Central Activities Zone Shopping Area 16: Jermyn Street

Shopping Area Health Check Survey

August 2002

£50

INTRODUCTION

Purpose of the Study i) The Government advises local authorities to base their development plans and policies on assessments of their retail centres, as set out in guidance contained within Planning Policy Guidance Note 6 (PPG6 revised) June 1996. Local authorities are advised to monitor the health of their shopping centres and to regularly collect information on key indicators. Westminster carried out health checks in 1997. A list of indicators is set out in Figure 1 (PPG6, paragraph 2.7). ii) The is in the process of reviewing the Westminster Unitary Development Plan Adopted 1997 (UDP). As part of this review, the Council has commissioned a study of retail centres in Westminster that includes the production of new, or updates of previous, health check surveys of shopping areas in the City. This report sets out the findings of a health check survey of Jermyn Street.

Health Checks in Westminster iii) The City of Westminster is divided into two zones in terms of retail policy, the Central Activities Zone (CAZ) and CAZ Frontages; and areas outside the CAZ. The CAZ contains the two international centres in ; the West End and Knightsbridge; other shopping areas such as Victoria Street, as well as numerous small parades and individual shops. Outside the CAZ there are 7 District Centres and 39 Local Centres designated in the Revised (Second) Deposit UDP. For the purposes of this study the CAZ has been divided into 17 shopping areas (4 primary areas1 and 13 other areas in the CAZ). Each of these 17 shopping areas have been subject to an individual health check. Two CAZ Frontages, Edgware Road and have also been subject to health checks. All the 7 District and 39 Local Centres have been the subject of health checks in 2002. iv) In 1997, 46 health checks of centres were undertaken throughout Westminster. In 2000, 4 of these health check surveys were updated and 2 health checks for new centres were also undertaken. This 2002 study updates previous health check surveys carried out in 1997 and provides health checks for 17 centres not previously surveyed.

Methodology v) The Council has considered the indicators of vitality and viability recommended in PPG6. It is evident that a large number of shopping areas in Westminster do not function as town centres in the way suggested by PPG6. For example, accessibility by public transport is considered to be excellent for all the larger shopping areas, and Local Centres are accessible for people to walk to. Few customers need to drive to

1 The 4 primary areas consist of the 4 designated Primary Frontages; , , , and Knightsbridge/Brompton Road, plus adjacent streets or street blocks in retail use. 1 centres in Westminster, and the availability of car parking is not an important issue. The night-time activity in many areas in Westminster is also much greater than an average shopping centre. The indicators recommended in PPG6 have therefore been adapted for the Westminster situation. The information collated and analysed in the health checks surveys in Westminster is described below.

Total floorspace vi) The total retail floorspace (source: GIS mapping of landuse surveys undertaken in 2002 and/or Experian Goad data 2001) in each centre has been analysed and broken down into use classes/key categories e.g. A1, A2, A3, SG and vacant shop units. The 4 primary shopping areas’ floorspace figures include floorspace at basement, ground and upper floors. In all other centres only ground floor floorspace has been calculated. The only other exception being Queensway/Westbourne Grove District Centre, which includes retail floorspace in the upper floors of . The floorspace figures exclude B1 office and residential space. The definitions of A1 comparison and A1 convenience are set out in Appendix 1.

Diversity of uses vii) The diversity of use in each centre has been analysed, based on the categories used by the Greater London Authority. An analysis of the total number of retail shops or properties in service (A2 and A3) or other uses, such as hotels, health facilities has been undertaken, based on street surveys undertaken in May 2002 for District and Local Centres, and on Experian Goad plans undertaken in September 2001 for the shopping areas in the CAZ. This section also contains a comparison with land use data from the 1997 (and 2000) health checks. The amount of floorspace in different retail uses (source: GIS mapping of land use surveys undertaken in 2002 and/or Experian Goad data 2001) has also been analysed. viii) Comparison retail uses have been broken down further for more detailed analysis, i.e., department/principal stores (including variety stores); international retailers; national retailers, specialist independents, and independents. The different types of A3 uses and the number of A1 café type uses has also been recorded. ix) The number of uses relates only to ground floor units, except in the four primary shopping areas, where multi-let properties on basement, ground and upper floors have been recorded as separate uses; and Queensway/Westbourne Grove District Centre which includes retail uses on the upper floors of Whiteleys.

