Humanitarian Response on COVID-19 in Pakistan

www.muslimaid.org.pk Humanitarian Response on COVID-19 in Pakistan March - August 2020

The Communications & Influencing department disseminates information related to humanitarain and development work of Muslim Aid in Pakistan. The findings, views, and opinions expressed in this booklet are entirely those of the authors. They do not necessarily represent the views of the Muslim Aid and its affiliated organizations and partners, or those of the Executive Directors of Muslim Aid. Produced by the Compiled & Designed by Communications & Influencing Qasim Ali Khawaja (Lead) Muhammad Ubaid Ullah (Support) Manager Communications & Influencing Programme Officer (Humanitarian) Department [email protected] [email protected] Muslim Aid Pakistan Muslim Aid Pakistan Executive Summary Staying apart but still working together.

2020 was a year of disruptions. The world demic seriously – life continues as per routine. oped and shared over traditional and social faced an unprecedented crisis - Coronavirus The virus spread across Pakistan within no time; media to cater large audiences. The campaign Contents Disease (COVID-19); exacerbating inequalities surging positive number of cases. In an effort to reached more than 1 million people across and sufferings of the vulnerable segments of mitigate the spread, the Government decided Pakistan. the societies across the globe. Comparative- to impose smart lockdowns in epicenters of ly, Pakistan responded to this unique health the virus. The new virus badly damaged the so- Under the WASH sector, Muslim Aid provid- Executive Summary 03 pandemic better than others in the region. All cio-economic fabric of the country; exacerbat- ed hygiene kits to affected population at the humanitarian actors including the Government ing economic inequality and pushing people health facilities and communities. Handwashing Muslim Aid Pakistan 04 and civil society worked in close coordination below the poverty line. When the business stations were installed at public hospitals, mar- COVID-19 Situation in Pakistan 06 to carry out a nimble emergency response; activity stalled, daily bread earners struggled kets and other localities where public pres- saving lives and protecting communities. with hunger. ence could not be restrained. A total of 18,360 Compassion Beyond Boundaries Campaign 08 individuals benefitted. Awareness materials Muslim Aid initiated life-saving response Amid this dire situation, Muslim Aid reached were displayed to raise awareness around Response Outreach Snapshot 10 as soon as first COVID-19 positive case was out to affected 17,850 number of households hand hygiene, social distancing etc. reported on 26th February 2020. By joining with ration packs containing uncooked food Humanitarian Response Timeline 12 hands with key implementing partners and enough for a family of seven for a month. Pakistan is a country which is facing recurrent developing partnerships with national and disasters from last few years due to drastic Strategic Partnerships & Collaborations 14 provincial disaster management authorities, a In the meanwhile, procurement of personal climate change including drought, earthquake, comprehensive response plan was prepared. protective equipment was initiated to support floods and heatwaves. This new health crisis Food Security & Livelihood Response 16 Muslim Aid’s headquarters in London immedi- frontline health workers who were relentlessly introduced multiple challenges forcing human- ately mobilized resources to extend support working around the clock to provide essential itarian actors to rethink and reimage their ways Health & Safety Response 34 to the most affected and vulnerable population care to the COVID-19 patients. Muslim Aid sup- of working internally and externally. Ensuing in areas where the country programme has the plied 1,900 PPE kits benefitting 22,050 individuals protection of their staff and safeguarding of the Water, Sanitation & Hygiene Response 46 presence. at different public health facilities, nationwide. affected population.

Behavioural Change Communication 52 The comprehensive response plan constituted Alongside, food and health supplies, a dedi- During March - August 2020, Muslim Aid was around four sectors which were 1) Food Se- cated behavioural change campaign, ‘Com- able to save 1,158,260 number of individuals curity and Livelihoods, 2) Water Sanitation and passion Beyond Boundaries’ was launched. through its inclusive integrated programming. Hygiene 3) Health and 4) Behavioural Change The prime aim was to educate masses about The organisation is much thankful to its donors, Communications. the pandemic, measures to prevent the spread supporters, partners, and volunteers who have of the virus; wearing mask, maintaining social generously contributed in this battle against Like rest of the countries, the Government of distancing and washing hands for 20 seconds lethal COVID-19. Pakistan was trying to assess the situation and frequently. Creative messaging was drafted possible response. Regardless of the warning based on the information released by World We shall keep this momentum, staying apart and precautionary measures proposed by the Health Organization (WHO) and the Govern- while working together, we will bring peace, health workers, people weren’t taking this pan- ment. Different visual products were devel- prosperity and progress in Pakistan.

