HKA DECODING COMPLEXITY AFRICA Contents

Who we are 1

HKA in numbers 2

Consulting services 4

Expert services 6

Advisory services 8

We Anticipate. Buildings 10 We Investigate. Industrial & Manufacturing 12 WeInvestigate. Resolve. Power & Utilities 14 Resources 16

Technology 18

Transportation Infrastructure 20

CRUX 22

Our people 24

Our values 26

[email protected] Who we are

HKA is the world’s leading consultancy of choice for multi-disciplinary expert and specialist services in risk mitigation and dispute resolution within the capital projects and infrastructure sector. We also have extensive experience advising clients on the economic impact of commercial and investment treaty disputes and in forensic accounting matters. In addition, HKA supports companies that conduct business with the US Federal Government, providing them with consulting services on complex government contracting matters.

We bring a proud record of excellent service and Clients have access to proven leaders and high achievement – established over more than problem-solvers who decode complexity through 40 years – to bear on today’s challenges. collaborative working and innovative thinking. As trusted independent consultants, experts and Our forensic accounting and commercial damages advisers, we deliver solutions amid uncertainty, teams specialise in areas such as valuations, dispute and overrun, and provide the insights that economic damages, investigations, bankruptcy make the best possible outcomes a reality for and intellectual property. public and private sector clients worldwide. HKA experts’ experience in government As well as more than 500 expert witnesses, contracting is profound and covers contract HKA now has in excess of 500 advisors and disputes, investigating allegations of false claims consultants – in over 40 offices across 17 and defective pricing, compliance reviews and 1 countries – with the skills and experience that audit services as well as other tailored support. are essential to get to the heart of even the most complex issues. Our people have vast first-hand experience spanning all major industries and the world’s most complex megaprojects, as well as an international track record of achieving successful outcomes. HKA’s global portfolio includes prestigious projects on every continent and in market sectors that include buildings, industrial, infrastructure, oil We are thought and gas, power and utilities, and technology. leaders in our space, decoding all aspects of complexity. Clients have access to “ thought leaders with diverse skills and the ability to anticipate, investigate and resolve complex challenges. ” John Hughes Partner, Head of Asia

[email protected] HKA in numbers 100,000+ Experience in 40+ project disputes resolved around the world, valued in excess of

Years of 100+ experience 40+ US $250 BILLION Offices countries on all in the last forty years 7 17 Countries continents world map 2,000+ engagements per year

1,000+ 2 3 People 500+ 500+ Consultants and Quantum, engineering, architecture and advisors technical, delay, disruption, damages and government contracts experts

Instructed by Involvement in 6,500+ Fluency in clients worldwide 100% 250+ including government agencies, local authorities, 30+ investors, developers, owners, operators, architects, of the world’s engineers, project & construction managers, most spoken contractors, specialist suppliers, manufacturers, languages banks, lawyers and insurers of the world’s first-of-a-kind and global top 20 law firms megaprojects (by revenue)

[email protected] Consulting services

HKA has developed an international reputation for innovative approaches to preventing and resolving time and cost overruns on major construction projects worldwide.

