Northamptonshire Care Services Directory 2015/16
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Northamptonshire Care Services Directory 2015/16 Watford Locks The comprehensive guide to choosing and paying for care • Home support • Specialist care • Useful contacts • Care homes In association with TheResidential CareBeeches Home for the Elderly The Beeches is a family run, 24 bedded Care Home, where excellence of care is the standard. Providing care for the elderly and those with dementia, the home is set in half an acre of pretty, secluded and secure gardens where our residents have the space for quiet reflection while being close to local amenities. The house has two sitting rooms, a conservatory and a separate dining room. • Our care manager has several years care experience and leads a team of highly trained professional, dedicated and caring staff • A home for life is provided for the elderly and those with dementia • Permanent, Long Stay, Respite and Day Care • Wide range of activities and functions provided by our full-time activities co-ordinator • Seasonal outdoor activities arranged for residents, families and friends • Hair-dressing, chiropody and motivation therapy • In–house cooks producing a varied range of freshly made meals, with special diets catered for • Second floor accessed by lift with Wheelchair access throughout • All rooms have wireless nurse-call points and are decorated to a high standard • Large secluded gardens giving a safe and quiet area to relax • Close to local shops and public transport • Registered with the CQC and Northamptonshire County Council We welcome visits at any time to come and meet the staff and residents and to have a tour of the grounds and facilities Tel:Tel: 0193301933 318498318498 •• www.thebeechescare.co.ukwww.thebeechescare.co.uk 1212 HighamHigham Road,Road, Rushden,Rushden, NorthamptonshireNorthamptonshire NN10NN10 6DZ6DZ Beeches FP 2014.indd 1 16/12/2014 11:10 Contents Areas covered by this Directory 4 Specialist care 39–47 Sensory loss – hearing or sight 39 Welcome 5 Learning disability or a physical disability 41 How can I get support from Adult Social Care? 5–6 Brain Injury 42 Mental health 42 Personalised care and support 6–7 The Mental Capacity Act 43 Personal Budgets 6 Dementia Care Advice Service 44 Personal Health Budgets 7 Alzheimer’s Society 45 Moving on from hospital – Residential dementia care checklist 47 planning your discharge 9 Essential information 48–53 Health Partnership Teams 9 Comments, compliments and complaints 48 Reablement 9 Advocacy 48 Care at home 10–29 Inspection and registration of care services 49 Care and Repair agencies 10 Out of county care homes 49 Major adaptations covered by Disabled Facilities Grants 10 This Directory’s free helpline 49 Equipment and adaptations 10 How solicitors can help 49 Sensory equipment and telecare 11 Safeguarding vulnerable adults 50 Making life easier in your home 12 Northamptonshire Residents’ Panel 51 Are you looking after someone? 16 Healthwatch Northamptonshire – your voice counts 51 Care in your own home 16 The Silver Line 51 Independent home care providers 19 The Northamptonshire Association of Registered Care Paying for home care 19 Homes (NorArch) 52 Home care agency checklist 21 Useful contacts 52 Home care providers listing 23 Care homes / care homes with nursing listings 54–67 Health and wellbeing 29–31 n Corby 54 Eating well 29 n Daventry 54 Be active 30 n East Northamptonshire 57 Connect and keep learning 30 n Kettering 59 Stop smoking 30 n Northampton 61 Alcohol harm reduction 30 n South Northamptonshire 66 n Wellingborough 66 Housing options to consider 31–33 Assisted Living 31 Index 68–70 Very Sheltered or Extra Care Housing 32 Care villages 33 Northamptonshire County Council’s Care homes 33–36 distribution of this publication National Framework for NHS Continuing Healthcare and does not constitute their support NHS-funded Nursing Care 34 or recommendation of any of the products or services advertised or listed within. All the listings in this publication are supplied by Care homes checklist 35 the Care Quality Commission (CQC) and neither Northamptonshire County Council nor Care Choices can be held responsible for any Paying for care 37–39 errors or omissions. Every effort has been made to ensure that the The financial assessment process 37 information is accurate at the time of going to print. However, no Contributions towards non-residential care and support 38 responsibility can be held by Northamptonshire County Council for verifying claims made by advertisers. Frequently asked questions about charging 38 To obtain extra copies of this Directory, free of charge, call the Customer Service Centre on 0300 126 1000. This Directory is available electronically at www.carechoices.co.uk. Alternative formats There is also a Browsealoud option for those requiring the information in the spoken word. Visit www.carechoices.co.uk for further assistance with your search for care 3 Areas covered by this Directory Home care listings 23–29 n Kettering