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2017-18 Annual Report
Helping Canadians for 10+ YEARS 2017-18 ANNUAL REPORT “I was very impressed with your services” – L.T., wireless customer in BC “I was very satisfied with the process.” – H.R., internet customer in ON “Awesome service. We are very content with the service and resolution.” – G.C., phone customer in NS “My agent was nice and super understanding” – D.W., TV customer in NB “I was very impressed with your services” – L.T., wireless customer in BC “I was very satisfied with the process.”– H.R., internet customer in ON “Awesome service. We are very content with the service and resolution.” – G.C., phone customer in NS “My agent was nice and super understanding” – D.W., TV customer in NB “I was very impressed with your services” – L.T., wireless customer in BC “I was very satisfied with the process.”– H.R., internet customer in ON “Awesome service. We are very content with the service and resolution.” – G.C., phone customer in NS “My agent was nice and super understanding” – D.W., TV customer in NB “I was very impressed with your services” –L.T., wireless customer in BC “I was very satisfied with the process.” – H.R., internet customer in ON “Awesome service. We are very content with the service and resolution.” – G.C., phone customer in NS “My agent was nice and super understanding” – D.W., TV customer in NB “I was very impressed with your services” – L.T., wireless customer in BC P.O. Box 56067 – Minto Place RO, Ottawa, ON K1R 7Z1 www.ccts-cprst.ca [email protected] 1-888-221-1687 TTY: 1-877-782-2384 Fax: 1-877-782-2924 CONTENTS 2017-18 -
Résidant Au Personne Morale Légalement Constituée, Ayant Sa
CANADA COUR SUPÉRIEURE (Chambre des actions collectives) PROVINCE DE QUÉBEC DISTRICT DE MONTRÉAL CHRISTOPHER ZAKEM, domicilié et résidant au No. : 500-06- Demandeur C. ROGERS COMMUNICATIONS CANADA INC., personne morale légalement constituée, ayant sa principale place d'affaires au Québec, au 800 rue De La Gauchetière ouest, bureau 4000, Montréal (Québec) H5A 1K3; Défenderesse DEMANDE POUR AUTORISATION D'EXERCER UNE ACTION COLLECTIVE ET POUR ÊTRE REPRÉSENTANT À L'UN DES HONORABLES JUGES DE LA COUR SUPÉRIEURE, SIÉGEANT EN CHAMBRE DES ACTIONS COLLECTIVES, DANS ET POUR LE DISTRICT JUDICIAIRE DE MONTRÉAL, LE DEMANDEUR EXPOSE RESPECTUEUSEMENT CE QUI SUIT : 1. INTRODUCTION 1. Le demandeur Christopher Zakem (le « Demandeur ») s'adresse à la Cour dans le but d'obtenir l'autorisation d'exercer une action collective pour et au nom des membres du Groupe ci-après défini contre la défenderesse Rogers Communications Canada Inc. relativement à l'application d'un taux d'intérêt annuel de 42,58% sur les soldes acquittés après la date d'échéance de facturation à ses clients; 2. La défenderesse Rogers Communications Canada Inc. fait, entre autres, affaires sous les noms Câble Rogers, Rogers Cable, Câble TV Rogers, Rogers Cable TV, Chatr Saris-fil®, Chatr Wireless®, Chatr®, -2- Communications Câble Rogers, Rogers Cable Communications, Communications Futureway, Futureway Communications, Fido Sans-fil, Fido Wireless, Fido®, Groupe de compagnies Rogers, Rogers Group of companies, Internet Fido, Fido Internet, Internet Rogers, Rogers Internet, lnterréseautage -
Broadcasting and Telecommunications Legislative Review
BROADCASTING AND TELECOMMUNICATIONS LEGISLATIVE REVIEW APPENDIX 4 TO SUBMISSION OF CANADIAN NETWORK OPERATORS CONSORTIUM INC. TO THE BROADCASTING AND TELECOMMUNICATIONS LEGISLATIVE REVIEW PANEL 11 JANUARY 2019 BEFORE THE CANADIAN RADIO-TELEVISION AND TELECOMMUNICATIONS COMMISSION IN THE MATTER OF RECONSIDERATION OF TELECOM DECISION 2017-56 REGARDING FINAL TERMS AND CONDITIONS FOR WHOLESALE MOBILE WIRELESS ROAMING SERVICE, TELECOM NOTICE OF CONSULTATION CRTC 2017-259, 20 JULY 2017 SUPPLEMENTAL INTERVENTION OF ICE WIRELESS INC. 27 OCTOBER 2017 TABLE OF CONTENTS EXECUTIVE SUMMARY ...................................................................................................................... 1 1.0 INTRODUCTION .......................................................................................................................... 8 1.1 A note on terminology ................................................................................................................ 9 2.0 SUMMARY OF DR. VON WARTBURG’S REPORT ............................................................... 10 3.0 CANADA’S MOBILE WIRELESS MARKET IS NOT COMPETITIVE .................................. 13 3.1 Canada’s mobile wireless market is extremely concentrated in the hands of the three national wireless carriers ........................................................................................................................ 14 3.2 Mobile wireless penetration rates and mobile data usage indicate that the mobile wireless market is not sufficiently competitive...................................................................................... -
