Ciklum Reference List January 2010
Ciklum is very pleased that a number of our clients have agreed to let new potential clients contact them for feedback on Ciklum and the services we provide.
Please note that the list below is just a sample from our current 100+ clients‟ portfolio. Please contact us directly for assistance if you feel that you need additional or specific industry/company references. Several other clients of Ciklum are happy to give the one-on-one references, but for various reasons they prefer not to be listed in this “public” document.
Best Regards,
Torben Majgaard Founder and CEO of Ciklum E: [email protected]
Customers‟ References
Lasse Meilsoe, Administrative Director
Country: Denmark Phone: +45 39 56 39 55 E-mail: [email protected] Team size: 33 specialists Technologies: Java, J2EE, Web Development
www.2mba.dk 2MBA works with Ciklum as of February 2005 and during the peak workload times it had 60 people on the nearshore team. Professional Software Development for Business 2MBA is a digital consulting company that works with strategic communication Applications and branding. Furthermore it offers development of professional software solutions like online booking and portal systems and digitalization of processes.
Read 2MBA case story
Bent C. Kjeldsen, Development Manager
Country: Denmark Phone: +45 2010 44 88 E-mail: [email protected] Team size: 16 specialists Technologies: VB.Net (2.0), SQL Server 2005, Asp.Net. WebServices, XML
www.intranote.dk “When Intranote established an outsourcing team in Kiev in 2005 it was done without visiting Ukraine. Thanks to thorough preparations and firm cooperation Software Development for with Ciklum‟s professional Human Resources department, Intranote was able to Knowledge Sharing deal with the challenges of setting up an entire development team in Ukraine remotely…”
Read Intranote case story
- 1 - www.ciklum.net
Harald Riis Thomsen, Owner & Founder
Country: Denmark Phone: +45 2425 25 25 E-mail: [email protected] Team Size: 3 specialists Technologies: J2EE, IBM WebSphere, IBM DB2
www.cc-interactive.com When the company was founded in 2006 its entire research and development department started right away at Ciklum. Sales Support Systems Development for Call Centres "What I like about Ciklum's model is that it's transparent. You see, what you get. And what you get is an employee for a certain price with administration, office facilities and everything included. And most importantly – it works," says Harald Riis Thomsen, the Owner and Founder of CC-Interactive.
Read CC-Interactive case story
Jorgen Franck, SW Manager
Country: Denmark Team size: 5 specialists Platform: .NET Framework 2.0, Microchip PIC, ATMEL AVR Technologies: Windows Forms, GDI+, ADO.NET
www.zen-sys.com “Following the recommended best practices from Ciklum has resulted in Wireless Mesh nearshore operations reaching the productivity level comparable to an onshore Networking Technology team in less than two years and making the Ukrainian team an invaluable and integral part of Zensys‟ development department.
The productivity of my team in Ukraine is as what I would expect from a Danish team but the total cost of ownership is only about 50% of what I would have to pay in Denmark! I can't imagine not having my nearshore team aboard.”
Read Zensys case story
Thor Angelo, Managing Director
Country: Denmark Phone: +45 70 23 00 44 E-mail: [email protected] Team size: 13 specialists Technologies: ASP, ASP.NET, MS SQL, Trados
www.languagewire.com LanguageWire has cooperated with Ciklum since May 2005. The team in Kiev has helped LanguageWire to stay in front of the technology development in the Leading Provider of Translation translation industry. Special credit is given to the team‟s work on LanguageWire & Other Language Services Globalisation Platform that has made a great impact on the company‟s success today.
LanguageWire is a leading provider of translation and integrated language technology services.
- 2 - www.ciklum.net
Ogi Bataveljic, CTO
Country: United Kingdom Phone: +44 1234 783822 E-mail: [email protected] Team size: 4 specialists Technologies: ASP.NET 3.5, WinForms (.NET 2.0), Java 1.5, SQL Server 2005
MiLife has been building its development team in Ukraine with Ciklum to complement its staff in the UK since March 2008. Towards the end of 2008, looking for ways to improve the quality of their deliverables MiLife came for help www.milife.com to Ciklum Services and Consulting department. Using the best practices Ciklum has generated over years, the solution turned to yield great results: “The bottom Online Coaching System line is that not long after we extended our team with a QA manager we saw two main benefits: the quality of the delivered software went up, as did the productivity (initial assessment suggests an improvement in the region of 20- 30%)..."
