HDFC Bank Tier II Feb 2009 Disclosure Document
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Annual Report 2012 - 2013
Annual Report 2012 - 2013 Encouraging sustainability Empowering lives Accolades 2012-2013 Asia Money Best Bank Awards Financial Express Best Bank Awards ••Best Domestic Bank in India Best Bank – Private Sector • Best in Strength and Soundness Businessworld Awards for Banking Excellence • Best Banker – Aditya Puri • Most tech-friendly Bank • Deal of the year (Rupee bonds) IBA Banking Technology Awards • Best Online Bank CNBC TV18 India Best Banks and Financial Institutions • Best use of Business Intelligence Awards • Best Customer Relationship Initiative • Best Private Sector Bank • Best Risk Management & Security Initiative • Best use of Mobile Technology in Banking CSO Forum Information Technology Award • Best Information Security Practice IDRBT Banking Technology Excellence Awards • Best Bank in IT for Operational Effectiveness DSCI Information Technology Awards • Security Leader of the year Mint-Aon Hewitt’s India’s Best Managed Boards • Security in Bank • HDFC Bank among India’s six best managed Boards Dun & Bradstreet Banking Awards Nasscom CNBC-TV18 Innovation Award • Overall Best Bank • Best IT driven innovation in Banking (Commercial) • Best Private Sector Bank • Best Asset Quality – Private Sector National Quality Excellence Awards ••Best Retail Banking – Private Sector Best Customer Service Result Dun & Bradstreet Corporate Awards – India’s Top 500 NDTV Profit Business Leadership Awards Companies • Best Bank in India • Best Bank in India Skoch Foundation Financial Inclusion Awards Economic Times Awards for Corporate Excellence -
Full Page -2002-03.P65
Highlights Profit after tax up by 30.5% to Rs. 387.6 crores Earnings per share increases from Rs. 11.01 per share to Rs. 13.75 per share Dividend per share increases from Rs. 2.50 per share to Rs. 3.00 per share (proposed) Branch Network up from 171 to 231 outlets ATM network up from 479 to 732 PhoneBanking coverage in 80 cities Point-of-Sale (POS) Terminals at merchant outlets up from 6480 to 21804 Geographic reach expanded from 77 cities to 123 cities Balance Sheet size up from Rs. 23,787 crores to Rs. 30,424 crores Assigned highest rating CRISIL GVC Level 1 on corporate governance and value creation by The Credit Rating Information Services Of India Limited (CRISIL) 1 financial highlights Rs. in lacs 1998-1999 1999-2000 2000-2001 2001-2002 2002-2003 Interest Income 37,608 67,987 125,946 170,299 202,297 Interest Expense 22,918 37,428 75,375 107,374 119,196 Net Interest Income 14,690 30,559 50,571 62,925 83,101 Other Income 6,807 12,535 18,553 33,325 47,310 Net Revenues 21,497 43,094 69,124 96,250 130,411 Operating costs 8,879 17,139 30,959 41,795 59,183 Operating Result 12,618 25,955 38,165 54,455 71,228 Loan Loss Provisions 758 5,360 5,296 8,577 8,839 Depreciation and amortisation on investments 94 581 1,338 1,916 5,257 Others 81 529 25 1,424 47 Profit before tax 11,685 19,485 31,506 42,538 57,085 Provision for taxation 3,445 7,481 10,494 12,834 18,325 Profit after tax 8,240 12,004 21,012 29,704 38,760 Funds : Deposits 291,511 842,772 1,165,811 1,765,381 2,237,607 Subordinated debt 13,500 15,000 20,000 20,000 20,000 Stockholders Equity -
Hdfc Bank Parivartan
