2018 COMPANY PROFILE COMBIS "COMBIS is where high-tech is. We do not acknowledge time and location distance as an obstacle. There are no limits in our business because we focus only on advanced technology, top expertise and maximum level of customer satisfaction."

HRVOJE IŠEK, Chairman of the Board, COMBIS About us

COMBIS was founded in 1990 and has became a member of HT Group in 2010. Subsequently, the Croatian market gained wide access to a broad portfolio of first-rate information-telecommunications business solutions and services.

Due to this fact COMBIS is now an exceptionally flexible company that can quickly respond to any market impulse but also a company with high international corporate standards, which makes us an ideal partner for large companies.

COMBIS is a regional ICT company focused on development of application, communication, security and systems solutions and provisioning services. We consult, develop, implement, integrate and maintain comprehensive information-application-communication solutions. On more than a thousand 1000 projects in and internationally we proved our expertise and + projects adaptability, proactivity and customer dedication. Key values

We are focused on customer success above all, mastering the latest technologies, excellence in delivery and innovation, keeping integrity between colleagues and customers, and entrepreneurial spirit. 25 years Varaždin

Zagreb

Pula

Zadar

Sarajevo COMBIS Split availability

Dubrovnik

COMBIS has eight service centers in Croatia – in , Split, Rijeka, Osijek, , , Varaždin and . The company also operates via a COMBIS has been conducting projects in the Adriatic region for more than 20 number of locations in the region. It has an office in in Bosnia and years, and for the past 10 years it has been showing its specific strengths and Herzegovina, as well as three service centers in Banja Luka, Tuzla and inherent abilities to answer any and all challenges of the regional market – Mostar. It is also present in Serbia, with local headquarters in Belgrade. relying on its widespread service locations network. COMBIS market position and financial indicators

According to research by IDC Adriatics*, COMBIS is not only a leading service provider in Croatia, but also among the leading ICT services companies in the Adriatic region. According to the '1000 Largest'* publication published by the Croatian business magazine Lider, COMBIS is among the leading 150 corporations in Croatia.

Internationally, COMBIS is working on numerous projects. Products and services we offer are carefully selected and backed with our highest levels of expertise and competences.

Albania, Bosnia & Herzegovina, Bulgaria, Burkina Faso,

*Sources: Croatia, Czech republic, Egypt, Greece, Germany, IDC Adriatic Region IT Services Market 2012–2016 Forecast and 2011 Vendor Shares, 08/2012 Croatia IT Services Market 2017-2021 Forecast and 2016 Vendor Shares, 06/2017 Hungary, Kazakhstan, Macedonia, Poland, Romania, Lider Magazine, Publication ‘1000 biggest’, 06/2018 Russia, Slovakia, Slovenia, Serbia, Turkey, Ukraine COMBIS net revenue vertical market segmentation FROM 2015 TO 2017 IN MILLION EUR IN 2017

4 14% 90 89,6 3 23,6%

in million EUR 83,7 80 82,1 2 30,4%

70 1 31,9%

0 0% 10 20 30 (2017 income by 2015 2016 2017 market segments)

1 - PUBLIC SECTOR, 31,9% 3 - FINANCE, 23,6% COMBIS’ leading position is a combined Our business performance is reason 2 - TELECOMMUNICATIONS, 30,4% 4 - INDUSTRY, 14% result of continuous business enough for us to be very optimistic – development with existing partners, despite current market conditions in COMBIS offers comprehensive business Digitalization creates new opportunities increased activities in markets outside which an increasingly globalized world solutions by integrating advanced for growth and innovations in all economy Croatia and building trust with new is pushing us forward ever faster, with technologies. They are developed in sectors and it is on COMBIS to create a customers. changes happening at scales never accordance with customer needs, based favourable moment for advanced witnessed before. on the turn-key principle. Some of our technology in such business environment sought after solutions are related to and offer companies new ways to develop. Cloud, business and security segments, as COMBIS, with full responsibility, accepted well as to support services associated the role of change driver and one of the with business operations and carrier of digital transformation in Croatia transformations. In addition, COMBIS’ and the region. expertise is being increasingly sought after in the domain of business consulting. We mean business... grow with our solutions and services