Read MiLife case story
Dan Kjaergaard, Consultant
Country: Denmark Phone: +45 33 25 65 55 E-mail: [email protected] Team size: 32 specialists
Technologies: C#, VB, XML www.traen.com
Traen started working with Ciklum in February of 2005. Development and Delivery of During the peak workload times the team in Ukraine was reaching 67 full-time IT Business Critical specialists. Software Solutions
Traen Group develops and delivers business critical software solutions. The main areas are electronic case and document handling (ESDH, EDH), scanning solutions output management, internal intranet and portal solutions.
Jens Peder Persen, Project Manager
Web: Denmark Phone: + 45 72 14 4123 E-mail: [email protected] Team size: 7 specialists
Technologies: Java, ERP & CRM systems development www.exceldata.com Excel Data is a Danish private company established in 1989. Company produces Business Intelligence Area, Business Intelligence, Budgeting and CRM module build systems and sells them in Selling a Module Build System Denmark, Norway, Sweden, Germany and France. It has been working with Ciklum since 2002 and has a good long term experience. Ciklum team participates in development of Java based Business Intelligence and Budgeting Systems.
- 3 - www.ciklum.net
Bo Altofte Hansen, Director
Country: Denmark Phone: + 45 75 53 23 59 E-mail: [email protected] Team size: 1 specialist Technologies: .NET, C#, SQL
Indicom is a web agency specializing in web projects and Search Engine
Optimization (SEO). Indicom was one of the first companies that started using www.indicom.dk Ciklum Team Infrastructure (CTI), an integrated bundle of best practice tools
within software development, introduced at Ciklum in the last quarter of 2008. CMS and Web Agency
“If I should describe the biggest benefit of CTI in a few words it would be transparency and measurability, because the tools gives us a good - and required - overview of procedures, helps us to determine goals and estimate deadlines and thus helps us track each part of the development process…”
Read Indicom case story
Jorgen Ostergaard, CTO & Co-Founder
Country: Switzerland Phone: +45 70 22 83 00 E-mail: [email protected] Team size: 8 specialists Technologies: C#, .NET 2.0, WinFX
"In 2002 we started a software development team with Ciklum and within a year we had a fully operational 6-persons development team. www.wendia.com Our team in Ukraine which is today is up to 8 people is a natural part of our company‟s culture and activities, and is indeed a business equivalent to our in- Software House, Specialized in house employees. The quality and productivity we experience is fully in line with Service Management Solutions what we have back home in Switzerland. With Ciklum we gained the advantage of having our own resources at a lower cost as well as an opportunity to focus on our core activity, avoiding administrative issues that have been taken care of by Ciklum,” says Jørgen Østergaard, the CTO and Co-Founder of Wendia.
Read Wendia case story
Anders Bondorf, CEO
Country: Denmark Phone: + 45 3527 2408 E-mail: [email protected] Team size: 17 specialists www.maconomy.dk Technologies: JDK 1.6, Swing, JIDE, XML
Global Provider of Industry- Maconomy is a global provider of business management solutions for project and Specific Solutions knowledge intensive organizations (Professional Services Organizations). Today more than 100,000 users around the world use Maconomy‟s solutions to power their daily work. Maconomy has been successfully working with Ciklum for more than two years now.
- 4 - www.ciklum.net
Glen Mansberg, Administrative Director
Country: Denmark Phone: +45 3613 2444 E-mail: [email protected] Team Size: 4 specialists Technologies: SQL, VB.Net, C#/ASP.Net, .NET (1.0., 2.0.), MS SQL Server (2000, 2005), MS Exchange Server 2003
Founded in 2000, The Danish IT company, Mutax, began outsourcing with Ciklum www.mutax.com in late 2006 strictly to lower costs. But since then Mutax has found skills in Ukraine which can't even be found in Denmark. The company was one the first Time Management and Project users of „Peak Resources‟, the service introduced at Ciklum at the beginning of Handling Systems Development the 2007. This service allows Ciklums‟ clients to make temporary use of an expert with rare and highly specialized skills when an immediate problem needs to be solved. Mutax has already used Peak Resources several times with great success.
Read Mutax case story
Morten Raaschou-Jensen, CEO
Couontry: Denmark Phone: +45 70 20 67 50 E-mail: [email protected] Team size: 2 specialists Technologies: MSSQL, WinForms, WebServices, WinServices, XML/XSL www.ihmedical.dk Image House supplies a complete line of products for fertility clinics and research Imaging Solutions for Medical in ART for image recording, visual analysis and resulting data analysis that ensure Professionals maximum consistency and objectivity wherever they are used. Image House works with Ciklum since February 2006.