Experiential Leadership Enabling Personalized Customer Journeys Through Technology Annual Report 2017-18 WorldReginfo - 03d46869-2995-4009-9da7-406403ee432e HIGHLIGHTS Net Profit 17,487 crore An increase of 20.2% compared to the previous year. Balance Sheet Size 1,063,934 crore An increase of 23.2% compared to the previous year. Total Deposits 788,771 crore An increase of 22.5% compared to the previous year. Total Advances 658,333 crore An increase of 18.7% compared to the previous year. Capital Adequacy Ratio 14.8% Tier I Capital Ratio 13.2% Gross Non-performing Assets 1.30% of Gross Advances Network Banking outlets: 4,787 ATMs: 12,635 Cities/Towns: 2,691 WorldReginfo - 03d46869-2995-4009-9da7-406403ee432e TABLE OF CONTENTS Board and Management 2 AGM and Record Date Details 5 Evolving into an Experience Business, Digitally 6 Parivartan – A Step towards Progress 10 Working with the Government 12 Graphical Highlights 14 Financial Highlights 18 Directors’ Report 20 Independent Auditors’ Report 77 Financial Statements 80 Basel III- Pillar 3 Disclosures 155 Independent Auditors’ Report for 156 Consolidated Financial Statements Consolidated Financial Statements 160 Secretarial Auditor’s Certificate 209 on Corporate Governance Corporate Governance 210 Shareholder Information 234 WorldReginfo - 03d46869-2995-4009-9da7-406403ee432e BOARD AND MANAGEMENT BOARD OF DIRECTORS Shyamala Gopinath Bobby Parikh Partho Datta Malay Patel Chairperson Umesh Chandra Srikanth Nadhamuni Keki Mistry Sarangi Aditya Puri Paresh Sukthankar Kaizad Bharucha Managing Director -
Daily Current Affairs
Daily Current Affairs Date: 10 JANUARY 2021 1. PM Modi lays foundation stone of Light House 6. Who has been appointed by Indian Army as an officer projects (LHPs) at six sites across six States under the to head its newly created Human Rights Cell which has GHTC through video conference. What does "T" stands been formed to give high priority to the observance of for in the abbreviation of "GHTC"? conventions and values of Human Rights? (A) Technology (B) Terminology (A) Rajendra Sinhji (B) Gautam Chauhan (C) Technique (D) Telecommunications (C) Deepak Kapoor (D) Vivek Sharma (E) None of these (E) Gagan Chandropadhyay 2. Which country has become the first nation in the 7. Alexander Ellis has been appointed as the British world to roll out the low-cost and easily transportable High Commissioner to India prior to this he was the Oxford-AstraZeneca COVID-19 vaccine? Director-General in the Department for Exiting the (A) America (B) Britain European Union for three years. In context to the same (C) India (D) China tell us, whome will he replace? (E) Russia (A) Ivan Rogers (B) Olly Robbins (C) Philip Barton (D) Dominic Asquith 3. Which state government has launched a 3-week long (E) Tim Barrow campaign named "Kisan Kalyan Mission" for the welfare of farmers that will be organised in every 8. What is the name of the Netaji Subhas Chandra Bose's development block of all its districts to double the niece who is also an eminent academician and made income of farmers of the state? pioneering contributions to academics and community (A) Uttar Pradesh (B) Madhya Pradesh service? (C) Rajasthan (D) Punjab (A) Maya Carina (B) Arunima Ghosh (E) Haryana (C) Prabhabati Bose (D) Chitra Ghosh (E) Anita Bose 4. -
Hdfc Bank Parivartan
Experiential Leadership Enabling Personalized Customer Journeys Through Technology Annual Report 2017-18 HIGHLIGHTS Net Profit 17,487 crore An increase of 20.2% compared to the previous year. Balance Sheet Size 1,063,934 crore An increase of 23.2% compared to the previous year. Total Deposits 788,771 crore An increase of 22.5% compared to the previous year. Total Advances 658,333 crore An increase of 18.7% compared to the previous year. Capital Adequacy Ratio 14.8% Tier I Capital Ratio 13.2% Gross Non-performing Assets 1.30% of Gross Advances Network Banking outlets: 4,787 ATMs: 12,635 Cities/Towns: 2,691 TABLE OF CONTENTS Board and Management 2 AGM and Record Date Details 5 Evolving into an Experience Business, Digitally 6 Parivartan – A Step towards Progress 10 Working with the Government 12 Graphical Highlights 14 Financial Highlights 18 Directors’ Report 20 Independent Auditors’ Report 77 Financial