Range of A1 Uses x) The number of national non-food retail multiples present in a centre has been identified, based on the Retail Directory of the UK 2002 (Hemming Information Services), which lists national retail multiples. The analysis of diversity of comparison uses also includes an assessment of international retailers. Therefore, where appropriate, we have highlighted the presence of any international retailers in a centre. For example, Gianni Versace’s flagship store in Old Bond Street is one of a number of such stores that the company operates internationally and is a major attraction in its own right. In this section the types and quality of shops are assessed.

2 Proportion of vacant street level property xi) The information is based on data collated from street surveys (May 2002) outside the CAZ and provided by Experian GOAD within the CAZ. Vacancy rates are compared with other centres in Westminster, as well as the Westminster average.

Zone A Retail Rents xii) Zone A rental information for ground floor A1, A2 and A3 premises in 2002 has been collected, where available, by retail letting agents, Chesterton, and compared with data collected for the 1997 health checks.

Pedestrian flow xiii) Pedestrian Market Research Services Ltd. (PMRS) were commissioned to undertake pedestrian flow count surveys in CAZ areas, CAZ Frontages and District Centres. With the exception of Strutton Ground, Harrow Road East and Harrow Road/Bourne Terrace, no pedestrian counts were taken for Local Centres. xiv) The standard methodology used by PMRS to estimate total weekly flows comprises surveys on a Friday and Saturday. The results are then grossed up by a factor of 2.353 to allow for the days that were not enumerated (Monday-Thursday2). The use of a standard methodology has enabled comparison over time, as well as with other centres.

State of centre’s attractions and environmental quality xv) Attitudinal tables reflecting the attractions and amenity of each centre have been completed, based on the findings of on-street surveys by field-workers visiting each centre. In the 1997 health checks, the attractions scores were weighted to reflect the type of centre i.e. CAZ, District Centres and Local Centres. No weighting was used in the 2002 surveys and therefore the assessments are not directly comparable. Night- time amenity surveys were also undertaken for areas in CAZ, CAZ frontages and District Centres. These were taken between the hour of 11 pm to 12 midnight. It should be noted that these surveys represent a snapshot of the situation at the time of the site visit. Night-time amenity surveys were not undertaken in 1997. The 2002 health checks rate centres against the average for all centres.

Relative performance of centre xvi) Graphs compare the individual centre in terms of a number of variables, with the mean for each of those variables for CAZ/non-CAZ where relevant, and similar centres in London based on GLA data. A number of key factors were used, including a mix of quantitative and attitudinal measures:

• retail attractions (total retail floorspace, comparison floorspace, convenience floorspace, number of multiple shops, vacant floorspace, rents);

2 PMRS counts do not include Sundays. 3 • arts, culture and entertainment (number of cinema/theatre and A3 uses); and

• environmental quality (total attitudinal score). xvii) If data was not available for a particular variable in a centre, no figure is shown on the bar chart. Hence, the absence of a bar does not mean that the percentage difference from the mean for that variable is zero, rather that no data was available. Zero variation of a variable from the group mean is indicated by a ‘0’ shown where a bar would otherwise appear. Vertical bars below the centre line on the charts are intended to show negative aspects of the town centre, and vice versa. xviii) Each centre has been compared to two means, first, for centres within Westminster - CAZ or non-CAZ as appropriate; second, against centre types devised by the GLA. Larger shopping areas in the CAZ are compared to the GLA average for Metropolitan Centres as this category most closely fits the character of these shopping areas. Smaller shopping areas in the CAZ are compared to the GLA average for Major Centres. District Centres are compared to the GLA’s District Centre average. The GLA do not have mean data for Local Centres so no comparison was possible.