Our highly experienced professionals We have unrivalled knowledge — comprising commercial and and experience in the preparation, contracts managers, quantity appraisal, defence, negotiation and surveyors, cost engineers, contract management of claims for extensions administrators, planners and of time, prolongation, disruption, schedulers as well as technical acceleration, loss and expense, engineering specialists — are available changes in legislation and variations. to support client teams at any stage of a project’s life cycle. Our claims specialists investigate and analyse the cause and effect Many of our consultants are multi- of events, prepare submissions qualified, holding both technical and and present cases. Our skills and legal qualifications. Our experience experience are invaluable when covers bespoke and standard forms of analysing contractual entitlement and contract used in the procurement of causation, and quantifying the effects major projects in various jurisdictions in pursuing or defending claims. This around thorough evaluation leads to the best the world. solutions for our clients. 4 Our Services 5 Our professionals are highly HKA is widely experienced in all experienced in providing authoritative forms of dispute resolution and in Adjudication Preparation and evaluation of advice and assistance in selecting, managing the dispute resolution contract claims drafting and reviewing construction process, including representing y Issue evaluation and advice contracts and establishing effective parties in mediation, conciliation and y Preparation of applications for y Complex and major variations contract management procedures adjudication, and providing support in adjudication y Extension of time to reduce the likelihood of disputes arbitration and litigation. arising. y Preparation of responses to y Delay and disruption adjudication y Acceleration y Provision of adjudicators y Prolongation costs Arbitration and litigation y Forensic data analytics y Claims visualisation y Strategy and advice y System dynamics y Provision of arbitrators Our international reputation for resolving Seminars and training time and cost overruns is hard-earned. Dispute avoidance “ y Contractual awareness y Dispute avoidance and management Credible, objective analysis and innovative y Forms of contract y Project audits and ‘health checks’ y Claims for time and money approaches to dispute resolution save y Dispute review board appointments our clients time and money. Clients who y Adjudication and dispute resolution Mediation and conciliation rely on our pragmatic advice know they y Bespoke in-house courses have the world’s most experienced claims y Strategy and advice y Technical and commercial position consultancy on their side. papers y Provision of mediators and conciliators

” [email protected] Expert services

HKA is the world’s leading expert witness firm in the engineering and construction industries. Our teams draw on hundreds of experts and vast experience in every major industry sector and discipline. They have the commercial, financial, planning, scheduling, technical and language skills to get quickly to the heart of the most complex issues.

Our experts also quantify various types process. Expert teams with the most of damages involving lost profits, business comprehensive experience from our global valuation, business interruption, bankruptcy, network are assembled and deployed rapidly. class action or intellectual property, This approach promotes greater collaboration as well as leading fraud and regulatory and provides better value for money. investigations; and we have a similarly strong track record supporting contractors HKA experts help to resolve disputes in to the federal government. expert determination, mediation, adjudication, arbitration and litigation. Experienced as party- Whether providing expert advisory, expert or tribunal-appointed experts, we are able to determination or expert witness services, HKA advise and, if needed, give evidence under cross- provides the unique, multidisciplinary service examination – including concurrent ‘hottubbing’ that combines quantum, engineering, delay, – in every jurisdiction. disruption, damages, and government contracts. HKA was awarded Who’s Who Legal’s (WWL) With over 500 experts, including more than Construction Expert Witness Firm of the Year 350 engineering and technical experts, HKA has in 2018 and 2020. We have ranked as the top a footprint on every continent. Our engineering firm in WWL’s Construction Expert Witnesses HKA employs some of the world’s foremost experts in many 6 experts operate in many disciplines, including analysis for the last four years, with our leading disciplines, including: 7 architectural and building services; civil and quantum, engineering and delay experts being structural; geotechnical; health, safety and recognised for their skills and reputation. environmental; instrumentation and control Our expert witnesses also feature in WWL’s y Architectural y Project management y Mechanical engineering systems; marine; mechanical and electrical; Arbitration, Litigation, Quantum of Damages, y Forensic accounting y Project monitoring y Metallurgy and materials metallurgy and materials; and process Forensic Accounting, and Investigations analysis, and energy. selected for their excellence across a wide range y Commercial damages y Civil engineering y Power engineering of matters in dispute. y Business valuation y Electrical engineering y Process engineering Clients have seamless access to stand-alone experts or an integrated multidisciplinary We share this unparalleled expert knowledge y Business interruption y Fire engineering y Structural engineering expert team of problem-solvers, who thrive with industry stakeholders. HKA has long hosted y Insurance claims y Health, safety and y Systems engineering on decoding complexity. knowledge forums, seminars and workshops in environmental association with leading QCs, barristers, lawyers y Construction management y Buildings defects Our multidisciplinary expert service streamlines and trade associations around the world. y Delay and disruption y Instrumentation and control y Construction failure and improves the entire dispute resolution systems y Financial quantum y Professional competence y Marine engineering y Planning and scheduling y Standard of care Recognition and professional standing

WWL Construction Ranked #1 in WWL Browse our Expert Centre to find the expertise that Expert Firm of the Construction Expert matches your needs Year, 2018 & 2020 Witnesses analysis in 2017, 2018, 2019 and 2020

Click here Consistently HKA is the world’s largest Ranked Highly in Corporate Provider to the GAR TOP 100 The Academy of Experts

[email protected] Advisory services

HKA provides advisory services at every level, from project to enterprise, to help clients achieve desired outcomes, with more clarity and certainty.

