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Models Step 1: Identify Which Version of the Windows Phone Operating Nokia Lumia – All Models (Excluding models 710 and 800) Step 1: Identify which version of the Windows Phone operating system is installed on your phone: 1. Go to your App list. 2. From there, tap “Settings” > “About” > “More info”. 3. The “Software” section indicates which version of the Windows Phone operating system is in use. a. If your phone is currently running Windows Phone 7, proceed to page 2 for instructions on how to wipe your device. b. If your phone is currently running Windows Phone 8, 8.1, or 10, proceed to page 3 for instructions on how to wipe your device. ______________________________________________________________________________ Nokia Lumia - Tous les modèles (À l'exclusion des modèles 710 et 800) Étape 1: Déterminer la version du système d'exploitation Windows Phone installée sur votre téléphone: 1. Accédez à votre liste d’applications. 2. Presse « Paramètres » > « À propos » > « Plus d'info ». 3. La section « Logiciel » indique le nom de la version du système d'exploitation Windows Phone. a. Si votre téléphone utilise actuellement Windows Phone 7, aller à la page 2 pour obtenir des instructions sur la façon de réinitialiser votre téléphone. b. Si votre téléphone utilise actuellement Windows Phone 8, 8.1, ou 10, aller à la page 4 pour obtenir des instructions sur la façon de réinitialiser votre téléphone. Nokia Lumia (Windows 7.5) Model Numbers: 610, 900 The following instruction will give you all the information you need to remove your personal information from your phone. Before recycling your device please also remember to: The account for the device has been fully paid and service has been deactivated. Any headsets and chargers for the device are included with your donation. (These accessories also contain recyclable and salvageable materials). The SIM card is removed if there is one. If mailing your used device, be sure that the device and its accessories are packaged in a box or envelope using protective materials and securely attach a label to the box or envelope with its barcode visible. Data Erasing Instructions Master Reset: Right Arrow > Settings > About > Reset your phone > Yes. Downloads: 1. On the start screen, select the Right Arrow. 2. Select and hold the application to remove, and select uninstall. Text Messages: 1. Messaging > threads. 2. Select and hold the conversation. 3. Select delete. Camera/Video: 1. Pictures > albums. 2. Select and hold an album. 3. Select delete. 2 Nokia Lumia (Windows 8, 8.1, 10) Model Numbers: 520, 525, 620, 625, 630, 635, 720, 730, 735, 830, 920, 930, 1020, 1320 The following instruction will give you all the information you need to remove your personal information from your phone. Before recycling your device please also remember to: The account for the device has been fully paid and service has been deactivated. Any headsets and chargers for the device are included with your donation. (These accessories also contain recyclable and salvageable materials). The SIM card is removed if there is one. If mailing your used device, be sure that the device and its accessories are packaged in a box or envelope using protective materials and securely attach a label to the box or envelope with its barcode visible. Data Erasing Instructions Master Reset or Factory Reset: 1. Swipe to your App list, and then tap “Settings”. 2. Tap “About”, then tap “Reset your phone”. 3. Tap “Yes”, and then tap “Yes” again. 3 Nokia Lumia (Windows 8, 8.1, 10) Numéros de modèles: 520, 525, 620, 625, 630, 635, 720, 730, 735, 830, 920, 930, 1020, 1320 Avant d’envoyer votre appareil par la poste ou de le laisser à un point de collecte : Le compte associé à l’appareil doit être payé au complet et le service doit être désactivé. Tout micro-casque ou chargeur fera partie de votre don. (Ces accessoires contiennent également des matériaux recyclables et récupérables.) La carte SIM doit être retirée de l’appareil, s’il y en a une. Si vous envoyez votre appareil usagé par la poste, l’appareil et les accessoires sont emballés dans une boîte ou une enveloppe à l’aide de matériel de protection, et l’étiquette-adresse est affixée à la boîte ou l’enveloppe de manière sécuritaire, le code à barres bien visible. Supprimer les renseignements personnels Tout effacer : 1. Dans la liste d'applications, appuyez sur « Paramètres » . 2. Appuyez sur « À propos de », puis sur « Réinitialiser votre téléphone ». 3. Appuyez sur « Oui » puis de nouveau sur « Oui ». 4 .
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