Summary of land use assessment xix) A summary table of the attractions available in each centre is provided. Each health check concludes with a general overview of the health and vitality of the centre.

4 1.0 CAZ AREA 16: JERMYN STREET

Introduction

1.1 Jermyn Street is a well known shopping street, located just south of , within the West End International Centre. It is renowned for its tailoring and high class clothing retailers. Jermyn Street is a small linear shopping area extending approximately 400 metres east to west.

1.2 The area is within close proximity to The Royal Academy of Arts, underground station and St James’s Square, which help to attract visitors to the area. The area also encompasses shopping frontages in side streets, namely Bury Street, Duke Street St James and Duke of York Street.

1.3 Jermyn Street is closely associated with Piccadilly, with arcade links between the two areas. Its specialist function draws shoppers from a wide area.

Total Retail Floorspace

1.4 Total retail floorspace in Jermyn Street is broken down in Table 1. In total, Jermyn Street has 13,701 sq. m of retail floorspace, which is below the average of 27,706 sq. m for the 19 CAZ areas and Frontages in the City. Jermyn Street has a very high proportion of comparison floorspace and a comparable proportion of Class A2 floorspace compared with the CAZ Average. Conversely the area has a relatively low proportion of A1 convenience and Class A3 floorspace.

Table 1: Total Retail Floorspace

Use A1 - A1- A2 A3 SG Vacant TOTAL Conv Comp Floorspace Sq M 226 9,084 1,074 2,180 0 1,137 13,701 Percentage 1.6% 66.3%7.8% 15.9% 0.0% 8.3% 100% % CAZ Ave. 6.1% 54.9% 7.8% 23.1% 1.4% 6.7% 100%

Source: City of Westminster GIS System and Goad Plan Data September 2001

1.5 Jermyn Street is a mixed-use area that relies to a significant extent upon its reputation as an area offering tailors and high class clothing. The area is particularly attractive to visitors, tourists and workers. The area provides a very good selection of comparison shops, albeit aimed at a niché high value market. There are also a number of restaurants and bars serving visitors/tourists and workers.

5 Diversity of Use

1.6 The diversity of uses represented in the centre is summarised in Table 2.

Table 2: Diversity of Uses (2002)

Use Class Number Number % % of Units of Units of Units of Units 1997 2002 1997 2002 Class A1 62 73 69.7% 73.7% Retail Department/principle stores 0 1 0.0% 1.0% International retailers 1 12 1.1% 12.1% National retailers 9 13 10.1% 13.1% Specialist Independent 50 41 56.2% 41.4% Independent 0 4 0.0% 4.0% Convenience 2 2 2.2% 2.0% Class A2 1 3 1.1% 3.0% Class A3 15 15 16.9% 15.2% Restaurant/Café n/a 11 n/a 11.1% Pubs/Bars n/a 4 n/a 4.0% Takeaway n/a 0 n/a 0.0% Takeaway/Restaurant n/a 0 n/a 0.0% Sui Generis 0 0 0.0% 0.0% Vacant Units 8 6 9.0% 6.1% Arts/Culture 2 1 2.2% 1.0% Health uses 0 0 0.0% 0.0% Hotels 1 1 1.1% 1.0% TOTAL 89 99 100.0% 100.0%

Source: Land Use Survey May 2002

1.7 The overall number of units has increased from 89 to 99 units since 1997, due to changes to the area boundary. The area now includes several units in Appletree Yard and on Regent Street (notably the Lilywhites department store), and James Street. It is not possible to compare both sets of data. However, since 1997 one former A1 retail unit has changed to a betting office (Class A2 use). There have been two proposals for changes of use from Class A1 since 1997.

