Accommodation Review

Hospital-allied Accommodation Providers

As at March 2009

Executive Summary...... 5

Hospital-Allied Accommodation...... 6

No Allied Accommodation ...... 6

Accommodation Not Required ...... 7

Hospital-Allied Accommodation Facilities (40) ...... 7

Non-Hospital-Allied Accommodation Facilities (29) ...... 9

Occupancy Rates – Onsite and Offsite ...... 26

Other Information...... 27

Patient Accommodation Facility by Facility ...... 28

Alexandra Serviced Apartments (Brisbane) ...... 28

Alkira Lodge ...... 30

Bezzina House Cancer Care Lodge...... 32

Blue Gum Lodge ...... 34

Calvary Mater Hospital – Villa Units ...... 36

The Canberra Hospital Residences...... 38

Casuarina Lodge...... 40

Chisholm Cottage ...... 42

Clare Residence...... 45

Concord Repatriation General Hospital Hostel...... 47

Ecclesbourne ...... 49

Elizabeth Hunter Lodge...... 51

Hope Cottage...... 53

Cancer Council March 2009 2 Isla House (Brisbane) ...... 56

Jacaranda Lodge (The SAN Hospital) ...... 58

Jean Colvin Hospital...... 61

Kookaburra Cottage 1 ...... 63

Kookaburra Cottage 2 ...... 64

Leukaemia Foundation Patient Accommodation – Newcastle...... 67

Leukaemia Foundation Accommodation – Waverton...... 69

Leukaemia Foundation Patient Accommodation –Westmead ...... 72

Lilier Lodge – Wagga Wagga ...... 74

Lions Cottage...... 76

Lorraine Lodge...... 78

McAuley Lodge ...... 79

P.A. Apartments (Brisbane) ...... 81

Ronald McDonald House – Newcastle ...... 83

Ronald McDonald House – Randwick ...... 85

Ronald McDonald House – Wagga Wagga ...... 87

Ronald McDonald House – Westmead...... 89

Ron Dunbier House – Liverpool ...... 92

Rotary Lodge – Port Macquarie...... 94

Royal Far West Children’s Health Scheme...... 96

Royal Prince Alfred Hospital Accommodation Services ...... 98

Rusden House...... 100

Shearwater Lodge – Coffs Harbour...... 102

Cancer Council March 2009 3 St Vincents Hospital Accommodation Services...... 104

Uncle Bob’s Yallarwah Cottages (Indigenous)...... 106

Vera Adderley Residence...... 107

Non-Hospital-Allied Facilities Reported by Referring Health Professionals ...... 110

Patient Accommodation Survey...... 114

Cancer Council March 2009 4 Executive Summary This report identified 40 hospital-allied accommodation facilities with 828 rooms and 1736 beds providing accommodation to patients from NSW attending treatment for cancer at 29 treatment centres.

Three accommodation facilities and 5 treatment centres used by NSW residents are located in Brisbane.

One accommodation facility and one treatment centre used by NSW residents is located in Canberra.

An additional 29 commercial facilities were identified as providers of non- hospital-allied accommodation. These are listed and considered separately.

The average room occupancy rate for hospital-allied facilities Monday to Friday is 79%.

On-site facilities have an average room occupancy rate of 81%. Off-site facilities have an average room occupancy rate of 73%.

There are fewer facilities than needed, with the largest shortfall reported in Newcastle and Central Sydney.

Royal Prince Alfred Hospital (including Sydney Cancer Care Centre) has the most accommodation available. However, most facilities are off-site. A new facility is planned during redevelopment currently in planning.

Twelve accommodation facilities reported intentions to redevelop o Accommodation – Royal Prince Alfred Hospital (in planning) o Blue Gum Lodge (closing in 2011) o The Canberra Hospital Residences o Leukaemia Foundation Accommodation – Waverton o Leukaemia Foundation Accommodation – Westmead o McAuley House, New Lambton (in progress) o Ron Dunbier House – Liverpool o Ronald McDonald House – Wagga Wagga o Ronald McDonald House – Westmead o Royal North Shore Hospital Cancer Care Centre (in planning) o St Vincent’s Hospital Accommodation Services o Vera Adderley Residence

Service users generally live in rural and regional areas (especially the Central West) and travel to accommodation facilities in Sydney and Western Sydney. In the Hunter region most patients come from the Hunter New England Area.

The majority of facilities only accept patients who live more than 100kms away.

Cancer Council March 2009 5

Hospital-Allied Accommodation

Accommodation providers are grouped according to the hospital or treatment facility the patient is likely to be attending. Hospitals and treatment facilities with access to an accommodation facility are:

• Albury Base Hospital • Armidale Hospital • Baulkham Hills Private • Calvary Mater Hospital Newcastle • The Canberra Hospital • Children’s Hospital- Westmead • Coffs Harbour Health Campus • Greenslopes Private Hospital (Brisbane) • Illawarra Cancer Care Centre • John Hunter Hospital Newcastle • Liverpool Hospital • Mater Hospital Brisbane • Mater Hospital Crows Nest • Nepean Cancer Therapy Centre • Prince of Wales Hospital (including Prince of Wales Private) • Port Macquarie Base Hospital (including Port Macquarie Private Hospital) • Princess Alexandra Hospital (Brisbane) • Riverina Cancer Care Centre • Royal Brisbane Hospital • Royal North Shore Hospital (including Royal North Shore Private) • Royal Prince Alfred Hospital Camperdown (including Sydney Cancer Centre) • Royal Prince Alfred Hospital Concord • Royal Woman’s Hospital • St George Hospital (including St George Private) • St Vincent’s Hospital (including St Vincent’s Private) • Sydney Adventist Hospital (SAN) • Sydney Children’s Hospital - Randwick • Wesley Private Hospital (Brisbane) • Westmead Hospital (including Westmead Private)

No Allied Accommodation

Other hospitals and treatment facilities are known to generate demand for accommodation but have no hospital-allied accommodation facilities.

• Bankstown-Lidcombe Hospital • Bega Valley Oncology & Haematology Service • Blacktown Hospital • Broken Hill Base Hospital • Bathurst Base Hospital Cancer Council March 2009 6 • Dubbo Base Hospital • Grafton Base Hospital • Inverell Health Service • Lismore – North Coast Area Health Service • Macarthur Cancer Therapy Centre • Manly Hospital • Manning Base Hospital • Moruya District Hospital • North Coast Area Health Service – Tweed Heads Oncology Unit • Orange Base Hospital • Shoalhaven District Memorial Hospital • Tamworth Hospital

Accommodation Not Required

• Gosford Hospital and Central Coast Radiation Oncology Centre • Wyong Hospital

Hospital-Allied Accommodation Facilities (40)

• Alexandra Serviced Apartments • Alkira Lodge • Bezzina House Cancer Care Lodge • Blue Gum Lodge • Calvary Mater Hospital Newcastle - Villa Units • The Canberra Hospital Residences - Accommodation for Patients • Casuarina Lodge • Chisholm Cottage • Clare Residence • Coffs Harbour Regional Cancer Services • Concord Repatriation General Hospital Hostel • Ecclesbourne • Elizabeth Hunter Lodge • Hope Cottage • Isla House (Brisbane) • Jacaranda Lodge (The SAN Hospital) • Jean Colvin Hospital** • Kookaburra Cottage 1 • Kookaburra Cottage 2 • Leukaemia Foundation Patient Accommodation (Patients & Carers)- Newcastle • Leukaemia Foundation Accommodation - Waverton • Leukaemia Foundation Accommodation - Westmead • Lilier Lodge Wagga Wagga • Lions Cottage • Lorraine Lodge • McAuley House • P.A. Apartments (Brisbane) • Ronald McDonald House - Newcastle • Ronald McDonald House - Randwick • Ronald McDonald House - Wagga Wagga • Ronald McDonald House - Westmead Cancer Council March 2009 7 • Ron Dunbier House - Liverpool • Rotary Lodge - Port Macquarie • Royal Far West Children's Health Scheme & Services for Aged • Royal Prince Alfred Hospital Accommodation Services (via Social Work Dept) • Rusden House • Shearwater Lodge - Coffs Harbour • St Vincent's Hospital Accommodation Services • Uncle Bob'sYallarwah Cottages • Vera Adderley Residence

Cancer Council March 2009 8 Non-Hospital-Allied Accommodation Facilities (29)

Other facilities were mentioned by surveyed Health Professionals as providers of non-hospital allied accommodation for patients, family and friends. Many of these facilities have strong links to hospitals and referring health professionals, however the primary nature of their business is not hospital-allied accommodation.

BRISBANE • South Bank Mater Motel (Brisbane) • Herston Place Motel (Brisbane) • Kedron Palms Motel (Brisbane) • Bramston House and Cottage (Brisbane) • Spring Hill Terrace (Brisbane) • Formule 1 Windsor (Brisbane) • Tottenham Court (Brisbane)

NEWCASTLE • Serenity Bed and Coffee (Newcastle)

SYDNEY (SOUTH EAST) • Randwick Lodge (Randwick) • High Cross Park Lodge (Randwick) • Perouse Lodge (Randwick) • Avoca Lodge (Randwick) • The Centre, Randwick • Barker Lodge Motor Inn, (Kensington) • The Gemini Hotel (Randwick)

SYDNEY (INNER SOUTH WEST) • Abcot Motor Inn (Sylvania Heights) • Carrs Park Motel (Blakehurst) • Formule 1 St. Peters • Novotel Brighton Beach (Brighton Le-Sands) • Old Rectory (Tempe) • Queen Victoria Lodge, (Kogarah)

SYDNEY (NORTH SHORE) • Linwood Lodge (Artarmon) • The Greenwich Inn (Greenwich) • St Leonards Mansions (St Leonards) • Comfort Inn North Shore (Lane Cove)

SYDNEY (INNER WEST) • Healing Ministry Centre (Newtown) • Resident Manager, Newtown Square (Newtown) • Morgans of Sydney (Darlinghurst)

SYDNEY (WEST) • Wesley Lodge (Westmead)

Cancer Council March 2009 9

Armidale Hospital Rural Referral Hospital with an Oncology Day Unit Rooms/Units Beds Proximity and Meals Kitchen Bathroo Standard (self- Cost per Proportion Occupancy Occupancy Suitable Origin of How % affected by Age of Owned by Redevelopment Waiting list access to Provided shared or m rated) night of guests incl excl for guests guests cancer building treatment centre private shared single/do funded by weekends weekends families travel to or uble IPTAAS with private children Rusden House 18 18 Offsite - within N.A. Shared N.A. Average Single N.A. 25% 20% N.A. Neighbouri Private N.A. N.A. N.A. No Sometimes 2kms radius $17.60 ng cities - car Patient Transport Glen Innes, Service Walcha Notes

Baulkham Hills Private Hospital Day Only Hospital providing surgery and chemotherapy Rooms/Units Beds Proximity and Meals Kitchen Bathroo Standard (self- Cost per Proportion Occupancy Occupancy Suitable Origin of How % affected by Age of Owned by Redevelopment Waiting list access to Provided shared or m rated) night of guests incl excl for guests guests cancer building treatment centre private shared single/do funded by weekends weekends families travel to or uble IPTAAS with private children Clare Residence 8 14 Offsite 210 metres No Shared Shared High $35/ 45 10% 88% 63% Yes Regional Private 65-70% Built in Congregation No No - 5min walk Family and rural Car 1927 of the Sisters $60 NSW of Mary Parramatta. Auspicing body given ongoing use of building

Notes

Cancer Council March 2009 10

Calvary Mater Hospital Newcastle “Hunter region’s major centre for oncology (cancer) services. Specialising in the diagnosis and treatment of blood diseases, breast cancer and melanoma. The hospital is also home to the Hunter Melanoma Unit and Hunter BreastScreen. Hospital Redevelopment 2006 – 2009 - An expansion of cancer radiation therapy facilities, which includes the construction of two extra bunkers and two linear accelerators and refurbishment of existing facilities”. (http://www.mater.net.au/about/) Rooms/Units Beds Proximity Meals Kitchen Bathroom Standard Cost per night Proportion of Occupancy Occupancy Suitable for Origin of guests How guests % Age of Owned by Redevelopment Waiting list and access Provided shared or shared or (self- single/double guests funded incl excl families with travel to affected building to treatment private private rated) by IPTAAS weekends weekends children by centre cancer Calvary Mater 16 16 Onsite - 200 No Shared Private High Not available Nearly 90% 40% 100% Yes Throughout Hunter Private Car 100% Built in 1987 Calvary No Yes Hospital- Villa metres New England Mater Units Health Area & from Hospital other parts of the state Kookaburra 4 9 Offsite within No Shared Private High All 30% 100% 100% Yes Hunter New Private Car Less than Built in 1996 John No Yes Cottage 1 5kms accommodation England Health 5% Hunter at John Hunter Area Hospital Hospital is $22 per person. Aboriginal people are charged $33 per group

Leukaemia 1 6 Offsite - No Shared & Private & High Free of charge 100% 66% 66% Yes Hunter New Private Car 100% Built in 1957 Leukaemia No Yes Foundation - plus 2 within 200 Private Shared for England Area but recently Foundation Newcastle bedrooms metres 2 Health Service, but totally sharing Patient bedrooms also north & refurbished facilities Transport western areas of Service the state McAuley House 28 28 Onsite - 500 No Shared Shared Low Not applicable 100% Varies Varies No Hunter New Private Car 100% Old Nurses Calvary Yes No metres according according to England Area Home, Mater to demand demand currently Hospital about to renovate 4 hospital-allied 2 rooms 53 59 beds Most offsite All facilities Most Most Most Approx 80% Average Average Most facilities Most guests come Most guests Approx 3 facilities > Most McAuley House facilities provide units except have no facilities facilities facilities receive IPTAAS occupancy occupancy suitable for from Hunter New travel to the 61% 5 years old. facilities closed for accom to Calvary meals shared private standard rate rate families with England Health facility by affected Leukaemia owned by refurbishment in patients Mater provided kitchens bathrooms (self- including excluding children area but also north private car by Foundation the hospital 2008 attending Hospital-Villa except except rated) is weekends weekends is except & western areas of cancer. - Newcastle except for Calvary Mater Units & Leukaemi shared High is 69% 87% McAuley the state to 100% at 50 years Leukaemia Hospital McAuley a bathroom except House Leukaemia Calvary old, recently Foundation Newcastle House Foundatio at McAuley Foundation - Mater totally Newcastle n- which McAuley House - Newcastle Hosp refurbished. has both House & Low Villa McAuley shared & Leukaemi Units, House is private a Leukaemi the Old kitchens Foundatio a Nurses n Foundati Home, on currently Newcastl refurbishing e & McAuley House Notes Serenity Bed and Coffee has strong links to Calvary Mater and provides accommodation for families and carers of patients attending Calvary Mater. It is listed separately as “non-hospital-allied”

Cancer Council March 2009 11 The Canberra Hospital "Cancer Services comprises several highly skilled teams, including Medical and Radiation Oncology, Haematology, Surgery, Bone marrow transplant and Palliative care to provide comprehensive services to patients and their carers with cancer and related illnesses". (http://www.health.act.gov.au/c/health?a=da&did=10072108) Rooms/Units Beds Proximity and Meals Kitchen Bathroom Standard Cost per Proportion Occupancy Occupancy Suitable Origin of How guests % affected Age of Owned by Redevelopment Waiting list access to Provided shared or shared or (self- night of guests incl excl for guests travel to by cancer building treatment private private rated) single/double funded by weekends weekends families centre IPTAAS with children The Canberra 59 rooms 116 Onsite - within No Shared Shared Average $33/46 70% 100% 100% Yes Southern NSW Private car & 40% 1973 The Canberra Yes - Hospital No Hospital (hostel) + 100 metres & Riverina Community Hospital redevelopment Residences 1 Family Transport from Room Bega, Young Notes

Children’s Hospital Westmead “The Oncology Unit is the largest children's cancer unit in New South Wales. Between 120 and 150 new children with cancer are referred to the Oncology Unit each year. Our clinical services cover the diagnosis and treatment of all forms of childhood cancer and leukaemia”. (http://www.chw.edu.au/site/directory/entries/onco.htm) Rooms/Units Beds Proximity and Meals Kitchen Bathroom Standard Cost per night Proportion of Occupanc Occupancy Suitable for Origin of guests How guests % affected Age of Owned by Redevelopment Waiting list access to Provided shared or shared or (self- single/double guests funded y incl excl families with travel to by cancer building treatment private private rated) by IPTAAS weekends weekends children centre Chisholm 4 8 Offsite - 2km - Yes Shared Shared High $25 per bed, 5% 80% 80% Yes 99% from the Private Car 30% Approx built Owned & No No Cottage + folding less than 10 Breakfast $60 family, $10 country, and & Public in 1957 run by the bed + 2 min walk for a child <16, Interstate - Transport Catholic cots $5 for a child < Women's 2, League

Leukaemia 6 18 Offsite <0.5km No Private Private Average No charge N.A. 85% 85% Yes Greater Southern Private Car 100% Built in 1977 Leukaemia Yes – renovate Yes Foundation - Within 100 & Hunter AHS Foundation bathrooms & Westmead metres to public owns the kitchens in 4 transport, bus building units Ronald 5 units 98 Onsite - 100 Yes Shared & Private High $46 per room in 95% - Also 93% 93% Yes 100kms or more Private Car 60% Built in 1995 Land Yes-not for a few Yes McDonald 18 rooms metres. Have a Breakfast Private house or $43 receive money away & Public owned by years. Looking at House van to take per room in from KIN - Transport Children's more units, more Westmead shopping ward Central Coast Hospital - rooms etc Kids in Need Westmead . 100 year lease Royal Far 34 96 beds & Offsite located Yes N.A. Shared Average $12 per parent 1% 85-90% 80% Yes Rural and remote Public At present 0% Built in 1967 Royal Far No Yes West 4 cots in Manly. Breakfast & child is free NSW Transport & West Children’s Royal Far West aeroplane Children's Health Patient Health Scheme & Transport to Scheme Services for Westmead and Aged Syd Children's Hospital. 4 facilities 18 rooms 49 220 beds Most facilities Most 1 facility 2 facilities 2 facilities Average cost Approx 25% Average Average All facilities Most guests come Guests travel Approx 48% All facilities Most Leukaemia Most facilities provide units & 6 cots offsite & 2 facilities shared private standard per person per receive IPTAAS occupancy occupancy suitable for from rural & to the facility affected by > 5 years facilities Foundation - have waiting lists accom to facilities are meals - kitchens, bathroom (self- night without rate rate families with remote NSW, in different cancer old. are owned Westmead & except Chisholm patients onsite. Patient breakfast 1 facility s & 2 rated) is IPTAAS is including excluding children 100kms away & ways. Chisholm by Ronald Cottage attending Transport provided private facilities High & 2 $20.75 weekends weekends is Greater Southern Cottage is charities McDonald House Children's Service except kitchens & shared facilities is 87% 85% & Hunter AHS 50 years except for Westmead are Hospital available at Leukaemi 1 facility bathroom standard old. Children's planning to Westmead Leukaemia a shared & s (self- Hospital redevelop Foundation- Foundatio private rated) is Westmead Patient n kitchens Average Transport Westmead available at Royal Far West Children’s Health Scheme & Services for Aged Notes Accommodation at commercial rates is available at Wesley Lodge adjacent to Westmead Hospital

Cancer Council March 2009 12 Coffs Harbour Health Campus "It encompasses medical oncology, radiation oncology, breast screening, haematology and palliative care services. Site has two bunkers constructed but only one linear accelerator is currently installed at the site. The benefits of the new integrated cancer care centre will enable community residents access to cancer services of the highest standard locally thus reducing the need to travel to metropolitan centres for treatment" (http://www.ncahs.nsw.gov.au/ncci-recruitment/index.php?pageid=1396&siteid=213) Rooms/Units Beds Proximity and Meals Kitchen Bathroom Standard Cost per Proportion of Occupancy Occupancy Suitable for Origin of guests How guests % affected by Age of Owned by Redevelopment Waiting list access to Provided shared or shared or (self- night guests funded incl excl families with travel to cancer building treatment private private rated) single/double by IPTAAS weekends weekends children centre Shearwater 15 30 Onsite - 100 No Shared & Private High $33/46 Minimal. 55% N.A> No Anywhere - wide Private car About 3% Built in Land No No Lodge – metres Private $50 for 3 Most guests range 2005 owned by Coffs Harbour people less than council. 100kms Token rent til 2026 Coffs Harbour Regional Onsite No Private Private Medium NA NA No No Regional Lodge and Cancer Stramit Services Inc Cottage

Notes

Greenslopes Private Hospital (Brisbane) "Greenslopes Private Hospital is an acute care hospital providing an extensive range of inpatient, outpatient and emergency services. With 580 beds, Greenslopes is the largest private hospital in the nation and Australia’s only recognised private teaching hospital". (http://www.greenslopesprivate.com.au/services/services_overview.asp) Rooms/Units Beds Proximity and Meals Kitchen Bathroom Standard Cost per night Proportion Occupanc Occupanc Suitable Origin of guests How % affected by Age of Owned by Redevelopment Waiting list access to Provided shared shared or (self- single/double of guests y incl y excl for guests cancer building treatment or private rated) funded by weekends weekends families travel to centre private IPTAAS with children

Isla House 16 bedrooms 28 Offsite - within Yes Shared Shared -2 Average >7 nights 20% 70% 80% No Rural QLD Aeroplane 20% from NSW & Built in Peter & Elaine No No 1km ensuited $59/$73 <7 90% including 1987 Kelly rooms nights $63/$77 QLD

P.A. Apartments 2 blocks 30 Offsite - 8mins No Private Private High Motel style from 5% 97% 97% Yes Northern Rivers Area which Private 20% are from Built in Privately No No drive $66 for includes Lismore & Grafton Car NSW but do not 1987 owned single/double, know if here Fully self because of cancer contained from $88 double 2 facilities 16 rooms 2 58 All facilities Average Average All facilities provide accom to blocks 23 beds offsite occupancy occupancy are privately patients units rate rate owned attending including excluding Greenslopes weekends weekends Private Hospital is 84% is 89% (Brisbane) Notes Commercial accommodation providers in Brisbane include South Bank Mater Motel (Brisbane), Herston Place Motel (Brisbane), Kedron Palms Motel (Brisbane), Bramston House and Cottage (Brisbane), Spring Hill Terrace (Brisbane), Formule 1 Windsor (Brisbane), Tottenham Court (Brisbane)

Cancer Council March 2009 13 Illawarra Cancer Care Centre “The facility offers a range of services for the cancer patient including radiation therapy, chemotherapy, haematological oncology, pharmacy, allied health services, palliative care, psychosocial services and patient support groups. Illawarra Cancer Care Centre treats approximately 1000 megavoltage and 150 kilovoltage patients each year. (http://www.health.nsw.gov.au/policy/ssdb/tech/recruitment/pdf/2008_ICCC.pdf) Rooms/Units Beds Proximity and Meals Kitchen Bathroom Standard Cost per Proportion of Occupancy Occupancy Suitable for Origin of guests How guests % affected by Age of Owned by Redevelopment Waiting list access to Provided shared or shared or (self- night guests funded incl excl families with travel to cancer building treatment private private rated) single/double by IPTAAS weekends weekends children centre Alkira Lodge 9 29 Onsite at No Shared & Shared High $20/40 80% 10% 100% No South Coast, Private car 70% Built in Wollongong No No + 4 double Wollongong Private Shoalhaven & 1993 Hospital rooms & a flat Hospital Batemans Bay owns the land. Built through community donations.

