Success Is ESSENTIAL Award-Winning Bedfordshire Company Essential Are Powering Ahead with Aggressive Expansion Plans
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BUSINESS Better together. Working together, achieving more. focusOfficial Magazine of Bedfordshire Chamber of Commerce Summer 2019 Success is ESSENTIAL Award-winning Bedfordshire company Essential are powering ahead with aggressive expansion plans Connect. Global. Voice. Discover more at www.chamber-business.com Welcome Welcome to the summer edition of Focus With March 29 now been and gone and the UK still part of the EU, the ongoing confusion around Brexit continues to create uncertainty in our region. Our latest Quarterly Economic Survey (QES) results has clearly illustrated business confidence has taken a significant dip, with future domestic and export orders forecast to be on the pessimistic side and investment intentions seeing further declines. While we’re working closely with British Chambers of Commerce to ensure members are as up to date on the latest issues surrounding Brexit, we recognise there are local challenges businesses are having to face; many of which we can have a direct influence on. After consulting with over 100 members on their key priorities for the coming year we have been able to shape a manifesto that reflects the challenges, BUSINESS opportunities and changes members believe will create a positive impact on the success of business in Bedfordshire. The manifesto sets out its priorities in three core themes; People, Place & Trade. Business is done focus I would like to take the opportunity to thank those members and key Business is done Official Magazine of Bedfordshire stakeholders who have contributed to the manifesto. Our aim is to Chamber of Commerce continue working collaboratively on these priorities. We recognise that the business environment is an ever-changing landscape - now more so than ever - and as our future relationship with the EU becomes clearer or further trends appear, we will better together. Our Partners be seeking your views to build on the manifesto. Please Youbetter don’t have to run your together. business on your own take the opportunity to make your voice heard. You don’t have to run your business on your own You can find our Manifesto at www.chamber-business.com and I welcome your views. #workingtogether #achievingmore We’re dedicated to getting you exactly what you need to make your business fly. Editor We’re dedicated to getting you exactly what you need to make your business fly. Paula Devine #businesstogetherness And while there are sure to be challenges ahead, your membership will give you Bedfordshire Chamber of Commerce And while there are sure to be challenges ahead, your membership will give you [email protected] Justin Richardson access to a network that has a wealth of expertise and support to share. Design and Print Chief Executive access to a network that has a wealth of expertise and support to share. JNB Publishing Ltd That’s really what Business Togetherness is about. 01582 416171 That’s really what Business Togetherness is about. www.jnbpublishing.co.uk ••R Raiseaise Your Profile © Copyright 2019 • Raise Your Profile Bedfordshire Chamber of Commerce • Go Global Hart House Business Centre, • Go Global Kimpton Road, Luton, content • NNetworkingetworking & Events Bedfordshire LU2 0LB focus 01582 522448 • Networking & Events 4 CHAMBER NEWS 14 BUSINESS ADVICE Business Focus is an open forum for The latest news and updates SMALL BUT BEAUTIFUL BREAKS: Tax breaks and benefits every SME members of the Chamber. Your news, REPORT should know about Any business, any size, we know and understand the pressures and views, features and other items for 7 ECONOMIC Our quarterly financial report review possible inclusion are most welcome. 15 MEMBER NEWS ambitions your business has. Imagine what you could achieve being part Views in Business Focus are not necessarily those 9 CHAMBER EVENTS Bedfordshire Chamber members share of the Chamber, the publishers, their staff or Connect with other Chamber their news and developments Anyof a business,local, national any andsize, international we know and business understand community. the pressures and associates. members and local businesses While every care has been taken in compiling this 23 NEW MEMBERS ambitions your business has. Imagine what you could achieve being part publication, and the statements contained herin 11 BUSINESS COMMENT New businesses that have joined are believed to be correct, the publishers and NET LOSS: The worst business Bedfordshire Chamber of Commerce Find out how we can help your business at www.chamber-business.com the promoters will not accept responsibility for of a local, national and international business community. any inaccuracies. reproduction of any part of this investments over the past publication without express permission from the two decades that saw money 24 MEMBER PROFILES publishers is strictly prohibited. disappearing down the plughole Learn more about our members Find out how we can help your