1.8 Figures 1 and 2 demonstrate that Jermyn Street has a high proportion of Class A1 comparison uses. The majority of the A1 retail uses are specialist, national and international traders. Most of the Class A3 uses are restaurant/cafés although there are several pub/bars. The area has no takeaways, but there are three A1 sandwich bar/coffee shops. The other A1 independent uses are hairdressers. The area has no leisure or health uses. There is one hotel on Jermyn Street and a cinema.

6 Figure 1 - Total Floorspace (13,701sq. M) A2 8% A3 16%

Vacant 8%

A1- Comp A1 - Conv 66% 2%

Figure 2 : Breakdown of Uses 2002 (99 units)

A2 A3 3% 15%

Vac 6% Arts 1% Hotels A1 1% 74%

Figure 3: Numbers of Units by Class 1997-2002

60 1997 50 2002

40

30 No. Units 20

10

0 Depart Int Nat Spec Ind Conv A2 A3 SG Vac Arts Health Hotels

7 Range of A1 Uses

1.9 Jermyn Street has a significant number of multiple retailers. The area has one department store and 13 A1 national traders. There are also 12 A1 international uses compared with an average of 8 units in all CAZ areas in the City, which is significant given the relatively small overall number of units. The high number of multiples and the significant proportion of comparison shops reflects Jermyn Street’s role as a high order specialist comparison shopping destination. The area has a strong specialist market with many upmarket art galleries and tailors. The department store is Lillywhites situated on Regent Street. International retailers are found on Bury Street and Jermyn Street, including Harvey and Gore jewellers, Crombie menswear and Pink tailors.

Proportion of Vacant Street Level Property

1.10 The unit vacancy rate in Jermyn Street is relatively low, below both the average vacancy rate for CAZ areas and the City average for all centres, as shown in Table 3. Since 1997 the vacancy rate has decreased by 2.9 percentage points. There are six vacant units, these are spread throughout the area.

Table 3: Level of Vacant Street Level Property

% Vacant % Vacant % CAZ % Westminster Units Units Ave. Vacant Ave. Vacant 1997 2002 2002 2001/2003 Jermyn Street 9.0% 6.1% 7.5% 8.2%

Zone A Retail Rents

1.11 Zone A retail rental levels for the area are shown in Table 4. The rental level of Jermyn Street appears to have fallen but care must be taken when considering these figures as these are established retail areas with limited recent rental evidence and no clear prime pitch. The prime Zone A rental level now achieved in Jermyn Street (up to £1,507) is below the average for all CAZ areas (£2,379).

Table 4: Zone A Retail Rents

Location 1997 Zone A Rent £ Sq M 2002 Zone A Rent £ Sq M Jermyn Street 1,937 1,292 – 1,507 Highest CAZ 4,304 5,113 Lowest CAZ 269 646 Highest in Westminster 4304 5113 Lowest in Westminster 161 161 Source: Chesterton 2002.

8 State of the Centre’s Attractions and Environmental Quality

1.12 The attitudinal assessment of the attractions and amenity of the area is summarised below. Jermyn Street’s attractions score has decreased since 1997, and the area’s overall score is now 46.2% compared with the 1997 score of 58%. The score for attractions in the area is now below the CAZ area average of 55.9%. Jermyn Street is ranked =15th out of the 19 CAZ areas in the City. Jermyn Street has a poor provision of independent retailers, food shopping, sport and leisure facilities and bank/building society provision. The area has an average provision of employment/office space. Jermyn Street’s main strengths are its good provision of multiple retailers, specialist shops, pubs, bars and restaurants.

