Bike Hire West Cornwall Bike Hire
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Welcome Guest Information Book Welcome Everything you need to know, from lovely local walks, to which supermarket to buy your wine from! We hope you have had a pleasant journey and now here, Our intention is to provide you with a stay to remember. we hope that you have a wonderful time at the Retreat and The essence of the Retreat is relaxed luxury and we hope that you have the opportunity to enjoy all that Cornwall this will add to the overall feeling of wellbeing whilst here. has to offer. We welcome all comments, in order to ensure consistency in the standards that we set ourselves. The Retreat is a family run business and we are passionate about our facilities and would like all of our guests to have a special time here with us. Should you have any queries or questions please get in touch – we’re just next door or call me anytime on 07766 850 351. Andrea –X– Contents Welcome 01 Your Accommodation 04 Supermarket map 06 Supermarkets 07 Eating Out map 08 Eating Out 09 Getting About 10 Dog Walk Map 12 Dog Walks 13 Beaches 14 Beaches map 16 Time Out 18 In an Emergency 22 Image: St Michaels Mount, Marazion 2 your ACCommoDAtion tion WiFi Fuse Box – there are two – one is situated within the kitchen cupboard DA to the right of the oven and one is by the rear door in the games room. f5db9df747 Water Stop Cock – there are two – one is under the manhole by the ommo rear door leading into the games room and the main one is under a small Alarm Code manhole in the pavement near the main entrance gate. ACC 0715 First Aid Box – can be found in the central raised cupboard above kettle in the kitchen. your your Sky pin Fire Extinguishers – fire extinguishers are on the wall in the kitchen and BBQ lodge. A fire blanket can be found in the central raised cupboard above 0715 kettle in the kitchen. The smoke alarms are hard wired and checked regularly. XBox Heating – the heating is set to come on for two hours in the morning (6.30 – 8.30), one hour at midday and from 4.30 – 10pm. A thermostat can 1234 be found in the hallway for setting your desired temperature and each individual radiator has a thermostat so the temperature can be controlled in Departure every room. The towel rails and hot water are set to come on with the heating. The main controls cannot be accessed by our guests but we hope that the by 10am on Saturday. The Cleaners thermostats will allow flexibility with the temperature, however should you will arrive at 10am promptly to start have any problems please ask the owner/caretaker. the cleaning. manuals – the various operation manuals can be found within the sideboard in the dining area. The main diagrams, i.e. how to operate the washing machine can be found in a folder in the drawer. Spare Bulbs & Batteries – in the central raised cupboard above the kettle in the kitchen. music – Sonos – there are three Sonos systems throughout the Retreat which can be moved from room to room as required. The manual is within the cabinet in the dining area. Automatic Gate – the gate will open automatically upon approach in a vehicle. Upon foot and as facing from inside out towards the road there is a wooden post on the right hand side – at shoulder height is a green button – press to open gate. It is the same button if trying to gain access from the road side. 44 your your Hot tub – your hot tub will be dipped and treated daily. The owner/ Games – a selection of children’s games, including Xbox games, can ACC caretaker will usually do this but will never enter without knocking on be found in boxes within the games room. Garden games can be found the front door first, to ensure you have your privacy. IF no one answers/ within the summer house. ommo you are out we will help ourselves via the garden gate in order to treat the hot tub. Please shower before use, dip your feet in the foot spa Books & Holiday Brochures – books and local Cornish books, provided and press the set button after each use. Also please keep the including walks in Cornwall, can be found in the book case. Local DA cover on when it is not in use and ensure the hot tub lights are turned holiday leaflets/brochures can be found on the wall by the breakfast tion off. If the water level drops significantly below the water level mark bar – we hope these and our holiday map on the wall will prove useful please