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Annual Report 2007–08 Annual Report 2007–08 © Commonwealth of Australia 2008 This work is copyright. Apart from any use as permitted under the Copyright Act 1968, all other rights are reserved. Requests and enquiries concerning reproduction and rights should be addressed to the Commonwealth Copyright Administration, Attorney-General’s Department, Robert Garran Offices, National Circuit, Canberra ACT 2600 or posted at www.ag.gov.au/cca. Contact: National Communications Branch Department of Immigration and Citizenship PO Box 25 Belconnen ACT 2616 Email: [email protected] Website: www.immi.gov.au Annual report: www.immi.gov.au/about/reports/annual/2007-08 ISSN: 1835-1700 ISBN: 978-1-921446-83-2 How to use this report The Annual Report 2007–08 sets out to not only meet the parliamentary reporting requirements but also to meet the information needs of the community as a whole. Overview The first section of the report, the overview, introduces the department and the year’s activities. It comprises a review by the secretary; a description of the portfolio, department and its responsibilities; and a summary of statistical information. Report on performance The sections focusing on Outcome 1, Outcome 2 and their administered items provide a detailed report on the department’s core business and its performance in relation to targets set by the 2007–08 Portfolio Budget Statements and Portfolio Additional Estimates Statements. Management and accountability The management and accountability section provides information about the department’s corporate governance, the management of staff and the department’s performance against its client service charter. This section also includes the department’s audited financial statements and appendices containing additional information. At the end of the report, there is a comprehensive alphabetical index, glossary of acronyms and a compliance index, which lists the reporting requirements and associated sections. For more information, visit the department’s website at www.immi.gov.au. iv Annual Report 2007–08 Contents Overview 1 The year at a glance 2 The secretary’s review 4 Portfolio and departmental overview 16 Executive 18 Organisational structure 20 Outcome and output structure 22 Summary of financial performance 24 Outcome 1 27 Overview 28 Output 1.1 Migration and temporary entry 34 1.1.1 Economic migration 37 1.1.2 Family migration 42 1.1.3 Special eligibility 46 1.1.4 Visitors and working holiday makers 47 1.1.5 Students 57 1.1.6 Temporary residents (economic) 63 1.1.7 Temporary residents (non-economic) 70 1.1.8 Resident Return visas, Australian Declaratory visas and Certificates of Evidence of Resident Status 71 Output 1.2 Refugee and humanitarian entry and stay 74 1.2.1 Offshore Humanitarian Program 78 1.2.2 Protection visas (onshore) 88 Output 1.3 Border security 91 1.3.1 Borders 97 1.3.2 Identity 102 Output 1.4 Compliance 109 1.4.1 Detection onshore 115 1.4.2 Status resolution 119 1.4.3 Removals 122 Output 1.5 Immigration detention 124 Output 1.6 Offshore asylum seeker management 132 Output 1.7 Safe Haven 134 Output 1.8 Systems for People 135 v Administered items—Outcome 1 139 Allowances for persons on temporary visas in the Humanitarian Program 140 Secretariat for Inter-Governmental Consultations on asylum, refugee and migration policies—membership contribution 141 Initiatives to address the situation of displaced persons and promote sustainable returns 143 International Organization for Migration—contribution 145 Joint Commonwealth–state research program for the payment to the Australian Population, Immigration and Multicultural Research Program 147 Offshore management of asylum seekers 148 Payments to the Australian Red Cross Society for the Asylum Seeker Assistance Scheme 150 Payments under section 33 of the Financial Management and Accountability Act 1997 151 Refugee, humanitarian and assisted movements—passage and associated costs 152 Reintegration allowances 153 Management and care of irregular immigrants project in Indonesia 154 Safe Haven allowances 156 Special appropriation—statutory self-regulation of migration agents 157 Outcome 2 159 Overview 160 Output 2.1 Settlement services 165 2.1.1 Settlement planning and information delivery 166 2.1.2 Humanitarian settlement services 168 2.1.3 Support for community services 170 2.1.4 Adult Migrant English Program administration 171 2.1.5 Free translating and interpreting services 172 Output 2.2 Translating and interpreting services 173 2.2.1 Document translating 174 2.2.2 Telephone interpreting 175 2.2.3 On-site interpreting 178 Output 2.3 Australian citizenship 179 2.3.1 Decisions on citizenship status 181 2.3.2 Promotion of the value of Australian citizenship 183 Output 2.4 Promoting the benefits of a united and