HARVARD PILGRIM’S Prefer Tiered 2018

Harvard Pilgrim Hospital Prefer is a hospital tiered provider network. It consists of three tiers for participating hospitals. Using national quality benchmarks, as well as plan medical expense information, we placed participat­ing hospitals in Tier 1, Tier 2 or Tier 3. You select which hospitals you go to for care and you can control how much you pay out-of-pocket. You pay less when you choose care at lower-tiered hospitals.

The hospitals you typically go to depend upon the admitting privileges of the physicians you see. If you have established relationships with certain doctors, you will want to know the hospitals where they admit patients. This will help you plan accordingly for medical costs. Some providers have admitting privileges at more than one hospital, so it’s important to know in advance where your doctor will send you if needed. To learn if your doctors and other clinicians are in the Harvard Pilgrim network, and the hospitals to which they admit patients, please refer to Harvard Pilgrim’s Hospital Prefer provider directory. You can find the most up-to-date Hospital Prefer provider directory online at www.harvardpilgrim.org or you can request one to be mailed to you at no charge by calling us at (800) 848-9995. If you’re already a Harvard Pilgrim member, call (888) 333-4742.

Participating hospitals and their tiers

Massachusetts Hospital Tier Hospital Tier Anna Jaques Hospital 1 Brigham and Women's Hospital 3 1 Brigham and Women’s Hospital Foxboro 1 3 Brigham and Women’s Faulkner Hospital 1 Beth Israel Deaconess Hospital - Milton 1 1 Beth Israel Deaconess Hospital - Needham 2 2 Beth Israel Deaconess Hospital - Plymouth 1 Charlton Memorial Hospital 1 Beth Israel Deaconess Medical Center 2 Children’s Hospital 3 2 Children’s Hospital at Lexington 2

1This plan includes a tiered network called “Hospital Prefer.” In this plan, members pay different levels of cost sharing depending on the tier of the hospital delivering a covered service or medical supply. A hospital’s benefit tier may change annually on January 1. Please consult the Harvard Pilgrim Hospital Prefer provider directory or visit the provider search tool at www.harvardpilgrim.org to determine a provider’s tier in the Hospital Prefer network. You also may call Harvard Pilgrim to request a paper copy of the provider directory be mailed to you at no charge. continued  EFFECTIVE DATE: 01/01/2018 FORM #2506_01 Participating hospitals and their tiers

Massachusetts (continued) Massachusetts (continued) Hospital Tier Hospital Tier Children’s Hospital at North Dartmouth 2 Tobey Hospital 1 Children’s Hospital at Peabody 2 2 Children’s Hospital at Waltham 2 UMass Memorial Medical Center 3 Clinton Hospital 1 Vernon Cancer Center at Newton 1 Cooley Dickinson Hospital 3 Wellesley Hospital Dana-Farber Cancer Institute 2 1 1 New Hampshire Fairview Hospital 3 Hospital Tier Floating Hospital for Children at Alice Peck Day Memorial Hospital 2 2 Tufts Medical Center Androscoggin Valley Hospital 2 Good Samaritan Medical Center 2 Catholic Medical Center 1 Hallmark Health Systems 2 Concord Hospital 2 Harrington Memorial Hospital 1 Cottage Hospital 1 HealthAlliance Hospital 1 Elliot Hospital 1 Heywood Hospital 1 Exeter Hospital 1 Holy Family Hospital 1 Franklin Regional Hospital 1 Holyoke Medical Center 1 Lahey Clinic Hospital 2 Frisbie Memorial Hospital 1 Lawrence General Hospital 1 Huggins Hospital 2 1 Lakes Region General Hospital 2 Marlborough Hospital 1 Littleton Regional Hospital 2 Martha’s Vineyard Hospital 3 Mary Hitchcock Memorial Hospital 1 Massachusetts Eye and Ear Infirmary 1 Monadnock Community Hospital 1 Massachusetts General Hospital 3 New London Hospital 1 Massachusetts General Hospital 1 Parkland Medical Center 1 Ambulatory Care Division Danvers Portsmouth Regional Hospital 3 Mercy Medical Center 2 Southern NH Medical Center 1 Metrowest Medical Center 1 Speare Memorial Hospital 1 Milford Regional Medical Center, Inc. 1 St. Joseph Hospital 1 Morton Hospital 2 The Cheshire Medical Center 1 Mt. Auburn Hospital 2 Cottage Hospital 3 The Memorial Hospital 2 Nashoba Valley Medical Center 2 Upper Valley Hospital 3 New England Baptist Hospital 1 Valley Regional Hospital 2 Newton-Wellesley Hospital 2 Weeks Medical Center 3 Northeast Hospital Corporation 1 Wentworth-Douglass Hospital 3 Northshore Medical Center 2 Maine 1 Hospital Tier Shriner’s Hospital 2 Blue Hill Memorial Hospital 2 3 Bridgton Hospital 2 St. Anne’s Hospital 2 Calais Regional Hospital 2 St. Luke's Hospital 1 Cary Medical Center 2 St. Elizabeth’s Medical Center 3 Central Maine Medical Center 2 St. Vincent Hospital 2 Charles A. Dean Memorial Hospital 2 Sturdy Memorial Hospital 2 Down East Community Hospital 2 The Cambridge Health Alliance 1 Eastern Maine Medical Center 2