COMBIS solutions and services are created by leading We have a unique approach to universal problems, challenges and experts, renowned by their partner-like attitude toward every needs, and our goal is to provide answers, to anticipate the need and to customer. We work together to find the best solutions for offer you the solutions without which you cannot imagine a business your needs. We live through your business challenges. By future. this process we transform and grow together, constantly striving to do more. We are serious and committed to the development of today’s increasingly demanding technologies: Cloud, Big Data and IoT Our solutions and services combine top technology and technologies, with the inevitable concern about security threats, where specific knowledge. We are constantly listening to the market we are devoted to the prevention of any cyber security threats that are and working on developing new products and services! ubiquitous. big data cloud

Big Data is not just a buzzword for us, but a COMBIS, as one of the pioneers of Cloud operations in the region, has real opportunity for empowering business. enviable expertise and the widest range of cloud solutions! From our We have created a unique Husky Big Data ComCloud – Cloud solutions for service providers, with functionalities platform that enables the collection, SaaS, VPS, Hosted Exchange, BaaS, STaaS, AaaS, DRaaS, through a processing, security and monetization of series of successful implementations of private clouds regardless of large amounts of data. Husky combines technology, we are at your disposal to choose the optimal solution for network traffic data with Customer you. Take advantage of all the benefits of cloud computing with COMBIS! Relationship Management (CRM) system and creates valuable reports that can result in COMBIS Cloud Services are aimed at medium, large, and small business growth or turning towards new businesses who want agility, fast response and security from IT, while at business segments that are more profitable. the same time, they are not eager to spend their resources on hardware and infrastructure management, but rather use them for business-critical Use cases are numerous, from retail, tourism, services. To make your path to the clouds pleasant and arrival at the real estate, advertising, traffic and public destination safe, we have created a COMBIS Cloud Awareness Program transportation to public administration and that helps you identify which services and in what way you can migrate government sectors. Husky ensures to Microsoft Cloud to benefit the most. compliance with EU regulations on user data protection, as well as integration of modules for sending personalized marketing campaigns based on anonymous user data.

ComCloud references: Hrvatska pošta d.d., d.d., HT d.d. Mostar, Iskon Internet d.d., Telekom Romania Communications S.A., Telekom Slovenije d.d.

Combis2Cloud references: AutoZubak d.o.o., Amulet Studio d.o.o., BNP Paribas Cardif osiguranje d.d., Čazmatrans – Nova d.o.o., Croatia Airlines d.d., Državni zavod za statistiku – RH, Ðuro Ðaković TEP d.o.o., Grad Zagreb, Gradske ljekarne Zagreb, HR PRO d.o.o., Hrvatska pošta d.d., Hrvatski Telekom d.d., Hrvatski olimpijski odbor, HŽ – Putnički prijevoz d.o.o., HŽ Infrastruktura d.o.o., Kraš d.d., Labud d.o.o., Merkur osiguranje (BiH), Ministarstvo financija RH – Carinska uprava, Ministarstvo graditeljstva i prostornog uređenja RH, Obiteljski radio d.o.o., References: Orbico d.o.o., OT - Optima Telekom d.d., Središnji državni ured za sport, Erste & Steiermärkische Bank d.d., Hrvatski Telekom d.d.. Tokić d.o.o., Tubla d.o.o., Villa Dubrovnik, Zagrebački holding d.o.o. business communications applications solutions

Applications of key importance to your Following trends and expanding our COMBIS communications solutions can business can be used in the cloud product portfolio, we have developed meet all customer needs in different business without the need for additional the Excursor platform - an integrative segments. The portfolio of communications investments in infrastructure. solution for the providers of tourist solutions for large companies covers Companies and individuals can expect excursions, tours and activities to everything from IP PBXs through contact three things from cloud – savings, support them in sales and advertising, center solutions and Unified Communications evolution in IT support to business by systematical digitization of complete solutions. We also offer Hosted Business operations and innovation in creating supply and demand. We have also Communications solution for users in fixed business solutions that provide developed an application for hotels and and mobile networks. Additionally, we create companies business advantage in the guests for their unique experience of hybrid UC solutions by integrating Unified market. hotel accommodation. Communications services, as for example Microsoft Office 365, with solutions in Custom application development is a From other business solutions, we have companies’ existing environments. growing area in COMBIS. Our portfolio Tracy – comprehensive IT system for of application solutions is extremely traceability, Rapido - system for wide, and an important ingredient to all operational and financial management of our development projects are also IT of contractual relations with business consulting services. partners in real time, CRM solutions (Microsoft Dynamics CRM), contact centers, and many other applications solutions.

