and the exciting growth of its startup ecosystem

February 2019

KPMG.com/in © 2018 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Table of contents

01 Executive summary 01

02 Introduction 03

03 ’s startup landscape 05

04 Maharashtra’s startup landscape: A closer look 15

05 State government push 31

06 Case studies 39 01 Maharashtra and the exciting growth of its startup ecosystem 02 Executive summary

Tech startup funding INR331 billion INR665 billion Over 50 per cent 2018 (till 2014 of the funding is raised 3rd September) by e-commerce, fintech

India largest ~7,200 Total funding raised by startups and transport tech sector, startup tech startups are INR2,784 between January 2014 – during January 2014 – base globally based in India billion September 2018 September 2018 period

Ranked 1st has Globally, Mumbai was ranked 7th in terms of number in terms of growth in VC deals secured in 2015 – 2017, 3rd largest of startup registration as compared to the 2010 – 2012 period startup base in India in 2018, in India Emerging startup hubs INR377 billion Soonicorns Enablers and drivers Nykaa • Supportive ecosystem Nagpur Total funding raised by (investors, incubators etc.) Nashik startups in Mumbai and Dream 11 • Huge customer base Pune between January • Geographic advantage Aurangabad 2014 – September 2018 BookMyShow

Maharashtra Key challenges Government initiatives Recommendations • High real estate prices • Maharashtra State Innovative Skills development Policy support and Startup Policy 2018 Job creation • Limited availability of tech talent sand training private participation • Transportation • Fintech Policy 2018 infrastructure issues • Maharashtra State Infrastructure Social and employment Innovation Society development incentives

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India’s start-up ecosystem has startups. Home to a number of of Maharashtra has taken undergone a tectonic shift over experienced industrialists who various initiatives such as the the past decade. The number of can mentor and support startups launch of ‘Maharashtra State startups itself have grown seven with the right do’s and don’ts, and Innovative Startup Policy 2018’, fold from around 7,000 in 2008, if need be, fulfil their financial ‘Fintech Policy’ and established to around 50,000 by end-2018 . requirements as well, the financial ‘Maharashtra State Innovation These are not restricted to a few capital of the country is the place Society’, providing a facilitating sectors and geographies but are to be for budding entrepreneurs. environment for startups. It must spread across the board. Many of the emerging startups be noted that of the 14,565 odd such as Dream11 and Nykaa are startups approved under the Proliferation of the internet, higher based in Mumbai. country’s ‘Start-up India’ initiatives rates of literacy and a greater in 2018, highest number are from exposure to the outside world have However, the city has its own set Maharashtra . fuelled sector-based innovation of challenges for startups. For in IT, artificial intelligence, IoT, instance, real estate prices in In this backdrop, it will be finance, healthcare, biotechnology, Mumbai are steep compared to interesting to look at the evolving education, agriculture, and most of the other cities in India. It startup landscape in the country; logistics, to name a few. These is well known that few startups highlight the key legal and financial innovations are taking place all began operating out of Mumbai, considerations when setting over the country, because every but later shifted to other cities in up startups in India; assess region and locality presents a order to sustain and expand their the various startup initiatives unique set of problems, thereby business. That said, Mumbai still undertaken by the government; creating the need for customised remains a leading breeding ground present success and sob stories solutions. As a result, several for innovative minds, especially of select startups; and above regional startup hubs have B2B startups in the fintech and all, analyse the potential of mushroomed across India. Apart enterprise tech space. Maharashtra to become the #1 from tier I cities including Mumbai, Meanwhile, the progressive startup state. Bengaluru and -NCR, India is policy and regulatory environment also observing significant growth This thought leadership paper of Maharashtra has led to the in the number of startups in tier II looks to answer a few of these emergence of many other cities and III cities such as Jaipur, Kochi, questions by providing a deep- in Maharashtra like Aurangabad, Ahmedabad and Pune. dive into the foreseeable future of Nagpur, Sholapur, Nashik and startups in Maharashtra. That said, Mumbai is undeniably Pune to emerge as new regional the prime growth centre for startup hubs. The government

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Arun M. Kumar Chairman and CEO KPMG in India

Pradeep Udhas Office Managing Partner - West KPMG in India

Atul Nishar President - TiE Mumbai Founder and Chairman - Hexaware Technologies

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Overview

India’s startup ecosystem can internet service01 which led to commendable. Driven by various best be dated back to initial and the emergence of the dotcom factors, the number of startups mid-1900s when few companies era. Hence, driven by the ‘world have increased from ~7,000 in started emerging, especially in wide web’ phenomenon, late- 2008 to 49,000 (till October 2018)02, the manufacturing space. Later 90s witnessed the inception implying a seven-fold increase in on, in mid-80s, the services sector of many dotcom startups such the Indian startup ecosystem. evolved when a handful of IT as BookMyShow, network With this, India has emerged as companies started emerging driven management companies such the third largest startup hub in the by the emergence of computer as Zoho and industry portals such world after the U.S. and the U.K.03 industry. After a decade, in 1995, as AgencyFAQs. Videsh Sanchar Nigam Limited However, the startup boom (VSNL) started its first commercial witnessed over the past decade is

Startup base in India – Key facts (2018) Startup base Job creation 7,200-7,700 • 0.16 – 0.17 million people employed by startups Startup additions in India total tech- –– 2.5 - 3.0x indirect Jobs startup base (as of 2018)

1300 1400 1000 1200

2015 2016 2017 2018

01. “20 years of : On August 15, 1995 public Internet access was launched 03. “India’s Startup Ecosystem Now Boasts of 7,700 Tech Startups”, Entrepreneur, 26 in India”, News18, 15 August 2015 October 2018 02. “State of the Indian startup ecosystem”, INC 42, 16 November 2018

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Advanced technology startups Unicorns • +1,200 advanced technology startups (such • With 24 unicorns, India ranks third as analytics, artificial intelligence, Internet of in the world Things (IoT), etc.) –– Expected to add 10+ companies • Advanced technology in the unicorns list, by 2020 startup pool has grown • In 2018, 11 new companies were at a CAGR of 40 per added in the list which is the cent, since 2013 highest in a calendar year

Source: “Indian tech start-up ecosystem – Approaching escape velocity” NASSCOM, Edition 2018; “The State of the Indian Startup Ecosystem 2018”, Inc42, 2018 Edition

If we look at the inception era of active internet users every month, Here it must be noted that of the Indian startups, a number of them the highest when compared to any total startup base, 7,200 – 7,70005 evolved when internet packs other country04. are purely tech startups, pointing got affordable and faster. So the towards a major digital revolution. Another key factor is the efforts growth in the country’s startup base This is primarily because India made by the government and could be attributed to increasing is home to a huge technology various state agencies which smartphone penetration which talent base which eventually is provided an enabling environment has led to a surge in the number complimenting the growth of to support these companies as they of consumers connected to the internet penetration in the country. have the potential to become major internet. As per , India is economic and social contributors. adding approximately 10 million

Industry verticals attracting the highest number of startups Technology-enabled startups in even revolutionise the business use of emerging technologies India have been driving innovation landscape of various sectors such such as artificial intelligence (AI), to meet consumer needs, address as healthcare, education, financial machine learning, Internet of Things scalability issues, improve services, and logistics, amongst (IoT) etc. productivity and in some cases others. This is being done through

Tech-startups across key sectors in India (2018)02,06,07,08,09,10,11

E-commerce Healthcare Financial Services

• Number of startups: ~924 (12 • Number of startups: ~616 (8 • Number of startups: ~1,078 (14 per cent of total tech-startups) per cent of total tech-startups) per cent of total tech-startups) • Key focus areas: Private labels • Key focus areas: Online • Key focus areas: Mobile and B2B e-commerce pharmacy and healthcare IT payments, consumer finance • Select startups: Flipkart, (information management) and investment tech Snapdeal and ShopClues • Select startups: Practo, 1mg, • Select startups: PhonePe, • Opportunities: Indian e-retail Portea, and Netmeds BankBazaar and Razorpay market is expected to grow • Opportunities: India’s healthcare • Opportunities: Fintech software 250% by 2020 (from 2017) expenditure contributes only 1.2 and services market in India is per cent to the GDP compared expected to increase 1.7 times with 5.5 per cent in China and by 2020 from INR542.7 billion 17 per cent in the US (USD8 billion) in 2016

04. “India is adding 10 million active internet users per month: Google”, Business Standard, 27 08. “Fintech in India – Powering a digital economy”, KPMG, September 2018 June 2018 09. “Online travel could make up 43% of total market by 2021: Praxis”, Live , 28 April 2018 05. “Indian tech start-up ecosystem – Approaching escape velocity” NASSCOM, Edition 2018 10. ““Online Education in India: 2021”, KPMG and Google, May 2017 06. “E-retail market size to rise 2.5x in 3 years”, Crisil, February 2018 11. “Food-tech among fastest growing internet industries in India”, Economic Times, 04 07. “Healthcare Industry in India”, IBEF, October 2018 August 2017

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Travel and Tourism Education Consumer Services

