GUIDE FOR GROUPS 2021 22
0844 387 6680 bestwestern.co.uk/groups SAY
HELLO WorldHotels Distinctive The Caesar Hotel, London TO GREAT GROUP EXPERIENCES
City, coast or country, wherever your group’s next adventure lies we’ve got the perfect hotel for you…
Why not spend the night in a hotel overlooking a stunning cathedral? Maybe enjoy a tipple or two at a hotel with its very own craft gin distillery? Or wine and dine at a hotel with an award-winning restaurant?
We’re all about surprising stays that will help you and your group create amazing memories.
Plus, we’ve got a whole host of special offers and perks to make sure your stay with us offers the best experience, at the best price.
Start searching our best group hotels now at bestwestern.co.uk/groups or give us a call on Wroxton House Hotel, BW Signature Collection, 0844 387 6680 Banbury
Best Western Plus Swan Hotel, Wells WORTH STOPPING MEALS FOR...
Instead of stopping off at a soulless service station, let us tempt your taste buds with home-cooked Tuck In To... treats that’ll help fuel your adventures. Tea/coffee & cake Getting good food for your group is a piece of cake £2.50 thanks to our Meal Stops programme which serves 2-course set menu up delicious, locally-sourced dishes in our hotels’ (including tea & coffee) £11.00 relaxing restaurants.
3-course set menu £13.50 You don’t even need a room booking to dine in style (including tea & coffee) with us. If you’re organising a day trip or just passing through, you can recharge with a delicious meal And, as an added bonus, before continuing your journey. your driver eats free!
*T&C's Apply Find out more about Meal Stops at bestwestern.co.uk/groups or give us a call on 0844 387 6680
Best Western Queens Hotel, Best Western Premier EMA Yew Lodge Hotel, Trafford Hall, BW Signature Collection, Dundee Kegworth Manchester GROUPS COACH
ENTICINGLY EXCLUSIVE Looking for somewhere for your group to stay? We’ve got a few options up our sleeve…
More than 140 of our hotels up and down the country have signed up to our Coach Friendly Charter and offer a great range of perks to help OFFERSmake your group’s stay even more enjoyable.
AFTER ALL, WHO WOULDN’T WANT: • A personalised welcome from one of our super friendly staff members • A free tea or coffee on arrival (you’ll need it after all that travelling!) • Table service for drinks, throughout the meal • No single supplements on single bedded rooms
We’ll make sure your group is well looked after from the moment you check in to the time you say goodbye.
Best Western Plus The Croft Hotel, Darlington
Glendower Hotel, BW Signature Collection, York Pavilion Hotel, Sure Hotel Collection by St Annes-on-Sea Best Western, York
Keep an eye out for the Coach Friendly hotels listed in this brochure or give us a call on bestwestern.co.uk/groups to chat about your next stay.
You can also find out more about our best group hotels by calling 0844 387 6680
Derwent Manor Hotel, BW Premier Collection by Best Western, Allensford A HOTEL TO SUIT YOUR GROUP
With a unique collection of very different brands and over 4,000 hotels worldwide; whatever kind of hotel you’re looking for, we’ll have something that exceeds your expectations.
Best Western hotels sit at the heart of everything Best Western Plus - a place where extra comes as we do – fiercely independent but drawn together standard. Spacious, modern styles and conveniences, by a passion for warm welcomes, amazing value tastefully-appointed rooms, innovative eateries, and the magic of surprise. Think historic castles, classic bars and the highest degree of hospitality – coastal escapes, country hideaways and chic urban but everything beyond that is for you to uncover hangouts… we’re a unique bunch, that’s for sure. yourself.
If you like to lose yourself in carefully-curated A world where refined, sophisticated, unique and surroundings; gorge on unique atmospheres; indulge exceptional are just part of our everyday language. with fine food and drink, soothing spa facilities, and Offering powerful originality and exquisitely-crafted an added touch of the boutique – please, be our stays that celebrate the individual personality of each guest. locale. Brimming with personality, comfort and quality – You’ll find Sadie nestled in the beating heart of the these are hotels curated with you in mind. From city; our fun-loving personality embodying the very state-of-the-art leisure facilities and fine dining spirit of our urban surroundings. Trendy and upscale – eateries to carefully manicured gardens and top-class Sadie hotels are perhaps our quirkiest yet. hospitality… sit back, relax and drink in our one-of-a- Edgy, sleek and unique… yet warm, welcoming and kind hotels. sophisticated.
If you’re looking for a simple, relaxed and casual stay whilst not wanting to compromise on quality, then look no further than our Sure Hotels. These hotels offer great value for money and an exceptional experience.
A promise of comfort, value and quality. Uber relaxed and casual – wherever you are on your journey, you’ll be welcomed with a warm smile and rewarded with tireless service. We believe in reliability and respect; a place where every guest is appreciated.
If you’re looking for a stay you can depend on, but Sure Hotel Plus by Best Western is for those who like that still delivers some ‘wow’ moments, look no to keep things casual, but still enjoy a unique taste of further. Stay with us and experience our commitment the high life. Get everything you need with attention to to value, convenience and comfort. Oh, and don’t detail and quality extras. Expect modern convenience, forget that little bit extra. and, it goes without saying, a very warm welcome. Meet our luxurious, destination hotels. You’ll find this collection of fine, independent hotels in exquisite settings. These hotels create unforgettable experiences for those looking for a truly unique, stylish stay.