Statements 80 Basel III- Pillar 3 Disclosures 155 Independent Auditors’ Report for 156 Consolidated Financial Statements Consolidated Financial Statements 160 Secretarial Auditor’s Certificate 209 on Corporate Governance Corporate Governance 210 Shareholder Information 234 BOARD AND MANAGEMENT BOARD OF DIRECTORS Shyamala Gopinath Bobby Parikh Partho Datta Malay Patel Chairperson Umesh Chandra Srikanth Nadhamuni Keki Mistry Sarangi Aditya Puri Paresh Sukthankar Kaizad Bharucha Managing Director Deputy Managing Director Executive Director KEY MANAGERIAL PERSONS Aditya Puri Paresh Sukthankar Kaizad Bharucha Managing Director Deputy Managing Director -
HDFC Bank 25Th Annual Report
KEY HIGHLIGHTS ` 21,078 ` 1,244,541 crore crore NET PROFIT BALANCE SHEET SIZE An increase of 20.5% compared An increase of 17.0% compared to the previous year. to the previous year. ` 923,141crore ` 819,401crore TOTAL DEPOSITS TOTAL ADVANCES An increase of 17.0% compared to An increase of 24.5% compared to the previous year. the previous year. 17.1% 15.8% 1.36% of Gross Advances CAPITAL ADEQUACY RATIO TIER I CAPITAL RATIO GROSS NON-PERFORMING ASSETS 5,103 13,160 2,748 NETWORK Banking Outlets ATMs Cities/Towns Table of Contents A Responsible Leader: Environmental, Social and Governance (ESG) Practices 02 Taking A Step Towards Progress With HDFC Bank Parivartan 04 Transform To Perform: A Digital Plan 10 Board and Management 13 Financial Highlights - Graphs 16 Financial Highlights 20 Directors’ Report 22 Independent Auditors’ Report 90 Financial Statements 98 Independent Auditors’ Report for Consolidated Financial Statements 178 Consolidated Financial Statements 186 Basel III - Pilar 3 Disclosures 241 Secretarial Auditors’ Certificate on Corporate Governance 242 Corporate Governance 244 Shareholder Information 277 Accolades 280 A RESPONSIBLE LEADER: ENVIRONMENTAL, SOCIAL & GOVERNANCE Environmental, Social & Governance (ESG) Practices: Furthering Our Sustainability Pledge As India’s largest private sector bank, we at HDFC Bank have always stayed strong to our commitment to positively impact the environment, our customers, employees, and the community at large. Our core values have guided our ESG practices, which seek to drive growth and empower communities through our corporate decision-making processes. In FY 2014-15, sustainability was officially included as our fifth value, alongside customer focus, operational excellence, product leadership, and people. -
Service Quality Management and Client Profiling [Preferred Clients]
www.final-yearprojects.co.cc | www.troubleshoot4free.com/fyp/ DEPARTMENT OF MANAGEMENT REPORT ON SUMMER TRAINING TITLE Service Quality Management And Client Profiling [Preferred Clients] Submitted To Lovely Professional University In Partial fulfilment of the requirements for the award of degree of master of Business Administration Submitted By: Haziq Mushtaq Roll No: R-1804-B 51 Registration No: 1800085 DEPARTMENT OF MANAGEMENT LOVELY PROFESSIONAL UNIVERSITY PHAGWARA (2009) www.final-yearprojects.co.cc | www.troubleshoot4free.com/fyp/ Acknowledgement I si c ly feel t t t e c edit of t is project work could not be narrowed to only one individual as t e whole work is outcome of integrated efforts of all those concerned with it through whose cooperation and effective guidance I could achieve its completion. I wish to place my profound indebtness and deep sense of obligation to mr. Aati Andrabi, Senior Manager, HDFC Bank (Srinagar) for his kind permission for the study in his organization and for his supreme guidance throughout the project. I express my sincereness thanks to mr. Omer Guroo, Relationship Manager HDFC Bank ± Preferred banking (Srinagar) for extending his cooperation and guidance. I wish to express my deep sense of gratitude to Prof. Lokesh Jasraj for valuable suggestions; guidance and constant encouragement in making this project a success. When emotions are involved words fail to mean. My heart full sincere gratitude to my parents, who have supported, encouraged and helped me throughout my life and academic career. I am also grateful to all those employees of the HDFC Bank who have been helpful throughout my project work. -