• Key focus areas: Marketplace, • Number of startups: ~462 (6 • Number of startups: ~231 (3 budget accommodation and per cent of total tech-startups) per cent of total tech-startups) hotel searches • Key focus areas: Education • Key focus areas: Online grocery • Select startups: Oyo, Yatra, technology, higher education and food tech Goomo, Ixigo and a Gurugram and professional courses • Select startups: Zomato, based online travel company • Select startups: Byju’s, Grofers and a Bengaluru-based • Opportunities: Online travel Unacedemy and embibe food delivering company market in India is expected • Opportunities: Online education • Opportunities: Consumer to reach INR986 billion market in India is expected services market, which (USD13.6 billion) by 2021, to grow eight times to reach comprises primarily of food and from INR388 billion (USD5.71 INR142 billion (USD1.96 billion) grocery delivery startups, are billion) in 2015 by 2021, as compared to 2016 forecasted to grow from INR72 billion (USD1 billion) in 2018 to INR181 billion (USD2.5 billion) by 2021

Logistics Enterprisetech Deeptech

• Number of startups: ~385 • Number of startups: ~1,232 (16 • Number of startups: 1200+ (5 per cent of total tech- per cent of total tech-startups) (15.5 per cent of total tech- startups) • Key focus areas: Software-as- startups) • Key focus areas: Software a-service (SaaS) and human • Key focus areas: AI and solutions, freight and last resource tech machine learning solutions, mile delivery • Select startups: Freshworks, electric vehicles and smart cars • Select startups: Blackbuck, Zoho, Helpshift and • Select startups: SigTuple, Halli Rivigo and a Bengaluru based Browserstack Labs, Tupplejump and Qubole logistics company • Opportunities: India is expected • Opportunities: Logistics to generate approximately industry in India is expected INR725 billion (USD10 billion) to grow from INR10.2 trillion by 2025 accounting for eight (USD160 billion) in 2017 to per cent of the global SaaS INR13.7 trillion (USD215 (Software-as-a-service) market billion) by 2020

India faces a varied set of these issues generate a distinctive Learning Centres are primarily challenges owing to different opportunity for startups to construct focusing on improving the quality of cultures and multilingual regions a business around it. education in the rural parts of India across the country, which require through e-learning courses and In the field of education, for innovative solutions especially mobile-based learning applications instance, many startups such as in the healthcare, education and which provide personalised and Learning Delight and Hippocampus infrastructure domain. Each of adaptive learning pedagogies.

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Environmental concerns have led • Electric vehicles: Ather Energy, to a number of startups in the field ION Energy, Emflux Motors etc.12 of electric vehicles, renewable • Renewable energy: ReNew energy and waste management. Power Ventures, Nuevosol These are attracting big investors Energy, Ostro Energy etc.13 such as SoftBank Vision Fund, Tiger Global to name a few. Some of the • Waste management: Saahas startups in these space include: Zero Waste, Namo E-waste, GEM Enviro Management etc.14 Startup funding and investment scenario

Startups in India, irrespective of the size and nature of their operations, traverse through different stages of the funding life cycle depending on the age of the firm.

Different stages of funding

12. “Eight Startups That Are Stepping On The Gas To Drive EV Adoption In India”, INC42, 14. “Making the best out of waste: These 8 startups are helping Indian cities manage 6 June 2018 trash”, Your Story, 8 November 2017 13. “Harnessing the sun: startups who are lighting the way ahead for India’s renewable energy sector” Your Story, 25 January 2018

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Size and growth Startups in India have attracted “The State of the Indian Startup between January 2014 and numerous investors over the Ecosystem 2018”, startups in India September 2018, attributing to a years, from across the world. As have raised nearly INR2,784 billion total of 3,713 deals15,16. per a report published by Inc42, (USD38.5 billion) in investments

Tech startup funding trend in India

Number of deals and value (INR billion) Deal value

Number of deal1200s 957 909 905 1000

623

319 665 331 583 319 806

2014 2015 2016 2017 2018 (till September)

Source: “The State of the Indian Startup Ecosystem 2018”, Inc42, 2018 Edition Note: Currency exchange rate (USD to INR) – 2014: 63.5901, 2015: 66.2025, 2016: 67.8447, 2017: 63.7148, 2018: 72.3280

The investment in startups have Funding breakdown confidence to realistic levels, and been continuously on a rise since shifting focus of investors towards 2014, except for a dip in 2016, and trends by stage seed-stage funding in innovative which occurred due to market and disruptive startups have corrections leading to smaller sized of investment resulted in this trend. deals. Consistent increase in the Indian startup ecosystem observed The number of deals reduced in funding value showcases a decline of 18 per cent in the H1 2018 period, primarily because an increase in investor confidence number of deals and a 57 per cent investors are inclining towards in the Indian startup ecosystem. reduction in total funding in H1 higher investments in less number The funding trend, however, 2018, as compared to H2 2017. of startups. This trend has been illustrates the fact that investors In addition, fiscal year 2018 has prevalent particularly in the seed are becoming more cautious in witnessed a reduction in growth stage funding – the number of deploying capital to firms that are and late stage funding and an deals in H1 2018 decreased by 30 expected to have sustainable and increase in seed-stage funding, as per cent as compared to H2 2017, scalable business models. investors are primarily targeting however, the total investment innovative startups. The crunch in amount raised increased by 235 per funding in growth stage startups cent in the same period, according during H1 2018 could be attributed to the report “Indian Tech Startup to a 62 per cent decline in Series Funding Report H1 2018” published B funding, in comparison with by Inc4215. H2 2017.15 Market corrections, adjustments in investors’

15. “The State Of The Indian Startup Ecosystem 2018”, Inc42, 2018 Edition 16. “Indian Tech Startup Funding Report H1 2018”, Inc42, 22 June 2018

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Number of deals and value (INR billion)

Number of deals and value (INR billion)

455 450 372

445 362 217

H1 2017 H2 2017H1 2018

Deal value Number of deals

Source: “Indian Tech Startup Funding Report H1 2018”, Inc42, 22 June 2018

Most sought after sectors Internet and mobile penetration, making it the highest funded sector increase in digital literacy and (30.4 per cent of total funding) greater use of mobile wallets have during the period January 2014 till accelerated the popularity and September 2018. E-commerce is demand for e-commerce in India. followed by the fintech and the High demand for e-commerce transport tech sectors, in terms of products has stimulated the funding received. investments in the sector,

Tech startup funding across different sectors

Startup funding by sector (Jan 2014 - Sep 2018) Number of deals by sector (Jan 2014 - Sep 2018)

Ecommerce Fintech 20.6% Fintech 17.8% 17.8% Enterprise-tech 30.4% Transport tech 1.2% E-commerce 100% = Enterprise-tech 6.3% 3.7% Foodtech INR2,784 Travel tech 100% = 3,726 15.6% 6.0% billion 6.6% Foodtech Health tech 7.0% Media and Health tech 9.1% 14.8% Entertainment 7.8% Deeptech 14.6% 8.6% 12.2% Edtech Others Others

Source: “The State of the Indian Startup Ecosystem 2018”, Inc42, 2018 Edition

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On the other hand, fintech sector for this trend is the increase in digital payment solutions17. Fintech tops the chart in terms of the fintech transaction value in India, is followed by the enterprise tech number of deals (662) secured which is forecasted to grow at a and e-commerce sector, in terms of between January 2014 and CAGR of 21.1 per cent between the number of deals secured. September 2018. The major drivers 2018 and 2022, and high adoption of

Key investments in 201818

Traveltech E-commerce Foodtech Foodtech Fintech

INR72.3 INR29.6 INR25.7 INR22.4 INR13.7 billion billion billion billion billion

A Japanese A Japanese Ant Financial DST Global and A Japanese multinational multinational invested in a South African multinational invested in and Alibaba Zomato in internet and invested in Oyo Rooms in invested in an March and media group Policybazaar in September 2018 online shopping October 2018 invested in June 2018 app in April 2018 a Bengaluru based food delivering company across two funding rounds

1 7. “The State of the Indian Startup Ecosystem 2018”, Inc42, 2018 Edition 18. “Top funding deals of 2018”, Economic Times, 19 December 2018

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Unicorn startups in India – An emerging trend

India has observed a significant in few selected startups, instead startups through three rounds of growth in startups which have of making thin investments across funding in 2018, which aided the attracted capital from numerous more number of deals. This has food delivery company in achieving foreign investors. Despite a been one of the major contributing unicorn status.19 The selective decline in funding in late/growth factors towards the increase in nature of venture capitalists (VCs) stage in 2018, a significant chunk the number of unicorns in 2018, as further indicates a maturing startup of investment was allocated to compared to previous years. For ecosystem in the country. market leaders and high-growth instance, a South African internet innovative startups. Moreover, and media group invested heavily investors concentrated their capital in a Bengaluru-based food delivery

Key unicorn startups in India

Total unicorns in India (till September 2018): 25 Combined Valuation (till September 2018): INR5,106 billion Bigbasket Total funding raised (till September 2018): INR1,648 billion Rivigo Time-taken for startups in India to attain unicorn status in India: 5-7 years Policybazaar (In comparison, startups in the US take 7-8 years and in China 4-6 years to become unicorns) Delhivery Billdesk Byju’s Freshworks

Unicorns in India Zomato A food delivering company InMobi MakeMyTrip Quikr OYO Snapdeal* An online ShopClues ReNew Power An online shopping app Ola Cabs payment system Hike Info Edge Udaan

2014 2015 2016 2017 2018

Source: “The State of the Indian Startup Ecosystem 2018”, Inc42, 2018 Edition; “Indian Startup Ecosystem Report 2018”, NASSCOM, 2018 Editio. * Snapdeal is no more a Unicorn