Our role is to provide incisive and each assignment, they also draw on timely support at critical stages in your relevant first-hand experience from a asset’s development. broad range of sectors.

We do this through our integrated Creative and analytical problem- service, working as your partner to solvers, our experts bring this holistic Select, Steer, Deliver, Control and perspective and track record of Optimise portfolios, programmes and achievement to bear on the challenges complex projects, or we can provide confronting our clients. discrete elements of these services as a specialist advisor. Their insights are backed up by our Select Deliver market-leading knowledge base and It takes a suite of specialist skills supported by ongoing investment in We help our clients to select the investment We help our clients to deliver high performing to secure successful outcomes no training and technology. choices best aligned to their strategic goals. programmes and projects and best manage risk. matter how complex and challenging the commission. Our people are It is this combination of world-leading y Feasibility studies y Project management the leading professionals within our expertise and experience that enables y Project strategy development y Programme management industry. The teams we assemble HKA to create value, delivering y Project establishment, planning and y Portfolio management not only embody the blend of advisory services that always achieve specialist capabilities required for the best possible outcomes for our management y Design management clients. y Project governance and stakeholder 8 y Construction management 9 management y Product assurance y Business case development and analysis y Control SELECT the Benefits optimisation and management investment choices y Delivery strategy development We help our clients to control project and best aligned to our programme performance and eliminate OPTIMISE y Project development assurance uncertainty. value through clients’ strategic y Industry engagement and market sounding goals y Review, development, establishment and operational ise excellence, m ti S Steer implementation of P3M controls assurance and p e o le y PMO start-up and operations control c STEER portfolios, We help our clients to steer portfolios, t programmes programmes and projects to best assure the y Proactive risk management and projects to outcomes to realise their strategic goals. l best assure the Optimise o y r Delivery strategy development

t outcomes expected We help our clients to optimise the value

n to realise strategic y Transaction strategy o of their assets through active project,

r

C goals y Contract strategy programme and portfolio management and e e operational excellence. t y Transaction management S CONTROL y Commercial and contract management y Strategic review De project and live y Dispute avoidance y P3M3 ® (Project, Programme and Portfolio programme r Management Maturity Model) performance y Commercial due diligence and eliminate y Supply chain review and optimisation y Programme and project rescue uncertainty y Value capture y Programme optimisation DELIVER high y Category management y Innovation performing programmes y Capability development and and projects and best y Option analysis and modelling manage risk improvement

[email protected] Training services

HKA has a wealth of knowledge to share with organisations managing construction and engineering assets. We develop clients’ capabilities through training as well as expert advice and knowledge transfer while working with clients on their projects. Around the world, our expert trainers have delivered more than 1,500 public seminars and 2,000 in-house training courses and tailored programmes. Our reputation for world-class training and development stems from the calibre of our people and their depth of technical and practical knowledge and experience. This direct experience underpins their comprehensive understanding of the subject and their authority as trainers. We provide training for government ministries and agencies, contractors and subcontractors, professional bodies, technical consultancies and lawyers. Our training programmes encompass the full range of our professional services. We offer in-house and bespoke training as well as public seminars and open courses.

In-house and bespoke training Public seminars and open We also provide tailored training for courses clients’ in-house teams – at their HKA’s industry experts design and premises, or nearby locations. This deliver our seminars and workshops. training can be completely bespoke, These courses are informed by lessons 10 and we offer a training needs analysis, learned in the real world, highly practical 11 where necessary, before designing your and focused on problem solving. The programme. The training ranges from resultant training is cost-effective, and its single, short courses to wide-ranging high quality contributes to the continuing programmes spread over several months. professional development of HKA’s extensive range of training courses client staff. includes: y Contract Management and Administration y Construction Claims y Construction Contracts, Insurances and Liabilities y Contract Law Our in-house and bespoke y Delay, Disruption and Extension of training courses are based Time y FIDIC Conditions of Contracts on sharing our knowledge y General Conditions of Contract (GCC) Construction Works and experience of resolving y Joint Building Contracts Committee construction disputes (JBCC) Contracts y Professional Negligence, Liability & on many of the world’s most Risk complex projects. y Project Planning, Scheduling and Control.

