How the Government As a Payer Shapes the Health Care Marketplace by Tevi D
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Value-Driven Health Care Purchasing: Four States That Are Ahead of the Curve
VALUE-DRIVEN HEALTH CARE PURCHASING: FOUR STATES THAT ARE AHEAD OF THE CURVE OVERVIEW Sharon Silow-Carroll and Tanya Alteras Health Management Associates August 2007 ABSTRACT: Health care purchasers, suppliers, and consumers are rallying for better-quality health care. In response, several states are pursuing value-based purchasing (VBP) initiatives that emphasize collection of quality-of-care data, transparency of quality and cost information, and incentives. In this overview of public–private VBP efforts in Massachusetts, Minnesota, Washington, and Wisconsin, the authors find that tiered premiums, pay-for-performance measures, and the designation of high-performance providers as “centers of excellence” are paying off. Minnesota, for example, has used incentives to achieve about $20 million in savings in 2006. Similarly, Wisconsin’s Department of Employee Trust Funds has announced premium rate increases in the single digits for the third straight year. More research is necessary to determine the true impact of VBP, but health plans and providers are paying attention to and learning from these current efforts. (Note: Accompanying the overview report are four separate state case studies, available at http://www.commonwealthfund.org/publications/publications_show.htm?doc_id=515778.) Support for this research was provided by The Commonwealth Fund. The views presented here are those of the authors and not necessarily those of The Commonwealth Fund or its directors, officers, or staff. This report and other Fund publications are available online at www.commonwealthfund.org. To learn more about new publications when they become available, visit the Fund’s Web site and register to receive e-mail alerts. Commonwealth Fund pub. -
Quality Health Care
. Quality Health Care • Centers of Excellence • Improving Quality Quality Health Care Quality • Pay for Performance • Literature Centers of Excellence The term “Center of Excellence” has been widely used and in many different ways. The basic concept behind health care centers of excellence is that a provider who specializes in a particular type of program or service can produce better outcomes. One example of a center of excellence program is the National Cancer Institute's (NCI) cancer center program that was created in 1971 to establish regional centers of excellence in cancer research and patient care. The NCI cancer center designation is an official designation. Providers must meet certain criteria and demonstrate excellence in research, cancer prevention and clinical services. NCI designation helps institutions compete for both research dollars and patients. The term “Center of Excellence” has also been used by many without official designation. Some providers of care simply proclaim themselves centers of excellence. This is especially true for specialty hospitals that have been proliferated in many parts of the country. While these facilities may specialize in a particular service, there may not be clinical evidence demonstrating that the care they provide is superior. Similarly, insurers may include "Centers of Excellence" in their networks, but the extent to which these facilities have met established performance benchmarks is not always clear. While some insurers go to great length to identify the highest quality providers for certain services, others may establish a "Center of Excellence" primarily to concentrate volume to achieve more favorable payment rates. Much of the literature on Centers of Excellence has focuses on the relationship between volume and outcomes. -
2018 National Healthcare Quality and Disparities Report
NATIONAL HEALTHCARE QUALITY & DISPARITIES REPORT 2018 2015 National Healthcare Quality and Disparities Report and National Quality Stategy 5th Anniversary Update c This document is in the public domain and may be used and reprinted without permission. Citation of the source is appreciated. Suggested citation: 2018 National Healthcare Quality and Disparities Report. Rockville, MD: Agency for Healthcare Research and Quality; September 2019. AHRQ Pub. No. 19-0070-EF. 2018 NATIONAL HEALTHCARE QUALITY AND DISPARITIES REPORT U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES Agency for Healthcare Research and Quality 5600 Fishers Lane Rockville, MD 20857 www.ahrq.gov AHRQ Publication No. 19-0070-EF September 2019 www.ahrq.gov/research/findings/nhqrdr/index.html ACKNOWLEDGMENTS The National Healthcare Quality and Disparities Report (QDR) is the product of collaboration among agencies from the U.S. Department of Health and Human Services (HHS), other federal departments, and the private sector. Many individuals guided and contributed to this effort. Without their magnanimous support, the report would not have been possible. Specifically, we thank: Primary AHRQ Staff: Gopal Khanna, Francis Chesley, Virginia Mackay-Smith, Jeff Brady, Erin Grace, Karen Chaves, Nancy Wilson, Darryl Gray, Barbara Barton, Doreen Bonnett, and Irim Azam. HHS Interagency Workgroup (IWG) for the QDR: Susan Jenkins (ACL), Irim Azam (AHRQ), Barbara Barton (AHRQ), Doreen Bonnett (AHRQ), Karen Chaves (AHRQ), Fran Chevarley (AHRQ), Camille Fabiyi (AHRQ), Darryl Gray (AHRQ), Kevin -