Care homes 59 Care home listings 54–67 Care homes with nursing 61 n Corby n Northampton Care homes 54 Care homes 61 Care homes with nursing 54 Care homes with nursing 65 n Daventry n South Northamptonshire Care homes 54 Care homes 66 Care homes with nursing 55 Care homes with nursing 66 n East Northamptonshire n Wellingborough Care homes 57 Care homes 66 Care homes with nursing 58 Care homes with nursing 67 Guildhall Autumn Woods Corby Oundle Kettering Rushden Wellingborough Daventry Northampton Rockingham Towcester Brackley Stoke Bruerne Canal Museum 4 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Welcome We hope you will find this Directory useful, it provides advice of the highest calibre and making sure that information on the care and support services available the information reaches you. This Directory combines across Northamptonshire. both aspects – equipping you with information to take This year has seen the biggest reform to the social informed decisions and delivered in a way you told us care system in more than 60 years. We are pleased to see suits you. We will continue to provide the information you that The Care Act 2014 creates a framework to deliver need, and will engage more with you to develop a better adult care and support that meets the needs of the 21st understanding of how much you already know so that we century and recognises the rights of individuals to take can identify the gaps. their own decisions on how they want to live. The Act The Directory can be viewed electronically and also places the individual’s wellbeing at the heart of decision- using compatible software can be listened to through making and, with the introduction of a cap in 2016, on the Browsealoud when visiting the website amount someone has to spend on their care, gives peace www.carechoices.co.uk of mind and confidence in planning for the future. For more information about the range of services Fundamental to enabling you to make the right delivered by Adult Social Care services you can visit our choices will be providing you with information and website at www.northamptonshire.gov.uk/adults Councillor Suresh Patel Tansi Harper Darin Seiger Cabinet member for Interim Chair Chair Adult Social Care NHS Corby Clinical NHS Nene Clinical Northamptonshire Commissioning Commissioning County Council Group Group How can I get support from Adult Social Care? If you think you might be entitled to help from Adult Social you. It involves you answering some questions about your Care, your first step should be to contact the Customer life, what you can do and what you feel you need help with Service Centre: so you can live as independently as possible. With your agreement, we may also talk to other people who know John Dryden House, Northampton NN4 7YD you, or support you, including your doctor or nurse if you Working hours are Monday to Friday: 8.00am-6.00pm have one. Tel: 0300 126 1000 Email: [email protected] How will the assessment be carried out? Some assessments can be quite straightforward and However, if you are in hospital you should ask a nurse on carried out over the telephone by contacting the a ward. Please ask the nurse to refer you to the Health Customer Service Centre on 0300 126 1000. At other Partnership Teams based in the hospitals. times we will come and visit you and, if this is the case, If you feel you need support, then you should have an the Customer Service Centre would pass your information assessment of your needs to show what you need help to the social care team based in your local area, then a with. care manager would visit you at home to carry out the Your assessment is about you, and is completed with assessment. Please see page 37 for details of a financial >> Visit www.carechoices.co.uk for further assistance with your search for care 5 How can I get support from Adult Social Care? continued >> assessment which will also be required. your support. You will also receive a financial assessment to identify if you will have to contribute towards the cost of How quickly will you do my assessment? your care. This will depend on how urgent your needs are and We will discuss with you what options and services are to what extent your difficulties are affecting your available to help you. If you are eligible for support from independence. We will endeavor to complete your Adult Social Care services this will be provided through assessment within 28 days but if your situation is urgent we a Personal Budget which ensures you have choice and would complete your assessment a lot sooner. control over your support and services. You may choose to use your Personal Budget on a range of options including Am I guaranteed to receive support directly from the a personal assistant or a care agency to support you with Council? personal care or daily routines, opportunities to get out and Your assessment will give us the information we need meet people, and equipment and technology designed to decide whether you are entitled to support from to help you stay at home safely.