2 Participating hospitals and their tiers

Maine (continued) Vermont (continued) Hospital Tier Hospital Tier Franklin Memorial Hospital 2 Northeastern Vermont Regional Hospital 2 Houlton Regional Hospital 2 Porter Medical Center, Inc. 2 Inland Hospital 2 Southwestern Vermont Medical Center 2 LincolnHealth 2 Springfield Hospital 2 Maine Coast Memorial Hospital 2 University of Vermont Medical Center 2 MaineGeneral Medical Center 2 Connecticut Maine Medical Center 2 Hospital Tier Mayo Regional Hospital 2 2 Mercy Hospital 2 Bristol Hospital 2 Midcoast Hospital 2 Charlotte Hungerford Hospital 2 Millinocket Regional Hospital 2 Connecticut Children's Medical Center 2 Mount Desert Island Hospital 2 2 Northern Maine Medical Center 2 Day Kimball Hospital 2 Penobscot Bay Medical Center 2 Greenwich Hospital 2 Penobscot Valley Hospital 2 Griffin Hospital 2 Redington-Fairview Hospital 2 2 Rumford Hospital 2 John Dempsey Hospital 2 Sebasticook Valley Hospital 2 Johnson Memorial Medical Center 2 Southern Maine HealthCare 2 Lawrence & Memorial Hospital 2 St. Joseph Hospital 2 Middlesex Hospital 2 St. Mary’s Regional Medical Center 2 MidState Medical Center 2 Stephens Memorial Hospital 2 Milford Hospital 2 The Aroostook Medical Center 2 Waldo County General Hospital 2 2 York Hospital 2 Prospect Manchester Hospital 2 Prospect Rockville Hospital 2 Rhode Island Sharon Hospital 2 Hospital Tier St. Francis Hospital and Medical Center 2 Kent County Memorial Hospital 2 St. Vincent's Medical Center 2 Memorial Hospital of Rhode Island 2 2 Miriam Hospital 2 The Hospital of Central Connecticut 2 Newport Hospital 2 Rhode Island Hospital 2 The William W. 2 Roger Williams Medical Center 2 Waterbury Hospital 2 South County Hospital 2 Windham Hospital 2 St. Joseph Health Services of Rhode Island 2 Yale-New Haven Hospital 2 Westerly Hospital 2 Women & Infants Hospital 2 Remember, when you receive care at participating Vermont hospitals in a lower tier, you’ll pay less with Hospital Tier Hospital Prefer. Your cost sharing increases Brattleboro Memorial Hospital 2 when you receive services from higher-tier Central Vermont Medical Center 2 hospitals. Refer to your Harvard Pilgrim Schedule Champlain Valley Physicians Medical Center 2 of Benefits to determine your plan’s actual Elizabethtown Community Hospital 2 cost sharing. Gifford Medical Center 2 Grace Cottage Hospital 2 continued  Mount Ascutney Hospital & Health Center 2

3 Important reminders about hospital care Hospital services may include: by a hospital or their services are billed through • lab work a hospital, these services will take the tier of the • radiology (e.g., X-rays, MRIs and CT scans) affiliated hospital. • tests (e.g., ultrasounds and stress tests) • outpatient procedures or day surgery Information in the Hospital Prefer provider • inpatient or overnight stays, including surgery directory is subject to change. A hospital’s benefit tier may change annually or on Sometimes hospitals have affiliated facilities that are in a different location and separate from the January 1. Please visit the provider search hospital campus. If these facilities are owned tool at www.harvardpilgrim.org for the most current hospital information and to learn more about participating providers.

Want more information?

Visit www.harvardpilgrim.org.

You can also call Harvard Pilgrim:

 If you’re already a Harvard Pilgrim member, call Member Services with questions at (888) 333-4742. For TTY service, call 711.

 If you’re not yet a member, call (800) 848-9995.

Harvard Pilgrim Health Care includes Harvard Pilgrim Health Care, Harvard Pilgrim Health Care of Connecticut, Harvard Pilgrim Health Care of New England and HPHC Insurance Company. cc4488 9_17