Telehealth After COVID-19: Clarifying Policy Goals for a Way Forward
January 2021 Perspective EXPERT INSIGHTS ON A TIMELY POLICY ISSUE LORI USCHER-PINES, MONIQUE MARTINEAU Telehealth After COVID-19 Clarifying Policy Goals for a Way Forward n March 2020, the coronavirus disease 2019 (COVID-19) pandemic shut- tered communities and disrupted the health care delivery system. But clini- Icians quickly dusted off their webcams and leveraged telehealth to continue care—and keep their practices afloat—while still meeting social distancing guidelines. Temporary, dramatic policy waivers (see box) broadened access to and payment for telehealth on an unprecedented scale. These policy changes led to skyrocketing telehealth use in spring 2020. At the time, there was a lot of talk about how tele- health’s time had finally arrived, and how genies were not returning to their bottles. But that might be the wrong metaphor for telehealth use in 2020. The surge in tele- health use had ebbed somewhat by the summer months (Mehrotra et al., 2020), and it is too soon to tell whether the initial enthusiasm for virtual visits was borne of desperation (Uscher-Pines, 2020) or whether some of the newfound appreciation for telehealth can persist under the right policy conditions. C O R P O R A T I O N Federal Telehealth Restrictions Temporarily Changed During the Public Health Emergency and Responsible Agency or Legislation Medicare • Expand the types of providers that can furnish and are eligible to bill Medicare for telehealth services (Coronavirus Aid, Relief, and Economic Security [CARES] Act) • Allow providers eligible to bill -
Billionaires Tea Party
1 THE BILLIONAIRES’ TEA PARTY How Corporate America is Faking a Grassroots Revolution [transcript] Barack Obama: This is our moment. This is our time. To reclaim the American Dream and reaffirm that fundamental truth that where we are many, we are one; that while we breathe, we hope; and where we are met with cynicism and doubt and those who tell us we can’t, we will respond with that timeless creed that sums up the spirit of a people: Yes we can. Man on Stage: They’re listening to us. They are taking us seriously, and the message is: It’s our county, and they can have it when they pry it from our cold dead fingers. They work for me! NARRATOR: Where did it all go wrong for Barack Obama and the democrats? After sweeping to power with a promise of hope and change, a citizens uprising called the tea party movement emerged. Their message was “no” to big government spending, “no” to healthcare and climate change legislation, and “no” to Obama himself. Woman: Obama is a communist. He says that he doesn't believe in the constitution. NARRATOR: Then, two years into Obama’s presidency, tea party endorsed candidates emerged to sweep the republicans to victory in the House of Representatives. Male News Reader: 32% of the candidates that were elected last night across this country are affiliated with the Tea Party movement. Rand Paul: There's a Tea Party tidal wave, and we're sending a message to 'em. Female Reporter: And they see it as a repudiation of the President and his policies. -
Prepared For: Contents
Prepared for: Contents Introduction 3 The Insurers’ Real Agenda For Change 5 Death Panels, Fact and Fiction 9 Analysis – Pay Much Attention to the Insurers Behind the Curtain 13 Ryan’s Medicare Plan Would Be a Windfall for Insurance Companies 17 Insured Profits 19 Are Insurers Writing the Health Reform Regulations? 23 Frustrated Small Business Owners Among Single-Payer’s Biggest Fan 25 Employer-Based Health Care System is Crumbling Fast, May Not Survive 27 Insurers’ Bait and Switch 29 It’s Time to Get Outraged 33 Insurance Exchanges Tilted Toward Health Insurers, Not Consumers 37 Bachmann’s Iowa Blame Game 41 The Profit In Keeping You Ignorant 45 Losing the Public Relations War 49 - 1 - - 2 - Introduction November 2011 Dear Board Members of the Rita Allen Foundation: You hold in your hands a first-ever compilation During his business career, Wendell held a of the columns of Wendell Potter, a health care variety of positions at Humana Inc. and CIGNA industry whistleblower whose popular column is Corporation. When he left CIGNA in May 2008 he a high point for our readers. We’ve prepared this was serving as head of corporate communications book to introduce you further to the healthcare and as the company’s chief corporate spokesperson. reporting available on www.iwatchnews.org News, the website of the Center for Public Integrity. Wendell was a reporter before his career in public relations. A former Washington correspondent for Wendell Potter is a key staffer in our healthcare Scripps-Howard newpapers, he covered Congress, reporting. He is without a doubt one of the most the White House and Supreme Court and wrote a powerful voices on American healthcare issues. -
7Th Annual National Voices of Medicare Summit and Senator Jay