Unique. Welcoming. Attainable. Sought after destinations, spectacular spaces, second- Affordable luxury and friendly service combined to-none amenities. with vibrant locations and individual style – a stay This carefully curated collection of iconic hotels is with WorldHotels Distinctive is guaranteed to be aimed at the most discerning travellers – those who memorable for all the right reasons. expect an experience they’ll never forget.
From the stunningly designed rooms to the high-end eateries, second-to-none service and luxurious leisure facilities, this curated collection of unique hotels in unforgettable destinations is quite simply a world apart. THEKEY
Hotels that are inspected annually by the AA AA and the level of service and facilities they offer are reflected in the number of stars they are awarded.
Hotels that are inspected by the AA but not currently a member.
Hotels that are inspected by the Tourist Board TB for the level of service and the facilities they offer are reflected by the number of stars awarded.
Best Western The Dartmouth Hotel, Spa & Golf, Dartmouth
The Yorkshire Hotel, BW Premier Collection, Castle Green Hotel in Kendal, BW Premier Collection, Harrogate Kendal
LATE DEALS
Time getting away from you? Relax – you can still bag a great deal for your group right up until the last minute.
For great late offers – sign up to our weekly late deals email by contacting us at [email protected] or calling 0844 387 6680 LONDON
1. Sample all London’s Southbank has to offer. Take in the latest exhibitions at Tate Modern or watch the dramatics on a National Theatre stage. 2. Ready for a laugh? Be the first to discover stand up’s next comedy superstar at The Secret Comedy Club in Soho. 3. Take a once-in-a lifetime tour of Buckingham Palace and grounds, the Queen’s official London residence.
London Number of rooms Number of available rooms Ground available rooms Family Lift parking on site Coach Indoor pool Meal stops friendly charter Coach
Croydon BW Plus London Croydon Aparthotel e 107
Greater London Orchid Epsom, Sure Hotel Collection by BW 29
London BW Chiswick Palace & Suites e 119
London BW Palm Hotel TB 101
London BW London Highbury e 45
London Seraphine Hammersmith Hotel, Sure Hotel Collection e 62
London BW London Peckham Hotel AA 218
London BW Plus Vauxhall Hotel e 28
London BW Plus London Wembley Hotel e 189
London BW London Queens Crystal Palace Hotel e 331
London Putney Hotel, BW Signature Collection e 35
Mayfair The Washington Mayfair Hotel 178
Shoreditch Courthouse Hotel Shoreditch 128
Soho Courthouse Hotel London 116 South EAST
1. Artwork trails, pop-up cafes, workshops and galleries galore, Folkestone’s Creative Quarter is buzzing with events all year round. 2. Delve deep into Dover’s White Cliffs and unearth the secret wartime drama of their hidden tunnels. 3. Breathe in the fresh sea air as you tuck into fish and chips on the tip of Eastbourne pier. Yum!
Oxford rooms Number of available rooms Ground available rooms Family Lift parking on site Coach Indoor pool Meal stops friendly charter Coach
Andover BW Andover Hotel e 49
Aylesbury BW Garden Court Aylesbury e 40
Banbury BW Banbury House Hotel AA 64
Banbury (Oxfordshire) Banbury Wroxton House Hotel, BW Signature Collection AA 32
Bognor Regis Beachcroft Hotel, BW Signature Collection AA 32
Buckingham BW Buckingham Hotel AA 70
Cowes BW New Holmwood Hotel AA/TB 26
Dover BW Plus Dover Marina Hotel & Spa AA 85
Eastbourne BW Lansdowne Hotel AA/TB 102
Faversham The Judds Folly Hotel, Sure Hotel Collection by BW e 25
Folkestone BW Clifton Hotel AA 80
Folkestone BW Plus Burlington Hotel TB 59
Oxford BW Plus Oxford Linton Lodge Hotel e 87
Reading BW Calcot Hotel AA 80
Southampton BW Chilworth Manor Hotel AA 97
Tonbridge BW Rose And Crown in Tonbridge AA 55
Weybridge BW Ship Hotel AA 76 SOUTH WEST
1. One for the Potter fans – Lacock Abbey in Wiltshire is one of the many filming sites for JK Rowling’s magical series. 2. Not your average swimming pool… Travel back to the ancient world on a tour of Bath’s famous Roman Baths, before treating yourself to a dip. 3. Get lost in the myths of smugglers cove at the 18th century inspiration for Daphne du Maurier’s ‘Jamaica Inn’.
The Circus, Bath Number of rooms Number of available rooms Ground available rooms Family Lift parking on site Coach Indoor pool Meal stops friendly charter Coach
Axbridge BW The Webbington Hotel and Spa TB 59
Bath BW Limpley Stoke Hotel TB 60
Bournemouth BW Plus The Connaught Hotel & Spa AA 52
Bournemouth Hotel Collingwood, BW Signature Collection 53
Bradford-On-Avon BW Leigh Park Hotel TB 38
Bristol BW Henbury Lodge Hotel AA 22
Chippenham BW Plus Angel Hotel AA 50
Chipping Camden Three Ways House Hotel, BW Signature Collection AA 48
Clevedon BW Walton Park Hotel TB 45
Dartmouth BW Dartmouth Hotel Golf & Spa TB 35
Exeter BW Exeter Lord Haldon Country Hotel AA 25
Falfield BW The Gables Hotel AA 46
Ilminster BW Shrubbery Hotel TB 24
Radstock BW Plus Centurion Hotel AA/TB 45
Salisbury BW Salisbury Red Lion Hotel AA 60
Shaftesbury BW Shaftesbury The Royal Chase Hotel AA 33
Swindon Swindon Blunsdon House Hotel, BW Premier Collection AA 108
Tiverton BW Tiverton Hotel e 69
Torquay BW Livermead Cliff Hotel AA 63
Trowbridge The Moonraker Hotel, BW Signature Collection AA 23
Wells BW Plus Swan Hotel AA/TB 50
Weymouth BW Weymouth Hotel Rembrandt AA 78 EAST OF ENGLAND
1. Treat yourself to some artisan breads at the 18th Century Redbournbury Watermill and Bakery. Perfect for afternoon tea. 2. Practice your curtsey in the grounds of The Sandringham Estate, home to four generations of British Royals. 3. No need for binoculars! Get up close with some of Africa’s most majestic animals at Suffolk’s Africa Alive! safari park.