Kent Thomson Cv
KENT E. THOMSON Davies Ward Phillips & Vineberg LLP 155 Wellington Street West Toronto, ON M5X M5J 3J7 Telephone: (416) 863-5566 Fax: (416) 863-0871 E-mail: [email protected] EXPERIENCE Kent Thomson is a Fellow of The American College of Trial Lawyers and is the Head of the firm's Litigation Department in Toronto. He practises complex and "high stakes" litigation involving a wide range of areas including commercial disputes, securities cases, environmental matters, competition law, constitutional challenges, product liability and class actions. He has appeared on many occasions at all levels of court in Ontario, including the Superior Court of Justice, the Ontario Court of Appeal and the Supreme Court of Canada. He has also appeared on many occasions before Tribunals such as the Ontario Securities Commission, as well as in the Federal Court of Canada and before the courts of other Provinces, such as British Columbia, Manitoba, Nova Scotia, Quebec and Saskatchewan. Kent has acted as counsel in a number of leading cases, including cases decided by provincial Courts of Appeal, the Federal Court of Appeal and the Supreme Court of Canada in the fields of libel law, tax law, environmental law, constitutional law, arbitrations, oppression, athletic injuries, competition law, class actions and commercial disputes. Kent has also represented numerous parties in complex domestic and international arbitrations conducted pursuant to the applicable Rules of the American Arbitration Association, the I.C.C., C.P.R., the London Court of International Arbitration and UNCITRAL in a number of provinces in Canada, as well as throughout the United States and in Europe. -
An Introduction to Telecommunications Policy in Canada
Australian Journal of Telecommunications and the Digital Economy An Introduction to Telecommunications Policy in Canada Catherine Middleton Ryerson University Abstract: This paper provides an introduction to telecommunications policy in Canada, outlining the regulatory and legislative environment governing the provision of telecommunications services in the country and describing basic characteristics of its retail telecommunications services market. It was written in 2017 as one in a series of papers describing international telecommunications policies and markets published in the Australian Journal of Telecommunications and the Digital Economy in 2016 and 2017. Drawing primarily from regulatory and policy documents, the discussion focuses on broad trends, central policy objectives and major players involved in building and operating Canada’s telecommunications infrastructure. The paper is descriptive rather than evaluative, and does not offer an exhaustive discussion of all telecommunications policy issues, markets and providers in Canada. Keywords: Policy; Telecommunications; Canada Introduction In 2017, Canada’s population was estimated to be above 36.5 million people (Statistics Canada, 2017). Although Canada has a large land mass and low population density, more than 80% of Canadiansi live in urban areas, the majority in close proximity to the border with the United States (Central Intelligence Agency, 2017). Telecommunications services are easily accessible for most, but not all, Canadians. Those in lower-income brackets and/or living in rural and remote areas are less likely to subscribe to telecommunications services than people in urban areas or with higher incomes, and high-quality mobile and Internet services are simply not available in some parts of the country (CRTC, 2017a). On average, Canadian households spend more than $200 (CAD)ii per month to access mobile phone, Internet, television and landline phone services (2015 data, cited in CRTC, 2017a). -
Changing the Channel on Canadian Communications Regulation
Institut C.D. HOWE Institute commentary NO. 451 Changing the Channel on Canadian Communications Regulation Canada's communications sector is set to undergo major policy reform. The federal government should replace ineffective Canadian content regulations with direct subsidies, introduce more legal and economic rigour in regulatory hearings, and eliminate ownership restrictions on communications companies and wireless spectrum. Benjamin Dachis and Daniel Schwanen The Institute’s Commitment to Quality About The C.D. Howe Institute publications undergo rigorous external review Authors by academics and independent experts drawn from the public and private sectors. The Institute’s peer review ensures the quality, integrity Benjamin Dachis and objectivity of its policy research. The Institute will not publish any is Associate Director, Research, study that, in its view, fails to meet these standards. at the C.D. Howe Institute. The Institute requires that its authors publicly disclose any actual or Daniel Schwanen potential conflicts of interest of which they are aware. is Vice