Apart from aforementioned list of Notable exit: Flipkart23,24 unicorns, various other companies such as, BookMyShow (valued at Flipkart, which started as an online bookstore operating out of an apartment USD850 million)20, Droom (valued in Bengaluru in 2007, has now emerged as one of the biggest e-commerce at USD750 million)21 and CarDekho platforms in India. The company entered into the e-commerce space soon (valued at USD400-500 million)22 are after its inception and gained immense popularity among consumers as expected to become a part of the well as investors, majorly because of a first-mover advantage. The unicorn club soon. e-commerce firm attracted major investors such as Tiger Global; a South African internet and media group; a Japanese conglomerate and Accel Partners that poured significant amount of capital into the company. Fueled by investments from VCs, Flipkart opened offices in major cities such as

19. “Investors poured more capital in fewer Indian Delhi and Mumbai, expanded its product catalogue and on-boarded more startups in 2018”, Economic Times, 28 December than 130,000 third-party sellers. 2018 20. “BookMyShow valuation soars to $850M after the In May 2018, Flipkart was valued at INR1,417 billion (USD21 billion) by a $100M fundraise”, Economic times, 19 July 2018 21. “Droom raises $30 million in fresh funding round”, major US-based retail company, which acquired a 77 per cent stake in , 05 October 2018 Indian e-commerce giant. The deal was recognised as one of the biggest 22. “CarDekho raises $110 mn funding at $400-500 mn e-commerce deals in the world. Tiger Global; a Japanese conglomerate; a valuation”, Live Mint, 4 January 2019 23. “Here are the big winners from Flipkart’s $16 billion South African internet and media group and Accel Partners reaped profits deal with Walmart”, Recode, 09 May 2018 amounting approximately 300, 60, 257 and 587 per cent, respectively 24. “Africa’s Biggest Company Made $1.6 Billion on through sale of their stakes in Flipkart. Flipkart Deal”, Bloomberg, 09 May 2018

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Key challenges faced by startups

As per a study by a leading institute inception, major reason being the between 2016 and 201826. There are for Business Value and Oxford lack of innovation25. The maximum several reasons for this failure and Economics “Entrepreneurial India number of shutdowns were some of these are highlighted as - 2017”, 90 per cent of startups observed in consumer services, follows: fail within the first five years of e-commerce and the fintech sector

Possible causes of failure27,28

Lack of Lack of skilled Lack of legal Inadequate innovation manpower support infrastructure

Replication of business According to a study by Despite developing The Indian government models from already IBM “Entrepreneurial a market relevant had launched the established global India”, 70 per cent business model, “” startups is a major of VCs highlight some startups fail programme, with one reason why startups talent acquisition as a due to lack of legal of its major goals to fail to receive follow-up significant challenge guidance leading assist entrepreneurs funding in India. for Indian startups. to non-compliance establish online Moreover, there is a issues. As the business businesses. However, Inability to develop shortage of skilled grows of a startup, it inadequate digital market relevant manpower especially tends to get exposed infrastructure such as product/service further in the case of to more number of internet connectivity leads to customer advanced-tech laws and regulations. issues, in the country churn. Moreover, some startups, and many Non-compliance to has impeded the startups also fail as experts in IT prefer regulations leads to growth of such they focus more on moving to other global imposition of heavy startups. innovation rather than markets for better fines and penalties, driving value. Inadequate opportunities. Limited which might result in infrastructure (such as access to necessary failure of the startup. online portal) for critical skills cripples the business requirements, growth of startups. for example: obtaining registrations and licenses, further acts as a hurdle for startups to flourish.

25. “Entrepreneurial India”, IBM Institute for Business Value, accessed 07 January 2018 27. “Despite right atmosphere, more startups failing in India due to lack of legal guidance”, 26. “2018 In Review: 12 Of The Biggest Startup Failures In India”, Inc42, 29 December KNN, 16 October 2018 2018 28. “Why PM Modi’s ‘Startup India’ Couldn’t Succeed As Expected”, Indian Web2, 1 July 2017

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Case study: Snapdeal29

Overview Why did its valuation go on a downward trajectory?

Snapdeal, founded in 2010 in Delhi, • Snapdeal was a little behind from its competitors was considered as the second largest in terms of mastering in a particular category/ e-commerce startup after Flipkart in 2015. service The company was valued at INR441 billion • The firm tried to implement an effective omni- (USD6.5 billion) in early 2016. Snapdeal channel strategy, however couldn’t execute it due achieved the unicorn status in 2014, to limited availability of a dedicated tech team however, its valuation declined over time to reach INR54 billion (USD850 million) in • Snapdeal launched “Snapdeal Gold” for providing 2017. The company decided to operate as “next-day delivery” services. However, its an independent entity with a redefined customers service and experience could have strategy, post non-execution of its been better as compared to competitors such as merger deal with Flipkart amounting Amazon Prime or Flipkart Plus approximately 300, 60, 257 and 587 per • The e-commerce firm suffered losses in FY2017, cent, respectively through due to impairment charges arising out of non- sale of their stakes current assets, Freecharge platform and GoJavas, in Flipkart. in which the company held a major stake leading to a cash crunch.

29. “The seven sins of Snapdeal: how and where they lost their way”, YourStory, 30 May 2017

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IMaharashtra, with a Gross companies looking to enter the trading center there. Later on, it Domestic Product (GDP) of over Indian market. was further developed by the East INR28 trillion (USD390 billion)01, India Company and by the end of However, this growth can be is the largest economy in India 1700s it became the “Gateway of attributed to Mumbai, which has and contributes around 15 per India”03. Since then, the business played a significant role to help cent to the country’s GDP02. This landscape of the city has been achieve the state its current status. has been primarily due to its continuously evolving and has The city being the major port in strong credentials as the leading come a long way. Today, the city is Maharashtra, led to burgeoning industrialised state, especially in home to the country’s oldest and trade and industrial development. the services and manufacturing premier business houses and it Mumbai’s history for trade and sector. Maharashtra, the most alone contributes to more than 6 commerce dates back to 1500 AD urbanised state in India, has always per cent of nation’s GDP04. when Portuguese established a been popular amongst global Startup ecosystem in the state

Maharashtra has a vibrant the startup landscape could largely In addition, the city is home to startup ecosystem, primarily be attributed to Mumbai which has one of the largest incubator due to increase in the number of the third largest startup base, after i.e. Society for Innovation and startups. As per Department of Bengaluru and Delhi. Mumbai’s Entrepreneurship (SINE), launched Industrial Policy and Promotion good connectivity with other by IIT Bombay. SINE has an (DIPP), Maharashtra with a total countries, presence of prominent incubation infrastructure of of 2,787 startup registrations VC firms such as Sequoia Capital ~15,000 square feet, which has (out of 14,565), was ranked first and Matrix Partners, rising concept the capacity to accommodate in 2018, followed by of co-working space and a huge 20 startups at a time06. (2,107), Delhi (1,949) and Uttar customer base, makes the city an Pradesh (1,201)05. This growth in attractive destination for startups.

01. “Maharashtra Budget Analysis 2018-19”, PRS India, accessed on 19 January 2019 05. “Startup ranking in India: at No. 1 spot, Maharashtra records largest number of 02. “Podcast | Deep Dive - Maharashtra pushes for $1 trillion economic tag by 2025. Is the startups”, India Today, 21 December 2018 target achievable?”, Money Control, 8 July 2018 06. “The state of the Indian startup ecosystem – Annual report 2018”, INC 42, accessed 03. “Bombay: History of a city”, British Library, accessed on 17 January 2019 on 3 January 2019 04. “Richest Cities Of India”, Business World, 28 June 2017

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The presence of IIT Bombay in region also has presence of many Powai, which provides easy access educational institutes which to tech talent, has led to emergence provides easy access to talent of this locality as a startup hub in base. Lower Parel, despite of high Mumbai. In addition, Andheri and real estate prices, is evolving as a Lower Parel are also some of the startup hub mainly due to its good prominent destinations for startups connectivity with other parts of in Mumbai. Andheri, which is in the the city, presence of educational heart of the city provides a better institutes such as Indian School of local and international connectivity Design and Innovation, and huge (both domestic and international customer base especially in media airports are around 3-4 km). The and advertising industry07.

Few stakeholders08,09,10

Select startups Supporting Research and Investors organisation knowledge (select VCs) (select incubators) institutes

• BookMyShow • Amplifi Asia • IIT Bombay • Bain Capital

• Pepperfry • GSF • SP Jain Institute • Blume Ventures of Management • Nykaa • Seedfarm, • Kae Capital Seedfund and Research • Chillr • Matrix Partners • SP Jain Institute • Dream11 of Management • Nexus Venture Partners • DoorMint Research Center • Sequoia Capital • Holachef • Society for Innovation and • Tiger Global Entrepreneurship Management (SINE), IIT Bombay

• Unltd India

• Venture Nursery

07. “Powai vs Lower Parel vs Andheri - which Mumbai hotspot will make or break YOUR 09. “List of Top 35 most active VC firms in Mumbai for startups”, The Hacker Street, 20 startup story?”, Your Story, 22 July 2016 May 2017 08. “15 Enormously Successful Indian Startups that Stemmed from Mumbai”, Cleartrip, 10. “50 Amazing Startup Incubators and Accelerators in India”, INC42, 14 April 2013] accessed on 16 January 2019

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On the other hand, Pune, which is Hence, increasing funding just 150 km away from Mumbai is capacity and better mentoring also slowly emerging as a promising services, coupled with favorable destination for startups. This is government policies such as primarily due to the availability of ‘Maharashtra Startup Policy’ tech talent, affordable real estate is driving the emergence of prices, better climate and a lesser Maharashtra as a prominent crowded city. In addition, the city startup hub in the country. has presence of VC fund such as Alacrity, while TiE Pune which is active in the city has assisted over 800 startups in the past six years11 through its ‘nurture programme’.

