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Billion-dollar idea for Apple 14 | Dell plus Perot 18 | Oracle eyes SaaS 20 Full disk encryption evolves 47 | Dr. Dobb’s: Programmer productivity 51 THE BUSINESS VALUE OF TECHNOLOGY SEPT. 28, 2009 Windows 7 is the destination. So how will you get there? p.26 WINEVITABLE informationweek.com [PLUS] GOVERNMENT CIO 50 Our first-ever analysis of top federal, state, and local execs p.35 A United Business Media Publication® CAN $5.95, US $4.95 Copyright 2009 United Business Media LLC. Important Note: This PDF is provided solely as a reader service. It is not intended for reproduction or public distribution. For article reprints, e-prints and permissions please contact: Wright’s Reprints, 1-877-652-5295 / [email protected] COTHE BUSINESS VALUENTENTS OF TECHNOLOGY Sept.28, 2009 Issue 1,242 [QUICKTAKES] 18 Dell’s $3.9 Billion Gamble Its deal to acquire Perot Systems will have to get through thorny integration issues 20 Serious About SaaS Oracle may offer its software using a software-as-a-service model aimed at midsize businesses Microsoft Vs.‘Malvertisers’ 26 It files five civil lawsuits against COVER STORY suspected fraudsters Winevitable 22 Clouds Open Up Deciding to skip Vista was Cloud computing vendors rally easy. Now CIOs need to start behind open source API project planning a strategy for its successor, Windows 7. 4G Big Bang Verizon Wireless will try to light up its 4G network all at once next year, not market by market 24 Gold In The Clouds Vendors smell opportunity in federal cloud computing New Look For USA.gov GSA plans to upgrade site and boost search abilities on 18 selected federal sites 20 informationweek.com Sept.28, 2009 5 [CONTENTS] 8 Links Research And Connect Reports from InformationWeek Analytics, events, videos, and more 14 Global CIO By Bob Evans 35 Government CIO 50 What we need is the iCloud—an Our first-ever analysis of top enterprise mobility platform that technology executives in federal, state, would leverage Apple’s strengths and local government—and how 16 CIO Profiles they’re embracing new expectations Tech’s Appeal William Shatner helped Chiquita’s CIO on the road to a tech career Dr. Dobb’s Report 47 Tech Strategy Programmer Productivity Full Disk Encryption Evolves Application life-cycle Opal standard paves the way for management tools keep self-encrypting hard drives developers focused 58 Practical Analysis By Art Wittmann Forget one size fits all—we need 51 sector-specific clouds 60 Down To Business By Rob Preston There are no federally orchestrated Contacts & Feedback “solutions” for businesses’ problems—in tech, or journalism 10 Editorial Contacts 10 Advertiser Index 12 Feedback upcoming events: Windows 7 Virtual Event Attend this online event to get more insights into Windows 7 from Microsoft, testers, and peers. Find out more: techweb.com/win7-virtual Wednesday, Sept. 30 6 Sept.28, 2009 informationweek.com Links Resources to Research, Connect, Comment TECH []InformationWeek Analytics Take a deep dive with these reports INNOVATION The Public Cloud How do you pursue IT innova- tion in the face of the current We gathered data on prices, services, contracts, plat- forms supported, and more to help you get started or economy? Our 2009 Informa- expand your use of public cloud services. tionWeek 500 companies stand informationweek.com/alert/iascloud out for keeping the pressure on for new ideas that drive Next-Gen BI Is Here business results. Here’s how Predictive analytics, real-time monitoring, they’re leveraging technology and the speed of in-memory technology for innovation this year: are changing the value proposition of busi- ness intelligence. Here’s a look at the many 60% Are increasing business new BI features and capabilities available. process efficiencies informationweek.com/alert/newbi 47% Are lowering IT or E-Health: One Step Closer business costs With a key requirements-setting exercise done, policy makers, vendors, and healthcare providers prepare to 37% Are introducing new embrace electronic healthcare systems in a bigger way. IT-led products or services for informationweek.com/alert/hcstimulus customers Government IT Priorities In A Changing World Find out more in our report, free for a limited time: Federal agencies are under the gun to meet challenges informationweek.com/500/09/analytic.htm in tons of initiatives. Our poll shows what they’re doing. governmentpriorities.informationweek.com []More InformationWeek 10 Steps To Effective Data Classification Expert Advice It sounds simple enough: Define categories to protect information according to how devastating its loss would InformationWeek Analytics arms business technology deci- be to the organization. But it’s easier said than done. sion makers with tools to make smart IT choices using a informationweek.com/1242/backup unique combination of research and best practices. analytics.informationweek.com Why Automation Is Good For IT Untethering staff from manual chores doesn’t just re- BI And Healthcare duce the chance of errors. CIOs can also maximize virtu- Initiatives such as nationwide, alization and deliver more reliable business services. integrated e-medical record sys- informationweek.com/1242/datacenter tems won’t happen until we get beyond closed architectures. BI is a solid place to start. Privileged Identities: informationweek.com/1238/healthcarebi Watch Fresh way of thinking It Now about security Underground Security [ Attend this free Webinar focused on privacy and anonymity. Fritz Nelson exam- The presentation will highlight darknets—undergrounds ines the concept of where people anonymously and securely communicate and privileged identities share files. It happens Sept 30. Find out more: and how accounts, people, and pass- informationweek.com/1242/blackhat words must be man- s aged efficiently. Let The News Find You e g a m informationweek.com/ i Get the news topics you follow delivered to your in-box. r e t i video/privileged p informationweek.com/getalerts u J 8 Sept.28, 2009 informationweek.com Print, Online, Newsletters, Events, Research John Siefert Senior VP and Publisher,InformationWeek Business Technology ADVISORY BOARD Randall Mott Sr.Executive VP and Network,[email protected] 949-223-3642 Dave Bent Senior VP and CIO, CIO, Hewlett-Packard Bob Evans Senior VP and Global CIO Dir., [email protected] 412-661-3091 United Stationers Jeffrey Neville CIO, Eastern Rob Preston VP and Editor In Chief, [email protected] 516-562-5692 Robert Carter Executive VP and Mountain Sports CIO, FedEx John Foley Editor, [email protected] 516-562-7189 Denis O’Leary Former Executive VP, Michael Cuddy VP and CIO, Chase.com Chris Murphy Editor, [email protected] 414-906-5331 Toromont Industries Art Wittmann Editor, [email protected] 408-416-3227 C.K. Prahalad Professor of Business Laurie Douglas Senior CIO, Publix Administration,University of Michigan Tom Smith VP, Web Analytics, [email protected] 716-633-0822 Super Markets Alexander Wolfe Editor In Chief, InformationWeek.com, Dan Drawbaugh CIO, University of Mykolas Rambus Head of Technol- [email protected] 516-562-7821 Pittsburgh Medical Center ogy and Special Projects,Forbes Media Stacey Peterson Executive Editor, Quality, [email protected] Kent Kushar VP and CIO, M.R. Rangaswami Founder, 516-562-5933 E.&J.Gallo Winery Sand Hill Group Lorna Garey Executive Editor,Analytics, [email protected] 978-694-1681 Carolyn Lawson CIO, California Stephanie Stahl Executive Editor, [email protected] 703-266-6030 Public Utilities Commission David Smoley CIO, Flextronics Fritz Nelson Executive Editor,[email protected] 949-223-3608 Jason Maynard Senior Analyst, Ralph J. 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