Notes

John Hunter Hospital Newcastle Large regional hospital. "Has a comprehensive range of cancer care services that are accessible to all in the Hunter New England Area". (http://www.hnehealth.nsw.gov.au/cancer_services/about_us) Rooms/Units Beds Proximity Meals Kitchen Bathroom Standard Cost per Proportion Occupancy Occupancy Suitable Origin of How guests % affected by Age of building Owned by Redevelopment Waiting list and access Provided shared or shared or (self-rated) night of guests incl excl for guests travel to cancer to treatment private private single/double funded by weekends weekends families centre IPTAAS with children

Kookaburra 4 rooms 9 Onsite within No Shared Private High $22 per 30% 100% 100% Yes Hunter New Private Car Less than 5% Built in 1997 John Hunter No Yes Cottage 1 500 metres person, England Hospital Aboriginal Health Area people are charged $33 per group Kookaburra 9 bedrooms 18 Onsite within No Shared Shared High $22, per 30% 100% 100% Yes Hunter New Private Car & Less than 5% Built in 1997 John Hunter No Yes Cottage 2 500 metres person England Other Hospital Aboriginal Health Area people are charged $33 per group Ronald 6 60 Onsite - 500 Yes Shared & Private High $33/46 N.A. 100% 100% Yes Lismore to Private Car & 33% Rooms built in Red Gum House No Yes McDonald plus 12 family metres Private Sydney to Helicopter 1992, units built in Inc House rooms Western 2006 Newcastle Region Uncle Bob’s 9 bedrooms 18 Offsite 5kms No Shared Shared Average $22 for 30% 100% 100% Yes All over Private Car Less than 5% Built in 1998 John Hunter No Yes Yallarwah Aboriginal Hunter New Hospital Cottages patients, $33 England (Indigenous) for non Health area Indigenous patients 5 facilities 40 rooms 105 beds Approx Average Average All No facilities < 5 Most facilities There are no plans to Most provide 30% occupancy occupancy facilities years old except owned by John close or redevelop facilities accom to receive rate rate suitable for units at Hunter Hospital these facilities have a patients IPTAAS including excluding for Ronald McDonald except Ronald waiting list attending weekends weekends families House - McDonald John Hunter is 100% is 100% with Newcastle which Newcastle owned Hospital children are 2 years old, by Red Gum Newcastle all facilities > 5 House Inc years old.

Notes Serenity Bed and Coffee has strong links to John Hunter and provides accommodation for families and carers of patients attending Calvary Mater. It is listed separately as “non-hospital-allied”

Cancer Council March 2009 14 Liverpool Cancer Therapy Centre "The Cancer Therapy Centre is part of Liverpool Hospital, which is a tertiary referral hospital. It provides full cancer services including haematology, palliative care, medical oncology, radiation oncology, psychology, social work, dietetics, nursing, speech therapy, occupational therapy and physiotherapy. The centre has approximately 90 staff".(http://www.swsahs.nsw.gov.au/cancer/aboutus.asp) Rooms/Units Beds Proximity Meals Kitchen Bathroom Standard Cost per Proportio Occupancy Occupancy Suitable Origin of How guests % affected by Age of building Owned by Redevelopment Waiting and access Provided shared or shared or (self-rated) night n of incl excl for guests travel to cancer list to treatment private private single/double guests weekends weekends families centre funded with by children IPTAAS Ron Dunbier 5 10 Onsite - No Shared Shared Average $17/30 5% 80% 80% Yes Country N.A. N.A. Built in 1980 Liverpool Hospital - Yes – part of the No House - 200m $34 family areas No lease building demolished Liverpool for refurbishment in 2008. Notes

Mater Hospital (Brisbane) "Mater Adult Hospital is jointly funded by Queensland Health grants and revenue generated by Mater Private Hospitals. The original hospital was replaced in 1982 by a new 126 bed facility that provides a wide range of surgical, medical and cancer services". (http://www.mater.org.au/getdoc/806bc4dc-5fa5-4cf8-9d9c-5928061dd12f/Mater-Adult-Hospital.aspx) Rooms/Units Beds Proximity and Meals Kitchen Bathroom Standard Cost per Proportion Occupancy Occupancy Suitable Origin of How % affected Age of Owned by Redevelopment Waiting list access to Provided shared or shared or (self- night of guests incl excl for guests guests by cancer building treatment private private rated) single/double funded by weekends weekends families travel to centre IPTAAS with children

Isla House 16 bedrooms 28 Offsite - within Yes Shared Shared -2 Average >7 nights 20% 70% 80% No Rural QLD Aeroplane 20% from Built in 1987 Peter & Elaine No No 4kms ensuited $59/$73 <7 NSW & Kelly rooms nights 90% $63/$77 including QLD

P.A. Apartments 2 blocks 30 Offsite - 6mins No Private Private High Motel style 5% 97% 97% Yes Northern Rivers Private Car 20% are Built in 1987 Privately owned No No drive from $66 for Area which from NSW single/double, includes but do not Fully self Lismore & know if contained Grafton here from $88 because of double cancer 2 facilities 58 beds All facilities Isla House Most Most Approx 13% Average Average All facilities >5 All facilities are provide accom offsite & South facilities facilities receive occupancy occupancy years old privately owned to patients Bank Mater private private IPTAAS rate rate attending Mater Motel have kitchens bathrooms including excluding Hospital meals except Isla except Isla weekends weekends (Brisbane) provided House House is 84% is 89%

Notes South Bank Mater Motel accommodates many families and carers of people attending the Mater Hospital Brisbane. It is listed separately as a non-hospital-allied commercial provider. Other commercial accommodation providers in Brisbane include South Bank Mater Motel (Brisbane), Herston Place Motel (Brisbane), Kedron Palms Motel (Brisbane), Bramston House and Cottage (Brisbane), Spring Hill Terrace (Brisbane), Formule 1 Windsor (Brisbane), Tottenham Court (Brisbane)

Cancer Council March 2009 15

Mater Misericordiae Private Hospital Crows Nest “The Mater Cancer Care team comprises surgical oncology, medical and radiation oncologists and haematologists, including experts in pathology and nuclear medicine. Joining these specialists are experienced oncology nursing staff, pharmacists, dietitians, social worker and a chaplain who provide holistic care”. (http://www.matersydney.com.au/0400/0402/0402.asp?id=0402.) Rooms/Units Beds Proximity Meals Kitchen Bathroom Standard Cost per Proportio Occupancy Occupancy Suitable Origin of How guests % affected by Age of building Owned by Redevelopment Waiting and access Provided shared or shared or (self-rated) night n of incl excl for guests travel to cancer list to treatment private private single/double guests weekends weekends families centre funded with by children IPTAAS Blue Gum 37 rooms 71 Offsite -2kms No Shared Shared High $20 per Early this 58% Variable - Yes Far North Private Car 80% - today 60% Built in 1992-93 Hope Health Care Yes – closing in No Lodge - 4min drive person per year 95%, now low at Coast & & Aeroplane owns the land & 2011 night now 45- 25% - 3mths Central TCCN owns the 50% ago - 45- West. facilities 50% - between 25%-90% Jean Colvin No units, it is 36 Offsite -9kms Yes, all Shared Shared High $285.70 per 0 30% 85% No Central Public 100% Built in 1880 CanAssist No No Hospital a hospital meals & day per West Transport many person/ - times $12,000 for 6 special weeks diets also Leukaemia 7 26 Offsite - No Shared Private High $33/46 100% unsure unsure Yes Country Private car, 100% N.A. Leukaemia Yes Yes Foundation Mater - 5min NSW public Foundation owns the Waverton drive - 1km transport & building aeroplane

3 facilities 37 rooms 133 beds All facilities Most Most All facilities Average cost Approx Average Average Most Approx 93% All facilities > 5 Most facilities owned There are plans to There is a provide 7 units are offsite facilities facilities standard per person per 50% occupancy occupancy facilities affected by cancer. years old. Jean by non-for profit redevelop waiting list accom to shared shared (self-rated) is night without receive rate rate suitable 100% at Jean Colvin Hospital is organisations except Leukaemia at patients kitchens bathrooms High IPTAAS is IPTAAS. including excluding for Colvin Hospital & 127 years old Blue Gum Lodge Foundation Leukaemi attending except except $101.90 100% at weekends is weekends is families Leukaemia owned by Hope Waverton & Blue a Mater Jean Leukaemia Leukaemi 28% 42% with Foundation Health Care & Gum Lodge Foundatio Hospital Colvin Foundation a children Waverton receives govt funding n Crows Nest Hospital - Waverton Foundatio except Waverton no answer n Jean Waverton Colvin Hospital Notes Nearby commercial facilities including Linwood Lodge, Greenwich Inn, Comfort Inn North Shore and St Leonards Mansions accommodate many people at commercial rates.

Nepean Cancer Therapy Centre “Nepean Cancer Care Therapy Centre offers interdisciplinary radiotherapy, medical and haemato-oncology and palliative care services and is part of Nepean Hospital, a teaching hospital of the University of Sydney”. (http://www.health.nsw.gov.au/policy/ssdb/tech/recruitment/pdf/2008_NCCC.pdf) Rooms/Units Beds Proximity Meals Provided Kitchen Bathroom Standard Cost per Proportion of Occupancy Occupancy Suitable Origin of How % Age of Owned by Redevelopment Waiting list and access shared or shared or (self- night guests funded by incl excl for guests guests affected building to treatment private private rated) single/double IPTAAS weekends weekends families travel to by cancer centre with children

Hope Cottage 12 24 On site - 100 Yes breakfast Private Private High $37 per 50% 74% 74% Yes The country, Private car 25% Built in Built by No No metres room/night Patients mainly from 2005 Rotary but also pay for the West. managed by weekends if Mudgee, Nepean they go Bathurst, Hospital. back home Parkes, TCCN to keep Orange, Port contributed their room Macquarie capital funding Notes

Cancer Council March 2009 16 Prince of Wales Hospital (including Prince of Wales Private Hospital) "Approximately 1,200 new cancer cases per year are treated at Prince of Wales Hospital. The majority of the caseload consists of head and neck, breast and prostate patients (80%). the remaining patients consist of lung and palliative patients, with stereotactic patients (including IMRT) constituting approximately 5% of caseload". (http://www.sesiahs.health.nsw.gov.au/search/index.asp?target=oncology) Rooms/Units Beds Proximity Meals Kitchen Bathroom Standard Cost per Proportion Occupancy Occupancy Suitable Origin of How % affected Age of Owned by Redevelopment Waiting list and access Provided shared or shared or (self- night of guests incl excl for guests guests by cancer building to treatment private private rated) single/double funded by weekends weekends families travel to centre IPTAAS with children

Vera 86 About 160 Onsite - Bus No Shared Shared Average $33/46 100% 80-100% 100% No All NSW Private Car 35% Built in 1970 Owned by Yes – minor renovations No Adderley for & Public Prince of in the pipeline, just Residence transporting Transport Wales Public renovated fire systems – patients to Hospital - no constantly renovating radiotherapy lease Ecclesbourne 13 bedrooms 25 Offsite -5kms Yes Shared Shared & High $33/46 95% 85% 85% No Central West Private car 95% Built in 1827 CanAssist No No - 10mins Breakfast Private & public drive transport Elizabeth 23 41 Offsite -4kms Yes Shared Shared High $40/46 50% 80% 80% Yes Central West Private car 50% Built in 1952 Uniting Care No No Hunter Lodge 22 + 1 Breakfast $56 for unit Area & & public NSW. Run by complete unit Riverina transport SEIAHS with built in kitchen & bathroom facilities Jean Colvin No units, it is a 36 Offsite -6km Yes, all No answer Shared High $285.70 per None 30% 85% No Central West Public 100% Built in 1880 CanAssist No No Hospital hospital - 10mins meals & day per Transport drive. POW many person/ - transport times $12,000 for 6 available special weeks diets also Leukaemia 7 26 Offsite - No Shared Private High $33/46 100% unsure unsure Yes Country Private 100% N.A. Leukaemia Yes—Transport & Yes Foundation 13kms - NSW car, public Foundation Property Manager Ian Waverton 30mins drive transport & Ferguson could tell aeroplane more about the redevelopment 5 facilities 13 rooms 288 beds Most Most Most Most facilities Most Average cost Approx Average Average Most Most guests Most Approx Most facilities Most facilities There are plans to Most facilities do not have a provide 116 units facilities facilities facilities shared facilities per person 69% occupancy occupancy facilities come from guests 76% >5years old. owned by redevelop Vera waiting list except accom to offsite except provide shared bathrooms standard per night receive rate rate not Central travel by affected by Ecclesbourne non-for profit Adderley Residence & Leukaemia Foundation patients Vera meals- kitchens except (self- without IPTAAS including excluding suitable for West. Also private car cancer. is 180 years organisations Leukaemia Foundation Waverton attending Adderley breakfast except Leukaemia rated) is IPTAAS is weekends weekends families come from and public 100% at old & Jean except Vera Waverton Prince of Residence & except Jean Foundation High $78.34 is 57% is 70% with Griffith transport Jean Colvin Adderley Wales also has a Vera Colvin Waverton. except children Wagga area except Colvin Hospital is Residence. Hospital bus for Adderley Hospital - Ecclesbourne Vera except to Elizabeth Jean Hospital & 127 years old Ecclesbourne transporting Residence no answer has both Adderley Elizabeth Hunter Colvin Leukaemia & Jean patients to & private & Residence Hunter Lodge. At Hospital Foundation Colvin radiotherapy. Leukaemia shared Average Lodge & Leukaemia travel by Waverton Hospital both POW also Foundation bathrooms Leukaemia Foundation public owned by send their Waverton. Foundation Waverton transport. CanAssist vehicle to Jean Waverton they come Aeroplane pick up & Colvin from more is also drop back Hospital than 100kms used to get patients at provides away to be to Jean Colvin all meals & able to claim Leukaemia Hospital many IPTAAS, Foundation times Waverton special diets also. Notes A range of commercial facilities provide accommodation to people attending POW including Randwick Lodge (Randwick), High Cross Park Lodge (Randwick), Perouse Lodge (Randwick), Avoca Lodge (Randwick), The Centre, Randwick, Barker Lodge Motor Inn, (Kensington) and The Gemini Hotel (Randwick).

Prince of Wales Private Hospital "Both the urology and general surgery departments offer a full range of services with particular focus on cancer prevention and treatment. (http://www.healthscopehospitals.com.au/info/general/Hospital/get/778/itemld.) Same as Prince of Wales Public Hospital

Cancer Council March 2009 17 Port Macquarie Hospital "It encompasses medical oncology, radiation oncology, breast screening, haematology and palliative care services. Site has two bunkers constructed but only one linear accelerator is currently installed at the site. The benefits of the new integrated cancer care centre will enable community residents access to cancer services of the highest standard locally thus reducing the need to travel to metropolitan centres for treatment" (http://www.ncahs.nsw.gov.au/ncci-recruitment/index.php?pageid=1396&siteid=213 ) Rooms/Units Beds Proximity Meals Kitchen Bathroom Standard Cost per Proportion of Occupancy Occupancy Suitable Origin of How % Age of Owned by Redevelopment Waiting list and access Provided shared or shared or (self- night guests funded incl excl for guests guests affected building to treatment private private rated) single/double by IPTAAS weekends weekends families travel to by cancer centre with children

Rotary Lodge 24 56 Onsite at Port No Shared Private High $33/46 5% N.A. 75% Yes Within 200kms Private Car 5% Ist section Port No Yes Macquarie built in Macquarie Base Hospital 1995, new Hospital section Lodge built in association 2005 (Rotary) Notes

Princess Alexandra Hospital (Brisbane) "The PAH is one of three tertiary level facilities in Queensland, providing care in all major adult specialties, with the exception of obstetrics. The PAH is one of Australia’s leading teaching and research hospitals. The PAH provides Acute Medical, Surgical, Mental Health, Rehabilitation and Allied Health Services as well as statewide services - Acquired Brain Injury Outreach Service, Queensland Amputee Limb Service, Spinal Outreach Team and a Transitional Rehabilitation Program. The PAH is nationally recognised for its expertise in spinal injury management and is a major transplantation centre for livers, kidneys, bone, cartilage, and corneas". (http://www.health.qld.gov.au/pahospital/about_pa/default.asp) Rooms/Units Beds Proximity and Meals Kitchen Bathroom Standard Cost per Proportion Occupancy Occupancy Suitable Origin of How % affected Age of Owned by Redevelopment Waiting list access to Provided shared or shared or (self- night of guests incl excl for guests guests by cancer building treatment private private rated) single/double funded by weekends weekends families travel to centre IPTAAS with children P.A. Apartments 2 blocks 30 Onsite - across No Private Private High Motel style 5% 97% 97% Yes Northern Private Car 20% are Built in Privately owned No No Hospital from $66 for Rivers Area from NSW 1987 single/double which includes but do not Fully self Lismore & know if contained Grafton here from $88 because of double cancer Alexandra 44 No answer Offsite - 50 No answer Private Private High $80 (3star) No answer No answer No answer Yes No answer Private Car No answer Built in No answer No No answer Serviced metres across $89 (3 1/2 & Public 1998 Apartments road star) $99 (4 Transport star) Isla House 16 bedrooms 28 Offsite - 3kms Yes Shared Shared -2 Average >7 nights 20% 70% 80% No Rural QLD Aeroplane 20% from Built in Peter & Elaine Kelly No No ensuited $59/$73 <7 NSW & 1987 rooms nights 90% $63/$77 including QLD

3 facilities 16 bedrooms 58 beds Average cost Approx 13% Average Average All facilities All facilities are There are no provide accom 2 blocks of (excluding per person receive occupancy occupancy >5 years privately owned plans to to patients apartments Alexandra per night IPTAAS rate rate old redevelop these attending Serviced without including excluding facilities Princess Apartments IPTAAS is weekends weekends Alexandra - no answer $68.50 is 84% is 89% Hospital provided) (Brisbane) Notes Other commercial accommodation providers in Brisbane include South Bank Mater Motel (Brisbane), Herston Place Motel (Brisbane), Kedron Palms Motel (Brisbane), Bramston House and Cottage (Brisbane), Spring Hill Terrace (Brisbane), Formule 1 Windsor (Brisbane), Tottenham Court (Brisbane)

Cancer Council March 2009 18 Riverina Cancer Care Centre (Wagga Wagga) “The Riverina Cancer Care Centre not only makes Radiotherapy and Chemotherapy services accessible but also acts as a catalyst to improve medical services in the region, particularly Oncology, Neuro-surgery, Cardiothoracic Surgery and ENT. The combination of state of the art technology and highly-skilled staff, highlights the Riverina Cancer Care Centre's leadership in excellence in care, not only in Australia but worldwide". (http://www.cancercare.com.au/index.html) Rooms/Units Beds Proximity and Meals Kitchen Bathroom Standard Cost per Proportion Occupancy Occupancy Suitable Origin of How % Age of Owned by Redevelopment Waiting list access to Provided shared or shared or (self- night of guests incl excl for guests guests affected building treatment private private rated) single/double funded by weekends weekends families travel to by cancer centre IPTAAS with children

Lilier Lodge 20 40 Offsite - 1km Yes Shared Private High $33/46 80% 30% 70% No Central West Private car 100% Built in 2004 CanAssist & No No breakfast & public TCCN transport Lions Cottage 4 9 Offsite - 3 No Shared Shared Average $19 per Minimal 1% 80% 80% No Hay, Griffith, Private Car 5% Approx built Owned by No No 1 house with 4 blocks away - person + $20 Young in 1947 Hospital. single rooms walking key deposit - Donated by distance reimbursed at the Lions Patient end of stay Committee. Transport No lease Service 2 facilities 24 units 49 beds Average Average provide accom occupancy occupancy to patients rate rate attending including excluding Riverina Cancer weekends weekends Care Centre is 55% is 75% Notes

Royal Brisbane Hospital "The Cancer Care Services provides inpatient and outpatient services to patients from throughout Queensland, Northern New South Wales (NSW), Northern Territory and neighbouring South / West Pacific countries. The Division conducts outreach clinics at other metropolitan hospitals and hospitals within the Central Area Health Service. The Service utilises all current treatment modalities in medical and radiation oncology practice as well as haematology and bone marrow transplantation". (http://www.health.qld.gov.au/rbwh/services/cancer.asp) Rooms/Units Beds Proximity and Meals Kitchen Bathroom Standard Cost per Proportion Occupancy Occupancy Suitable Origin of How % affected Age of Owned by Redevelopment Waiting list access to Provided shared or shared or (self- night of guests incl excl for guests guests by cancer building treatment private private rated) single/double funded by weekends weekends families travel to centre IPTAAS with children

Isla House 16 bedrooms 28 Offsite - 9kms Yes Shared Shared -2 Average >7 nights 20% 70% 80% No Rural QLD Aeroplane 20% from Built in Peter & Elaine Kelly No No ensuited $59/$73 <7 NSW & 1987 rooms nights 90% $63/$77 including QLD

