2016 ANNUAL REPORT

TOGETHER TO TRANSFORM INNOVATION INTO ACHIEVEMENTS ÉCO ENTREPRISES QUÉBEC, FINANCIAL PARTNER AND INNOVATOR TOGETHERIN CURBSIDE RECYCLING Created through an initiative by the companies that place containers, packaging and printed matter on the market in Québec, Éco Entreprises Québec (ÉEQ) is a private non-profit agency accredited by RECYC-QUÉBEC since 2015 to represent these organizations under the Environment Quality Act.

ÉEQ develops the Schedule of Contributions and collects company contributions to finance municipal curbside recycling services across the province. Supporting innovation and the sharing of best practices, ÉEQ collaborates with companies to generate source reductions and foster the use of recyclable materials, as well as with municipalities and a range of stakeholders to increase recycling and optimize the recyclable TOmaterials value chain. TRANSFORM 02 Message from the chairman of the board of directors and the president and chief executive officer 05 Review of ÉEQ’s activities: Curbside recycling, a shining example of the circular economy 06 Companies 11 Government 13 Citizens 16 Municipal organizations 19 Sorting centres 22 Conditioners and recyclers INNOVATION25 Governance model INTO 25 Executive team 26 Board of directors 27 Annual disclosure on governance 28 Work of the board committees 30 Communication with stakeholders 31 Summary financial statements for the period ending on December 31, 2016 ACHIEVEMENTS33 Members COMPANIES

OVER TOGETHER$1 BILLION PROVIDED TO CONDITIONERS MUNICIPALITIES SINCE 2005 GOVERNMENT AND RECYCLERS

$1,2M 2016 IN SUPPORT FOR RENEWAL OF ECOMATERIALS ÉEQ’S ACCREDITATION COMMERCIALIZATION TOGETHER TO TRANSFORMTO TRANSFORM INNOVATION INTO ACHIEVEMENTS

SORTING CENTRES CITIZENS

$5,5M 43,000 FOR LEADING-EDGE VISITORS INNOVATIONGLASS EQUIPMENT INTOTO OUR ECORESPONSIBLE MUNICIPAL PACKAGING MICROSITE ORGANIZATIONS

350 PARTICIPANTS IN THE BEST ACHIEVEMENTSPRACTICES INITIATIVE MESSAGE FROM THE CHAIRMAN OF THE BOARD OF DIRECTORS AND THE PRESIDENT AND CHIEF EXECUTIVE OFFICER TOGETHER TO TRANSFORM INNOVATION INTO ACHIEVEMENTS

OUR COLLECTIVE SUCCESS The constant development of Québec’s curbside ÉEQ is proud to have contributed to these recycling model is a source of pride, as well as advancements and acted as the catalyst for this a source of interest for a growing number of vision, which, for several years, has led to highly stakeholders in Canada and abroad. Of course, there conclusive results. We would like to thank the nearly is room for improvement but the momentum that 3,400 contributing companies that endorsed our plan has been created between industry actors—and their and provided us with the means to implement it. successes—are promising.

Several measures initiated by ÉEQ are still in their A CONSIDERABLE CONTRIBUTION early stages, including the sharing of best practices Québec’s compensation plan is among the most in municipal curbside recycling and the deployment stringent in North America. In 2016 and 2017, in of a new glass processing technology in sorting addition to these contributions are the cumulated centres through the Innovative Glass Works plan. payable contributions. They pose a considerable These initiatives are expected to heighten the challenge since, in just over a year, companies will success of curbside recycling in the coming years have to make contributions under three Schedules as our efforts continue to converge, underpinned of Contributions. by the legal framework.

ÉEQ - 2016 ANNUAL REPORT 02 ÉEQ makes every effort, to the extent of its in notable improvements to the landscape and the responsibilities, to ensure the stability and millions of tonnes of greenhouse gases that have foreseeability of the Schedules of Contributions. been offset. When exceptional circumstances arise, as they have recently, we step up our communication and support Municipal officials have demonstrated a growing initiatives to help contributing companies fulfill their interest in collaborating with us. Municipal curbside obligations. recycling services benefit from the sharing of the best practices that we worked together to define as INCREASINGLY part of the Best Practices initiative, which was in its EAGER PARTNERS third year in 2016. Cut from entrepreneurial cloth, ÉEQ is among the first entities to have considered curbside recycling from the systemic perspective, as a value chain. At first, those who have since become our partners must have wondered why ÉEQ had invested such effort and perhaps even why companies did not simply sign the cheques!

Nearly 80% of sorting centres in Québec sought to take part in the experimental glass processing technology projects that we are leading under the Innovative Glass Works plan, in which ÉEQ’s contributing companies have invested over $6.7 million, in addition to their legal obligations. The project also sparked interest among Here and around the world, recyclable materials conditioners and recyclers here and abroad. evolved from waste to resource. Today, their value drives a billion-dollar industry that provides thousands of direct jobs in Québec alone—an industry that is coming into its own and in which stronger connections are created every day to contribute to the success of all stakeholders and generate wealth that benefits all Québecers. Of course, the industry also has an environmental value that is measured

ÉEQ - 2016 ANNUAL REPORT 03 MESSAGE FROM THE CHAIRMAN OF THE BOARD OF DIRECTORS AND THE PRESIDENT AND CHIEF EXECUTIVE OFFICER

Québec has a remarkable coverage rate of 99%—the We would first like to thank the contributing highest of all provincial curbside recycling systems in companies. They invest every effort and go beyond Canada. Our indicators also show that Québec leads their demanding legal obligations to give us the the way in terms of its recovery rate and its low per- means to contribute to the optimization of the value tonne recovery cost. Reclamation program managers chain. We would also like to warmly thank each in Canada and around the world now want to learn partner in the chain. Their involvement is a testament more and we will have the opportunity to discuss our to our collective success and to the benefits that are results with them at the 2017 Conference on Canadian generated for all Québecers. Finally, with genuine Stewardship, which will be held in Montréal. pride in their achievements, we would like to thank the members of the ÉEQ team. Day after day, they produce small miracles while respecting our CURBSIDE rigorous management of the funds provided by our RECYCLING contributing companies.

A SHINING EXAMPLE We thank each and every one of you and we will be OF THE CIRCULAR counting on you in 2017! ECONOMY

CLOSING THE LOOP Curbside recycling is a shining example of the Denis Brisebois circular economy. ÉEQ is involved in every step Chairman of the Board of Directors in the chain and seeks to close the loop for its contributing companies. The stabilization of the net costs of curbside recycling, which is made possible through the combined efforts invested by citizens, municipalities and our other partners, indicates that Maryse Vermette we are able to do so. President and Chief Executive Officer

Our entrepreneurial roots steered us right: considering curbside recycling and recyclable materials management as an industry is not only necessary but vital to create optimal social, environmental and economic value.

ACKNOWLEDGEMENTS Our achievements in the past year and those we expect to take in the near future would not be possible without a significant concerted commitment.

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CURBSIDE RECYCLING, A SHINING EXAMPLE OF THE CIRCULAR ECONOMY

COMPANIES THAT FINANCE CURBSIDE The recyclable materials value chain is a shining RECYCLING, INVEST IN ITS SUCCESS AND example of the circular economy and sustainable ADHERE TO THE PRINCIPLES OF ECODESIGN development. ÉEQ is proud to have helped set the + process in motion over a decade ago. Today, the increasing commitment of stakeholders sparks a A LEGAL FRAMEWORK THAT IS new economic dynamic. Together, we are building EFFECTIVE AND FAIR on our achievements by activating the five levers + for optimization presented at our 2015 Matière à CITIZEN WHO RECOVER BETTER, EVERYWHERE solutions forum: + OPTIMIZE MUNICIPALITIES THAT ADOPT BEST PRACTICES CITIZEN ACTION + SORTING CENTRES THAT INVEST PROMOTE IN THEIR EQUIPMENT THE QUALITY + OF COLLECTED MATERIALS CONDITIONERS AND RECYCLERS THAT DEVELOP THEIR MARKETS FOSTER INFORMATION SHARING THROUGH INNOVATION AND THE IMPLEMENTATION OF BEST PRACTICES

THOUSANDS OF JOBS, ENHANCE THE PERFORMANCE AND EFFICIENCY OF MILLIONS IN INVESTMENTS SORTING CENTRES AND EFFECTUAL MEANS TO ADDRESS CLIMATE GUIDE THE ACTIVITIES OF SORTING CHANGE AND CONDITIONING CENTRES IN A REGIONAL OR PROVINCIAL CONTEXT

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COMPANIES: INVESTING IN THE SUCCESS OF CURBSIDE RECYCLING

In addition to meeting their obligations, through BACKGROUND ÉEQ, these companies have invested energy, time Since 2005, Québec’s compensation plan has required and money to optimize the recyclable materials that companies that put containers, packaging and value chain. printed matter (CP&PM) on the market bear an increasing fraction of the net costs of municipal curbside recycling, until reaching 100% of these costs 100% OF OVER under the 2013 Schedule of Contributions. Including THE NET COSTS $1 BILLION the 2017 Schedule of Contributions for reference year OF MUNICIPAL PAID OUT TO 2016, a sum of over one billion dollars has been paid CURBSIDE MUNICIPALITIES out to municipalities. RECYCLING SINCE 2005

ACHIEVEMENTS IN 2016 While it is too early to refer to a trend, one hopes that these concerted efforts, along with those pledged STABILIZE THE NET COSTS OF by citizens and sorting centres, will lead to the CURBSIDE RECYCLING stabilization of the contributions paid by companies For companies, the stability and foreseeability of in the years to come. their contributions are critical. The 2017 Schedule of Contributions brings excellent news: the costs of STABILIZATION curbside recycling are increasingly stable and the OF SYSTEM COSTS estimated eligible municipal costs are lower than those under the 2016 Schedule of Contributions. This is a first as compared to the recent annual increases of 5% between 2011 and 2014.

We may attribute this good new to the adoption of best practices by municipalities following the Best Practices Initiative for effective curbside recycling implemented by ÉEQ and the revised municipal waste management plans required by the government. $128.7M $148.6M $151.6M 2010 2014 2016 (2010 and 2011 SoC) (2015 SoC) (2017 SoC)

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HIGHLIGHTS BETTER FORESEEABILITY Several recommendations of the Best Practices initiative SIMPLER, MORE STABLE RATES launched in April 2015 at the request of ÉEQ’s board Establishing the contributions required of companies of directors were integrated into the development and is a complex exercise based on three factors: the management of the 2015, 2016 and 2017 Schedules of recovery rate, net material cost and balancing factor Contributions. These suggestions specifically aimed for the quantities of containers, packaging and printed to alleviate and further qualify measures to facilitate matter that are not recovered through curbside the understanding of the obligations set out in the recycling. compensation plan, adapt to new business trends (e.g. e-commerce and online transactions), ensure equity With regard to the recovery rate, the previous formula between organizations and provide administrative linked the amounts reported by companies and those tools to oversee the plan. extrapolated from a residential curbside collection characterization study. The gap between the reported We are working to determine solutions to set fixed and extrapolated amounts was the main cause of deadlines to report on the quantities of containers, variations, sometimes leading to fluctuations in the packaging and printed matter (as is currently in effect) contributions from one year to the next. The formula and make the contribution payments. that has been in use since the 2015 Schedule of

Contributions only accounts for the amounts that are reported in an effort to simplify the calculation of UPCOMING: the contributions and stabilize the rates. Applied for a A SCHEDULED third year under the 2017 Schedule of Contributions, CONTRIBUTION the formula has met expectations.. PAYMENT

THE REVISED FORMULA THAT ONLY ACCOUNTS FOR THREE SCHEDULES OF CONTRIBUTIONS IN JUST OVER A YEAR REPORTED AMOUNTS SIMPLIFIES The varying publication dates of the Schedules THE CALCULATION OF THE of Contributions have a negative impact on the CONTRIBUTIONS AND REDUCES foreseeability of the payments and the financial FLUCTUATIONS management of contributing companies. These variations mean that the payments under the 2015, 2016 and 2017 Schedules of Contributions (after publication in the Gazette officielle) are required by a very tight deadline. ÉEQ invested every effort to help companies quickly prepare their reports, support them in every step in the process and keep them informed on an ongoing basis. The companies that relied on 22% 10% variation with variation with these initiatives said that they were very satisfied with the original the revised the services provided. formula formula