[email protected] Experience

As the world’s second fastest-growing economic region (behind Asia), Africa is undergoing a significant transformation based on increased levels of foreign investment and political stability, and a steady rise in commodity prices. Its diversity offers opportunities across a wide range of markets for governments, banks, investors, developers, owners and international contractors. With over 30 years of experience of working throughout Africa, HKA is uniquely positioned to provide specialist consulting, expert, advisory and training services in support of major capital projects at every stage of the life cycle.

We have completed assignments in 291 of Notable projects throughout North Africa, Africa’s 54 countries, spanning all regions of East Africa, West Africa, and Southern the continent. We are regularly engaged on Africa include: complex, first-of-a-kind projects, working with major international contractors active y The First Tramway Line in Oran, part in Africa, notably Chinese, French, Italian of Entreprise du Métro d’Alger’s plans and Spanish EPC contractors. to build a tram network to improve We are multi-lingual, with an extensive public transport in Algeria, constructed range of language capabilities that include by Tramnour, the French/Spanish Afrikaans, Arabic, English, French, German, consortium of Alstom and Isolux Corsán 12 Italian, Korean, Mandarin, Portuguese and y The 329km-long Sebeta - Addis Ababa 13 Spanish. - Adama - Mieso section of the Addis We play a key role in delivering major Ababa to Djibouti railway, Ethiopia’s first infrastructure projects that are helping modern railway, being built by the China to transform the lives of the indigenous population – from pioneering healthcare, Railway Group housing and transport infrastructure y The Medupi and Kusile dry-cooled schemes to resource development thermal power stations in South Africa, programmes and world-class power plants. the third and fourth largest coal-fired From our base in Johannesburg, South power plants in the world The following pages illustrate a Africa, we are able to draw upon the full y Conversion of the Azurite VLCC to the global resources of HKA, offering an representative selection of current unrivalled combination of risk management, world’s first floating, drilling, production, and recent projects in North commercial and contractual, engineering storage and offloading (FDPSO) vessel Africa and Sub-Saharan Africa – and construction, and project controls skills for the development of the Azurite oil spanning buildings, infrastructure, and expertise. field, offshore Congo. mining and metals, oil and gas, 1 *Algeria, Angola, Botswana, Democratic Republic of the Congo, Egypt, Eswatini (formerly Swaziland), Ethiopia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Libya, Madagascar, Malawi, Mauritius, and power and utilities markets - Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, South Africa, Sudan, Tanzania, Uganda, Zambia where HKA has provided a range and Zimbabwe. of consulting, expert, advisory and training services.

In November 2017, HKA established a joint venture with Vharanani Properties – HKA VP JV (PTY) LTD – that is committed to broad- based black economic empowerment (B-BBEE) in South Africa and is a 51% Black-owned entity.

[email protected] DAMIETTA PORT Experience DAMIETTA, EGYPT Experience North Africa One of the oldest ports in Egypt, handling 5.6 million tons of cargo per year.

14 15 FIRST TRAMWAY LINE ORAN, ALGERIA HAMMA WATER DESALINATION ROYAL RESORT CAP MALABATA 18.7km, 32-station tram system, PLANT TANGIERS, MOROCCO promoting economic growth in Oran, HAMMA, ALGERIA Mixed-use tourism, commercial and residential Algeria’s second largest city. Algeria’s first privately owned water desalination destination on the Mediterranean, part of the plant. ‘Gateway to Morocco’ project.