Powai/Andheri East area “is the largest startup hub in Mumbai given the presence of IIT Bombay, other educational institutes and affordable rentals. Pune is also an upcoming hub in Maharashtra given the quality of tech talent available there. It makes more sense to develop one of these hubs, more logically Mumbai, so that tech talent

can innovate in a larger

market with easier access to capital to support growth. Rajinder Balaraman “ Director Matrix Partners India

11. “Startup ecosystem takes root in Pune”, Hindustan Times, 22 April 2018

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Emerging startup hubs in Maharashtra12,13 Besides Mumbai, some other witnessed growth in healthcare prominent cities are emerging firms, with Nagpur emerging as an as startup hubs. While Pune is a ideal location for renewable energy, key region for the automotive and and Aurangabad attracting agri- electronics sectors, Nashik has business companies.

Title

Nashik Nagpur Select startups: Select startups: • Winjit • Kizora Software Pvt. Limited • ESDS Software solutions • Foodbymood • Zabuza Labs • Humble Khichdi • SenseDose Technologies • Live Napt • Bloom Consulting Services

Pune Aurangabad Select startups: Select startups: • Vertex Software • Deven Infotech • MindTickle • Mahatrucks • LightVision Technologies • Navineo • Dhruva • Elkraft Health • Sokrati • Mech4you

12. “Nagpur Startups”, Startup Talky, 12 November 2018 13. “After Pune, Nashik is emerging as latest hub for tech startups in India”, Economic Times, 7 August 2018

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Key sectors for startups in Maharashtra Maharashtra (i.e. Mumbai and for only 34 per cent of the share, of over 400 startups is now India’s Pune) is home to over 12,200 while in Delhi-NCR e-commerce, fintech capital16. Some of the key active startups14 catering to various consumer services and fintech are fintech startups in the city include sectors, of which around 1,400 the prominent sectors accounting Transerv, Epaylater, Neogrowth, and are tech-startups4. Although, for 42 per cent of the share37. CreditVidya17. In addition, the city is the startups in the state have also home to enterprise-tech which Although, Mumbai was slow to warm focus on varied sectors, a few is led by the Society for Innovation up to the entrepreneurial culture verticals have been the driving and Entrepreneurship (SINE) at as compared to its competitors, force. E-commerce, fintech and IIT Bombay18. fintech and enterprise tech are now consumer services are the three driving its startup economy. Growth popular sectors in Mumbai having in the fintech sector is primarily the highest number of startups, due to the presence of a strong accounting for close to 50 per banking system in Mumbai. The cent share. city is the headquarter location for The sectoral landscape of startups 13 public and private sector banks15 in Mumbai is way different from its as well as financial institutions such peers i.e. Bengaluru and Delhi-NCR. as (RBI), Top three sectors in Bengaluru National Stock Exchange (NSE) and are e-commerce, healthtech and Securities and Exchange Board of consumer services which accounts India (SEBI). The city, with a presence

Number of startups by sector in Mumbai (2017)

E-commerce Fintech 19% 17% Consumer services Healthtech 5% 100% = 9,000+ Entertainment tech 6% 17% Enterprise applications 6% Enterprise services 7% 15% 8% Edtech Others

Source: “The state of the Indian startup ecosystem – Annual report 2018”, INC 42, accessed on 3 January 2019

14. “The state of the Indian startup ecosystem – Annual report 2018”, INC 42, accessed on 3 January 2019 15. “Headquarters of Public and Private Banks in India – Complete List”, Day Today GK, accessed on 3 January 2019 16. “Mumbai has emerged as the hub of B2B startups in India, but talent still in short supply”, Your Story, accessed on 3 January 2019 1 7. “City of dreams - evolution of Mumbai startup ecosystem”, Your Story, 8 July 2016 18. “Mumbai has emerged as the hub of B2B startups in India, but talent still in short supply”, Your Story, 12 March 2018

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Unicorn landscape Mumbai has been home to some of Certain startups such as Housing. dollar company, there are several the biggest startups of the country, com had a promising start and startups which are soon expected with the most prominent and recent were able to attract investors in the to attain the unicorn status in the one being Ola. However, the irony early stages, but could not achieve near future. is that Ola achieved its unicorn the unicorn status. While the city status after migrating to Bengaluru. continues to wait for its first billion-

Select Mumbai-based Soonicorns set to transition to Unicorns19,20,21

Soonicorns

BookMyShow Dream11 Nykaa

BookMyShow, founded in 1999, Dream11, founded in 2012, offers Nykaa, founded in 2012, is an is an online entertainment its users fantasy gaming in sports online retailer of fashion and ticketing platform such as , football etc. beauty products. In July 2018, the company in In September 2018, the company In October 2018, the company its latest round of investment, raised INR7.2 billion (USD100 was in talks with a Japanese led by TPG, raised INR7.2 billion million) in a Series D funding multinational to raise INR10.8 – (USD100 million). It is expected lead by Tencent and other 14.5 billion (USD150-200 million). to raise company’s valuation to investors such as Kalaari Capital This funding, if it materialises, USD850 million. and Multiples Alternate Asset is likely to take the company’s Management. It is speculated valuation to anywhere between to raise company’s valuation at USD700 – 800 million. USD750 million.

19. “BookMyShow valuation soars to $850M after the $100M fundraise”, Economic 21. “Nykaa in early talks with SoftBank to raise up to $200 million”, Live Mint, 10 October Times, 19 July 2018 2018 20. “Tencent Leads $100 Mn Series D Funding In Dream11 To Enter Indian Gaming Industry”, INC42, 7 September 2018

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Key enablers and growth drivers

Various factors have led to the financiers and mentors, presence Pune as the two biggest startup growth of startups in Maharashtra, of a huge customer base and the hubs in the state. but it is the existence of supportive geographic advantage that have led ecosystem, proximity to potential to the emergence of Mumbai and

Supportive ecosystem Huge customer base Geographic advantage

• Investors: Mumbai has • Mumbai has a huge customer • Mumbai’s good connectivity presence of multiple VCs, base, owing to its large with other parts of the world while Pune has presence population. In addition, the provide it a competitive multiple angel investors city is home to multiple banks advantage over other cities and financial institution, • Incubators/accelerators: • In addition, the city has making it a startup hub for While Mumbai is home to availability of good logistics fintech players some of the largest incubators infrastructure making it such as SINE, Pune has • The city is also a hub for Media an attractive destination presence of TiE chapter, who and Entertainment industry for startups, especially are supporting the startups e-commerce • While Pune has a huge during their initial phase population of millennials • Pune, which is in close • Talent base: Mumbai, being which are concentrated in proximity to Mumbai, the financial capital of India, a few areas, making it an provides it a geographic has abundant talent pool for attractive market for startups. advantage vis-à-vis other financial services. While Pune In addition, the city is an startup hubs. In addition, has presence of abundant automotive hub which provide the city has benefit of better tech talent due to presence opportunities for startups climate and lesser crowd. of various IT firms. operating in these space.

Mumbai being the financial hub of the Getting funding in Mumbai is easy due to

“country, access to financial services “presence of multiple VCs and exposure to “ institutions and talent is much higher, “ international investors. Also, retention of tech thereby creating better prospects for talent working in Mumbai is comparatively Fintech startups in the city. easier, given that cities such as Bengaluru, have far more tech opportunities.

Subhadeep Bhattacharyya Allwin Agnel Co-founder and CEO Founder and CEO Jubi.ai Pagalguy.com

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Mumbai versus the rest of the world

According to the Centre of secured and 28th in terms of total 2010 – 2012 period22, indicating the American Entrepreneurship’s VC investment. However, Mumbai expansion of startup ecosystem in report, “Rise of the Global Startup with a growth rate of 288 per cent, the city. In addition, driven by large City”, between 2015 and 2017, was ranked seventh in terms of venture capital investment, Mumbai Mumbai ranked 19th, globally, in the growth in VC deals secured in is also emerging as a prominent terms of the total number of deals 2015 – 2017, as compared to the startup location within Asia.