business Bedfordshire Chamber of Commerce and the 25 INTERVIEW Get in touch. publishers make no recommendation in respect 12 BUSINESS FEATURE BUSINESS www.chamber-business.com of any of the advertisers and no recommendation Bedfordshire company Essential are Meet Alice Gadney, Director of Silver7 Get in touch. may be implied by way of the presence of their powering ahead with aggressive Mapping & Mini Map Makers Phone us: 01582 522448 Email us:us: memmembership@[email protected] advertisement. Phone us: 01582 522448 Email us: [email protected] expansion plans on 2019 Working together, achieving more. www.chamber-business.com | 03 Voice Better together. Working together, Chamber News achieving more. The Chairman’s View Lobbying: best practices and techniques So, the Brexit farce continues (I seem to have said that Whether we’ve experienced its presence in the media, Lobbying etiquette previously, and have a worrying feeling that I might be or benefitted from a successful outcome, lobbying will Decision makers and lawmakers will be most receptive to have played a role in most of our lives. Perhaps we’ve those who follow lobbying best practices and demonstrate saying it for some time to come….). We are now told even felt its impact as a business, through a policy that etiquette throughout the entire process. These tips should that Brexit will take place on Halloween if we do not was either rejected or supported by parliament. help stay within the best practice guidelines and maximise your changes of resolving the issues and gaining the agree to a deal beforehand which, as many have said, recognition and support you need. seems laughably appropriate. Whether directly or indirectly, lobbying is a technique used to influence key decision makers, legislators or elected members of the government to try and Know your facts The British Chambers of Commerce and individual businesses Just as you would prepare for a presentation or a job therefore have to continue to do what they can to prepare for persuade either for or against a policy. interview, anticipate questions and be sure you are well- Brexit, even if the politicians prefer to go on holiday (again). versed on the matter in question. Read literature around Some of this preparation is positive, such as the BCC expanding Lobbying strategies can be employed by individuals, the topic and concerns you wish to resolve. Demonstrating Jeremy Brockis its chamber network into over 50 overseas markets, creating charities, businesses or pressure groups. The reason this your knowledge and dedication will help the decision Chairman of Bedfordshire great opportunities for British business. However, some steps is so relevant to business owners is because it could be maker hold you in higher regard. Chamber of Commerce being taken are of less obvious benefit, such as stock-piling to relating to a policy that directly impacts the future of Try to be brief and direct throughout any meetings and mitigate the risk of a “no deal”, boosting imports and growth your business. through any written communication. Policy makers are figures, albeit probably temporarily. Why lobby? short on time and will appreciate you getting to the point. Nevertheless, whilst business does what it can in some respects, Lobbying is a tool that enables us to make a difference, change laws and put pressure on the government. It Prepare there are others where it is failing to grasp the nettle. The “We now have involves the use of persuasive efforts to convince legislators Take along a memorandum or agenda, include bill continued lack of investment is a major cause for concern. At the and policymakers towards influencing political change, numbers and reference numbers that pertain to a the lowest level of BCC Annual Conference at the end of March, NatWest said that government decisions and policies. particular legislation and be specific. Bring literature unemployment since business investment was down 14%. For too long British industry relevant to the matter, or anything that could support your has relied upon an abundant workforce, made easier by the Policymakers care about problems and it’s their job to argument. It’s a good idea to leave something tangible December 1974, and availability of workers from the rest of the EU, instead of investing facilitate political change which can benefit those directly with the legislator. in new technologies and improved working practices. affected by the issues. Policymakers depend on lobbyists to the level for women is present them with the facts, the concerns and the rationale Also prepare yourself for a blatant refusal and rudeness. We now have the lowest level of unemployment since December behind their arguments to help them come to an informed Take it with a dignified response and accept that this the lowest since 1971, can unfortunately be part of the process. Becoming too 1974, and the level for women is the lowest since 1971, when and fair decision involving an issue. Those issues might argumentative or aggressive will most certainly go against when records began.