HONEYWELL COMPETENCY MANAGEMENT - IMMERSIVE COMPETENCY RELEASE 200.1

User Guide

IMCDOC-X532-en-2001A April 2020

Disclaimer

This document contains Honeywell proprietary information. Information contained herein is to be used solely for the purpose submitted, and no part of this document or its contents shall be reproduced, published, or disclosed to a third party without the express permission of Honeywell International Sàrl. While this information is presented in good faith and believed to be accurate, Honeywell disclaims the implied warranties of merchantability and fitness for a purpose and makes no express warranties except as may be stated in its written agreement with and for its customer. In no event is Honeywell liable to anyone for any direct, special, or consequential damages. The information and specifications in this document are subject to change without notice. Copyright 2020 - Honeywell International Sàrl

- 3 - Contents 4 Chapter 1 - About This Guide 7 1.1 Intended Audience 7 1.2 Skills Required 8 1.3 Terms and Acronyms 8 Chapter 2 - What's New in Immersive Competency R200.1 10 Chapter 3 - Introduction 11 Chapter 4 - Administrator Tasks 12 4.1 Install Workflow 12 4.2 Upgrade Workflow 12 4.3 IC Management Console 13 4.4 Registration 15 4.5 License Management 18

4.5.1 Export Usage Data 19 4.5.2 Top-up Plan 20 4.5.3 License Expiry Notification 21 4.5.4 Renew License Plan 22 4.6 Create New Users 23 4.7 Role Configuration 24

4.7.1 Default Permissions 24 4.7.2 Editing Default Permission 25 Chapter 5 - Trainer/Trainee Tasks 28 5.1 IC Management Console Login 28

5.1.1 New User -Trainer or Trainee Task 28 5.2 Change Password 30 5.3 Forgot Password 31 Chapter 6 - Install IC Application 34 6.1 Desktop 34 6.2 Mixed Reality Requirement 34

6.2.1 System Requirements 34 6.2.2 Enable Windows Mixed Reality Applications in the Enterprise 36 6.2.3 Set up Windows Mixed Reality 36 6.3 Microsoft HoloLens Configuration 37

- 4 - 6.3.1 Microsoft HoloLens Prerequisite 37 6.3.2 Pre-Installation Tasks 37 6.3.3 Upgrade to Latest HoloLens Version 38 6.4 Downloading and Installing Honeywell Immersive Competency SM Application 38 Chapter 7 - Safety Manager System 40 7.1 Launch the Honeywell Immersive Competency SM Application 40 7.2 Navigate in the IC Application 42 7.3 Safety Manager Library Components 43 7.4 Familiarize with Safety Manager Components 44 7.5 List of Safety Manager Lessons 47 7.6 Learn Safety Manager through Standard Lessons 48 7.7 Requesting New Virtual Machine with Experion PKS or Safety Manager 52 7.8 Requesting for VM with Experion PKS or Safety Manager 53 7.9 Export Training Modules from IC Management Console 57 7.10 Exporting Training Modules 57 7.11 Establishing Connection between Safety Manager and Safety Builder 57

7.11.1 On Safety Builder system 57 7.11.2 On the IC SM Application 60 7.11.3 On the Safety Builder system 60 7.11.4 On the IC SM Application 60 7.12 Troubleshoot 61

7.12.1 Management Console 61 7.12.2 IC Client Application 61 Chapter 8 - Uninstall IC Client Application 63 Chapter 9 - Experion PKS System 65 9.1 Downloading and Installing IC Client Application 65 9.2 Use IC Client Application 66

9.2.1 Launch the IC Application for Experion PKS 66 9.2.2 Navigate in the IC Application 70 9.2.3 Library Components 71 9.2.4 Limitations 71

- 5 - 9.2.5 Actions to Perform in C300 Cabinet 71 9.3 Learn Experion PKS Through Standard Lessons 72

9.3.1 List of Experion PKS Lessons 73 9.3.2 Export Training Modules from IC Management Console 74 9.3.3 Exporting Training Modules 74 9.3.4 Requesting New Virtual Machine with Experion PKS or Safety Manager 75 9.3.5 Requesting for VM with Experion PKS or Safety Manager 75 9.3.6 Establishing Connection between C300 and Control Builder 80 9.3.7 Import Control Strategies to Control Builder 81 9.3.8 Open Lesson 83 9.3.9 Lesson Status 100 9.4 Open Standard Hardware Setup 101

9.4.1 List of Standard Hardware Setup 102 9.4.2 Viewing Standard Hardware 103 9.5 Create New Hardware or Lesson for Experion PKS 103

9.5.1 Create New Hardware Setup 103 9.5.2 Create New Lesson 105 9.6 Export Hardware Modules or Lessons 107

9.6.1 Export Hardware setups 107 9.7 Import Hardware Setup or Lessons 108

9.7.1 Import Training Modules 109 9.8 Delete Hardware or Lessons 109

9.8.1 Delete Published Lesson 109 9.8.2 Delete Published Hardware Setups 110 9.9 Troubleshoot 110

9.9.1 Management Console 110 9.9.2 IC Client Application 110 9.10 Appendix: SIM C300 Icons 112

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1 ABOUT THIS GUIDE

The purpose of this guide is to provide guidance for using the Immersive Competency R200.1 cloud solution for the first time also if you are upgrading from R101.1. If you are using the Honeywell Immersive Competency for first time, then begin with Registration and follow the order mentioned in the Install Workflow section. If you are upgrading from R101.1, then begin with Top-up and follow the order mentioned in the Upgrade Workflow section.

1.1 Intended Audience

This guide is intended for System Administrators responsible for company registration, users management, and license management using the Honeywell Competency Management - Immersive Competency Management Console, for Trainers who will create custom (New) lessons, and for Trainers who will learn maintenance of control system using the Standard and Custom Lessons and Hardware setups.

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1.2 Skills Required

It is assumed you have some knowledge about Experion PKS control systems, Safety systems, and experience of working in a Microsoft Windows environment. The following list identifies few documents that may be sources of reference.

Documents Purpose

C300 Controller User Information to operate and troubleshoot of C300 Process Controllers Guide in an Experion system.

Fault Tolerant Ethernet Overview of Fault Tolerant Ethernet. Overview and Implementation Guide

Control Building User Overview of Control Builder, review, create and load control Guide strategies, and configure modules.

Series C I/O User's Guide Information to perform basic tasks with the Series C I/O such as configuring hardware devices, continuous control strategies.

Safety Manager Information about module and structure creation. Installation and Upgrade Guide

Safety Manager On-line describes the theory, steps and tasks related to upgrading Safety Modification Guide Builder and embedded software and modifying an application online in a redundant Safety Manager.

Safety Manager Specifies the hardware components that build a Safety Manager Hardware Reference project.

Safety Manager Software specifies the software functions that build a Safety Manager project Reference and contains guidelines on how to operate them.

For more information about Experion control system, see Experion PKS System Documentation. For more information about Safety system, see Safety Manager Documentation.

1.3 Terms and Acronyms

Term Definition

IC Management Console The web-based console enables you to perform both administrative and management tasks. Administrative tasks such as procure the license, create users, and assign roles.

IC Client Application The Skills Insight-IC Client is an application that provides the virtual platform to create the hardware infrastructure using the standard 3D holograms. Hologram library consist of cabinets, Series C - IOTA, C300, CF9, AI/AO, DI/DO, network cables, and field devices. The IC Client enables you to learn how to create the hardware infrastructure, inject faults, and view relevant changes simulated in an Experion PKS. IC Client application can be installed on either Microsoft HoloLens or Desktop.

Standard Hardware Honeywell provides six Hardware setups and eighteen Training Setups/Training Modules (Lessons) that can be used for training without any Modules/Lessons modification.

Custom Hardware Additional Hardware setups and Training Modules (Lessons) Setups/Training can be created to cater to custom requirement.

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Term Definition

Modules/Lessons

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2 WHAT'S NEW IN IMMERSIVE COMPETENCY R200.1

The following are features and enhancements available in Honeywell Immersive Competency R200.1. Immersive Competency Management Application: A new application Honeywell Immersive Competency SM is introduced to provide a virtual maintenance experience for the Safety Manager solution. The application is available for download in the Microsoft Store. Honeywell Immersive Competency SM R200.1 is compatible with Microsoft HoloLens, Mixed Reality Devices, and Desktop. This application can co-exist with Experion PKS (Skills Insight Immersive Competency R101.1) application. However, you will be able to actively use only one application at a time. Honeywell Immersive Competency SM R200.1 contains the following salient features:

l Audio based virtual guide to learn and familiarize various components that is essentially present in the Safety Manager cabinets.

l Thirteen lessons in assisted mode (Help Me mode) are available for learning the maintenance activities. o Seven lessons to learn how to install various components and establish communication between Safety Manager and Safety Builder. o Five lessons to learn how to inject faults and replace components such as QPP Module, USI Module, SDI-1624 Input Module, SDI-1620 Input Module, and SDI-0824 Output Module. o One lesson dedicated to learn how to perform On-line Modification.

For more information about lessons and hardware, see the chapter Safety Manager System. Immersive Competency Management Console:

l Automated top-up process - Enhanced top-up process that automatically updates the number of hours and users immediately after approval is complete.

l System Filter – A new option is introduced in Hardware Setup and Training Modules pages to filter hardware setup or lesson based on the required system – Experion PKS or Safety Manager.

l Enhanced System Request – System Management page is enhanced to request both Experion PKS and Safety Manager Virtual Machines as required. However, only one system can be actively used at any given instance.

l VM Status Notification – Email notification indicating VM status such as Assigned, Started, Shutdown, and Deleted.

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3 INTRODUCTION

Immersive Competency is an cloud solution that provides a virtual platform to learn the control and safety system maintenance. With IC, Honeywell leverages the power of cutting-edge augmented reality technology enabling Maintenance Engineers to engage and interact with control and safety system hardware and software on a virtual platform. IC brings the plant control system to the training room wherein you can carry the virtual training platform with you and practice modular and graded lessons in a hazard free environment. The virtual, hands-on experience that IC brings to the hardware equipment Maintenance Engineers to handle Experion PKS Server and Safety Manager operations, event sequences, and maintenance familiarity which translates to a confidence boost when handling real plant and safety system maintenance. IC not only enables Maintenance Engineers to train on a control and safety system, it also enables instructors to set up courses and assessments. The virtual platform provides the significant advantages of being available on-demand, giving freedom of accessibility, providing hardware independence, and delivering an immersive learning experience. Immersive Competency provides the following out-of-the-box features:

l Hardware setups. Interactive component familiarization for Safety Manager system. 3D holograms of hardware modules to create a hardware infrastructure and lesson for Experion PKS system.

l Lessons that caters from installing and configuring a hardware setup to recovering from faulty hardware scenario.

l Report on progress made in learning.