President, Research, at the C.D. Howe Institute. In its mission to educate and foster debate on essential public policy issues, the C.D. Howe Institute provides nonpartisan policy advice to interested parties on a non-exclusive basis. The Institute will not endorse any political party, elected official, candidate for elected office, or interest group. As a registered Canadian charity, the C.D. Howe Institute as a matter of course accepts donations from individuals, private and public organizations, charitable foundations and others, by way of general and project support. The Institute will not accept any donation that stipulates a predetermined result or policy stance or otherwise inhibits its independence, or that of its staff and authors, in pursuing scholarly activities or disseminating research results. -
Cell Phone Plans Canada
Cell Phone Plans Canada Winston avulse downstage. Jaggier and corroded Sheffie fullers her antioxidants seedling unearths and recondense fourth. Blooded Hakim rearisen his moonwalk ptyalize irefully. Terms of information purposes only the signal strength and book a contract, and save money and more about data at telus mobility in ontario, jump to cell phone plans We considered if necessary at rogers plans is good cell phone plans canada, canada and improved indoor reception. So, familiar is all the early important supplement you to hunt down the cheapest plan say the great of features you need. Talk were often and green long response you wish. All plans that matches your service is the best telecom what is that the savings? Who is the best big phone provider in Canada? What cell phone or canada to your cell phone plans canada? There are typically use fido has on the best deals. Cookies to your bill cycle. AlwaysOnline Wireless is express on-demand 4G LTE service you over 45 countries with plans by half hour by the stack or recount the megabyte They sell physical SIM cards. Buy more family cell phone plans that it or degradation in cell phone plan deals on your phone. If geo_data is your account? Mobile advisor can afford it for two dozen countries may impact your phone. This is subject to canada for money to your travel plug adapters to cell phone plans canada. Upgrade will not influence your cell phone plans is subject to quickly jump to expect. Happy with you how the cell phone plans canada at any percentage discount cell phone plans offered by visiting www. -
Prepaid Phone Plans Canada
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Many Wireless Customers in Canada Underwhelmed by Network Reliability and Speed, J.D
Many Wireless Customers in Canada Underwhelmed by Network Reliability and Speed, J.D. Power Finds Bell Mobility and TELUS Mobility Rank Highest in Ontario; Videotron Ranks Highest in Eastern Region; TELUS Mobility Ranks Highest in Western Region TORONTO: 22 April 2021 – Although the overall performance of Canada’s wireless networks remains flat year over year with an average of 9 PP100 (problems per 100 connections), a significant portion of customers say performance was not up to par, according to the J.D. Power 2021 Canada Wireless Network Quality Study,SM released today. Only 67% of wireless customers agree that their carrier’s network is reliable when streaming music and videos, activities that account for a significant amount of time used on devices. In addition, just 7% of customers say network speeds are faster than expected. “Despite massive investments in infrastructure and technology, customers remain relatively unimpressed by their carriers’ wireless networks,” said Adrian Chung, director of the technology, media & telecom practice at J.D. Power Canada. “Customers perceive the quality and performance of the wireless networks mainly as fair and meeting expectations. More specifically, network strength is associated with traditional functionality like calling and texting rather than browsing and streaming, presenting a clear reliability gap that carriers need to bridge.” This reliability gap should serve as a red flag for carriers, especially because browsing and streaming account for nearly half (49%) of the time that customers say they spend on their mobile phones. Following are additional key findings of the 2021 study: • Data hungry: The past year has seen an increased need to stay connected and more customers in Canada are beefing up their wireless plans. -
Canadian Common Short Code Application Guidelines