Startup ecosystem in major cities (2015-17)23,24

London New Yo rk VC Investment - USD15.6 billion VC Investment - USD33.8 billion Number of deals – 2,557 Number of deals – 3,287 Major sectors – Fintech, block chain, Adtech Major sectors – Health and life sciences, cybersecurity, Beijing advanced manufacturing & robotics VC Investment - USD72.8 billion Number of deals - 781 Major sectors – AI, big data and analytics, Edtech, blockchain

San Francisco, Bay area Mumbai VC Investment - USD81.8 billion VC Investment - USD2.8 billion Number of deals – 4,900 Number of deals – 516 Major sectors – AI, big data and analytics, Major sectors – Fintech, enterprise tech, cleantech, advanced manufacturing and robotics media and entertainment

A common factor across the major along with adequate financial startup hubs is that the respective support, administrative assistance governments have been promoting and partnerships with universities entrepreneurship by including and incubators.25,26,27,28,29,30 innovation in their five-year plans,

22. “Global Startup City”, Center for American Entrepreneurship, accessed on 18 January 2019 27. Start-up loans, accessed on 18 January 2019 23. “The New Map of Entrepreneurship and Venture Capital”, Center for American 28. Use the Seed Enterprise Investment Scheme to raise money for your company, Gov.uk, Entrepreneurship, October 2018 published on 12 October 2018 24. “Global Startup Ecosystem Report 2018”, Startup Genome, accessed on 18 January 2019 29. “Government backed schemes and initiatives promoting new business startups, ENT 25. “China’s State-Backed Start-up Push”, The Diplomat, published on 17 February 2018 Magazine, accessed on 18 January 2019 26. “Aggressive tax cuts aim to improve fortunes of small businesses”, China Daily, published 30. “U.S. Government Support for Entrepreneurship in America and Around the World”, Global on 18 January 2019 Entrepreneurship Summit 2017, accessed on 18 January 2019

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China United States United Kingdom

• The State Administration of • The U.S. Government has • The British Government has Taxation eased 70 per cent of formulated State Angel launched training schemes the tax burden on investment Investor Tax Incentive focused on enhancing in technology start-ups Programmes, which cover technical and marketing tax credit policies for angel expertise for startups, such • The Government has been investors, promoting funding as Business Bootcamps primary funder of startups for start-ups and also supports start-ups • The government has issued with housing, office space, • The Department of State’s Start Up loans scheme, and salaries, along with Bureau of Educational and and provides tax reliefs to subsidies for tech firms Cultural Affairs (ECA) provides individual investors under based in Special Economic platform for entrepreneurs Seed Enterprise Investment Zone (SEZ). across the World to exchange Scheme (SEIS). best practices.

In order to stay competitive, the government of Maharashtra could take ideas from its global peers and implement some of the supportive policies in the state to enhance the startup landscape, which in turn would drive the economic growth in the state.

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Maharashtra versus the rest of India

Bengaluru, Delhi-NCR and Mumbai form the top three startup hubs in India, accounting for approximately 60 per cent of the tech-startups in India. Each of these has their own set of USPs. Other cities, such as and are also emerging owing to low operating costs and availability of talent pool.

Major startup hubs in India (2018)31,32

Delhi-NCR Mumbai 14% 21% of tech-startups are based of tech-startups out of Delhi-NCR are based out of • Major focus of startups lies Mumbai in the e-commerce industry. • Presence of major banking The region comprises of four institutions has propelled the e-commerce unicorns of growth of fintech startups India: ShopClues, Snapdeal, (comprises nearly 400 fintech Lenskart and an Indian startups) e-commerce payment system • Consumer services, food tech and travel are other domains • Growth in Gurugram and where the city is competing with as startup hubs had a major startup hubs in India major impact on the region’s startup ecosystem • Emerging hub for B2B startups

Chennai Bengaluru 6% of tech-startups are based of tech-startups 25% out of Chennai are based out of Bengaluru • SaaS based startups have gained prominence in • The city houses an immense Hyderabad technology talent pool, Chennai, for instance Zoho and consists of Indian 8% of tech-startups are and Freshworks headquarters of numerous based out of Hyderabad • Core engineering startups global tech enterprises are the next major sector • Favourable government focus. Most of these • Comprises nearly 50% of policies and establishment startups are incubated in IIT all IoT (Internet of Things) of incubation centres, for Madras’ incubation cell related startups in India. instance T-Hub, is driving Fintech and Edtech are other the growth of startups in major focus areas Hyderabad

ranked 2nd in 2018 in ease of doing business, which is another major factor for the growth of its startup ecosystem

31. “Indian Start-up Ecosystem 2018: Approaching Escape Velocity”, NASSCOM, Edition 2018 32. “India’s Startup Landscape”, Yes Bank, August 2017

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Bengaluru, which boasts of a of incubators, such as Indian various startups have emerged in tech-startup base of over 1,900 Angel Network (IAN) Incubator, Mumbai, especially B2B startups companies, has a large technology Technology Based Incubator (TBI), in the fintech and enterprise tech talent base along with presence of amongst others. Major aim of these space, driving growth of the startup headquarters of major technology incubators is not only to promote ecosystem in the city. companies, such as Microsoft, technology related ideas, but also to Presence of financial institutions Infosys and Wipro. The city is also expand the scope to other verticals such as banks, insurance home to few of the largest unicorns such as financial services and companies, NBFCs (Non-banking in India such as Flipkart, Inmobi consumer services. financial institutions), mutual and Ola. Mumbai, although the city consists funds, brokerages etc., has allowed Delhi-NCR, on the other hand, has of large enterprises and financial fintech startups in Mumbai to have started gaining prominence in the institutions, houses fewer startups relatively easier access to gain overall startup ecosystem of India as compared to Bengaluru and access to a large pool of customers. and this can be substantiated by Delhi-NCR. This can be attributed Apart from fintech, enterprise/ the fact that the region houses to the high real estate prices SaaS-based solutions, retail, many large startups, particularly as compared to the other two edtech and healthtech are major in the online retail segment, cities. For example, a few of the sectors in which startups operate such as Snapdeal and an Indian startups from transportation and in Mumbai. Existence of numerous e-commerce payment system. fintech sector began operating financial institutions, further Another significant reason for the out of Mumbai, but later shifted to provides startups a better access growth of startups in this region is other cities in order to sustain and to investors. the existence of a strong network expand their business. Despite this,

Emerging startup hubs in India (2018)33,34,35

Jaipur Kolkata

• Startups majorly focused • Major focus areas include in education, IT and fintech and edtech healthcare sectors • Various initiatives/ • Incubation centres in the incubators have been region include: Startup launched to support Oasis, State startups in the region, such Industrial Development and as IIM Calcutta Innovation Investment Corporation • Approximately 50 per cent Park (IIMCIP) and West Ltd. (RIICO) and iStart startups in the Software/IT Bengal supported startup domain incubators • Comprises of less than 2 per cent tech startups • The state government has • Comprises of more than 2 launched various initiatives per cent tech startups to support startups, such as Kerala Start-up Mission (KSUM) and Kerala Technology Innovation Zone • Comprises of less than 2 per cent tech startups

33. “Kerala Startup Ecosystem Report”, INC42, November 2018 2016 34. “Extraordinary Journey Of Jaipur From Pink City To Startup City”, INC42, 15 November 35. “India’s Startup Landscape”, Yes Bank, August 2017

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Besides, India is also observing environment for startups to grow Bengaluru (292 investors and significant growth in the number in these cities. Other major factors 431 funds39). This could largely of startups in tier II and III cities such as availability of technology be attributed to the presence of such as Jaipur, Kochi, Ahmedabad talent at low cost, as well as low various financial institutions, and Pune. Percentage of startups operating costs have contributed VCs/PEs and high net worth operating in tier II and III cities have towards the growth of startups in individuals (HNIs) in the city. witnessed an increase from 35 per tier II and III cities. Some of the VC investors in cent in 2017 to 40 per cent in 201862. Mumbai include Bain Capital, Major growth drivers for this trend Blume Ventures, Matrix Partners, are favourable state government Funding scenario Sequoia Capital, Tiger Global policies and increase in the number India is home to over 2,000 active Management, amongst others. of government/university backed 36 investors , who are investing in the While on the other hand, Pune is incubators and accelerators. ideas of budding entrepreneurs of home to Alacrity, a Canada-based Startups in these states focus more India, thereby nurturing the startup fund which has allocated INR723 on local problems across sectors ecosystem of the country. These million (USD10 million) for the city40. such as healthcare, agriculture investors, in the last five years However, the city has several angel and education, as compared to the (January 2014 to September 2018), investors which are helping expand emergence of more number of B2B have invested a total of INR2,784 the startup ecosystem in the city. In startups in Mumbai. Startups in tier 37 billion (USD38.5 billion) , of which the last five years (January 2014 till II and III cities across Maharashtra Maharashtra (i.e. Mumbai and September 2018), startups in Pune have also developed their forte in Pune) received around 13.5 per have received a total of INR65.3 various sectors, such as Nashik cent share. Both the cities have billion (USD0.9 billion) in funding, majorly comprises of healthcare a good network of investors, for across 133 deals37. Amongst key startups, Aurangabad consists of example, Mumbai has over 650 funding in the city, acquisition agritech startups and Nagpur has active investors who own more of Praxify (a health app maker) a major focus on clean energy 37 than 800 funds . The city might be by Athenahealth for INR4 billion startups. Favourable startup policy third largest in terms of number (USD63 million)41 and INR9.8 billion coupled with factors such as of startups, however it has the (USD145 million) fund raise by incubation support, funding support highest number of active investors CarTrade42, really stood out in 2017 and simplified regulations have as compared to Delhi-NCR (462 and 2016 respectively. helped in developing a conducive investors and 515 funds38) and

Tech startup funding across different cities (January 2014 till September 2018)

Startup funding by city Number of deals by city

5.5% 2.3% 3.6% Bengaluru Bengaluru 2.6% 10.3% 3.8% Delhi-NCR Delhi-NCR 11.2% 33.5% 100% = 42.0% Mumbai Mumbai INR2,784 100% = 3,713 billion Hyderabad 18.6% Hyderabad

Pune Pune 36.4% Others 30.1% Others

Source: “The state of the Indian startup ecosystem – Annual report 2018”, INC 42, accessed on 3 January 2019