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4 ADMINISTRATOR TASKS

4.1 Install Workflow

To begin using the Honeywell Competency Management - Immersive Competency solution for the first time, perform the steps as depicted in the following image. If you are using Desktop as your IC Client, then you can perform both IC Management Console tasks and IC Client tasks from the same Desktop. If you are using Microsoft HoloLens/Mixed Reality device as your IC Client, then you can perform IC Management Console tasks on the Desktop/Laptop (thin-provisioned) and perform IC Client tasks on HoloLens/Mixed Reality device.

4.2 Upgrade Workflow

If you have already installed Immersive Competency R101.1, then perform the steps as depicted in the following infographic to upgrade to Immersive Competency 200.1 version.

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How to identify if Immersive Competency upgrade is required?

IC Management Console is upgraded with the latest features automatically. You will receive a E- mail notification informing about the down-time for the up-gradation. For the complete list of New Features, see Immersive Competency R101. Software Change Notification. You can view a message stating the availability of new version of IC application on the Management Console. Make sure to uninstall existing version and install the latest version available at Microsoft Store.

4.3 IC Management Console

IC Management Console enables you to perform administrative and management tasks. Based on the user role, specific features are enabled or disabled. For more information, see the section Roles and Permission. Following figure displays Administrator view of the IC Management Console.

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4.4 Registration

On receiving the license key from the License team, logon to the Management Console https://ic.skillsinsight.honeywell.com and register the company. While registering you can also create one default user with administrator privilege to proceed with further tasks. For more information about responsibility of administrator, see Management Console Introduction. 1. Launch the Management Console URL https://ic.skillsinsight.honeywell.com .

2. Click Register. 3. In the Company Information page, enter the following details:

Field Description

Company Provide complete company title. Name

License Enter the license key received from the Honeywell License Team. Key

Default Admin User Information

Name Provide the first name and last name of the user. First name will be display as logged in user on the console.

User Provide a name to create an email ID to access the console. User Name can Name be different from Name provided above.

4. Follow the steps: a. In the Email field, enter a valid email address to receive OTP. b. Click Send OTP. A mail with OTP is sent to the Email address and new field appears to enter the received OTP in the IC Management Console.

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The OTP field will be displayed. c. In the OTP field, enter the received OTP over the mail.

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NOTE If you do not receive OTP to your mail, click Resend OTP.

5. In the Password field, create a password which abide the following criteria: Minimum length of 8 character containing minimum of one uppercase and one lowercase alphabet, one number, and one special character. 6. In the Confirm Password field, reenter the password. 7. Click Save. A successful message is displayed.

8. Click Login.

9. Login with the user credential received over the mail in Step7. 10. Enter the displayed captcha. 11. Click Sign in.

NOTE Registration requires 60 seconds to take effect. If default Administrator signs in within this period, you might not be able to perform tasks successfully.

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You must next create users-(Trainers and Trainees) in the User Management and assign appropriate privileges to the users in the Role Configuration.

4.5 License Management

Honeywell Competency Management - Immersive Competency subscription provides a default limit of 160 hours for 365 days and maximum of 15 users. This can be consumed by multiple Immersive Competency users. Starting with R200.1, Immersive Competency supports training in the Safety Manager. You can opt to purchase either Safety Manager as standalone training module or Top-up to existing C300 license with Safety Manager modules. Based on the training module purchased respective system module will be displayed in the License Management. Based on whether the license type is Base or Premium following features are available. You can contact Honeywell Support Team to update the license type based on the requirement.

Features Description Base Premium

Access Training Access task based training through Lessons. Perform Modules Lessons in Show Me, Help Me and Try Me modes.

Assessment Ability to assess the performance of Trainees. NA

Create Training Create new task based modules (Lessons). NA Module

Create Virtual Create new virtual hardware setup. Hardware Setup

Perform Ability to perform Engineering tasks such as create Engineering Tasks simulated C300 in Control Builder, create and load control strategies, checkpoint save/restore, and so on.

Export Training Export standard task based modules (Lessons). NA Module

Inject Fault to Inject fault onto the virtual hardware modules. hardware setup

Import/Export Import new hardware setup or Export Standard Virtual Hardware hardware setup. Setup

Import Training Import task based modules (lessons). Modules

Number of hours Number of hours allotted for consumption on the cloud platform.

Number of Users Number of Users created across groups.

Operator Tasks Ability to perform Operator tasks such as change parameters using station faceplate, view and acknowledge alarms, view event summary and so on.

C300 System for which license is procured. Based on license, C300 and Safety Manager are listed in the features.

Safety Manager System for which license is procured. Based on license, C300 and Safety Manager are listed in the features.

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List of features available for the procured license is displayed in the License Management option.

4.5.1 Export Usage Data

Administrator can export the application usage for each user. 1. Open the IC Management Console. 2. Click License Management option. 3. Click Export Usage.

A LicenseUsageReport.pdf is downloaded. Following is a sample usage report.

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4.5.2 Top-up Plan

You can use the Top-up to increase the limit of usage hours or number of users in case you have reached the maximum limit within the stipulated License Term. In case you want to training module for additional system (Experion PKS / Safety Manager) than the system already procured then include the required system in the list of top-up features you need update.

Feature Top-up option

Number of Users n * 5

Number of hours n * 40

Safety Manager (MS-ICSM) Hardware setup, Lessons, and Virtual Machine specific to Safety Manager.

C300 (MS-ICC300) Hardware setup, Lessons, and Virtual Machine specific to Experion PKS.

In this instance, n = 1,2,3

NOTE Number of Users and Number of hours Top-up will expire on the License termination. You must renew the license to continue using the solution. For more information about license renewal, see the section License Renewal.

In case you have to renew the license, see the section Top-up Plan.

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To Top-up the term, you must contact Honeywell License Team - ACT. On completing the process with Honeywell License Team, the requested features will be automatically updated and visible in the License Management page. In case the features are updated as requested, perform the following to manually confirm the process completion. 1. Open the IC Management Console. 2. Click License Management option. 3. Click Top-up.

4. Select the check box to confirm reception of top-up from the License Team and click Top-up.

Based on the agreement, Training System, Application Usage, and User limits are updated.

4.5.3 License Expiry Notification

Administrators would be Notified about the current application usage, user limit, and License expiry details on the IC Management Console. Administrator can evaluate the requirement and contact Honeywell License Team for Upgrading package (to Premium from Base), Top-up (purchase additional usage hours or users), or Renew (if license is about to expire).

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4.5.4 Renew License Plan

You can renew your license if you want to continue using Immersive Competency solution. Administrator will receive an email notifying the remaining duration of the license and further actions for renewal. Also, indicator appears at the top-right corner, see the section License Expiry Notification.

In case you have more than 6 months of license duration but you have exceeded application user limit or application usage limit, you can opt for Top-up. For more information, see the section Top- up Plan. To renew the license term, you must contact Honeywell License Team - ACT. On completing the renewal process with Honeywell License Team, launch the IC Management Console and perform the following.

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1. Open the IC Management Console. 2. Click License Management option. 3. Click Renew.

4. Select the check box to confirm reception of renewal from the License Team and click Renew.

On completion, a successful message is displayed. Based on the license agreement, license tenure, Application Usage, and User limit are renewed.

4.6 Create New Users

You must create user Account for every new user to access the Honeywell Competency Management - Immersive Competency.

1. On the Management Console, click User Management.

2. Click . 3. Provide following information for a particular user. a. In Name field, enter the First Name and Last Name of the user. b. In the Email field, enter the valid corporate Email ID.

d. In the Group field, select if the user belongs to IC Administrators, IC Trainers or IC

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Trainees group. d. In the Group field, select if the user belongs to IC Administrators, IC Trainers or IC Trainees group. e. Click Save.

An email with user credentials and next task is send to the Email ID provided in step 3b.

4.7 Role Configuration

You can view the permission assigned to you. Only Administrator can modify the default permission assigned to Trainers and Trainees.

4.7.1 Default Permissions

Whenever a new user is created, based on the user role (ICAdministrator, ICTrainer, or ICTrainee) default permissions are assigned. Default permission for each user is detailed in the following table. By default every user can create and save new hardware setup. To save a new lesson the user group that specific user belong to must have Lesson Management and Publish Lesson permissions. For example, for a Trainer to save new lesson, ICTrainers group must have privileges to Lesson Management and Publish Lesson actions.

NOTE Honeywell published standard Hardware Setups and lessons cannot be deleted with either Delete Hardware setups or Delete Lesson permission.

Actions Description ICAdministrators ICTrainers ICTrainees

Export Export the published control strategies, Yes Yes Yes Hardware these hardware setup are not setups associated with any lesson.

Import Import hardware setup. Yes Yes No Hardware Setup

Publish Publish new hardware setup for global Yes Yes No

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Actions Description ICAdministrators ICTrainers ICTrainees

Hardware usage. Setup

Delete Delete custom created hardware Yes Yes No Hardware setup. setups

Lesson Create new or edit existing lessons. Yes Yes No Management

Delete Delete custom created lessons. Yes Yes No Lesson

Publish Publish custom created lessons for Yes Yes No Lesson global usage.

Export Export the lesson and the control Yes Yes Yes Lesson strategies associated with the lesson.

Import Import lesson with required hardware Yes Yes No Lesson setup.

User Create new users. Yes No No Management

License View the list of feature available based Yes No No Management on the license type.

4.7.2 Editing Default Permission

ICAdministrators can overwrite the default permission and provide additional privilege as required. 1. On the Management Dashboard, click Role Permission. Details containing features, user and current permission levels are displayed.

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2. Click the Edit Permission.

3. Click to provide permission. Or click to reduce permission for a user. 4. Click Close or Home.

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Role permission is updated only when the user whose permission is edited logs out of the current session and login again.

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5 TRAINER/TRAINEE TASKS

Following figures depicts tasks that a Trainer or Trainee can perform.

