Annual Report
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Annual Report new name, new logo, new look Cornish Street, Castlemaine Vic 3450, PO Box 50 www.castlemainehealth.org.au CENTRAL, VITAL AND THRIVING Contents Vision Year in Brief 1 Our Facilities 10 Castlemaine Health will be widely acknowledged within our industry and by Overview of Services Provided 2 Our Environment 12 stakeholders as a preeminent Australian Rural Health Service. Report of Operations 3 Corporate Governance 13 Our Finance Team 4 Organisational Chart 14 Mission Our Nursing Care 5 Our Staff 15 As a comprehensive rural health service for the Castlemaine district we shall maturely Our Community Programs 7 Our Social Club 17 continue to expand our knowledge, learning, services and skills and partner Our Volunteers 9 Statutory Compliance 18 with other stakeholders to provide person centred care of the highest quality. Acknowledgements & Local Map 19 Disclosure Index 20 Castlemaine Health DDG undertook extensive consultation Five colours have been selected to with staff and community to gather the represent the organisation and the – the brand story data and opinion that would inform the different services: brand development, before recommending Navy: Corporate In 2008 the Board and Executive of a relevant new brand structure based on Orange: Residential Aged Care Mt Alexander Hospital (as it was then three key elements. Red: Administration known) recognised the need for a Blue: Acute and Rehabilitation re-think of the organisation’s image. The new name Green: Community Health The Hospital’s role within the Loddon Castlemaine Health communicates the Mallee Region had developed to meet organisation’s aspirations as a sub-regional The new positioning statement the needs of a growing population. entity that is much more than a Hospital. Central, vital and thriving encapsulates Delivery of a diverse range of inpatient, It reflects the breadth and depth of the the character of Castlemaine Health in a outpatient and outreach services to the services offered and delivers versatility for simple, connective phrase. ‘Central’ refers Shire of Mount Alexander had extended future extension or diversification. It gives to Castlemaine’s convenient geographical to include provision of assessment, the brand a central, familiar focus within position, its ‘heart of Victoria’ location. rehabilitation and allied health services to its regional catchment, expressed in a ‘Vital’ captures the imperative nature of neighbouring shires. simple, easy-to-recall name. the health service, and the spirited The organisation had a clear regional The new logo development of the organisation. focus and needed a brand that reflected ‘Thriving’ conveys the prosperous, Vibrant, clean and contemporary – just that positioning to Government, expanding aspect of the business. like the organisation it represents. stakeholders, staff and community. The multi-coloured graphic with an earthy, Today The journey elemental palette reflects the regional and diverse nature of the service. A simple, The ‘old’ Mt Alexander Hospital brand was The organisation engaged Dzign Diezel stylised Mount Alexander is central to the retired in 2009 and replaced with the fresh Group (DDG) as its brand management logo (but not overpowering). The graphic and forward-focussed Castlemaine Health project partner. DDG’s specialist team is ‘ownable’ and over time will be brand – a brand that will celebrate the worked closely with the Board and remembered and recognised as real essence of this contemporary and Executive to review the existing brand. symbolising the health service. dynamic organisation well into the future. Annual Report Year in Brief Key Achievements Performance at a Glance • Development of Strategic Plan (page 3) Staff • Launch of new name and logo (page 3/inside front cover) 2009/10 2008/09 % Change • Organisational structure review (page 3) Number of Staff Employed 626 613 2.12% • Received Bronze Award at the Equivalent Full-Time 366.23 373.24 1.88% Australasian Reporting Awards (page 3) • Implementation of extensive new computer software (page 4) Patient Statistics • Closure of Thompson House low care unit (page 5) • Decrease in length of stay of Admitted patients rehabilitation clients (page 5) Sub- Sub- Acute Acute Other Other Total Total Acute Acute • Bushfire Strategy developed (page 5) 2009/10 2008/09 2009/10 2008/09 2009/10 2009/10 2008/09 2008/09 • Staff member named the first rural Separations palliative care Nurse Practitioner (page 6) Same Day 1602 1593 0 0 0 0 1602 1593 • Commencement of Monash Medical Multiday 1579 1709 345 324 25 18 1949 2051 School training program for medical Total Separations 3181 3302 345 324 25 18 3551 3644 students (page 6) Emergency * 1218 1223 • Implementation of Initial Registration