4 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 5 Muslim Aid Pakistan Serving Humanity.

Muslim Aid is an international charity organisation registered in Vision Statement the UK (Registered Charity Number 1176462). Working since 1985, Muslim Aid has been serving humanity around the globe as one A world without poverty. of the most extensive Muslim development and humanitarian organisations in the UK. Mission Statement In Pakistan, Muslim Aid started working in 2005. Our strategic thematic working areas are improving integrated water resource Based on our values, we work to enable communities management, access to education, sustainable livelihoods, health, emergency response and resilience building. Our sustainable development. country programme comprising of dedicated experts is always Statement of Values natural calamities or man-induced disasters. As a faith-based International NGO, Muslim Aid draws upon a rich The global organisation currently has a presence in 11 countries heritage of social action and working with various communities to improve the lives of people in need. Muslim Aid commits itself to work including Bangladesh, Bosnia, Cambodia, Indonesia, Jordan, Leb- with: anon, Palestine, Pakistan, Somalia, Sri Lanka, Sudan and Myanmar and eight partner organisations. • Compassion and justice (Ru’ufun and ‘Adl) in all of our actions • Accountability and transparency (Muhasabah and Shafafyah) in our operations • Action with quality (Amal m’a Jawadah) – our programmes reflect and fill a gap identified by the communities we work with, with longer term actions based upon need and capacity. • Respect for rights, dignity and equal opportunity (Karamah and Sawaseyah) of all peoples • Empowerment (Tamkeen) of communities and individuals for taking charge of their lives

6 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 7 COVID19 Situation in Pakistan Facing a tumultuous year ahead.

The outbreak of COVID-19 has been declared a Public Health Emergency of International Concern by WHO. Within few weeks, the virus originated from Wuhan, China spread to 218 countries and territories.

On February 26, Pakistan reported its first case of COVID-19 in the port city of Karachi. Where after there has been an aggressive increase in the numbers. The federal government decided to put the country in a lock down prohibiting mobility, large gathering and taking major steps to Case Load 26 February - 31 August 2020 ensure social distancing. On March 13, 2020, the government of Pakistan developed a National Action Plan (NAP) to prepare to face and manage the COVID-19 outbreak. This NAP became the basis for the government and other humanitarian actors to plan and prioritise the measures to put in place to manage and control the spread of the disease. Through the NAP, quarantine centres in the federal capital and the provinces were mapped out and then formed, special SOPs for travellers were developed and later implemented accordingly. NAP laid the foundation for the designing of compensation packages for the vulnerable populace. Muslim Aid stood in solidarity with nation to protect people.

Source: Pakistan Health Advisory Portal by Ministry Of National Health Services, Regulations and Coordination https://covid.gov.pk/

8 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 9 Campaign Rational #REACH Reconnect, Empower & Adapt against COVID-19 Hazard.

The world faced a unique and disturbing crisis where governments have been forced to shut down its borders, markets, schools, institutions, and take many other drastic measures to contain the virus and protect its populace from its impacts.

In the wake of this challenging humanitarian crisis Muslim Aid necessitated the means of sharing compassion with the affected and at-risk population in Pakistan. Compassion Beyond Boundaries, an integrated life-saving response was planned immediately.

Following WHO and Government of Pakistan’s SOPs, our in-country staff delivered compassion through the supply of food, WASH and Health NFIs and preventive and protective awareness education across Pakistan.

10 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 11 Response Outreach Snapshot Gilgit-Baltistan Khyber Pakhtunkhwa Food Security & Livelihoods Health & Safety Mansehra

Mardan Bagh Jammu & Kashmir Bajur 17,850 22,050 Azad Jammu & Kashmir individuals benefitting healthworkers & community Attock Rawalpindi from food packs members benefitted DI Khan

Islamabad Water, Sanitation & Hygiene Behavioural Change Communication Capital Territory

Killa Saifullah Jhang

18,360 1M+ Quetta individuals individuals received availed WASH services life-saving information Punjab