5.1 IC Management Console Login

The user accounts created with the User Management. Only Administrator have the privilege to create new users. Trainers and Trainees must use this account to perform following:

l Login to the Honeywell Competency Management - Immersive Competency Management Console,

l Login to IC Client Application in either Microsoft HoloLens or Desktop.

5.1.1 New User -Trainer or Trainee Task

You will receive an email containing the Management Console link with login credential. Follow the steps:

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1. New user receives a welcome mail containing logon credential for the portal.

2. Launch the Immersive Competency Management Console URL https://ic.skillsinsight.honeywell.com. 3. Click Sign in. Following is the Immersive Competency Login screen appears with a sample captcha code.

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4. In the Username and Password fields, enter the credentials provided in the e-mail respectively.

5. Recognize the alphanumeric Captcha and enter in the field. Click for audio assistance if required. 6. Click Sign in. 7. Trainer or Trainee must Logon to the Honeywell Competency Management - Immersive Competency Management Console using the credentials. 8. You can opt to reset the default password. Click Change Password. For more information, see the section Change Password.

You can next begin to configure your IC Client and then request VM with Experion PKS Server.

5.2 Change Password

User password is set to expire at 90 days from the day of reset. Hence, it is highly recommended to update the password every 90 days using the Change Password option. Recommended best practice is to logout from both IC Management Console and IC Application active sessions before changing the password.

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1. You can opt to reset the default password. Click Change Password.

2. Enter Current and New Password and Click Save.

3. Password change is successful message is displayed. You are required to login again with updated password.

5.3 Forgot Password

Starting from R101.1, you can request to reset your password in case you do not remember.

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1. Launch the IC Management Console.

2. Click Forgot Password ? The Forgot Password page appears. 3. Enter the Username received over the email in the User Id field and click Send OTP. A one- time password will be sent to the User Id.

4. Enter the OTP under the User Id field and click Verify OTP.

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You will receive a mail to your User id with a new password which can be modified if required. 5. Login with the new password.

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6 INSTALL IC APPLICATION

The augmented reality application- Honeywell Immersive Competency SM Application is available in the Microsoft Store for Microsoft HoloLens, Mixed Reality Devices, and Desktop. This section provides information about preparing and installing the IC Client application on Microsoft HoloLens, Mixed Reality Devices, and Desktop. You can download the Honeywell Immersive Competency SM application from the Microsoft Store. Honeywell Immersive Competency SM application is independent of Skills Insight Immersive Competency R101.1 application. You need not uninstall If Skills Insight Immersive Competency R101.1 application is already installed on your device. However, make sure you (Administrator) have availed Safety Manager features via Top-up option in the Management Console.

l Desktop Requirement

l Microsoft HoloLens Requirement

l Installation of IC Client Application

6.1 Desktop

Software Requirement Minimum Windows 10 Version 1703 OS Build 15063

6.2 Mixed Reality Requirement

Honeywell Competency Management - Immersive Competency application is supported on Windows Mixed Reality headset available till date. For more information about supported headset, see https://www.microsoft.com/en-us/store/collections/vrandmixedrealityheadsets. Following are the Honeywell qualified Windows Mixed Reality devices:

l Asus HC102

l Samsung HMD Odyssey

l HP VR1000-127il

l Dell Visor

l Acer AH101-D8EY

l Lenovo Explorer

6.2.1 System Requirements

Following table provide information about the system requirements to use Immersive Competency application in Mixed Reality environment.

System Requirement Specification for Windows Mixed Reality Ultra PCs Operating System Windows 10 Fall Creators Update (RS3) - Home, Pro,

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System Requirement Specification for Windows Mixed Reality Ultra PCs Business, Education.

NOTE Mixed Reality is not supported on N versions or Windows 10 Pro in S Mode.

Processor Intel Core i5 4590 (4th generation), quad-core (or better) AMD Ryzen 5 1400 3.4Ghz (desktop), quad-core (or better)

RAM 8GB DDR3 (or better)

Free disk space At least 20 GB

Graphics Card NVIDIA GTX 1060 (or greater) DX12-capable discrete GPU AMD RX 470/570 (or greater) DX12-capable discrete GPU

NOTE GPU must be hosted in a PCIe 3.0 x4+ Link slot. Hybrid graphics configurations are compatible. Remember discrete card of hybrid system must be similar specification as listed in this table.

Graphics Driver Windows Display Driver Model (WDDM) 2.2

Graphics display port HDMI 2.0 or DisplayPort 1.2

Display Connected external or integrated VGA (800x600) display (or better). For better performance, use laptop with screen of minimum 15 inches.

USB connectivity USB 3.0 Type-A or Type-C

Bluetooth Bluetooth 4.0 connectivity (for motion controllers)

Expected headset 90 Hz framerate

For more information about the hardware requirement, see https://docs.microsoft.com/en- us/windows/mixed-reality/enthusiast-guide/windows-mixed-reality-minimum-pc-hardware- compatibility-guidelines.

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6.2.2 Enable Windows Mixed Reality Applications in the Enterprise

You can add Windows features packages known as Features on Demand (FOD) at any time. You can request the feature package from Windows Update when a Windows 10 PC needs a new feature. In case your organization uses Windows Server Update Services (WSUS), you must enable the Windows Mixed Reality. 1. Windows 10 must be of latest version to enable Mixed Reality. You must be Verify and update to latest version of Windows 10. 2. Windows Mixed Reality Feature on Demand (FOD) is downloaded from Windows Update. If access to Windows Update is blocked, you must manually install the Windows Mixed Reality FOD. a. Select the FOD . cab file that matches your operating system version and download the file from Windows 10, version 1809, Windows 10, version 1803, or Windows 10, version 1709. b. Use Add-Package to add Windows Mixed Reality FOD to the image. Add-Package Dism /Online /add-package /packagepath:(path) c. In Settings > Update & Security > Windows Update, click Check for updates.

For more information about enabling, see https://docs.microsoft.com/en-us/windows/application- management/manage-windows-mixed-reality.

6.2.3 Set up Windows Mixed Reality

1. Pair the motion controllers.

NOTE Make sure plug-in a USB Bluetooth 4.0 adapter to enable motion controllers. In case you plan to use an Xbox gamepad or mouse, you can skip this step.

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a. Press the Windows button for 2 seconds until the lights glow indicating controller is powered on. b. Remove the battery cover of the motion controller and find a small pairing button at the edge of the controller. Follow the instructions on the Mixed Reality portal to pair the controller with your PC. The firmware on your controller is updated. Do not turn off your controller when the update is in progress. On update completion, controller will automatically restart, connection to the host is established, and LED will glow bright constantly. 2. Choose either room-scale or desk-scale experience. a. Desk-scale: You will confined to your desk and still be able to indulge in immersive reality experience. You must select Set up for seated and standing option. No further configuration is required. b. Room-scale: You will be able to walk around the room and experience most immersive reality motion. For this you must select Set me up for all experiences option. Make sure to clear up space around to be able to move around. Center your headset and start tracing the boundary. To complete the boundary keep the headset pointed towards your PC. You will now be able to experience mixed reality in the defined boundary.

For more information, see https://docs.microsoft.com/en-us/windows/mixed-reality/enthusiast- guide/set-up-windows-mixed-reality.

6.3 Microsoft HoloLens Configuration

l Microsoft HoloLens Prerequisite

l Pre-Installation Tasks

6.3.1 Microsoft HoloLens Prerequisite

Following are few recommendations required for using Microsoft HoloLens:

l Create a Microsoft account for HoloLens users to register the device. Choose to create new email ID, for more information see https://support.microsoft.com/en- in/help/4026324/microsoft-account-sign-up-for-a-microsoft-account.

l Make sure the HoloLens is charged.

l Wi-Fi network with internet connectivity.

l Supported web browser to connect to the device portal – Internet Explorer (IE) 11 (or higher) and Google Chrome 60 (or higher).

For more information about the requirement, see https://docs.microsoft.com/en- us/hololens/hololens-requirements.

6.3.2 Pre-Installation Tasks

Configure the Microsoft HoloLens. For more information about configuring Microsoft HoloLens, see https://docs.microsoft.com/en-us/hololens/hololens-setup. Following are the high-level tasks to configure HoloLens before installing the Skills Insight-IC Client:

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1. Make sure the HoloLens is charged and turn on the device. Calibrate and learn gestures. 2. Connect to Wi-fi or hotspot with internet connectivity and register. For more information, see https://docs.microsoft.com/en-us/windows/mixed-reality/connecting-to-wi-fi-on-hololens.

NOTE Make sure connected Wi-fi network does not have any security restrictions and enables connecting PC to remote virtual machine.

3. Select I own it and click Next. a. Enter the account (Example: [email protected]) for registration and click Next. b. Enter the password and click Next. Device time zone is updated based on the details obtained from the Wi-Fi network.

Connecting to Device Portal (optional)

To configure the device portal, make sure the HoloLens and the associated system (physical or virtual) are connected to the same network. Configure the Device portal to Developer mode. For more information about configuring device portal, see the sections Setting up HoloLens to use Windows Device Portal and Connecting over Wi-Fi in https://docs.microsoft.com/en- us/windows/mixed-reality/using-the-windows-device-portal. Make sure the HoloLens and the associated physical system are connected to the same network.

6.3.3 Upgrade to Latest HoloLens Version

Make sure to install the Windows 10 October 2018 Update on the Microsoft HoloLens. To verify the HoloLens version, go to Settings > System > About. If the current HoloLens version is lagging by more than one version, then you must repeat the following update procedure until the HoloLens is upgraded to the latest version. Follow to check and install the latest version: 1. Make sure the HoloLens is connected to Wi-Fi and the device is atleast 40 percent charged, else plug the device for charging. 2. Open the Settings. 3. Navigate to Update & Security > Windows Update. 4. Tap the Check for Updates. If any update is available, new version is automatically downloaded. 5. Tap the Renew Now to begin the installation.

NOTE Do not Turn OFF the HoloLens while the download and installation is in progress.

On successful completion of upgrade, the HoloLens restarts automatically.

6.4 Downloading and Installing Honeywell Immersive Competency SM Application

You can download the Honeywell Immersive Competency SM Client application from the Microsoft Store. Follow the steps to download the Honeywell Immersive Competency SM on Microsoft HoloLens, Mixed Reality Device, or PC.