36. “Investors Active in India”, Crunchbase, accessed on 5 January 2019 40. “Startup ecosystem takes root in Pune”, Hindustan Times, 22 April 2018 37. “Investors Active in Mumbai, Maharashtra”, Crunchbase, accessed on 5 January 2019 41. “Athenahealth pays $63 million to acquire health app maker Praxify Technologies”, 38. “Investors Active in Delhi”, Crunchbase, accessed on 5 January 2019 Healthcare IT News, 9 June 2017 39. “Investors Active in Bengaluru, Karnataka”, Crunchbase, accessed on 5 January 2019 42. “CarTrade raises $145M from Temasek, others”, VCCircle, 13 January 2016

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Bengaluru with a total funding growing market, investors from all the recent fund raising (H1 2018) of INR1,169 billion (USD16.2 around the world are pouring in big in these sectors include Nykaa billion) and 1,244 deals stood money with a recent one being the (INR2.6 billion), BrowserStack first, followed by Delhi-NCR acquisition of Chillr, a multi-bank (INR3.6 billion), PharmEasy which received a total funding payments app, by Truecaller44. (INR2.2 billion) and Toppr (INR167 of INR1,012 billion (USD14.0 million), respectively45. Other top funded sectors include billion) in 1,119 deals. e-commerce, enterprise tech, Mumbai, received a total funding healthtech and edtech. Some of of INR312 billion (USD4.3 billion) during January 2014 till September Startup funding by sector in Mumbai (2017) 2018 period37, with fintech being the second most-funded sector after consumer services64. In 2.4% 2017, the sector received a total 6.6% funding of INR7.4 billion (USD116 Consumer services 64 6.9% million) . Fintech sector in Mumbai Retail is evolving rapidly mainly due to the 34.5% Fintech presence of the banking system 12.8% 100% = which provides a mature talent pool INR44 Enterprise applications in the financial sector. India’s fintech billion Healthtech market is expected to grow at a rate Edtech of 7.1 per cent per year to reach an 16.7% estimated value of INR3,264 billion Others 20.1% (USD45 billion) by 202043. To tap the

Source:“Mumbai has emerged as the hub of B2B startups in India, but talent still in short supply”, Your Story, 12 March 2018

Government funding In addition to the private sector/ corporate funding, some startups Karnataka Kerala across different states have • Seed funding: Idea2POC fund • Seed funding of up to INR1 access to government funding provide early stage funding of million per startup through a during various stages of growth. INR5 million to startup ideas review mechanism The Maharashtra government, • Venture fund: Fund of funds of • Venture fund: Plan to launch a for instance, under the ambitious INR2 billion for various sectors fund of funds with a corpus of “Maharashtra State Innovation • Grant: Grant of INR5 million for INR5 billion and Start-Up Policy”, plans to startups providing solutions for disburse INR50 billion by 2022 to rural development in the state build 10,000 startups and generate 500,000 direct and indirect jobs46. In line with the policies formulated Gujarat by other states, Maharashtra government is also planning to • Venture fund: Created ‘Gujarat • Seed funding created with a keep 50 per cent of the fund for Venture Fund Limited (GVFL) corpus of INR150 million Startup Fund’ of INR2.5 billion entrepreneurial development while • Venture fund: Plan to set up a the remaining would be used for fund of funds with a corpus of venture capital funding for startups. INR1 billion to be invested in the Below are the different funding next 5 years initiatives taken by various state governments47,48,49.

43. “Make Mumbai the financial hubbub of the country”, The Economic Times, 3 August investment”, Your Story, 24 January 2018 2017 47. “Seed Funding Support”, Startup India, accessed on 8 January 2019 44. “Truecaller acquires payments app Chillr”, VCCircle, 13 June 2018 48. “Karnataka Government announces Rs 50 lakh grant for startups”, Money Control, 3 45. “Delhi-NCR beats Bengaluru to emerge top funded city for startups in H1 2018”, Your September 2018 Story, 9 July 2018 49. “Angel and Venture Funding”, Startup India, accessed on 8 January 2019 46. “Maharashtra govt announces a slew of initiatives for startups, including Rs 5,000 Cr

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Uttar Pradesh

• Venture fund: Established a • Seed funding of up to INR1 fund of funds with a corpus of million per startup as an interest INR1 billion free loan for 10 years • Venture fund: Plan to set up a VC fund of INR5 billion

Spotlight on regulations The government of Maharashtra focuses on allowing local laws and keep compliance costs very in the past has launched various to be examined with a view of low. The policy mentions that all policy initiatives and extended relaxing certain norms to allow necessary steps shall be taken to regulatory support to the startups. easy compliance. In addition, with ensure regulations are simplified The Maharashtra State Innovative the intention of letting startups and startup-friendly. Startup Policy is in line with focus on their businesses, the state the policies of other states and plans to ease the regulatory regime

Regulatory policies for startups: Maharashtra versus other states

Parameter Maharashtra Karnataka Gujarat Haryana Single window clearance Ye s Ye s Ye s Ye s Ye s Modified power tariff - Ye s - - Ye s Self-certification and guard Ye s Ye s Ye s Ye s Ye s against inspections Years of relaxation after up to 7 years up to 5 years up to 5 years up to 7 years - incorporation Three shift working (with Ye s Ye s - Ye s Ye s women staff) Plug and play infrastructure Ye s Ye s - Ye s - Alternate Investment Ye s - - - - Options* Relaxations in case of Ye s Ye s Ye s Ye s - government tenders Subsidies and incentives Lease rental subsidy - - Ye s Ye s - Stamp and registration duty up to 100% (in up to 75% up to 100% - Ye s first 3 years, drops to 50% for next 3 years)

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Parameter Maharashtra Karnataka Gujarat Haryana Uttar Pradesh Interest subsidy - - Yes (interest - Ye s subsidy at 9% p.a. for 2 years, with a capping of INR0.2 million per annum) PF/ESI (up to 2 years) Ye s Ye s - - - Marketing incentives - 30% of Yes (subject to - up to INR1 International a maximum of million (one Marketing INR0.1 million time) Costs subject per annum) to maximum of INR0.5 million per annum Patenting & IPR Protection up to INR0.2 up to INR0.2 up to INR0.4 up to INR0.2 up to INR0.2 (National) million million million million million Patenting & IPR protection up to INR1 up to INR1 up to INR1 up to INR0.5 up to INR1 (International) million million million million million Standardisation/Quality up to 80% up to 50% - Clubbed with Yes (up to testing subsidy for INR2.5 million patenting per unit for IT/ ITES sector) Tax (SGST) reimbursements Ye s Available only Yes (up to 80% - - in case of of VAT) incubated startups Sponsorships for event Ye s Ye s Ye s - Ye s participation Startup Portal Ye s Ye s Ye s Ye s Ye s Incorporation with Ye s Ye s Ye s Ye s Ye s residential address

Note: The above table has been prepared basis the information availability on government policy documents

* An Alternative Investment Market would be established in Maharashtra which would allow startups to float their shares in more flexible ways that may enable investments in various modes, scales and lock-in periods.

Source: “Maharashtra State Innovation and Start-up Policy-2017”, Skill Development and Entrepreneurship Department, Maharashtra State, 8 May 2017; “Maharashtra State Innovative Startup Policy”, Startup India, 2018; Entrepreneur and Startup Policy 2017, Government of Haryana, accessed on 18 January 2019; Electronics & IT/ITeS Start-up Policy for the State of Gujarat (2016-21), Government of Gujarat, accessed on 18 January 2019; Uttar Pradesh Information Technology & Start-Up Policy 2017-2022, Government of Uttar Pradesh, accessed on 18 January 2019; Karnataka Startup Policy 2015-2020, Government of Karnataka, accessed on 18 January 2019; Karnataka i4 Policy, Government of Karnataka, accessed on 18 January 2019

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Startup ecosystemUttar Pradeshconcerns Bihar

Some of the major concerns of the startup ecosystem, revolve around the following factors:

Real estate prices Availability of tech talent Connectivity infrastructure

• High real estate prices lead • Availability of more • Longer time to commute to migration of startups opportunities related to the from one place to another to other cities such as IT domain in cities such as and overcrowded public Bengaluru, in order to scale Bengaluru and Pune, prompts transport system in Mumbai their businesses entrepreneurs to shift from negatively affects the go-to- Mumbai market strategy of startups. • High demand for salary due to high rental cost, • High real estate prices which puts cost pressures intrinsically affect the on startups. availability of talent pool.

Overall operational cost for startups in Mumbai faces the issue of limited-availability “Mumbai is more due to high real-estate “of tech talent, as most of the potential

prices, leading to high rentals. This in turn employees shift to cities such as Bengaluru

increases the cost of talent acquisition due to more opportunities, especially in

in the city. Additionally, Mumbai, with its the IT/ITES sector. However, talent which

vast geographical spread coupled with stays back, demands higher package, which “ transportation infrastructure issues, leads “ escalates the cost base, creating a challenge to challenges in scheduling meetings with for the startups to scale. clients and stakeholders, and increases operational difficulties.