View Annual Report
The Asian Banker Transaction Banking Awards Best Cash Management Bank in India The Asset Triple A Awards India - Best in Treasury and Working Capital - SMEs Financial Highlights 2005-2006 2006-2007 2007-2008 Interest income 4,547.26 7,055.35 10,530.43 Interest expense 1,929.50 3,179.45 4,887.12 Net interest income 2,617.76 3,875.90 5,643.31 Other income 1,237.08 1,679.21 2,495.94 Net revenues 3,854.84 5,555.11 8,139.25 Operating costs 2,116.82 2,975.08 4,311.03 Operating result 1,738.02 2,580.03 3,828.22 Provisions and contingencies 484.51 941.28 1,547.59 Loan loss provisions 484.21 877.13 1,278.84 Others 0.30 64.15 268.75 Profit before tax 1,253.51 1,638.75 2,280.63 Provision for taxation 382.73 497.30 690.45 Profit after tax 870.78 1,141.45 1,590.18 Funds : Deposits 55,796.82 68,297.94 100,768.60 Subordinated debt 1,702.00 3,282.60 3,249.10 Stockholders’ equity 5,299.53 6,433.15 11,497.23 Working funds 73,506.39 91,235.61 133,176.60 Loans 35,061.26 46,944.78 63,426.90 Investments 28,393.96 30,564.80 49,393.54 Key Ratios : Earnings per share (`) * 5.58 7.26 9.24 Return on average networth 17.47% 19.40% 16.05% Tier 1 capital ratio 8.55% 8.58% 10.30% Total capital ratio 11.41% 13.08% 13.60% Dividend per share (`) * 1.10 1.40 1.70 Dividend payout ratio 22.55% 22.92% 22.17% Book value per share as at March 31 (`) * 33.85 40.28 64.88 Market price per share as at March 31 (`) ** 154.85 190.83 266.25 Price to earnings ratio 27.74 26.29 28.80 ` 1 Crore = ` 10 Million * Figures for the years prior to 2011-2012 have been adjusted to reflect the effect of split of equity shares from nominal value of ` 10 each into five equity shares of nominal value of ` 2 each. -
HDFC BANK Financial Highlights Rs
HDFC BANK financial highlights Rs. in lacs 1997-98 1998-99 1999-2000 2000-2001 2001-2002 Interest Income 240,80 376,08 679,87 1,259,46 1,702,99 Interest Expense 137,55 229,18 374,28 753,75 1,073,74 Net Interest Income 103,25 146,90 305,59 505,71 629,25 Other Income 62,01 68,07 125,35 185,53 333,25 Net Revenues 165,26 214,97 430,94 691,24 962,50 Operating costs 62,71 88,79 171,39 309,59 417,95 Operating Result 102,55 126,18 259,55 381,65 544,55 Loan Loss Provisions 7,22 7,58 53,60 52,96 85,77 Depreciation on investments 96 94 5,81 13,38 19,16 Others 2 81 5,29 25 14,24 Profit before tax 94,35 116,85 194,85 315,06 425,38 Provision for taxation 31,20 34,45 74,81 104,94 128,34 Profit after tax 63,15 82,40 120,04 210,12 297,04 Funds : Deposits 2,191,74 2,915,11 8,427,72 11,658,11 17,653,81 Subordinated debt 100,00 135,00 150,00 200,00 200,00 Stockholders’ Equity 285,13 338,93 751,52 913,09 1,942,28 Working Funds 2,829,98 4,349,96 11,731,03 15,617,33 23,787,38 Loans 841,98 1,400,56 3,462,34 4,636,66 6,813,72 Investments 1,121,33 1,903,80 5,748,28 7,145,14 12,004,02 Key Ratios : Earnings per share (Rs) 3.16 4.12 5.93 8.64 11.01 Return on Average Networth 23.87% 26.41% 29.00% 24.53% 18.30% Tier 1 Capital Ratio 10.21% 8.34% 9.56% 8.69% 10.81% Total Capital Ratio 13.92% 11.86% 12.19% 11.09% 13.93% Dividend per share (Rs) 1.00 1.30 1.60 2.00 2.50** Dividend payout ratio 34.84% 34.71% 29.96% 25.55% 23.68% Book value per share as at March 31 (Rs) 14.3 16.9 30.9 37.5 69.0 Market price per share as at March 31 (Rs)* 70.80 69.15 257.20 228.35 236.60 Price to Earnings Ratio 22.41 16.78 43.37 26.43 21.50 Rs.