could you use the hose from the bins and recycling area and in planning your days out. keep the water level maintained. Garden Cushions – these can be found in the summer house. Spa robes – a waffle robe is provided per guest and can be found Please ensure that the cushions are returned to the summer house either in the wardrobes or hanging on the back of the bedroom doors. after use – our weather can be very changeable and this will ensure nice dry cushions for your use again on another day. Jacuzzi Bath – after each use please place one of the sanitiser tablets, which can be found in the bathroom cabinet, into the bath table Parasol – our weather can change with sudden winds – water – turn on the jets and let them run for 2 minutes. Then drain for safety please could you ensure the parasol is kept down when bath water as usual. not in use. Bins & recycling – the bins are collected every Friday morning. Washing Line – a retractable washing line is present on the exterior Recycling is also on a Friday but fortnightly. The owner/care taker will wall by the BBQ lodge bedroom. The two lines can be drawn across the collect your rubbish and recycling from the bin area on a Thursday garden and secured onto two hooks, which can be found on the BBQ evening. Please ensure that only bagged up rubbish is placed within lodge. A washing line prop and pegs are either under the sink or in the the wheelie bins. We only recycle bottle, plastic and cardboard. bin and recycling area. Dog Waste – a dog waste bin has been provided in the bin and Gardener – the gardener comes at midday on Fridays. His name is recycling area. Nappy sacks are provided under the sink. In the interest Graham and he will knock on the front door before entering to ensure of hygiene and future guests we would really appreciate it if you could you have your privacy. clear up any mess from your dogs. Window Cleaner – the window cleaner is called Sam and he visits BBQ Lodge – sufficient charcoal and fire lighters are provided for once a month around the end of the month/27th – again he will knock your first BBQ. We keep 5kg bags of charcoal on site and are happy to on the front door before he commences cleaning to ensure you have provide these to our guests for a fee of £10. Fire logs are amazing on your privacy. the BBQs and can be purchased from Warriors in Tuckingmill or we BBQ Tip: The wooden trays can supply them for a fee of £5. When lighting the BBQ please ensure the windows and door are closed and the lever under the front of the surrounding the BBQ are BBQ is pulled fully out (to aerate and draw the smoke up through the removable and become lap trays chimney). Once lit the lever can be used to speed up or slow down the heat/cooking. by lifting up and towards you 5 1. ASDA TR27 4EP 2. m&S TR27 5LX 3. Aldi TR14 7DF B3301 4. tesco TR14 8DT REDRUTH 5. tesco Extra TR15 3QJ 6 A3047 6. morrisons TR15 3NH B3301 Camborne Junction A3047 7. trevaskis Farm POOL Illogan Highway 5 TR27 5JQ Camborne West Junction CAMBORNE ST. IVES BAY y A393 v 4 re 3 d o A3047 / G ST. IVES Gwithian d R 7 er CONNOR DOWNS ipp arr B FOUR LANES . 2 e St B3297 For BARRIPPER CARBIS BAY Rd A3074 ale 1 nh Pe HAYLE LELANT STITHIANS RESERVOIR 3 330 B3301 B PRAZE-AN-BEEBLE B3302 LEEDSTOWN A SuPErmArkEtS m E niti 1. ASDA 4. tesco – Camborne 6. morrisons – Redruth 1 South Quay, Hayle, Wesley St, Camborne, Agar Rd, Pool, Redruth, ES Cornwall TR27 4EP Cornwall TR14 8DT South West TR15 3NH / SUPERMAR 01872 248 615 0345 677 9131 01209 212121 www.asda.com/hayle-harbour www.tesco.com www.morrisons.com opening Hours: opening Hours: opening Hours: Mon- Sat: 7am – 11pm Mon- Sat: 6am – 10pm Mon- Sat: 7am – 10pm k Sunday: 10am – 4pm Sunday: 10am – 4pm Sunday: 10am – 4pm ETS 2. m&S 5. tesco Extra – Pool 7. trevaskis Farm West Cornwall Retail Park Marsh Industrial Estate, Station Rd, Carn Trevaskis Farm Restaurant, Gwinear Lane, Hayle, TR27 5LX Brea, Redruth, Rd, Connor Downs, Hayle TR27 5JQ Cornwall TR15 3QJ 01736 759 376 01209 713931 www.marksandspencer.com 0345 677 9857 www.trevaskisfarm.co.uk We love Trevaskis www.tesco.com opening Hours: opening Hours: Farm, the amazing Mon- Fri: 8am – 8pm opening Hours: Restaurant: from 8.30am local farm shop Sat: 8am – 7pm Mon- Midnight onwards Shop: 8am – 8pm Sun: 10.30am – 4.30pm Tues – Fri: 24 hours Farm: 8am – 7pm and restaurant! Sat: till midnight Cornish produce, Sunday: 10am – 4pm 3.