Elective * 1842 1837 for Overseas Nurses Program (page 6) Other Including Maternity * 140 157 • Appointment of new positions: Blood Total Separations 3200 3217 Transfusion Nurse, Clinical Practice Total WIES * 1982 2148 Development Officer (page 6), Health Independence Program Manager, Total Bed Days * 8377 9125 7843 7630 749 433 16969 17188 Hospital Admissions at Risk Program Note Nurse, Community Rehabilitation Not applicable Centre Intake Worker (page 7), *Estimates due to change of software system Cafeteria Trainee & Health Information Services Trainee (page 10) • Increase in the number of surgical procedures (page 6) • Adult Day Services and Community Non admitted patients Aged Care Packages passed assessment against the Home and 2009/10 2008/09 Community Care Standards (page 7) • CADARG (Castlemaine and District Emergency Department Presentations * 5380 5359 Accommodation Resource Group) Outpatient Services – Occasions of Services 33184 32687 achieved accreditation against HASS (Homelessness Assistance Service Total 38564 38406 Standards) (page 8) *Estimates due to change of software system • Implementation of a lead tenant program to assist youth homelessness (page 8) • Extension of the Early Intervention service (page 8) • Reduced waste usage across the organisation (12) Resident Bed Days Babies Born • Introduction of a corporate uniform 2009/10 2008/09 2009/10 2008/09 (page 15) 63132 62999 52 62 CENTRAL, VITAL AND THRIVING 1 Overview of Services Provided Acute /Sub-Acute Facilities • Speech Therapy History (65 staffed beds) • Dietetics 2009 “Mt Alexander Hospital” renamed • Medical • Continence Management “Castlemaine Health” • Obstetric • Volunteer Assistance New logo implemented • Paediatric • Pharmacy 2008 Thompson House upgraded • Rehabilitation • Psychiatry 2007 Ellery House opened • Geriatric Evaluation & Management • Pastoral Care 2000 Newstead Hostel upgraded • Respite • Infection Control 1998 Renshaw House upgraded • Surgical • Recreational Activities 1998 Spencely House upgraded • Accident & Emergency • Transport 1996 Penhall Hostel opened Residential Aged Care High • Pathology-Provided on site by 1995 Acute Facilities relocated Care (90 beds) Gribbles Pathology 1995 Thompson House opened • Ellery House • Radiology and Ultrasonography 1994 Building Program launched - Provided on site by Bendigo • Thompson House Radiology 1986 Castlemaine District Community Hospital amalgamated with Low Care (71 beds) Facility Management Support Alexander to become Mt Alexander Hospital • Spencely • Engineering Services 1959 Mount Alexander Hostels • Penhall • Supply Department established • Renshaw • Human Resources 1939 Halford Street Hospital opened Community • Health Information Services 1860 Castlemaine Benevolent Asylum • Information Services opened • District Nursing Services • Public Relations / Fundraising 1853 Gingell Street Hospital opened • Post Acute Care Home Services • Finance Department • Support Aged Care Assessment Castlemaine Health is a public hospital Service • Hotel Services incorporated under the Health Services • Adult Day Activity Centre • Occupational Health & Safety Act 1991 and has a variety of programs • Community Rehabilitation Centre / • Quality Department and services funded by: Allied Health Departments Training and Development The Department of Health Minister: • Volunteer & Social Support Program The Honourable Daniel Andrews • Castlemaine & District • Training and Development The Department of Health & Ageing Accommodation & Resource Group Apprenticeships & Traineeships Minister: (CADARG) • Graduate Nurse Program The Honourable Nicola Roxon • Early Intervention Program • Overseas Registration Program The Department of Education Minister: • Palliative Care • Public Health Programs / Health The Honourable Bronwyn Pike Promotions Client Services The Department of Human Services • Staff Education / Professional Minister: • Medical Development The Honourable Richard Wynne • Nursing & Personal Care • Undergraduate Program • Welfare/Social Work • Work Experience Program • Podiatry • Occupational Therapy • Physiotherapy 2 Annual Report Report of Operations In reporting this year, we will seek to acute medical admissions as a direct outline our achievements and explore the outcome of actions to reduce challenges and transformation journey preventable hospital admissions. We we are facing in meeting our newly have increased operating theatre developed strategic goals. sessions which has resulted in increased surgical activity. Our rehabilitation unit Our new strategic goals have been has treated more patients associated developed following an extensive review with shorter lengths of stay and improved which, coordinated by a consultant, case management. We have extended included literature review, analysis of services