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Blackberry UEM Activating Devices

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Blackberry UEM Activating Devices BlackBerry UEM Activating devices Administration 12.12 2020-03-24Z | | 2 Contents Device activation...............................................................................................6 Activation types: iOS devices................................................................................................................................ 6 Activation types: macOS devices..........................................................................................................................8 Activation types: Android devices.........................................................................................................................8 Activation types: Windows devices.................................................................................................................... 12 Activation types: BlackBerry 10 devices............................................................................................................ 12 Steps to activate devices................................................................................ 14 Requirements: Activation................................................................................ 15 Turn on user registration with the BlackBerry Infrastructure........................... 16 Managing activation passwords...................................................................... 17 Specify the default settings for activation passwords..................................................................................... 17 Allowing users to activate multiple devices with different activation types....................................................18 Manually expire an activation password............................................................................................................19 Set an activation password and send an activation email message...............................................................19 Send an activation email to multiple users....................................................................................................... 20 Allow users to set activation passwords in BlackBerry UEM Self-Service.......................................................20 Supporting Android Enterprise activations...................................................... 22 Support Android Enterprise activations using managed Google Play accounts............................................. 23 Support Android Enterprise activations with a G Suite domain....................................................................... 23 Support Android Enterprise activations with a Google Cloud domain.............................................................23 Support Android Enterprise devices without access to Google Play...............................................................24 Enable a unified BlackBerry Hub........................................................................................................................ 26 Supporting Windows 10 activations................................................................ 28 Supporting Apple User Enrollment for iOS and iPadOS devices....................... 29 Supporting Samsung Knox DualDAR............................................................... 30 Enable user notification when a device has been activated............................. 32 | | iii Creating activation profiles............................................................................. 33 Create an activation profile................................................................................................................................. 33 Activation step-by-step for users....................................................................35 Activating Android devices..................................................................................................................................35 Activate an Android Enterprise device with the Work and personal - user privacy activation type.....35 Activate an Android Enterprise device when BlackBerry UEM is connected to a Google domain......36 Activate an Android Enterprise device using a managed Google Play account...................................37 Activate an Android Enterprise device without a Google Play account................................................38 Activate an Android device with the MDM controls activation type..................................................... 40 Activating iOS devices......................................................................................................................................... 41 Activate an iOS version 12.2 or later device with the MDM controls activation type...........................41 Activate an iOS device earlier than 12.2 with the MDM controls activation type.................................42 Activate an iOS or iPad OS device with Apple User Enrollment............................................................42 Activate a macOS device.....................................................................................................................................43 Activate an Apple TV device............................................................................................................................... 44 Activate a Windows 10 tablet or computer....................................................................................................... 44 Activate a Windows 10 Mobile device............................................................................................................... 45 Activate a BlackBerry 10 device......................................................................................................................... 46 Activate multiple devices using zero-touch enrollment for Android Enterprise devices....................................................................................... 48 Activate multiple devices using Knox Mobile Enrollment.................................49 Restricting unsupervised iOS devices ............................................................ 50 Import or export a list of approved device IDs.................................................51 Activating iOS devices that are enrolled in DEP...............................................52 Steps to activate devices that are enrolled in DEP........................................................................................... 52 Register iOS devices in DEP and assign them to the BlackBerry UEM server.................................................53 Assign an enrollment configuration to iOS devices.......................................................................................... 53 Add an enrollment configuration........................................................................................................................ 54 Remove an enrollment configuration that is assigned to iOS devices............................................................ 55 Delete an enrollment configuration.................................................................................................................... 55 Change the settings for an enrollment configuration....................................................................................... 56 View the settings for an enrollment configuration that is assigned to a device.............................................56 Assign an activation profile to iOS devices....................................................................................................... 56 Remove an activation profile that is assigned to iOS devices......................................................................... 57 Assign a user to an iOS device...........................................................................................................................57 Unassign a user from an iOS device..................................................................................................................57 View the owner of an activated device..............................................................................................................57 | | iv Activating iOS devices using Apple Configurator 2......................................... 58 Steps to activate devices using Apple Configurator 2......................................................................................58 Add BlackBerry UEM server information to Apple Configurator 2................................................................... 58 Prepare iOS devices using Apple Configurator 2.............................................................................................. 59 Activating BlackBerry 10 devices using the BlackBerry Wired Activation Tool............................................................................................................. 60 Install the BlackBerry Wired Activation Tool......................................................................................................60 Configure the BlackBerry Wired Activation Tool and log in to a BlackBerry UEM instance............................60 Activate BlackBerry 10 devices using the BlackBerry Wired Activation Tool.................................................. 61 Tips for troubleshooting device activation...................................................... 62 Device activation can't be completed because the server is out of licenses. For assistance, contact your administrator..................................................................................................................................................
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