Norfolk rooms Number of available rooms Ground available rooms Family Lift parking on site Coach Indoor pool Meal stops friendly charter Coach
Bury St. Edmunds BW Priory Hotel AA 48
Chelmsford BW Atlantic Hotel AA 61
Colchester BW The Rose And Crown Colchester AA 39
Colchester Marks Tey Hotel, Sure Hotel Collection by BW e 110
Eye BW Brome Grange Hotel AA 44
Hunstanton Old Hunstanton Le Strange Arms Htl, BW Signature Collection AA 46
Ilford BW Greater London Hotel e 22
Ilford (London) BW Ilford Hotel e 66
Ipswich BW Claydon Hotel AA 36
Ipswich BW Ipswich Hotel AA 83
King’s Lynn Kings Lynn Knights Hill Hotel & Spa, BW Signature Collection AA 79
Lowestoft BW The Hatfield Hotel e 34
Milton Keynes BW Moore Place Hotel AA 63
Newmarket BW Heath Court Hotel AA 43
Norwich George Hotel, BW Signature Collection AA 43
Norwich BW Annesley House Hotel 31
Norwich BW Brook Hotel Norwich AA 81
Norwich BW Plus Oaklands Hotel e 47
Peterborough The Bull Hotel, Sure Hotel Collection by BW e 118
Peterborough Great Northern Hotel, Sure Collection by BW 41
Stowmarket BW Cedars Hotel e 26
Thurrock BW Thurrock Hotel e 60
Welwyn Garden City BW Homestead Court Hotel AA 82 eAST Midlands
1. Share in the history of the Royal Leicestershire Regiment at Newarke Houses Museum & Garden. 2. Stroll through Nottingham’s ‘beating heart’. The pedestrianised Old Market Square is home to shops, the city’s oldest pubs and the famous ‘Left Lion’ statue. 3. Got a head for heights? Ride the cable car up to The Heights of Abraham in Matlock. Explore the country park or brave its limestone caves.
Lincoln Cathedral rooms Number of available rooms Ground available rooms Family Lift parking on site Coach Indoor pool Meal stops friendly charter Coach
Buxton BW Plus Buxton Lee Wood Hotel AA 40
Corby BW Rockingham Forest Hotel 86
Derby BW The Stuart Hotel e 100
Grimsby BW Grimsby Oaklands Hall Hotel AA 45
Kegworth BW Premier EMA Yew Lodge Hotel AA 113
Lincoln Lincoln Hotel, Sure Hotel Collection by BW AA 71
Lincoln BW Plus Bentley Hotel & Spa AA 80
Long Eaton BW Nottingham Derby Hotel TB 100
Marston Olde Barn, Sure Hotel Collection by BW 102
Melton Mowbray BW Sysonby Knoll Hotel TB 30
Nottingham BW Plus Nottingham Westminster Hotel AA 73
Nottingham BW Bestwood Lodge Hotel AA 40
Nottingham BW Plus Nottingham City Centre AA 100
Nottingham St James Hotel, BW Premier Collection 87
Oakham BW Normanton Park Hotel AA 30
Retford BW Plus West Retford Hotel e 63
Tamworth BW Appleby Park Hotel TB 93
Ullesthorpe BW Plus Ullesthorpe Court Hotel & Golf AA 72 WEST MIDLANDS
1. Become a Shakespeare buff! Visit the birthplace of England’s most revered playwright as you stroll through Stratford-upon-Avon. 2. Shop ‘til you drop in the Second City. With Bullring, Grand Central, The Mailbox and ICC Mall among the possibilities, Birmingham’s a shopper’s paradise. 3. Indulge in some filmic culture at The Ultimate Picture Palace, Oxford’s independent cinema specialising in black-and-white classics.
Stratford-upon-Avon Number of rooms Number of available rooms Ground available rooms Family Lift parking on site Coach Indoor pool Meal stops friendly charter Coach
Birmingham Sure Hotel by BW Birmingham South e 51
Birmingham Birmingham North Moor Hall Hotel, BW Premier Collection AA 83
Birmingham BW Plough & Harrow Hotel e 44
Birmingham Castle Bromwich Hall Hotel, Sure Hotel Collection 37
Coventry Weston Hall Hotel, Sure Hotel Collection by BW AA 36
Coventry BW Plus Windmill Village Hotel Golf Club & Spa AA 105
Ironbridge BW Valley Hotel AA 44
Leamington Spa The Jephson Hotel, BW Signature Collection 65
Lichfield BW The George Hotel, Lichfield AA 45
Redditch Southcrest Manor Hotel, BW Signature Collection 63
Solihull BW Plus Birmingham NEC Meriden Manor Hotel AA 112
Stoke on Trent BW Stoke on Trent City Centre TB 135 North East
1. Follow in the Romans’ footsteps with a stroll along Hadrian’s Wall. The dramatic Northumberland landscape provides a truly snap-worthy backdrop. 2. Lose yourself in the magic of Cragside House and Gardens with its fairy-tale footpaths and expansive lakes. 3. Tread the ancient coastline of Bamburgh beach. You might even spot a puffin or two as you gaze out towards the Farne Islands.