Table 5: Attractions

ATTRACTIONS 1997 2002 Good=2 Average=1 Poor=0 Good=2 Average=1 Poor=0 Retail Provision

Prominence of multiple retailers X X Prominence of independent shops X X Availability of food shopping X X Prominence of specialist shops X X Quality of market (frequency, variety etc) ------Quality of retail environment X X Art/Culture Quality of restaurants X X (availability, number etc) Quality of pub/club/bars X X Range of cultural/ community events X X (theatre, concerts) Availability of sports and leisure facilities X X Service Provision Local services (information, library etc) X X Employment/ office space X X Bank/ building society provision X X Total 15/26 14/26

Percentage 58% 53.8% Rank N/A =15th

1.13 Jermyn Street’s daytime rating is 91.3% compared with the average for all CAZ areas of 80.1%, and is ranked =4th out of 19 CAZ areas in the City. The area’s rating is good in terms of street cleanliness, lack of litter, security and overall condition. The presence of refuse bags, special features, beggars and promotion/street events are all rated as average, reducing the overall rating.

1.14 The night-time amenity rating is 84.2%, lower than the daytime rating. However, Jermyn Street is ranked =2nd out of the 19 CAZ areas in the City for night-time amenity. The centre’s night-time rating is good in terms of general cleanliness, safety, security and identity. The area is rated average in terms of presence of refuse bags, special features, presence of beggars and promotion/street events.

9 Table 6: Daytime Amenity

AMENITY – DAYTIME 1997 2002 Good=2 Average=1 Poor=0 Good=2 Average=1 Poor=0 Overall environment of public areas in the centre General Cleanliness in Shopping Hours: X

Presence of litter N/A X

Presence of refuse bags on the street N/A X

Evidence of street fouling N/A X

Presence of glass/glasses/other debris incl. N/A X Food and food containers/wrapping Condition X X

Quality of buildings X X

Special features (pedestrianisation, X X Street furniture, etc) Impact of vacant sites X X

Security X

Evidence of Vandalism and Graffiti N/A X (incl. on street furniture) Security during shopping hours X X (availability, access, security etc) Ease of passage for pedestrians (incl. presence N/A X Of obstacles eg illegally parked vehicles) Evidence of drunkenness, anti-social N/A X Behaviour, rowdiness Presence of rough sleepers N/A X

Presence of beggars N/A X Presence of street drinkers N/A X

Evidence of touting (e.g. mini cabs, rickshaws, N/A X Prostitution, drug dealing etc.) Presence of illegal street traders N/A X e.g counterfeit goods, hot dogs, peanuts etc. Effectiveness of any deterrent measures X X (CCTV, police patrols, door security etc) Quality of street lighting X X

Safety perception in shopping hours X X

Identity of town centre

Features which identify the centre X X (eg flagship stores, buildings etc) Promotion/ Street events X X

‘Feel good’ factor of town centre X X

Total 10/26 42/46

Percentage 38% 91.3%

Rank =4th

10 Table 7: Night-Time Amenity

AMENITY – NIGHT TIME 2002 Good=2 Average=1 Poor=0 Overall environment of public areas in the town centre General Cleanliness out of Shopping Hours:

Presence of litter X

Presence of refuse bags on the street X

Evidence of street fouling X

Presence of glass/glasses/other debris incl. X food and food containers/wrapping Security

Feeling of security X Evidence of Vandalism and Graffiti X (incl. on street furniture) Ease of passage for pedestrians (incl. presence X of obstacles eg illegally parked vehicles) Evidence of drunkenness, anti-social X Behaviour, rowdiness Presence of rough sleepers X

Presence of beggars X Presence of street drinkers X

Presence of illegal street traders X e.g counterfeit goods, hot dogs, peanuts etc. Evidence of touting (e.g. mini cabs, rickshaws, X Prostitution, drug dealing etc.) Effectiveness of any deterrent measures X (CCTV, police patrols, door security etc) Quality of street lighting X

Safety perception in shopping hours X

Identity of town centre

Features which identify the centre X (e.g. quality of food and drink premises, building etc) Promotion/ Street events X