RAS DJINET & AIN ARNAT TIMIMOUN GAS FIELD COMBINED-CYCLE POWER PLANTS DEVELOPMENT THE AMERICAN UNIVERSITY IN GRAND EGYPTIAN MUSEUM RAS DJINET AND AIN ARNAT, ALGERIA TIMIMOUN/ADRAR, ALGERIA CAIRO (AUC) NEW CAMPUS GIZA, EGYPT Two US$1bn combined-cycle power plants Gas gathering, treatment and processing CAIRO, EGYPT The world’s largest museum devoted to a single with a combined capacity of around 2,400MW, facilities, including 180km pipeline and 177 Technologically advanced, environmentally civilisation. supplying power to more than five million MMSCFD central processing facility. sensitive, state-of-the-art campus facility, households on Algeria’s Mediterranean coast. Egypt’s largest construction project for over a decade.

[email protected] EAST LONDON INTERNATIONAL Experience CONVENTION CENTRE Experience Sub-Saharan Africa EAST LONDON, SOUTH AFRICA State-of-the-art, five-star facility and South Africa’s only beachfront convention centre.

CAPE TOWN STADIUM N2 GATEWAY PROJECT CAPE TOWN, SOUTH AFRICA CAPE TOWN, SOUTH AFRICA 55,000-capacity stadium built for the 2010 FIFA Development of around 15,000 homes to World Cup, formerly known as the Green Point communities in five precincts, one of the biggest Stadium. housing projects ever undertaken by any Government.

16 17 KRYSTAL BEACH HOTEL GORDON’S BAY, WESTERN CAPE, SOUTH AFRICA Luxury hotel accommodation with panoramic sea views and state-of-the-art conference facilities..

PANORAMA HEALTHCARE CENTRE BIOVAC INSTITUTE VLP BUILDING CAPE TOWN, SOUTH AFRICA CAPE TOWN, SOUTH AFRICA An iconic three-storey landmark building in an Visual inspection, labelling and packing (VLP) emerging medical node in the Western Cape. building at Biovac’s vaccine manufacturing facility in Cape Town, the only one of its kind in South Africa.

[email protected] Transportation Infrastructure Experience Sub-Saharan Africa

KAMPALA NORTHERN BYPASS KAZUNGULA BRIDGE HIGHWAY ZAMBEZI RIVER, ZAMBIA/BOTSWANA KAMPALA, UGANDA 923 metre-long road and rail bridge over the 22km-long highway relieving traffic congestion Zambezi River, a multinational project on the in Kampala, funded by the European Union and North South Corridor in the SADC region. the Government of Uganda.

TRANSNET LOGISTICS PORTFOLIO SOUTH AFRICA SEBETA-ADDIS ABABA-ADAMA-MIESO RAILWAY 18 19 The largest, most critical part of the freight ETHIOPIA logistics chain that delivers goods around Ethiopia’s first modern national railway network. South Africa, through pipelines and ports.

MTHATHA AIRPORT UPGRADE WILLIAM NICOL DRIVE UPGRADE EASTERN CAPE, SOUTH AFRICA PROJECT Upgrade of airport facilities, unlocking growth GAUTENG, SOUTH AFRICA potential of the Eastern Cape, birthplace of Major road construction project linking William Nelson Mandela. Nicol drive to the N14 freeway, expanding the road’s capacity to a dual carriageway and improving mobility and safety.

[email protected] KAOMBO FPsOS Resources BLOCK 32, OFFSHORE ANGOLA Conversion of two turret-moored floating Experience Sub-Saharan Africa production, storage and offloading (FPSO) units, the first project in the ultra-deep offshore waters of Block 32.

MAFUMEIRA SUL PROJECT SALDANHA BAY LPG TERMINAL BLOCK 0, OFFSHORE CABINDA, ANGOLA SALDANHA BAY, SOUTH AFRICA US$5.6bn development of the southern section Africa’s largest open-access liquefied petroleum of the Mafumeira field, including new central gas (LPG) import and storage facility. production complex (CPC) comprising three bridge-connected platforms, two wellhead platforms and living quarters platform.