7th Annual National Voices of Medicare Summit and Senator Jay Rockefeller Lecture April 30, 2020 ________________ Center for Medicare Advocacy 1025 Connecticut Avenue, NW Suite 709 Washington, DC 20036 11 Ledgebrook Drive Mansfield, CT 06250 Advancing Access to Medicare and Health Care A Message from the Executive Director Dear Friends – As we prepared for this year’s Summit, we considered many possible changes and challenges we would have to take into account. We knew the annual Medicare enrollment period had been difficult for many, the new Medicare plan finder website was deficient, enrollment in Medicare Advantage was encouraged, while MA consumer protections were relaxed. We continued to hear from beneficiaries who could not obtain the Medicare-covered care they needed, particularly for longer-term and chronic conditions. Access problems for necessary home health and skilled nursing facility care were exacerbated by new Medicare payment systems. Meanwhile, the news was replete with debate about various approaches to “Medicare for all.” We wanted the Summit to shed light on what Medicare really is, now, and how it could best respond to the needs of current and future beneficiaries. What we never imagined was that we would not be able to meet at all. That became clear in mid-March, when the COVID crisis changed everything for everyone. So Plan B became Plan A. We adapted the in-person program to a “virtual” Summit and Rockefeller Lecture, and rearranged with presenters, sponsors, and participants. We are extremely grateful to everyone who helped us meet this unexpected challenge – to the speakers who agreed to continue in a web-based format, to presenters and awardees who agreed to postpone until we could be in-person again, to the sponsors and registrants who stuck with us, and to everyone at the Center and in the broader community who helped make this Virtual Summit possible. -
DHCS Strategy for Quality Improvement in Health Care
DHCS Strategy for Quality Improvement in Health Care Jennifer Kent, Director Release Date: March 2018 Table of Contents Introduction ................................................................................................................ 1 Three Linked Goals and Seven Priorities ................................................................ 2 Sustaining a Culture of Quality .............................................................................. 3 Advancing Quality Improvement ............................................................................ 3 Table 1 ..................................................................................................................... 4 Priority 1: Improve Patient Safety ........................................................................... 4 Priority 2: Deliver Effective, Efficient, Affordable Care ........................................... 6 Priority 3: Engage Persons and Families in Their Health ..................................... 13 Priority 4: Enhance Communication and Coordination of Care ............................ 14 Priority 5: Advance Prevention ............................................................................. 15 Priority 6: Foster Healthy Communities ................................................................ 19 Priority 7: Eliminate Health Disparities ................................................................. 21 Looking to the Future—Programs and Policies in Development .................... 23 Improve Patient Safety ........................................................................................ -
Towards Transformative Change in Health Care: an Update 1 by Terri Langston and Jennifer Ng’Andu
NCRP’s QuarTERLY JOURNAL Responsive SPRING 2012 Philanthropy IN THIS ISSUE Towards Transformative Change in Health Care: An Update 1 BY TERRI LANGSTON AND JENNIFER NG’ANDU Lessons for Grantmakers from the Battle for Health Care Reform 3 BY SEAN DOBSON How to Change Behavior in Philanthropy: Factors and Barriers that Influence Foundation 6 Practices BY SPENCE LIMBOCKER A Message from the Executive Director 2 Member Spotlight 11 A rally outside the Supreme Court during Florida v. HHS, which challenged the Affordable Care Act. Photo cour- tesy of Health Care for America Now (HCAN). Towards Transformative Change in Health Care: An Update By Terri Langston and Jennifer Ng’andu EVERYTHING States as well, that’s what is required Centers for Medicare and Medicaid What’s going on now with health re- and that is what is largely happening. Services. Recent evidence includes the form? There’s a simple, one-word an- Space prohibits covering “everything” 644 pages comprising the final rule on swer: “Everything.” When Dr. Don in this article; however, we will high- health insurance exchanges (the state Berwick asked Göran Henrik how light a few broad areas of work as we “marketplaces” for millions of Ameri- Jönköping County in Sweden was im- enter year three of the Affordable Care cans in the individual and small group proving total health system perfor- Act (ACA) implementation and then re- markets). CMS received and reviewed mance, he answered, “Here’s the se- iterate five critical principles that must more than 25,000 public comments cret: We do everything.”1 In the United underlie the work of philanthropies. -
