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BlackBerry UEM Securing network connections Administration 12.12 2020-03-23Z | | 2 Contents Managing Wi-Fi, VPN, BlackBerry Secure Connect Plus, and other work connections................................................................................................... 5 Managing work connections using profiles....................................................... 6 Best practice: Creating work connection profiles.............................................. 7 Setting up work Wi-Fi networks for devices...................................................... 8 Create a Wi-Fi profile............................................................................................................................................. 8 Wi-Fi profile settings.............................................................................................................................................. 8 Common: Wi-Fi profile settings................................................................................................................. 9 iOS and macOS: Wi-Fi profile settings...................................................................................................... 9 Android: Wi-Fi profile settings................................................................................................................. 14 Windows: Wi-Fi profile settings............................................................................................................... 18 BlackBerry 10: Wi-Fi profile settings....................................................................................................... 23 Setting up work VPNs for devices...................................................................29 Create a VPN profile............................................................................................................................................ 29 VPN profile settings.............................................................................................................................................30 iOS and macOS: VPN profile settings.....................................................................................................30 Android: VPN profile settings.................................................................................................................. 39 Windows 10: VPN profile settings ......................................................................................................... 44 BlackBerry 10: VPN profile settings........................................................................................................ 50 Enabling per-app VPN..........................................................................................................................................64 How BlackBerry UEM chooses which per-app VPN settings to assign to iOS devices........................64 Setting up proxy profiles for devices.............................................................. 65 Create a proxy profile.......................................................................................................................................... 66 Using BlackBerry Secure Connect Plus for connections to work resources.... 68 Steps to enable BlackBerry Secure Connect Plus.............................................................................................68 Server and device requirements for BlackBerry Secure Connect Plus............................................................ 69 Installing additional BlackBerry Secure Connect Plus components in an on-premises environment............ 70 Installing or upgrading the BlackBerry Secure Connect Plus component in a cloud environment.................71 Enable BlackBerry Secure Connect Plus............................................................................................................ 71 Enterprise connectivity profile settings...................................................................................................72 Specify the DNS settings for the BlackBerry Connectivity app........................................................................ 75 Optimize secure tunnel connections for Android devices that use BlackBerry Dynamics apps.....................76 Direct BlackBerry 10 work space traffic through BlackBerry Secure Connect Plus when a Wi-Fi network is available.......................................................................................................................................................76 | | iii Troubleshooting BlackBerry Secure Connect Plus............................................................................................76 The BlackBerry Secure Connect Plus Adapter goes into an “Unidentified network” state and stops working................................................................................................................................................. 77 BlackBerry Secure Connect Plus does not start.................................................................................... 77 BlackBerry Secure Connect Plus stops working after a BlackBerry UEM installation or upgrade......78 View the log files for BlackBerry Secure Connect Plus......................................................................... 78 Using enterprise connectivity for BlackBerry 10 devices................................. 80 Managing enterprise connectivity for BlackBerry 10 devices...........................................................................80 Using BlackBerry 2FA for secure connections to critical resources................. 81 Setting up single sign-on authentication for devices.......................................82 Prerequisites: Using Kerberos authentication for devices................................................................................82 Certificate-based authentication for iOS devices.............................................................................................. 83 Create a single sign-on profile............................................................................................................................83 Create a single sign-on extension profile...........................................................................................................84 Managing email and web domains for iOS devices..........................................86 Create a managed domains profile....................................................................................................................86 Controlling network usage for apps on iOS devices........................................ 87 Create a network usage profile...........................................................................................................................87 Filtering web content on iOS devices.............................................................. 88 Create a web content filter profile......................................................................................................................88 Configuring AirPrint and AirPlay profiles for iOS devices................................ 90 Create an AirPrint profile.....................................................................................................................................90 Create an AirPlay profile......................................................................................................................................91 Configuring Access Point Names for Android devices.....................................92 Create an Access Point Name profile................................................................................................................92 Legal notice.................................................................................................... 93 | | iv Managing Wi-Fi, VPN, BlackBerry Secure Connect Plus, and other work connections You can use profiles to set up and manage work connections for devices in your organization. Work connections define how devices connect to work resources in your organization's environment, such as mail servers, proxy servers, Wi-Fi networks, and VPNs. You can specify settings for iOS, macOS, Android, Windows, and BlackBerry 10 devices in the same profile and then assign the profile to user accounts, user groups, or device groups. | Managing Wi-Fi, VPN, BlackBerry Secure Connect Plus, and other work connections | 5 Managing work connections using profiles You can configure how devices connect to work resources using the following profiles available in the Policies and Profiles library: Profile Description Wi-Fi A Wi-Fi profile specifies how devices connect to a work Wi-Fi network. VPN A VPN profile specifies how devices connect to a work VPN. Proxy A proxy profile specifies how devices use a proxy server to access web services on the Internet or a work network. Enterprise connectivity The enterprise connectivity profile specifies how devices can connect to your organization’s resources using enterprise connectivity and BlackBerry Secure Connect Plus. iOS, Android Enterprise, Samsung Knox Workspace, and BlackBerry 10 devices can use BlackBerry Secure Connect Plus for secure connections to work resources behind the firewall. BlackBerry 2FA A BlackBerry 2FA profile enables two-factor authentication for users and specifies the configuration of the preauthentication and self-rescue features. Single sign-on A single sign-on profile specifies how devices authenticate with secure domains automatically after users type their username and password for the first time. BlackBerry
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