‘Feel good’ factor of centre at night X

Total 32/38

Percentage 84.2%

Rank =2nd

11 Relative Performance of Centre

Figure 4: Deviation of centre from the CAZ mean

40.0% Night Amenity 20.0% Day Amenity Occ Units 0.0%

-20.0% Attract

-40.0% Mult Units% A3 Units Rent (£) Comp Flsp -60.0% Total Flsp

-80.0% Art/Cult Conv Flsp -100.0%

1.15 Jermyn Street is a reasonably small CAZ area. Comparison floorspace is below the CAZ mean despite its dominance within the centre. The street only compares favourably with the CAZ average in terms of the occupancy rate (low vacancy rate) and the day and night time amenity scores, as shown in figure 4. The area compares poorly in relation to the convenience floorspace and art/cultural CAZ mean. There are a large number of art galleries but these are all classed as specialist shops in the survey.

1.16 The area has 99 retail units which is below the GLA average of 232 units for all Major Centres in London. The area also has a lower number of Class A2 and A3 service uses (18 units) compared with the GLA average (68 units).

Pedestrian Flows

1.17 A report on pedestrian flows is attached at the end of this health check report. No pedestrian flow report was commissioned in 1997.

1.18 Jermyn Street was split up into 12 observation areas. The busiest part of the area was by the Spaghetti House (16-17 Jermyn Street), with a flow of 23,510 per week. Pedestrian flow varies significantly throughout the area and the lowest weekly flow is 4,730, which occurred at Eaton Art Gallery (34 Duke Street St James’s). The average weekly flow for the area as a whole was 13,480, which is ranked last out of the 15 CAZ areas and Frontage for which pedestrian data was recorded.

12 Table 8: Summary of Health Check Assessment

Subject Subject Matter Data Number Sq M RETAILING Floorspace Total Floorspace 13,701 Total Convenience (A1) 226 Total Comparison (A1) 9,084 Total Service (A2) 1,074 Total A3 2,180 Total Sui Generis 0 Total Vacant 1,137

Retail Offer Total Number of Shop Units 97 Total Number of A1 Units 73 a) Convenience shops 2 b) Department/principal stores 1 c) Prestige international shops 12 d) National comparison retailers 13 e) Specialist Independent shops 41 f) Independent shops 4 Total Comparison Multiples 26 Total Number of A2 Units 3 Total Number of A3 Units 15 Total Number of Sui Generis 0 Total Number of Vacant 6

Market Days of operation 0 Number of stalls 0

Proposals Changes of use A1 to A2 0 Since 1997 Changes of use A1 to A3 0 Changes of use A1 to other uses 2

Prime Shop Rents Zone A per sq M £1,507

ARTS/CULTURE (cinemas, galleries, theatres etc.) 1 HEALTH USES (clinics, surgeries etc.) 0 HOTELS 1

1.19 Jermyn Street’s strength is its provision of A1 comparison shops, particularly specialist stores used by workers, tourists and shoppers in the area. Jermyn Street is within close proximity to Piccadilly CAZ area with covered arcades containing boutiques and tailors linking the two areas. The area lacks some of the facilities one would expect in a CAZ area, with few bank/building societies and other service provision. The evening economy is reasonably strong due to a number of restaurants and pubs in the area, some of which are of a high quality.

1.20 In terms of its vitality and viability, and general economic health this area is considered to be ‘healthy’.

13 VIEWS OF JERMYN STREET

High quality specialist independent shops. World famous Fortnum & Mason department store (within the Piccadilly CAZ area) has an entrance onto Jermyn Street.

Pubs and restaurants in Duke Street – a side street to the Specialist shopping arcades linking Jermyn Street with south of Jermyn Street. Piccadilly.

The shopping frontage on the north side of Jermyn Street Narrow pavements on the south side of Jermyn Street between Eagle Place and Regent Street. facing west.