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TANZANIA SINGLE POINT MOORING PSVM (PLUTÃO, SATURNO, VȆNUS, (SPM) REPLACEMENT PROJECT MARTE) DEEPWATER CAMPAIGN DAR ES SALAAM, TANZANIA BLOCK 31, OFFSHORE ANGOLA Technically challenging SPM and pipeline system Complex EPCI subsea umbilical riser and for the import of crude oil and white products. flowline (SURF) project, completed by deepwater construction vessel, Balder.

FSO YOHO CONVERSION OFFSHORE NIGERIA Turret moored floating storage and offloading vessel, accommodating tankers up to 300,000dwt.

AZURITE FDPSO CONVERSION FISCHER-TROPSCH WAX AZURITE FIELD, OFFSHORE CONGO EXPANSION PROJECT The world’s first floating, drilling, production, SASOLBURG, SOUTH AFRICA storage and offloading vessel. Expansion of hard wax production facility, one of Sasol’s largest projects.

[email protected] Mining & Metals Experience Sub-Saharan Africa

MOMA TITANIUM MINERALS ORAPA DIAMOND MINE – SANDS MINE FIDIC TRAINING ORAPA, BOTSWANA NAMPULA PROVINCE, MOZAMBIQUE FIDIC Red and Yellow Book training programme One of the world’s largest known titanium for 240 employees at the world’s largest minerals deposits, containing significant diamond mine. reserves of heavy minerals.

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SISHEN IRON MINE KATHU, SOUTH AFRICA One of the largest open-pit mines in the world.

JWANENG CUT 8 DIAMOND MINE EXPANSION NALEDI RIVER VALLEY, BOTSWANA The richest open pit diamond mine in the world.

AMBATOVY NICKEL LATERITE SLURRY PIPELINE SYSTEM MORAMANGO-TAMATAVE, MADAGASCAR The world’s first commercial nickel laterite slurry pipeline, a 248km, NACALA CORRIDOR PROJECT 24-inch diameter buried MOATIZE, MOZAMBIQUE carbon steel pipeline from One of Africa’s largest integrated infrastructure the ore preparation plant projects, supporting growth along a regional corridor to terminal facilities at shared by Mozambique and Malawi. Tamatave.

[email protected] Mining & Metals Experience Sub-Saharan Africa

TARKWA GOLD MINE TSCHUDI OPEN-PIT COPPER MINE KAMOA COPPER PROJECT TARKWA, GHANA OSHIKOTO REGION, NAMIBIA KATANGA, DEMOCRATIC REPUBLIC OF THE One of the largest gold mines in the world. One of the world’s largest copper reserves and CONGO the largest in Namibia. Africa’s largest, high-grade copper discovery and the world’s biggest high-grade copper discovery. SASOL IMPUMELELO MINE PROJECT 24 SECUNDA, SOUTH AFRICA 25 Coal mine replacement project to supply Sasol’s LION II FERROCHROME PLANT nearby synfuels complex, STEELPOORT, LIMPOPO PROVINCE, SOUTH featuring the world’s largest AFRICA vertical belt reeler. The only ferrochrome plant in the world using energy efficient Premus smelting technology.

BEL AIR BAUXITE PROJECT BOFFA REGION, GUINEA Development of new infrastructure facilities for the Bel Air open pit bauxite mine, declared a ‘Project of National Interest’.

[email protected] GOROU BANDA DIESEL Power & Utilities POWER PROJECT Experience Sub-Saharan Africa NIAMEY, NIGER Multilateral development bank- funded, 100MW thermal power plant to secure supply of electricity to the country.

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MEDUPI POWER STATION GAMMA-KAPPA 765kV GRASSRIDGE WIND FARM LEPHALALE, SOUTH AFRICA TRANSMISSION LINE PORT ELIZABETH, EASTERN CAPE, SOUTH The world’s largest dry-cooled power station and WESTERN CAPE, SOUTH AFRICA AFRICA the fourth largest coal-fired plant in the world. A new transmission line for South Africa’s Cape The first wind energy project in South Africa Corridor, playing a pivotal role in delivering a to be established on mining land at a working reliable supply of electricity. limestone quarry.