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FAIRNESS BETWEEN COMPANIES CAPPING THE MATERIALS RATES Especially in periods in which several Schedules of Because it was necessary to transition to a more Contributions are payable, ÉEQ will work to ensure that stable formula, the revised formula to determine companies contribute their fair share. ÉEQ first focuses contributions generated significant variations in on providing information and then takes the measures certain materials rates in its first year of application. At necessary to collect the amounts owing. rate consultation meetings, organizations expressed their concerns with regard to the spike in the 2015– 2016 Schedule of Contributions. In response, ÉEQ Companies reporting Contributions introduced two measures: the implementation of for the first time in collected following a mechanism to limit rate increases to 50% and 2015 and 2016* legal action sustained rates at the values presented at the

$2 032 996 consultation meetings. $1 863 833 The first mechanism was applied to the 2015 Schedule $1 258 458 of Contributions, in which the amounts above the $1 062 354 50% threshold were proportionally redistributed to other materials in the same category. The second mechanism was then implemented for these materials to ensure that the rates matches those presented at 2015 2016 2015 2016 the consultation. In its first year of application, the new formula helped to prevent gaps. The lower net Payments past due Analysis and costs of the curbside recycling services also helped in 2015 and 2016** audit of reports stabilize and even reduce the contributions of most in 2015 and 2016 companies under the 2017 Schedule of Contributions. $4 877 188

$3 390 400 $3 325 203 FOR MOST COMPANIES, $2 187 382 CONTRIBUTIONS WILL BE LOWER UNDER THE 2017 SCHEDULE OF

2015 2016 2015 2016 CONTRIBUTIONS

($278 620) Variation of -5 to 0% for ($432 505) Amounts collected 71% of companies Amounts paid out Variation of 0 to +3% for * Target approaches for smaller companies 25% of companies since others already contribute. Variation of +3% to +5% for ** Fewer payments past due because no SoC 3% of companies was published in 2015. Variation of +5% and over for 1% of companies

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ECODESIGN SUPPORT Throughout the year, we continued to support some FOR COMPANIES 20 companies engaged in the approach, including In 2016, to encourage a greater number of companies nine completed projects that led to economic and to take an interest in ecodesign, we unveiled the environmental benefits. It goes without saying that we latest version of the OptimEco.ca portal, which will pursue the initiative to carry out as many projects makes the principles of packaging ecodesign even as possible and encourage more and more companies more user friendly. to get involved.

OPTIMECO.CA 2017 EDITION OptimEco.ca 2017 OUTLOOK 60% MORE BETTER RECOGNIZE VISITORS ECODESIGN EFFORTS ÉEQ is the first organization in North America to provide contributing companies with a credit for using recycled materials. We are currently We have adopted a responsible packaging exploring the option to offer an additional credit for policy and make the most of every opportunity organizations that adopt innovative environmental to consider our material and design choices. criteria in the design of the containers, packaging We see OptimAction—an OptimEco.ca tool— and printed matter. as an easy way to calculate the environmental benefits of these choices and share them publicly. When it comes to ecodesign, it is INTERFERING MATERIALS important to look beyond primary packaging: The contributions that companies must pay account we generated major savings by focusing on our for the types of materials they generate and their mailing bags for our online sales. recovery, since not all materials have the same - Chloe Barnabe, Senior Manager processing cost within the curbside recycling system. Global Sustainability But beyond their basic cost, certain materials interfere Aldo Group with the system. In the spirit of fairness, it is important to reflect the actual costs and it is for this reason that PVC was removed from the Other plastics category We appreciated the assistance we received and added to the higher priced Polylactic acid and when using ÉEQ’s OptimAction tool, which other degradable plastics category in the updated enabled us to documents the benefits of our 2017 Schedule of Contributions. Efforts are ongoing ecodesign approach. We were able to reduce to identify and analyze the impacts of interfering the greenhouse gas emissions generated by our materials on the system. We intend to collaborate with packaging by 50% and also reduce the costs stakeholders to capitalize on the latest advancements related to product loss management. in the recovery and recycling of plastics and all the - Rock Bisson, General Manager materials placed on the market. Fromagerie l’Ancêtre

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MORE MATERIALS, MORE CONTRIBUTORS, WE WERE THERE MORE FAIRNESS In an effort to stabilize the contributions made February: Conference led by the Institut de by companies by spreading the costs of curbside l’environnement, du développement durable et de recycling over a greater number of reported l’économie circulaire (EDDEC) to discuss what the materials and contributing companies, as permitted Paris Agreement means for businesses. by law, ÉEQ mandated a steering committee to explore the addition of materials sold as short-life April: Convention of the Conseil de la transformation products and those produced through B2B. Made alimentaire du Québec (CTAQ) at which we met up of representatives of associations of contributing representatives from a number of contributing companies, the committee set forth recommendations companies. with a particular focus on the values of responsibility and fairness and foreseeability and simplicity. In April: ÉEQ was a content delivery partner in the 2016 light of these recommendations, ÉEQ is planning to summit of the Institut de développement de produits implement some of the broadening measures outlined (IDP), a key ally in CP&PM ecodesign. in the Act. May: ÉEQ presented Québec’s innovative curbside recycling approach and its results at conference 3,400 led by the Canadian Consumer Speciality Products COMPANIES Association (CCSPA). FAIRLY SHARE May: To help specialists provide better guidance to THE CURBSIDE its corporate clients, ÉEQ presented the challenges of RECYCLING COSTS Québec’s compensation program to the Association OF A GREATER NUMBER de planification fiscale et financière (APFF). OF REPORTED MATERIALS November: ÉEQ led a conference on product and packaging ecodesign from the perspective of circularity at CYCLE 2016, the 5th International Forum on the Life Cycle Management of Products and Services, which was held in Montréal.

SIX CATEGORIES IN THE NEWS OF PRINTED MATTER AND December: Maryse Vermette, president and CEO of 24 CATEGORIES ÉEQ, shared her views on prosperity as part of the OF CONTAINERS Prospérité.Québec pour tous campaign spearheaded AND PACKAGING by the Conseil du patronat du Québec.

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GOVERNMENT: ENSURING A FAIR AND EFFECTIVE FRAMEWORK

contributions for this purpose. In addition, we are called BACKGROUND upon to share our expertise on various committees. The legal framework plays a key role in the curbside recycling business model. Through its accreditation by In the interest of the contributing companies and in RECYC-QUÉBEC, ÉEQ is an agent of the government support of the stakeholders in the recyclable materials whose mandate is to represent contributing companies, value chain, ÉEQ takes part in public consultations led determine the Schedules of Contributions to compen- by the government, ensuring that its expertise contri- sate the net costs of curbside recycling and collect the butes to informed decision making.

ACHIEVEMENTS IN 2016 4 700 000 TONNES RENEWAL OF ÉEQ’S ACCREDITATION of recyclable materials were collected: 40 times The accreditation granted by RECYC-QUÉBEC the volume of Montréal’s Olympic Stadium. officially mandates ÉEQ to carry out its activities for contributing companies. Our initial accreditation in 2005 was renewed in 2012 and then again in 2016 for a period of three years. This new accreditation OVER $1.15 BILLION paid out extends and strengthens our partnership with RECYC- to municipalities under the Schedules of QUÉBEC, as well as our mutual commitment to the Contributions, including the 2017 edition, optimization of curbside recycling. Since 2005, our by 3,400 contributing companies. partnership has led to conclusive results acheived in collaboration with our contributing companies and other partners. 1 800 000 TONNES of greenhouse gas were offset— C02 Curbside recycling an amount equivalent to the in Québec serves annual emissions of 379,000 99% OF THE cars. POPULATION and collects the most 99% materials at the lowest NEARLY 20,000 cost per tonne of all pieces of recovery equipment Canadian provinces that for public spaces were funded, have implemented an extended 3,500 of which are pending producer responsibility program. financial support.

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HIGHLIGHTS WORKING GROUP TO SIMPLIFY MUNICIPAL REPORTING DISCUSSING THE DEPOSIT TO THE GOVERNMENT The eventual broadening of the deposit system is key Assembled in 2015 by the Ministère des Affaires to ensuring the ongoing success of curbside recycling. municipales et de l’Occupation du territoire (MAMOT), For this reason, in collaboration with several industrial a working group was mandated to inventory the associations and other stakeholders, ÉEQ continues reporting processes that municipalities must follow, to inform the reflection on the issue and suggest analyze them and put forth means to alleviate or optimization solutions. group them. In the report, committee members recommended the replacement of the external audit that is currently required to assess curbside recycling 2015–2017 WASTE performance by a simple municipal resolution. ÉEQ CHARACTERIZATION STUDY made successful submissions to the government ÉEQ and RECYC-QUÉBEC pursued their long- department to explain the reasons why the status quo standing partnership by undertaking a new waste (i.e. external audits of reports indicating the amount of characterization study that was broader than the last. materials recovered on a territory and the net costs of Covering a three-year period, the study considered the services provided) should be maintained. residential collection (2015–2017), as well as away- from-home recovery (2016), the industrial, commercial and institutional sectors (2016) and sorting centres 2017 OUTLOOK (2017). The province-wide study provides a complete profile of the waste processed by municipalities. The ADVISORY COMMITTEE ON THE USE initiatives serve to provide a framework for curbside OF RECYCLABLE MATERIALS IN ROAD recycling in different ways, specifically with regard INFRASTRUCTURES to the annual waste management assessment, the The Ministère des Transports, de la Mobilité durable et Schedules of Contributions set out by ÉEQ, the de l’Électrification des transports (MTMDET) invited directions of the awareness campaigns, cost allocation ÉEQ to take part in the creation of an advisory com- and decision making on current issues. mittee. Made up of municipal and road infrastructure management stakeholders, the group is mandated to ensure that the projects to promote the use of recycla- bles in road infrastructures meet the needs of provincial, Metal 3% regional and municipal contract authorities and that the Plastic 9% scientific framework provides an adequate assessment Organic and other of the works’ performances. matter 11% COMPOSITION OF CURBSIDE Glass 17% We view this invitation as the constructive pursuit of the research project on the integration of glass into RECYCLING asphalts and pavement structures that was launched BINS in November 2015 by École de technology supérieure Paper/cardboard 60% (ÉTS), which is our partner. RÉALISATION 2016

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CITIZENS: RECOVERING MORE AND BETTER, EVERYWHERE

ÉEQ, RECYC-QUÉBEC, municipalities and a range BACKGROUND of stakeholders. Facilitating citizen action, notably Citizens are at the centre of curbside recycling since by providing more recovery equipment in municipal they are the ones who place materials in recycling public spaces, also constitutes a factor to ensure the bins inside and outside the home. Keeping them success of curbside recycling and strengthen the informed on the ways to recover more, better and value chain of recyclables. everywhere is therefore a core mission shared by

ACHIEVEMENTS IN 2016 Because recognizing the entity that puts forward the message strengthens its efficiency and credibility, AWAY-FROM-HOME RECOVERY AND the first step paved the way for the success of our ECODESIGN AWARENESS CAMPAIGNS 2016 campaigns: one in March on recovery outside In 2015, ÉEQ’s very first advertising campaign featuring the home and another in October on ecoresponsible popular spokesperson Éric Salvail surpassed our packaging. The first encouraged citizens to keep up expectations. A post-campaign CROP survey revealed their recovery habits when they are away from home. that two out of five Québecers now recognizes ÉEQ Indeed, most Québecers affirm that they recover and that over 75% of them learned through the when equipment is available. Benefitting from the campaign that companies finance curbside recycling. innovative approach adopted for the first province- wide survey on away-from-home recovery, we gave a series of media interviews. The result? We received an BETWEEN 2015 AND influx of requests for additional recovery equipment 2016, AWARENESS OF from municipalities! ÉEQ INCREASED ÉEQ The ecoresponsible packaging campaign aimed to FROM 25 TO 36% inform citizens on the many environmental advantages AND CONTINUES of better packaging options in order to encourage TO RISE WITH them to choose them when shopping. In response EACH CAMPAIGN to the demand that we seek to stimulate, companies will increasingly adopt ecodesign, driving a virtuous circle. A post-campaign survey indicates that there are clear results.