Herston Place 25 80 Offsite - 5-7 Yes - Private Private High $70/$78 3% 90% 100% Yes Out of border, Private Car 16% from Built in Glen Quig Yes - may expand, Yes Motel minute walk continental top of border, & Public NSW 1995 owns 2 houses next breakfast Northern NSW, Transport because of door to Herston Ballina, cancer Place Motel Tamworth, (leukaemia) Yamba, Tweed Heads 2 facilities 16 rooms 25 108 beds All facilities All facilities Average cost Approx 12% Average Average All facilities All facilities are privately provide accom units offsite meals per person receive occupancy occupancy >5 years owned to patients provided per night IPTAAS rate rate old attending Royal without including excluding Brisbane IPTAAS is weekends weekends Hospital $66.50 is 80% is 90% Notes A range of commercial facilities provide accommodation to people attending Royal Brisbane including South Bank Mater Motel (Brisbane), Herston Place Motel (Brisbane), Kedron Palms Motel (Brisbane), Bramston House and Cottage (Brisbane), Spring Hill Terrace (Brisbane), Formule 1 Windsor (Brisbane) and Tottenham Court (Brisbane)

Cancer Council March 2009 19 Northern Sydney Cancer Care Centre (including Royal North Shore Private Hospital) "Northern Sydney Cancer Care Centre represents part of the Cancer Care Services provided by Royal North Shore Hospital Campus in combination with University of Sydney's Northern Clinical School. Northern Sydney Cancer Centre is a leading provider of a range of support services and treatment options for patients. It offers a range of multi-disciplinary clinics and speciality groups which include head & neck, breast, gynae-oncology, colorectal, haematology and prostate cancer." (http://www.health.nsw.gov.au/policy/ssdb/tech/recruitment/pdf/2006_RNSH.pdf) Rooms/Units Beds Proximity Meals Kitchen Bathroom Standard Cost per Proportion Occupancy Occupancy Suitable Origin of How % affected Age of Owned by Redevelopment Waiting list and access Provided shared or shared or (self- night of guests incl excl for guests guests by cancer building to treatment private private rated) single/double funded by weekends weekends families travel to centre IPTAAS with children Blue Gum Lodge 37 rooms 71 Offsite -within No Shared Shared High $20 per Early this 25%-90% variable - Yes Far North Private car 80% - Built in Hope Health Closing in 2011 No 2kms radius - person per year 95%, now low at Coast & & aeroplane today 60% 1992-93 Care owns 5 mins walk night now 45- 25% - Central West. the land & 50% 3mths ago - Also come TCCN owns 45-50% - from Hunter the facilities So between New England 25%-90% and Central Coast

Jacaranda Lodge 28 rooms 88 Offsite -16 No Shared Private High $33/46 5% 58-83% 58-83% No All NSW Private Car No answer Built in Owned by No No 2 flats kms - 16 mins 1993 The SAN drive Hospital

Leukaemia 7 26 Offsite -within No Shared Private High $33/46 100% unsure unsure Yes All NSW Private car, 100% N.A. Leukaemia Yes Yes Foundation 5kms radius - public Foundation Waverton 10mins drive transport & aeroplane 3 facilities provide 65 rooms 185 beds All facilities All Most Facility Average cost Approx 52% Average Average Most All NSW Most Facilities are There are plans accom to patients 7 units offsite facilities facilities standard per person receive occupancy occupancy facilities facilities owned by to redevelop attending Royal 2 flats shared private (self-rated) per night IPTAAS rate rate suitable for >5years different Leukaemia North Shore kitchens bathrooms is High without including excluding families old. Blue organisations Foundation Hospital except IPTAAS is weekends weekends with Gum Lodge Waverton. Blue Blue Gum $17.65. is 42% is 37% children & Gum Lodge Lodge Patients at except Jacaranda closing 2011 Leukaemia Jacaranda Lodge are Foundation Lodge 14 years Waverton do old not pay anything

In 2007 “Rotary Lodge” 31 rooms facility was de-commissioned. Temporary arrangements are in place in 2008 while redevelopment occurs. Nearby commercial facilities including Linwood Lodge, Greenwich Inn, Comfort Inn North Shore and St Leonards Mansions accommodate many people at commercial rates. Notes Blue Gum Lodge closing 2011.

Royal North Shore Private Hospital Same as for Northern Sydney Cancer Care Centre

Cancer Council March 2009 20

Royal Prince Alfred Hospital including Sydney Cancer Care Centre “We deliver world-class cancer care for local, statewide, national and international patients, treating all types of cancers. We see around 10,000 newly diagnosed cancer patients each year, with more than 11,500 inpatient admissions and 170,000 outpatient occasions of service.” (http://www.sydneycancer.com.au/ArticlePage.aspx?PageID=2) Rooms/Units Beds Proximity and access Meals Kitchen Bathroom Standard Cost per Proportion Occupancy Occupancy Suitable Origin of How % affected Age of Owned by Redevelopment Waiting list to treatment centre Provided shared or shared or (self- night of guests incl excl for guests guests by cancer building private private rated) single/double funded by weekends weekends families travel to IPTAAS with children Bezzina House 15 60 Offsite -12kms - 15 No Private Private High N/A 65% 85% 85-92% Yes Country Private car 95% Built in 1998 Land is No Yes Cancer Care mins drive areas, NSW & public owned by St Lodge rural areas & transport George Northern Hospital Territory Concord 19 34 Offsite -15kms- 18mins Yes Shared Shared High $27 single Very low 60% 85% No Country Private car 1 in a No answer Concord No Yes Repatriation Breakfast $24 carer & areas, & public month - Hospital. No General Hosp pension Canberra & transport 3% lease Hostel holder Overseas - Bangladesh Ecclesbourne 13 bedrooms 25 Offsite -7kms - 15mins Yes Shared Shared & High $33/46 95% 85% 85% No Central West Private car 95% Built in 1827 CanAssist. No No drive Breakfast Private & public No lease transport Elizabeth 23 41 Offsite -10kms Yes Shared Shared High $40/46 50% 80% 80% Yes Central West Private car 50% Built in 1952 Uniting Care No No Hunter Lodge 22 + 1 Breakfast $56 for unit Area & & public NSW but run complete unit Griffith transport by SESIAHS with built in Wagga Area kitchen & bathroom facilities Jean Colvin No units, it is a 36 Offsite -7kms - 15mins Yes, all No answer Shared High $285.70 per None 30% 85% No Central West Public 100% Built in 1880 CanAssist. No No Hospital hospital drive meals & day per Transport No lease many person/ - times $12,000 for 6 special weeks diets also Leukaemia 7 26 Offsite -9kms – No Shared Private High $33/46 100% Unsure Unsure Yes Country Private 100% No answer Leukaemia Yes Yes Foundation 20 mins drive NSW car, public Foundation Waverton transport & aeroplane RPA Hospital 26 30 Offsite -20mins drive No Shared Private Average $45/60 N.A. 53% 53% No Country Private car 80% Built in 1977 Ashfield Yes – temporary No Accommodatio Mon-Fri Shuttle Bus NSW & public Baptist Home. facility only n from 7.15am - 2.30pm transport RPAH leases

8 facilities 13 rooms 252 All facilities offsite with Average cost Approx Average Average Most facilities do not provide accom 90 units beds public transport links. per person 44% occupancy occupancy have waiting list except to patients Mon-Fri Shuttle Bus per night receive rate rate Bezzina House, attending Royal from 7.15am - 2.30pm without IPTAAS including excluding Concord Rep Gen Prince Alfred to Accommodation IPTAAS is weekends weekends Hostel Leukaemia Hospital RPA Hospital $66.24 is 56% is 68% Foundation Waverton Royal Prince Alfred Hospital Sydney Cancer Care Centre relies on distant facilities of varying standards. Onsite accommodation existed until 2006, when the “Queen Mary Hostel” facility was redeveloped. Nearby commercial providers including Rydges Camperdown, Resident Manager (Newtown Square) and Formule 1 St Peters accommodate many people at commercial rates. Notes The Healing Ministry Centre in Newtown provides modest nearby low budget accommodation for families and carers of people attending RPA.

Cancer Council March 2009 21 Royal Prince Alfred Hospital Concord "The Sydney Cancer Centre is based at Royal Prince Alfred Hospital and has facilities at Concord Hospital. Work closely with the University of Sydney. We deliver world-class cancer care for local, statewide, national and international patients, treating all types of cancers. We see around 10,000 newly diagnosed cancer patients each year, with more than 11,500 inpatient admissions and 170,000 outpatient occasions of service". (http://www.sydneycancer.com.au/ArticlePage.aspx?PageID=2) Rooms/Units Beds Proximity Meals Kitchen Bathroom Standard Cost per Proportion of Occupancy Occupancy Suitable Origin of How % Age of Owned by Redevelopment Waiting list and access Provided shared or shared or (self- night guests funded incl excl for guests guests affected building to treatment private private rated) single/double by IPTAAS weekends weekends families travel to by cancer centre with children

Concord 19 34 Onsite- 200 Yes Shared Shared High $27 single Very low 60% 85% No Country areas, Private car 1 in a No answer Concord No Yes Repatriation metres Breakfast $24 carer & Canberra & & public month - Hospital. General Hosp pension Overseas - transport 3% No lease Hostel holder Bangladesh

Notes

Royal Hospital for Women “Each year we treat more than 400 women for gynaecological cancer; provide surgery for more than 80 women with breast cancer. The Gynaecological Cancer Centre excels in caring for women with gynaecological pre-cancer and cancer. The Centre's team provides comprehensive diagnostic assessment, treatment and support for women with these conditions. As a major referral centre the staff care for women throughout NSW and they have pioneered new treatments for ovarian, cervical, endometrial and vulvar cancer". (http://www.sesiahs.health.nsw.gov.au/RHW/default.asp http://www.sesiahs.health.nsw.gov.au/rhw/default.asp?page=210.3&template=3&leftnav=52) Rooms/Units Beds Proximity and Meals Kitchen Bathroom Standard Cost per Proportion of Occupancy Occupancy Suitable Origin of How % Age of Owned by Redevelopment Waiting list access to Provided shared or shared or (self- night guests funded incl excl for guests guests affected building treatment private private rated) single/double by IPTAAS weekends weekends families travel to by cancer centre with children

Vera Adderley 86 About 160 Onsite No Shared Shared Average 0 100% 80-100% 100% No All NSW Private Car 35% Built in Owned by Yes – minor No Residence Bus available & Public 1970 Prince of renovations in for transporting Transport Wales the pipeline, just patients to Public renovated fire radiotherapy Hospital systems – constantly renovating Notes A range of commercial facilities provide accommodation to people attending RHW including Randwick Lodge (Randwick), High Cross Park Lodge (Randwick), Perouse Lodge (Randwick), Avoca Lodge (Randwick), The Centre, Randwick, Barker Lodge Motor Inn, (Kensington) and The Gemini Hotel (Randwick).

St George Hospital (including St George Private Hospital) "St George Cancer Care Centre treats approximately 1,200 courses per year with an average of 90 patients per day. This consists mainly of breast (40%), prostate (25%) & lung (20%)". (http://www.health.nsw.gov.au/policy/ssdb/tech/recruitment/pdf/2008_SGCCC.pdf) Rooms/Units Beds Proximity and Meals Kitchen Bathroom Standard Cost per Proportion of Occupancy Occupancy Suitable Origin of How % Age of Owned by Redevelopment Waiting list access to Provided shared or shared or (self- night guests funded incl excl for guests guests affected building treatment private private rated) single/double by IPTAAS weekends weekends families travel to by cancer centre with children

Bezzina House 15 60 Onsite -400 No Private Private High N/A 65% 85% 85-92% Yes Country areas, Private Car 95% Built in Land is No Yes Cancer Care metres NSW rural & Public 1998 owned by Lodge areas & Transport St George Northern Hospital. No Territory lease Notes Nearby commercial facilities also accommodation families and carers of people attending St George Hospital including Abcot Motor Inn (Sylvania Heights), Carrs Park Motel (Blakehurst), Formule 1 St. Peters, Novotel Brighton Beach (Brighton Le-Sands), Old Rectory (Tempe), Queen Victoria Lodge, (Kogarah)

St George Private Hospital Same as St George Public Hospital

Cancer Council March 2009 22 St Vincent’s Hospital (including St Vincent’s Private Hospital) "The Cancer Program comprises Haematology & Bone Marrow Transplantation, Medical Oncology & Radiation Oncology. St Vincent's Hospital has performed 1,255 bone marrow transplants since the opening of the unit in 1975, including 50 transplants this year. The Medical Oncology Department cares for approx 615 new and 3,735 follow up patients. During 2006/07, 3500 chemotherapeutic procedures took place. Radiation Oncology provides radiotherapy treatments across the St Vincent's Campus. The department specializes in adult cancers using a range of treatments including Total Body Irradiation & brachytherapy & is recognised as a world leader in prostate brachytherapy" (http://www.svmhs.com.au/media/docs/ar0607.pdf) Rooms/Units Beds Proximity and Meals Kitchen Bathroom Standard Cost per Proportion Occupancy Occupancy Suitable Origin of How % affected Age of Owned by Redevelopment Waiting list access to Provided shared or shared or (self- night of guests incl excl for guests guests by cancer building treatment private private rated) single/double funded by weekends weekends families travel to centre IPTAAS with children

St Vincent’s 9 50 Onsite - No Shared Shared Average $25 single 30% 50% 65% No All over the Public 20% Built St Vincent's Yes Yes Hosp Accom 600metres State transport between Hospital. No 1907-1927 lease Ecclesbourne 13 bedrooms 25 Offsite- Yes Shared Shared & High $33/46 95% 85% 85% No Central West Private car 95% Built in CanAssist. No No No 2.5kms - Breakfast Private & public 1827 lease 5mins drive transport Elizabeth 23 41 Offsite -St Yes Shared Shared High $40/46 50% 80% 80% Yes Central West Private car 50% Built in Uniting Care No No Hunter Lodge 22 + 1 Vincent's Breakfast $56 for unit Area & & public 1952 NSW run by complete unit Radiotherapy Riverina transport SESIAHS with built in Unit - 5kms kitchen & St Vincent's bathroom send transport facilities to pick up patients. Jean Colvin No units, it is a 36 Offsite - Yes, all No answer Shared High $285.70 per None 30% 85% No Central West Public 100% Built in CanAssist. No No Hospital hospital 2.5kms - meals & day per Transport 1880 5mins drive many person - times $12,000 for 6 special weeks diets also Leukaemia 7 26 Offsite-8kms – No Shared Private High $33/46 100% unsure unsure Yes More than Private car, 100% No answer Leukaemia Yes Yes Foundation 20 mins drive 100kms away public Foundation Waverton to be able to transport & owns the claim IPTAAS, aeroplane building Sydney (Northern Rivers), Albury, Wodonga 5 facilities 13 rooms 39 178 beds Most facilities . Average cost Approx Average Average Country NSW There are plans to Most facilities do provide accom units offsite except per person 55% occupancy occupancy redevelop St Vincent's not have a waiting to patients St Vincent's per night receive rate rate Hosp Accom & list except for St attending St Hosp Accom. without IPTAAS including excluding Leukaemia Foundation Vincent's Hosp Vincent's St Vincent's IPTAAS is weekends weekends Waverton. Accom & Hospital Radiotherapy $76.75 is 49% is 63% Leukaemia Unit send Foundation transport to Waverton pick up patients from Elizabeth Hunter Lodge Notes Commercial accommodation providers in this area include Randwick Lodge (Randwick), High Cross Park Lodge (Randwick), Perouse Lodge (Randwick), Avoca Lodge (Randwick), The Centre, Randwick, Barker Lodge Motor Inn, (Kensington), The Gemini Hotel (Randwick), Healing Ministry Centre (Newtown), Resident Manager, Newtown Square (Newtown), Morgans of Sydney (Darlinghurst)

St Vincent’s Private Hospital – "Medical Oncology department treats patients with early & advanced cancer through the provision of treatment programs, support groups & research endeavors. As one of the largest & busiest prostate cancer treatment centres in Australia, St Vincent's Private Hospital offers the full spectrum of available treatments for urological & prostate cancer, including open & laparoscopic nerve sparing radical prostatectomy, robotic radical prostatectomy, high & low dose brachytherapy & high intensity focused untrasound (HIFU). During 2006/07, approx 500 radical prostatectomy procedures were performed, including over 100 robotic cases. The urology department operates the largest prostate cancer tissue bank in the Southern Hemisphere". (http://www.svmhs.com.au/media/docs/ar0607.pdf)

Same as St Vincent’s Public Hospital

Cancer Council March 2009 23 Sydney Adventist Hospital (The SAN) "At Sydney Adventist Hospital our mission is to treat the ‘whole’ person, ensuring that all required support is provided during this challenging time of a cancer diagnosis. The San is a renowned provider of cancer care service and we offer a range of treatment and care options for patients, and support services for patients and carers. These include diagnostic procedures, surgery, follow-up treatment options and care from specialist oncology nurses, allied health and medical professionals. Sydney Radiation and Oncology Centre offers radiation treatment to both inpatients and outpatients and is located on the hospital grounds". (http://www.sah.org.au/medical.onespecialty.asp?sku=955797774) Rooms/Units Beds Proximity and Meals Kitchen Bathroom Standard Cost per Proportion of Occupancy Occupancy Suitable Origin of How % affected Age of Owned Redevelopment Waiting list access to Provided shared or shared or (self- night guests funded incl excl for guests guests by cancer building by treatment private private rated) single/double by IPTAAS weekends weekends families travel to centre with children

Jacaranda 30- 88 beds Onsite No Shared Private High $33/46 5% 58-83% 58-83% No Country NSW Private Car N.A. Built in 1993 Owned by No No Lodge 28 rooms and The SAN 2 flats Hospital

Notes

Sydney Children’s Hospital – Randwick Largest integrated children's cancer service and research centre in the Southern Hemisphere. (http://www.sch.edu.au/general/about/) Rooms/Units Beds Proximity Meals Kitchen Bathroom Standard Cost per Proportion Occupancy Occupancy Suitable Origin of guests How % Age of Owned by Redevelopment Waiting list and access Provided shared or shared or (self- night of guests incl excl for guests affected building to private private rated) single/double funded by weekends weekends families travel to by treatment IPTAAS with cancer centre children

Ronald 26 60 Onsite- No Shared & Shared High $46 unit per 10% 80% 100% Yes Country NSW including 80% 70% Built in Land belongs No Yes McDonald 300-400 Private night Tamworth, Griffith, Wagga private 1991 to Prince of House metres Wagga car, 20% Wales Hospital. Randwick public Leased by the transport hospital to Ronald McDonald Vera 86 About 160 Onsite -400 No Shared Shared Average 0 100% 80-100% 100% No Country NSW including Private 35% Built in Owned by Yes No Adderley metres Tamworth Car & 1970 Prince of Residence Public Wales Hospital Transport - no lease 2 facilities 112 units 220 beds All facilities Average cost Approx Average Average All facilities Facilities are There are plans to redevelop There is a waiting provide are onsite per person 55% occupancy occupancy >5 years owned by Vera Adderley Residence list at Ronald accom to per night receive rate rate old public hospitals McDonald House patients without IPTAAS including excluding - Randwick attending IPTAAS is weekends weekends Sydney $23 is 85% is 100% Children's Hospital - Randwick Notes Commercial facilities providing accommodation include Randwick Lodge (Randwick), High Cross Park Lodge (Randwick), Perouse Lodge (Randwick), Avoca Lodge (Randwick), The Centre, Randwick, Barker Lodge Motor Inn, (Kensington) and The Gemini Hotel (Randwick)

Wesley Private Hospital (Brisbane) "The Wesley Hospital, owned and operated by The Uniting Church under Uniting Care, is one of Queensland's largest private hospitals. The Wesley Hospital is renowned for its comprehensive cancer services including radiation oncology, chemotherapy, positron emission tomography, brachytherapy, inpatient palliative care and bone marrow transplantation". (http://www.uchealth.com.au/wesley/index.php?option=com_content&task=view&id=44&Itemid=100) Rooms/Units Beds Proximity and Meals Kitchen Bathroom Standard Cost per Proportion Occupancy Occupancy Suitable Origin of How % affected Age of Owned by Redevelopment Waiting list access to Provided shared or shared or (self- night of guests incl excl for guests guests by cancer building treatment private private rated) single/double funded by weekends weekends families travel to centre IPTAAS with children

Isla House 16 bedrooms 28 Offsite - 8kms Yes Shared Shared -2 Average >7 nights 20% 70% 80% No Rural QLD Aeroplane 20% from Built in 1987 Peter & Elaine No No ensuited $59/$73 <7 NSW & Kelly rooms nights 90% $63/$77 including QLD Notes Other commercial accommodation providers in Brisbane include South Bank Mater Motel (Brisbane), Herston Place Motel (Brisbane), Kedron Palms Motel (Brisbane), Bramston House and Cottage (Brisbane), Spring Hill Terrace (Brisbane), Formule 1 Windsor (Brisbane), Tottenham Court (Brisbane)

Cancer Council March 2009 24 Westmead Hospital (including Westmead Private Hospital) Westmead PrivateRooms/Units Hospital Beds Proximity Meals Kitchen Bathroom Standard Cost per Proportion Occupancy Occupancy Suitable Origin of How % affected Age of Owned by Redevelopment Waiting list and access Provided shared or shared or (self-rated) night of guests incl excl for guests guests by cancer building Same as Westmead Public Hospital to treatment private private single/double funded by weekends weekends families travel to centre IPTAAS with children