Improving the Quality of Health Care in the United Kingdom and the United States: a Framework for Change
Improving the Quality of Health Care in the United Kingdom and the United States: A Framework for Change EWAN B. FERLIE and STEPHEN M. SHORTELL University of London; University of California, Berkeley ealth systems throughout the world are searching for more cost-effective ways of delivering care. While Hthe focus in the past has been on constraining the growth in cost of care, new emphasis is being given to improving the quality and outcomes of care. This is in large part due to advances in health services research, which has demonstrated wide variation in both process and out- comes of care even in the most technologically advanced countries such as the United States (Wennberg 1996; Chassin, Galvin, and National Roundtable 1998; Schuster, McGlynn, and Brook 1998; Kohn, Corri- gan, and Donaldson 1999) and the United Kingdom (National Health Service 1999). Another mobilizing factor has been the high-profile in- cidence of gross medical errors in both the United Kingdom (Bristol Royal Infirmary Inquiry Team 2000; see Dingwall and Fenn 2000) and the United States (Moore 1997). A recent survey of physicians in each country revealed that 45 percent of U.K. generalists and 49 percent of U.K. specialists believe that the quality of care provided has deteriorated over the past five years, and the figures for U.S. generalists and special- ists are 56 percent and 60 percent, respectively (Commonwealth Fund 2000). The result has been a number of initiatives in both countries to improve the quality and outcomes of care. The Milbank Quarterly, Vol. 79, No. 2, 2001 c 2001 Milbank Memorial Fund. -
Room for Improvement: Patients Report on the Quality of Their Health Care
ROOM FOR IMPROVEMENT: PATIENTS REPORT ON THE QUALITY OF THEIR HEALTH CARE Karen Davis, Stephen C. Schoenbaum, Karen Scott Collins, Katie Tenney, Dora L. Hughes, and Anne-Marie J. Audet April 2002 Copies of this report are available from The Commonwealth Fund by calling our toll-free publications line at 1-888-777-2744 and ordering publication number 534. The report can also be found on the Fund’s website at www.cmwf.org. CONTENTS Introduction ....................................................................................................................1 Patients’ Assessment of Quality of Care............................................................................2 Medical Errors .................................................................................................................3 Communication and Continuity ......................................................................................4 Preventive Care and Management of Chronic Conditions ...............................................8 A 2020 Vision for American Health Care....................................................................... 10 Acknowledgments ......................................................................................................... 14 Survey Methodology ..................................................................................................... 14 LIST OF CHARTS Chart 1 Americans in Fair or Poor Health Were Less Likely to Be Satisfied with Quality of Care.................................................................................2 -
Evidence-Based Medication Safety Quality Improvement Programs And
Policy Brief #33 May 2013 Evidence-Based Medication Safety Quality Improvement Programs and Strategies for Critical Access Hospitals Jill Klingner, RN, PhD; Shailendra Prasad, MBBS, MPH University of Minnesota Rural Health Research Center Purpose of the Project This report examines evidence-based medication safety Quality Improvement (QI) programs and strategies that could be implemented in Critical Access Key Findings Hospitals (CAHs). • Sixteen of eighteen states surveyed have implemented projects which Background address medication safety in Hospital QI programs to improve medication safety management focus on Critical Access Hospitals, and identifying medication safety risks and prevention of medication errors. Many 30% of the 616 CAHs in those patient safety and medication safety initiatives were originally motivated by the states have participated (or are seminal Institute of Medicine report To Err is Human (Kohn 1999). participating) in those projects. Over the past decade, medication safety has gained emphasis as a major health • All states that had implemented issue via numerous high-profile safety events (Kilbridge 2002). It is estimated medication safety projects reported that adverse drug events (ADE) occur in 6.5% to more than 20% of hospitalized that the projects were successful in improving medication safety. patients (Bates 1995, Classen 1991, Rozich 2003). Although many of these are avoidable, there is disagreement among researchers regarding which types of • The evidence indicates that issues have the greatest impact on medication safety as well as the degree to Critical Access Hospitals can which those issues are preventable (Classen 2003). improve medication safety via five strategies: Medication safety is an important focus area in the Medicare Beneficiary Quality Improvement Project (MBQIP).