My Futures: Insight

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Insight: My Futures: advice and support Supporting the journey for 13 –19 year olds to achievement Insight is a drop-in centre based in Mitcham Merton’s My Futures, Education To Employment that provides information, advice and support for (ETE) team, are based within Merton’s Social young people aged 13–19 years old. Care and Youth Inclusion department, forming The centre is open Monday– Friday, part of the Family and Adolescence service. 1pm – 5.30pm. It is staffed by the Insight The team is divided into two sub teams and run a drop-in coordinator and the My Futures team centre called Insight, which is located in Mitcham town keyworkers. No appointment is necessary. centre. The schools based team support young people in mainstream school, aged 13 –16, who are at risk from The centre has an IT suite which is freely available for young becoming disengaged from education. The post 16 community people to use and various zoned areas that provide information team support young people who are Not in Education, on CV, job and training searches, housing, college and Employment or Training (NEET) aged 16 –19. university applications, as well as those of social interest. The My Futures team work closely with Mitcham The team can support young people with referrals Jobcentre Plus, providing a bridge for young people to to partnership agencies within the borough that are access the service. A counselling service is also offered to appropriate and meet their individual needs. young people who do not meet the thresholds of The centre can be utilised by partnership agencies to hold other services but have identified needs. meetings and workshops with the young people they are The team supports young people to address issues they supporting. This is greatly encouraged as a way of introducing may have by giving them access to specialist services the young person to Insight so that they can be empowered and making appropriate referrals. Key workers support and feel confident to attend of their own accord. young people by attending appointments, meetings and events with them as part of a process that leads to independence. Educational and leisure activities are organised by staff which enable young people to continue to develop their social and interpersonal skills within an informal setting. Insight My Futures Information, advice and support for young people Education To Employment (ETE) Team 39- 41 Monarch Parade Family and Adolescence service London Road London Borough of Merton Mitcham 2nd Floor Annexe CR4 3HA Civic Centre London Road Telephone number: 020 8274 5177 Morden SM4 5DX.

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The London Borough of Merton
Learning made easy The London Borough of Merton The London Borough of Merton purchased its e-learning solution from [email protected] Me Learning, the sole supplier to offer 01273 455 194 e-learning specifically for CareFirst, Merton’s social care case management system. The challenge A major challenge facing Merton was how to overcome poor take-up of training that, although important, was not compulsory. E-learning presented a possible solution, providing the opportunity for busy staff to undertake training at their own convenience and pace, from any location that has an internet connection. Selecting the right training Me Learning has an exclusive partnership deal with OLM (the UK’s largest independent supplier of information solutions for Children’s and Adult Services), to supply online training materials for their products. Merton invested in Me Learning’s Me CareFirst and Me ICS courses which came with an integral learning portal to track the training provided. Me CareFirst, designed for both Adult and Children’s services, is a comprehensive suite of e-learning modules developed in partnership with OLM. The Me CareFirst training takes around eight and a half hours to complete and is the equivalent of five days of classroom training. The modules have been designed to help local authorities roll out CareFirst to its staff and to provide a perpetual support and training platform. Me ICS is a separate suite of online tutorials providing process guidance on the ICS. The Me ICS e-learning suite allows the local Whenever we are thinking authority to incorporate a blended-learning approach to ICS “about adding to our IT suite training and provides a comprehensive online resource which is for Children’s Social Care, up to date with the latest processes and protocols.
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