14 APPENDIX 1

Glossary of Terms

A1 Shops, retail warehouses, hairdressers, undertakers, travel and ticket agencies, post offices, dry cleaners, pet shops, sandwich bars, retail showrooms, and domestic hire shops. A1 café type uses Shops such as sandwich bars or coffee shops selling food and drinks to be consumed mainly off the premises, but not hot food takeaways. Examples include certain Pret a Manger shops, Costa Coffee and the Seattle Coffee Co. shops. A2 Banks, building societies, bureau de change, estate and employment agencies, professional and financial services, telephone bureaux, betting offices and beauty salons (excluding hair). A3 Food and drink uses such as restaurants, pubs, snack bars, cafés, wine bars and shops for the sale of hot food (hot food take-aways). B1 Business uses such as offices, research and development and industrial uses. CAZ Central Activities Zone (CAZ). The CAZ is an area of mixed uses, many of which contribute directly to the national, regional and local economy. It is this mix of activities and their supporting resources which underpins the success of London’s economy. CAZ Frontages Frontages outside CAZ shown on the UDP Proposals Map where the City Council envisages the maintenance or growth of Central London Activities. Comparison A1 floorspace selling predominantly durable items and not in convenience use. Convenience This is based on the classification provided by the unit for Retail Planning Information (URPI) set out in URPI brief 99/2. The classifications are: food, alcoholic drink, tobacco and other goods (newspapers and magazines, cleaning materials and matches). For the purposes of this assessment, convenience includes shops selling food or drink (excluding A1 café-type uses), newsagents, (including specialist tobacco stores), chemists (including Boots the Chemist stores) and post offices. Core Frontages Shopping frontages identified in District Centres and some Local Centres. Within these areas UDP policies aim to maintain a high concentration of shops. District Centre District Centres provide a range and level of services below GLA defined Major Centres, but above that of Local Centres, and are a focus for shopping and other town centre activities. Department/ This includes the main department stores such as John Lewis, Liberty, and principle store , as well as variety stores such as Marks & Spencer and Virgin Mega-stores. Experian GOAD An independent retail data consultancy who provide maps of ground floor uses in shopping centres. Greater London A new form of strategic government for London established in July 2000. Authority (GLA) Gross Floorspace Floorspace of buildings on all floors including external walls, half the thickness of parting walls and circulation areas. Independent store This includes non-convenience stores (see definition above) irrespective of size, that are not considered to be specialist retailers (see definition overleaf), that are operated by retailers that are not included within national retail chains or groups. Local Shopping Smaller shopping centres defined in the UDP where the City Council will aim 15 Centres to safeguard shopping facilities for local residents, and concentrations of specialist shops. LPAC London Planning Advisory Committee National retailers This includes all retailers (Class A1 only) that operate within the context of a national retail chain or group, such as Sears. A schedule of all national retail multiples can be found in Retail Directory of the UK 2002 (Hemming Information). Specialist shops that are part of a retail chain or group, such as Whittards and Thorntons, are classified as national retailers. Although there are national chains of betting shops, such as Ladbrokes, these are classified as A2 uses and not national retailers. PPG6 Planning Policy Guidance Note 6 - Town Centres and Retail Developments Prestige This includes prestigious retailers that operate in more than one country, international such as Gucci, Gianni Versace, and Giorgio Armani. It also includes retailers flagship stores that are only found in select town centres in Britain. National airline shops, such as British Airways, have also been classified as international retailers. Primary Frontages Internationally recognised shopping destinations. The Primary Frontages defined in the UDP are Oxford Street, Regent Street, Bond Street and Knightsbridge/Brompton Road. Secondary Shopping frontages identified in District Centres, where an element of non- Frontages A1 uses may be allowed. Sex establishment Premises for the provision of goods or services of a sexual nature, requiring a licence. Retail floorspace This is all A1, A2, A3 and sui generis floorspace, and vacant floorspace of any of the aforementioned categories. Specialist Similar to an independent store, but this category reflects the quality and independent specialisation of the retailer so that a shopper may make a specific shopping trip to that shop. For example, The Pen Shop on Regent Street or antique shops. Stress Areas Areas designated in the Replacement UDP that have become saturated with A3 and entertainment uses to the extent that their character is being eroded. Sui generis Sui Generis is a term that refers to a use on its own. Any planning use not falling within a specific class within the Use Class Order falls within this category. Examples of sui generis uses in shopping centres are launderettes, mini cab offices, amusement centres and car showrooms. Town centre Town centre is defined in Annex A of PPG6 to cover city, town, and traditional suburban centres, which provide a broad range of facilities and services which fulfil a function as a focus for both the community and for public transport. It excludes parades of purely local significance. Town Centre Health Required under PPG6, these contain information on the mix of uses, Check environmental quality and general economic health of shopping centres/areas. UDP Unitary Development Plan produced by Westminster City Council as the statutory development plan for Westminster. Vacancy This category includes vacant street level units, as well as units that are under alteration. However, if at any time the survey was completed it was evident who the unit would be occupied by, the unit was treated as being occupied. Welfare advice These are classified as A2 uses. centres Zone A Rent The rental level per square metre achieved on the first six metres of a shop unit.