Sten Selin, CEO
Country: Sweden Phone: +46 706 490 601 E-mail: [email protected] Team size: 5 specialists Technologies: Java
www.viskan.se "First contact with Ciklum was in August 2006 and very soon
thereafter the first employee was hired… For a smaller business as Viskan, India Experts in Retail and Mail was not an option when taking travelling and other practical issues in account. Ordering Systems Ciklum understands the needs of Viskan and have always been able to help us out in the best of ways…"
Read Viskan case story
- 5 - www.ciklum.net
Anders Gjetting, Director
Country: Denmark Phone: +45 28 14 16 42 E-mail: [email protected] Team size: 2 specialists www.releaze.dk Technologies: Java
Design, Development and Releaze has cooperated with Ciklum since September 2005. During the peak Service within Digital and workload times it had 19 employees on the team in Urkaine. Releaze is a service Analog Medias bureau working with innovative and well-functioning communication solutions. Its specialty is communication across media. The company works daily with solutions which combine the Internet with mobile phones, PDAs and text-TV.
Richard Kuiper, Head of Development
Country: The Netherlands Phone: +31 010 409 0999 E-mail: [email protected] Team Size: 5 specialists Technologies: VB.NET, ActiveX, ADO, ADO.NET, SQL Server 2005, XML, HTML, JavaScript, CSS, XSL/XSLT, COM+
“So in February 2007 we started with 2 skilled developers in Kharkiv. The timing was perfect because our team in Kharkiv could participate in our newly started www.scense.com project from the beginning, where they soon proved themselves to be valuable professionals… For us the whole concept of nearshore development was new so Software for Dynamic Session we tried to get as much 'real world' information as possible. This, and the help of Control Ciklum's technical consultants, gave us a head start.
Having a team of developers working dedicated on our project is of great value to us, not only because of the great work the team delivers, but also because of the flexibility and cost savings we get from having the team with Ciklum.
Read Scense case story
Morten Lindaa, International Development Director
Country: Denmark Phone: +45 70 23 23 12 E-mail: [email protected] Team size: 5 specialists www.agnitio.com Technologies: Flex, Flash, AIR, ActionScript, PHP, MySQL
Leading Provider of Closed-loop Agnitio started working with Ciklum in January 2007. Marketing Software Agnitio is a leading provider of closed-loop marketing software aimed at supporting the sales and marketing organization.
- 6 - www.ciklum.net
Jacob Lund, R&D Manager
Country: Denmark Phone: +45 45 47 07 00 E-mail: [email protected] Team size: 10 specialists Technologies: C#, .NET Remoting, ASP.NET www.qualiware.dk Qualiware is successfully working with Ciklum since November 2005. QualiWare is Development and Marketing a global company headquartered in Denmark. The company was established in IT-tools 1991 with the purpose of developing and marketing IT-tools for use in process development, quality management, environmental management, and system development.
Read Qualiware case story
Ole Stouby, CEO
Country: Denmark Phone: +45 7572 3232 E-mail: [email protected] Team size: 5 specialists
Technologies: ASP.NET, C#, Java Script, ColdFusion www.travelmarket.com
Travelmarket.com is a travel search engine, searching hundreds of different Internet Solutions for the Travel websites to find the best value air fares. Travelmarket has started with Ciklum Industry over a year ago and is successfully continuing its cooperation with us to date.
Lars Kroyer Kristensen, Director
Country: Denmark Phone: +45 24218841 E-mail: [email protected] www.dentavision.dk Team size: 1 Technologies: .NET, С#, MSDE Administration Tools for Dentist Clinics “Dentavison has worked with Ciklum since 2005. Our team is highly skilled with a very good technical understanding. Besides that the team has a good understanding of our products and can work more or less independent.”
Nils Granath, Investment Officer
Phone: 41 79 370 12 51 E-mail: [email protected]
“When considering whether to invest in a company I in general look more
positively at companies that have Outsourcing as part of their overall R&D www.swisscom.com strategy. The simple reason is that I would like to see Management thinking both cost effectiveness and scalability into their strategy. I have personally used Swisscom Ventures Ciklum for some of our portfolio companies as Ciklum offers the strategic advantage of having an IT Team that belongs exclusively to the customer and thus keeps & builds knowledge internally.”