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THE ORIGINALITY OF OUR MESSAGES HIGHLIGHTS AND THE POPULARITY OF OUR SPOKESPERSON HAVE LED TO CAPITALIZING ON THE INTEREST IN AN APPRECIATION RATE OF THE INNOVATIVE GLASS WORKS PLAN NEARLY 80% FOR THE TV The launch of the Innovative Glass Works plan in January 2016 and the announcement of the names CAMPAIGN AND 87% FOR THE of the sorting centres chosen to take part in the pilot ONLINE COMPONENT projects in November 2016 generated significant media coverage leading to regional, provincial, national and even international impacts in general and specialized media outlets. The leadership role that the initiative has given ÉEQ enhances the credibility of our messages among citizens.

In just a few years, glass will switch from being a problematic material to a valued resource in a number of innovative outlets. The interest in this change The light-hearted tone of the campaign featuring sends a clear message to citizens: working toward spokesperson Éric Salvail combined with a mul- a solution makes it possible to transform challenges tiplatform approach to provide complementary into opportunities. Curbside recycling in Québec is content certainly contributed significantly to now a success to which we may all contribute. the marked increase in ÉEQ’s reach in the past two years. - Daniel Juillet, Vice-President IT’S NOW INCREASINGLY POSSIBLE CROP TO RECOVER EVERYWHERE The results of a CROP survey released in February 2016 revealed that 83% of Québecers always use Rise in the number of Québecers who recycling equipment outside the home. Water bottles, recognize ecoresponsible packaging newspaper and other printed matter are the most FROM 42 TO 56% widely recycled items. These actions are encouraged by municipalities and funded through the Away- From-Home Recovery program, which was installed 43,000 VISITORS close to 20 000 recycling bins on streets and in parks, to the tips and advice sports and cultural centres and municipal offices. microsite in three months Citizens’ enthusiastic response drives the success of the program and creates strong incentive to pursue YOUNGER, MORE the installation of recycling equipment. FEMALE AUDIENCE , gained through the information available on the VÉRO magazine platforms

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WORKING TOGETHER TO BUILD AWARENESS MEDIA COVERAGE THAT In 2016, we renewed our partnership with Tri-logique, a ENCOURAGES RECOVERY program led by Réseau Environnement to raise citizen In spring 2017, the installation of new high-performance awareness of sound waste management. Throughout equipment to sort and clean glass from curbside the summer, the initiative encourages efficient waste recycling will be completed in the five sorting centres recovery among thousands of Québecers across the selected to take part in the pilot projects of the province by providing tips to facilitate sorting. Innovative Glass Works plan, providing opportunities for regional media coverage to inform citizens of the developments—of which they should be proud—and IN 2016, AWARENESS WAS emphasize that they too can contribute to the success RAISED IN 110,000 PEOPLE of curbside recycling. In 2006, ÉEQ extended its reach THROUGH 46 ACTIVITIES HELD through a range of initiatives: IN 15 MUNICIPALITIES ACROSS QUÉBEC 11 ARTICLES written by ÉEQ and 65 ARTICLES published through follow ups 2017 OUTLOOK

A MORE USER-FRIENDLY 10 CONFERENCES AND ENGAGING WEBSITE for strategic audiences Like all websites, ours was built up through the years based on the priorities and needs of member organizations, stakeholders and citizens. It provides 61 OUTREACH quality information on the compensation program, ACTIVITIES, the optimization of curbside recycling, innovation events and tools and ecoresponsible consumption. Because the online support that we provide for companies is constantly under development and seeing as site traffic to the 21 BROADCAST sections for citizens has more than tripled since the INTERVIEWS launch of our first advertising campaign, it was time for renewal. The new site, which will be online in EXTENDING OUR REACH IN THE MEDIA spring 2017, was enhanced to reflect ÉEQ’s evolution In light of the complexity of ecoresponsible packaging, in its role to optimize curbside recycling and set out our 2017 advertising campaign will delve further into tools and information kits to simplify reporting for this key issue through three components: recyclable contributing companies. packaging, packaging made from recyclable materials and packaging made from fewer materials. Éric Salvail’s popularity will be leveraged once again in these campaigns, on social networks and at certain events organized by ÉEQ. At the same time, we will also be updating and expanding the content of our website with tips to choose ecoresponsible packaging options.

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MUNICIPAL ORGANIZATIONS: ADOPTING BEST PRACTICES

With the new outlets for recycled glass, municipalities BACKGROUND become increasingly strategic partners—for example Because they have an essential role, municipalities in their capacity to recommend the use of recycled and their groups and associations are key partners. glass in infrastructure projects, equipment and urban Through their ties with citizens and sorting centres, furniture. they play a determining part in the optimization of curbside recycling and the related costs. The 500 24 municipal sector brings together 500 contracting CONTRACTING ACTIVE authorities that oversee the agreements negotiated AUTHORITIES AND SORTING with the some 60 curbside recycling businesses and 60 CURBSIDE CENTRES 24 active sorting centres in Québec. RECYCLING IN QUÉBEC BUSINESSES

ACHIEVEMENTS IN 2016 basis, foster the standardization and performance of curbside recycling. In addition, in 2016, nearly AN INITIATIVE LEADING TO TANGIBLE RESULTS 20 municipalities turned to ÉEQ for personalized Seeking to optimize not only curbside recycling advice on their curbside recycling bids. but also its value chain, ÉEQ collaborates with the municipal organizations that oversee its program. In Today, these best practices are being adopted by 2012–2013, in addition to meetings and discussions, a municipalities and regional county municipalities. In tour was organized in which over 120 elected officials 2017, the activities of the Best Practices initiative will and 75 general managers were given the opportunity also be held in greater Montréal. to speak about municipal challenges and determine avenues for improvement.

These first systematic contacts led to the development 350 34 of the Best Practices Initiative for effective curbside PARTICIPANTS WORKSHOPS recycling initiative, which entered its third year in FROM ACROSS 2016. Nearly 350 participants from across Québec HELD SINCE took part in the some 34 workshops organized since QUÉBEC 2014 2014. The initiative helped identify best practices in standard calls for tenders which, used on a voluntary

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In 2016, the initiative continued to develop the HIGHLIGHTS sorting and conditioning component and assess the optimization gains, including the release of DEVELOP A WINNING RELATIONSHIP datasheets on best practices, with the support of an The enthusiastic adoption of the Best Practices initiative expert committee made up of representatives from by the municipal sector and the developments that municipalities, curbside recycling businesses and the have taken place encourage us to pursue this winning government. ÉEQ worked as a facilitator, carried out relationship. Therefore, in 2016, we strengthened our ties part of the research and analysis and produced the with general managers and the managers that oversee datasheets validated by the committee. Available to environmental and public works issues, elected offi- all municipalities across Québec, the datasheets seek cials and contracting officers to raise awareness among to attain tangible objectives: increase recovery rates, these decision makers of the work of the initiative and reduce costs per tonne and improve the quality of of their key role in recyclable materials management. recovered materials and citizen services.

ÉEQ plans to release a dozen datasheets in which the STRONG DEMAND FOR progress made by certain municipalities will serve to AWAY-FROM-HOME RECOVERY illustrate best practices. The opportunity to recover more material in more locations is not only of interest to citizens: municipalities have also adopted the Away-From- THE BEST PRACTICES Home Recovery program with great interest. With INITIATIVE FOR EFFECTIVE a total budget of $8M that is jointly financed by a CURBSIDE RECYCLING voluntary contribution by ÉEQ and the Ministère du Développement durable, de l’Environnement CONTINUED et de la Lutte contre les changements climatiques IN 2016 (MDDELCC), the program reimburses municipalities for 70% of the costs of the recovery equipment they install in public spaces and municipal buildings of various vocations. From its creation in 2008 and until it came to an end on December 31, 2016, the program led to the installation of nearly 20,000 pieces of equipment across Québec. The At the workshop of the The Best Practices demand for the program constantly increased, Initiative for effective curbside recycling, especially in 2016—its last year. participants from the five Centre-du-Québec Regional County Municipalities were very enthusiastic about the energy of the ÉEQ team, Away-from-home recovery especially since they had been consulted on the equipment helps collect topics to cover beforehand. 2,000 TONNES - Christine Labelle, General Manager of materials per year MRC de Drummond

ÉEQ - 2016 ANNUAL REPORT 17 REVIEW OF ÉEQ’S ACTIVITIES

In the last year of the program, ÉEQ invested every September: Facilitation of a workshop on the Away- effort to promote the program to municipalities. from-Home Recovery program, the Best Practices The deployment strategy that was implemented initiative and the Innovative Glass Works plan at helped increase the number of meetings with the Salon des affaires municipales organized by the municipal managers and complete the inventories Fédération québécoise des municipalités (FQM) of the needs of 18 municipalities and boroughs with over 45,000 citizens. This partly explains why ÉEQ December: Presentation of the Best Practices received additional requests totalling over $2M in the initiative and Innovative Glass Works plan to the board month of December alone. The applications will be of directors of the ADGMQ and at the managers’ processed in 2017. conference of Greater Montréal

2017 OUTLOOK IN THE NEWS

RAISING AWARENESS AMONG December: “La collecte sélective au service de la CONTRACTING AUTHORITIES lutte contre les changements climatiques” by Virgine Of course, developing our ties with municipal Bussières, director of Communications and Public curbside recycling is at the centre of our concerns Affairs at ÉEQ, published in Le sablier magazine and will remain our focus in 2017. The development of (ADGMQ) innovative uses for recycled glass (e.g. glass powder used as a cement additive, in green paving stone, In the article, ÉEQ emphasizes in asphalt and road infrastructures and for water THE INCREASINGLY WIDESPREAD filtration and sandblasting) requires that contracting USE OF RECYCLED GLASS IN authorities turn to the material for all types of projects. MUNICIPAL PROJECTS OF In partnership with the MTMDET and municipalities, ÉEQ will deploy its efforts to encourage contracting ALL SIZES, from the green pavement in the authorities to include these new ecomaterials in an rest area adjacent to the Stoneham-Tewkesbury increasing number of bids. library to the specular concrete at Quai Paquet in Lévis and literally the sidewalks of the municipalities of Boisbriand, Bois-des-Filions, WE WERE THERE Greenville, Lachute, Mirabel, Montréal, Rosemère, February: Participation in consultations on the waste Saint-Sauveur and Sainte-Thérèse, to name management plan for Greater City only a few.

May: Participation in the annual conference of the Union des municipalités du Québec (UMQ)

June: Presentation of the Innovative Glass Works plan to the Association des directeurs généraux des municipalités du Québec (ADGMQ)

June: Presentation of the Away-from-Home Recovery program at a training day organized by the Association des organismes municipaux de gestion des matières résiduelles (AOMGMR)

ÉEQ - 2016 ANNUAL REPORT 18 REVIEW OF ÉEQ’S ACTIVITIES

SORTING CENTRES: INVESTING IN QUALITY

of necessity to a privileged ally. We remain convinced BACKGROUND that the constant improvement of the quality of the In its search to optimize curbside recycling, ÉEQ materials processed by sorting centres will act as a soon realized that it was important to strengthen catalyst for conditioner and recycler activities. the capabilities of sorting centres by making the enhancement of recovered glass processing—a North American challenge—a priority. In just a few years, and especially through our Innovative Glass Works plan, we went from being a collaborator out

ACHIEVEMENTS IN 2016 NEARLY 80% OF SORTING CENTRES ASKED TO TAKE PART IN SORTING CENTRES SHOW KEEN INTEREST IN THE EXPERIMENTAL PILOT PROJECTS THE PILOT PROJECTS Nearly 80% of sorting centres in Québec—18 out of 23—applied to take part in the experimental pilot A rigorous process involving the following steps projects of the Innovative Glass Works plan to process was implemented to evaluate the applications to the glass using an implosion technology developed by experimental pilot projects: UK-based Krysteline Technologies combined with a magnetic separator, fine contaminant vacuums and to sorting centres sieves. The outcome of an intercompany collaboration 11 VISITS in which ÉEQ is proud to have taken part, the equipment is now distributed in North America by SOME 100 Québec equipment manufacturer Machinex, which analyses of sorted leads business activities around the world. As part glass samples of our experimental pilot projects, Machinex installs the Krysteline Technologies equipment and provides CLOSE TO 30 several related pieces of machinery. layout outlines developed

