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Employees' Prosocial Reactions to Observed Abusive Supervision

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Employees' Prosocial Reactions to Observed Abusive Supervision University of Central Florida STARS Electronic Theses and Dissertations, 2004-2019 2012 Stand up and Speak up: Employees' Prosocial Reactions to Observed Abusive Supervision Manuela Priesemuth University of Central Florida Part of the Business Administration, Management, and Operations Commons Find similar works at: https://stars.library.ucf.edu/etd University of Central Florida Libraries http://library.ucf.edu This Doctoral Dissertation (Open Access) is brought to you for free and open access by STARS. It has been accepted for inclusion in Electronic Theses and Dissertations, 2004-2019 by an authorized administrator of STARS. For more information, please contact [email protected]. STARS Citation Priesemuth, Manuela, "Stand up and Speak up: Employees' Prosocial Reactions to Observed Abusive Supervision" (2012). Electronic Theses and Dissertations, 2004-2019. 4683. https://stars.library.ucf.edu/etd/4683 STAND UP AND SPEAK UP: EMPLOYEES’ PROSOCIAL REACTIONS TO OBSERVED ABUSIVE SUPERVISION by MANUELA PRIESEMUTH B.S., College of Saint Mary, 2005 M.B.A., Creighton University, 2007 A dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy in the Department of Management in the College of Business Administration at the University of Central Florida Orlando, Florida Spring Term 2012 Major Professor: Marshall Schminke ©2012 Manuela Priesemuth ii ABSTRACT This dissertation examines what happens when employees witness supervisory abuse in the workplace. In particular, it explores whether—and when—employees will respond to witnessing supervisory abuse of a coworker by engaging in prosocial actions aimed at benefitting the target of abuse. In doing so, it extends work on abusive supervision. Traditionally, abusive supervision research has focused on the impact of abuse on the victim him/herself. However, this work explores the impact of abusive supervision on third party observers. In addition, because abusive supervision represents a form of organizational injustice, this dissertation extends both work on abusive supervision and third party reactions to injustice by considering the positive, prosocial reactions abuse might trigger in employees. iii ACKNOWLEDGMENTS First, I would like to thank my dissertation chair, Marshall Schminke, for his time, effort, guidance, and patience throughout the process of completing not only the dissertation but the Ph.D. program as a whole. Furthermore, I would like to thank my committee members Maureen Ambrose, Robert Folger, and Gary Latham for their advice and directions with this and many other projects. I would also like to express the same gratitude to Robert Moorman who has provided me with insights and advice for the profession from the very beginning. My appreciation also goes to all of my classmates in the Ph.D. program. Specifically, I would like to acknowledge my cohort member Alex Vestal for his friendship and overwhelming support while being in the Ph.D. program together. I would like to give a special thanks to my family and friends, who supported me, and more importantly cheered me on over the last years to never give up on my dream of pursuing a Ph.D. In particular, I would like to mention Gail and Mike Yanney for their dedication and contributions to my success and career throughout the years. Finally, the most special “thank you” goes to Laurent Payan for his endless love and support and all the sacrifices he made. Without him and all of the people mentioned, it would have been impossible to reach my goal. iv TABLE OF CONTENTS INTRODUCTION .......................................................................................................................... 1 UNDERSTANDING ABUSIVE SUPERVISION: A REVIEW ................................................... 4 Distinguishing Abusive Supervision From Other Similar Constructs ........................................ 4 Petty Tyranny .......................................................................................................................... 4 Workplace Aggression and Violence ...................................................................................... 5 Workplace Bullying ................................................................................................................. 6 Supervisor Undermining.......................................................................................................... 7 Interactional Justice ................................................................................................................. 8 Excessive Use of Power and Control .................................................................................... 10 A Review of Abusive Supervision ............................................................................................ 12 Theoretical Foundations of Abusive Supervision ................................................................. 12 Antecedents of Abusive Supervision ..................................................................................... 15 Consequences of Abusive Supervision .................................................................................. 18 Recent Trends in the Literature ............................................................................................. 22 THEORY DEVELOPMENT ........................................................................................................ 27 Observed Abuse and Third Party Reactions to Injustice........................................................... 27 THE MODERATING EFFECTS OF INDIVIDUAL, RELATIONAL, AND ORGANIZATIONAL CHARACTERISTICS ............................................................................. 33 Individual Characteristics .......................................................................................................... 33 Relational Characteristics .......................................................................................................... 36 Organizational Characteristics .................................................................................................. 39 Justice Climate ....................................................................................................................... 39 v Organizational vs. Psychological Climate ............................................................................. 40 Overall Justice ....................................................................................................................... 41 METHOD ..................................................................................................................................... 44 Study 1....................................................................................................................................... 44 Sample and Procedure ........................................................................................................... 44 Measures ................................................................................................................................ 46 Results ................................................................................................................................... 48 Discussion .............................................................................................................................. 51 Study 2....................................................................................................................................... 54 Sample and Procedure ........................................................................................................... 54 Measures ................................................................................................................................ 56 Results ................................................................................................................................... 58 Discussion .............................................................................................................................. 59 Study 3....................................................................................................................................... 63 Sample and Procedure ........................................................................................................... 63 Measures ................................................................................................................................ 64 Results ................................................................................................................................... 66 Discussion .............................................................................................................................. 68 GENERAL DISCUSSION ........................................................................................................... 71 Limitations ................................................................................................................................ 75 Future Research ......................................................................................................................... 77 Practical Implications ................................................................................................................ 79 CONCLUSION ............................................................................................................................. 81 vi APPENDIX A: TABLES .............................................................................................................
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