- 7 - www.ciklum.net
Nick Dendris, Senior SW Development Manager
Country: Greece Phone: + 30 2106 3788 00 #839 E-mail: [email protected] Team size: 11 specialists Technologies: Java 1.5, Spring, Java Servlets, XML/XSL, Javascript, Ajax, Oracle 10g XE; Tomcat www.velti.com Velti has been working with Ciklum since Summer 2007 and at peak times of its Technology Powering Mobile workload the nearshore team in Ukraine was reaching 17 IT specialists. Velti is a Marketing and Advertising leading platforms and services provider enabling mobile marketing, advertising and value-added services for advertising agencies & brands, media groups, mobile operators and large enterprises.
Jakob Pilegaard, Head of Development
Country: Denmark Phone: +45 70 22 55 35 E-mail: [email protected] Team size: 9 specialists Technologies: JSP, JSTL, JSF, Hibernate, Spring
www.encode.dk “In the spring of 2005, Encode used Ciklum's services to create a team in Kiev. The main thing that attracted Encode to Ciklum was it's concept of dedicated The Encode Solution for team. Ciklum provides the necessary infrastructure, and allows us to manage the Marketing Process Optimization team in a way that best fits our organization. Encode decided from the start to move all it's development activities to the team that Ciklum provides…”
Read Encode case story
Jesper Kristensen, VP, Design & Projects
Country: Denmark Phone: +45 7220 2358 E-mail: [email protected] Team size: 2 specialists Technologies: Auto CAD
“Danfysik has been working with Ciklum since 2008. Our team at Ciklum is good www.danfysik.com and has a good knowledge in many of our products. The productivity of the team
is 80-85% (incl. onshore management) compared with a local employee. This is Hight Performance Particle what we see as the highest possible to achieve, thinking of the distance. Accelerators & Related Compared to the total costs of ownership of our team in Ukraine this is a very Equipment good value for our money.”
Danfysik is one of the world‟s leading companies within the development and manufacturing of high quality equipment for particle accelerator laboratories, healthcare and industry.
- 8 - www.ciklum.net
Frank Birk-Jensen, VP, R&D Manager
Country: Denmark Phone: +45 43 48 99 33 E-mail: [email protected] Team size: 4 specialists
Technologies: C#, C++, .NET, Delphi, VB basic www.apipro.com
“API Maintenance System A/S has had its own team at Ciklum since 2005. Our Flexible Maintenance Solutions nearshore developer‟s productivity can be compared equally with many of our
onshore developers. The team has in cooperation with two onshore managers
developed the main part of the latest version of our system.”
API Maintenance Systems develops, markets and supports maintenance management software.
Michael Sloth, Head of Project Management
Country: Denmark Phone: +45 31 21 49 19 E-mail: [email protected] Team size: 1 specialist Technologies: .NET, C#, AJAX, MS SQL
www.comeandstay.com “Come & Stay has recently in August 2009 started a team in Ciklum. Our Global E-mail & Mobile first developer is so good that our Danish developers are noticing it… in a positive Advertising way.”
Come & Stay provides brand owners with permission-based eMarketing services, for both their customer acquisition and customer retention program owing to its state-of-the-art interactive marketing solutions. It has developed unique programs for specific industry sectors, including automotive, real estate and retail.
Carsten Eliot, CTO
Country: Denmark Phone: +45 29 36 94 44 E-mail: [email protected] Team size: 12 specialists Technologies: J2ME, J2EE
“Excitor A/S has been with Ciklum since 2007. Our team in Ukraine is built with www.excitor.com sub teams where they are working closely together with our onshore employees in a scrum based environment. The teams at Ciklum are taking ownership of what Dynamic Mobile Exchange they develop and are coming with good suggestions and/or solutions on how to improve the product."
Excitor is a software company that develops and sells DME (Dynamic Mobile Exchange) to organizations across Europe.
- 9 - www.ciklum.net
Ciklum Project Office
Uwe Holmsgaard, IT Director
Phone: +45 43 71 2772 E-mail: [email protected] www.eurogiro.com Technologies: Web Development, PHP, MySQL
Payment Solutions for retail "It has been a very positive three months experience right from the day we financial services and wholesale presented our requirements till we received the final solution. Initially Ciklum banking made a lot of effort in making sure that our requirements were well understood."