Casuarina 28 56 Onsite -400 No Shared Shared High $15 per 35% 70% 90% No All domestic Private car, More than Built in Donated land by No No Lodge metres walk person per & overseas public 65% 1989 Westmead night transport & Hospital. aeroplane Administered by Westmead Hospital & TCCN Chisholm 4 8 + Offsite - Yes Shared Shared High $25 per bed, 5% 80% 80% Yes 95% country Private Car 30% Approx Owned & run by No No Cottage folding within 2kms Breakfast $60 family, NSW plus & Public built in the Catholic bed + 2 radius -less $10 for a child interstate Transport 1957 Women's League cots than 10 mins <16, $5 for a and walk child < 2, overseas Clare Residence 8 14 Offsite - No Shared Shared High $35/45 10% 88% 63% Yes All NSW Private car 65-70% Built in Congregation of No No 8kms - $60 family 1927 the Sisters of 13mins drive Mary Parramatta. Auspicing body given ongoing use of building Leukaemia 6 18 Offsite No Private Private Average $33/46 No answer 85% 85% Yes Greater Private Car 100% Built in Leukaemia Yes – renovate Yes Foundation - <0.5km Southern & 1977 Foundation owns bathrooms & Westmead Within 100 Hunter AHS the building kitchens in 4 units (2 metres to are done) public transport, bus Royal Far West 34 96 beds Offsite Yes No answer Shared Average $12 per 1% 85-90% 80% Yes All NSW Public At present Built in Royal Far West No Yes Children’s & 4 cots located in Breakfast parent & child Transport 0% 1967 Children's Health Health Scheme Manly. is free & Scheme & Services for Royal Far aeroplane Aged West Patient Transport to Westmead and Syd Children's Hospital 5 facilities 80 units 192 Most Most Most Average cost Approx Average Average Most Country Facilities owned Leukaemia There is a waiting list at provide accom beds 6 facilities facilities facilities per person 10% occupancy occupancy facilities NSW plus by different Foundation Leukaemia Foundation to patients cots offsite shared shared per night receive rate rate suitable interstate organisations Westmead is Westmead & Royal Far West attending except kitchens bathrooms without IPTAAS including excluding for plus planning to Children’s Health Scheme & Westmead Casuarina except except IPTAAS is weekends weekends families overseas redevelop Services for Aged Hospital Lodge Leukaemia Leukaemia $17.40 is 83% is 80% with Foundation Foundation children Westmead Westmead except Casuarina Lodge Notes Accommodation at commercial rates is available at Wesley Lodge adjacent to Westmead Hospital

Cancer Council March 2009 25 Occupancy Rates – Onsite and Offsite Facility Room Occ M-F Room Occ M-S ONSITE (within 500 metres) Alexandra Serviced Apartments (Bris) NR NR Alkira Lodge 100% 10% Bezzina House 89% 89% Calvary Mater Villas 100% 40% The Canberra Hospital Residences 100% 100% Casuarina Lodge 90% 70% Coffs Harbour Regional Cancer Services NR NR Concord Repat General Hospital Hostel 85% 60% Hope Cottage 74% 74% Isla House 80% 70% Jacaranda Lodge 66% 66% Kookaburra Cottage 1 100% 100% Kookaburra Cottage 2 100% 100% Leukaemia Foundation Westmead 85% 85% Lorraine Lodge 60% 60% McAuley Lodge NR NR PA Apartments (Brisbane) 97% 97% Ronald McDonald House Newcastle 100% 100% Ronald McDonald House Randwick 100% 80% Ronald McDonald House Westmead 93% 93% Ron Dunbier House Liverpool 80% 80% Rotary Lodge Port Macquarie 75% NR Shearwater Lodge Coffs Harbour 55% 55% St Vincents Hospital Facilities 65% 50% Vera Adderley Residence 100% 90% Average 1895/22 1569/21 86% 75% OFFSITE Blue Gum Lodge 73% 57% Chisholm Cottage 80% 80% Clare Residence 63% 88% Ecclesbourne 85% 85% Elizabeth Hunter Lodge 80% 80% Jean Colvin Hospital 85% 30% Leukaemia Foundation Newcastle 66% 66% Leukaemia Foundation Waverton NA NA Lilier Lodge 70% 30% Lions Cottage Wagga 80% 80% Ronald McDonald House Wagga Wagga NA NA Royal Far West Children’s Scheme 80% 90% Royal Prince Alfred Hospital Accom 53% 53% Services Rusden House 20% 25% Uncle Bob’s Yallarwah Cottages 100% 100% Average 935/13 944/13 72% 73%

Cancer Council March 2009 26 Other Information

Respondents reported strong demand and a shortage or lack of accommodation facilities in the following areas: • Greenwich – by Blue Gum Lodge • Kingswood – by Hope Cottage • Manly – by Royal Far West Children’s Health Scheme & Services for Aged • New Lambton Heights – by Kookaburra Cottage 1 & Kookaburra Cottage 2, Ronald McDonald House – Newcastle, Uncle Bob’s Yallarwah Cottages (Indigenous) • Port Macquarie – by Rotary Lodge • Randwick – by Ronald McDonald House – Randwick • Waratah – by Calvary Mater Hospital – Villa Units, Leukaemia Foundation Accommodation – Waratah & McAuley House • Waverley – by Elizabeth Hunter Lodge • Waverton – by Leukaemia Foundation Accommodation – Waverton • Westmead – by Casuarina Lodge, Chisholm Cottage, Clare Residence, Leukaemia Foundation Accommodation – Westmead & Ronald McDonald House – Westmead • Wollongong – by Alkira Lodge

• 6 facilities were in buildings aged less than 10 years old • 17 facilities were in buildings aged 10-20 years old • 25 facilities were in buildings aged 20-50 years old • 29 facilities were in buildings aged 50-100 years old • 2 facilities were in buildings aged more than 100 years old

Cancer Council March 2009 27 Patient Accommodation Facility by Facility

Alexandra Serviced Apartments (Brisbane)

Accommodation Name: Alexandra Serviced Apartments Information provided: Dennis Lock, Manager How information gathered: Post Street and postal address: 240 Ipswich Road Woolloongabba QLD 4101 Contact details: Phone: (07) 3393 1846 or (07) 3335 6600 Fax: 3391 7909 Email: alexapts.com.au Number of units: 44 Number of beds: No answer Number of bathrooms: No answer One per unit Double beds available: Yes Number of double beds: 33 Rates with IPTAAS subsidy: $34 (3star), $43 (3/1/2 star) $53 (4 star) Rates without IPTAAS subsidy: $80 (3star) $89 (3/1/2 star) $99 (4 star) Place of cancer treatment: Princess Alexandra Hospital Proximity to cancer treatment 50 metres across road (mentioned above): Transport: No answer Room occupancy rate excluding No answer weekends: Room occupancy rate including No answer weekends: Age of building 10 years Who pays for maintenance: Motel Owner Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: No answer Contribution of Health Dept to No answer operation of facility: Other contributors to operation: No answer % of income via IPTAAS: No answer Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: Yes Medical care available: Reduced hours caretaker Immediate access to hospital medical care Breakfast or meals provided: No answer Transport provided to treatment No answer centre:

Cancer Council March 2009 28 Facility suitable for children: Yes Facilities: On-site free parking Wheelchair access Kitchen facility not shared Cutlery and crockery provided Weekly room cleaning Linen provided Units/rooms have: Air conditioning Television Music/CD Telephone in each unit Noticeboard Standard of accommodation: High Proportion of guests with cancer: No answer Proportion of carers: No answer Proportion of children under 18 No answer years of age: Patients can stay without a carer: Yes How do people who stay hear Referring health professionals about the facility? Word of mouth from other patients Advertising Average length of stay: 1-4 weeks average is 18 days Waiting list: No answer Suburb where guests come from: No answer Maximum distance people travel to No answer stay: People travel mostly by: Private Car Public Transport Is there enough accommodation No answer services in area: How could The Cancer Council No answer NSW help: Comments:

Cancer Council March 2009 29 Alkira Lodge

Accommodation Name: Alkira Lodge Information provided: Anne-Marie Pegler, Manager How information gathered: Telephone Street and postal address: 1 Dudley Street Wollongong NSW 2500 Contact details: Phone: 4222 5484 Fax: 4222 5953 Number of units: 9 + 4 double rooms & a flat Number of beds: 29 Number of bathrooms: 5 Shared Double beds available: Yes Number of double beds: 2 Rates with IPTAAS subsidy: $33 per night for single room $46 per night for double room Rates without IPTAAS subsidy: $20 per night for single $40 per night for double Place of cancer treatment: Illawara Cancer Care Centre Proximity to cancer treatment Onsite at Wollongong Hospital (mentioned above): Transport: None – 4 minute walk Room occupancy rate excluding 100% weekends: Room occupancy rate including 10% weekends: Age of building 14 years old Who pays for maintenance: Alkira Lodge funds Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Wollongong Hospital owns the land. Built through community donations. Contribution of Health Dept to Via Wollongong Hospital operation of facility: Other contributors to operation: Donations from community organisations & clubs % of income via IPTAAS: 80% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: Yes Medical care available: Reduced hours caretaker Immediate access to hospital medical care Immediate access to qualified social workers Breakfast or meals provided: No Transport provided to treatment Not needed centre: Facility suitable for children: No

Cancer Council March 2009 30

Facilities: On-site free parking Nearby free parking Wheelchair access Kitchen facility shared Kitchen facility not shared Cutlery and crockery provided Weekly room cleaning Linen provided Garden or green space Provide assistance for food or groceries Units/rooms have: Air conditioning Television Music/CD Telephone in each unit Telephone shared Noticeboard Standard of accommodation: High Proportion of guests with cancer: 70% Proportion of carers: 80% Proportion of children under 18 0 years of age: Patients can stay without a carer: Yes Assessment How do people who stay hear Referring health professionals: about the facility?: Medical specialists Word of mouth from other patients Average length of stay: 5 weeks – 35 days Waiting list: No Suburb where guests come from: South Coast, Shoalhaven & Batemans Bay Maximum distance people travel to 550kms stay: People travel mostly by: Private Car Is there enough accommodation No services in area: How could The Cancer Council No answer NSW help: Comments: Has 9 units, 4 double rooms & a flat. Has 2 ensuites, 2 communal bathrooms & 1 ensuite in s/c flat.

Assistance for food or groceries through Breast Cancer Support Group.

Has a video/DVD in the shared lounge. Patients can stay on their own - if able to do assessment to measure suitability and shop & get to treatment centre. Cancer Council March 2009 31

Bezzina House Cancer Care Lodge

Accommodation Name: Bezzina House Cancer Care Lodge Information provided: Anne Greatorex, Manager How information gathered: In person Street and postal address: 46 Gray Street Kogarah NSW 2217 Contact details: Phone: 9350 2555 Fax: 9350 2551 Number of units: 15 Number of beds: 60 Number of bathrooms: 15 One per unit Double beds available: Yes Number of double beds: 6 Rates with IPTAAS subsidy: $33 per unit/night Rates without IPTAAS subsidy: N/A Place of cancer treatment: St George Public Hospital - 98% Royal Prince Alfred Hospital - 2% Proximity to cancer treatment St George Public Hospital – 400 (mentioned above): metres RPA - 12km - 15 min drive Transport: None Room occupancy rate excluding 85-92% weekends: Room occupancy rate including 85% weekends: Age of building 9 1/2 years old Who pays for maintenance: Self maintained & private donors Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Land is owned by St George Hospital Contribution of Health Dept to None operation of facility: Other contributors to operation: Private donors, CDSE grants & donations from local council % of income via IPTAAS: 65% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: Rarely, totally self sufficient. Fees cover wages of manager and cleaner & renovations Medical care available: Reduced hours caretaker Immediate access to hospital medical care Immediate access to qualified social workers Breakfast or meals provided: No Transport provided to treatment Not needed centre: Facility suitable for children: Yes

Cancer Council March 2009 32 Facilities: On-site free parking Wheelchair access Kitchen facility not shared Cutlery and crockery provided Linen provided Children toys provided Garden or green space Units/rooms have: Air conditioning Television Telephone shared Noticeboard Standard of accommodation: High Proportion of guests with cancer: 95% Proportion of carers: 60% Proportion of children under 18 20-25% years of age: Patients can stay without a carer: Yes Proportion of cancer patients Chemotherapy - 10% visiting for: Radiotherapy - 5% Surgery – 45% Other cancer treatments - Brachy Therapy 2-3%, Peritonectomy How do people who stay hear Referring health professionals: about the facility? Social workers, radiotherapists Word of mouth from other patients Advertising Average length of stay: 1 month Waiting list: Yes Suburb where guests come from: Country areas, NSW rural areas & Northern Territory Maximum distance people travel to Fiji & Papua New Guinea stay: People travel mostly by: Private Car Public Transport Is there enough accommodation Yes services in area: How could The Cancer Council For advocacy, information and advice NSW help: Comments: Arrangements are made by local Public & Catholic schools for enrolling siblings/patients.

There is a common BBQ area & common lounge area & communal kitchen. Basic office facilities are available (computer, fax, printer & photocopier) for people away from home especially for small businesses.

Cancer Council March 2009 33 Blue Gum Lodge

Accommodation Name: Blue Gum Lodge Information provided: Stewart Swinton, Coordinator How information gathered: Telephone Street and postal address: Cnr St Vincent's and River Roads Greenwich NSW 2065 Contact details: Phone: 9437 5470 or 9906 5523 Fax: 9439 6718 Number of units: 37 rooms Number of beds: 71 Number of bathrooms: 4 Shared Double beds available: Yes Number of double beds: 3 Rates with IPTAAS subsidy: Bulk billing $33 single per person/night $46 double per night Rates without IPTAAS subsidy: $20 per person/night - non bulk bill Place of cancer treatment: Royal North Shore Hospital - 80% North Shore Private Hospital - 10% Mater Hospital - 10% Proximity to cancer treatment Royal North Shore Hospital - Offsite (mentioned above): (within 2km radius), - 5min walk North Shore Private - Offsite (within 2km radius), - 5min walk Mater - 2km - 4min drive Transport: Patient Transport Service minibus service provided Room occupancy rate excluding Varies – 72% in April 2008 increasing weekends: after recent downturn Room occupancy rate including Varies – patients prefer to go home weekends: on weekends if possible Age of building 14-15 years of age Who pays for maintenance: Lodge Committee - The Cancer Council NSW, Royal North Shore Hospital & Hope Health Care Standard of maintenance: High Plans to close or redevelop: Yes – closing in 2011 Owner and lease details: Land owned by Hope Health Care. Facilities owned by a consortium including The Cancer Council NSW Contribution of Health Dept to No operation of facility: Other contributors to operation: No % of income via IPTAAS: Varies from 50% to 95% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: Yes Medical care available: Reduced hours caretaker Breakfast or meals provided: No Transport provided to treatment Yes Cancer Council March 2009 34 centre: Facility suitable for children: Yes Facilities: On-site free parking Kitchen facility shared Cutlery and crockery provided Daily room cleaning Garden or green space Units/rooms have: Air conditioning Television Video or DVD Music/CD Telephone shared Noticeboard Standard of accommodation: High Proportion of guests with cancer: Varies from 80% to 60% Proportion of carers: 66% Proportion of children under 18 14% - usually very small proportion if years of age: full - no children allowed under 12 years of age if follow the rules Patients can stay without a carer: Yes Proportion of cancer patients Chemotherapy- approx 20% visiting for: Radiotherapy- approx 80% How do people who stay hear Referring health professionals: about the facility? social workers from RNSH, Mater, North Shore Private, North Coast and country hospitals Word of mouth from other patients Average length of stay: Variable 2-3 months Waiting list: No Suburb where guests come from: Most are from Far North Coast & Central West. Also come from Hunter New England and Central Coast Maximum distance people travel to International - New Caledonia & stay: Interstate People travel mostly by: Private Car Aeroplane Is there enough accommodation No services in area: How could The Cancer Council Raise the profile of the facility NSW help: Comments: Reduced hours caretaker - 8am- 4.30pm Monday to Friday.

There is transport to and from the treatment centre via shuttle bus (12 per day)

TV, video or DVD, music CD are in common area - shared.

Not suitable for children under 12.

Cancer Council March 2009 35 Calvary Mater Hospital – Villa Units

Accommodation Name: Calvary Mater Hospital - Villa Units Information provided: Tracey, Booking Nurse for Accommodation & Laraine Cross, Social Worker How information gathered: In person Street and postal address: Edith Street, Waratah NSW 2298 Contact details: Phone: 4921 1405 Fax: 4921 1406 Number of units: 16 Number of beds: 16 Number of bathrooms: 16 One per unit Double beds available: Yes Number of double beds: Mostly twin beds Rates with IPTAAS subsidy: $33 per day single $46 per day double Rates without IPTAAS subsidy: Not available Place of cancer treatment: Calvary Mater Hospital only (not available to patients attending John Hunter Hospital) Proximity to cancer treatment Onsite - 200 metres (mentioned above): Transport: Not required. Wheelchair (if necessary) on site Room occupancy rate excluding 100% weekends: Room occupancy rate including 40% weekends: Age of building 20 years old Who pays for maintenance: Calvary Mater Hospital Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Calvary Mater Hospital Contribution of Health Dept to Via Calvary Mater operation of facility: Other contributors to operation: NBN Telethon Fundraising in 1988 % of income via IPTAAS: Nearly 90% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No answer Medical care available: 24 hour nursing support

Immediate access to hospital medical care Immediate access to qualified social workers Breakfast or meals provided: No Transport provided to treatment Not required centre:

Cancer Council March 2009 36 Facility suitable for children: Yes Facilities: Wheelchair access Kitchen facility shared Cutlery and crockery provided Linen provided Children toys provided Garden or green space Units/rooms have: Air conditioning Television Telephone in each unit Telephone shared Noticeboard Standard of accommodation: High Proportion of guests with cancer: 100% Proportion of carers: Most patients bring carers Proportion of children under 18 Very low years of age: Patients can stay without a carer: Yes but carers recommended Proportion of cancer patients Chemotherapy - 5% visiting for: Radiotherapy - 95% Surgery - none Other cancer treatments - none How do people who stay hear Referring health professionals about the facility? Word of mouth from other patients Average length of stay: 42 days Waiting list: Yes Suburb where guests come from: Throughout Hunter New England Health Area & from other parts of the state Maximum distance people travel to 400kms or more stay: People travel mostly by: Private Car Is there enough accommodation No services in area: How could The Cancer Council Management level meeting indicated NSW help: that they would look favourably on an offer from The Cancer Council NSW to take over the running of the accommodation service Comments:

Cancer Council March 2009 37 The Canberra Hospital Residences

Accommodation Name: The Canberra Hospital Residences Information provided: Diane Seckold, Manager How information gathered: Telephone Street and postal address: PO Box 450, Woden ACT 2606 Yamba Drive, Garran ACT 2605 Contact details: Phone:6244-2358 Fax: 6281 3935 Email: [email protected] Number of units: 60 rooms incl 1 family room Number of beds: 116 Number of bathrooms: 5 shared (3 female and 2 male) Double beds available: No Rates with IPTAAS subsidy: $33 single $46 double Rates without IPTAAS subsidy: Same Place of cancer treatment: The Canberra Hospital Proximity to cancer treatment 100 metres (mentioned above): Transport: Not required – wheelchair available Room occupancy rate excluding 100% weekends: Room occupancy rate including 100% weekends: Age of building Built 1973 Who pays for maintenance: The Canberra Hospital Standard of maintenance: Medium Plans to close or redevelop: Yes – hospital planning redevelopment Owner and lease details: Owned and operated by The Canberra Hospital Contribution of Health Dept to Via The Canberra Hospital operation of facility: Other contributors to operation: Donations are received into a Samaritan Fund % of income via IPTAAS: 70% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No Medical care available: No Breakfast or meals provided: No Transport provided to treatment Not required – wheelchair available centre: Facility suitable for children: Yes Facilities: On-site free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided

Cancer Council March 2009 38 Garden or green space Television shared Noticeboard Units/rooms have: Telephone in each unit

Standard of accommodation: Medium Proportion of guests with cancer: 40% Proportion of carers: 50%-80% Guests are encouraged to bring carers Proportion of children under 18 20% years of age: Patients can stay without a carer: No – except by special arrangement How do people who stay hear Referring health professionals about the facility?: Word of mouth from other patients

Average length of stay: No average. Ranges from 1 day to several years Waiting list: No Suburb where guests come from: Southern NSW Illawarra and Riverina Maximum distance people travel 600kms to stay: People travel mostly by: Private Car Community Transport

Is there enough accommodation No services in area: How could The Cancer Council Promoting availability of the service to NSW help: NSW residents. Funding guests who live less than 100kms away and can not claim IPTAAS subsidy. Comments: NA

Cancer Council March 2009 39 Casuarina Lodge

Accommodation Name: Casuarina Lodge Information provided: Sharon Joseph, Manager How information gathered: In person Street and postal address: Hawkesbury Road, Westmead NSW 2145 Contact details: Phone: 9845 6900 Fax: 9845 8336 Email: [email protected] Number of units: 28 Number of beds: 56 Number of bathrooms: 6 Shared 4 + 2 disabled, 1 on each level Double beds available: No Rates with IPTAAS subsidy: Single $33 per person/night Double is $46 per/night Rates without IPTAAS subsidy: $15 per person/night Place of cancer treatment: Westmead Hospital Proximity to cancer treatment 400 metres walk (mentioned above): Transport: Not required Room occupancy rate excluding 90% weekends: Room occupancy rate including 70% weekends: Age of building Built in 1989 Who pays for maintenance: Casuarina Lodge Trust Fund (fees from the patient) Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Donated land by Westmead Hospital. Administered by Westmead Hospital & TCCN. Contribution of Health Dept to Via Westmead Hospital operation of facility: Other contributors to operation: Donations & fees from patients % of income via IPTAAS: 35% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: Yes Medical care available: No Breakfast or meals provided: No Transport provided to treatment Not required centre: Facility suitable for children: No Facilities: On-site free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided

Cancer Council March 2009 40 Cleaning only at the end of the stay Linen provided Garden or green space Units/rooms have: Air conditioning Television Telephone in each unit Noticeboard Standard of accommodation: High Proportion of guests with cancer: More than 65% Proportion of carers: 50% Proportion of children under 18 0 years of age: Patients can stay without a carer: Yes How do people who stay hear Referring health professionals about the facility?: Word of mouth from other patients Advertising Average length of stay: 11 days Waiting list: No Suburb where guests come from: All around the Country (Cooma, Batemans Bay, Tweed Heads, Inverness, Goulbourn, Coffs Harbour), Interstate & International eg Noumea Maximum distance people travel Overseas - Noumea to stay: People travel mostly by: Private Car Public Transport Aeroplane Is there enough accommodation No services in area: Not for children How could The Cancer Council Don't know NSW help: Comments: They have a Gazebo with BBQ.Nice green area - birds get up early and wake up patients. Looking at changing wardrobes. Able to use washing machine and dryer for free. They can bring their own food and store in the kitchen.

