News from George Eliot Hospital NHS Trust Newsletter | Winter 2014
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George Eliot Hospital NHS Trust News from George Eliot Hospital NHS Trust Newsletter | Winter 2014 “ Care Quality Commission Gives George Eliot ‘Good’ Rating” George Eliot ‘Good to Outstanding’ www.geh.nhs.uk @GEHNHSnews 2 Bleep Newsletter | Winter 2014 Bleep Newsletter | Winter 2014 3 Welcome News from the from the Stuart Annan Kath Kelly Chairman Chairman Chief Executive Chief Executive (Acting) Welcome to the latest edition In October our Nursing Team received I am privileged to have the give the Trust more resilience and of Bleep. recognition of their hard work and dedication opportunity to lead the George Eliot also increase capacity to aid flow and as they were awarded ‘Team of the Year’; at Hospital Trust into 2015 and beyond. meet diagnostic targets. This will be 2014 has been a good year for the the Nursing Times Annual Awards in London. I Our former Chief Executive – Kevin ready for the new year. think this was an award that can be celebrated Trust as we have moved out of McGee – left a strong legacy of by all of our teams at the George Eliot who have Special Measures and seen a number Other recent improvements to service delivery worked hard this year to improve services to our openness, honesty and engagement include new IT systems implemented during of improvements to key services and patients and out in the community. with our staff, patients and public, the Summer and work is currently underway to awards recognising the hard work of and this is something that I want improve and update our maternity unit to make our staff. There is still much more that we can achieve to continue. As a former nurse and it more welcoming to our mums to be and their but I hope that this edition of our member’s Operations Director at the Trust, I families. I am proud to be a part of such a magazine will give you a chance to hear about feel passionately about securing the some of the positive news from our fantastic dedicated team. We have a strong future of the Trust and improving Lastly, I also want to mention that our Endoscopy services both in the hospital and out in our Executive team, now led by our Team and Special Care Dental Service have both community. the quality of care for our patients. Acting Chief Executive, Kath Kelly. We have gone from strength to won awards recently for their high levels of patient care, and our nurses received a special Kath was formerly Operations strength in 2014 and will build on award from the Nursing Times for ‘Team of the Director and has a strong hand improvements made to continue the on leading the team through the Year’. All great awards which demonstrate the good work. We have invested in some high quality calibre of our staff. demands of winter and beyond. major developments as part of our improvement programme. We have improved Radiology services with two new state of the art CT scanners in a purpose built area, replacing our current single scanner service. The principle benefits to patients are the shorter scans and lower doses of radiation required to produce high quality images. Operationally it will 4 Bleep Newsletter | Winter 2014 Bleep Newsletter | Winter 2014 5 Improving What does the Quality of Care at Quality mean George Eliot to You? Following the Keogh Review in 2013, • Recruitment of new consultants to ensure Each year all NHS Trusts publish For further information please see also our the Trust set ambitious targets to the provision of comprehensive Trust wide a Quality Account which reflects the published Quality Account document for improve and maintain the standards 7 day services outcomes of meeting a key set of 2013/14 please go www.geh.nhs.uk and search under about us, key documents. To get involved of care provided by George Eliot • Expansion and development of a purpose quality improvement priorities that email [email protected]. Hospital. We are proud to have been built, dedicated ambulatory care unit across all hospitals have agreed to deliver rated as ‘good’ by the CQC in summer 7 days each financial year. Priorities like You can help us improve our services further by 2014 and we have made significant • Improved mortality rates aiming for a reduction in mortality completing a Friends and Family test if you have improvements to a number of areas rates, pressure ulcers, infection rates, visited the hospital. and continue to improve: • Investment in staffing to increase permanent patient falls, etc whilst also meeting staffing levels including new consultants and all nationally set performance nursing staff Here are a few of our highlights from 2014 standards such as meeting A&E • New Acute Medical Unit opened with 24/7 • Recent awards include those for our 4-hour target, Cancer 2-week specialist team support