Over 700 HOURS of data analysis

ÉEQ - 2016 ANNUAL REPORT 19 REVIEW OF ÉEQ’S ACTIVITIES

E

C

B D

A

The decision to enrol large, medium and small facilities THE INNOVATIVE that represent several regions across Québec also GLASS WORKS PLAN: informed the selection of the sorting centres that will A $6,7M ACTION PLAN test the technology: A) Tricentris, tri, transformation, sensibilisation, Terrebonne (Lanaudière) B) EBI Environnement, Saint-Paul (Lanaudière) C) Centre de tri de Québec operated by Société VIA, Québec (Capitale-Nationale) D) Récupération Frontenac, Thetford Mines (Chaudière-Appalaches) E) Régie intermunicipale de traitement des HIGHLIGHTS matières résiduelles de la Gaspésie, Grande-Rivière FROM VISION TO ACTION AND SOON TO TANGIBLE RESULTS Equipment adapted to each of the participating We are fully committed to the vision of the sorting centres was ordered in fall 2016. In response Innovative Glass Works plan. We see it as a to our turnkey approach, Machinex assembled a solution through which glass from curbside team assigned to our experimental projects to install recycling will definitely become part of the the equipment that it manufactures or receives from circular economy. Krysteline Technologies and its suppliers. - Junior St-Cyr, General Manager Récupération Frontenac

ÉEQ - 2016 ANNUAL REPORT 20 REVIEW OF ÉEQ’S ACTIVITIES

In collaboration with RECYC-QUÉBEC, we have WE WERE THERE assembled a follow-up committee for the experimental period. Committee members will track the results of January: Launch of the Innovative Glass Works plan the pilot projects based on performance indicators for a period during which the equipment will be March: Meeting with the British-Québec Business operated and tested in Québec’s four seasons, in Coalition on sustainable energies and environmental which temperatures and humidity levels are known technologies in Québec and Britain with Steve to vary significantly. Whettingsteel, CEO of Krysteline Technologies, partner in the Innovative Glass Works plan

2017 OUTLOOK October: Presentation of the Innovative Glass Works plan at a conference on innovation in waste INVESTING IN SORTING TO STRENGTHEN management at Université de Sherbrooke and THE VALUE CHAIN presentation of the advancement of the plan and The development of a recyclable materials value conference on Québecers and curbside recycling at chain, the realization by an increasing number the Colloque sur la gestion des matières résiduelles of stakeholders that they should contribute to organized by Réseau Environnement it, the new markets for glass and the progress of economic activities downstream of sorting centres November: Southeast Recycling Development among conditioners and recyclers are leading to the Council Summit in Atlanta, Georgia, where Maryse development of a new dynamism in Québec. Vermette took part in a conference on the Innovative Glass Works plan with Steve Whettingsteel, CEO of The Innovative Glass Works plan is promising for Krysteline Technologies. Virginie Bussières also spoke the future of Québec’s sorting centres and recycling on a glass recycling panel. At the conference held as industry. It represents an investment of over $6.7M part of the annual assembly of EXPRA in Brussels, in 2016–2017, including $5.5M for the sorting centres. Maryse Vermette presented the Innovative Glass But it is not the only initiative. Over the past several Works plan years, a number of sorting centres have invested to upgrade their equipment on their own or thanks to funds provided through support programs. A sign IN THE NEWS of the optimism surrounding the development of Québec’s green economy, the plan has also served to March: The Innovative Glass Works plan presented maintain and create jobs and increase the economic on À la une, Canal Argent TV network value of the processed materials. Fall 2016: “Les équipements de tri du verre sont $5,5M FOR CUTTING-EDGE commandés et les études de marché sont en cours d’élaboration!” by Maryse Vermette, CEO of ÉEQ GLASS PROCESSING EQUIPMENT published in 3Rve magazine

Winter 2016: “Steve Whettingsteel, l’homme derrière la révolution du verre, Krysteline Technologies et le plan Verre l’innovation de ÉEQ” published in 3Rve magazine

ÉEQ - 2016 ANNUAL REPORT 21 REVIEW OF ÉEQ’S ACTIVITIES

CONDITIONERS AND RECYCLERS: DEVELOPING MARKETS THROUGH INNOVATION

that condition and recycle these materials after BACKGROUND they are collected and sorted to give them new Upstream of curbside recycling are the companies economic and useful lives. We are very in touch with that contribute to ÉEQ. They place containers, these entrepreneurs. Along with our partners in the packaging and printed matter on the market and recyclables value chain, we seek to support their seek to optimize them in terms of quantity and initiatives, innovations and successes. recyclability. Downstream, there are other businesses

After receiving and analyzing applications from ACHIEVEMENTS IN 2016 entrepreneurs and investors for 14 products made SUPPORT FOR COMMERCIALIZATION from recycled glass, we financed ten market studies Because the Innovative Glass Works plan aims to find to support the selected projects. solutions for 100% of the glass collected through curbside recycling in Québec, it includes a dedicated component to support the commercialization of HIGHLIGHTS products and ecomaterials made from the recycled glass from curbside collection in Québec. In March GLASS: ADDED VALUE IN 2016, businesses and organizations working to A RANGE OF PRODUCTS commercialize recycled glass-based products Most products made from recycled glass capitalize were invited to submit their projects. In addition on the material’s properties—resistance to bacterial to the planned investment of $1.2M, selected proliferation, innocuousness, stability, durability, projects will benefit from technical assistance and insulating properties, flame and water resistance, commercialization support. recyclability and the GHG emissions and raw materials extractions that are offset through its recycling— which lead to added value. $1.2M IN SUPPORT MEASURES FOR THE COMMERCIALIZATION OF ECOMATERIALS

ÉEQ - 2016 ANNUAL REPORT 22 REVIEW OF ÉEQ’S ACTIVITIES

These characteristics make the material ideal for a 2017 OUTLOOK range of applications, as described in the datasheets produced by ÉEQ: CLOSING THE LOOP OF THE CIRCULAR ECONOMY By returning the glass recycled through curbside collection to the market in various new forms, conditioners and recyclers are closing the loop of Overview Market for Market the circular economy. of outlets glass for for glass for glass municipal for pool wastewater water While there are more and more applications for filtration filtration glass that are helping to position Québec as a North American leader in glass recycling, it is important to remember that, just a few years ago, glass was considered a problematic material of little use. The success of the transformation that is currently

Market Market Market for underway may also be replicated for other materials. for cellular for abrasive glass-based This requires a holistic view, the collaboration of glass glass cement additives stakeholders and a facilitating legal framework.

WE WERE THERE

March: Presentation of the component of the Innovative Glass Works plan to commercialize outlets for recycled glass at the Salon des technologies GLASS IS NOT environnementales de Québec. THE ONLY MATERIAL THAT IS RECYCLED. SO ARE PAPER AND CARDBOARD, METAL AND PLASTIC

ÉEQ - 2016 ANNUAL REPORT 23 TOGETHER TO TRANSFORM INNOVATION INTO ACHIEVEMENTS A VIRTUOUS CIRCLE TO WHICH ÉCO ENTREPRISES QUÉBEC AND ITS MANY PARTNERS ACTIVELY CONTRIBUTE

ÉEQ - 2016 ANNUAL REPORT 24 GOVERNANCE EXECUTIVE MODEL TEAM

A STRATEGIC MARYSE VERMETTE President and Chief VISION LEADING Executive Officer TO TANGIBLE RESULTS

MARIE JULIE BÉGIN In 2016, ÉEQ pursued the implementation Vice-President, of its 2013–2016 strategic plan with the Compensation Plan application of the 2016–2017 strategic plan that was adopted by the board of directors in December 2015 for an 18-month period. ÉEQ’s actions all aim to achieve the organization’s vision. The results presented here demonstrate VIRGINIE that the organization’s strategic vision is BUSSIÈRES indeed materializing. Over the next year, ÉEQ Director, Communications and public affairs will develop a new strategic plan driven by continuity and consolidation.

MATHIEU GUILLEMETTE ÉEQ’S Director, Services STRATEGIC VISION to municipalities EN 2018... « ÉEQ LED QUÉBEC’S RECYCLING

INDUSTRY TO BECOME THE HUGO NORTH AMERICAN LEADER FROM LAPOINTE Director, Administrative THE ECONOMIC, ENVIRONMENTAL Services and Finance AND SOCIAL PERSPECTIVES. »

ÉEQ - 2016 ANNUAL REPORT 25 BOARD OF DIRECTORS

ADMINISTRATORS ADMINISTRATORS MEMBERS NON-MEMBERS

DENIS BRISEBOIS1-3 Chair of the Board and THIERRY MICHEL Chair of the Human LOPEZ3 CAMIRAND2 Resources Committee Member of the Board Member of the Board • Appointed to the Board on June 12, 2009 • Appointed to the board on April 21, 2016 • Appointed to the Board on • Designated representative of Metro inc. • Designated representative of April 24, 2015 Best Buy Canada Ltd

SUZANNE BLANCHET2 Vice-Chair of the Board and Chair of SYLVAIN JOHNNY the Audit and Finance MAYRAND2 IZZI1 Committee Member of the Board Member of the Board • Appointed to the Board on April 7, 2006 • Appointed to the Board on • Appointed to the Board on • Designated representative January 22, 2010 April 24, 2015 of Cascades inc. • Designated representative of A. Lassonde Inc.

JOHANNE LECLERC1-3 SERGE GINETTE Secretary-Treasurer PROULX PELLERIN3 of the Board Member of the Board Member of the Board • Appointed to the Board on April 24, 2014 • Appointed to the board on • Appointed to the Board on • Designated representative June 10, 2016 April 24, 2015 of Fonds de placement • Designated representative of immobilier Cominar TELUS Québec

DIANE DANIEL PIERRE BOUCHARD2 SIMARD3 RENAUD1 Member of the Board Member of the Board Member of the Board • Appointed to the board on March 11, 2016 • Appointed to the board on April 21, 2016 • Appointed to the Board on • Designated representative of • Designated representative of Uniprix April 24, 2015 Groupe St-Hubert inc.

ÉRIC JEAN-FRANÇOIS 1 Member of the governance BRUNELLE1 THÉRIAULT2 and ethics committee Member of the Board Member of the Board 2 Member of the audit and • Appointed to the Board on April 25, 2013 • Appointed to the Board on • Designated representative September 9, 2010 finance committee of Agropur coopérative • Designated representative of Société des alcoools du Québec 3 Member of the human resources committee

ÉEQ - 2016 ANNUAL REPORT 26 ANNUAL DISCLOSURE ON GOVERNANCE

COMPOSITION OF THE BOARD OF DIRECTORS TABLE OF BOARD ATTENDANCE In keeping with ÉEQ’s by-laws, the board of directors is made up of 10 representatives from contributing Participants Board Meetings organizations and 4 representatives appointed based on their qualifications and experience with Blanchet, Suzanne 7/8 regard to the value chain of the curbside recycling of Bouchard, Diane1 5/6 containers, packaging and printed matter in Québec. Brisebois, Denis 8/8 Brunelle, Éric 7/8 Half of the positions on the board of directors (5 Camirand, Michel 8/8 members, 2 non-members) are up for election Izzi, Johnny 8/8 each year. This alternation model ensures greater Leclerc, Johanne 7/8 stability for the board of directors and proper follow- Lopez, Thierry2 4/5 throughs. The administrators are elected for a two- Mayrand, Sylvain 8/8 year period. Their mandates may be renewed. Pellerin, Ginette 8/8 Proulx, Serge3 2/3 At the annual general assembly (AGA) on April 21, Renaud, Pierre 7/8 2016, the following administrators were re-elected Simard, Daniel4 1/5 by acclamation: Thériault, Jean-François 6/8

Administrators (members) 1 Ms. Diane Bouchard was appointed to the board Éric Brunelle, Agropur coopérative on March 11, 2016. 2 Mr. Thierry Lopez was appointed to the board on Thierry Lopez, Best Buy Canada Ltée April 21, 2016. Sylvain Mayrand, A. Lassonde inc. 3 Mr. Serge Proulx was appointed to the board on Daniel Simard, Uniprix June 10, 2016. 4 Mr. Daniel Simard was appointed to the board on Jean-François Thériault, Société des alcools du Québec April 21, 2016. His absences are justified as of September 2016. Administrators (non-members) Michel Camirand Me Pierre Renaud COMPENSATION Although the by-laws allow it, the board of On December 31, 2016, the board was made up directors has chosen not to compensate the of 14 administrators. In the 2016 financial year, the members who represent contributing organizations. board of directors held eight meetings, as did the However, honoraria are paid out to non-member board’s committees. administrators. In addition, in 2016, the board adopted a resolution authorizing honoraria to non-member administrators who take part in the organization’s strategic planning events.