Cancer Council March 2009 41 Chisholm Cottage

Accommodation Name: Chisholm Cottage Information provided: Carmel Emmett, Committee Member How information gathered: In person Street and postal address: 49 Alexandra Avenue Westmead NSW 2145 Contact details: Phone: 9633 4228 Fax: 9633 4228 Number of units: 4 Number of beds: 8 + folding bed + 2 cots Number of bathrooms: 2 Shared Double beds available: No Rates with IPTAAS subsidy: $25 per bed per night $60 for a family per night $10 for a child under 16, $5 for a child under 2, If staying for 7 nights only charge for 6 nights Rates without IPTAAS subsidy: As above Place of cancer treatment: Westmead Public Hospital, Westmead Private Hospital, Westmead Children's Hospital & Ashley Lane Skin Cancer Clinic Most patients come from Westmead Public Hospital & Westmead Children's Hospital, not as many from Westmead Private Hospital & a lot come for Ashley Lane - Skin Cancer Clinic Proximity to cancer treatment Offsite - 2kms - less than 10 mins (mentioned above): walk for Westmead Public Hospital, Westmead Private Hospital, Westmead Children's Hospital & Ashley Lane Skin Cancer Clinic Transport: No - 2km to Westmead train station - 10min walk Room occupancy rate excluding 80% weekends: Room occupancy rate including 80% weekends: Age of building Approx 50 years old Who pays for maintenance: Catholic Women's League Standard of maintenance: Low Plans to close or redevelop: No Owner and lease details: Owned & run by the Catholic Women's League Contribution of Health Dept to Nil operation of facility: Other contributors to operation: Private donations - very few % of income via IPTAAS: 5% Cancer Council March 2009 42 Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No Medical care available: 24 hour on-site care taker Breakfast or meals provided: Yes Breakfast Transport provided to treatment No centre: Facility suitable for children: Yes Facilities: On-site free parking Nearby free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space Units/rooms have: Television Video or DVD Telephone shared Noticeboard Standard of accommodation: High Proportion of guests with cancer: 30% Proportion of carers: 50% Proportion of children under 18 50% years of age: Patients can stay without a carer: Yes How do people who stay hear Referring health professionals: about the facility? social worker Word of mouth from other patients Average length of stay: 1-2 weeks, 10 days Waiting list: No Suburb where guests come from: Country NSW. Also Interstate - from QLD, Perth, Adelaide, from overseas - New Caledonia, New Guinea Maximum distance people travel to Overseas - New Caledonia, New stay: Guinea People travel mostly by: Private Car Public Transport Is there enough accommodation No services in area: How could The Cancer Council Transport from the airport up to the NSW help: hospital, linen service Comments: This accommodation facility is run by volunteers. There are 2 lots of volunteers who do shifts - 9.30am - 1.30pm & 1.30pm - 4pm. There is a night caretaker who lives on the facility - also a volunteer.

CanAssist often pay fees for patients Cancer Council March 2009 43 from country areas.

Allowed to use washing machine, $1 per load & $1 for 1/2hr for dryer.

Carmel Emmett is a volunteer who is on the Committee - who bought & operate for 10 years.

Not enough accommodation services.

They refer to Ronald McDonald House & Ronald McDonald refers to them. Wesley Lodge & Casuarina Lodge are often booked out. Wesley Lodge charges $129 per night.

Cancer Council March 2009 44 Clare Residence

Accommodation Name: Clare Residence Information provided: Juanita Winks, Manager How information gathered: In person Street and postal address: 522 Windsor Road Baulkham Hills NSW 2153 Contact details: Phone: 9639 0763 Fax: 9639 9250 Number of units: 8 Number of beds: 14 Number of bathrooms: 4 Shared Double beds available: Yes Number of double beds: 3 Rates with IPTAAS subsidy: Not available Rates without IPTAAS subsidy: $35/night single room $45/night double room $60/night family room Place of cancer treatment: Westmead Hospital Baulkham Hills Private Hospital Westmead Hospital - 90% & Baulkham Hills Private Hospital - 10% Proximity to cancer treatment Westmead Hospital - 8kms - 13mins (mentioned above): drive & Baulkham Hills Private Hospital - Offsite 210 metres - 5mins walk Transport: Next to public transport, bus at Windsor Road to Parramatta Station, then 2nd bus to hospital Public Transport <200m Room occupancy rate excluding 63% weekends: Room occupancy rate including 88% weekends: Age of building 80 years old Who pays for maintenance: Congregation of the Sisters of Mercy Parramatta Standard of maintenance: Medium Plans to close or redevelop: No Owner and lease details: Congregation of the Sisters of Mercy Parramatta. Auspicing body given ongoing use of building Contribution of Health Dept to Nil operation of facility: Other contributors to operation: Nil % of income via IPTAAS: 10% Bulk bill IPTAAS to keep costs to No patient down: Do they make a profit: Yes Medical care available: None Breakfast or meals provided: No Cancer Council March 2009 45 Transport provided to treatment No centre: Facility suitable for children: Yes Facilities: On-site free parking Nearby free parking Kitchen facility shared Cutlery and crockery provided Weekly room cleaning Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space Provide assistance for food or groceries Units/rooms have: Television Telephone in each unit Telephone shared Noticeboard Standard of accommodation: High Proportion of guests with cancer: 65-70% Proportion of carers: Very few Proportion of children under 18 Over 50% years of age: Patients can stay without a carer: Yes How do people who stay hear Referring health professionals about the facility? Word of mouth from other patients Average length of stay: 5-7 days Waiting list: No Suburb where guests come from: Regional and rural NSW Maximum distance people travel to No answer stay: People travel mostly by: Private Car Is there enough accommodation No services in area: How could The Cancer Council Assist with funding towards the NSW help: upkeep of Clare Residence as we rely solely on donations and volunteers Comments: Supply coffee/tea, bread/milk on arrival. Room only, communal kitchen, shared dining room, shared lounge room, shared bathroom, laundry (no charge), TV in lounge room/verandah area/ some bedrooms, 1 public phone, heating. Do not keep records of patient ratio.

Cancer Council March 2009 46 Concord Repatriation General Hospital Hostel

Accommodation Name: Concord Repatriation General Hospital Hostel Information provided: Tess Carreon, Manager, Commercial Services Support How information gathered: In person Street and postal address: Level 3, Medical Centre Concord Repatriation General Hospital Road Concord NSW 2139 Contact details: Phone: 9767 6668 Fax: 9767 7647 Number of units: 19 Number of beds: 34 Number of bathrooms: 4 Shared Double beds available: No Rates with IPTAAS subsidy: No answer Rates without IPTAAS subsidy: $27 per/person/night $24 per/person/night for carer & pension holder Place of cancer treatment: Concord Hospital Royal Prince Alfred Hospital Balmain Hospital Majority is Concord Hospital - priority given & if overflow from RPA & Balmain Proximity to cancer treatment Concord Hospital - Onsite 200m (mentioned above): RPA - 15km - 18mins, Balmain - 14km - 15 min drive Transport: Ambulances take from RPA & Balmain Hospital Room occupancy rate excluding 85% weekends: Room occupancy rate including 60% weekends: Age of building No answer Who pays for maintenance: Concord Hospital Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Concord Hospital Contribution of Health Dept to 100% via Concord Hospital operation of facility: Other contributors to operation: None % of income via IPTAAS: Very low Bulk bill IPTAAS to keep costs to No patient down: Do they make a profit: No Medical care available: Immediate access to hospital medical care

Cancer Council March 2009 47 Immediate access to qualified social workers Breakfast or meals provided: Yes Breakfast Transport provided to treatment Not required centre: Facility suitable for children: No Facilities: Nearby free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Garden or green space Units/rooms have: Television Telephone in each unit Noticeboard Standard of accommodation: High Proportion of guests with cancer: 1 in a month - 3% Proportion of carers: 50% Proportion of children under 18 1-2% years of age: Patients can stay without a carer: Yes Assessment How do people who stay hear Referring health professionals: about the facility? Nurses & doctors Word of mouth from other patients Average length of stay: 3 weeks Waiting list: Yes Suburb where guests come from: Country areas, Canberra & Overseas – Bangladesh Maximum distance people travel to Overseas - Bangladesh - 12 hrs flight stay: People travel mostly by: Private Car Public Transport Is there enough accommodation Yes services in area: How could The Cancer Council No answer NSW help: Comments: Rooms are divided according to diagnosis - 2 for nuclear medicine/radiotherapy patients & 2 burns, 2 heart eg heart room is only allocated by the heart nurse. If there was overflow of radiotherapy can use other rooms but not heart or burns. They have a cafeteria, laundry and paid facilities such as pharmacy, dry cleaner. Regular renovations constantly happening

Cancer Council March 2009 48 Ecclesbourne

Accommodation Name: Ecclesbourne Information provided: Judith Harris, Branch & Hostel Liaison Manager How information gathered: Fax Street and postal address: 17 Ocean Avenue, Double Bay NSW 2028 Contact details: Phone: 9363 2430 Fax: 9362 8942 Number of units: 13 bedrooms Number of beds: 25 Number of bathrooms: 7 One per unit Shared - 5 shared bathrooms & 2 ensuite bathrooms Double beds available: No Rates with IPTAAS subsidy: $33 per night for single room $46 for double room Rates without IPTAAS subsidy: $33 per night for single room $46 for double room Place of cancer treatment: Prince of Wales Hospital St Vincent's Public Hospital St Vincent's Private Hospital Royal Prince Alfred Hospital Proximity to cancer treatment Prince of Wales- 5kms - 10mins drive (mentioned above): St Vincent's Public - 2.5kms - 5mins drive St Vincents Private - 2.5kms - 5mins drive RPA - 7kms - 15mins drive Transport: St Vincents Public & Private Hospitals & Prince of Wales send their vehicle to pick up pateints & drop back Patient Transport Service Room occupancy rate excluding 85% weekends: Room occupancy rate including 85% weekends: Age of building Built 1820s Who pays for maintenance: CanAssist Standard of maintenance: Medium Plans to close or redevelop: No Owner and lease details: CanAssist Contribution of Health Dept to 0 operation of facility: Other contributors to operation: None % of income via IPTAAS: 95% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No Medical care available: 24 hour on-site caretaker Breakfast or meals provided: Yes Cancer Council March 2009 49 Breakfast Transport provided to treatment Yes centre: Facility suitable for children: No Facilities: On-site free parking Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Provide assistance for food or groceries Units/rooms have: Television Video or DVD Telephone shared Noticeboard Standard of accommodation: High Proportion of guests with cancer: 95% Proportion of carers: 70% Proportion of children under 18 0% years of age: Patients can stay without a carer: Yes Assessment Proportion of cancer patients Chemotherapy - 10% visiting for: Radiotherapy - 80% Surgery - 10% How do people who stay hear Referring health professionals: about the facility? Social workers, radiotherapy workers Word of mouth from other patients Average length of stay: 4-6 weeks Waiting list: No Suburb where guests come from: Central West Maximum distance people travel to Moree stay: People travel mostly by: Private Car Public Transport Is there enough accommodation Yes services in area: How could The Cancer Council Work collaboratively NSW help: Comments: Outreach clinics held in Central West region by Oncologists from RPA & St Vincent's Hospital. Most referrals come from there.

Communal kitchen, shared dining room, communal recreation area & BBQ areas provided.

Transport to treatment centres can be unreliable. Patients from RPA & Mater are given cab vouchers. Cancer Council March 2009 50 Elizabeth Hunter Lodge

Accommodation Name: Elizabeth Hunter Lodge Information provided: Gillian Tagg, Manager How information gathered: In person Street and postal address: 125 Birrell Street Waverley NSW 2019 Contact details: Phone: 9369 0307 Fax: 9389 5313 Number of units: 23 22 + 1 complete unit with built-in kitchen & bathroom facilities Number of beds: 41 Number of bathrooms: 6 Shared Double beds available: No Rates with IPTAAS subsidy: $33 per/person/night for single bed $46 per bed/night for double bed Rates without IPTAAS subsidy: $40 per person/night for single bed $46 per bed/night for double bed $56 per night for unit Place of cancer treatment: St Vincent's Radiotherapy Unit, RPA & Prince of Wales Hospital Proximity to cancer treatment St Vincent's Radiotherapy Unit - (mentioned above): 5kms, RPA - 10kms & Prince of Wales Hospital - 4kms Transport: St Vincent's & POW send transport to pick up patients. Patient Transport Service Room occupancy rate excluding 80% weekends: Room occupancy rate including 80% weekends: Age of building 1950s Who pays for maintenance: 60% of payment is from War Memorial Hosptial & 40% from their own funds Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Uniting Care NSW but run by SEIAHS Contribution of Health Dept to 0 operation of facility: Other contributors to operation: Elizabeth Hunter Lodge Income % of income via IPTAAS: 50% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: Yes Medical care available: Reduced hours caretaker Breakfast or meals provided: Yes Breakfast

Cancer Council March 2009 51 Transport provided to treatment No – rely on hospital transport centre: Facility suitable for children: Yes Facilities: On-site free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space Units/rooms have: Television Telephone in each unit Noticeboard Standard of accommodation: High Proportion of guests with cancer: 50% Proportion of carers: 50% Proportion of children under 18 5% years of age: Patients can stay without a carer: Yes Assessment Proportion of cancer patients Chemotherapy - 5% visiting for: Radiotherapy - 80% Surgery - 5% Other cancer treatments – no answer How do people who stay hear Referring health professionals: about the facility? Social Workers Word of mouth from other patients Advertising Average length of stay: 6 weeks Waiting list: No Suburb where guests come from: All NSW especially Central West and Riverina Maximum distance people travel to Overseas - USA, Average distance stay: travelled is 400kms People travel mostly by: Private Car Public Transport Is there enough accommodation No services in area: How could The Cancer Council Seminars and information NSW help: Comments: Common dining room & lounge room on each floor, BBQ area, laundry services available - coin operated.

Bulk-bill if stay is greater than 2 weeks. CanAssist, Daffodil Cottage, Anson Cottage, refer patients as well.

Cancer Council March 2009 52 Hope Cottage

Accommodation Name: Hope Cottage Information provided: Jodie Smith, Accommodation Officer How information gathered: In person Street and postal address: Nepean Hospital Great Western Highway Entrance via Dervy Street Kingswood NSW 2747 Contact details: Phone: 4734 1899 Email: [email protected] Number of units: 12 Number of beds: 24 Number of bathrooms: 12 One per unit Double beds available: No Rates with IPTAAS subsidy: $4 per room/night Rates without IPTAAS subsidy: $37 per room/night Place of cancer treatment: Nepean Hospital - Cancer Care Centre, family & carers of inpatients of public hospital Proximity to cancer treatment On site - 100 metres (mentioned above): Transport: Not required Room occupancy rate excluding 74% weekends: Room occupancy rate including 74% weekends: Patients also pay for weekends if they go back home to keep their room. Age of building Built in 2005 Who pays for maintenance: Nepean Hospital Standard of maintenance: Low Plans to close or redevelop: No Owner and lease details: Built by Rotary. Managed by Nepean Hospital Contribution of Health Dept to Via Nepean Hospital operation of facility: Other contributors to operation: Few donations & Rotary helps out. % of income via IPTAAS: 50% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No Medical care available: Reduced hours caretaker Breakfast or meals provided: Yes Breakfast Transport provided to treatment No centre: Facility suitable for children: Yes Facilities: On-site free parking Nearby free parking Wheelchair access

Cancer Council March 2009 53 Kitchen facility not shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Units/rooms have: Air conditioning Television Telephone in each unit Noticeboard Standard of accommodation: High Proportion of guests with cancer: 25% Proportion of carers: 0 Proportion of children under 18 1% years of age: Patients can stay without a carer: Yes How do people who stay hear Referring health professionals: about the facility? Social workers & country doctors Word of mouth from other patients Advertising Average length of stay: 4 weeks Waiting list: No Suburb where guests come from: Country NSW, mainly from the West. Mudgee, Bathurst, Parkes, Orange, Port Macquarie Maximum distance people travel to Port Macquarie - 418km stay: People travel mostly by: Private Car Is there enough accommodation No services in area: How could The Cancer Council By letting people know we are here. NSW help: To give some donations Comments: Patients who receive treatment Monday to Friday hold their rooms if they go back home for the weekend by paying for the weekend as well.

Have 2 disabled rooms, common room, BBQ area and courtyard. Also clean the room on request. In the past have ordered Meals on Wheels and had food hampers for Christmas.

Men who receive treatment always come on their own while women stay at home.

They have 24 hour security. Rates just cover coordinators wages, breakfast provided and utility. Mostly cancer patient stay here, also mums that attend Tresillian for their babies, stay the day before. Also provide toys

Cancer Council March 2009 54 for kids.

Have a laundry with 2 washing machines & 1 dryer operated by coins - $3 per session.

Cancer Council March 2009 55 Isla House (Brisbane)

Accommodation Name: Isla House Information provided: Julie Greenleves, Manager How information gathered: Fax Street and postal address: 183 Juliette Street Greenslopes QLD 4120 Contact details: Phone: (07) 3847 1923 Email:[email protected] Number of units: 16 bedrooms Number of beds: 28 Number of bathrooms: 9 Shared -2 ensuited rooms Double beds available: Yes Number of double beds: 3 Rates with IPTAAS subsidy: > 7 nights - Single $59/night > 7 nights -Double $73/night < 7 nights -Single $63/night < 7 nights -Double $77/night Rates without IPTAAS subsidy: > 7 nights - Single $59/night > 7 nights -Double $73/night < 7 nights -Single $63/night < 7 nights -Double $77/night Place of cancer treatment: Royal Brisbane Hospital Wesley Hospital Princess Alexandra Hospital Mater Hospital Greenslopes Private Hospital Proximity to cancer treatment Royal Brisbane - Offsite within 9kms (mentioned above): Wesley - offsite within 8kms Princess Alexandra - offsite within 3kms, Mater QLD- offsite within 4kms, Greenslopes - offsite within 1km Transport: Patient Transport Service Room occupancy rate excluding 80% weekends: Room occupancy rate including 70% weekends: Age of building 20 years Who pays for maintenance: Owners Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Owned by Peter & Elaine Kelly Contribution of Health Dept to Nil operation of facility: Other contributors to operation: Nil % of income via IPTAAS: 20% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No answer Medical care available: Reduced hours caretaker Breakfast or meals provided: Yes Cancer Council March 2009 56 Transport provided to treatment Some centre: Facility suitable for children: No Facilities: On-site free parking Nearby free parking Kitchen facility shared Cutlery and crockery provided Weekly room cleaning Linen provided Units/rooms have: Television Standard of accommodation: Average Proportion of guests with cancer: 20% from NSW & 90% including QLD Proportion of carers: 70% Proportion of children under 18 No answer years of age: Patients can stay without a carer: Yes Proportion of cancer patients Chemotherapy - 50% visiting for: Radiotherapy - 50% How do people who stay hear Referring health professionals about the facility? Advertising Average length of stay: 2 weeks - 14 days Waiting list: No Suburb where guests come from: Rural QLD Maximum distance people travel to Cairns stay: People travel mostly by: Aeroplane Is there enough accommodation No services in area: How could The Cancer Council Promotion of our Guest House NSW help: Comments:

Cancer Council March 2009 57 Jacaranda Lodge (The SAN Hospital)

Accommodation Name: Jacaranda Lodge (The SAN Hospital) Information provided: Lurline Goldring, Coordinator How information gathered: Telephone Street and postal address: 185 Fox Valley Road Contact details: Phone: 9847 9066 Fax: 9487 9065 Email: [email protected] Number of units: 30 28 rooms and 2 flats Number of beds: 88 beds Number of bathrooms: 29 One per unit Double beds available: No Rates with IPTAAS subsidy: $33 single per person/night $46 for 2 people per night $56 for 3 people per night $65 per night for flat Rates without IPTAAS subsidy: No answer Place of cancer treatment: Sydney Adventist Hospital - 95% Royal North Shore Hospital - 5% Proximity to cancer treatment Sydney Adventist Hospital - Onsite at (mentioned above): Sydney Radiation Oncology Centre & Royal North Shore Hospital - 16 km - 16 mins drive Patient Transport Service Room occupancy rate excluding 58-83% weekends: Room occupancy rate including 58-83% weekends: Age of building Built 1993 Who pays for maintenance: The SAN Hospital Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Owned by The SAN Hospital. Contribution of Health Dept to 0 operation of facility: Other contributors to operation: Donations from patients when they leave. Someone has donated a car. Goes into donation fund. % of income via IPTAAS: 5% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: Yes Medical care available: 24 hour on-site care taker 24 hour nursing support 24 hour medical care Immediate access to hospital medical care Panic button access to medical care

Cancer Council March 2009 58 Breakfast or meals provided: No Transport provided to treatment Not required for SAN Hospital. Some centre: assistance is available for people to travel to RNSH Facility suitable for children: No Facilities: On-site free parking Nearby free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Garden or green space Provide assistance for food or groceries Units/rooms have: Air conditioning Telephone in each unit Noticeboard Standard of accommodation: High Proportion of guests with cancer: No answer Proportion of carers: 66% Proportion of children under 18 No answer years of age: Patients can stay without a carer: Yes Assessment Proportion of cancer patients Chemotherapy-0 visiting for: Radiotherapy-100% Surgery-0 Other cancer treatments-0 How do people who stay hear Referring health professionals: about the facility? doctors Word of mouth from other patients Average length of stay: Varies - 10-12 days Waiting list: No Suburb where guests come from: Country Maximum distance people travel to Interstate - Perth, QLD stay: People travel mostly by: Private Car Is there enough accommodation Don't know services in area: How could The Cancer Council Being interested in them. Helping in NSW help: any way. Comments: There are 3 beds in each room with pullout beds as well. There are 2 flats.

Private donor contributed $1.5 million to extend the lodge.

Patients have access to free massage, reflexology, cancer support group, look good feel better program, cooking demonstrations - run by Cancer Council March 2009 59 volunteers.

The hospital is nearby and vegetables are available at the cafeteria at low cost.

Volunteer makes soups and freezes them for the patient to microwave.

Security & wardsman with outdoor buggy escort patients to and from treatment.

Children can not stay in Jacaranda lodge but can stay in the 2 flats - have toys such as rocking horse, DVD, videos.

Volunteers collect patients and take them to shops for groceries.

Patients clean the rooms themselves. There are no TV's in the room because of the noise - only in the family rooms. There is also an activity room with email facilities & TV. There is a pool table, swimming pool & tennis court.

Built on donations.