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1. Login to Microsoft HoloLens, Mixed Reality device, or PC.

2. Launch the Microsoft Store and Sign in with your Microsoft Account. 3. In Apps tab, search for Honeywell Immersive Competency SM.

4. Select Honeywell Immersive Competency SM and click . Download begins.

5. Click .

The Honeywell IC SM client application is loaded into the IC Client (Microsoft HoloLens, Mixed Reality device or PC).

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7 SAFETY MANAGER SYSTEM

Safety Manager is the logic solver of a Safety Instrumentation System (SIS) performing specific Safety Instrumentation Functions (SIF) to ensure that risk are kept at predefined levels. Honeywell Immersive Competency provides standard lessons that range from installing various components onto the cabinet, connecting with Input and Output modules, establishing communication between the Safety Manager and Safety Builder, injecting faults to replacements of modules, to online modification in the assisted mode. However, provision to create custom lesson are not available in this release. You will not be able to delete the Honeywell published lessons.

7.1 Launch the Honeywell Immersive Competency SM Application

You can launch the application: 1. Launch IC SM Application: On the Mixed Reality Device: a. Click Windows button

b. Select Honeywell Immersive Competency SM application from the Start menu.

If the Mixed Reality Portal configured and Controllers are paired, then the application automatically opens in Mixed Reality environment. On the Microsoft HoloLens:

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a. Bloom gesture. b. Tap All Apps icon.

c. Locate and air-tap on the Honeywell Immersive Competency SM.

On the Desktop:

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l Click Start > Honeywell Immersive Competency SM.

2. Enter the following details and login to the application. a. In the Username field, enter the Immersive Competency account. b. In the Password field, enter the password. c. Click Sign In. The Dashboard appears. 3. In HoloLens, air-tap on specific area to place the dashboard. 4. On the Immersive Competency Dashboard, you can select one of the following actions: Hardware or Lesson.

You can first select the Hardware option and familiarize with the various components involved in building the Safety Manager hardware setup in the cabinet. Then you can select a lesson to start learn about building a working Safety Manager cabinet.

7.2 Navigate in the IC Application

l Microsoft HoloLens For more information about controls in Microsoft HoloLens, see https://docs.microsoft.com/en-us/windows/mixed-reality/gestures .

l Desktop

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To navigate to the rear side of the cabinet use, follow the steps- 1. Press W key to zoom-in to view the wall. 2. Use combination of Ctrl + mouse left button to turn toward the rear side of the cabinet.

l MR devices For more information about controls in MR, see https://docs.microsoft.com/en- us/windows/mixed-reality/motion-controllers. Additionally, for launching or selecting you must use the button located at the controller grip. This button is accessible via index finger on holding the controllers.

7.3 Safety Manager Library Components

Following are the simulated hardware components available in the library (Mixed Reality/Microsoft HoloLens/PC):

l Ethernet Cable

l BKM-Cable

l IO Chassis

l PSU-Module

l Power Supply

l QPP-Module

l USI-Module

l CP Chassis

l Network Switch

l Power Cable

l DI Termial

l DO Terminal

l Module AI

l AO Module

l DI Module

l DO Module

l AI Power Module

l AI Terminal

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l IO Power Cable

l Watchdog Cable

l IO Bus Extender

l Cross Cable

l Ethernet Cable- Yellow

l Flat Cable

7.4 Familiarize with Safety Manager Components

Before diving into learning how to build the Safety Manager cabinet, you may want to first learn about the various hardware components that constitute the complete setup. 1. On the dashboard, click Hardware. The list of hardware setups are displayed.

2. Select / Tap the Component Familiarization.. option and click down-arrow adjacent to the title. The selected hardware setup is downloaded.

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3. Click/Tap on the Play icon.

4. The Safety Manager Cabinet with various components is loaded.

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5. Click/ Tap on the circular marking on the cabinet to learn what the hardware module is.

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6. Once you are familiar with all the components, turn left / Press S Key to view the Action pane. 7. Click/Tap on Exit. 8. Click/Tap Yes to confirm to exit the mode.

7.5 List of Safety Manager Lessons

Following are the list of lessons that you can use to learn about Safety Manager. Starting from R200.1, lessons L01-L13 for Safety Manager system are available for learning.

Lesson # System Type Description ID

42 Safety L01 Installation of Redundant controller chassis Manager

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Lesson # System Type Description ID

43 Safety L02 Installation of Safety Manager control processor modules Manager

44 Safety L03 Installation of Redundant IO chassis Manager

45 Safety L04 Redundant DI module & FTA installation Manager

46 Safety L05 Redundant AI module & FTA installation Manager

47 Safety L06 Redundant DO module & FTA installation Manager

48 Safety L07 Power up Safety Manager cabinet and Load from Safety Manager Builder

49 Safety L08 Fault injection & Replacement of QPP Module Manager

50 Safety L09 Fault injection & Replacement of USI Module Manager

51 Safety L10 Fault injection & Replacement of SDI-1624 Input Module Manager

52 Safety L11 Fault injection & Replacement of SAI-1620 Input Module Manager

53 Safety L12 Fault injection & Replacement of SDO-0824 Output Manager Module

54 Safety L13 Online Modification Manager

7.6 Learn Safety Manager through Standard Lessons

Lessons for Safety Manager consists of installing various components onto the cabinet, connecting with Input and Output modules, establishing communication between the Safety Manager and Safety Builder, injecting faults and replacements of modules, and online modification. A Virtual Machine to Safety Builder is required to establish communication with Safety Manager and learn how to replace modules and perform online modification. You must request for a Safety Manager VM from the IC Management Console to proceed from lesson L07 onwards. For more information about request VM, see the section Requesting New Virtual Machine and for information about establishing communication, see the section Establish communication.

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1. On the dashboard, click Hardware. The list of hardware setups are displayed.

2. You can use the Right and Left arrows to view the complete list of lesson available. Select / Tap the lesson you want to learn and click/Tap download icon adjacent to the title. The selected lesson is downloaded.

3. Click/Tap on the Play icon.

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4. Instructions to proceed with the lesson are displayed on the cabinet.

5. You will be able to see a blinking circle on the component required to perform the step. Click/ Tap on the appropriate component in the library.

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The component appears in the space between the library and the cabinet. You are also prompted the location where the component must be placed in the cabinet by the yellow glowing circle.

6. Click/ Tap on the prompted location to fit the component into the cabinet. 7. Follow the instructions. You may have to literally go to the back panel to perform few steps. 8. Once you have completed all the steps, turn left/Press A key to view the action pane. 9. Click/Tap on Finish.

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10. Message indicating completing of the lesson appears.

7.7 Requesting New Virtual Machine with Experion PKS or Safety Manager

Starting with R200, you can request for both Experion PKS and Safety Manager systems based on your License and training module. You can request for Experion PKS/Safety Manager Virtual Machine to configure and view the state changes that occurs as a result of changes in the hardware setup. Each Trainee is assigned with an individual Safety Manager VM. VM assignment is initiated and FQDN is displayed. You must connect remotely to the Safety Manager through remote session within 30 minutes of VM assignment. If there is a delay more than 30 minutes, then the VM is released to the resource pool. Experion VM is also returned to the pool resource in case VM is idle for 30 days. You can perform the following activity in the System Management:

l Start - For the first instance, request for Virtual Machine assignment. During subsequent instance, you can start the VM in case it is shutdown.You will receive an email notifying about the allocation of the VM along with FQDN required to connect remotely to the system.

l Stop - Shutdown the VM. However, VM is still assigned to the requested user. You will receive an email notifying that you must Start the VM from the Management Console.

l Delete - You can return the VM to the resource pool on completion of tasks in Safety Builder. If the VM is idle for 30 days, then it is automatically deleted. In both the case, VM will disassociated from the assigned user. You must request for new VM using Start option. You will receive an email notifying that assign VM is deleted and you must initiate the VM request process from the Management Console.

l Refresh - Fetches the latest system detail.

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7.8 Requesting for VM with Experion PKS or Safety Manager

1. On the Management Console, click System Management.

2. Click . You will be redirected to the Virtual Machine Status page.

3. Click Add New System or . The Configure New System dialog appears.

4. Select the system required and set the credentials to access the system from the remote desktop. a. In the System field, select either Experion PKS or Safety Manager system based on the training requirement. b. In the User Name field, enter a name. The User Name can be different from the IC Login account. c. In the Password field, create a password which meet the following criteria: Minimum length of 14 characters containing minimum of one uppercase and one lowercase alphabet, one number, and one special character. d. In the Confirm Password field, reenter the password provided above.

NOTE It is recommended to make note of the User Name and Password required for remotely connecting to Experion PKS or Safety Manager VM.

e. Click Save.

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5. Process begins to identify, provision, and assign the VM. You will receive an email confirming the assignment and instruction for next action. 6. Click Download button to download the RDP file. This RDP file is valid for only 15 minutes. However, you can download the RDP file multiple times.

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NOTE Make sure you connect to assigned VM within 30 minutes from assignment. After 30 minutes, VM will be released to the resource pool and you must restart the request again.

Once VM is assigned, remotely connect to Experion PKS/Safety Manager system from thin- client. This session is active for an hour, after that you must re-download the RDP file and establish the connection afresh. 7. Connect to Experion PKS Server / Safety Manager VM: a. On the desktop (thin-provisioned), click Start button. Launch Run, enter mstsc and click OK. b. Enter (or copy-paste) the complete FQDN displayed in Step 3. c. Click Connect. d. Trust the remote connection and click Connect.

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e. Click Other user and enter credentials created in Step 4 and OK. f. Click Yes. Or a. Click Download. A Default.rdp is downloaded to connect to Safety Manager Server. b. Click Default.rdp and click Connect. Enter Your Credentials dialog appear. In R200.1, superuser is considered for login by default. c. Click More Choice > Use a different User and enter the user credentials created in Step 4. d. Click OK. 8. For Safety Manager system, you will be able to view system configuration details displayed on the Desktop. The displayed information CP1 IP Address and CP2 IP Address are required to complete the configuration in Safety Builder.

You can begin to view and learn how hardware faults and changes impact the state change in C300 controller status in the Control Builder. For more information about C300 lessons to learn, see the section Lessons.