Snehaal Dhruv Vijay Talreja Co-founder Co-founder & Director Superfan.ai Adapty

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In an effort to boost the startup ecosystem in the state, the government of Maharashtra has taken various policy initiatives in the past, which mainly revolve around providing infrastructure support, funding and fiscal incentives. Dedicated programmes for startups

01,02 The Maharashtra State Innovative Startup Policy Progress so far was launched in February 2018 and is focused on achieving specific targets by 2023. They include • Establishment of 16 incubators have attracting angel and seed stage investment of INR50 already been sanctioned billion, developing at least 15 incubators in collaboration • Grants of INR50 million have also with industry/academia, facilitating incorporation of at been announced for each of these least 10,000 startups and creating 500,000 direct and incubators. indirect employment opportunities.

FinTech Policy 201803,04,05: The government of Progress so far Maharashtra has established a fintech policy to promulgate the state as one of the top five fintech • The state announced 13 fintech hubs globally. Specifically, the policy aims at incubating startups under its ‘FinTech Accelerator at least 300 startups by 2021, attract funding of at least Programme’ INR2 billion as well as establishment of co-working • In June 2018, the State announced spaces and making them available for fintech startups a “sandbox” provision to aid the at reasonable rates. development of fintech startups.

01. “Maharashtra State Innovative Startup Policy”, Startup India, 2018 04. “Maharashtra government picks 13 start-ups in push to Mumbai fintech hub”, The 02. “Maharashtra Sanctions 16 Startup Incubation Centres with ₹5 Cr Grant to Each”, Indian Express, 5 December 2018 Indian Web2, 4 October 2018 05. “Maharashtra government unveils ‘sandbox’ to aid startups”, The Economic Times, 2 03. “FinTech Policy 2018”, Maharashtra Government, 2018 June 2018

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Governance: The state government has established Maharashtra State Innovation Society (MSIns)

to foster the implementation of Presence of IIT Bombay and high real sector-specific initiatives related to “estate prices in other parts of the city,

innovation. MSIns further provides have led to the development of Powai policy guidance to the governing as a startup hub. However, to further council and publish amendments, if boost the startup ecosystem in this area, “ required, to the policy with respect the government could develop low cost to encouraging innovations in the residential complexes (similar to T-hub), startups ecosystem. MSIns also thereby reducing the cost of living. organises the Maharashtra Startup Week, which provides a platform Sushanto Mitra for startups to demonstrate their Founder & CEO business ideas to the government Lead Angels Network of Maharashtras.

Fiscal incentives and regulatory support81

Maharashtra government is working towards implementing various initiatives, designed to promote an environment of innovation and entrepreneurship in the state, provide the much needed infrastructure to startups, and simplify the regulatory framework to ease compliance. Fiscal incentives Relaxation of norms As per the Maharashtra State Innovative Startup • Procurement policy is expected to be relaxed in Policy 2018, the state government is focusing on favour of startups, for instance by eliminating the easing the regulatory norms for startups - clause of having prior experience or a minimum turnover amount, while ensuring the level of • Reimbursement for State Goods and Service quality and other related parameters. Tax (SGST) incidence borne by startups which cannot be transferred to their customers • The Maharashtra Shops and Establishment Act is expected to be relaxed for startups operating • Startups are provided compensation of 80 per with an asset-light model, which would allow cent of patent filing costs up to INR0.2 million startups to be incorporated at residential address and up to INR1 million for international patents • Online and mobile-based self-certification feature • Compensation of 100 per cent stamp duty to be provided to startups. Further, inspections and registration fee for the first three years of will not be conducted regarding compliance for a renting an office space. period of seven years.

The Maharashtra State Innovative towards full-fledged relaxation low. The policy mentions that all Startup Policy will also allow local of norms. Additionally, with the necessary steps will be taken to laws to be examined with a view intention of letting startups focus ensure regulations are simplified of relaxing certain norms to allow on their businesses, the state and startup-friendly. easy compliance. Gradually, the plans to ease the regulatory regime state is expected to progress and keep compliance costs very

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Other policy initiatives In line with the central associations between startups initiatives to expose startups to the government’s ‘Startup India and relevant stakeholders in the international market. The portal Hub’, a virtual online platform, startup ecosystem. Through these would also allow startups to attain Maharashtra is planning to set associations, the state government necessary clearances and approvals up the ‘Leapfrog Maharashtra’ aims to provide mentorship and which would simplify the process portal81 to connect entrepreneurs, incubation support to startups of registration, enabling them to investors, mentors, industry players in the state. Moreover, the state commence operations of their and academic institutions and plans to collaborate with Indian business in a timely manner. foster knowledge exchange. The and global industry bodies in online portal seeks to help establish order to develop market exchange PPP partnerships - For excellence in various fields

Under the Maharashtra State Innovative Startup Policy 2018, the state government is likely to extend collaboration with academic institutes, research and development institutions and the corporate sector through private public partnerships (PPP). Further, the state will partner with accelerators and incubators globally in order to develop facilities and facilitate knowledge exchange with the global startup ecosystem.

Establishment of incubation facility through PPP model

Academic incubators: The state government will identify and collaborate with academic institutions that Maharashtra virtual have already showcased or incubation center: launched various innovation The state government will initiatives, in order to Private incubators: establish virtual incubation establish business incubators Enterprises and industry centers for offering services within these institutions. associations will be provided such as legal, finance, support from the State mentorship support etc. to The state will also establish to establish incubators aid startups across the state. three Centers of Excellence pertaining to their domain. (CoEs) within certain research Server databases, co-working institutes in Maharashtra. spaces, and licensed software Further, enterprises in Further, they shall leverage for business functions such the private sector will be global partnerships in order as human resource and supported to develop industry to provide best-in class accounting are some of the agnostic co-working facilities. infrastructure and services for other services which will be startups to flourish. provided to the startups.

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In addition to the incentives and subsidies, Government is providing various support to

“the government may also work closely “the incubators and accelerators via grants, with private investors, which could tax incentives etc. However, to further “ evaluate promising startups and support “ enhance the efficacy of these benefits, the the government in identifying the funding government could customise it based on the requirements of these startups. growth potential and stage at which these incubators and accelerators are.

Dr. Apoorv Ranjan Sharma Poyni Bhatt President and Co-founder CEO Venture Catalysts SINE IIT-Bombay

Recommendations

While the government of Maharashtra has been taking several initiatives to provide an encouraging Skills development and training environment for startups, there are additional steps that need to be taken for an all-round development of the Infrastructure development ecosystem. For instance, developing specialised skill and infrastructure as well as facilitating fund availability for new and innovative business Policy support and private participation ideas will help minimise the costs of failure and hence encourage potential entrepreneurs to take risks. Social and employment incentives Here are some ideas and recommendations that the government and industry bodies could consider to Job creation further develop the startup ecosystem in Maharashtra.

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Skills development and training

Nurturing talent focused towards entrepreneurship and innovation

• Focus on digital literacy: Developing a curriculum focused on technical knowledge in state-driven education boards and create a skill pool at the schools/colleges. This could be done by:

Mandating computer science as part of the core curriculum which would include advanced courses such as computational thinking, interface design, data analysis, machine learning, cybersecurity, networking and robotics

Distributing and training students from higher/senior secondary schools on Raspberry Pi kits, circuit builder kits, etc., similar to the Kerala government initiatives

Incubating advanced technologies such as AR, VR, IoT etc. in the curriculum –similar to the “Master of Data Sciences” course in the Mumbai University; and establishing advanced technology labs:

–– These labs could collaborate with leading institutes from India and globally and multinationals such as Google and Facebook

–– Labs could be made accessible for students and startups at subsidised costs

• Additionally, the government could look at introducing a program (through online courses, video training etc.) in Tier I and II cities and villages, focused around gaining English proficiency.

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Infrastructure development

Easing up logistics and strengthening connectivity

Providing digital infrastructure Government, in association with telecom companies and internet service providers (ISPs), could focus on providing high speed broadband service to the startups at reasonable prices. This could be done by:

• Partnering with telecom companies or ISPs to provide subsided high speed broadband to the startups. For example, ACT partnered with the Karnataka government to provide broadband facility for startups in the state.

Mumbai Innovation Central Building up or converting abandoned spaces (within the city to) into startup campuses to support budding entrepreneurs, such as Station F in Paris. These campuses could encompass:

• Co-working and integrated low cost living spaces

• Common testing labs and tool rooms, enterprise software and shared hardware, etc.

Developing sector hubs We acknowledge the fact that government has taken various steps to develop various sector hubs across the state. The government could offer further boost to the startups in these sectors and regions by: Fintech Autotech Major financial institutions, Establishing Pune as an automotive hub by government and academia could building a shared ‘Center of Innovation’ with plug come together to build a self- and play infrastructure facilities, where startups sustainable ‘Fintech Village’ in can develop and showcase next-generation Mumbai, similar to the ‘Fintech technologies (such as electric, autonomous etc.) Valley’ in Vizag and solutions for automotive stakeholders

Agritech Media-tech Setting up an innovation hub (similar Making Mumbai a media-tech hub by establishing to Telangana) in Aurangabad, Nagpur, a programme where startups in media sector Nasik where agricultural tech startups, can showcase and collaborate with media and scientists and technology experts entertainment leaders on products and services can work together to develop cutting • This programme could be built in partnership with edge solutions for the entire whole the National Broadcasters Association and major agriculture value chain media players of the country

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Policy support and private participation

Bringing out regulatory mandates and increasing private participation

Provide update on policy benefits/amendments and help startups with their regulatory issues, by:

• Setting up a call center/cell, which could act as a one stop shop for any regulation specific query

• Establishing a shared services center which would provide accounting, technology, patents etc. related solutions

• Easing out registration and fund disbursement process and lead time. Offering legal and policy guidance

Increasing private Involve private players/startups/ participation industry experts in policy Helping achieve formulation and implementation. scalability This could be done by:

• Enabling better collaboration and interaction between the startups, the government and industry experts, by introducing an online participation forum called Startup iConnect. The government together, with industry bodies and consulting firms, could support startups during the initial idea and growth stage to help them achieve scalability. This could be done by:

• Setting up ‘Startup Clinics’, for entrepreneurs, to understand their idea better and identify budding prospects

• Providing opportunities to work on government projects or with PSUs, by opening up some government tenders only for startups or working directly without any tendering (similar to Rajasthan’s government ‘Challenge for Change’ initiative).