diverse society 186 Output 2.5 Systems for People 190 vi Annual Report 2007–08 Administered items—Outcome 2 193 Adult Migrant English Program 194 Assistance for former child migrants 198 Grants for Living in Harmony 199 Grants for migrant community services 200 Multicultural affairs (grant to the Federation of Ethnic Communities’ Councils of Australia) 201 National Action Plan to Build on Social Cohesion, Harmony and Security—community engagement 202 National Action Plan to Build on Social Cohesion, Harmony and Security—state/territory government partnerships 203 National Accreditation Authority for Translators and Interpreters—contribution 205 Parliament of the World’s Religions 2009—contribution 206 Welfare of humanitarian minors without parents in Australia 207 Management and accountability 209 Governance 210 Reports by the Auditor-General 215 Client service excellence 217 External scrutiny 222 Managing people 227 Asset management 245 Purchasing 246 Consultants and consultancy services 247 Financial statements 253 Appendices 319 Appendix 1: Classifications and salary rates 320 Appendix 2: Freedom of Information 325 Appendix 3: Advertising and market research 327 Appendix 4: Ecologically sustainable development and environmental performance 329 Appendix 5: Discretionary grants 331 Appendix 6: Membership of non-statutory bodies 332 Appendix 7: Citizenship statistics 333 Appendix 8: Compliance with legal services directions 341 Appendix 9: Correction of material errors 342 Glossary 344 Compliance index 348 Index 352 vii Tables Table 1: Snapshot of activity in 2007–08 2 Table 2: Summary of financial performance 2007–08 25 Table 3: Outcome 1—performance information 29 Table 4: Economic migration program outcome—Skill Stream 39 Table 5: Distribution of state-specific and regional migration 40 Table 6: Economic migration—performance information 41 Table 7: Economic migration—performance against the service standards 41 Table 8: Numbers admitted under the Family Stream by category 42 Table 9: Family migration—performance information 43 Table 10: Family migration—performance against service standards 45 Table 11: Numbers admitted through the Special Eligibility Stream by category 46 Table 12: Special eligibility—performance information 46 Table 13: Special eligibility—performance against service standards 46 Table 14: Visitors and working holiday visas—performance information 47 Table 15: Visitors and working holiday visas— performance against the service standards 48 Table 16: Visas granted to offshore applicants by categories 49 Table 17: Countries where highest number of offshore visitor visas granted 51 Table 18: Trends in visitor visa approval rates 51 Table 19: Countries with high eVisa take up rates 52 Table 20: Types of short stay business visitor visas granted in 2007–08 54 Table 21: Main source countries for short stay business visitor visa grants 54 Table 22: Working Holiday (subclass 417) visas granted to applicants by top countries 56 Table 23: Total student visa grants (onshore and offshore) 57 Table 24: Total student visas granted by citizenship for the top ten countries 2006–07 58 Table 25: Total student visas granted by citizenship for the top ten countries 2007–08 58 Table 26: Total student visas granted by subclass 59 Table 27: Student visas—performance information 59 Table 28: Number of people on student visas in Australia 60 Table 29: Number of students in Australia as at 30 June each year, 2006–08, by citizenship 61 Table 30: Offshore eVisa grants in Assessment Levels 2–4 trial countries 62 Table 31: Offshore eVisa percentage take-up rates for Assessment Levels 2–4 trial countries from 2005–06 to 2007–08 62 viii Annual Report 2007–08 Tables continued Table 32: Temporary residents (economic)—performance information 63 Table 33: Temporary residents (economic)— performance against the service standards 64 Table 34: Temporary skilled migration (subclass 457)—performance information 66 Table 35: Subclass 457 monitoring performance 67 Table 36: Subclass 457 visa grants endorsed by regional certifying bodies 67 Table 37: Permanent and provisional visa grants where the person last held a subclass 457 visa 68 Table 38: Temporary residents (non-economic)—performance information 70 Table 39: Temporary residents (non-economic)— performance against the service standards 70 Table 40: Number of Resident Return visas, Australian Declaratory visas and Certificates of Evidence of Resident Status 72 Table 41: Resident Return visas, Australian Declaratory visas and Certificates of Evidence of Resident Status—performance information 72 Table 42: Resident Return visas, Australian Declaratory visas and Certificates of Evidence of Resident Status—performance against service standards 72 Table 43: Offshore Humanitarian
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