Read Eurogiro case story
Simon Kaastrup-Olsen, eMarketing Manager
E-mail: [email protected] Technologies: Microsoft .NET, MSSQL2005, EpiServer Relate+, Amazon EC2, load-balancing and failover
“Having chosen to engage with Ciklum for our EPiServer portal development it has been a relief to see technically competent, intelligent and pro-active Ciklum employees handle all matters contractual, planning, estimation and development - in a manner most IT-management consultancy houses in Western Europe would be hard pressed to top.
www.worldclimatecommunity.com With the first sprints in place you have truly surprised all of us here in Copenhagen! The site is beautiful, functional, exciting, cool, interesting and exactly what our users and partners are looking for. We are blown away by how fast you have developed all of the new functionality – before we just had a pretty graphical interface – now we have a site which we can be proud of!”
- 10 - www.ciklum.net
Sample of Other Current Customers
www.metastorm.com www.episerver.com www.ebuilders.nl
Business Process Management Web Content Management & Creative Production Studion Software Online Social Community Platforms
www.truelink.dk www.betsson.com www.atea.com
E-Invoice System Online Gaming Portal IT-Infrastructure Products & Services
www.allieddata.com www.code-uk.com www.voltimum.com
Development of Broadband Collaboration/Workflow Solutions First European Portal for Customer Premised Equipment & Business Intelligence Systems the Electrical Industry
www.jppol.dk www.dsg.dk www.backupagent.com
Danish Media Company Denmark’s Largest Retail Group Online Backup Software & Services
www.zipper.se www.zyb.com www.sebpension.dk
PC-Client infrastructure Online Mobile Data Storage Denmark’s Fourth Largest Pension Fund
- 11 - www.ciklum.net
Past Customers*
*The following customers have completed the development of their product and/or service needed to be done nearshore and have thus closed down their corresponding teams at Ciklum.
Thor Kristensen, CTO
Country: Denmark Phone: +45 31 23 32 63 E-mail: [email protected] Team size: 3 specialists Technologies: Web Java
“We knew from the beginning that we wanted the team based model, since we, in this way, would have a full control over the team and its deliveries and they would be integrated into our organization. We believed that this approach would optimize the teams‟ chance of acquiring the most www.northmann.com knowledge about the product we were to develop and through this, a sense of ownership… Control over Brand Key Visuals & Campaign Files World Wide To our experience, the key advantages of working with Ciklum are the full- service offering that Ciklum provides and the fact that the Ciklum organization is there for us; always willing to help and support. These are the main factors that helped us realize that making the investment in starting up with outsourcing was worthwhile…”
Read Northmann case story
Matt Colebourne, CEO
Country: Switzerland Phone: +44 7717 416825 E-mail: [email protected] Team size: 21 specialists Technologies: Java SE, JSP & servlets, Struts, Sprint, Hibernate, JUnit, Adjax, Java Script, COM, Oracle 10.0
www.cocomment.com “Ciklum was a clear winner; in particular since we wanted to have a retained
team that was part of our company as opposed to a team of contract Services for Online programmers and developers for whom coComment was just another project. In Conversations essence, we ended up using Ciklum as the provider of infrastructure, admin, HR and payroll which removed the administrative headache we would have faced in setting up our own entity in Ukraine whilst still allowing us to directly manage and build our own team…”
Read coComment case story
- 12 - www.ciklum.net
Menno Biesiot, VP Marketing & Fouder
Country: The Netherlands Phone: +31 10 2827 061 E-mail: [email protected] Team size: 7 specialists www.adjustables.com Technologies: C++, Java
Revolutionary Online “Adjustables has been working with Ciklum since January 2007. The co-operation Video Advertising is efficient as well as effective. In a short time we were able to attract 7 skilled, capable and motivated employees, exclusively working for Adjustables. We regard the professional attitude of Ciklum as well as the employees as very valuable,” says Menno Biesiot, the Founder and VP of Marketing of Adjustables.
Jan Christensen, Managing Director
Country: Denmark Phone: +45 7020 73 30 E-mail: [email protected] Team size: 1 specialist Technologies: electronic document development
Within just two weeks after presenting the qualifications they were looking for, www.edmware.dk the Danish IT-company Edmware had a highly qualified engineer working full
time at Ciklum in Kiev. "Ciklum made it easy," says managing director of Electronic Document Edmware, Jan Christensen. Management
Edmware was founded in 2002 and specializes in electronic document management, scanning, electronic archiving and work-flow. Edmware started outsourcing with Ciklum in November 2005.
Read EDMware case story
Mattias Nygren, CEO
Country: Sweden Phone: +46 325 669040 E-mail: [email protected] Team size: 6 specialists
Technologies: .NET www.nyce.se
NYCE has been working with Ciklum since Summer 2005 for almost 3 years. Inventory & Logistic System
Development NYCE was developing inventory and logistic systems.
- 13 - www.ciklum.net