Bamburgh Castle, Northumberland rooms Number of available rooms Ground available rooms Family Lift parking on site Coach Indoor pool Meal stops friendly charter Coach
Allensford Derwent Manor Hotel, BW Premier Collection AA 56
Darlington Hall Garth Hotel, BW Signature Collection 56
Darlington BW Walworth Castle Hotel AA 32
Darlington BW Plus The Croft Hotel e 24
Gateshead Embassy Hotel, Sure Hotel Collection 42
Stockton-on-Tees Parkmore Hotel & Leisure Club, Sure Hotel Collection AA 55
Sunderland Roker Hotel, BW Premier Collection AA 43 North West
1. Experience The Beatles Story exhibition in the band’s hometown of Liverpool, then dance the night away at the iconic Cavern Club. 2. It’s full steam ahead at the Bolton Steam Museum, housing one of Great Britain’s largest collections of steam mill engines. 3. Chester’s Grosvenor Park makes for an idyllic afternoon stroll, with an open- air theatre attracting award-winning Shakespeare throughout the summer.
The Three Graces, Liverpool Number of rooms Number of available rooms Ground available rooms Family Lift parking on site Coach Indoor pool Meal stops friendly charter Coach
Altrincham BW Manchester Altrincham Cresta Court Hotel e 148
Blackpool BW Carlton Hotel AA 60
Burnley BW Burnley West Higher Trapp Hotel TB 29
Burnley BW Burnley North Oaks Hotel AA 51
Bury BW Manchester Bury Bolholt Country Park TB 61
Chester The Townhouse Chester, BW Signature Collection 31
Chorley Plaza Hotel Chorley, Sure Hotel Collection 29
Crewe BW Crewe Arms Hotel TB 61
Frodsham BW Frodsham Forest Hills Hotel TB 58
Kendal Castle Green Hotel In Kendal, BW Premier Collection AA 99
Kendal Stonecross Manor Hotel, BW Signature Collection e 32
Keswick Castle Inn Hotel, BW Signature Collection by BW AA 45
Liverpool The Richmond Hotel, BW Signature Collection 138
Manchester BW Plus Pinewood on Wilmslow Hotel Cheshire AA 89
Manchester Trafford Hall Hotel, BW Signature Collection e 33
Mere Knutsford Casa Mere Hotel Knutsford, Sure Hotel Collection 28
Morecambe BW Lancaster Morecambe Lothersdale Hotel AA 40
Oldham BW Manchester Oldham Smokies Park Hotel AA 73
Penrith The George Hotel, Sure Hotel Collection by BW e 35
Preston BW Chorley Park Hall Hotel AA 92
Preston BW Preston Garstang Country Hotel and Golf AA 33
Preston Barton Manor Hotel & Spa, BW Signature Collection 51
Salford Ainscow Hotel, BW Premier Collection 76
Southport The Bold, BW Signature Collection by BW 23
Southport The Lord Street Hotel, BW Signature Collection 23
St Annes-on-Sea Glendower Hotel, BW Signature Collection AA 61
St Helens The Eccleston Hotel, BW Signature Collection 9
Widnes BW Widnes Halton Everglades Park Hotel TB 65
Wigan BW Plus Lancashire Manor Hotel e 81 Yorkshire
1. Pull up the anchors and experience the beautiful city of York from the water on a gentle cruise down the River Ouse. 2. Steam through the North Yorkshire Moors, stopping off in the charming seaside town of Whitby. Take some garlic, the area was made famous by Bram Stoker’s Dracula… 3. Escape from the bustle in Sheffield’s Winter Gardens, a natural oasis, home to over 2,500 plants from around the world.
York rooms Number of available rooms Ground available rooms Family Lift parking on site Coach Indoor pool Meal stops friendly charter Coach
Beverley BW Lairgate Hotel AA 30
Boroughbridge BW Crown Hotel AA/TB 37
Bradford BW Bradford Guide Post Hotel AA 42
Bradford The Midland Hotel, Sure Hotel Collection by BW AA 82
Driffield BW Bell In Driffield e 21
Huddersfield Fortune Huddersfield, Sure Hotel Collection by BW 41
Ilkley BW Plus Ilkley The Craiglands Hotel and Spa AA 63
Knaresborough Dower House Hotel, Sure Hotel Collection by BW TB 29
Leeds BW Plus Milford Hotel e 46
Pontefract Rogerthorpe Manor Hotel, BW Signature Collection e 28
Rotherham Hellaby Hall Hotel, BW Signature Collection e 87
Sheffield BW Plus Sheffield Mosborough Hall Hotel AA 46
Sheffield BW Sheffield City Centre Cutlers Hotel e 45
Sheffield BW Plus Aston Hall Hotel e 52
Sheffield BW Plus The Quays Hotel Sheffield 128
Wakefield BW Wakefield Hotel St Pierre AA 54
York Dean Court Hotel, BW Premier Collection AA 40
York York Pavillion Hotel, Sure Hotel Collection by BW AA/TB 62
York Burn Hall Hotel, Sure Hotel Collection by BW e 94 Scotland
1. Raise the flags at Dundee’s Discovery Point and step aboard the first ship to brave an Antarctic expedition. 2. From armoury to natural history, Kelvingrove Art Gallery and Museum is a must-stop when passing through Glasgow. 3. Off the west coast of Scotland, discover the natural beauty of the Isle of Skye and let the scenery take your breath away.