Cancer Council March 2009 60 Jean Colvin Hospital

Accommodation Name: Jean Colvin Hospital Information provided: Judith Harris, Branch & Hostel Liaison Manager How information gathered: In person Street and postal address: 9 Loftus Road Darling Point NSW 2027 Contact details: Phone: 9363 5687 Fax: 9362 4371 Email: [email protected] Number of units: No units, it is a hospital Number of beds: 36 Number of bathrooms: 7 Shared Double beds available: No Rates with IPTAAS subsidy: $285.70 per day/ per person - $12,000 for 6 weeks Rates without IPTAAS subsidy: $285.70 per day/ per person - $12,000 for 6 weeks Place of cancer treatment: Prince of Wales Hospital St Vincent's Public Hospital St Vincent's Private Hospital Royal Prince Alfred Hospital Mater Hospital Proximity to cancer treatment Prince of Wales Hospital - 6kms - (mentioned above): 10mins, St Vincent's Public - 2.5kms - 5mins drive St Vincents Private - 2.5kms - 5mins drive, RPA - 7kms - 15mins drive Mater Hospital - 9kms - 15mins drive Transport: St Vincents Public & Private Hospitals & Prince of Wales send their vehicle to pick up pateints & drop back Patient Transport Service Room occupancy rate excluding 85% weekends: Room occupancy rate including 30% weekends: Age of building Built 1880 Who pays for maintenance: CanAssist Standard of maintenance: Medium Plans to close or redevelop: No Owner and lease details: CanAssist Contribution of Health Dept to $100,000 per year but that operation of facility: arrangement is expiring next year Other contributors to operation: None % of income via IPTAAS: None Bulk bill IPTAAS to keep costs to No patient down: Do they make a profit: No Cancer Council March 2009 61 Medical care available: 24 hour on-site care taker 24 hour nursing support Immediate access to hospital medical care Breakfast or meals provided: Yes, all meals & many times special diets also Breakfast Other Meals Transport provided to treatment No – rely on hospital services centre: Facility suitable for children: No Facilities: Daily room cleaning Provide assistance for food or groceries Units/rooms have: Noticeboard Standard of accommodation: High Proportion of guests with cancer: 100% Proportion of carers: 0% Proportion of children under 18 0% years of age: Patients can stay without a carer: Yes Proportion of cancer patients Chemotherapy visiting for: Radiotherapy - 90% Surgery- Other cancer treatments - none How do people who stay hear Referring health professionals: about the facility? Social workers, radiotherapy workers Word of mouth from other patients Average length of stay: 5 weeks Waiting list: No Suburb where guests come from: Central West Maximum distance people travel to From Moree & Bourke stay: People travel mostly by: Public Transport Is there enough accommodation Yes services in area: How could The Cancer Council Information & advocacy NSW help: Comments: Payment - Each patient puts in as much as $400 or as much as the private health fund will allow, $1000 per patient from CanAssist.

Hospital -shared lounge facilties with TV, DVD & music & shared telephone. Most patients are head & neck cancer patients requiring nursing care during radiotherapy & also requiring PEG feeds.No transport is provided to and from the treatment centre, Patients from RPA & Mater are given cab vouchers.

Cancer Council March 2009 62 Kookaburra Cottage 1

Accommodation Name: Kookaburra Cottage 1 Information provided: Vicky Dunn, Volunteer Services & Relative Accommodation How information gathered: In person Street and postal address: Lookout Road New Lambton Heights NSW 2305 Contact details: Phone: 4921 3000 Fax: 4921 3999 Number of units: 4 rooms Number of beds: 9 Number of bathrooms: 4

Double beds available: Yes Number of double beds: 1 Rates with IPTAAS subsidy: All accommodation at John Hunter Hospital is $22 per night per person, regardless of IPTAAS, except Aboriginal people who are charged $33 per group Rates without IPTAAS subsidy: As above Place of cancer treatment: John Hunter Hospital & Calvary Mater Hospital Proximity to cancer treatment John Hunter - Onsite within 500 (mentioned above): metres Calvary -Offsite within 5kms Transport: John Hunter - within 100 metres to public transport, bus from Lookout Road, Taxi stand within 100 metres Within 200 metres Calvary Patient Transport Service Public Transport <200m Room occupancy rate excluding 100% weekends: Room occupancy rate including 100% weekends: Age of building 11 years Who pays for maintenance: IPTAAS, fundraising and accommodation charge Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: John Hunter Hospital Contribution of Health Dept to Via John Hunter Hospital operation of facility: Other contributors to operation: None % of income via IPTAAS: 30% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: Yes Medical care available: No

Cancer Council March 2009 63 Breakfast or meals provided: No Transport provided to treatment Some centre: Facility suitable for children: Yes Facilities: Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space Standard of accommodation: High Proportion of guests with cancer: less than 5% Proportion of carers: Less than 1% Proportion of children under 18 Less than 1% years of age: Patients can stay without a carer: Yes Proportion of cancer patients Chemotherapy- Less than 5% visiting for: Radiotherapy- Nil Surgery- 1% Other cancer treatments - Nil How do people who stay hear Word of mouth from other patients about the facility? Average length of stay: 4 days Waiting list: Yes Suburb where guests come from: Hunter New England Health Area Maximum distance people travel to 600kms stay: People travel mostly by: Private Car Is there enough accommodation No services in area: How could The Cancer Council No assistance necessary NSW help: Comments:

Kookaburra Cottage 2

Accommodation Name: Kookaburra Cottage 2 Information provided: Vicky Dunn, Volunteer Services & Relative Accommodation How information gathered: In person Street and postal address: Lookout Road New Lambton Heights NSW 2305 Contact details: Phone: 4921 3000 Fax: 4921 3999 Number of units: 9 bedrooms Number of beds: 18 Number of bathrooms: 4 Shared Double beds available: Yes

Cancer Council March 2009 64 Number of double beds: 1 Rates with IPTAAS subsidy: All accommodation at John Hunter Hospital is $22 per night per person, regardless of IPTAAS, except Aboriginal people who are charged $33 pre group Rates without IPTAAS subsidy: As above Place of cancer treatment: John Hunter Hospital Proximity to cancer treatment John Hunter - Onsite within 500 (mentioned above): metres Transport: John Hunter - within 100 metres to public transport, bus from Lookout Road, Taxi stand within 100 metres Patient Transport Service Room occupancy rate excluding 100% weekends: Room occupancy rate including 100% weekends: Age of building 11 years Who pays for maintenance: IPTAAS, fundraising and accommodation charge Standard of maintenance: Medium Plans to close or redevelop: No Owner and lease details: John Hunter Hospital Contribution of Health Dept to Via John Hunter Hospital operation of facility: Other contributors to operation: Nil % of income via IPTAAS: 30% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: Yes Medical care available: No Breakfast or meals provided: No Transport provided to treatment Some centre: Facility suitable for children: Yes Facilities: Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Garden or green space Standard of accommodation: High Proportion of guests with cancer: Less than 5% Proportion of carers: Less than 1% Proportion of children under 18 Less than 1% years of age: Patients can stay without a carer: Yes How do people who stay hear Advertising about the facility? Average length of stay: 5 days

Cancer Council March 2009 65 Waiting list: Yes Suburb where guests come from: Hunter New England Health Area Maximum distance people travel to 600kms stay: People travel mostly by: Private Car Other Is there enough accommodation No services in area: How could The Cancer Council No assistance necessary NSW help: Comments:

Cancer Council March 2009 66 Leukaemia Foundation Patient Accommodation – Newcastle

Accommodation Name: Leukaemia Foundation Patient Accommodation (Patients & Carers)- Newcastle Information provided: Helen Moore, Support Services Coordinator & Gabrielle Prest, Manager How information gathered: In person Street and postal address: 22 Villa Rd Waratah NSW 2298 Contact details: Phone: 4960 9828 Email: [email protected] Number of units: 1 plus 2 bedrooms sharing facilities Number of beds: 6 Number of bathrooms: 1 One per unit Shared for 2 bedrooms Double beds available: Yes Number of double beds: 2 Rates with IPTAAS subsidy: Free of charge Facility claims IPTAAS rebate Rates without IPTAAS subsidy: Free of charge Place of cancer treatment: Calvary Mater Hospital Proximity to cancer treatment Offsite - 200 metres (mentioned above): Transport: Patient Transport Service Room occupancy rate excluding 66% weekends: Room occupancy rate including 66% weekends: Age of building 50 years, but recently totally refurbished Who pays for maintenance: Leukaemia Foundation Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Leukaemia Foundation Contribution of Health Dept to None operation of facility: Other contributors to operation: No other contributors % of income via IPTAAS: 100% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No Medical care available: No Breakfast or meals provided: No Transport provided to treatment Yes centre: Facility suitable for children: Yes Facilities: Nearby free parking Wheelchair access

Cancer Council March 2009 67 Kitchen facility shared Kitchen facility not shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space Units/rooms have: Air conditioning Television Video or DVD Music/CD Telephone in each unit Telephone shared Noticeboard Standard of accommodation: High Proportion of guests with cancer: 100% Proportion of carers: 50% Proportion of children under 18 10% years of age: Patients can stay without a carer: No Proportion of cancer patients Chemotherapy - over 30% visiting for: Radiotherapy - over 30% Other cancer treatments - stem cell transplant How do people who stay hear Referring health professionals about the facility? Word of mouth from other patients Average length of stay: 2-3 weeks, but much longer in some cases - average is 18 days Waiting list: Yes Suburb where guests come from: Hunter New England Area Health Service, but also north & western areas of the state Maximum distance people travel to 400kms & more stay: People travel mostly by: Private Car Is there enough accommodation No services in area: How could The Cancer Council Provide more accommodation NSW help: Comments:

Cancer Council March 2009 68 Leukaemia Foundation Accommodation – Waverton

Accommodation Name: Leukaemia Foundation Accommodation - Waverton Information provided: Beth Zucker How information gathered: Telephone Street and postal address: 8 Priory Road Waverton NSW 2060 Contact details: Phone: 9969 1762 or 1800 620 420 Fax: 9969 8542 Email: [email protected] Number of units: 7 Number of beds: 26 Number of bathrooms: 7 Double beds available: Yes Number of double beds: 13 Rates with IPTAAS subsidy: $33 single per night $46 double per night Patients do not pay anything Rates without IPTAAS subsidy: No answer Place of cancer treatment: Royal North Shore Hospital, St Vincents Hospital Royal Prince Alfred Hospital Prince of Wales Hospital Mater Hospital Crows Nest Proximity to cancer treatment Royal North Shore Hospital - 10min (mentioned above): drive within 5km radius St Vincents Hospital - 20 mins drive - 8km Royal Prince Alfred Hospital - 20 mins drive - 9km Prince of Wales Hospital - 30mins drive - 13km Mater - 5min drive - 1km Transport: Within 200 metres to public transport, train from Waverton Railway station, bus from Bay Rd & Patient transport service Patient Transport Service Public Transport <200m Room occupancy rate excluding unsure weekends: Room occupancy rate including unsure weekends: Age of building No answer Who pays for maintenance: Volunteers Standard of maintenance: High Plans to close or redevelop: Yes Transport & Property Manager Ian Ferguson could tell more about the redevelopment Owner and lease details: Leukaemia Foundation owns the Cancer Council March 2009 69 building Contribution of Health Dept to 0 operation of facility: Other contributors to operation: Donations/fundraising - Worlds Greatest Shave % of income via IPTAAS: 100% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No Medical care available: No Breakfast or meals provided: No Transport provided to treatment No centre: Facility suitable for children: Yes Facilities: On-site free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space Provide assistance for food or groceries Units/rooms have: Air conditioning Television Video or DVD Music/CD Telephone in each unit Noticeboard Standard of accommodation: High Proportion of guests with cancer: 100% Proportion of carers: 50% Proportion of children under 18 Not many years of age: Patients can stay without a carer: No How do people who stay hear Referring health professionals: about the facility? social workers Word of mouth from other patients Advertising Average length of stay: 2-3 months (transplant) Waiting list: Yes Suburb where guests come from: More than 100kms away to be able to claim IPTAAS, Sydney (Northern Rivers), Albury, Wodonga Maximum distance people travel to No answer stay: People travel mostly by: Private Car Public Transport Aeroplane Is there enough accommodation No

Cancer Council March 2009 70 services in area: How could The Cancer Council No answer NSW help: Comments: Accommodation totally covered by IPTAAS as they are patients living 100kms away. Emergency contact number provided.

Council permits organised for long term stay. Some wheelchairs provided.

Have play equipment for children and provided food vouchers to help with groceries.

All blood cancer patients.

Cancer Council March 2009 71 Leukaemia Foundation Patient Accommodation –Westmead

Accommodation Name: Leukaemia Foundation NSW Accommodation Complex - Westmead Information provided: Gabrielle Prest, Manager How information gathered: Fax Street and postal address: 25 Helen Street Westmead NSW 2145 Contact details: Phone: 9806 3802 or 1800 620 420 Number of units: 6 Number of beds: 18 Number of bathrooms: 6 One per unit Double beds available: Yes Number of double beds: 6 Rates with IPTAAS subsidy: No charge Rates without IPTAAS subsidy: No charge Place of cancer treatment: Westmead Hospital - Adults (95%), Children's Hospital at Westmead (<5%) Proximity to cancer treatment Offsite <0.5km (mentioned above): Transport: Within 100 metres to public transport, bus from Hawkesbury Road Patient Transport Service Public Transport <200m Room occupancy rate excluding 85% weekends: Room occupancy rate including 85% weekends: Age of building 30 years old Who pays for maintenance: Leukeamia Foundation Standard of maintenance: High Plans to close or redevelop: Yes Renovate bathrooms & kitchens in 4 units (2 are done) Owner and lease details: Leukaemia Foundation owns the building Contribution of Health Dept to 0 operation of facility: Other contributors to operation: None % of income via IPTAAS: No answer Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No Medical care available: No Breakfast or meals provided: No Transport provided to treatment Yes centre: Facility suitable for children: Yes

Cancer Council March 2009 72 Facilities: On-site free parking Wheelchair access Kitchen facility not shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space Provide assistance for food or groceries Units/rooms have: Air conditioning Television Video or DVD Music/CD Telephone in each unit Noticeboard Standard of accommodation: Average Proportion of guests with cancer: 100% Proportion of carers: 80% Proportion of children under 18 <10% years of age: Patients can stay without a carer: No Proportion of cancer patients Chemotherapy-20% visiting for: Radiotherapy-10% Surgery-5% Other cancer treatments: BMT 65% How do people who stay hear Referring health professionals about the facility? Average length of stay: 3 months Waiting list: Yes Suburb where guests come from: Greater Southern & Hunter AHS Maximum distance people travel to 500-600kms stay: People travel mostly by: Private Car Is there enough accommodation No services in area: How could The Cancer Council No answer NSW help: Comments: LF also funds people to stay in local commercial centres. Provide assistance for food or groceries occassionally if an emergency.

Cancer Council March 2009 73 Lilier Lodge – Wagga Wagga

Accommodation Name: Lilier Lodge Wagga Wagga Information provided: Judith Harris, Branch & Hostel Liaison Manager How information gathered: In person Street and postal address: 317-321 Edward Street Wagga Wagga NSW 2650 Contact details: Phone: 6925 5240 Fax: 6925 2759 Number of units: 20 Number of beds: 40 Number of bathrooms: 20 One per unit Double beds available: No Rates with IPTAAS subsidy: $33 per night per person $46 for double per night Rates without IPTAAS subsidy: $33 per night per person $46 for double per night Place of cancer treatment: Riverina Cancer Care Centre Proximity to cancer treatment 1km (mentioned above): Transport: Walking distance. Volunteer bus service provided. Room occupancy rate excluding 70% weekends: Room occupancy rate including 30% weekends: Age of building 3 years old Who pays for maintenance: CanAssist & TCCN are joint owners Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: CanAssist & TCCN joint venture Contribution of Health Dept to None operation of facility: Other contributors to operation: None % of income via IPTAAS: 80% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No Medical care available: No Breakfast or meals provided: Yes Breakfast Transport provided to treatment Yes centre: Facility suitable for children: No Facilities: On-site free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay

Cancer Council March 2009 74 Linen provided Garden or green space Units/rooms have: Air conditioning Television Video or DVD Music/CD Telephone in each unit Noticeboard Standard of accommodation: High Proportion of guests with cancer: 100% Proportion of carers: 50% Proportion of children under 18 0% years of age: Patients can stay without a carer: Yes Assessment Proportion of cancer patients Chemotherapy visiting for: Radiotherapy- 90% Surgery Other cancer treatments How do people who stay hear Referring health professionals: about the facility?: Social workers, radiotehrapy workers Word of mouth from other patients Average length of stay: 5 weeks Waiting list: No Suburb where guests come from: Central West and Riverina Maximum distance people travel to 500kms stay: People travel mostly by: Private Car Public Transport Is there enough accommodation Yes services in area: How could The Cancer Council Have an information area with more NSW help: Understanding Series publications. Open the Cancer Council Helpline until 7pm Comments: Volunteer based transport system if required

Cancer Council March 2009 75 Lions Cottage

Accommodation Name: Lions Cottage Information provided: Laurie Grentel, Manager, Non Clinical Services How information gathered: Telephone Street and postal address: Edwards Street, Wagga Wagga NSW 2650 Contact details: Phone: 6938 6520 Number of units: 4 1 house with 4 single rooms Number of beds: 9 Number of bathrooms: 2 Shared Double beds available: No Rates with IPTAAS subsidy: $19 per person per night + $20 key deposit - reimbursed at end of stay Rates without IPTAAS subsidy: $19 per person/night + $20 key deposit - reimbursed at end of stay Place of cancer treatment: Riverina Cancer Care Centre - relatives of inpatients Proximity to cancer treatment 3 blocks away - walking distance (mentioned above): Transport: Patient Transport Service Room occupancy rate excluding 80% weekends: Room occupancy rate including 80% weekends: Age of building Built in 1940s Who pays for maintenance: Trust Fund. The revenue collected goes into the Trust Fund. Standard of maintenance: Medium Plans to close or redevelop: No Owner and lease details: Owned by Hospital. Donated by the Lions Committee. No lease Contribution of Health Dept to Via Wagga Base Hospital operation of facility: Other contributors to operation: Lions Club % of income via IPTAAS: Minimal Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No Medical care available: None Breakfast or meals provided: No Transport provided to treatment No centre: Facility suitable for children: No Facilities: On-site free parking Nearby free parking Kitchen facility shared Cutlery and crockery provided

Cancer Council March 2009 76 Linen provided Garden or green space Units/rooms have: Air conditioning Television Telephone shared Noticeboard Standard of accommodation: Average Proportion of guests with cancer: 5% Proportion of carers: 100% Proportion of children under 18 0 years of age: Patients can stay without a carer: No How do people who stay hear Referring health professionals: about the facility? Booking office, social workers, Emergency Department Word of mouth from other patients Average length of stay: 3 days Waiting list: No Suburb where guests come from: Hay, Griffith, Young Maximum distance people travel to Brisbane, Darwin stay: People travel mostly by: Private Car Is there enough accommodation Yes services in area: How could The Cancer Council Don't know NSW help: Comments: Reduced cancer patients since the opening of Lilier Lodge and changes to Riverina Cancer Care.

Majority of people who stay are relatives of those who have cancer - inpatients at Riverina Cancer Care Centre.

Only claim back from IPTAAS for long term people through social workers- only half-dozen this year.

Used to be used for children but no need to with the opening of Ronald McDonald House - Wagga Wagga.

If they have any issues they are encouraged to go to St Vincents or Smith Family. Used to have to write them off if unable to pay fees. The opening of Lilier Lodge and Ronald McDonald House Charities has made a difference.