ÉEQ - 2016 ANNUAL REPORT 27 WORK OF THE BOARD COMMITTEES TO DECEMBER 31, 2016

GOVERNANCE AND ETHICS COMMITTEE GOVERNANCE DOCUMENTS FOR REFERENCE Under the by-laws in effect during the AGA on • Code of ethics for administrators and employees April 21, 2016, the governance committee acted as (under review) the nomination committee. However, on June 10, 2016, • By-law on the duties, obligations and responsibilities following the update of the organization’s governance of the governance and ethics committee (adopted tools undertaken in spring 2016, the board of directors in June 2016) adopted by-law no.17 on the dissolution of the nomination committee and the formal attribution of the mandate to carry out the list of nominees to the HUMAN RESOURCES COMMITTEE governance and ethics committee. The human resources committee held one meeting during the year. It worked to analyze ÉEQ’s The governance committee assembled until April 21, organizational structure and assess the performance 2016, held two meetings to compile the list of of the president and CEO. It also reviewed the nominees for the 2016 election. The committee forecast wages in order to make recommendations. assembled after April 21, 2016, held a meeting to review the governance tools and specifically the code of ethics for administrators and the by-law on COMPOSITION OF THE COMMITTEE the duties, obligations and responsibilities of the FOLLOWING THE AGA ON APRIL 21, 2016 governance and ethics committee. Denis Brisebois, chairman of the board of directors and committee COMPOSITION OF THE COMMITTEE Johanne Leclerc FOLLOWING THE AGA ON APRIL 21, 2016 Thierry Lopez Ginette Pellerin Pierre Renaud, committee chairman Daniel Simard Denis Brisebois, chairman of the board of directors Éric Brunelle Johnny Izzi ATTENDANCE OF THE MEMBERS Johanne Leclerc OF THE HUMAN RESOURCES COMMITTEE

Denis Brisebois 1/1 ATTENDANCE OF THE MEMBERS OF THE Johanne Leclerc 1/1 GOVERNANCE AND ETHICS COMMITTEE Thierry Lopez 1/1 Ginette Pellerin 1/1 Pierre Renaud 3/3 Daniel Simard Absent Denis Brisebois 2/3 Éric Brunelle5 2/2 Johnny Izzi 3/3 Johanne Leclerc 2/3

5 Mr. Éric Brunelle was appointed to the governance and ethics committee on January 22, 2016.

ÉEQ - 2016 ANNUAL REPORT 28 WORK OF THE BOARD COMMITTEES TO DECEMBER 31, 2016

AUDIT AND FINANCE COMMITTEE COMPOSITION OF THE COMMITTEE At its four working sessions, the committee assessed FOLLOWING THE AGA ON APRIL 21, 2016 the financial statements for the financial year ended on December 31, 2016, and the audit mandate for the Suzanne Blanchet, committee chairwoman 2017 financial year. Diane Bouchard Michel Camirand To the board of directors, the committee recommended Sylvain Mayrand the review of the financial commitments, investment, Jean-François Thériault insurance portfolio and fund management policies. It also conducted a follow-up of ÉEQ’s organizational and strategic risks. Finally, it assessed the 2017 budget ATTENDANCE OF THE MEMBERS OF THE estimates for recommendation to the board. AUDIT AND FINANCE COMMITTEE

Suzanne Blanchet 4/4 Diane Bouchard6 2/3 Michel Camirand 4/4 Sylvain Mayrand 4/4 Jean-François Thériault 3/4

6 Ms. Diane Bouchard was appointed to the audit and finance committee on April 21, 2016.

ÉEQ - 2016 ANNUAL REPORT 29 COMMUNICATION WITH STAKEHOLDERS

COMPENSATION PLAN • Public affairs activities of regroupement bacs+ to The board of directors authorized a consultation enhance curbside recycling and coordination of with contributing companies on the 2017 Schedule a working group on the upgrade of the deposit of Contributions, which was held on October 25 and and curbside recycling systems made up of 27, 2016. The reporting optimization team pursued representatives from the sectoral associations of its activities and conducted a survey on preliminary the companies that generate beverage containers; reporting, webinars on best practices in reporting • Deployment of a television and social media and the release of an expanded materials guide advertising campaign with the participation of ÉEQ including new sections on ecodesign and outlets for spokesperson Éric Salvail that led to exceptional recyclable materials. results in terms of recognition for the organization and its members; The vice-presidency of the compensation plan • Participation in conferences and events organized also continued to oversee the management of by stakeholders in Québec’s curbside recycling the activities of the association committee, which system and international actors. is made up of representatives from contributing company associations. Information and discussion meetings were held in Toronto and Montréal. GOVERNMENT RELATIONS Throughout the year, ÉEQ pursued the implementation of its government relations plan on the compensation CURBSIDE RECYCLING OPTIMIZATION plan and the optimization of curbside recycling. With regard to the optimization of the value chain ÉEQ’s representations to government authorities of curbside recycling, throughout the year, the on behalf of the organizations that it represents committee encouraged a series of consultation were carried out in accordance with the Lobbying and communication activities with stakeholders in Transparency and Ethics Act. Québec’s curbside recycling system: • Launch of the Innovative Glass Works plan with nearly 150 participants in January 2016; • Pursuit of the workshops led by the Best Practices initiative in 14 regions across Québec with over 350 participants from the municipal sector;

ÉEQ - 2016 ANNUAL REPORT 30 SUMMARY FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED DECEMBER 31, 2016

INDEPENDENT AUDITOR’S REPORT

To the members of Éco Entreprises Québec

The summary financial statements herein, which include the summary balance to December 31, 2016, and the summary income statements to this date, as well as the explanatory notes are taken from the audited financial statements of Éco Entreprises Québec for the financial year ended on December 31, 2016. We have expressed an unmodified opinion on these financial statements in our report dated March 17, 2017. These financial statements and summary statements do not reflect the impacts of events occurring after the submission date of our auditor’s report on these financial statements.

The summary financial statements do not contain all the information required under the Canadian Accounting Standards for non-profit organizations. The review of these summary financial statements therefore does not substitute a review of the audited financial statements of Éco Entreprises Québec.

Management’s responsibility for the summary financial statements Management is responsible for the preparation and summary of the audited financial statements based on the criteria described in the note of the summary financial statements.

Auditor’s responsibility Our responsibility is to express an opinion on the summary financial statements based on the procedures we have implemented according to Canadian Auditing Standard 810, Engagements to Report on Summary Financial Statements.

Opinion In our opinion, the summary financial statements based on the audited financial statements of Éco Entreprises Québec for the financial year ended on December 31, 2016, fairly summarize the financial statements based on the criteria described in the note of the summary financial statements.

1

Montréal (Québec) March 17th, 2017

1 CPA auditor, CA, public accountancy permit no. A113666.

ÉEQ - 2016 ANNUAL REPORT 31 SUMMARY FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED ON DECEMBER 31, 2016

SUMMARY BALANCE SHEET (IN THOUSANDS OF DOLLARS) 2016 2015

ASSETS Total current assets $206,177 $175,149 Total long-term assets 360 358 Total assets $206,537 $175,507 LIABILITIES AND NET ASSETS Total current liabilities $173,169 $140,073 Total long-term liabilities 81 2,168 Total liabilities 173,250 142,251 Total net assets 33,287 33,256

Total liabilities and net assets $206,537 $175,507

SUMMARY INCOME STATEMENT (IN THOUSANDS OF DOLLARS) 2016 2015

Revenue $153,082 $142,104 Expenses Expenses related to the Schedule of Contributions 141,584 139,418 Expenses related to the development of the Schedule of Contributions and the optimization of the curbside recycling system 3,022 3,933 Administration fees 6,129 5,670 Programs – Away-from-Home Recovery 4,074 1,660 154,809 150,681 Operating losses (1,727) (8,577) Other revenue 1,758 2,747 Excess of revenue (deficiency) over expenses $31 $(5 830) for the financial year

1. ACCOUNTING BASIS AND SUMMARY The summary financial statements were prepared by management to be inserted in the organization’s annual report and are based on the audited financial statements for the financial year ended on December 31, 2016.

ÉEQ - 2016 ANNUAL REPORT 32 MEMBERS* OF ÉCO ENTREPRISES QUÉBEC ON MARCH 17, 2017, AND THOSE THAT COMPLIED WITH THEIR OBLIGATIONS** UNDER THE 2015 SCHEDULE OF CONTRIBUTIONS

105766 Canada inc., Mega Watt Hydro 9030-5418 Québec inc. Actelion Pharmaceutiques Canada Inc. 109652 Canada Ltd,Ltee/ 9041-5522 Québec Inc Acti-sol inc. Ruby International CIE 9045-7631 Québec Inc Adecco Services de 123696 Canada Inc. 9046-4017 Québec inc Ressources Humaines 124738 Canada Inc. 9050-3665 Québec Inc Adfast Montréal inc. 145047 Canada Ltée (Guertin & Alix) Adidas Canada limited 149667 Canada inc., 9054-8553 Qc. Inc AEF Global inc. pour le compte de Centre Hi-Fi (Altitude-sports.com) Agence de santé et de services sociaux 156560 Canada Inc. 9055-7588 Québec inc. de l’Abitibi-Témiscamingue 167395 Canada Inc. 9071-3975 Quebec inc Agence Métropolitaine de Transport 2318-4211 Québec inc. 9071-7851 Quebec Inc. Agences Masson Ltée 2326-8303 QUÉBEC INC 9090-4962 Québec inc. Agrilait, Coopérative Agricole 2421-0072 QUÉBEC INC 9090-7627 Quebec Inc. Agropur coopérative 2437-4217 Que inc 9095-6236 Québec inc. Air Canada Vacations 2546-2375 Québec inc (Franchises Amir) Airway Surgical Appliances Ltd. 2639-1862 Québec inc. 9117-4227 Quebec Inc. Albert Perron inc. 2731-4822 Québec inc. 9126-7153 Québec inc. Alcon Canada Inc. 2748-8683 Québec inc. 9138-1616 Québec inc ALES GROUPE CANADA 2970-7528 QUÉBEC INC. 9142-1180 Québec inc. Aliments Altra Distributeurs Inc. 3091-2703 Québec Inc. (ZIP) 9168-7368 Québec inc Aliments Fondue paysanne inc. (les) 3095-6395 Québec inc. 9188-3843 Québec Inc. Aliments Koyo Québec Inc. 3096-7087 québec inc. 9207-5308 Québec inc. Aliments Krinos Foods ltée 3106471 Canada Inc. (William Spartivento) Aliments Krispy Kernels inc. 3165086 Canada Inc. 9217-5041 Québec Inc. Aliments la Bourgeoise inc. 3289419 Canada Inc. 9217-5231 Québec Inc Aliments Leika inc. (les) 3309916 Canada inc. 9226-4985 Québec Inc. Aliments Merci (les) 3323471 Canada inc. (Maison Condelle) 9252-9064 Quebec Inc Aliments Minçavi inc. 3777472 Canada Inc., 9283-5958 Quebec Inc Aliments Nutrisoya inc. SamaN Wood Stain 9286-5591 Quebec Inc. Aliments Ouimet-Cordon Bleu inc. 3834310 Canada Inc. 9292-2913 Québec Inc. Aliments Pasta Romana inc. 3855155 Canada Inc. A & V 2000 inc. Aliments Patiboul inc. (Supermarché P. A.) A & W food services of Canada inc. Aliments Putters Inc. 3M Canada A Belisle et fils SENC Aliments Trans Gras inc. (les) 4217748 Canada inc. A. Lassonde inc. Aliments Trigone inc. 4223373 Canada inc. A. Setlakwe ltée ALIMENTS TRIUMPH inc. 6254250 canada inc A.E. McKenzie Co ULC Aliments Ultima inc. 6317383 Canada Inc. A1 Imports Inc. A-LINE ATLANTIC INC 7147538 Canada Inc Abbaye Saint-Benoit Allergan Inc. 7165412 canada inc (Nordvie inc) Abbott Laboratories, Limited Alliance Mercantile Inc. 7348550 Canada inc. Accent-Fairchild Factory Group Allstate Insurance Company of Canada (Supermarché P. A.) Acces Floral inc. ALPHA Assurances 7818696 Can inc Accessoires d’autos Nordiques inc. Altex decoration Ltd. 9002-2120 Québec Inc. Accessoires pour vélos O.G.D. ltée Alu-Rex inc. 9014-8222 Québec Inc. (FPMQ07) Acema Importations inc. Amaro inc. 9015-4931 Québec inc. Acer America Corporation Amenagement Nortree 9020-2292 Québec inc. ACH Food Companies Inc. Amerella of Canada Ltd. 9023-1952 Québec inc. Acier Victoria ltée American Standard Canada

* Companies and organizations that have paid all required contributions under the 2015 Schedule of Contributions are considered members. ** Nearly 255 additional companies met their obligations under the 2015 Schedule of Contributions but asked that their name not be published.