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7.9 Export Training Modules from IC Management Console

Honeywell Competency Management - Immersive Competency provides Training Modules. You must export the to import the control strategies to Experion PKS Server. You can also create new custom modules as per the requirement. Training modules must be created using IC Client Application on Microsoft HoloLens/PC. In IC Client Application Training Modules are termed as Lessons. You can import these modules into Skills Insight IC Management Console and publish. Assign the modules to the trainer or trainee. Make sure to add Experion configurations files to each module. For more information about creating new Training Module (Lesson), see the section How to Create New Lesson.

7.10 Exporting Training Modules

Training modules created can be exported from IC Management Console. The associated control strategy required to complete the lesson must be imported into the Control Builder. 1. On the Honeywell Competency Management - Immersive Competency Dashboard, click Training Modules. 2. From the System Type drop-down, select Experion.

3. Select the module to export and click .

7.11 Establishing Connection between Safety Manager and Safety Builder

Once the complete virtual Safety Manager hardware setup is created in the IC application, you must proceed to establish a connection between the Safety Manager and Safety Builder. For doing this, you must first request for SM Virtual Machine that contain the Safety Builder component. For more information about requesting SM system, see the section Requesting Safety Builder System.

7.11.1 On Safety Builder system

1. Launch the Safety Builder and create a new project. a. Start > Honeywell > Safety Builder. b. Click New Project. c. Enter the Plant name to replicate the plant hierarchy in the Safety system. d. Click OK. 2. Component View:

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a. In the Component pane, right-click the plant created in Step (1a) and select Restore Configuration. b. Browse to the location where the Training Module that was exported from the Management Console is saved. c. Select the backup file with extension BAK. d. Confirm the file selection and click OK. 3. Create a Physical View: a. Click Physical View. b. Drag and drop Safety Builder. c. Click Physical Network. Change the Interface option to Ethernet. Provide justification for the change and click OK. d. Drag and drop SM Controller.

l General Tab 1. In Controller Architecture field, select either redundant or non-redundant option based on your system. 2. Select the Remote Load Enable checkbox. 3. Select the Load to Simulation Environment checkbox. 4. In the IP Address field, enter the CP1 IP address displayed on the SB desktop.

l COM Module 1 Tab Based on the CP1 Address and CP2 Address assigned to the Safety Manager system, enter IP Address and Gateway Address respectively.

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l COM Module 2 Tab Select USI-0002 option.

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e. Click OK. 4. Create a Logical View. Click Generate Logical View. 5. Create a Hardware Configurator.

NOTE Make sure SM Controller is selected in the Network Configurator before navigating to Hardware Configurator.

The controller modules are loaded based on the BAK file imported into Safety Builder and the corresponding setup is displayed. 6. In the left-pane, click Application Compiler. A message is displayed. 7. Click Yes to confirm the compilation request. Compilation begins and justification for the action for audit purpose is demanded. 8. Enter justification for the request and click OK.

After the application is successfully compiled, launch lesson from IC application.

7.11.2 On the IC SM Application

1. Launch lesson from IC SM application. 2. Turn QPP Key Switch from Stop to Idle position.

A message stating "Powered up waiting to load." is displayed. When the QPP is in Idle state, you must create a connection between the Safety Manager component and Safety Builder elements.

7.11.3 On the Safety Builder system

1. In the left-pane, click Online. 2. In the center-pane, click Controller Management. 3. Click Load Controller. 4. Right-click the controller and select Temporary Connect (Ethernet) option. 5. Click Start. 6. Load the Virtual Controller.

You will be able to view the load status in the IC Application.

7.11.4 On the IC SM Application

A message stating Loading is displayed. On successfully loading the virtual controller, you will be able to see Controller status as Halt with Flt. After making the temporary connection, USI module status LED will be stable. 1. Now turn QPP Key Switch from Idle to Run position. A message stating QP Ready is displayed. 2. Reset the BKM module. Controller status will now be Running with Flt.

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7.12 Troubleshoot

7.12.1 Management Console

Service not available

Problem: License Management page displays the Service not running error message. Solution: Refresh the Management Console (Ctrl + F5).

7.12.2 IC Client Application

Login failure

Problem: Unable to login to the Immersive Competency application. Cause: Delay in fetching or validating the user credentials due to slow network speed. Solution: Wait until the application response or provide the credentials and log in again.

Cabinet is above your eye-level in the Mixed Reality environment

Problem: In your Mixed Reality environment cabinet and other hologram would appear above your eye-level causing discomfort in performing the operation. Cause: In case you have changed the location, then the previous environment setting would not match the dimension of your current environment. Solution: Reset the environment to the current location, and verify the actual ground matches the ground in Mixed Reality. Follow the steps to reset the environment:

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1. Open the Mixed Reality Portal. 2. Click ellipses at the bottom-left corner and select Settings. The Settings page appears.

3. In the left-pane, click Environment. In the center-pane, click Clear environment data.

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8 UNINSTALL IC CLIENT APPLICATION

Perform the following to uninstall the IC client application: On Microsoft HoloLens: You can uninstall application either directly in HoloLens or through Device portal. 1. Bloom gesture. 2. Tap on All Apps, gaze at the Honeywell Immersive Competency SM.

3. Tap and hold until menu appears. 4. Tap Uninstall.

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On PC and Mixed Reality Device : 1. Click Start and locate Honeywell Immersive Competency SM. 2. Right-click the Honeywell Immersive Competency SM and click Uninstall.

3. Click Uninstall.

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9 EXPERION PKS SYSTEM

9.1 Downloading and Installing IC Client Application 65 9.2 Use IC Client Application 66 9.3 Learn Experion PKS Through Standard Lessons 72 9.4 Open Standard Hardware Setup 101 9.5 Create New Hardware or Lesson for Experion PKS 103 9.6 Export Hardware Modules or Lessons 107 9.7 Import Hardware Setup or Lessons 108 9.8 Delete Hardware or Lessons 109 9.9 Troubleshoot 110 9.10 Appendix: SIM C300 Icons 112

9.1 Downloading and Installing IC Client Application

You can download the Honeywell Immersive Competency SM Client application from the Microsoft Store. Follow the steps to download the Honeywell Competency Management - Immersive Competency on Microsoft HoloLens, Mixed Reality Device, or PC.

NOTE In case you have previous version of Honeywell Competency Management - Immersive Competency application installed, then complete the uninstallation first. For more information about uninstall, see the section Uninstall IC Application.

1. Login to Microsoft HoloLens, Virtual Reality device, or PC.

2. Launch the Microsoft Store and Sign in with your Microsoft Account. 3. In Apps tab, search for Honeywell Competency Management - Immersive Competency. 4. Select Honeywell Competency Management - Immersive Competency and click

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. Download begins.

5. Click .

The Skills Insight – IC Client components are loaded into the IC Client (Microsoft HoloLens, Mixed Reality device or PC).

9.2 Use IC Client Application

After installing and configuring Skills Insight IC - application and creating users, Trainers/Trainees can proceed to use the solution in Microsoft HoloLens/PC. Honeywell Competency Management - Immersive Competency provides standard hardware setups and lessons to start exploring the learning options. 3D hologram of hardware modules are available to create new hardware setup and lesson to enhance the experience. New SIM C300 icons are introduced in Control Builder to indicate the state changes that is affected based on trigger in the hardware modules. For more information about 3D holograms for hardware, see Simulated Modules. For more information about new SIM C300 icons, see SIM C300 Icons.

9.2.1 Launch the IC Application for Experion PKS

You can launch the application:

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1. Launch IC Application: On the Mixed Reality Device: a. Click Windows button

b. Select Skills Insight Immersive Competency application from the Start menu. If the Mixed Reality Portal configured and Controllers are paired, then the application automatically opens in Mixed Reality environment. On the Microsoft HoloLens:

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a. Bloom gesture. b. Tap All Apps icon.

c. Locate and air-tap on the Skills Insight Immersive Competency.

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On the Desktop:

l Click Start > Skills Insight Immersive Competency.

2. Enter the following details and login to the application. a. In the Username field, enter the Immersive Competency account. b. In the Password field, enter the password. c. Click Sign In.

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The Skills Insight-IC Dashboard appears. 3. In HoloLens, air-tap on specific area to place the dashboard. 4. On the Skills & Safety - IC Dashboard, you can select one of the following actions: Hardware or Lesson.

Based on the selection, a list of hardware setups or lessons is displayed. You can first select the Hardware option and familiarize with the various components involved in building the Safety Manager hardware setup in the cabinet. Then you can select the lesson to learn about building a working Safety Manager cabinet.

9.2.2 Navigate in the IC Application

l Microsoft HoloLens For more information about controls in HoloLens, see https://docs.microsoft.com/en- us/windows/mixed-reality/gestures .

l Desktop

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l MR devices For more information about controls in MR, see https://docs.microsoft.com/en- us/windows/mixed-reality/motion-controllers.

9.2.3 Library Components

Following are the simulated hardware components available in the library (Microsoft HoloLens/PC):

l Cabinets - Device Holder/Rack, Series-C Cabinet, Switch Cabinet/Rack

l Series C IOTA - AI, AO, C300, CF9, DI, DO

l Series C Modules - AI, AO, C300, CF9, DI, DO

l Network Cables - 4-20 mA cable, C300 Battery Cable, FTE Green, FTE Yellow, IO Grey-Green, IO Grey-Yellow, IO Violet-Green, IO Violet-Yellow, Redundancy

l Miscellaneous - C300 Battery, Cabinet Power Supply, Fuse

l Field Devices - Control Valve, Pressure Transmitter

l Switches - CISCO-2960-24

9.2.4 Limitations

l Series C - AI/AO redundant infrastructure can be created, however system interaction is not supported in this version.

9.2.5 Actions to Perform in C300 Cabinet

When you are performing lesson task in any of the mode or creating new hardware setup/lesson, based on the module selected you will view following menu. Following table provides brief description for each menu.

Icons Label Description

Plug Insert a new AI, AO, C300, CF9, DI, DO - IOTA boards, Series -C modules, or network cables onto the cabinet.

Half screw Tighten the screw half-way through to hold onto the board.

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Icons Label Description

Screw Tighten the screw C300 controller, CF9 or IOTA board completely onto the board.

Swap Interchange the ports to which the black and red cables are currently connected in the assembly.

Hard Reset Forced IOM module initiation.

Turn on Power ON the Fuse, IOTA board, Power Supply, or modules.

