AU Bank Online

EQUIPPING AND EMPOWERING FIELDFORCE OF MICROFINANCE WITH SECURED MOBILITY India Customer Showcase | 2019 AU SMALL FINANCE BANK INDUSTRY BFSI | HEADQUARTERS JAIPUR, RAJASTHAN “VMware Workspace ONE has helped us meet our dynamic requirements of Key Challenges • Managing an extensive network on devices outside the physical infrastructure of the company managing thousands of hand-held devices right through a centralized console. It • Securing the devices against unauthorized usage and vulnerabilities provided us with a robust infrastructure and extensive functionalities to ensure the • Ensuring compliance with RBI’s encryption guidelines on the transmission of financial data security of our devices and data. This in turn helped us meet the RBI guidelines on the encryption of every financial and customer-related data.” VMware Solutions Vikas Narula • VMware Workspace ONE™ VP - Information Technology AU Bank Business Benefits Customer Profile Enabling a centralized mechanism for Solutions offered allowed for complying AU Small Finance Bank Limited (AU Bank) started its journey as an NBFC (Non-Banking Financial Company) in the seamless management of devices through with RBI guidelines on the protection of year 1996, and today it has grown to become one of the fastest growing small finance banks of India and a Fortune a single portal financial data India 500 Company. Originating from Jaipur, AU Bank today has operations spread across 11 states and has touched over a million plus underbanked and unbanked customers. The AU was the only asset financing NBFC amongst 9 others successful applicant of Small Finance Bank License granted by Reserve Bank of India (RBI). Ensuring effective control over devices Transforming traditional infrastructure into through a locked-down kiosk mode a dynamic modern one, with scalability and cost-effectiveness The Challenge AU Bank has an extensive network of operations comprising over 11500 employees spread across its 500+ locations in the country. A significant percentage of these employees work as the company’s ‘feet on the street’ connecting with individuals outside of the institutional infrastructure. To ensure effective customer relationship management, the company distributed over 5000 devices (tablets and smartphones) among its employees, enabling them to conduct their activities digitally. For AU Bank it was important to ensure that the devices distributed amongst its employees are put to appropriate use, especially in an environment that is outside the physical infrastructure of the company. It needed to ensure that the devices are not used for unauthorized purposes and no security vulnerabilities develop because of third-party applications being installed on the device. The company also needed to ensure compliance with RBI guidelines on the native encryption of all finance and banking related data before transmission. To overcome all these challenges, the company needed to manage all the devices centrally, and have complete control over their usage and security. The Solution VMware provided AU Bank with Workspace ONE, an enterprise mobility management platform to protect and secure its extensive network of devices outside the physical infrastructure of the company. The functionalities of Workspace ONE platform include locked down kiosk mode for devices and centralized application provisioning and update. It prevented the installation of any unauthorized applications and limited the end user’s control over the device. It also restricted any data transfer from the devices, ensured secure browsing, and enabled administrator defined compliance policies universally across the network. The solution helped AU Bank build a centralized mechanism to effectively manage and control its extensive network of devices provided to employees The Benefits VMware’s solution enabled AU Bank to develop a centralized mechanism for the management of its devices through a single portal. The devices could be secured against any unauthorized usage through a locked down kiosk mode which enabled them to only operate for official purposes. Any security threats from third party application could now be prevented with restrictions on application installation. The data on the devices could be protected with restrictions on transfer and limited user control. VMware’s solution also helped AU Bank meet the RBI guidelines by ensuring all financial data on the device is encrypted before any transfer. Integrating access control, application management, and multi-platform endpoint management, the enterprise mobility platform provided AU Bank with a secure digital workspace. It helped the bank with solutions that were simple, flexible and fast. The new infrastructure was not only scalable for AU Bank but also cost-effective. India Customer Showcase | 2019.

Load more