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Middle East & Africa Summit The 2nd annual Middle East & Africa Summit The only event dedicated to cards and payments in the region 4-5 November 2O19 | Shangri-La, Dubai, UAE www.commercialpaymentsinternational.com/mea The only event dedicated to cards and payments in the region CPI’s 2nd Annual Middle East & Africa Summit brings together senior financial services and payments technology experts from around the region. The summit is an invitation-only event for 1OO senior leaders across 14 countries to discuss the advancement and adoption of commercial cards and payments.. Last year’s event included: Abu Dhabi Islamic Bank • ADIB • AfricaPay • American Express • AMEX Middle East • Bahrain Islamic Bank • BNI Madagascar • BNP Paribas • BotswanaPost • C3-Edenred • Chalhoub Group • Citi • Citibank • Commercial Bank of Dubai • Diners Club International • Discover • Emirates Digital wallet • Emirates NBD • FAB • First Abu Dhabi Bank • Fraedom • Fraedom (Visa) • Global Growth Markets • Guaranty Trust Bank (Ghana) Limited • Gulf International Bank • HSBC • I&M Bank Rwanda Plc • Key Strategy • MAF Finance • Majid Al Futtaim Finance LLC • Mashreq bank • Mastercard • MauBank • Narrativa • National Bank of Bahrain Knowledge Resources Center • Network International • Noor Bank • PayMate • PayTech • People’s Own Savings Bank • RAK BANK • Redington Group • RnR Services • SABB HSBC • Sama Capital • Stanbic Bank Zambia • Standard Bank • Standard Chartered Bank • State Bank of Mauritius • Swipezoom • Tetra Pak Group • TravelIT • UATP • Virtuzone • Visa • Weatherford Drilling International • Western Union • Zenith Bank Ghana Audience breakdown 57% Issuers 12% Networks Countries included: 2O% Solutions / technology providers • Bahrain • Botswana 11% End users and other • Ghana • India • Madagascar • Mauritius • Rwanda • Saudi Arabia • South Africa • UAE • UK • US • Zambia • Zimbabwe 2 Meet our advisory board Ajay Adiseshann Kailash Nair Founder & CEO, PayMate Head of Commercial Cards, MENAT, HSBC Amer Qavi Rakesh Khanna CEO, Swipezoom VP, Head of Business Solutions for CEMEA, Visa Arda Yağcıoğlu Corporate & Commercial Cards Payment Solutions Raman Arora Senior Manager, Abu Dhabi Commercial Bank Head Commercial Card Product, AVP, Emirates NBD Feroz Khan Director, Corporate Cards Solutions & Retail Cards Virginia Reinecke Acquisitions, Majid Al Futtaim Finance VP, Commercial Product Lead, Mastercard Mark Turner Gouranga (GD) Dhanagare Chief Commercial Officer & VP, VP, Commercial Cards Head, MENAPT, Citi Global Commercial Card, American Express 3 Workshop: An introduction to commercial cards Monday, 4 November 2O19 This three-hour classroom-style 8:3Oam 1O:3Oam workshop is an introduction to Check-in and breakfast for workshop Build, buy, partner: maximizing attendees emerging technologies launching commercial cards, One of the most important tailored for banks looking to issue 9:3Oam considerations in launching any product a commercial card product, Welcome and introductions is evaluating resources and issuers that offer a consumer Workshop leader: Andre Hattingh, determining what can be built from the card and might be new to the Managing Partner & Regional Director ground up, and assessing where a commercial segment, or EMEA, PayTech Consulting technology provider can come in to fill evaluating the decision. This gaps. It’s no different with commercial 9:45am ‘fundamentals’ portion of the cards, and today’s providers are solving How commercial cards fulfills what have been existing barriers to event is appropriate for banks of corporate needs adoption, including card acceptance, all sizes, but best for regional and Obtain insights about corporate and providing better efficiencies and data/ local banks looking to expand business customers, and how they can ERP integrations and reconciliation cash management and treasury extract value from commercial cards services. Hear how providers can be services, many of whom already and payments. You’ll hear about the better partners to providing your stakeholders and their roles in the corporate clients with commercial card have strong relationships with solutions. their locally-based clients. purchase-to-pay (P2P) process; including common pain points; pros 11:15am and cons of different payment Delegates for this workshop Networking break methods (non-card options and register separately, but there is commercial cards); and how and where 11:45am no additional fee to attend. commercial card products fit, including Commercial cards case study Delegates will learn about the the benefits for your customers along provider partners that can help with barriers to adoption. Hear first-hand from banks that have launched a card product, the process issue a robust commercial card Learn the basics about how used to