Inject Fault Inject menu-based faults to the selected hardware component.

Unplug Unplug to remove IOTA or module from the cabinet.

Unscrew Loosen the screw to aid the removal of C300 controller, CF9, or IOTA board.

Delete Endpoint Delete the specific cable endpoint.

Delete Throw the unplugged faulty cable, module, IOTA, power supply, or fuse.

Turn OFF Power OFF the Power Supply, Fuse, IOTA, or modules.

Delete Delete the complete network cable.

9.3 Learn Experion PKS Through Standard Lessons

Honeywell Competency Management - Immersive Competency provides Standard lessons. You can learn how to perform maintenance task in one of the following modes. You can start with Show Me mode which demonstrates step-by-step sequence how to rectify the induced faults. You can also create new lesson to cater to the custom requirement. For more information about

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creating lesson, see the section How to Create New Lesson. You must perform following steps in section 6.2 through 6.5 to complete a lesson.

9.3.1 List of Experion PKS Lessons

Following are the list of lesson that you can view in Show Me, Help Me, and Try Me modes.

System Lesson # Description Type ID

1 Experion L01 Non-Redundant C300 with Control Firewall installation and Configuration

2 Experion L02 Redundant C300 with Control Firewall installation and Configuration

3 Experion L03 Faulty C300 controller Module replacement (non-redundant) with same firmware

4 Experion L04 Faulty C300 controller Module replacement (redundant partner) with same firmware

5 Experion L05 Faulty C300 controller IOTA (non-redundant) replacement (no battery backup)

6 Experion L06 Faulty C300 controller IOTA (redundant partner) replacement

7 Experion L07 C300 controller (redundant partner) fuse replacement

8 Experion L08 C300 controller (non-redundant) fuse replacement (no battery backup)

9 Experion L09 Faulty Control Firewall (CF9) module replacement

10 Experion L10 Faulty Control Firewall (CF9) IOTA replacement

11 Experion L11 Series-C cabinet faulty power supply (redundant partner) replacement

12 Experion L12 C300 controller battery replacement

13 Experion L13 C300 with Series-C AI installation and configuration

14 Experion L14 C300 with Series-C AO installation and configuration

15 Experion L15 C300 with Series-C DI installation and configuration

16 Experion L16 C300 with Series-C DO installation and configuration

17 Experion L17 Add AI device (2-wire transmitter) in Series-C IO spare channel

18 Experion L18 Add AO device in Series-C IO spare channel

19 Experion L19 Add DI device in Series C IOspare channel

20 Experion L20 Add DO device in Series C IOspare channel

21 Experion L21 Add AI device in Series C IOspare channel with junction box

22 Experion L22 Add AO device in Series C IOspare channel with junction box

23 Experion L23 Add DI device in Series C IOspare channel with junction box

24 Experion L24 Add DO device in Series C IOspare channel with junction box

25 Experion L25 Swap wire connection Fault fixing at AI IOTA

26 Experion L26 Swap wire connection Fault fixing at DO IOTA

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System Lesson # Description Type ID

27 Experion L27 Swap wire connection Fault fixing at AO IOTA

28 Experion L28 Disconnecting cable end points from Junction Box which is connected to DI device

29 Experion L29 Disconnecting cable end points from Junction Box which is connected to DO device

30 Experion L30 Faulty AI IOTA replacement

31 Experion L31 Faulty AO IOTA replacement

32 Experion L32 Faulty DI IOTA replacement

33 Experion L33 Faulty DO IOTA replacement

34 Experion L34 Faulty AI Module replacement

35 Experion L35 Faulty AO Module replacement

36 Experion L36 Faulty DI Module replacement

37 Experion L37 Faulty DO Module replacement

38 Experion L38 Open Wire identification and recovery for AI device

39 Experion L39 Open Wire identification and recovery for AO device

40 Experion L40 Open Wire identification and recovery for DI device

41 Experion L41 Open Wire identification and recovery for DO device

9.3.2 Export Training Modules from IC Management Console

Honeywell Competency Management - Immersive Competency provides Training Modules. You must export the to import the control strategies to Experion PKS Server. You can also create new custom modules as per the requirement. Training modules must be created using IC Client Application on Microsoft HoloLens/PC. In IC Client Application Training Modules are termed as Lessons. You can import these modules into Skills Insight IC Management Console and publish. Assign the modules to the trainer or trainee. Make sure to add Experion configurations files to each module. For more information about creating new Training Module (Lesson), see the section How to Create New Lesson.

9.3.3 Exporting Training Modules

Training modules created can be exported from IC Management Console. The associated control

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strategy required to complete the lesson must be imported into the Control Builder. 1. On the Honeywell Competency Management - Immersive Competency Dashboard, click Training Modules. 2. From the System Type drop-down, select Experion.

3. Select the module to export and click .

9.3.4 Requesting New Virtual Machine with Experion PKS or Safety Manager

Starting with R200, you can request for both Experion PKS and Safety Manager systems based on your License and training module. You can request for Experion PKS/Safety Manager Virtual Machine to configure and view the state changes that occurs as a result of changes in the hardware setup. Each Trainee is assigned with an individual Safety Manager VM. VM assignment is initiated and FQDN is displayed. You must connect remotely to the Safety Manager through remote session within 30 minutes of VM assignment. If there is a delay more than 30 minutes, then the VM is released to the resource pool. Experion VM is also returned to the pool resource in case VM is idle for 30 days. You can perform the following activity in the System Management:

l Start - For the first instance, request for Virtual Machine assignment. During subsequent instance, you can start the VM in case it is shutdown.You will receive an email notifying about the allocation of the VM along with FQDN required to connect remotely to the system.

l Stop - Shutdown the VM. However, VM is still assigned to the requested user. You will receive an email notifying that you must Start the VM from the Management Console.

l Delete - You can return the VM to the resource pool on completion of tasks in Safety Builder. If the VM is idle for 30 days, then it is automatically deleted. In both the case, VM will disassociated from the assigned user. You must request for new VM using Start option. You will receive an email notifying that assign VM is deleted and you must initiate the VM request process from the Management Console.

l Refresh - Fetches the latest system detail.

9.3.5 Requesting for VM with Experion PKS or Safety Manager

1. On the Management Console, click System Management.

2. Click . You will be redirected to the Virtual Machine Status page.

3. Click Add New System or . The Configure New System dialog appears.

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4. Select the system required and set the credentials to access the system from the remote desktop. a. In the System field, select either Experion PKS or Safety Manager system based on the training requirement. b. In the User Name field, enter a name. The User Name can be different from the IC Login account. c. In the Password field, create a password which meet the following criteria: Minimum length of 14 characters containing minimum of one uppercase and one lowercase alphabet, one number, and one special character. d. In the Confirm Password field, reenter the password provided above.

NOTE It is recommended to make note of the User Name and Password required for remotely connecting to Experion PKS or Safety Manager VM.

e. Click Save.

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5. Process begins to identify, provision, and assign the VM. You will receive an email confirming the assignment and instruction for next action. 6. Click Download button to download the RDP file. This RDP file is valid for only 15 minutes. However, you can download the RDP file multiple times.

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NOTE Make sure you connect to assigned VM within 30 minutes from assignment. After 30 minutes, VM will be released to the resource pool and you must restart the request again.

Once VM is assigned, remotely connect to Experion PKS/Safety Manager system from thin- client. This session is active for an hour, after that you must re-download the RDP file and establish the connection afresh. 7. Connect to Experion PKS Server / Safety Manager VM: a. On the desktop (thin-provisioned), click Start button. Launch Run, enter mstsc and click OK. b. Enter (or copy-paste) the complete FQDN displayed in Step 3. c. Click Connect. d. Trust the remote connection and click Connect.

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e. Click Other user and enter credentials created in Step 4 and OK. f. Click Yes. Or a. Click Download. A Default.rdp is downloaded to connect to Safety Manager Server. b. Click Default.rdp and click Connect. Enter Your Credentials dialog appear. In R200.1, superuser is considered for login by default. c. Click More Choice > Use a different User and enter the user credentials created in Step 4. d. Click OK. 8. For Safety Manager system, you will be able to view system configuration details displayed on the Desktop. The displayed information CP1 IP Address and CP2 IP Address are required to complete the configuration in Safety Builder.

You can begin to view and learn how hardware faults and changes impact the state change in C300 controller status in the Control Builder. For more information about C300 lessons to learn, see the section Lessons.

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9.3.6 Establishing Connection between C300 and Control Builder

After the Expreion PKS VM is assigned, you must establish connection between the C300 hardware (cabinet and modules build in IC application) and Control Builder to understand how the status change in hardware results in the soft status changes and the implications. 1. Connect to Experion PKS Server: a. Click Download. A Default.rdp is downloaded to connect to Experion PKS Server. b. Click Default.rdp and click Connect. Enter Your Credentials dialog appear. c. In case logged in user is selected, click More Choice > Use a different User and enter the user credentials created while requesting for the system. d. Click OK. 2. Click OK if following notice is displayed.

3. Your prompted to install Windows Updates, you can ignore the updates. Click View Details and close the dialog.

4. Open Configuration Studio, click Start > Honeywell Experion Tools >Configuration Studio.

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5. Select the Experion PKS 500.2 and click Connect.

6. In the Configuration Studio, select Control Strategy > Configure process control strategies.

7. From the Task Bar, launch . The Control Builder - Library appears. 8. In the Project - Assignment pane, strategy for non-redundant C300 controller is displayed.

9.3.7 Import Control Strategies to Control Builder

Assumption: You have requested for Experion PKS VM and connected to an active remote session. For more information, see System Management. Preparation to begin lessons L03 through L41:

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1. From the Experion PKS machine login to the Management Console and click Training Modules. 2. Select the lesson and click Export. A Download.zip file containing the Control Strategy is downloaded. 3. Extract the contents of the Download.zip and import the control strategies from Control Builder. 4. In Control Builder, go to File > Import. The Import dialog box appears. 5. Click Browse and navigate to the location where the \Download\Setup folder containing the saved strategy. 6. Under the Available Objects For Import, select the strategy and click Select. Click Import.

7. In Project tab of Control Builder, right-click the controller (Example: C300_NR) and select Module Properties. 8. In the Main tab, perform the following:

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a. Scroll-down to Simulation Node Configuration section. b. Select Load to simulation Environment check box. c. In the Host IP Address field, enter the IP Address of the Experion PKS Server.

d. Click OK.