[email protected] Power & Utilities Experience Sub-Saharan Africa

TAKORADI-3 (T3) POWER PROJECT ESKOM TRAINING PROGRAMMES ABOADZE, GHANA JOHANNESBURG, SOUTH AFRICA Ghana’s only thermal power plant to feature gas Over 8,000 ESKOM staff trained in commercial turbine inlet air cooling. and contracts management.

INGULA PUMPED STORAGE SCHEME KWAZULU-NATAL/FREE STATE BORDER, SOUTH AFRICA 28 South Africa’s largest underground, pumped-storage 29 hydropower project.

KUSILE POWER STATION MPUMALANGA, SOUTH AFRICA 6 x 800MW coal-fired power station, the fourth- largest in the world and the first South African power facility to incorporate wet flue gas desulphurisation (FGD) technology.

[email protected] CRUX 2020 CRUX INSIGHT Engineering and construction HKA’s integrated research programme, CRUX, A regional analysis of causation draws on our unprecedented bank of knowledge Find out more about to provide valuable insights into the most common our CRUX research Lessons learned from claims and disputes causes of claims and disputes on engineering and construction projects where our experts have provided claims consulting and dispute resolution services across multiple sectors around the world.

As the world’s leading construction claims and dispute resolution firm in the industry, we have access to a rich resource of major project data from more than 1,100 projects with a combined value exceeding US$1.8 trillion. All decision-makers on projects can profit from a clearer www.hka.com/crux understanding of the recurring causes of claims and disputes. We encourage governments and professional bodies to engage with the CRUX research programme’s findings and its implications for planning, procurement, project governance and controls. Please feel free to contact a member of the CRUX team should you be interested in 30 collaborating with us. 31

Download the report here

[email protected] Our people

We employ the best people with diverse skills and the insight to anticipate, investigate and resolve project challenges.

Our greatest strength is our people. At HKA, we have honed highly effective ways of working, which we always follow. Their knowledge and expertise Whether we are providing consulting, repeatedly deliver the best possible expert or advisory services, our people outcomes for our clients. will: We attract, retain and develop the y Focus on your organisation’s business leading talent from across the industry imperatives and a wide spectrum of disciplines. They y Challenge conventional thinking and are knowledgeable people with strong approaches skills and experience, many of them multi-qualified in technical and legal y Work with you and your team to shape professions. shared solutions As part of the world’s pre-eminent y Work relentlessly in pursuit of the consultancy in the field, our people get best outcomes to work on the most challenging and y Use inventive thinking to deliver 32 exciting projects with a rich variety of 33 clients. HKA people live and breathe practical and innovative answers complex projects, and commit to our core y Implement and carry through change, principles. if required, as well as propose it y Act with integrity and respect to earn our place as your trusted independent advisor

Our people are leaders and problem- solvers, who thrive on complexity. By collaborative practices and innovative thinking, our clients receive an offering that is constantly evolving and improving in response to their needs.

[email protected] Our values

When we engage with our clients, our success revolves around individual relationships and trust.

We convey a message of careful thinking Our brand values and core principles and planning, offering a steady hand to help shape our behaviour and actions, our clients. At the same time, we deliver a ensuring we remain on the right path and responsive service with an ability to bring fulfil our goals to our stakeholders. We out our values and knowledge to bear on continuously strive to add value, create any situations that arise throughout the solutions, deliver excellence and exceed life cycle of projects, programmes and expectations. portfolios. Agile Innovative We embrace and adapt rapidly to change, We know what we are doing and how challenges, events and opportunities. We to innovate. We encourage different are very clear about what we stand for. thinking and are open to the potential of We look to the future. new ideas, methods and technologies. Collaborative Passionate 34 We embrace the principles, practices and We are inspiring and distinctive, and our 35 processes of collaborative organisational professional commitment earns the most structure that enhance communications interest and authority in our space, both and the exchange of ideas, and on- and off-line. foster teamwork. Confident We inspire clients to trust us with their business and business-critical projects and decision-making.

We foster a culture that encourages a collaborative environment where ideas are shared and opinions are openly discussed in pursuit of the best outcomes for our clients, people and other key stakeholders.

[email protected] HKA.COM [email protected]