Carlton Hill, Edinburgh rooms Number of available rooms Ground available rooms Family Lift parking on site Coach Indoor pool Meal stops friendly charter Coach
Aberdeen Sure Hotel by BW Aberdeen TB 45
Aberdeen Carmelite Hotel, BW Signature Collection 52
Dumfries BW Station Hotel TB 32
Dundee BW Dundee Invercarse Hotel TB 68
Dundee BW Queens Hotel, Dundee e 53
Dundee BW Dundee Woodlands Hotel TB 65
Dunfermline BW Plus Dunfermline Crossford Keavil House TB 69
Edinburgh BW Plus Bruntsfield Hotel TB 70
Edinburgh BW Kings Manor Hotel AA/TB 100
Edinburgh BW Edinburgh South Braid Hills Hotel AA/TB 71
Edinburgh Ten Hill Place AA/TB 129
Glasgow BW Garfield House Hotel TB 47
Glasgow BW Eglinton Arms Hotel TB 34
Glenrothes BW Balgeddie House Hotel TB 33
Langbank Gleddoch Hotel Spa & Golf, BW Premier Collection 70
Livingston BW Glasgow Livingston Hilcroft Hotel TB 32
Loch Lomond The Winnock Hotel, Sure Hotel Collection by BW AA 73
Lockerbie Sure Hotel by BW Lockerbie e 21
Motherwell BW Moorings Hotel TB 43
Selkirk Philipburn Hotel, BW Signature Collection AA/TB 20 WALES Cardiff Bay
1. Venture underground and explore the unique passageways of the Dan- yr-Ogof Caves, ending up at a spectacular 40ft waterfall. 2. Step inside a horticultural paradise at The National Botanic Garden of Wales, enjoying 568 acres of stunning Carmarthenshire countryside. 3. Place your bets at Bangor-on-Dee Racecourse and enjoy a day spent cheering on your chosen thoroughbred in the fresh country air.
Pontcysyllte Aqueduct, Llangollen Number of rooms Number of available rooms Ground available rooms Family Lift parking on site Coach Indoor pool Meal stops friendly charter Coach
Bridgend BW Heronston Hotel & Spa AA/TB 75
Llanelli Diplomat Hotel & Spa, Sure Hotel Collection by BW AA 50
Llangollen The Wild Pheasant Hotel & Spa, BW Signature Collection e 51
Pembroke BW Lamphey Court Hotel TB 39
Pontypool BW Pontypool Metro Hotel TB 53
Swansea Bay BW Aberavon Beach Hotel AA 68
Wrexham Rossett Hall Hotel, BW Signature Collection e 51 CHANNEL ISLES
1. Spoil your senses at Jersey Lavender Farm as you wander through the peaceful beauty of its purple fields. 2. Ready for a drive? Head to Jersey Classic Car Hire and get ready to tour the island in the sleekest of style. 3. Take a guided tour of the Rocquette Cider Farm in Guernsey, finishing off with a tasting of their home produced cheese, chutneys and of course, cider.
Guernsey, Channel Islands Number of rooms Number of available rooms Ground available rooms Family Lift parking on site Coach Indoor pool Meal stops friendly charter Coach
Guernsey BW Hotel De Havelet AA 34
St. Peter Port BW Moores Central Hotel AA/TB 49 Herm Ness SHETLAND Haroldswick ISLANDS Unst
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B E A1 Amble Mull of Sanda Girvan Kieder B M Kintyre Ails SOUTH DUMFRIES Crig AYRSHIRE Wter M U N A ND GALLOWAY Langholm U H Ashinton H T O LOCKERBIE T R Blyth R Morpeth R O DUMFRIES O NORTH Newton N T Annan N Stewart Gretna South Shields H Castle NEWCASTLE Stranraer Doulas H GATESHEAD SEA RT Carlisle UPON TYNE Larne C I SUNDERLAND Kirkcudbriht F Y ALLENSFORD NORTHERN H A M6 LW C UMBRIA Durham Peterlee IRELAND A SO N KESWICK Cockermouth PENRITH COUNTY DURHAM BELFAST N Mull of Workinton Stockton- Gllowy Keswick A1(M) on-Tees E Whitehaven LAKE A66 Middlesbrouh L St Bees Scafell DARLINGTON 3 Hed Pike DISTRICT STOCKTON-ON-TEES ISLE OF Scotch MAN Windermere NORTH YORK Ramsey KENDAL Corner A19 MOORS Snaefell 2 YORKSHIRE Scarborouh ( ) Peel M6 DALES A1 M Thirsk Filey ISLE OF MAN Barrow- Kirkby NORTH YORKSHIRE Castletown in-Furness Carnforth Lonsdale Ripon Malton Flmborough Hed MORECAMBE Lancaster BOROUGHBRIDGE HUBY Bridlinton Heysham KNARESBOROUGH YORK DRIFFIELD Skipton 2 EAST RIDING Hornsea GARSTANG LANCASHIRE ILKLEY Wetherby OF YORKSHIRE BLACKPOOL PRESTON BURNLEY LEEDS BEVERLEY IRISH SEA 2 2 LEEDS KINGSTON ST. ANNES Preston Blackburn BRADFORD M62 UPON HULL HUDDERSFIELD SOUTHPORT 2 CHORLEY PONTEFRACT Spurn Hed CHARNOCK RICHARD M61 BURY WAKEFIELD Scunthorpe Grimsby ANGLESEY/ WIGAN OLDHAM Doncaster Cleethorpes SALFORD GRIMSBY YNYS MÔN ST HELENS 2 MANCHESTER DUBLIN ISLE OF LIVERPOOL ALTRINCHAM ROTHERHAM Dun Laoghaire Holyhead ANGLESEY Llandudno WIDNES SHEFFIELD 2 ASTON Mablethorpe Conwy RETFORD REPUBLIC OF Holy Islnd Menai A55 FRODSHAM MERE DERBYSHIRE MOSBOROUGH LINCOLN Bride Banor Queensferry BUXTON PEAK 2 L CHESTER IRELAND Caernarfon Betws- Mold DISTRICT Mansfield Skegness E LINCOLNSHIRE Cernrfon Snowdon y-Coed CREWE Conleton M1 N By CONWY WREXHAM STOKE-ON-TRENT Nantwich M6 MARSTON Boston THE N LLANGOLLEN Cromer Porthmado Whitchurch NOTTINGHAM 4 A46 WASH HUNSTANTON A Bala S Stone A50 DERBY Grantham North SNOWDONIA N Oswestry LONG EATON Walsham H I STAFFORDSHIRE KING’S GWYNEDD A A1 Spaldin C Burton KEGWORTH LYNN NORFOLK THE Brdsey Dolellau T SHROPSHIRE A42 upon Trent MELTON MOWBRAY Dereham BROADS s nd Cadair Idris N Shrewsbury Telford LEICESTERSHIRE Oakham Wisbech S U LICHFIELD Stamford Great ’ TAMWORTH Downham Market 