Behavioural Change Communication Chagai Water, Sanitation & Hygiene Azad Jammu & Kashmir Islamabad Capital territory Punjab Health Bagh Islamabad Jhang Food Security & Livelihood Rawalpindi Balochistan Balochistan Khyber Pakhtunkhwa Legend: Chagai Abbottabad Sindh Pakistani Territory Killa Abdullah Bajaur Sindh Country Office Kila Saifullah DI Khan Karachi Karachi Field/Project Offices Pishin Mardan Salt Water Body Quetta Mansehra Provincial/Territorial Boundry South Waziristan

12 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 13 Humanitarian Response Timeline

26 e 2020 28 Oct 2020 First COVID-19 positie case reported in Pakistan Second spell of COVID-19 in Pakistan

e ar pr a un u u ept Oct

ar - u 2020 Behavioural change awareness campaigns

pr - un 2020 Provision of food baskets

a- u 2020 Improving access to WASH services

un - u 2020 Provision of health & hygiene equipment

14 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 15 © Muslim Aid Pakistan© Muslim Aid /Qasim Khawaja Ali Strategic Partnerships & Collaborations

Muslim Aid developed strategic partnerships and collaborations with humanitarian actors on the ground to minimise redundancy and increase outreach.

Funding Partners

Government Partners

Research Partners Programme Partners

Pakistan Bait-ul-Mal, Islamabad Capital Territory

16 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 17 Food Security & Livelihoods 1

18 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 19 © Muslim Aid Pakistan© Muslim Aid /Qasim Khawaja Ali

Food Security & Livelihoods Response South Waziristan, Khyber Pakhtunkhwa

Ensuring access to basic FSL Programme to help survive food supplies to meet the people living in extreme poverty nutritional needs of the vulnerable population at risk due to COVID-19 pandemic. 2,550 food packs distributed to The COVID-19 pandemic has brought new challenges households fulfilling their nutritional needs of 17,850 persons to food security across Pakistan. Access to healthy food options and nutrition are important to overall physical and mental health and well-being. Food insecurity is expected to continue to increase for many households with more children not attending child- care and school in-person (a source of nutritious meals for many students) and with changes in employment 100 sewing machines status during the COVID-19 pandemic. distributed among women headed households to earn decent livelihood At the country level, Muslim Aid is working with national and local governments and partners to track how the loss of employment and income is impacting people’s 54% 46% 47.8% ability to buy food, and ensure supply of food despite 51.9% COVID-19 challenges. 48.1% 52.2%

4% 7%

FEMALE MALE UNDER 18 18 60 ABOVE 60 PERSONS WITH DISABILITY

20 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 21 © Muslim Aid Pakistan© Muslim Aid /Qasim Khawaja Ali Pakistan© Muslim Aid /Qasim Khawaja Ali

Tarnol, Islamabad Capital Territory Tarnol, Islamabad Capital Territory

22 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 23 © Muslim Aid Pakistan© Muslim Aid /Qasim Khawaja Ali Pakistan© Muslim Aid / Muhammad Ubaid

Golra Sharif, Islamabad Capital Territory Quetta, Balochistan

24 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 25 © Muslim Aid Pakistan© Muslim Aid /Muhammad Ubaid Pakistan© Muslim Aid Khawaja Ali / Qasim

Quetta, Balochistan Tarnol, Islamabad Capital Territory

26 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 27 © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim Pakistan© Muslim Aid / Muhammad Ubaid

Mansehra, Khyber Pakhtunkhwa Tarnol, Islamabad Capital Territory

28 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 29 © Muslim Aid Pakistan© Muslim Aid / Muhammad Ubaid Pakistan© Muslim Aid Khawaja Ali / Qasim

Quetta, Balochistan Mansehra, Khyber Pakhtunkhwa

30 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 31 © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim Pakistan© Muslim Aid Khawaja Ali / Qasim

Mardan, Khyber Pakhtunkhwa Saidpur VIillage, Islamabad Capital Territory

32 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 33 Special Assistant to the Prime Minister for Overseas Pakistanis & Human Resource Development Sayed Zulfikar Abbas Bukhari’s video message on prevention of COVID-19 and an appeal to come forward to stand in solidarity with those who are in need.

34 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 35 Health & Safety 2

36 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 37 © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim

Health & Safety Response NDMA, Islamabad

Enhancing effectiveness Health Programme contribution to COVID-19 of government’s health prevention & control infrastructure for COVID-19 prevention & containment.