evaluate the decision, and how commercial cards fits into a financial product, and the emerging they made the business case. Hear how institution’s cash management and technologies making market- they evaluated third-party providers transaction services function, which lay and the challenges they overcame. entry easier and more affordable. at the heart of the commercial card Delegates for this workshop will value proposition. Arda Yagcioglu, Corporate & hear first-hand how banks have Commercial Cards Payment Product Issuers that are operating their Manager, Abu Dhabi Commercial Bank been able to fortify relationships commercial card program from their with existing customers by consumer division will understand how 12:15pm to better maximize the full spectrum of offering a valuable working Lunch capital solution, while creating an commercial card value as a working Sponsored by: additional revenue stream for capital solution for their corporate and business customers, and their institutions. understanding the key use cases from T&E to B2B. Please note – This complimentary workshop requires a separate registration. 4 Agenda | Day 1 Monday, 4 November 2O19 12:15pm Registration, check-in and welcome lunch for all 3:3Opm Moderated roundtable discussions attendees Delegates will participate in two 3O-minute sessions. Sponsored by: Attendees will have an opportunity to exchange insights, ideas and best practices with peers in commercial payments during moderated roundtable discussions. • T&E: new developments that can grow the 1:3Opm Welcome and introduction business Melissa Sefic, SVP & Head, David Jimenez, Chief Commercial Officer, UATP Commercial Payments International Nicki Bisgaard, Group Head, PayTech Group • Payments convergence - cards as part of an overall payments strategy 1:45pm The commercial payments opportunity in the region Kripa Hadani, Commercial Payments Solutions, Though commercial card use in Middle East and Africa is UAE, Mastercard not as widespread as it is in the UK, Europe, and North America, the instances where it has developed • Working capital solutions demonstrates the great potential of commercial card Inna Jovic, Associate Director - Commercial adoption. And the environment is just right, given Payment Solutions, Mastercard innovations in payment technologies, a growing enthusiasm for digital transactions, and public sector • Virtual card applications and use cases initiatives to support cashless advancements. What can Clyde Rosanowski, Head of Large & Middle Market, the industry do to better engage and educate key Business Solutions, CEMEA Region, Visa constituencies? And what can it do to better communicate its value? What commercial cards • Understanding small business pain points innovations will be the key to expanding acceptance? Aloysius Dias, Senior Director, SME for CEMEA Mark Turner, Chief Commercial Officer & VP, Region, Visa Global Commercial Card, American Express • The keys to expanding card acceptance 2:15pm Driving acceptance - the key to commercial card Amer Qavi, CEO, SwipeZoom success • Mobile payments: where commercial cards fit Acceptance remains a crucial success factor for commercial card growth, especially among hotel chains, Nick Reid, Commercial Manager, Conferma government institutions, and large merchants. What will 4:3Opm Roundtable roundup it take to grow acceptance across these categories? Will commercial cards be the solution that the public sector Moderators from each roundtable topic will share key look to, or will the focus be on closed loop instead? takeaways that emerged from their discussions with the Surcharging and fees play a role, as well as how regional entire group. governments view commercial cards. Hear how various 4:45pm Welcome reception constituencies in the payments value stream are working to drive acceptance. Rawan Alkhatib, Acceptance Products Manager, Mastercard Gouranga Dhanagare, SVP, Commercial Cards Head, MENAPT, Citi Amer Qavi, CEO, SwipeZoom 3:OOpm Networking refreshment break Sponsored by: 5 Agenda | Day 2 Tuesday, 5 November 2O19 8:OOam Breakfast and check-in 11:OOam Networking refreshment break Breakfast sponsored by: Sponsored by: 9:OOam Welcome and recap of Day 1 11:3Oam Fintech Showcase Melissa Sefic, SVP & Head, Commercial Payments International Four fintechs with new solutions in the commercial Nicki Bisgaard, Group Head, PayTech Group payments space present in this quick-fire format, presenting how their digital solutions are solving 9:15am The corporate perspective: problems. how cards provide client value Kelly Cleeton, Director, Global Business Development, Instead of focusing on what the cost is to corporates; the Conferma focus should be on what the industry can deliver in Minella D’Souza, Customer Relationship Manager, terms of
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