and a consultant Endoscopy team, Community Dental team waiting times, 18-week referral to review within 12 hours and our nurses who won Nursing Times treatment etc. ‘Team of the Year’. • Five year end of life care plan was developed If you have a view on what quality means to to achieve better support for patients Well done to all of our staff who continue to you and what you would expect to experience needing palliative or end of life care work hard and support our vision to EXCEL at patient care’. when attending the George Eliot Hospital NHS • Improved patient flow throughout the Trust for treatment as an inpatient, outpatient, Trust resulted in excellent performance in or as a visitor please let us know what you think 2013/2014 particularly what quality improvement priorities you would like to see. Your views are important • Opened new Paediatric Centre of Excellence to us and any feedback received will be used • No new cases of MRSA bacteraemia when we are discussing and agreeing next year’s reported within the past 2 years together priorities. with a significant reductions in MRSA and Ecoli infections 6 Bleep Newsletter | Winter 2014 Bleep Newsletter | Winter 2014 7 Celebrations Endoscopy at George Eliot Team accreditation In 2014 we have been proud The 41-bedded Acute Medical Unit (AMU) George Eliot Hospital’s Endoscopy thin, flexible tube with a camera and light at to receive a number of awards and Ambulatory Care Unit (ACU) opened unit have had their fair share of one end called an endoscope. The endoscope is celebrating the hard work and early December 2013 and by the end success following an inspection used to study various parts of the body and the dedication of our staff. We would of December had gone from one of the from the Joint Advisory Group in images are then relayed to a television screen for worst for A&E targets to in the top three, examination. It is a critical diagnostic procedure like to highlight a few in this Gastrointestinal Endoscopy (JAG). mentioned in Parliament. that allows early diagnosis of serious conditions members magazine. including cancers and also allows treatment of JAG is the national regulatory and “This is a fantastic accolade certain conditions e.g. gastrointestinal bleeding. In October our nursing staff received recognition commissioning body that ensures the quality and shows the commitment and removal of bowel polyps etc. for their hard work and dedication with a and safety of patient care by defining and dedication of our nurses” commented Nursing Times award for ‘Team of the Year’ maintaining standards when endoscopy is There are currently plans to develop a new Dawn Wardell, Director of Nursing for their work contributing as part of a wider practiced. endoscopy unit to meet increasing demand. This project team to design and build a new unit in at the Hospital.” We have achieved a will allow the George Eliot Hospital to provide Following this visit we are delighted that our record time with the help of the wider George great deal over the past year, working a more rapid access high quality service to the Endoscopy unit has received full accreditation by Eliot Hospital team (including patients and as a team to support each other and community in the future. JAG after impressing inspectors who recognised the board). The trust was a Keogh trust under to ensure that our patients receive the the team’s hard work and high levels of patient special measures and now with this and other best care possible. We are delighted to actions have been rated ‘good’ by a recent CQC care. inspection and out of ‘special measures’. receive this award which has been a tremendous boost to all our staff.” This was an important milestone for the unit and the accreditation award is recognition that we are providing safe high quality care to our patients and placing patients at the centre of our endoscopy service. The Endoscopy Unit at the George Eliot Hospital has been providing endoscopy services to the community for over 10 years. The unit performs over 6,000 diagnostic and therapeutic procedures per year. Endoscopy is the procedure where a patient’s body is examined using a long 8 Bleep Newsletter | Winter 2014 Choose the right Dental World care this winter Services Sepsis Day celebrate award George Eliot Special Care Dental World Sepsis Day was the perfect Service are delighted that they opportunity for the George Eliot were awarded the Quality in Dental Critical Care Team to raise the profile Services (QIDS) accreditation of Sepsis and what can be done following an external assessment. should a patient have the disease. The Warwickshire wide Special Care Dental Sepsis is a potentially life- Service has a team of highly motivated staff with threatening illness caused by the specialist training able to offer a wide range of body overreacting to an infection.