The COVID-19 pandemic has had a major impact on the 20 Bed Hospital handed 02 Ambulances have been capacity of health systems to continue the delivery of over to District Government provided to NDMA and PPHI of Mansehra to take up as for deployment in Balochistan essential health services. While health systems around the and Sindh world are being challenged by increasing demand for care quarantine centre of COVID-19 patients, it is critical to maintain preventive and curative services, especially for the most vulnerable populations, such as children, older persons, people living with chronic conditions, minorities and people living with disabilities.

In countries like Pakistan where confining the population is 1,900 PPEs distributed among impossible, Muslim Aid is working with the Government to health workers across Pakistan mitigating the spread of the virus and protecting front-line staff and volunteers which is an absolute priority. 49% 51% 24.4% 48.1% 24.9% 47.8%

4% 7%

FEMALE MALE UNDER 18 18 60 ABOVE 60 PERSONS WITH DISABILITY

38 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 39 © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim

Mansehra, Khyber Pakhtunkhwa

40 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 41 © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim

Abbottabad, Khyber Pakhtunkhwa Abbottabad, Khyber Pakhtunkhwa

42 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 43 © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim

Attock, Punjab Mardan, Khyber Pakhtunkhwa

44 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 45 © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim

NIH, Islamabad Islamabad Capital Territory

46 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 47 Water, Sanitation & Hygiene3

48 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 49 © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim

Water, Sanitation & Hygiene Response Jhang, Punjab

Provision of health & WASH Programme contribution to COVID-19 prevention & control hygiene items enabling people to take preventive actions against COVID - 19.

Safely managed water, sanitation, and hygiene (WASH) services are an essential part of preventing and protecting human health during infectious disease outbreaks, 10 hand-washing stations 25 health & hygiene including the current COVID-19 pandemic. One of the installed at health facil- sessions conducted most cost-effective strategies for increasing pandem- ities and public places benefitting to 3,000 indi- ic preparedness, especially in resource-constrained benefiting on average 68 viduals at the household settings, is investing in core public health infrastructure, individuals daily and community level including water and sanitation systems.

56% Muslim Aid along with its local partners is promoting 44% good WASH and waste management practices, that are consistently applied - serving as barriers to human-to-human transmission of the COVID-19 virus in homes, communities, health care facilities, schools, and other public spaces. 1,400 Hygiene kits including soaps, gloves and masks provided to households FEMALE MALE

50 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 51 © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim

Quetta, Balochistan Quetta, Balochistan

52 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 53 Behavioural Change Communication4

54 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 55 © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim Behavioural Change Communication Islamabad Capital Territory

Preparing communities Raising awareness as part of a larger effort at-risk to combat COVID19 to drive social change. through awareness campaigns on prevention.

We’re all affected by COVID-19 pandemic. It’s an unprecedented health challenge. In such turmoil, information aid is crucial as masses look for authentic sources of information. +1 million people received health and hygiene advisory including COVID19 prevention and control Alongside, food and health supplies, a dedicated information through media campaigns. behavioral change campaign with the title, ‘Compassion Beyond Boundaries’ was launched. The prime aim was to educate masses about the pandemic, measures to prevent the spread of the virus; wearing mask, maintaining social distancing and washing hands for 20 seconds frequently. Creative messaging was drafted based on the information released by World Health Organisation and the Government. Different visual products were de- 54% 46% veloped and shared over traditional and social media 47.8% to cater large audiences. The campaign reached more 51.9% than 1 million people across Pakistan. 48.1% 52.2% 4% Our Clean and Green volunteers and staff came to- 7% gether to help fight for the cause. They reached out to more than 1 million individuals across Pakistan and shared live-saving COVID-19 prevention tips. FEMALE MALE UNDER 18 18 60 ABOVE 60 PERSONS WITH DISABILITY

56 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 57 © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim

Islamabad Capital Territory

58 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 59 © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim

Jhang, Punjab

60 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 61 © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim © Muslim Aid Pakistan© Muslim Aid Khawaja Ali / Qasim

Chagai, Balochistan

Quetta, Balochistan

62 Muslim Aid’s Humanitarian Response on COVID-19 Muslim Aid’s Humanitarian Response on COVID-19 63 Muslim Aid Pakistan Pakistan Country Programme Office # 1 First Floor Business Executive Centre Main Double Road, E-11/2 Islamabad, Pakistan

[email protected] +92 051 230 5356

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