4 Machynlleth OWelshpool IRONBRIDGE Walsall OAKHAM Yarmouth E Leicester NORWICH M Wolverhampton SUTTON CARDIGAN BAY/ 2 The A11 G PETERBOROUGH LOWESTOFT Bridnorth COLDFIELD CORBY Brecks Beccles BAE CEREDIGION R WALES Newtown 3 CAMBRIDGESHIRE BIRMINGHAM M6 ULLESTHORPE Diss A12 O Aberystwyth N Llanuri BIRMINGHAM NEC 2 COVENTRY A14 Ketterin Ely Thetford EYE N A BURY Southwold E I O Bromsrove A11 I G R Rhayader E NGLAND ST EDMUNDS Aberaeron G Saxmundham I REDDITCH LEAMINGTON SPA NEWMARKET New Quay B POWYS Leominster SUFFOLK . D WORCESTERSHIRE Cambridge E M Northampton STOWMARKET T R Builth Worcester CHIPPING E A Bedford A14 S Cardian C Wells HEREFORDSHIRE CAMPDEN A43 M1 Royston Saron IPSWICH C M5 MILTON 2 Fishuard Llandovery Hereford WROXTON BANBURY Walden Sudbury PEMBROKESHIRE Brecon M50 KEYNES CARMARTHENSHIRE Ross-on-Wye Tewkesbury BUCKINGHAM Stevenae M11 A12 Harwich St Davids COAST Llandeilo BRECON Cheltenham BUCKING-Luton Braintree 2 Pen y Fan M40 HAMSHIRE COLCHESTER PEMBROKESHIRE Carmarthen BEACONS Gloucester WELWYN ESSEX Haverfordwest Pembroke A48 GLOUCESTERSHIRE AYLESBURY Clacton-on-Sea Merthyr Tydfil Monmouth Hemel GARDEN CITY CHELMSFORD Milford Haven Dock Stroud OXFORD Hempstead LLANELLI PONTYPOOL OXFORDSHIRE St Albans Pembroke PEMBROKE Cirencester Amersham M25 Swansea Neath A470 Cwmbran SWINDON Hih Wycombe FALFIELD WEMBLEY 2 ILFORD Worms SWANSEA Newport Swindon A34 CHISWICK Southend-on-Sea Hed M4 8 LONDON M4 READING Slough THURROCK BRIDGEND Cardi CLEVEDON BRISTOL CHIPPENHAM PECKHAM Marate B CROYDON Chatham Whitstable Broadstairs RIS Bath CRYSTAL TOL BRADFORD-ON-AVON WEYBRIDGE Ramsate CHANN LIMPLEY STOKE EPSOM PALACE FAVERSHAM Canterbury EL TROWBRIDGE Basinstoke M3 AXBRIDGE RADSTOCK Farnborouh M25 Maidstone A2 Deal Ilfracombe Minehead WELLS ANDOVER Guildford TONBRIDGE Lundy Shepton Farnham Ashford DOVER CELTIC EXMOOR Glastonbury A3 SURREY KENT R Mallet WILTSHIRE HAMPSHIRE Crawley Royal M20 2 E Barnstaple Bridwater Horsham V SOMERSET SALISBURY Winchester Tunbride Wells FOLKESTONE O Hrtlnd Bideford Taunton D SEA Point SHAFTESBURY Petersfield WEST SUSSEX F EAST SUSSEX Dungeness O Calais Great ILMINSTER Yeovil SOUTHAMPTON SOUTH DOWNS A23 T Torrinton TIVERTON Southampton Lewes Hastings AI Chard Crewkerne NEW BOGNOR TR Bude DEVON M5 Chichester REGIS Bexhill S Honiton DORSET FOREST Brighton Okehampton Exeter A30 Bridport Poole EASTBOURNE Dorchester 2 COWES Portsmouth Bechy Launceston A30 EXETER Sidmouth Selsey BOURNEMOUTH ISLE OF Bill Hed DARTMOOR WEYMOUTH WIGHT Padstow Tavistock Exmouth Swanae Wadebride Newton Abbot Fortuneswell Bodmin A38 Portlnd TORQUAY Newquay CORNWALL Painton Plymouth DARTMOUTH A30 St Austell Redruth Truro Dartmouth E L St Ives N N Penzance Helston Falmouth H A ISLES OF SCILLY Lnd’s H C Tresco St Mrtin’s End L I S Bryher E N G St Mry’s Lizrd St Agnes Point FRANCE
Alderney Cherbourg ST PETER 0255075100 kilometres PORT Herm 2 02550 miles GUERNSEY Srk Cartography by Merritt Cartographic Chnnel JERSEY https://www.merrittcartographic.co.uk/ Islnds Contains OS data © Crown copyright and database right 2021. Terms & Conditions
GROUP BOOKING CONDITIONS 8.3 When a suitable alternative is offered, no compensation of the Hotel has been obtained, for which a charge will be Best Western Groups acts as an agent for bookings made or other claim will be paid in addition. made. on clients’ behalf. 9. Clients responsibility 18. Complaints: Best Western Groups accepts no liability for bookings 9.1 Reference to any Best Western hotel in any published 18.1 If in the unlikely event of any complaint, group members entered into directly with hotels. material must always be preceded by the Best Western must inform the hotel, whilst at the hotel. Any verbal A working day is any day which is not a Saturday, Sunday or legend. notification must be put in writing and given to the hotel as public holiday in England, Scotland or Wales. 9.2 If any group member has any medical condition or soon as possible. 1. Group Contract: disability, which may impact the stay, client must inform Best 18.2 If complaints are not resolved during the stay, issues Western Groups in writing at the time of booking or when should be sent in writing to the hotel or Best Western within 1.1 A group contract will be issued by Best Western which known, to ensure suitability of the arrangements. 28 days of check out, giving booking reference and full must be signed and returned to the Best Western groups details of any complaint, illness or injury. office within 7 days to confirm acceptance of the terms and 9.3 If the hotel is unable to safely accommodate the needs of conditions reflected in the group contract. the person concerned, the hotel reserves the right to decline 18.3 No liability can be accepted due to failure to notify the or cancel the reservation. complaint or claim entirely in accordance with this clause 1.2 Once the signed contract has been received by Best (this provision does not apply to any personal injury claim Western, the booking is confirmed. 