Canadian Common Short Code Version 3.8 Application Guidelines November 3, 2020 CANADIAN COMMON SHORT CODE APPLICATION GUIDELINES Version 3.8 November 3, 2020 1 Canadian Common Short Code Version 3.8 Application Guidelines November 3, 2020 Document Version History VERSION DATE DESCRIPTION NO. MODIFIED OF MODIFICATION 1.1 13/07/2010 II.7, II.9: Adjustments made to reflect applicable GST/HST IV.1.2.10: Added details to requirements for summary terms and conditions IV.2: Added details to requirements for mandatory keyword STOP 2.0 23/09/2011 Overview and I: Status of Vidéotron, Mobilicity and WIND Mobile as participating WSP networks supporting CSCs I: Added definition for term “Contest Element”, “Premium SMS”, “Premium SMS Subscription Services” and “Stacked Marketing” II.7: Added pricing model regarding leases for Premium SMS Subscription Services with a contest element & details to clarify when the deposit is applied II.9 Added GST/HST breakdown for Long Codes III.1: Added requirement for a media contact for Short Code programs III.2 Added details regarding lease period for Premium SMS subscription services III.4: Added details regarding lease renewal period for Premium SMS Subscription Services III.7: Added details that WSPs may prohibit a Content Provider from submitting an application for a specific period of time and leasing Short Codes in the future in cases of infractions III.8: New section - added details regarding Scrubbing Process for Deactivated/Ported MINs IV.1.1: Added details regarding monthly spending cap for Premium SMS Subscription -
Dixie Outlet Mall
Dixie Outlet Mall 1250 S Service Rd Property Overview Mississauga, ON L5E 1V4 D'une superficie de 571 000 pieds carrés, le Dixie Outlet Mall est le plus grand centre commercial fermé au Canada dans l'une des régions du Canada qui connaît la croissance la plus rapide. Situé le long de la QEW à Mississauga, le Dixie Outlet Mall abrite plus de 130 magasins d'usine et détaillants à bas prix, notamment Tommy Hilfiger Outlet, Calvin Klein, Guess Factory Store, NIKE Clearance, Levi's Outlet, Famous Footwear, Boathouse Outlet, Winners, Urban. Planet et Laura. Contacts LOCATION Jelena Pukli 416-681-9319 [email protected] LOCATION SPECIALITé Amanda Rakhra 905-278-3494 ext 224 [email protected] GESTIONNAIRE DE Jerry Pollard 905-278-3494 ext 226 [email protected] L'IMMEUBLE DIRECTEUR MARKETING Amanda Rakhra 905-278-3494 ext 224 [email protected] DIRECTEUR DES Eric Puse 905-278-3494 ext 225 [email protected] OPéRATIONS RESPONSABLE DE LA Jordan Hill 905-278-3494 ext 228 [email protected] SéCURITé Dixie Outlet Mall Property Facts TOTAL GLA NUMBER OF FOOD COURT SEATS 426 632 sq ft 448 CRU SQUARE FOOTAGE CRU SALES PER SQ FT 218 840 sq ft $360.00 ANCHORS/MAJORS YEAR BUILT (OVER 20,000 SQ FT) 1956 Laura, Urban Planet, Nike, YEAR LAST RENOVATED Winners 2003 NUMBER OF STORES HOURS OF OPERATION 141 lundi a vendredi 10:00am to 9:00pm samedi 9:30am - 6:00pm dimanche 11:00am - 6:00pm NUMBER OF PARKING SPACES 2500 BUILDING CERTIFICATIONS & AWARDS BOMA Best Silver Dixie Outlet Mall Trade Area Demographics Summary Total Population 5 km: 211,037 10 km: 691,109 15 km: 1,532,695 Average Household Income 5 km: $100,624 10 km: 120,254 15 km: 112,749 Basement Dixie Outlet Mall Dixie Outlet Mall SPRINKLER UP ROOM UP UP MECHANICAL ROOM ELECTRICAL ROOM UP MECHANICAL ROOM UP UP UP UP UP Fantastic Flea Market 50,998 sf B05. -
Reconsideration of Telecom Decision 2017-56 Regarding Final Terms and Conditions for Wholesale Mobile Wireless Roaming Service
Telecom Decision CRTC 2018-97 PDF version Reference: Telecom Notice of Consultation 2017-259, as amended Ottawa, 22 March 2018 Public record: 1011-NOC2017-0259 Reconsideration of Telecom Decision 2017-56 regarding final terms and conditions for wholesale mobile wireless roaming service The Commission recognizes the need to address the lack of choice of innovative and affordable mobile wireless services, particularly for Canadians with low household incomes. The Commission considers that if more options for lower-cost data-only plans were available, consumers would be further empowered to use the voice and messaging applications of their choice when and where they want, using a combination of Wi-Fi connectivity and cellular networks. Accordingly, concurrent with the release of this decision, the Commission is initiating a public process with the goal of ensuring that such plans are more widely available to Canadians and providing more meaningful choices for Canadian consumers, especially those with low household incomes. The Commission considers that the development of sustainable facilities-based competition is a long-standing strategy that requires nurturing and regulatory certainty. To that end, in its 2015 wholesale wireless framework, the Commission committed to monitoring the competitive conditions in the mobile wireless services market over a minimum five-year period. In the Commission’s view, since that framework was put in place, the mobile wireless services market has seen limited resale competition and, with the upcoming deployment of 5G technology, a review of the Commission’s framework is warranted. The Commission therefore plans to initiate a review of its wholesale wireless framework within the next year and to include in the review an examination of the Commission’s wholesale mobile virtual network operator access policy.