16 APPENDIX 2

City of Westminster Centre Health Checks 2002

Primary Shopping Areas Local Centres

1 Oxford Street* (£60)** 1 Abbey Road/Boundary Road* (£20) 2 Regent Street* (£60)** 2 Baker Street/Melcombe Street* (£30) 3 Bond Street * (£60)** 3 Blenheim Terrace* (£20) 4 Knightsbridge* (£50)** 4 Charlbert Street (£20) 5 Chiltern St./George St./Blandford St.* (£30) CAZ Shopping Areas 6 Cleveland Street (£20) 7 Clifton Road* (£20) 5 Piccadilly* (£50)** 8 Connaught Street* (£20) 6 Soho* (£60)** 9 Craven Road/Craven Terrace (£20) 7 * (£50)** 10 Crawford Street/Seymour Place/York St.* (£20) 8 Chinatown* (£50)** 11 Ebury Bridge Road (£20) 9 * (£60)** 12 Elizabeth Street* (£20) 10 Charlotte Street/Fitzrovia* (£30) 13 Fernhead Road (£20) 11 Strand* (£50)** 14 Formosa Street* (£20) 12 Victoria Street* (£50)** 15 Great Titchfield Street (£20) 13 Wigmore Street* (£50)** 16 Harrow Road (East)* (£20) 14 Shepherd Market* (£30) 17 Harrow Road/Bourne Terrace (£20) 15 South Audley/Mount Street* (£30)** 18 Kilburn Lane* (£20) 16 Jermyn Street* (£50)** 19 Kilburn Park Road (£20) 17 Shaftesbury Avenue* (£50)** 20 Lauderdale Road/Castellain Road (£20) 21 Ledbury Road (£20) CAZ Frontage Shopping Areas 22 Leinster Terrace (£20) 23 Lisson Grove* (£20) 18 Baker Street (South)* (£30) 24 Lupus Street* (£20) 19 Edgware Road (South)* (£50)** 25 Maida Vale* (£20) 26 Moreton Street (£20) District Centres 27 Moscow Road* (£20) 28 Motcomb Street* (£30) 1 Church St/ Edgware Road* (£50)** 29 New Cavendish Street (£20) 2 Harrow Road* (£50)** 30 New Quebec Street (£20) 3 Marylebone High Street* (£50)** 31 Nugent Terrace* (£20) 4 Praed Street* (£50)** 32 Pimlico (£20) 5 Queensway/Westbourne Grove* (£50)** 33 Pimlico Road* (£30) 6 St John’s Wood* (£50)** 34 Porchester Road* (£20) 7 Warwick Way/Tachbrook Street* (£50)** 35 Seymour Place (£20) 36 Shirland Road Junction (£20) 37 Shirland Road/Chippenham Road* (£20) 38 Strutton Ground* (£20) 39 Westbourne Park Road (£20)

*areas subject to health checks in 1997.

** reports containing pedestrian flow counts (2002).

17