ÉEQ - 2016 ANNUAL REPORT 33 Amerispa inc. Autruche Blinds To Go Inc. / Le Marché du Store Ameublements Tanguay, Aux Champs d’Élisé François inc Blistex Corporation Centre de distribution Aventure Chasse et Pêche Bluewater Seafoods Inc. Amex Bank of Canada Aviva Blush Lingerie Inc. AMG Medical Inc. Avmor Ltd. BMW Group Canada Amnesia Inc. Avon Canada Inc. Boa-franc S.E.N.C. Amscan Distributors (Canada) Ltd. Avril Supermarché Santé Boehringer Ingelheim (Canada) Ltd. Amway Canada Corporation B&G Foods Canada, ULC Boiron Canada inc. Amylitho Inc Bag to Earth Inc. / Sac au sol inc. Bois Expansion inc. ANB Canada Inc. Bagel Maguire inc Boiseries Rousseau inc. Animalerie Dyno Inc BAIN DEPOT INC Bombardier Produits Récréatifs Annie Dumontier, audioprothésiste Bain Ultra inc. Bonduelle Amérique du Nord inc. Antique Ste Genevieve Inc Bank of Bonté Distribution inc Antirouille Métropolitain Banque Nationale du Canada Boshart Industries Inc. Antoine Laoun inc. Bar Imex Int’l Inc. Boss Technologie inc. Apotex inc. Bariatrix Nutrition Bostik Canada Ltd. Apple Canada Barreau du Québec Boston Pizza International Inc. ARC’TERYX Equipment A Division Bastos of Canada Ltd. Botanix inc of Amer Sports Canada Inc. Bath & Body Works (Canada) Corp Boucherie Sainte-Brigide inc. Arctic Star Foods 9223-1497 Batterie Spécialité Bouclair Quebec Inc. Bausch & Lomb Boulangerie Auger (1991) inc. Ares Equipment & Distribution Baxters Canada inc. Boulangerie du Royaume inc. Arjohuntleigh Magog Inc. Bayard Presse Canada Inc. Boulangerie Georges Inc Armoires de Cuisines Action, une Bayer Inc. Boulangerie GRANT’S Bakery inc. division de 2757-5158 Québec inc. Bayer Inc. (formerly Schering-Plough Boulangerie La Mère Michèle inc. Aromasource inc. Canada Inc.) Boulangerie Lanthier ltée Arrow Games Inc. Bazz inc. Boulangerie Normétal inc. Asia Pulp and Paper BD APD Inc. Boulangerie Repentigny inc. ASM Canada Inc Beau-Lieu Instantané inc. Boulangerie Snowdon Assemblée Nationale Beauté Star Bédard inc. Boulangerie St-Méthode inc. Association Coopérative Agricole BeaverTails Canada Inc. Boulangerie Vachon inc. de la Patrie Bechedor inc Boulangeries Canada Bread, Limitée Association de Villégiature Becton Dickinson Canada Inc. Boulart inc de la Station Mont-Tremblant Beiersdorf Canada inc. Boutique Colori inc. Association Des Camps Bélanger VT Laminés Boutique La Vie en Rose Inc. Du Québec inc. Bel-Gaufre inc. Boutique Marie-Claire inc. Association Maritime du Québec Bell Canada Brands Unlimited Inc. Association pour la promotion Bell Canada - Marketing Brasserie Dieu du ciel! de la librairie indépendante et communications Brasserie McAuslan Association Pulmonaire Du Québec Bellisio Food Canada Brasseurs du nord inc (les) Association québécoise des Benjamin Moore & Co. Brasseurs Sans Gluten pharmaciens propriétaires Bentley Leathers Inc. Brault & Martineau/Groupe ATBM inc. Association touristique de Best Buy Canada Ltd. Breuvages Radnor ltée Manicouagan Bestar inc. Breville Canada S.E.C Association touristique des Béton Bolduc inc. Bridor Inc. Association Touristique Régionale BFCO INC. Brome Bird Care Inc. de Charlevoix Bibliothèque et Archives nationales Bro-quali inc. Association touristique régionale du Québec Brossard Frères inc. de Duplessis Bic Inc. Brother international corporation Association touristique régionale Bijouterie Giffard inc. (Canada) Ltd. de la Gaspésie Bijouterie Lavigueur ltée Broue Alliance Inc. Association touristique régionale Bio Biscuit inc. Brown Shoes Inc. des Îles de la Madeleine Bio Lonreco Inc. BSH Home Appliances Ltd. Association Touristique Régionale Bio-Actif inc. et compagnies affiliées BSN Medical Inc. Saguenay-Lac-Saint-Jean Biodélices Buck Expert Inc AstraZeneca Canada Inc. Bioforce Canada inc. Buffalo Original Inc. Atkins et Frères inc. Bio-K Plus International Inc. Bulk Barn Foods Limited Atkins Nutritionals Inc. Bioventus Canada ULC Bulle Bijouterie Pour Mamans Inc. Aubaine du Tapis Saucier inc. Biovet Inc. Bureau d’audiences publiques sur Auclair et Martineau inc. Biscuits Leclerc ltée l’environnement Aurora Importing & Distributing Bissell Canada Corporation Burger King Restaurants Limited Bizou Internatonal inc. of Canada Inc.

ÉEQ - 2016 ANNUAL REPORT 34 Burgham sales Ltd. Centura Québec ltée Collège d’Anjou Burnbrae Farms Limited céramic café-studio inc Collège de l’Assomption Burton Snowboards Ceratec inc. Collège de Lévis C & J Clark Canada Ltd. Certainteed Gypsum Canada Inc. Collège des Médecins du Québec C. B. Powell Ltd. CGC Inc. Collège Durocher Saint-Lambert CAA-Québec Chalet des Érables senc Collège International Marie de France Cadillac Fairview Chambre des notaires du Québec Collège Jacques-Prévert Café Morgane inc. Champag Inc. Collège Jean de la Mennais Café Napoléon inc. Chandelles Tradition MB inc. Collège Jean-de-Brébeuf Café Vittoria inc. Chanel inc. Collège Jean-Eudes Caisse de dépôt et placement Chapman’s Ice Cream Collège Laflèche du Québec Charbon de Bois Feuille d’Érable inc. Collège LaSalle Caleres Canada inc. Charcuterie La Bicoise Collège Laval Camémat inc. Chartwell Retirement Residences Collège Letendre Cameo Knitting div. Château lingerie MFG inc. Collège Notre-Dame of 4207602 Canada inc. Chaussures Bo-Pied inc. Collège Notre-Dame-de-Lourdes Campbell Company of Canada Chaussures M&M inc Collège Regina Assumpta (1995) Camping Québec Chaussures Tony Inc. Collège Saint-Alexandre de la Cams 2016 Inc. Chenail Fruits et Légumes Inc. Collège Saint-Charles-Garnier Canac-Marquis Grenier ltée Chenchiam Inc. Collège Sainte-Anne de Lachine Canada billard & bowling inc. Cherbourg inc. Collège Saint-Maurice Canada Dry Motts Inc. (Équipement Sanitaire Cherbourg) Collège Saint-Paul Canadel Furniture inc. Chez Farfelu Collège Stanislas inc. Canadian Home Publishers Chez Louis Poulet et Pizza Inc. Collège Ste-Marcelline Canadian National Sportsmen’s Chidaca International Inc. Collège St-Jean-Vianney Shows (1989) Ltd. Chocolat Arvisais Inc. Colonial Elegance inc. Canadian Technical Tape Ltd. Chocolat Belge heyez Père & fils Inc. Columbia Sportswear Canada Canadian Tire Corporation Limited Chocolat Imagine Inc. Comité de déontologie policière Canadian UNICEF Committee Chocolat Jean-Talon, division de Regal Comité de gestion de la taxe scolaire (UNICEF Québec) Confections Inc. de l’île de Montréal Canards du Lac Brome ltée Chocolat Lamontagne inc. Comité sectoriel de la main-d’oeuvre Canarm Ltd. Chocolat Perfection inc. des services de soins personnels Canaropa (1954) inc. Chocolats Geneviève Grandbois Commerce Apex Trades Candorvision (a division of Choice Hotels Canada Inc. Commission Administrative des Candorpharm Inc.) Cholesterol Plus Inc. Régimes de Retraite et d’Assurances Canon Canada inc. Church & Dwight Canada corp. Commission de la capitale nationale Capespan North America Inc. CIBC du Québec CAPSANA Cibona Foods inc. Commission de la construction Cara Operations Ltd. Cidrerie Michel Jodoin du Québec Cardinal Health Canada Inc. Cidrerie Verger Bilodeau Commission de la Santé et de la Carlton Cards Ltd. Cineplex Entertainment Limited Sécurité du Travail du Québec CAROLYN DESIGN Partnership Commission des normes du travail Caron & Guay inc. Citadelle Coopérative de producteurs Commission des Services Juridiques Casa Cubana/Spike Marks Inc. de sirop d’érable Commission scolaire de Charlevoix Cascades Groupe Tissu, une division Citifinancière Canada Inc. Commission scolaire de Kamouraska - de Cascades Canada inc. CKF inc. Rivière-du-Loup Cascades Inopak, une division Clarins Canada Commission scolaire de la de Cascades Canada inc. Clark Drouin Lefebvre inc. Beauce-Etchemin Casio Canada Ltd. Clef des Champs inc. Commission scolaire de la capitale Cavendish Farms Clos Saint-Denis inc. Commission scolaire de la Côte-du-Sud CDMV inc. Clover Leaf Seafoods L.P. Commission scolaire de la Centre d’animaux nature Club de Football les Alouettes Région-de-Sherbrooke Centre de distribution Beto-Bloc de Montréal Commission Scolaire de la Riveraine Centre de distribution éléctrique ltée. Club Med Sales Canada Inc. Commission scolaire De La Centre de ski Mont Rigaud Coalision inc. Seigneurie-des-Mille-Îles Centre d’Entraide Familiale Coats & Clark Commission scolaire de Laval de la MRC de Montmagny Cobra Anchors co. Ltd. Commission scolaire de l’Énergie Centre du jardinage Côté inc. Codet inc. Commission scolaire de l’Estuaire Centre local de développement Cogeco Connexion Inc. Commission scolaire de Montréal de l’Érable (CLDE) Colgate Palmolive Canada inc. Commission scolaire de Portneuf Centres Dentaires Lapointe Collectif Liberté Inc. Commission Scolaire de St-Hyacinthe Centura Brands inc. Collection papillon Gemme inc Commission scolaire des Bois-Francs