Cancer Council March 2009 77 Lorraine Lodge

Accommodation Name: Lorraine Lodge Information provided: Mary McLarin, Owner/Manager How information gathered: Telephone Street and postal address: 586 East Street, Albury NSW 2640 Contact details: Phone: 60 217 162 Number of units: 4 rooms 1 house with 4 bedrooms Number of beds: 10 Number of bathrooms: 2 Shared Double beds available: Yes, 2 Rates with IPTAAS subsidy: $50/65 Rates without IPTAAS subsidy: $50/65 Place of cancer treatment: Albury Base Hospital Proximity to cancer treatment Across the road <50 metres (mentioned above): Transport: Not required Room occupancy rate excluding 60% weekends: Room occupancy rate including 60% weekends: Age of building Built in 1960s Who pays for maintenance: Private owner Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Private owner Mary McLarin Contribution of Health Dept to None operation of facility: Other contributors to operation: None % of income via IPTAAS: 60% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: Yes – just cover costs Medical care available: None Breakfast or meals provided: No Transport provided to treatment Not required centre: Facility suitable for children: Yes Facilities: On-site free parking Nearby free parking Kitchen facility shared Cutlery and crockery provided Linen provided Garden or green space Units/rooms have: Air conditioning Television shared Telephone shared Noticeboard Standard of accommodation: Average

Cancer Council March 2009 78 Proportion of guests with cancer: 75% Proportion of carers: 10% Proportion of children under 18 5% years of age: Patients can stay without a carer: Yes How do people who stay hear Referring health professionals at about the facility? Albury Base Hospital and local surgeries Word of mouth from other patients Average length of stay: 3-4 days Waiting list: Yes at busy times Suburb where guests come from: All over South Western NSW Maximum distance people travel to >500kms stay: People travel mostly by: Private Car Is there enough accommodation Don’t know services in area: How could The Cancer Council Refer people via Helpline NSW help: Comments: None

McAuley Lodge

Accommodation Name: McAuley Lodge Information provided: Tracey, Booking Nurse for Accommodation & Laraine Cross, Social Worker How information gathered: In person Street and postal address: Edith Street, Waratah NSW 2298 Contact details: Phone: 4921 1658 Fax: 4921 1406 Number of units: 28 Number of beds: 28 Number of bathrooms: No answer Shared Double beds available: No Rates with IPTAAS subsidy: $20 per day single $30 per day double Rates without IPTAAS subsidy: Not applicable Place of cancer treatment: Calvary Mater Hospital Proximity to cancer treatment Onsite - 500 metres (mentioned above): Transport: Not required. Wheelchair facility available Room occupancy rate excluding Varies weekends: Room occupancy rate including Varies weekends: Age of building Old Nurses Home, closed for renovations in 2008

Cancer Council March 2009 79 Who pays for maintenance: Calvary Mater Hospital Standard of maintenance: Low Plans to close or redevelop: Yes - 2008 Repainting, re carpeting, heating update, fix elevator, details not made public, probably only basic requirements Owner and lease details: Owned by Calvary Mater Hospital Contribution of Health Dept to Costs for operation out of Calvary operation of facility: Mater budget, from Health Dept Other contributors to operation: None % of income via IPTAAS: 100% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No Medical care available: Immediate access to qualified social workers Breakfast or meals provided: No Transport provided to treatment Not required centre: Facility suitable for children: No Facilities: Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Units/rooms have: Noticeboard Standard of accommodation: Low (prior to renovation) Proportion of guests with cancer: 100% Proportion of carers: Varies according to demand Proportion of children under 18 Under 15% years of age: Patients can stay without a carer: Yes Proportion of cancer patients Chemotherapy - 10% visiting for: Radiotherapy- 90% Surgery- none Other cancer treatments - none How do people who stay hear Referring health professionals about the facility? Word of mouth from other patients Average length of stay: 21 days Waiting list: No Suburb where guests come from: Hunter New England Area Maximum distance people travel to Over 400kms stay: People travel mostly by: Private Car Is there enough accommodation No services in area: How could The Cancer Council Take over the running of the NSW help: accommodation Comments:

Cancer Council March 2009 80 P.A. Apartments (Brisbane)

Accommodation Name: P.A. Apartments Information provided: Larry McArthur, Manager How information gathered: Telephone Street and postal address: 63 Cornwall Crest Street Annerley QLD 4103 Contact details: Phone: (07) 3891 2411 Number of units: 18 Number of beds: 30 Number of bathrooms: 18 One per unit Double beds available: Yes Number of double beds: 12 Queen - no double beds Rates with IPTAAS subsidy: Motel style from $66 per night for single or double - gap $20 Fully self contained from $88 per night double - gap $42 Rates without IPTAAS subsidy: Motel style from $66 per night for single or double Fully self contained from $88 per night double Place of cancer treatment: Princess Alexandra Hospital - 80%, Mater QLD - 15% Greenslopes Private Hospital - 5% Proximity to cancer treatment Princess Alexandra Hospital - across (mentioned above): Hosp, Mater QLD - 6min drive Greenslopes Private Hospital - 8min drive Transport: No - taxi vouchers are given to patients through hospital. Bus to Mater - 10 minutes Room occupancy rate excluding 97% weekends: Room occupancy rate including 97% weekends: Age of building 20 years Who pays for maintenance: P.A Apartments Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Owned outright, privately owned Contribution of Health Dept to None operation of facility: Other contributors to operation: No one % of income via IPTAAS: 5% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: Yes Medical care available: No Breakfast or meals provided: No Transport provided to treatment No centre: Cancer Council March 2009 81 Facility suitable for children: Yes Facilities: On-site free parking Nearby free parking Wheelchair access Kitchen facility not shared Cutlery and crockery provided Weekly room cleaning Cleaning only at the end of the stay Linen provided Garden or green space Units/rooms have: Air conditioning Television Video or DVD Telephone in each unit Noticeboard Standard of accommodation: High Proportion of guests with cancer: 20% are from NSW but do not know if here because of cancer Proportion of carers: 50% Proportion of children under 18 Minimal 1-2% years of age: Patients can stay without a carer: Yes How do people who stay hear Referring health professionals: about the facility? Oncology dept, social workers, regional hospitals Word of mouth from other patients Average length of stay: 6 weeks - 42 days Waiting list: No Suburb where guests come from: Northern Rivers Area which includes Lismore & Grafton Maximum distance people travel to 400kms stay: People travel mostly by: Private Car Is there enough accommodation Yes services in area: How could The Cancer Council Nothing can do NSW help: Comments: This facility is just for patients from hospital. They have no weddings or tourists staying.

Cancer Council March 2009 82 Ronald McDonald House – Newcastle

Accommodation Name: Ronald McDonald House - Newcastle Information provided: Alison Wellings, House Manager unavailable, through worker How information gathered: Telephone Street and postal address: John Hunter Hospital Lookout Road New Lambton Heights NSW 2305 Contact details: Phone: 4921 4733 Number of units: 6 plus 12 family rooms Number of beds: 60 Number of bathrooms: 15 One per unit Double beds available: Yes Number of double beds: 18 Rates with IPTAAS subsidy: $33 single per person/night $46 double per night Rates without IPTAAS subsidy: $33 single per person/night $46 double per night Place of cancer treatment: John Hunter Hospital Proximity to cancer treatment 500 metres (mentioned above): Transport: Not required. Wheelchair available if needed Room occupancy rate excluding 100% weekends: Room occupancy rate including 100% weekends: Age of building Rooms 16 years, units 2 years Who pays for maintenance: Ronald McDonald House Charities Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Red Gum House Inc Contribution of Health Dept to None operation of facility: Other contributors to operation: Ronald McDonald House Charities % of income via IPTAAS: No answer Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No answer Medical care available: No Breakfast or meals provided: Yes Transport provided to treatment Not required centre: Facility suitable for children: Yes

Facilities: On-site free parking Wheelchair access

Cancer Council March 2009 83 Kitchen facility shared Kitchen facility not shared Cutlery and crockery provided Daily room cleaning Linen provided Children toys provided Garden or green space Units/rooms have: Telephone in each unit Noticeboard Standard of accommodation: High Proportion of guests with cancer: 33% Proportion of carers: 50% Proportion of children under 18 50% - must be under 18 years of age: Patients can stay without a carer: No How do people who stay hear Referring health professionals about the facility? Word of mouth from other patients Average length of stay: 3 days to 1 year (average 184 days) Waiting list: Yes Suburb where guests come from: Lismore to Sydney to Western Region Maximum distance people travel to 1000 kms stay: People travel mostly by: Private Car Helicopter Is there enough accommodation No services in area: How could The Cancer Council Financial assistance for cancer NSW help: patients Comments:

Cancer Council March 2009 84 Ronald McDonald House – Randwick

Accommodation Name: Ronald McDonald House - Randwick Information provided: Penny Douglas, House Manager How information gathered: In person Street and postal address: 149-151 Barker Street Randwick NSW 2031 Contact details: Phone: 9382 1622 Number of units: 26 Number of beds: 60 Number of bathrooms: 3 Shared Double beds available: Yes Number of double beds: 5 Rates with IPTAAS subsidy: $46 per/unit per night Rates without IPTAAS subsidy: $46 per/unit per night Place of cancer treatment: Sydney Children's Hospital-Randwick Onsite- 300-400 metres Proximity to cancer treatment Onsite- 300-400 metres (mentioned above): Transport: Not required Room occupancy rate excluding 100% weekends: Room occupancy rate including 80% weekends: Age of building Built 1991 Who pays for maintenance: Fundraising activities Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Land belongs to Prince of Wales Hospital. Leased by the hospital to Ronald McDonald. Contribution of Health Dept to None operation of facility: Other contributors to operation: Private donors % of income via IPTAAS: 10% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No Medical care available: Reduced hours caretaker Immediate access to hospital medical care Immediate access to qualified social workers Breakfast or meals provided: No Transport provided to treatment No centre: Facility suitable for children: Yes Facilities: Wheelchair access Kitchen facility shared Kitchen facility not shared

Cancer Council March 2009 85 Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space Provide assistance for food or groceries Units/rooms have: Air conditioning Television Telephone in each unit Noticeboard Standard of accommodation: High Proportion of guests with cancer: 70% Proportion of carers: 50% Proportion of children under 18 100% years of age: Patients can stay without a carer: No Proportion of cancer patients Chemotherapy - 50% visiting for: Radiotherapy - 7% Surgery Other cancer treatments - Bone Marrow Transplant How do people who stay hear Referring health professionals: about the facility? Social workers, doctors Word of mouth from other patients Advertising Average length of stay: 8-12 months Waiting list: Yes Suburb where guests come from: Tamworth, Grifith, Wagga Wagga Maximum distance people travel to Overseas stay: People travel mostly by: Private Car Public Transport Is there enough accommodation No services in area: How could The Cancer Council Through information and advocacy NSW help: Comments: Arrangements are made by local Public & Catholic schools for enrolling siblings/patients. Video games facility for children. There is a big waiting list.

Cancer Council March 2009 86 Ronald McDonald House – Wagga Wagga

Accommodation Name: Ronald McDonald House - Wagga Wagga Information provided: Deborah Braines, House Manager How information gathered: Telephone Street and postal address: 300 Edwards Street Wagga Wagga NSW 2650 Contact details: Phone: 6925 0122 Number of units: 0 Number of beds: 4 Number of bathrooms: 4 One per unit Shared Double beds available: Yes Number of double beds: 3 Queen size beds Double folded bed in each room Rates with IPTAAS subsidy: $33 per night/per room but room to move if can't afford it to $0 Rates without IPTAAS subsidy: $33 per night/per room but room to move if can't afford it to $0 Place of cancer treatment: Wagga Wagga Base Hospital Calvary Private Hospital Day Surgery Attending medical appointments, tests. There is no cancer treatment centre in Wagga Wagga for children No treatment centre for children Proximity to cancer treatment One block away - but no cancer (mentioned above): treatment in Wagga Wagga for children Transport: No answer Room occupancy rate excluding No answer weekends: Room occupancy rate including No answer weekends: Age of building 2 1/2 years old Who pays for maintenance: Ronald McDonald House Board & volunteers Standard of maintenance: Low Plans to close or redevelop: Yes Redevelop expand in the future Owner and lease details: Ronald McDonald House - local board. No Lease Contribution of Health Dept to Nil operation of facility: Other contributors to operation: Rely on donations to keep house open % of income via IPTAAS: 0 Bulk bill IPTAAS to keep costs to No patient down: Do they make a profit: No Cancer Council March 2009 87 Medical care available: None Breakfast or meals provided: Yes Breakfast Transport provided to treatment No centre: Facility suitable for children: Yes Facilities: On-site free parking Nearby free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space Units/rooms have: Air conditioning Noticeboard Standard of accommodation: High Proportion of guests with cancer: 0 Proportion of carers: 0 Proportion of children under 18 100% years of age: Patients can stay without a carer: No How do people who stay hear Referring health professionals: about the facility? Nursing staff from children's ward. Word of mouth from other patients Advertising Average length of stay: 2 nights Waiting list: No Suburb where guests come from: Riverina & South West slopes Maximum distance people travel to QLD passing through, SA, VIC, stay: Bundaberg in QLD, Sydney, Queanbeyan & South Coast People travel mostly by: Private Car Public Transport Helicopter Ambulance Is there enough accommodation Yes services in area: How could The Cancer Council By spreading the word about us, NSW help: treatment families can stay here. Promoting the fact that they are here. If getting treatment in Sydney - Griffith to Sydney can stay overnight here. Comments: No treatment centre for children in Wagga Wagga. Provides a home away from home. Each room has a queen sized bed, double bed, a cot & rollaway bed. There is 1 single room. Volunteers run night, no white coats - it is away from home accommodation. Cancer Council March 2009 88

Would like to have families stay there for follow up appointments but problem in trying to get the message out - word out.

Do not provide assistance for food or groceries but if stuck will help out.

Ronald McDonald House – Westmead

Accommodation Name: Ronald McDonald House - Westmead Information provided: Simone Daher, House Manager How information gathered: In person Street and postal address: Redbank Road, off Briens Road Northmead NSW 2152 Contact details: Phone: 9845 0600 Number of units: 5 units - 18 rooms Number of beds: 98 Number of bathrooms: 23 One per unit Double beds available: Yes Number of double beds: 11 Plus 5 fold out lounges that become Queen size beds Rates with IPTAAS subsidy: $46 per night/room in house $43 on ward per room/night Rates without IPTAAS subsidy: $46 per night/room in house $43 on ward per room/night Place of cancer treatment: Children's Hospital at Westmead Proximity to cancer treatment Onsite at Children's Hospital at (mentioned above): Westmead - 100 metres Transport: Not needed but do have a van to take shopping etc Room occupancy rate excluding 93% weekends: Room occupancy rate including 93% weekends: Age of building 12 years old Who pays for maintenance: Ronald McDonald Standard of maintenance: Medium Plans to close or redevelop: Yes Expanding - not for a few years. Looking at more units, more rooms Owner and lease details: Owned by Children's Hospital - Westmead. About 100 years lease Contribution of Health Dept to None operation of facility: Other contributors to operation: Community donors, Ronald McDonald House Charities Cancer Council March 2009 89 % of income via IPTAAS: 95% - Also receive money from KIN - Central Coast Kids in Need Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: Yes Medical care available: 24 hour on-site care taker Panic button access to medical care Breakfast or meals provided: Yes Breakfast Transport provided to treatment No centre: Facility suitable for children: Yes Facilities: On-site free parking Wheelchair access Kitchen facility shared Kitchen facility not shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space Provide assistance for food or groceries Units/rooms have: Air conditioning Television Video or DVD Telephone in each unit Noticeboard Standard of accommodation: High Proportion of guests with cancer: 60% Proportion of carers: 50% Proportion of children under 18 100% years of age: Patients can stay without a carer: No Proportion of cancer patients Chemotherapy- approx 60% visiting for: Radiotherapy - 30% Surgery Other cancer treatments - Bone Marrow Transplant, stem cell harvesting How do people who stay hear Referring health professionals: about the facility?: social workers, doctors Word of mouth from other patients Advertising Average length of stay: 6-8 weeks Waiting list: Yes Suburb where guests come from: 100kms or more away Maximum distance people travel to From Tasmania, QLD, Norfolk Island, stay: Noumea, New Caledonia People travel mostly by: Private Car Public Transport

Cancer Council March 2009 90 Is there enough accommodation No services in area: Not for families & disabilities How could The Cancer Council Provide more accommodation NSW help: services, same level of support, continue to provide resources for the family Comments: Has a nice Gazebo, outdoor area. Covers cost through donations not through fees. Provides breakfast (breakfast cereal, tea, coffee, sugar, bread & milk, fresh fruit & vegies donated, various pantry items)

Cancer Council March 2009 91 Ron Dunbier House – Liverpool

Accommodation Name: Ron Dunbier House - Liverpool Information provided: Usha Nath, Accommodation Officer How information gathered: In person Street and postal address: Liverpool Hospital Elizabeth Street Liverpool NSW 2170 Contact details: Phone: 9828 6267 Fax: 9828 6447 Number of units: 5 Number of beds: 10 Number of bathrooms: 5 Shared Double beds available: No Rates with IPTAAS subsidy: $17 per person/night for single room $30 per night for double room $34 for family/night Rates without IPTAAS subsidy: $17 per person/night for single room $30 per night for double room $34 for family/night Place of cancer treatment: Liverpool Hospital Proximity to cancer treatment Onsite - 200metres (mentioned above): Transport: Not required Room occupancy rate excluding 80% weekends: Room occupancy rate including 80% weekends: Age of building 27 years old. Built in 1980 Who pays for maintenance: Liverpool Hospital Standard of maintenance: High Plans to close or redevelop: Yes Undergoing redevelopment at the moment. Demolished part of the building & have left half existing building - refurbishing - will still have 10 rooms Owner and lease details: Liverpool Hospital - No lease Contribution of Health Dept to 100% - Part of Liverpool Hospital operation of facility: Other contributors to operation: None % of income via IPTAAS: 5% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No Medical care available: No Breakfast or meals provided: No Transport provided to treatment Not required centre: Facility suitable for children: Yes

Cancer Council March 2009 92 Facilities: Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Garden or green space Units/rooms have: Air conditioning Telephone in each unit Noticeboard Standard of accommodation: Average Proportion of guests with cancer: No answer Proportion of carers: No answer Proportion of children under 18 No answer years of age: Patients can stay without a carer: No answer How do people who stay hear Referring health professionals: about the facility? social workers Word of mouth from other patients Average length of stay: No answer Waiting list: No Suburb where guests come from: Country areas Maximum distance people travel to 200kms stay: People travel mostly by: No answer Is there enough accommodation No answer services in area: How could The Cancer Council Provide more accommodatrion, NSW help: provide better facilities including wheelchair access, may need more units/beds Comments: No care is available at this facility. Some TV's in some of the rooms. The railway lines are right there and is very noisy, not very nice. They do not know why they demolished half and not all of it.

Cancer Council March 2009 93 Rotary Lodge – Port Macquarie

Accommodation Name: Rotary Lodge - Port Macquarie Information provided: Geraldine Buckland, Manager How information gathered: Email Street and postal address: Port Macquarie Base Hospital Cnr Oxley Hwy & Wrights Road Port Macquarie NSW 2444 Contact details: Phone: 6581 1076 Number of units: 24 Number of beds: 56 Number of bathrooms: 24 One per unit Double beds available: Yes Number of double beds: 3 Rates with IPTAAS subsidy: $33 single per person/night $46 double per night Rates without IPTAAS subsidy: $33 single per person/night $46 double per night Place of cancer treatment: Port Macquarie Base Hospital Port Macquarie Private Hospital Proximity to cancer treatment Onsite at Port Macquarie Base (mentioned above): Hospital Transport: Not required Room occupancy rate excluding 75% weekends: Room occupancy rate including No answer weekends: Age of building Ist section 12 years, new section 2 years Who pays for maintenance: Rotary Lodge Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Port Macquarie Hospital Lodge association (Rotary) Contribution of Health Dept to None operation of facility: Other contributors to operation: Community donations % of income via IPTAAS: 5% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No Medical care available: None Breakfast or meals provided: No Transport provided to treatment No centre: Facility suitable for children: Yes Facilities: On-site free parking Nearby free parking Wheelchair access Kitchen facility shared

Cancer Council March 2009 94 Cutlery and crockery provided Weekly room cleaning Cleaning only at the end of the stay Linen provided Units/rooms have: Television Telephone in each unit Telephone shared Noticeboard Standard of accommodation: High Proportion of guests with cancer: 5% Proportion of carers: 50% Proportion of children under 18 5% years of age: Patients can stay without a carer: Yes How do people who stay hear Referring health professionals about the facility? Word of mouth from other patients Average length of stay: 4 days Waiting list: Yes Suburb where guests come from: Within 200kms Maximum distance people travel to 500km stay: People travel mostly by: Private Car Is there enough accommodation No services in area: How could The Cancer Council Let people know we are available to NSW help: them Comments: With airconditioning – it is an extra charge of $5 per night.

Cancer Council March 2009 95 Royal Far West Children’s Health Scheme

Accommodation Name: Royal Far West Children's Health Scheme & Services for Aged Information provided: Fran Chavusse, Clinical Director Children's Services How information gathered: Fax Street and postal address: 19-21 South Steyne Street Manly NSW 2095 Contact details: Phone: 8966 8500 Number of units: 34 Number of beds: 96 beds & 4 cots Number of bathrooms: 16 Shared Double beds available: No Number of double beds: No answer Rates with IPTAAS subsidy: No answer Rates without IPTAAS subsidy: $12 per parent/night Child is free Place of cancer treatment: Westmead Children’s Hospital Sydney Children's Hospital Proximity to cancer treatment Remote to both (mentioned above): Transport: Royal Far West Patient Transport Room occupancy rate excluding 80% weekends: Room occupancy rate including 85-90% weekends: Age of building 40 years old Who pays for maintenance: Royal Far West Health Scheme Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Royal Far West Children's Health Scheme Contribution of Health Dept to Grant operation of facility: Other contributors to operation: Charity and fundraising events & bequests % of income via IPTAAS: 1% Bulk bill IPTAAS to keep costs to Very rarely patient down: Do they make a profit: No Medical care available: 24 hour nursing support Reduced hours medical care Breakfast or meals provided: Yes Breakfast Transport provided to treatment Yes centre: Facility suitable for children: Yes Facilities: Wheelchair access Cutlery and crockery provided

Cancer Council March 2009 96 Daily room cleaning Linen provided Children toys provided Garden or green space Units/rooms have: Air conditioning Television Telephone shared Noticeboard Standard of accommodation: Average Proportion of guests with cancer: Varies - low Proportion of carers: All chidren have to be accompanied by a carer Proportion of children under 18 100% years of age: Patients can stay without a carer: No How do people who stay hear Referring health professionals about the facility?: Word of mouth from other patients Average length of stay: 3 days Waiting list: Yes Suburb where guests come from: Rural and remote NSW Maximum distance people travel to 1500kms stay: People travel mostly by: Public Transport Aeroplane Is there enough accommodation No services in area: How could The Cancer Council Quite a lot of parents and NSW help: grandparents who come with children are having treatment for cancer and can do with some support. Comments:

Cancer Council March 2009 97 Royal Prince Alfred Hospital Accommodation Services

Accommodation Name: Accommodation - Royal Prince Alfred Hospital (via Social Work Dpt) Information provided: Noeline Franks, Accommodation Officer How information gathered: Fax Street and postal address: K.G.V Building Royal Prince Alfred Hospital Camperdown NSW 2050 Contact details: Phone: 9515 9901 Email:[email protected] Number of units: 26 Number of beds: 30 Number of bathrooms: 26 One per unit Double beds available: No Rates with IPTAAS subsidy: $12 per day single $19 per day double Rates without IPTAAS $45 per day single subsidy: $65 per day double Place of cancer treatment: Royal Prince Alfred Hospital 80% Oncology Radiotherapy 10% Transplant 10% mixture Proximity to cancer 20 minute drive treatment (mentioned above): Transport: Mon-Fri Shuttle Bus from 7.15am - 2.30pm Patient Transport Service Room occupancy rate 53% excluding weekends: Room occupancy rate 53% including weekends: Age of building 30 years old Who pays for maintenance: Royal Prince Alfred Hospital Standard of maintenance: Medium Plans to close or redevelop: Yes Royal Prince Alfred Hospital building accommodation on site Owner and lease details: Ashfield Baptist Home. RPAH leases Contribution of Health Dept Not sure to operation of facility: Other contributors to Not sure operation: % of income via IPTAAS: No answer Bulk bill IPTAAS to keep Yes costs to patient down: Do they make a profit: Not sure Medical care available: No Breakfast or meals provided: No Transport provided to Some

Cancer Council March 2009 98 treatment centre: Facility suitable for children: No Facilities: On-site free parking Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Garden or green space Units/rooms have: Telephone shared Standard of accommodation: Average Proportion of guests with 80% cancer: Proportion of carers: 60% Proportion of children under Nil 18 years of age: Patients can stay without a Yes carer: Proportion of cancer Chemotherapy patients visiting for: Radiotherapy - 80% Surgery Other cancer treatments How do people who stay Word of mouth from other patients hear about the facility? Average length of stay: 6 weeks - 42 days Waiting list: No Suburb where guests come Dubbo from: Maximum distance people 400kms travel to stay: People travel mostly by: Other Is there enough No answer accommodation services in area: How could The Cancer No answer Council NSW help: Comments:

Cancer Council March 2009 99 Rusden House

Accommodation Name: Rusden House Information provided: Bindu Lath, Cashier How information gathered: Fax Street and postal address: 5 West Avenue Armidale NSW 2350 Contact details: Phone: 6776 9500 Email: [email protected] Number of units: 18 Number of beds: 18 Number of bathrooms: 2 Double beds available: Yes Number of double beds: 2 Rates with IPTAAS subsidy: $33 single per person per night $46 double per night Rates without IPTAAS subsidy: $17.60 per night Place of cancer treatment: Chemotherapy Day Unit Surgical Ward, Medical Ward, ICU, Rehab, Chemo, Renal Dialysis Armidale Hospital Proximity to cancer treatment Offsite - 2kms (mentioned above): Transport: Within 100 metres to public transport, bus at Rusden St, Patient Transport Service, Taxi on call Patient Transport Service Room occupancy rate excluding 20% weekends: Room occupancy rate including 25% weekends: Age of building No answer Who pays for maintenance: Hospital Standard of maintenance: Medium Plans to close or redevelop: No Owner and lease details: No answer Contribution of Health Dept to No answer operation of facility: Other contributors to operation: No answer % of income via IPTAAS: No answer Bulk bill IPTAAS to keep costs to No answer patient down: Do they make a profit: No answer Medical care available: No Breakfast or meals provided: No answer Transport provided to treatment No answer centre: Facility suitable for children: No answer Facilities: On-site free parking Nearby free parking Wheelchair access

Cancer Council March 2009 100 Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Units/rooms have: Air conditioning Television Telephone shared Standard of accommodation: Average Proportion of guests with cancer: No answer Proportion of carers: No answer Proportion of children under 18 No answer years of age: Patients can stay without a carer: No answer How do people who stay hear Referring health professionals: about the facility? while in ward Average length of stay: 4 days Waiting list: Sometimes Suburb where guests come from: Neighbouring cities - Glen Innes, Walcha Maximum distance people travel to 150kms stay: People travel mostly by: Private Car Is there enough accommodation No answer services in area: How could The Cancer Council Assist with costs associated with stays NSW help: as often supplemented by charities Comments:

Cancer Council March 2009 101 Shearwater Lodge – Coffs Harbour

Accommodation Name: Shearwater Lodge - Coffs Harbour Information provided: Andrew Manz, Acting Business Manager, Hospital How information gathered: Telephone Street and postal address: 345 Pacific Highway Coffs Harbour NSW 2450 Contact details: Phone: 6656 7162 Number of units: 15 Number of beds: 30 Number of bathrooms: 15 One per unit Double beds available: No Rates with IPTAAS subsidy: $33 per person/night $46 per night for 2 people $50 per night for 3 people Rates without IPTAAS subsidy: As above Place of cancer treatment: North Coast Cancer Institute, Radiotherapy Proximity to cancer treatment Onsite - 100 metres (mentioned above): Transport: Not required Room occupancy rate excluding No answer weekends: Room occupancy rate including 55% weekends: Age of building 2 years old Who pays for maintenance: Shearwater Lodge Management Committee Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Shearwater Lodge Incorporated owns it. Land is owned by the council & leased to Shearwater Lodge Incorporated. Hospital runs it operationally Contribution of Health Dept to Via Coffs Harbour Health Campus operation of facility: contribution to operations Other contributors to operation: None % of income via IPTAAS: 0.50% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No Medical care available: 24 hour on-site care taker Immediate access to hospital medical care Breakfast or meals provided: No Transport provided to treatment No centre: Facility suitable for children: No

Cancer Council March 2009 102 Facilities: On-site free parking Nearby free parking Wheelchair access Kitchen facility shared Kitchen facility not shared Cutlery and crockery provided Weekly room cleaning Linen provided Garden or green space Units/rooms have: Air conditioning Television Telephone in each unit Telephone shared Noticeboard Standard of accommodation: High Proportion of guests with cancer: About 3% Proportion of carers: 25% Proportion of children under 18 0 years of age: Patients can stay without a carer: Yes Proportion of cancer patients Chemotherapy - 0 visiting for: Radiotherapy - 90% Surgery - 10% How do people who stay hear Referring health professionals: about the facility?: social workers Advertising Average length of stay: 3 days Waiting list: No Suburb where guests come from: Anywhere - wide range Maximum distance people travel to Victoria stay: People travel mostly by: Private Car Is there enough accommodation Yes services in area: How could The Cancer Council No great way. This place runs & NSW help: supports itself. Comments: There is also a Regional Cancer Lodge. A lot of cardio unit patients stay before admission.

Originally opened for radiotherapy & cancer patients

Cancer Council March 2009 103 St Vincents Hospital Accommodation Services

Accommodation Name: St Vincent's Hospital Accommodation Services Information provided: Jacky Jacinto, Accommodation Officer How information gathered: In person Street and postal address: St Vincents Hospital Victoria Street Darlinghurst NSW 2010 Contact details: Phone: 8382 2114 Number of units: 9 Number of beds: 50 Number of bathrooms: 18 Shared Double beds available: Yes Number of double beds: 2 Rates with IPTAAS subsidy: $25 per/person night Rates without IPTAAS subsidy: $25 per/person night Place of cancer treatment: St Vincent's Hospital Proximity to cancer treatment On site – 600 metres (mentioned above): Transport: Not required Room occupancy rate excluding 65% weekends: Room occupancy rate including 50% weekends: Age of building 80-100 years old Who pays for maintenance: St Vincent's Trustee & private donors Standard of maintenance: High Plans to close or redevelop: Yes Looking at redevelopment Owner and lease details: St Vincent's Hospital. No lease Contribution of Health Dept to None operation of facility: Other contributors to operation: St Vincent's Trustee & private donors % of income via IPTAAS: 30% Bulk bill IPTAAS to keep costs to No answer patient down: Do they make a profit: No Medical care available: Reduced hours caretaker Immediate access to hospital medical care Immediate access to qualified social workers Breakfast or meals provided: No Transport provided to treatment Not required centre: Facility suitable for children: No Facilities: Wheelchair access Kitchen facility shared Cancer Council March 2009 104 Cutlery and crockery provided Weekly room cleaning Linen provided Garden or green space Provide assistance for food or groceries Units/rooms have: Telephone shared Noticeboard Standard of accommodation: Average Proportion of guests with cancer: 20% Proportion of carers: 50% Proportion of children under 18 0 years of age: Patients can stay without a carer: Yes Proportion of cancer patients Chemotherapy - 33% visiting for: Radiotherapy - 33% Surgery - 33% How do people who stay hear Referring health professionals: about the facility? social workers, radiotherapy staff Word of mouth from other patients Average length of stay: 7 days Waiting list: Yes Suburb where guests come from: All over the State Maximum distance people travel to Darwin stay: People travel mostly by: Public transport Is there enough accommodation Yes services in area: How could The Cancer Council No answer NSW help: Comments: They encourage patient to process IPTAAS on their own. If stay is greater than 6 weeks hospital bulk bills. Room occupancy is dependent on bed management.

Cancer Council March 2009 105 Uncle Bob’s Yallarwah Cottages (Indigenous)

Accommodation Name: Uncle Bob'sYallarwah Cottages (Indigenous) Information provided: Vicky Dunn, Volunteer Services & Relative Accommodation & Volunteer fundraiser How information gathered: In person & telephone Street and postal address: Lookout Road New Lambton Heights NSW 2305 Contact details: Phone: 4921 3650 Fax: 4921 3999 Number of units: 9 bedrooms Number of beds: 18 Number of bathrooms: No answer Shared Double beds available: Yes Number of double beds: 1 Rates with IPTAAS subsidy: $22 per night for Aboriginal patients $33 for non indigenous patients regardless of IPTAAS Rates without IPTAAS subsidy: $22 per night for Aboriginal patients $33 for non indigenous patients regardless of IPTAAS Place of cancer treatment: John Hunter Hospital Proximity to cancer treatment Offsite 5kms (mentioned above): Transport: Within 100 metres to public transport, bus from Lookout road, Taxis stand within 100 metres Public Transport <200m Room occupancy rate excluding 100% weekends: Room occupancy rate including 100% weekends: Age of building 10 years Who pays for maintenance: IPTAAS, fundraising and accommodation charge Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: John Hunter Hospital Contribution of Health Dept to None operation of facility: Other contributors to operation: Nil % of income via IPTAAS: 30% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: Yes Medical care available: No Breakfast or meals provided: No Transport provided to treatment Some

Cancer Council March 2009 106 centre: Facility suitable for children: Yes Facilities: Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space Standard of accommodation: Average Proportion of guests with cancer: Less than 5% Proportion of carers: Less than 3% Proportion of children under 18 Less than 1% years of age: Patients can stay without a carer: Yes How do people who stay hear Word of mouth from other patients about the facility?: Average length of stay: Varies greatly Waiting list: Yes Suburb where guests come from: All over Hunter New England Health area Maximum distance people travel to 6-800kms stay: People travel mostly by: Private Car Is there enough accommodation No services in area: How could The Cancer Council No thank you NSW help: Comments:

Vera Adderley Residence

Accommodation Name: Vera Adderley Residence Information provided: Jennifer Slyney, Residential Services Manager How information gathered: In person Street and postal address: Barker Street Randwick NSW 2031 Contact details: Phone: 9382 2096 Fax: 9382 6976 Number of units: 86 Number of beds: About 160 Number of bathrooms: 3 Shared Double beds available: No Rates with IPTAAS subsidy: Single room $33/person/night Shared is $46/person/night Rates without IPTAAS subsidy: 0

Cancer Council March 2009 107 Place of cancer treatment: Prince of Wales Public (most go here) Prince of Wales Private Hospital Sydney Children's Hospital Royal Women's Hospital Proximity to cancer treatment On site for Prince of Wales Public & (mentioned above): Private Hospital & Royal Women's Hospital 400 metres from Sydney Children's Hospital Transport: Bus available for transporting patients to radiotherapy Patient Transport Service Room occupancy rate excluding 100% weekends: Room occupancy rate including 80-100% weekends: Age of building Built in 1970 Who pays for maintenance: Everything is paid by Prince of Wales Public Hospital Standard of maintenance: Medium Plans to close or redevelop: Yes Minor renovations in the pipeline, just renovated fire systems - constantly renovating Owner and lease details: Owned by Prince of Wales Public Hospital. No lease Contribution of Health Dept to Owned and operated by the hospital operation of facility: Other contributors to operation: None % of income via IPTAAS: 100% Bulk bill IPTAAS to keep costs to Yes patient down: Do they make a profit: No Medical care available: Immediate access to hospital medical care Immediate access to qualified social workers Breakfast or meals provided: No Transport provided to treatment Yes centre: Facility suitable for children: No Facilities: On-site free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Garden or green space Units/rooms have: Television Telephone shared Noticeboard Standard of accommodation: Average Cancer Council March 2009 108 Proportion of guests with cancer: 35% Proportion of carers: 50% Proportion of children under 18 2-3% years of age: Patients can stay without a carer: Yes Proportion of cancer patients Chemotherapy - 25% visiting for: Radiotherapy - 60% Surgery - 1-5% Other cancer treatments – Stereotactic radiotherapy How do people who stay hear Referring health professionals: about the facility? social workers, patients, CanAssist & health clinics Average length of stay: 6-8 weeks Waiting list: No Suburb where guests come from: Country NSW especially Tamworth Maximum distance people travel to Tasmania, QLD & WA stay: People travel mostly by: Private Car Public Transport Is there enough accommodation Yes services in area: How could The Cancer Council Can give us anything from furniture, NSW help: lounges, crockery, cutlery, locks Comments: Only rural patients can stay here.

Building is largely made for staff & only 3 floors are kept for patients. There is a pool for only staff, patients are not allowed to use it, they can sit around it - because of insurance purposes.

Only provides transport to and from the treatment centre for radiotherapy.

All kids stay at Ronald McDonald House.

Cancer Council March 2009 109 Non-Hospital-Allied Facilities Reported by Referring Health Professionals

SYDNEY

Abcot Motor Inn (46 room commercial facility) 410 Princes Highway, Sylvania Heights, NSW 2224 Ph: (02) 9522 0444 $100 Single/double $200 Family

Avoca Lodge (22 room commercial facility) 235 Avoca Street, Randwick NSW 2031 Ph: (02) 9399-7779 Fax: (02) 9314-6345 Email: [email protected] $85 single $100 double $150 family

Barker Lodge Motor Inn, Kensington (60 room commercial facility) 32 Barker Street, Kingsford 2032 NSW Convenient public transport to Prince of Wales Hospital Tel: (02) 9662-8444 Fax: (02) 9662-2363 $145 single/double $180 family

Carrs Park Motel (commercial facility) 384 Princes Highway, Blakehurst NSW 2221 Ph:(02) 9546-3306

The Centre, Randwick (bed and breakfast commercial facility) 14 Frances Street Randwick NSW 2031 Ph: (02) 9398-2211 Fax: (02) 9326-6003 E-Mail: [email protected] $60 single (shared bathroom) $80 single (ensuite) $100 double

Comfort Inn North Shore 1 Gatacre Avenue Lane Cove NSW 2066 Ph: (02) 9427 0266 Fax: (02) 9418 7016 Email: [email protected] Single from $99 per night

Formule 1, St. Peters (105 room commercial facility) 178 Princes Hwy, St Peters NSW 2044 Ph: (02) 9519-0685 Fax: (02) 9519-0684 $80 single/double/triple

The Gemini Hotel (commercial facility) 65-71 Belmore Road, Randwick NSW 2031 Free Call: 1800 222 300

Cancer Council March 2009 110 Ph: (02) 9399 9011 Fax: (02) 9398 9708 Email: [email protected] Walking distance to Sydney Children's and Prince of Wales Hospitals $110 single/double $200 family

Healing Ministry Centre (faith-based not for profit) (30 beds) 5 Forbes Street, Newtown NSW 2042 Ph: (02) 9557-1642 Fax: (02) 9557-1412 From $55 per person Full board $70 per person

High Cross Park Lodge (27 room commercial facility) 7-9 Cuthill Street, Randwick NSW 2031 Ph: (02) 9314-5553 Fax: (02) 9326-7922 Email: [email protected] $95 single $110 double $160 family

Linwood Lodge (commercial motel facility) 312 Pacific Highway, Artarmon NSW 2064 Ph: (02) 9439-6333 Fax: (02) 9437-5936 Email: [email protected] Single (shared bathroom) from $50. Double from $95

Morgans of Sydney (26 unit commercial facility) 304 Victoria St Darlinghurst, NSW 2010 Tel: (02) 9360-7955 Fax: (02) 9360-9217 Single from $129 per night

Novotel Brighton Beach (large commercial facility) Cnr Grand Parade & Princess Street, Brighton-le-Sands NSW 2216 Phone: (02) 9556-5111 or Toll Free: 1300 65 65 65 Fax: (02) 9556-5119 Email: [email protected] From $200 single/double

Old Rectory (bed and breakfast small commercial facility) 2 Samuel Street,Tempe, NSW 2044 Ph: 02 9559 7841 Single/double $70-$90

Perouse Lodge (27 room commercial facility) 6 Perouse Road, Randwick NSW 2031 Ph: (02) 9314-6686 Fax: (02) 9314 6806 Email: [email protected] $105 single $120 double $170 family

Queen Victoria Lodge, Kogarah (small commercial facility) 20 Queen Victoria St, Kogarah NSW 2217

Cancer Council March 2009 111 Ph: 02 9553 4100 or 0416 123 312 Single $80. Double $95

Randwick Lodge (40 room commercial facility) 211 Avoca Street, Randwick, NSW 2031 Ph: (02) 9310-0700 Fax: (02) 9310-0763 Email: [email protected] $110 single $120 double Walking distance to Sydney Children's Hospital, Prince of Wales Hospital, The Royal Hospital for Woman

St Leonards Mansions (30 unit commercial facility) 7 Park Road, St Leonards NSW 2065 Ph: (02) 9439-6999 Email: [email protected] $105 per unit per night

Resident Manager (Newtown Square) (Commercial facility with a total of 235 units) 200m from Royal Prince Alfred Hospital Ph: (02) 9517-9552 or 0414 966 585 Single from $109

Wesley Lodge (Commercial facility with 59 rooms) Adjacent to Westmead Hospital 175 Hawkesbury Road, Westmead NSW 2145 Ph: (02) 9635-1233 Fax: (02) 9893-7018 $120 per room per night

NEWCASTLE Serenity Bed and Coffee (4 unit commercial facility) 10 Kuranda Crescent Kotara NSW 2289 Ph: 1300 662 021 Fax: 4951-5726 Email:[email protected] $50 single shared facilities $75 single self-contained

BRISBANE

Bramston House (3 bedroom fully self-contained house) 30 Bramston Terrace, Herston Qld Tel: (07) 5471-1472 or 0404 848 024 From $85 per night for up to 4 persons Walking distance (700 metres) to Royal Brisbane Hospital

Bramston Cottage Studio (Downstairs Flat) 30 Bramston Terrace, Herston Qld Tel: (07) 5471-1472 or 0404 848 024 From $50 per night

Cancer Council March 2009 112 Formule 1 Windsor (50 rooms commercial facility) 159 Lutwyche Road, Windsor Tel: (07) 3857 0488 Fax: (07) 3857 0466 Single: $79.00 Double/twin: $79.00 Triple: $79 Walking distance (400m) to Royal Brisbane Hospital

Herston Place Motel (25 unit commercial facility) Cnr 27 Wyndham & Weightman Streets Herston QLD 4006 Ph: (07) 3216 0111 Single $70 per night Double $78 per night

Kedron Palms Motel (30 unit commercial facility) 642 Lutwyche Road, Kedron Qld 4020 Tel: (07) 3857-8033 Fax: (07) 3857-8044 Self-contained units. Located near to Royal Brisbane and Prince Charles Hospitals. (Public transport by bus) From $80 per night. Special rates can be negotiated for long term stays and hospital patients and family.

South Bank Mater Motel (34 unit commercial facility) Graham Street (Cnr Raymond Tce) South Brisbane QLD 4101 Phone: (07) 3034 8300 Email: [email protected] Single $70 double $80 per night

Spring Hill Terrace (Commercial Facility) 260 Water Street (Cnr Kennigo Street) Spring Hill QLD 4000 Tel: (07) 3854-1048 From $109 to $150 per night

Tottenham Court (23 unit commercial facility) 24 Tottenham Street Buranda QLD 4102 Ph: (07) 3391 0081 Single from $65 per night double from $80 per night

Cancer Council March 2009 113

Patient Accommodation Survey

January 2008

Please complete and return this form to Christalla Ioannou, Practical Support Project Coordinator, The Cancer Council NSW, PO Box 572, Kings Cross NSW 1340 or fax on 9334 1741 by Monday 4 February 2008.

Questions About You:

First Name ______Surname______

Job Title ______

Accommodation Name: ______Workplace Address: ______

Suburb/Town: ______Postcode: ______Phone Number: ______

Email: ______

Area Health Service: ______

Questions about the Facility

1. How many units do you have? ______

2. How many beds do you have? ______

3. How many bathrooms do you have? ______One per Unit Shared

4. Do any rooms have a double bed? Yes No If yes, how many? ______

5. What are your rates: • With IPTAAS subsidy? ______• Without IPTAAS subsidy?______

6. Where do people who stay in your facility receive treatment? (If treatment occurs in several facilities, please estimate % for each) ______

7. How proximate are you to each cancer treatment centre mentioned above? (distance and transport options) Distance______Transport______

Cancer Council March 2009 114

8. What is your room occupancy rate excluding weekends? ______9. What is your room occupancy rate including weekends?______10. What is the approximate age of your building? ______11. Who pays for maintenance? ______12. Is the standard of maintenance high, medium or low? High Medium Low 13. Do you know of any plans to close or redevelop this facility? Yes No If yes, please describe? ______14. Who owns the facility and does it have a lease? ______15. What is the contribution of the Health Dept (or other Govt Dept) to the operation of the facility? (Describe) ______16. Who else contributes? (Describe) ______17. What % of your income comes via IPTAAS? ______18. Do you bulk bill IPTAAS to keep costs to the patient down? Yes No 19. Does the facility make a profit? Yes No 20. What services are available at your facility? • 24 hour on-site caretaker • Reduced hours caretaker • 24 hour nursing support • Reduced hours nursing support • 24 hour medical care • Reduced hours medical care • Immediate access to hospital medical care • Immediate access to qualified social workers • Panic button access to medical care

21. Do you provide breakfast or any other meals? Yes No

22. Do you provide transport to and from the treatment centre? (No, some, yes, other) No Some Yes Other ______

Cancer Council March 2009 115

23. Is your facility suitable for children? Yes No

24. Does your facility have.. • On-site free parking • Nearby free parking • Wheelchair access • Kitchen facility shared • Kitchen facility not shared • Cutlery and crockery provided • Daily room cleaning • Weekly room cleaning • Cleaning only at the end of the stay • Linen provided • Childrens toys provided • Garden or green space • Do you provide any assistance for food or groceries?

25. Do your units/rooms have… • Air conditioning • Television • Video or DVD • Music/CD • Telephone in each unit • Telephone shared • Noticeboard

26. Is your accommodation of a high, average or low standard? High Average Low

27. Questions About Patients and Carers

What proportion of your guests are here because of cancer?______

What proportion of those are carers?______

What proportion are children under 18 years of age?______

Can patients stay on their own without a carer? Yes No

Cancer Council March 2009 116

28. What proportion of cancer patients are visiting for • Chemotherapy______• Radiotherapy______• Surgery______• Other cancer treatments?______

29. How do people who stay hear about you? • Referring health professionals (describe referring network) ______• Word of mouth from other patients • Advertising

30. What is the average length of stay? ______

31. Do you have a waiting list? Yes No

32. Where do most guests come from? ______

33. What is the maximum distance people travel to stay?______

34. Do people travel mostly by • Private Car • Public Transport road • Other ______

35. Are there enough accommodation services in your area? Yes No

36. How could The Cancer Council NSW help you? ______

Thank you for taking the time to complete this survey.

Please return to Christalla Ioannou by Monday 4 February 2008

Any enquiries please contact:

Graham Newling Manager, Practical Support Unit PH: 02 9334 1923 Email: [email protected] Fax: 9334 1741

Cancer Council March 2009 117