References: Allianz Zagreb d.d., Atlantic Grupa d.d., Coca-Cola HBC Hrvatska d.o.o., Crnogorski Telekom a.d., Dukat d.d., FINA –Financijska Agencija, Gavrilović d.o.o., Hrvatska Lutrija, Hrvatski Telekom d.d., Combis4Cloud references: HT d.d. Mostar, INA d.d., Karlovačka pivovara d.o.o., Ministarstvo Gulliver Travel d.o.o. financija Republike Hrvatske - Carinska uprava, Ministarstvo financija Republike Hrvatske - Porezna uprava, Ministarstvo pravosuđa Other references for business applications: Republike Hrvatske, Ministarstvo unutarnjih poslova Republike Hrvatski Telekom d.d., INA d.d., Hrvatske telekomunikacije d.d. Mostar, Ministarstvo poduzetništva Republike Hrvatske, Sokol Marić d.o.o., Hrvatske, Optima Telekom d.d., Sberbank d.d., Poljoprivredna zadruga Marina, Uljara Bilaja, Zavod za hitnu medicinu Vukovarsko-srijemske županije, Zagrebacka banka d.d. Valamar Riviera d.d., Zagrebačka banka d.d. software–defined infrastructure security

Digitalization connects people, machines, things and data with the goal of An important determinant of COMBIS’ greater efficiency and better user experience, which significantly business is the security portfolio. Aware of enhances demands towards next generation network. On the wave of a the rise in cybercrime, COMBIS invests in new, disruptive trend brought by hyper convergence technology, we cyber security specialists. We easily integrate have developed top competencies for SDDC (Software-defined Data security solutions into existing infrastructure, Center) - a technology that breaks the existing paradigm of a data center we boost productivity, support regulatory built in silos. With software-defined model everything comes down to the obligations, and ensure fast return on software managed level. Here we distinguish three groups of solutions: investment.

• Software-defined Networking (SDN) model allows implementation of In COMBIS, we provide three key elements: critical network services regardless of infrastructure, without significant experts with specialized knowledge and skills hardware investments and much safer architecture in the data center. from various areas of information security; Application of SDNs in Data Centers introduces programmability and then a state-of-the-art technology that can virtualization on network infrastructure, so SDN environments are ideal identify the most complex security threats for highly dynamic private and public Cloud environments where and processes we can adapt to every need network settings for each user and every application are continually and desire within any work environment. adjusting. Your business is safe with us!

• Software-defined Storage model enables huge simplification of the capacitive model thanks to transfer from divergent infrastructure on a convergent model where compute power is both - a network and a capacitive (storage) resource.

• Software-defined Server model or server virtualization which is being used for many years in data centers.

References: Addiko bank d.d., CROZ d.o.o., Erste & Steiermärkische S-Leasing d.o.o., Franck d.d., Gavrilović d.o.o., Grad Zagreb, Hrvatska elektroprivreda d.d., Hrvatski Telekom d.d., HT d.d. Mostar, Merkur osiguranje d.d., Ministarstvo gospodarstva Republike Hrvatske, Ministarstvo financija References: Republike Hrvatske - Carinska Uprava, Ministarstvo pravosuđa Allianz Zagreb d.d., Erste Group IT HR d.o.o., HAKOM, Hrvatska pošta d.d., Republike Hrvatske, RTL d.o.o., Sokol Marić d.o.o., Hrvatski zavod za zdravstveno osiguranje, INA d.d., Makedonski Telekom AD Zagrebačka banka d.d., Zagrebačka burza d.d. managed internet services of things