9.4 Hotels that show the Disabled Facilities symbol in their entry have had their facilities inspected by an approved arising from the hotel’s negligence). 1.3 Non-credit clients are required to pay a deposit of 50% independent inspector e.g. Tourism for All, or regional tourist 18.4 If you have any complaint concerning the service Best to the hotel no later than 30 days prior to arrival. This will be boards. Western provides, you must inform us in writing within based on the full allocation of rooms held at that stage and in 7 days of the complaint arising. If you fail to do so, Best receipt of the hotel’s pro-forma invoice. 9.5 Hotels that do not have this accreditation may still have facilities for disabled guests. Western will have no liability. 1.4 During special events different contract terms, including 19. Behaviour: payment terms, may be applied, which will be reflected in 9.6 Clients are strongly recommended to check with either the group contract. Best Western Groups or the hotel directly before booking to 19.1 Clients accept responsibility for any damage or loss ensure the chosen hotel can meet all requirements. caused by any member of your group. Full payment for any 2. Group Cancellation: 10. Free place policy: such damage or loss must be paid direct at the time to the 2.1 To avoid incurring charges, written notification of hotel. 10.1 One free place per every 20 full paying passengers cancellation of the entire booking must be received by Best 19.2 The hotel is entitled to exclude or remove any guest who Western Groups no later than 30 days prior to arrival. (based on final operated numbers) on same meal basis as group, based on single occupancy for driver and/or tour causes damage, danger or distress or otherwise behaves in 2.2 For any cancellations made within 30 days prior to arrival, leader use only. an inappropriate manner. the following charges will be made: 10.2 Limited to a maximum of 2 free places per group. 20. Meal Stops: • 14–30 days prior to arrival, 75% of contracted revenue 11. Rates: 20.1 Meal Stops are defined as: non-accommodation • 0–14 days prior to arrival, 100% of contracted revenue bookings. Services supplied relate exclusively to dining only. 11.1 Group rates apply to a minimum of 9 rooms. 2.3 Cancellation of the entire booking will lead to loss of any 20.2 Update on numbers will be required 10 days prior to deposit paid. 11.2 If numbers fall below 9 rooms, unless previously agreed, arrival. Final numbers must be advised 2 clear working days hotel has right to amend prices accordingly. 2.4 The hotel has the right to cancel any booking without prior to arrival. liability in event of clients’ failure to make payment by the 11.3 Rates are net and are inclusive of service and VAT at the 20.3 Cancellation deadline, for the whole booking without due date or the hotel or Best Western Groups becoming current rate. incurring charges is set at 10 days prior to arrival. A maximum aware of a deterioration in the clients’ financial situation or 11.3 Breakfast, when included, consists of buffet style of 3 places can be cancelled without incurring charges up to of any matter connected with the booking which may cause 11.4 Dinner, when included, consists of a three course, three 2 clear working days prior to arrival. prejudice to the reputation of the hotel or Best Western. choice table d’hote menu, (to include 1 vegetarian option) 20.4 Free place policy for Meal Stops is 1 free place per 12 full 3. Final numbers: with tea or coffee. paying passengers, limited to a maximum of 2 free places 3.1 To be received 30 days prior to arrival. 12. Porterage: per group 3.2 Special agreement can be made with the hotel to hold an 12.1 Based on 1 bag per person on arrival and departure, 21. Coach Friendly Charter at participating hotels: agreed number of additional rooms after this. included in the price of the arrangement. 21.1 No supplement will be charged for single bedded rooms. 3.3 Cancellation terms for additional rooms will be agreed 13. Children: 21.2 The driver and or tour guide will be upgraded on arrival by the hotel. 13.1 Up to 2 children under 12 years stay free of charge when if available. 4. Final named rooming list sharing existing room. 21.3 On Arrival: 4.1 To be received no later than 14 days prior to arrival. 13.2 All meals to be paid for as taken directly with the hotel. • Your coach will receive a personal welcome from the hotel 4.2 Any special requirements, such as dietary requirements 14. Force Majeure: on arrival which will include an introduction to the hotel to include items such as dining times and guidance on whom or rooming requests must be notified as soon as possible 14.1 Except where otherwise expressly stated in these and included in the final rooming list. to contact should your guests require assistance during their conditions, neither Best Western nor the hotel will have any stay. 4.3 Special requests are not guaranteed unless specifically liability where the performance or prompt performance confirmed in writing by the hotel. of our respective contractual obligations is prevented or • Rooms and keys will be ready and made available for collection on arrival. Complimentary tea & coffee station will 5. Credit: affected by or you otherwise suffer any damage or loss of any description as a result of “force majeure”. be provided on arrival or during the hotel’s welcome. 