ÉEQ - 2016 ANNUAL REPORT 35 Commission scolaire des Chênes Coopérative Agricole Régionale DÉLICOUKI INC Commission scolaire des Chic-Chocs Parisville Dell Canada inc. Commission scolaire des Découvreurs Coopérative d’Alentour Delmondi import-export inc. Commission scolaire des Coopérative de cablodistribution Delta dailyfood (Canada) inc. Hautes-Rivières de l’arriere-pays DEMCO En Couleurs inc. Commission scolaire des Hauts-Bois Coopérative des producteurs Dep distribution exclusive ltée de l’Outaouais de pommes de terre de Derco Horticulture Inc. Commission scolaire des Péribonka-Ste-Marguerite Dermalogica Hauts-Cantons Coopérative Horticole Groupex Dermtek pharmaceutique ltée Commission scolaire des Îles CoopTel, coop de télécommunication DESBO DISTRIBUTION INC. Commission scolaire des Laurentides Coq-O-Bec inc. Deschenes et fils ltée. Commission scolaire des Coranco Corporation Limited Design Creative International C.D.I. Inc. Monts-et-Marées Corbeil Électroménagers Despres Laporte inc. Commission scolaire des Navigateurs Corporation AbbVie Distinctive appliances inc. Commission scolaire des Phares Corporation Bella Vita International Distributel Commission scolaire des Corporation d’aliments Catelli Distribution Cpm Inc. Portages-de-l’Outaouais Corporation de développement Distribution Incognito 2002 Inc. Commission scolaire des culturel de Trois-Rivières Distributions Agri-Sol Inc. Premières-Seigneuries CORPORATION DE L’ABBAYE D’OKA Distributions Europeennes Canada Inc. Commission scolaire des Corporation du Moulin Légaré inc. Distributions Fillion Marquis Rives-du-Saguenay Corporation Financière Mackenzie International Ltée Commission scolaire des Trois-Lacs Corporation Genacol Canada inc. Distributions J. Des Serres inc Commission scolaire du Cosmo Communications Canada Inc. Distributions Julia inc. Chemin-du-Roy Costco Wholesale Canada Ltd. Distributions Missum Inc. Commission scolaire du Côté-Réco inc. Distributions Multi-Pro inc. Fleuve-et-des-Lacs Coty Canada inc. Distributions Olive & Olives Inc. Commission scolaire du Lac-St-Jean Couche-Tard inc. Dixon Ticonderoga Inc. Commission Scolaire du Val-des-Cerfs Coulombe Québec Limitée DK Company Commission scolaire Harricana Counseltron Ltd. Dolce & Bianca Inc. Commission scolaire Lester-B.-Pearson Courchesne Larose ltée. Dole Foods of Canada Ltd. Commission Scolaire Couvre-Planchers Flordeco inc. Dollarama L.P. Marguerite-Bourgeoys Crate and Barrel Canada Inc. Domaine de l’Ardennais inc. Commission scolaire Marie-Victorin Crayola Domaine du Ski Mont-Bruno inc. Commission scolaire Sir-Wilfrid-Laurier Crème glacée Ital Gelati inc. Domino’s Pizza of Canada Ltd. Communautex Inc Crestar Ltd. Domtar inc. Communications Camping Caravaning Crevier Lubrifiants Dorfin distribution inc. Como Pizzeria Croisières AML inc. Dorsey Marketing Inc Compagnie d’assurance Standard Life Croque en bol inc. Dover Finishing Products Inc. du Canada Crossmark Canada Inc. Dow Chemical Company Canada Inc. Compagnie d’Assurance-vie Croix (Select Brand Distributor’s Inc.) Dr JO Lambert ltée Bleue du Canada CTG Brands Inc. Dr. Oetker Canada Ltd. Compagnie Globe Électrique inc. Cuisines Gaspésiennes Drain-Vac International 2006 Inc. Compagnie Rafraîchissements de Matane ltée (Les) Druide informatique inc. Coca-Cola Canada Curateur public du Québec Duchesnay Compagnie Safdie inc. (La) Curtis International Ltd Duchesne et Fils ltée ConAgra Foods Canada Inc. Dairy Queen Canada Inc. Dundas Jafine Inc. Concord Premium Meats Ltd. Daki ltée Duproprio inc. Concordia University Danawares Corp. Dura housewares Inc. Condor Chimiques inc. Danby Products Ltd. Dural, a division of Multibond Inc. Confédération des syndicats nationaux Danesco Inc Dynamic Paint Products Inc. Confiserie Mondoux Inc. Danone inc. Dyson Canada Limited Confiseries Régal inc. Danson Decor Inc. E. I. du Pont Canada Company Conglom Inc. Dare Foods Limited E.D. Smith Foods Ltd. Conseil de Promotion de Dart Canada Eastern Townships School Board l’Agroalimentaire Québecois DAVIDsTEA Inc Eaton Yale Company Conseil des Arts et des Lettres De Portes en Portes inc. Eau Limpide Inc. du Québec Déco surfaces Canada inc. Eau Zone Huiles & Fragrances Ltée Conseil des métiers d’art du Québec Décor Au Vent Inc. Eaux Vives Water inc. Conseil du statut de la femme Décors de maison Commonwealth Ecco Shoes Canada Inc. Convatec Canada Ltd. Décors Maison Versailles inc. ÉCOLE AUGUSTIN ROSCELLI Convectair-NMT Inc. Degil Safety Products (1989) Inc. École de musique Vincent-d’Indy Cooper Industries(electrical) Inc. Délices d’Antan Inc École de technologie supérieure

ÉEQ - 2016 ANNUAL REPORT 36 École Nationale de Cirque Fédération interdisciplinaire Freeman Industries Inc. École nationale de police du Québec de l’horticulture ornementale Frères Di Ioia inc. (Les) École secondaire de Bromptonville du Québec Freud Canada, Inc. École secondaire Fédération québécoise de camping Frito-Lay Canada, une division Mont-Saint-Sacrement et de caravaning inc. de Pepsi-Cola Canada ltée Éditions Continuité inc. Felix Homme inc. Fromagerie Ancêtre inc. Éditions Gladius International Inc. Fellowes Canada Ltd. Fromagerie Bel Canada Editions Phidal Inc. Fenêtres Élite inc. (les) Fromagerie Bergeron inc. Éditions Pratico-Pratiques Fenplast inc. Fromagerie Boivin Efficom Inc. Fer & Métaux des Bois-Francs inc. Fromagerie des Basques inc. Ego Fashions Ferme C.M.J.I. Robert Inc. Fromagerie L’Autre Versant El ran Furniture Ltd. Ferme des Voltigeurs inc. Fromagerie Le Detour 2003 Inc. Elco Fine Foods Ferme Farnham ltée Fromagerie Lemaire ltée Électro-Tel Inc. Ferme François Blouin Inc Fromagerie Madame-Chèvre Ltée Elfxpedition Inc Ferme François Gosselin Fromagerie Pimar / Hamel inc. Eli lilly Canada inc. Ferme Guy Lefrançois et fils inc Fromages La Chaudière inc. Elizabeth Arden (Canada) Ltd. Ferme H.Daigneault et Fils inc Fromagiers de la Table Ronde division El-Ma-Mia inc. FERME J. OUIMET INC. de Ferme Raymond Alary et Fils Elmer’s Products Canada, Corp. Ferme Jean-Pierre Plante inc. (1981) Inc. Emco Corporation Ferme Onésime Pouliot inc. Fruit Dome inc. Emerson Electric Canada Limited Ferme piscicoles des Bobines inc. Fruit d’Or inc. Emeu Dundee Original Ferme Régil inc. Fruit of the Loom Canada Inc. Energex Pellet Fuel inc. Ferme Saint-Élie Fruits & Passion Boutiques Inc. English Montreal School Board Ferme Van Velzen et Fils S.E.N.C. Fruits de mer de l’est du Québec Entrepôts fruigor inc. (les) Ferme Vifranc Inc. Fruits et légumes Gaétan Bono inc. Entreprises Ernest (Mtl) ltée (les) Fermes J Coulombe et fils ltée Fujifilm Canada Inc. Entreprises Pâtes et Croûtes Fermes Roger Gariepy et fils inc Fumoir Grizzly inc. l.b. inc. (les) (FPMQ07) Futura Manufacurier De Portes Et Entreprises Sea Monster inc. (les), Fermes Trudeau Inc. Fenêtres Inc. une division de Diffusion Aquasport Ferrero Canada Ltd./ltée FYI SERVICES ET PRODUITS QUÉBEC Envirogard Products Limited Ferring inc. INC Équipements Adrien Phaneuf inc. (les) Ferti Technologies inc. G. Bergeron & fils inc. Esposito food market Ltd. Fèves au Lard L’Héritage ltée Galderma Canada Inc. Essex Continental Distributors inc. FGL Sports Ltd. Galerie Au Chocolat Estée Lauder Cosmetics Ltd. Fiji Water of Canada Ltd. Gap (Canada) Inc. Etuis Boblen Cases Inc. Financière Manuvie Garaga inc. Euro-Excellence inc. FleetMind Solutions Garant GP Europasta Inc. Fleur D’Olive Gardena Canada Ltd. Euro-Pharm International Canada Inc. Fondation de la faune du Québec Gaston Charbonneau Floral ltée Événements GPCQM Fondation du Pensionnat du Gastronomia Aliments Fins inc. Exceldor Coopérative Avicole Saint-Nom-de-Marie Gates Canada inc. EXPERTOURS INC. Fondation Lucie et André Chagnon Gaudet sweet goods inc. Experts Verts inc. Fondation Québec Cinéma Gaz Métro Export dépôt div de Teleson Fondation Vincent-d’Indy Gazifère Inc. electronique inc. Fonds de placement immobilier GB Micro Electronics Export Packers Company Limited Cominar GE Lighting Externat Mont-Jésus-Marie Fonds de solidarité FTQ Gemex Inc. Faber et Co. inc. Fonds Promotionnel RE/MAX inc. Gemme Canadienne P.A. Inc Fabricville Company Inc. Fonora Textile inc. General International Mfg (Co) Ltd. Fafard et Frères Ltée Fontaine Santé Foods inc. General Mills Canada Corporation Familiprix Foot Locker Canada Corp. General Motors of Canada Favuzzi International Inc. Ford Motor Company of Canada General Nutrition Centres Company FCA Canada inc. Forever 21 Genima inc Federal-Mogul Canada Ltd. Fou du cochon et Scie Gentec International Federated Insurance Company Fourniture de bureau Denis inc. Genuine health inc. of Canada FraiseBec inc. Geox Canada Inc. Fédération des caisses Desjardins Fraisière Faucher Inc. Germain Larivière (1970) ltée Fédération des médecins Fraisière Rou Gi et Fils inc. Gestion Carlos Torralbo Inc. / omnipraticiens du Québec Fraisière Sylvie et Gilles Arsenault Inc. Les Fruits De Mer Ifc Inc. Fédération des pourvoiries du Québec Francois et Lise Méthot inc. Gestion Dagwoods inc. Fédération des travailleurs et Frank Lyman Design Inc. Gestion Deloitte s.e.c. travailleuses du Québec (FTQ) Franklin Templeton Investments Corp. Gestion FÉRIQUE