9.3.8 Open Lesson

You can open lesson in following three modes:

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Plugging in Hardware Modules

You can plug-in IOTA, modules, network switches, or field devices in two scenarios. First when you are creating a new hardware infrastructure and second when you are replacing a faulty hardware module. However, to plug-in the hardware in second scenario requires you to perform one additional task. The additional task is to select the target location to plug-in the module and then select (click or air-tap) the module to view the menu options. For example, when you are replacing faulty IOTA, you must first unplug the C300 and network cables plugged into the IOTA. After replacing the faulty IOTA, before plugging in C300 or network cable, you must first select the target IOTA location and then select (click or air-tap) the unplugged C300 or cable to view the menu to select the action.

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Show Me

In Show Me mode, you can view the sequence of action that must be performed in other to complete the lesson. During the course of each lesson you must perform few configuration steps in the Control Builder. 1. Click or air-tap Lesson in the Dashboard.

2. Select the lesson and click Show Me

3. Warning to wait until controller boot-up is displayed.

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4. Warning to perform the selected lesson only if secondary controller is faulty is displayed.

5. Hardware loading process begins.

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6. Hardware for the selected lesson is loaded.

7. Instruction to be performed in the Experion PKS - Control Builder is displayed.

At this point, all the controllers and CF9s starts booting up, LED blinks, alphanumeric display on the controller shows the boot sequence. Note the IP address of the controller at the end of boot sequence should show 12.12.12.X with status as “NODB” (X is the device index set on the controller and 12.12.12.0 is the base IP set in control builder. If base IP set is different, the IP will show as per the defined base IP in the control builder). 8. View the next steps that are automatically displayed sequentially. 9. Task to perform from the Control Builder.

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For more information about the controller status representation, see Appendix. 10. Click Ok.

Help Me

In Help Me mode, you will be prompted with action that must be performed at each step. During the course of each lesson you might have to perform few configuration steps in the Control Builder. Following procedure shows the steps for Lesson - L03 Faulty C300 controller Module replacement (non-redundant) with same firmware in Help Me mode as an example.

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1. Click or air-tap Lesson in the Dashboard.

2. Select the lesson and click Help Me.

3. Warning to wait until controller boot-up is displayed.

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4. Warning to perform the selected lesson only if secondary controller is faulty is displayed.

5. Hardware loading process begins.

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6. Hardware for the selected lesson is loaded.

7. Instruction to be performed in the Experion PKS - Control Builder is displayed.

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At this point, all the controllers and CF9s starts booting up, LED blinks, alphanumeric display on the controller shows the boot sequence. Note the IP address of the controller at the end of boot sequence should show 12.12.12.X with status as “NODB” (X is the device index set on the controller and 12.12.12.0 is the base IP set in control builder. If base IP set is different, the IP will show as per the defined base IP in the control builder). 8. Click or air-tap Turn off the fuse.

9. Click or air-tap Unscrew to loosen the side screws.

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10. Click or air-tap Unscrew the middle screw.

11. Click or air-tap Unplug Device to detach the controller from IOTA. Do not delete the device before unplugging.

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12. Click or air-tap Delete to dispatch the faulty controller. A message confirming the delete action appears. Click OK.

13. Select a new controller from the Library and add it in the cabinet.

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a. Prompt to add new controller.

b. Turn left to view the modules in the Library.

14. Click or air-tap Plug Device to add the Controller on to the IOTA.

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15. Click or air-tap Screw to tighten the center screw.

16. Click or air-tap Screw to tighten the side screws.

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17. Click or air-tap Turn on the fuse. Replacing the faulty hardware component is complete. Now you must enable synchronization from the Control Builder.

18. Task to perform from the Control Builder.

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19. Click Ok.

For more information about the controller status representation, see Appendix. 20. Turn left and click/air-tap Lessons to go back to list of lessons.

21. Click Ok confirming the action.

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Try Me

1. On the dashboard, click Lesson. The list of lessons is displayed. 2. Select the Lesson and click Try Me. 3. Complete the task based on learning in Show Me and Help Me modes. For more information about the controller status representation, see Appendix. 4. Once tasks in lesson are complete, Lesson Finish message appears. Click Ok. 5. Turn left and in the Action Manager, click Finish Lesson. 6. Click Ok to confirm the lesson completion.

7. Summary of the lesson and status is displayed.

8. Click Close.

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9. Click Lessons to go back to the list of lessons or click Home to go back the dashboard.

10. Click Ok to confirm the action.

The Summary section on the IC Application dashboard is updated based on the lesson status. If lesson is completed successfully, count under Completed increases and count under Not Started decreases. If unable to complete the lesson successfully due to incorrect steps performed, interrupted, or aborted, then count would increase under Incompleted and still decrease under Not Started. Pictorial representation and report of the Lesson status can be viewed in the IC Management Console-Lesson Status option. For more information, see Lesson Status.

9.3.9 Lesson Status

Pictorial representation of the lesson status is displayed. You can export Lesson status to PDF format. You can view the current status of the training, number of lessons completed and pending against total number of lessons.

User Lesson Status

Administrator/Trainer View the lesson cumulative lesson status report and status for individual user and self.

Trainee View the status of completed vs pending.

Administrator/Trainer View

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Trainee View

Sample PDF Report

9.4 Open Standard Hardware Setup

Immersive Competency provides standard hardware setup. You can view the standard setup to understand how each module are connected. You can also create custom hardware setup to cater to the requirement. For the list of hardware modules available, see Simulated Modules.

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9.4.1 List of Standard Hardware Setup

Following are the list of lesson that you can view. Standard lessons are linked to these hardware setups. Starting from R101.1, following two new Standard hardware setups are available: Series C IO with Field Devices and Series C IO with Field Devices connected using Junction Box.

# System Type Hardware Setup

1 Experion C300 Redundant Setup

2 Experion Non-Redundant C300 Hardware Setup

3 Experion C300 Redundant setup for Series-C IO

4 Experion C300 Redundant setup for Series-C IO with C300 battery

5 Experion Empty cabinet

6 Experion C300 Redundant Hardware Setup with C300 battery

7 Experion Series C IO with Field Devices

8 Experion Series C IO with Field Devices connected using Junction Box

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9.4.2 Viewing Standard Hardware

1. On the dashboard, click Hardware. The list of hardware setups are displayed.

2. Select the hardware you want to view and click Open. The selected hardware setup is loaded. 3. Remotely connect to Experion PKS/Safety Manager VM. 4. Perform modification required in IC application hardware and view the appropriate state changes in Experion PKS/Safety Manager.

9.5 Create New Hardware or Lesson for Experion PKS

You can create new hardware setups or lessons to cater the custom requirement.

9.5.1 Create New Hardware Setup

Skills Insight IC provides standard redundant and non-redundant hardware setups. You can create new hardware setup according to custom requirements. To create new setup, first list down the purpose and components required for a specific hardware setup. You must have necessary privileges to create and save hardware. For more information, see the section Role Configuration. Where to create: IC Client Application - Microsoft HoloLens or PC

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1. On the Dashboard, click Hardware.

2. Click New. The Action Manager screen appears. 3. Click or air-tap Library. The component library appears. 4. Select the module and create the setup. 5. Actions performed is captured. Following is an example for Non-redundant setup. a. IOTA board - Select C300 IOTA, insert the IOTA onto the cabinet, and plug-in the IOTA board. b. C300 Controller - Select C300 controller, plug-in the controller, screw-in side screws, and middle screw. c. Cables - Plug-in Green and Yellow cables. d. Turn ON the IOTA fuse.

6. Click Save. 7. Enter Name and description for the new hardware.

A message indicating a successful hardware creation appears.

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8. Click Home to go back to the dashboard.

Publish New Hardware Setup

Where to publish: IC Management Console Hardware setup created using the IC Client Application can be published for other user to access. 1. On the Honeywell Competency Management - Immersive Competency Dashboard, click Hardware Setup. List of hardware setup are listed. 2. Select the setup and click .

9.5.2 Create New Lesson

Only a Trainer who is a Premium member of Honeywell Competency Management - Immersive Competency have the privilege to create a new lesson. Skills Insight IC provides standard lessons. You can create new lesson according to the custom requirements. To create new lesson, first list down the purpose, components required and order to perform the tasks. You must have necessary privileges to create and save lessons. For more information, see the section Role Configuration. Where to create: IC Client Application (Microsoft HoloLens or PC) 1. On the Dashboard, click Lesson. 2. Click New. a. A initial hardware setup is required for creating a lesson. You can either opt to associate the new lesson with existing hardware setup or create new hardware setup.

Options Actions

Yes 1. Click Yes. A list of existing hardware setup is displayed. 2. Select the required hardware setup and click Open. The selected hardware is loaded. 3. Proceed with creating the lesson.

No Proceed to create a new hardware and lesson.

b. Click Create Step.

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c. Click Edit and enter the description for the task performed in the specific step. d. Double-click the level 1 task to create level 2 tasks or add messages.

e. Click Add Message. f. Click Edit to enter the message or step. g. Perform actions such as creating new hardware setup or modifying existing setup.

h. You can opt to process the task automatically (for automatic process, select ) or

Trainee to perform the task manually (for manual process, select ). i. Repeat step c to step e for all the level 2 tasks. j. Click Back.

k. Select to either make the execution should be ordered or unordered manner. 3. Repeat step 2a-2g to create all the tasks required for the hardware creation.

4. Click Save.

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5. Enter name and description for the hardware and the lesson. 6. Click Save. A message indicating a successful hardware creation appears.

7. Click Home to go back to dashboard.

Publish New Lesson

After creating a new lesson in the IC application, you must publish for other users to view the new training module.

Training modules created using IC Client Application can be published for other user to access. 1. On the Honeywell Competency Management - Immersive Competency Dashboard, click Training Modules. List of modules are listed. 2. Select the module and click .