5.1 It is at the discretion of the hotel if credit facilities are to 21.4 Meals: be offered. 14.2 In these conditions, “force majeure” means any event which Best Western or the hotel could not, even with all • Standard hotel breakfast. 5.2 Credit payment terms will be decided by the hotel. due care, foresee or avoid. Such events may include war or • Dinner menu and vegetable choice will change daily and 6. Non-credit cleared clients: threat of war, riot, civil strife, actual or threatened terrorist will not be named group/tour menu or similar. activity, industrial dispute, natural or nuclear disaster, adverse 6.1 Balance of payment is due to the hotel based on final • Dinner will be taken in the main restaurant, unless room size invoice no later than 14 days prior to arrival. weather conditions, fire and all similar events outside Best Western or the hotel’s control. dictates this is not possible or requested differently at the 6.2 The hotel and/ or Best Western Groups reserve the right time of booking. 15. Hotel’s Liability: to cancel a reservation if payment is not received by the due • The menu will consist of a choice of a minimum 3 starters, date, in which case cancellation charges as set out above 15.1 The hotel does not accept responsibility for loss of or 3 main courses (to include 1 vegetarian option) and three will apply. damage to any items of value (including but not limited to desserts using locally sourced produce if possible. 7. Substantial changes and cancellation by client: cash, jewellery and electronic items such as laptops, cameras and phones) unless deposited with the reception desk for • Tables will be no larger than 8 and will include tables for 2 7.1 A “substantial change” means a change of date, a change safe keeping. and 4 people where possible. to duration of stay or a reduction in the number of rooms by • Table service will be available for drinks throughout the 25% or more of the rooms originally booked. 15.2 The hotel is entitled to rely on the limitations of liability for lost or damaged property contained in the Hotel meal. 7.2 Any substantial change to, or cancellation of a booking Proprietors’ act 1956, a copy of which will be displayed in • Jugs of iced tap water, bread roll and butter and tea & must be notified to Best Western Groups verbally and then reception. Where applicable, the hotel’s maximum liability coffee will be provided with dinner free of charge. in writing. for lost or damaged property is limited to £50 per item and • Your driver and or tour guide will receive a free drink 7.3 Notice of cancellation or substantial change will only be £100 per guest. with their evening meal and will be given the option to eat effective on the working day that it is received in writing by 15.3 Unless otherwise advised, the hotel has no plans for separately to the group if preferred. Best Western Groups. refurbishment, but this situation may change. 21.5 On Departure: 7.4 For all cancellations and substantial changes notified 15.4 Any refurbishments or removal of facilities will be within 30 days of arrival, the hotel is entitled to charge the • Your passengers will receive a personal farewell from the notified by the hotel to Best Western Groups and clients hotel. cancellation charges as above. directly prior to arrival 21.6 All bookings will be subject to the standard Best Western 7.5 The hotel will recalculate the cost of the any changes or 16. Check In/Out: cancellations and re-invoice accordingly. terms and conditions for group bookings. 16.1 Check in to the hotel must be after 2pm on the day of 7.6 Substantial changes and cancellations by the client will arrival unless otherwise agreed with the hotel. lead to loss of any deposit paid. 16.2 Check out before 11am on the day of departure unless 8. Substantial changes & cancellation by hotel: otherwise agreed with the hotel. 8.1 Will be notified in writing via Best Western Groups. 17. Corkage: 8.2 The hotel will offer the client alternative accommodation 17.1 No wines, spirits, food or beverage may be brought of equivalent or superior standard within reasonable into the Hotel or grounds by you or on your behalf for proximity of the original hotel. consumption on the Hotel premises unless the prior consent VISIT: bestwestern.co.uk/groups
EMAIL: [email protected]
CALL: 0844 387 6680
Images on front cover: Best Western Plus Dover Marina Hotel & Spa, Dover | Gleddoch Hotel Spa & Golf, BW Premier Collection, Langbank | Castle Green Hotel in Kendal, BW Premier Collection
All information is correct at the time of going to print and is subject to change.