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Social and employment incentives

Encouraging high-skilled talent to join startups

Employment perks: A startup is expected to spend most of their time and investment during the company’s initial growth phase, in hiring new employees. These companies have very few competitive advantages against big players who can offer not only higher salaries, but also other benefits to its employers. The government can boost startup hiring by:

Subsidising the costs of health and 02 social insurance by partnering with major insurance players Incentivising employees to join startups by offering them co-living spaces at 01 reduced rents

Job creation

Creating jobs for the masses

Although, the government is While tech companies comprise pushing the entrepreneurs to be majority of the startups in the innovative and solve domestic state, the job creation potential per problems, the focus should also startup is limited. The government be on job creation. As part of should, therefore, focus on Maharashtra startup policy, the startups in the core/traditional state needs to create 500,000 jobs sectors such as manufacturing, by 2023. In order to achieve this, financial services, transportation the government could. and logistics, etc. which can be the largest job creators in • Provide incentives/subsidies to Maharashtra. the startups which are creating more jobs

• Mandate certain number of job creation to avail startup benefits

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Pepperfry Key milestones01,02,03

TrendSutra Platform Services Pvt. To establish omni- However, later it focused Ltd, better known as Pepperfry was channel presence and its attention towards home established in July 2011 and started differentiate itself from furnishing and decors operations in January 2012, based its competitors, the which was a growing out of Vikroli, Mumbai. Ambareesh company opened first market in India and thereby Murty and Ashish Shah, the ‘Pepperfry Studio’, contributed majority of the founders of Pepperfry are seasoned an offline store, in company’s revenue veterans in the e-commerce Mumbai, in 2014. marketplace. After pursuing his MBA from IIM Calcutta, Ambareesh Murty, worked as a Marketing Manager in Britannia Industries, Country Manager for eBay India, Malaysia and Philippines. Ashish 01 02 03 04 05 Shah, on the other hand, pursued a Diploma in Materials Management from the Institute of Management Technology, Ghaziabad and gained significant experience in the online The company, In terms of investment, Later on, the marketplaces, both B2B and B2C, established in July Pepperfry started out continued success as well as the liquidation industry. 2011, started its small with money from of the company operations from the founders. Soon attracted many Having worked with eBay and other January 2012, as a in December 2011, investors and so far e-commerce companies and given lifestyle brand and it received Series-A it has raised a total the huge opportunities in the Indian offered fashion funding to the tune funding of INR14 ecommerce market, motivated accessories, apparels, of USD5 million from billion (USD197.5 them to establish Pepperfry. home furnishings Norwest Venture million) in 6 rounds. and decors. Partners.

Hence, an innovative idea, a brilliant business model and support from investors led to the development of the largest online retailer of furniture in India.

01. “Pepperfry’s recipe for success”, Livemint, 28 November 2017 03. “Pepperfry”, Crunchbase, accessed on 18 January 2019 02. “Ashish Shah”, Yo Success, 21 August 2015 © 2019 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 40

Advantage Mumbai Murty and Shah started Pepperfry from Mumbai as it was a familiar market for them. In addition to a huge customer base, the city offered various benefits that helped the company grow, such as:

Being the financial capital of India, the city has presence of number Funding of VC investors which provides easy access to capital.

Talent The city has availability of young artists and designing professionals, pool along with the presence of premier institutes such as IIT Bombay which provides good quality tech talent.

The company source most of its products from Rajasthan which is in Geographical close proximity with Mumbai, thereby providing advantage of low logistics advantage cost. In addition, Mumbai is well connected with other countries and the presence of port in the city allows Pepperfry to import products easily.

Challenges faced by the company The company, being into e-commerce business is susceptible to several infrastructure and supply chain related challenges:

Despite GST being in place, trucks in India are moving at 1/3 speed when compared to global peers, leading to an increased lead time and creating logistics and supply chain related issues.

Internet speed, the backbone of e-commerce, in India is slow vis-à-vis other global startup hubs.

Startups are spending undue amounts time keeping pace with a rapidly changing regulatory landscape. The sudden changes in policies brings in a lot of uncertainty, at time bearing an impact on the costs of the company.

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To further enhance the state’s startup ecosystem, In addition to incentives and grants, the

“the government could: government could help startups in scaling up by providing government contracts or allowing

Provide clarity on regulatory policies such as them to work with PSUs etc. angel tax, which would minimise the risks and challenges for startup and would help them focus “ more on business expansion. Develop telecom and transport infrastructure, such as better internet network and speed, and reduced logistical lead times, would smoothen the Neelesh Talathi business operations, thereby positively impacting CFO the topline and bottomline of startups Pepperfry

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Nykaa04

Nykaa was founded by investment- Mahindra Group, she gathered in India and lack of proper retail banker-turned entrepreneur experience in the company’s format in the segment. Given the Falguni Nayar, who at the time international operations across the huge opportunity in this space, was the Managing Director of UK and the US, and also lead the she launched Nykaa with an aim to Kotak Mahindra Capital Company. Institutional Equities segment of target three types of customers: After pursuing her MBA from IIM the company. online shoppers, beauty experts Ahmedabad, Falguni Nayar, worked and makeup/beauty beginners. as a broker and an investment While searching for various banker for the Kotak Mahindra business options, she noticed Group for 19 years. Within Kotak the demand for beauty products

Key milestones

The company then started focusing on partnering Nykaa closed a with various beauty sizeable round of and consumer goods INR 2.8 billion (USD companies such as L’Oreal 40.0 million) in 2018, and Procter & Gamble, comprising of primary to allow customers order and secondary deals. these products through Nykaa’s website.

01 02 03 04 05

Nykaa was established As part of the company’s As on September in April 2012, and set omni-channel strategy to 2018, the company has up its online website by connect with customers, raised a total of INR October 2012 to offer Nykaa established its first 2.5 billion (USD 36.2 beauty and wellness physical store (in August million) in four primary products, which was still 2014) and launched a rounds of deals. a nascent and fragmented blog, ‘The Beauty Book’, market in India. to offer beauty and make- up tips to consumers.

Currently, the company offer more than 120,000 products across 1,000 brands on its online portal. It also has about 32 offline stores (as on December 2018) and owns inventory space of more than 200,000 square feet across Mumbai, Delhi, Bengaluru, Kolkata and Pune.

04. As per discussion with Nykaa, dated 30 January 2019

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Advantage Mumbai

The city has availability of young artists and cosmetic professionals, along with the presence of premier institutes such as Pearl Academy Mumbai, Talent VLCC Institute of Beauty, which provides good quality talent. pool In addition, Mumbai is also home to various bloggers which makes it easier for Nykaa to attract talent for building its content such as ‘Beauty Book’.

Major beauty retail brands such as Lakme, L’Oréal and Nivea have head Access to offices in Mumbai, enabling the company to develop and expand business major brands partnerships because of close proximity to beauty retail brands.

Availability The city is home to many financial institutions and HNIs providing the of capital startups an easy access to capital.

Lack of adequate infrastructure facilities “in the city creates transportation related

challenges for the company as it has stores and warehouses at different locations. Going forward, the government may focus “ on enhancing the transport infrastructure in Mumbai and making it comparable to cities such as London and New York.

Falguni Nayar Founder and CEO Nykaa

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05 VC firms actively working with TiE Mumbai :

Blume ventures blume.vc Clear stone venture advisors Pvt Ltd clearstone.com Epiphany Ventures epiphanyventures.in Equanimity Ventures equanimityinvestments.com India quotient indiaquotient.in Kaizen kaizenpe.com Matrix Partners matrixpartners.in Mayfield Fund mayfield.com Nexus Venture Partners nexusvp.com Nirvana Venture Advisors nirvanaventures.in Norwest Venture Partners nvp.com Orios Venture Partners oriosvp.com Unilazer Ventures unilazer.com

05. Provided by TiE, on 31 January 2019

Acknowledgements

Special thanks to Kaustubh Dhavse, Amit Mookim and Yatish K. Rajawat for their contributions to the report.

Saurabh Dhingra, Lead contributor to this report Amrith Menon Smita Basu Vikas Dubey Tijel Mahendru Nisha Fernandes Shveta Pednekar Anupriya Rajput

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Pradeep Udhas Atul Nishar Office Managing Partner President - TiE Mumbai West Founder and Chairman - Hexaware Technologies T: +91 22 3090 1515 E: [email protected] Harish Mehta Founding President - TiE Mumbai Nilaya Varma Co-Founder - NASSCOM Partner and Leader Markets Enablement Naveen Raju T: +91 124 669 1000 Executive Director - TiE Mumbai E: [email protected]

Jayant Kumaar Partner Deal Advisory T: +91 124 334 5115 E: [email protected]

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