9.6 Export Hardware Modules or Lessons

You can export Standard and Custom Hardware Setup or Lessons that are published.

l Export Hardware Setup

l Export Training Modules

9.6.1 Export Hardware setups

Honeywell Competency Management - Immersive Competency provides eight Hardware Setups that you can export, you can opt to export only configuration file associated with hardware setup alone. You can create new Hardware Setup based on custom requirement in the IC Client Application. For more information about creating new setup, see the section How to Create New

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Heardware Setups. Honeywell Competency Management - Immersive Competency provides the following standard setup:

l Redundant C300 Controllers

l Non-redundant C300 Controller

l C300 Redundant setup for Series-C IO

l C300 Redundant setup for Series-C IO with C300 battery

l Empty cabinet

l C300 Redundant Hardware Setup with C300 battery

l Series C IO with Field Devices

l Series C IO with Field Devices connected using Junction Box

Exporting Hardware Setups

Hardware setups and associated configuration files available can be exported from IC Management Console and be shared to other users.

NOTE You can successfully export configuration files separately only if the configuration file is associated the specific hardware setup. In case configuration file is not associated, then an error message is displayed.

1. On the Honeywell Competency Management - Immersive Competency Dashboard, click Hardware Setup. 2. From the System Type drop-down, select either Experion or Safety Manager as required. 3. Select the check box against the hardware you wish to export.

4. Click .

9.7 Import Hardware Setup or Lessons

You can import Custom Hardware Setup or Lessons that are published.

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l Import Hardware Setup

l Import Training Modules

9.7.1 Import Training Modules

The custom (New) Training Modules that are created using IC client application (either on Microsoft HoloLens or Desktop) will be available for all users in the site to learn after publishing. To share the custom Training Modules with user of different site, then you can export and share the custom Training Modules. You can import the custom Training Modules shared in such scenario using the IC Management Console. 1. On the Honeywell Competency Management - Immersive Competency Dashboard, click Training Modules.

2. Click . 3. Browse to the location where the training modules are saved. 4. Select the ZIP file and click Open.

NOTE Make sure to select the complete ZIP file and not the extract the content of Download.zip or the JSON file. You may encounter error if you attempt to import the JSON file.

5. If you want to include Configuration Files additionally click . The Add Configuration dialog appears. 6. Browse to the location Experion PKS configuration files are stored. Select all the files and click Open. 7. Click .

9.8 Delete Hardware or Lessons

You can delete custom hardware setups or lessons that are created in addition to out-of-the-box hardware setups and lessons. If the lesson or hardware is published, then you must unpublish to be able to delete.

NOTE You cannot delete Honeywell published Standard Training Modules and Hardware setups.

9.8.1 Delete Published Lesson

New training modules created can be deleted. If the module is published, then you must first un- publish before deleting. 1. On the Honeywell Competency Management - Immersive Competency Dashboard, click Training Modules. A list of modules is listed. 2. Select the module and click Unpublish.

3. Click .

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9.8.2 Delete Published Hardware Setups

Hardware setup that are created can be deleted. If the module is published, then you must first un-publish before deleting. 1. On the Honeywell Competency Management - Immersive Competency Dashboard, click Hardware Setup. List of setups are listed. 2. Select the setup and click Unpublish.

3. Click .

9.9 Troubleshoot

9.9.1 Management Console

Service not available

Problem: License Management page displays the Service not running error message. Solution: Refresh the Management Console (Ctrl + F5).

9.9.2 IC Client Application

Login failure

Problem : Unable to login to the Skills Insight Immersive Competency application. Cause 1: Delay in fetching or validating the user credentials due to slow network speed. Solution 1: Wait until the application response or provide the credentials and log in again. Cause 2: Password has expired. Solution 2: It is highly recommended to reset your password every 90 days. Login to IC Management Console and reset your password using either Forgot Password or Change Password. Cause 3: License has expired or Renew/Topup process is not complete. Solution 3: Contact your IC Administrator to confirm the license tenure is valid and Renew/Topup process is complete. For more information about how to validate License tenure, see the License Management (License Expiry Notification) on the IC Management Console. For more information about Renew/Topup process, see the sections Renew Plan and Topup Plan respectively.

State does not reflect correct status

Problem 1: Control builder state shows as NODB in the client while shows OK in Experion PKS Server.

Problem 2: Client is idle for more than an hour. Problem 3: In the redundant scenario, both primary and secondary Experion PKS Server status in displayed as OK in the client. Problem 4: When multiple users connect to the server, then the no change is observed in client after inducing faults. Solution: On the Experion PKS Server node, restart the IC Agent service. Follow the steps:

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1. Click Start button. Launch the Run, enter the services.msc and click OK. 2. In the services, locate IC Agent. Right-click the service and click Start or Restart.

After bootup, C300 Controller LEDs blink properly but IP is displayed as - BP-

Problem: In the IC Client Application (HoloLens/PC), hardware setup is created and cabinet is powered ON. C300 controller LEDs blinks properly but the IP address displayed as -BP-. C300 Controller hardware is not mapped to relevant control strategy in the Control Builder. Cause 1: User is not assigned Experion PKS Server. Solution 1: Request for Experion PKS Server from IC Management Console- System Management. Cause 2: Remote session to Experion PKS is not Active. Solution 2: Start a remote connection to the assigned Experion PKS Server. Cause 3: Lack or loss of communication between IC Agent and IC client application. Solution 3: Restart Experion PKS Server to establish the connection.

Cabinet is above your eye-level in the Mixed Reality environment

Problem: In your Mixed Reality environment cabinet and other hologram would appear above your eye-level causing discomfort in performing the operation. Cause: In case you have changed the location, then the previous environment setting would not match the dimension of your current environment. Solution: Reset the environment to the current location, and verify the actual ground matches the ground in Mixed Reality. Follow the steps to reset the environment: 1. Open the Mixed Reality Portal. 2. Click ellipses at the bottom-left corner and select Settings. The Settings page appears.

3. In the left-pane, click Environment. In the center-pane, click Clear environment data.

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9.10 Appendix: SIM C300 Icons

Following are the new icons to represent the simulated Controller status in the Control Builder.

C300 Controller Icons Represents (C300 State)

SIM C300 Primary configured for redundant operation. N/A

SIM C300 Secondary configured for redundant operation. N/A

Primary SIM C300 is not communicating. No Communication (Offnet)

Secondary SIM C300 is not communicating. No Communication (Offnet)

Primary SIM C300 is not synchronized and partner No Database SIM C300 is visible

Primary SIM C300 is not synchronized and partner SIM C300 is No Database absent or incompatible

Primary SIM C300 is synchronized Idle

Primary SIM C300, standby synchronization Idle

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C300 Controller Icons Represents (C300 State)

Primary SIM C300 is not synchronized and partner SIM C300 is Idle visible.

Primary SIM C300 is not synchronized and partner SIM C300 is Idle absent or incompatible.

Primary SIM C300 is synchronized Run or OK

Primary SIM C300, standby synchronization Run or OK

Primary SIM C300 is not synchronized and partner SIM C300 is Run or OK visible

Primary SIM C300 is not synchronized and partner SIM C300 is Run or OK absent or incompatible

Secondary SIM C300 is synchronized Backup

Secondary SIM C300, standby synchronization Backup

Secondary SIM C300 is not synchronized and partner SIM C300 is Backup visible

Secondary SIM C300 is not synchronized and partner SIM C300 is Backup absent or incompatible.

Primary SIMC300 is synchronized Idle Soft Fail

Primary SIM C300, standby synchronization Idle Soft Fail

Primary SIM C300 is not synchronized and partner SIM C300 is Idle Soft Fail visible

Primary SIM C300 is not synchronized and partner SIM C300 is Idle Soft Fail absent or incompatible

Primary SIM C300 is synchronized Run Soft Fail or OK Soft Fail

Primary SIM C300, standby synchronization Run Soft Fail or OK Soft Fail

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C300 Controller Icons Represents (C300 State)

Primary SIM C300 is not synchronized and partner SIM C300 is Run Soft Fail or OK visible Soft Fail

Primary SIM C300 is not synchronized and partner SIM C300 is Run Soft Fail or OK absent or incompatible Soft Fail

Secondary SIM C300 is synchronized Backup Soft Fail

Secondary SIM C300, standby synchronization Backup Soft Fail

Secondary SIM C300 is not synchronized and partner SIM C300 is Backup Soft Fail visible partner present.

Secondary SIM C300 is not synchronized and partner SIM C300 is Backup Soft Fail absent or incompatible

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Trademarks

Experion®, PlantScape®, SafeBrowse®, TotalPlant®, ControlEdge™, and TDC 3000® are registered trademarks of Honeywell International, Inc. OneWireless™ is a trademark of Honeywell International, Inc. Other trademarks

Microsoft and SQL Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Trademarks that appear in this document are used only to the benefit of the trademark owner, with no intention of trademark infringement. Third-party licenses

This product may contain or be derived from materials, including software, of third parties. The third party materials may be subject to licenses, notices, restrictions and obligations imposed by the licensor. The licenses, notices, restrictions and obligations, if any, may be found in the materials accompanying the product, in the documents or files accompanying such third party materials, in a file named third_party_licenses on the media containing the product, or at http://www.honeywell.com/ps/thirdpartylicenses. Documentation feedback

You can find the most up-to-date documents on the Honeywell Process Solutions support website at:

l http://www.honeywellprocess.com/support

If you have comments about Honeywell Process Solutions documentation, send your feedback to:

l [email protected]

Use this email address to provide feedback, or to report errors and omissions in the documentation. For immediate help with a technical problem, contact your local Honeywell Process Solutions Customer Contact Center (CCC) or Honeywell Technical Assistance Center (TAC). How to report a security vulnerability

For the purpose of submission, a security vulnerability is defined as a software defect or weakness that can be exploited to reduce the operational or security capabilities of the software. Honeywell investigates all reports of security vulnerabilities affecting Honeywell products and services. To report a potential security vulnerability against any Honeywell product, please follow the instructions at: https://honeywell.com/pages/vulnerabilityreporting.aspx

Submit the requested information to Honeywell using one of the following methods:

l Send an email to [email protected]. or

l Contact your local Honeywell Process Solutions Customer Contact Center (CCC) or Honeywell Technical Assistance Center (TAC) listed in the “Support” section of this document.

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For support, contact your local Honeywell Process Solutions Customer Contact Center (CCC). To find your local CCC visit the website, https://www.honeywellprocess.com/en-US/contact- us/customer-support-contacts/Pages/default.aspx. Training classes

Honeywell holds technical training classes about Experion PKS. These classes are taught by experts in the field of process control systems. For more information about these classes, contact your Honeywell representative, or see http://www.automationcollege.com.

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