COMBIS also offers Managed Services We are committed to the development The solution can be integrated with portfolio, so each customer can benefit from of new products and services, and one other business systems such as a comprehensive service that will ultimately of the major development projects in ERP/SAP systems, billing systems, raise the company's efficiency and lower the field of Internet of Things production management systems and operating costs. All our know-how from all technology, is related to 'Improving the other. COMBIS’ experts are developing business segments we have embedded into a efficiency of the manufacturing industry this solution together with project unique offering that implies providing a through research and development of partners FER and ASR Group. complete palette of services in one place, innovative ICT services to increase which will not only be technically but energy efficiency - ComEnergy'. Our top development engineers commercially justified. collaborate with our business This project has been approved by the consultants to work on a variety of new Our goal is to enable users to increase European Regional Development Fund services and products with the intent to efficiency and reduce operating costs without and focuses on research, development produce solutions for various problems, the need for significant investments. Some of and innovation in the information and challenges and needs across the our Managed Services are: cloud managed communication technology sector market, and our goal is to answer them, services, managed security services, printing within the manufacturing industry. to anticipate the need and to build as a service, desktop management, ComEnergy puts business intelligence solutions for business future. application and solution management, into energy efficiency! infrastructure management and data centers, and many other services. By monitoring energy consumption through all parts of the production process in real time, production costs and environmental impact can be significantly reduced, while increasing the production capacity of existing production resources, which leads to easier ISO 50001 standard implementation. COMBIS in Social numbers responsibility

The size and strength of COMBIS carries with it the responsibility of inclusions into the initiatives for well-being of sustainable development. COMBIS is committed to 400+ 300 promote principles of respecting human higly-motivated satisfied client and labour rights, protecting the employees companies environment and combating against all forms of corruption. As a company with pronounced sense for well-being of its customers and employees and wider social community as well, COMBIS has a great interest in helping the ones in need 900+ 70 and continuous development of professional technology humanitarian awareness. By doing certifications partners globally responsible business today, we create strong fundaments for general well-being and better life quality of the future generations. 1000+ 89,6 projects in Croatia million EUR of and abroad net income in 2017 Expertise and Expertise and awards in awards in 2017 2016

Microsoft Partner of EuroCloud Europe Award for EuroCloud Europe award - First the Year for 2017 for the best cloud service for prize for "ComCloud - Cloud delivery Croatia vertical markets in 2017 Platform" solution

EuroCloud Croatia Awards for Attend Award for the best EuroCloud Croatia award the best cloud service for Conference in 2016 three prizes and a vertical markets in 2017 recommendation of the jury on a national level NeoStartup and COMBIS Try(code)catch Conference hackathon

In the spirit of innovative entrepreneurship, We have been organizing our annual we are focused on encouraging start-up COMBIS Conference for quite some time culture within COMBIS through our now. It is our most important annual event NeoStartup initiative. We explore, research aimed at the entire ICT community in and develop because we want to Croatia and the Adriatic region that attracts encourage knowledge, excellence and more and more participants every year. passion for business – through that During three days, the Conference approach we want to increase competitive attendees have the opportunity to meet strength and create new vision for the and listen to some of the best industry future, which will surely move the speakers, attend top-of-the-line boundaries for IT innovation! know-how lectures on experiences in application of ICT technologies in Croatia Moreover, a step in that direction is the and in the Adriatic region, and organization of COMBIS hackathon of course, have fun. try{code}catch - 24-hour competition in programming. The project is carried out Apart from the Conference, COMBIS with the desire to bring together the best organizes numerous one-day events in student developers in one place, have fun Croatia and regionally, as well as number and create something new, innovative and of noteworthy workshops. useful. What’s more, the best of the best at COMBIS hackathon, aside from financial rewards, have the opportunity to enter our NeoStartup program and develop their ideas in COMBIS. Our Get to customers know us...

We are proud of the fact that every customer is equally Our experts are ready to answer your call anywhere and important to us, and we work with top companies from anytime to organize a meeting, hold a presentation, Croatia and the region, mostly from the finances, workshop or do any other activity that will help you learn industry, telecommunications, tourism and public sector. more about our entire offer.

Now, at the end of this short overview, we would be delighted if you found that special ‘something’ that you like about COMBIS – something that piqued your interest, Our maybe even your sympathy. We would be delighted if that was perhaps the beginning of a beautiful friendship. partners

COMBIS fosters long-standing partnerships with a number of leading global corporations. Our partners are Cisco, Citrix, Dell, IBM, Lenovo, Lexmark, Microsoft, Contact Oracle, VMware and many other large international COMBIS d.o.o. corporations with which we have been successfully Information Technologies and cooperating for many years. We provide an essential Systems Integration ingredient to their products – an expertise specially ZAGREB, Hektorovićeva 2 adapted to each customer and task at hand. This is a + 385 (0) 1 36 51 222 proven formula for creating exceptional solutions. [email protected] www.combis.eu