ÉEQ - 2016 ANNUAL REPORT 37 Gestion Luc Doyle Inc. Groupe Promutuel, Fédération Hygie Canada inc. Gestion Maison Ethier Inc. de sociétés mutuelles d’assurance Hylands Homeopathic Canada inc Gestion RIC’ART Ltée générale Hyundai Auto Canada Corp. Gestion Sijoprec inc. Groupe Qualinet inc. I-D Foods Corporation Gestion Touche Finale inc. Groupe Restaurants Imvescor inc. Ideal Security inc. Gestion Universitas inc. Groupe Restau-Service inc Idelle Labs Gestion Yuzu inc. Groupe Rossignol Canada Inc. IKEA Giant Tiger Stores Limited Groupe Seb Canada Îlot 307 Inc. Give and Go Prepared Foods Corp. Groupe Sima inc. Immanence Intégrale Glaxosmithkline Groupe Sogides inc. Dermo Correction inc. Glaxosmithkline Consumer Groupe Son X Plus Inc. Immunotec Inc. Healthcare Groupe Sportscene inc. Imperial Oil Global Upholstery Co. Inc. Groupe tabac Scandinave Canada Imperial Tobacco Canada Ltd. Globe Union Canada Inc. Groupe Tecnic 2000 Inc. Importations & Distributions B.H. inc. Gloco inc. Groupe TVA inc. Importations Biochala inc Godiva Chocolatier Groupe Valentine Importations cjs Goedike Canada inc. Groupe vegco inc. Importations Géocan inc. (les) Goodyear Canada Inc. Groupe Voyages Québec inc. IMPORTATIONS STAVROPOULOS Gosselin Photo Vidéo Inc. Groupe Yellow Inc. IMPRIMERIE OFFSET BEAUCE LTÉE Gourmet Nutrition F.B. Inc. Guerlain (Canada) ltée Indigo Books & Music Gourmet Sauvage Inc Guess? Canada Corporation Industrie gastronomique Cascajares GRANULCO inc. H&R Block Canada Inc. Industrielle Alliance, Assurance et Granules LG inc. H. Chalut ltée services financiers inc. Great Divide Corp H.A. Kidd and Company Limited Industries Dorel inc. (Les) GreenLawn, Ltd H.B. Promotion Inc. Industries John Lewis Groupe Accès Électronique Inc. H.R.S. Global, a division of 9266-1677 Industries JSP inc. Groupe Adonis inc. Quebec Inc. Industries P.W.I. inc. Groupe Bergeron-Thibault Hachette Collections Ingram Micro Inc. Groupe Birks inc. Hachette Distribution Services INNOVATIVE TECHNOLOGY Groupe Boyz Inc. (Canada) Inc. Insertech Angus Groupe Cam-J inc. Hain Celestial Canada Institut de la Statistique du Québec GROUPE CANTREX NATIONWIDE INC. Hall-Chem MFG inc. Institut de recherche biologique Groupe Carreaux Céragrès inc. Hallmark Canada Yves Ponroy Canada inc. Groupe CDREM inc. Hamilton Beach Brands Canada Inc. Institut de tourisme et d’hôtellerie Groupe Commensal Inc Hasbro Canada Corporation du Québec Groupe d’alimentation MTY inc. Helen of Troy Inter Clotures Inc Groupe de Courtage Omni Ltée Héloïse Laboratoire inc Intermiel inc. Groupe Dutailier Inc. Henkel consumer adhesives International de montgolfières Groupe Dynaco, Coopérative Henkel Consumer Goods Canada Inc. de Saint-Jean-sur-Richelieu agroalimentaire Henry Canada inc. Intervet Canada Corp. Groupe Dynamite Inc. Herbalife of Canada Ltd. INTIMODE CANADA INC. Groupe ERA inc. Heritage Home Fashions inc. Invesco Trimark ltée Groupe ERP Hershey Canada Inc. Investors Group Groupe Éthier inc. Herzing College IPEX Electrical Inc. Groupe financier AGA Hibbert International Inc. Ipex Inc. Groupe Gagnon Frères inc. HKR Collections Irving Consumer Products Limited Groupe Intersand Canada inc. (le) Hoffmann-La Roche Limited Isis Inc. Groupe JNC 1944 Inc. Holt Renfrew Isolofoam group Inc. Groupe Johanne Verdon Inc. Home Depot Canada ITW Permatex Canada Groupe Lemercier inc. Home Hardware Stores Limited J L 2000 INC. Groupe Lemur inc. (Le) HoMedics Group Canada Co. J. Benny Inc. Groupe Lou-Tec inc. Homéo Technique inc. J. Sonic Services inc. Groupe Marcelle Honda Canada inc. J.B. Poitras Inc. Groupe Opex inc. Hostellerie les trois Tilleuls inc. J.E. Mondou ltée (Ashley Furniture HomeStore) Hôtellerie Champêtre J.L. Freeman S.E.C. Groupe Optimum Inc. HP Canada Co J.M. Clément ltée Groupe Party Expert HSBC Bank Canada Jack Link’s Canada Company Groupe PharmEssor inc. Hubbell Canada LP Jacques Laferte ltee Groupe Phoenicia inc. Hudson’s Bay Company (HBC) Jacques Lemieux (grossiste) inc. Groupe Plastika inc. Humania Assurance inc. Jam Industries Ltd. Groupe Première Moisson inc. Husqvarna Canada Corp. Jamieson Laboratories (Centre administratif ) Hydro-Québec Distribution Jan K. Overweel Limited

ÉEQ - 2016 ANNUAL REPORT 38 Janes Family Foods-Sofina Foods Inc. L’Ordre des sages-femmes du Québec Laiterie Chagnon Janssen Inc. La Capitale assurances générales inc. Laiterie Chalifoux inc. Jardiniers Ideal Ltee (FPMQ07) La Capitale Groupe financier inc. Laiterie de Coaticook ltée Jardins Ste-Clotilde Enr. La Cie de Téléphone de Courcelles Inc. Laiterie de la baie ltée Jascor Housewares inc. La Cie Matériaux de Construction Laiterie de l’Outaouais JB Laverdure Inc BP Canada Laiterie des trois vallées inc. Jean-Guy Bigras et Fils Ltée La cie McCormick Canada co. Laiterie Royala inc. Jean-Paul Fortin (1997) Ibc La Clef De Sol Inc. landau sacamoto JELD-WEN of Canada Ltd. La Commission des relations du travail Lantic inc. JELD-WEN, une division de La Compagnie 2 Ameriks inc. L’Arc-en-ciel du Paradis Donat Flamand La Compagnie d’assurance Belair Inc. L’Aréna des Canadiens inc. Jobboom Inc. La compagnie de Produits Favorite Laroche Gaulin CPA inc. John Deere Canada ULC ltée/Oil Dri Canada Laura Secord (4542410 Canada inc.) John Forest / Rucher des framboisiers La Compagnie de Téléphone Laurent Chocolatier Belge Inc. Johnson & Johnson de Lambton Inc. LAUZON - Planchers de bois Johnson & Johnson VisionCare, Inc. La Compagnie Mutuelle d’Assurance exclusifs inc. Johnson Level and Tools Inc. Wawanesa Lauzon Bois énergétique recyclé Inc. Johnvince Foods La Compagnie Regitan ltée Lavo inc. Journal Communautaire L’Attisée Inc. La Cordée Plein Air inc. Le Café Dépôt inc. Journal communautaire Le Contact La Crevette du Nord Atlantique inc. Le Canard Goulu inc. de Beaulac-Garthby La Fernandière s.e.c. Le Centre de Comptoir Coupe D’or Inc. JOURNAL LA HAUTE CÔTE-NORD La Financière Agricole du Québec Le Château inc. INC. La fourmi bionique Inc. Le Club Piscine Plus Québec Journal Le Charlevoisien inc. La Fraisonnée inc. (C.P.P.Q.) inc. Journal Le Montagnard La Fromagerie Champêtre inc. Le Coin Vert - Azzam Maksoud JOURNAL LE NORD-CÔTIER INC La Fromagerie du terroir Le Directeur général des élections Jovi Sport Inc. de Bellechasse Inc. du Québec Joylypso Inc. La Fromagerie Polyethnique inc Le Gastronome Animal Inc. JPL MARAÎCHER INC La Fromagerie Victoria inc. Le Groupe Alimentaire Nordique inc. JTI-Macdonald Corp. La Glace Frontenac rive sud ltée Le Groupe Dans un jardin JTI-Macdonald TM Corp. La Maison AMI-CO (1981) inc. Le Groupe Harnois Inc. Julie Sabourin Audioprothésiste La Maison Crowin inc. Le Groupe Innovak Julien Beaudoin ltée La Maison Lavande Inc. Le Groupe Jean Coutu (PJC) inc. Julien inc. La Maison Orphée inc. Le Groupe Leader Média Inc. Kamins Dermatologics La margna inc. Le Groupe Legerlite inc. Kao Canada inc. La Petite Bretonne (distribution) inc. Le Groupe Multi Luminaire Inc. Kaycan Ltd. La Petite Grange (Laurent Meury inc.) Le Groupe Vertdure Inc. Kaz Canada Inc. La Presse ltée Inc. KCI Medical Canada Inc. La Régie du bâtiment du Québec LE MONDE DU RAVIOLI INC Keen Canada Outdoor, Inc. La revue de cinéma Séquences Le Potager Riendeau inc. Kellogg Canada La revue Mœbius Le Protecteur du Citoyen Keurig Canada Inc. La rotisserie de Granby inc. Le Reflet du canton de Lingwick Kia Canada Inc. La Scène Musicale Le Sabord, revue culturelle inc. Kidde Canada La Societe Canadienne Le Salon International de l’Auto Kimberly-Clark inc. De La Croix Rouge de Montréal ltée Kimpex inc. La Trappe a Fromage Le SuperClub Vidéotron ltée King Packaged Materials Company La Villa du Ravioli inc. Le Théâtre de La Manufacture Klassen Bronze Limited Laboratoire Atlas inc. Le Verger Lamarche inc. Kleen-Flo Tumbler Industries Ltd. Laboratoire Larima Le Vignoble le Cep d’Argent inc. Knape & Vogt Canada Inc. LABORATOIRE PIERRE Leda Health Innovations Inc Kodak Canada ULC MARCHILDON INC. Ledvance Ltd. Kodak Document/Personalized Laboratoire Riva inc. Lego Canada inc. Imaging, a division of 111616 Laboratoire St-Antoine Légumière Y C inc. Operations (Canada) Inc. Laboratoire Trianon Légunord inc. Kodiak Group Holdings Co. Laboratoires Abbott LEMBEX IMPORT Kohl & Frisch Limited Laboratoires Colba Inc. Lenbrook Kosmic Distribution Laboratoires Natrum inc. LEO Pharma Inc. Kutoka Laboratoires Nicar inc. Leon’s Furniture Limited L. Di Lallo et fils Inc. Laboratoires Reynard inc. Léopold Bouchard inc. L. Villeneuve & Cie (1973) Ltée Labrador Laurentienne inc. L’Équipe Spectra L.C. Meubles Inc. L’Académie Ste-Thérèse inc. Les Accessoires D`ordinateurs L.L.Lozeau Ltée LAFERTE ET LETENDRE INC Exponent Microport Inc.

ÉEQ - 2016 ANNUAL REPORT 39 Les Agences Prodex enr. Les Importations Cavan inc. Les Rôtisseries St-Hubert ltée (168342 Canada inc.) Les Importations Edika inc. Les Serres Arundel S.E.N.C. Les Aliments 2000 inc. Les Importations Herbasante Inc Les serres Biologico inc Les Aliments Bari inc. Les Impressions Borgia inc. Les Serres Ovation Inc. Les Aliments Bégin inc. Les Industries Amisco ltée Les Serres Royales Les Aliments Bercy inc. Les Industries Beco Ltée Les Serres Sagami inc. Les Aliments Blé d’Or Les Industries Bernard & Fils ltée Les Serres Sagami Saguenay inc. Les Aliments CDS inc. Les Industries Bonneville ltée Les Sols R. Isabelle inc. Les Aliments Dainty Foods Les Industries Capitol Inc. Les Sommets de la Vallée inc. Les Aliments Lebel Inc. Les Industries Jessar Les Sources Saint-Elie inc. Les Aliments Magrebia inc Les Industries Trovac ltée Les Sources Véo Les Aliments Mejicano Les Insecticides Puroguard Ltée Les Spécialités Prodal (1975) ltée Les Aliments Nutri-Delice Inc. Les Jardins de la Montagne Les Surgelés Cool & Simple inc. LES ALIMENTS OLYMPUS (CANADA) Les Jardins I.E.C. Dubuc inc. Les Terres Maraîchères Norvie inc. Les Aliments Orientalys Inc. Les Magasins Korvette ltée Les Textiles Patlin inc. Les Aliments O’sole Mio inc. Les Manufacturiers Brais et Frères inc. Les Tricots Duval & Raymond ltée Les aliments Parador inc. Les Marchands en Gros de Fruits Les Tuyaux Aston inc. Les Aliments Pearlmark Foods Inc. Canadawide inc. Les Ventes Jenere Sales Corp. Les Aliments Trophy inc. Les Marques Kin Inc Les Vergers Cataphard et fils inc. Les Aliments Whyte’s Inc. Les Marques Nuway inc. Les Vergers Lafrance inc. Les Amis du Jardin botanique Les Matelas SSH Canada Les Vergers Leahy inc. de Montréal Les Matériaux de Construction Les Vergers Pedneault Les Bijouteries Doucet 1993 Inc. Oldcastle Canada inc. Les Viandes Biologiques Les Brasseries Sleeman Ltée LES MENTHES RITO LTEÉ de Charlevoix Inc. Les Brasseurs GMT Inc. Les meubles B.O.F.F. inc. Les Viandes Walcovit Inc. Les Breuvages Cott Les Meubles de St-Félix inc Lesters Foods Ltd. Les Câbles Ben-Mor Les Meubles Marchand inc. Lévesque éditeur Les Chaussures Rubino Inc. les meubles pel international ltee Levi Strauss & Co. (Canada) Inc. Les Chocolats Vadeboncoeur inc. Les Meuneries Mondou LexisNexis Canada Inc. Les Confections Lamartine inc. Les Modes Klaus Steilmann Inc. Lexmark Canada Inc. Les Cultures de Chez Nous inc. Les Mousses de L’Estrie Inc. LG Electronics Canada Inc. Les Distilleries Melville Ltée Les Oeufs Ovale S.E.C. Life Sciences Nutritionals Inc. Les Distributions Avantgarde inc. Les oeufs Richard eggs inc. Lifescan Canada Ltd. Les Distributions Yvan Nadeau Inc. Les Pêcheries Ouellet inc. Lindt & Sprungli (Canada) Inc. Les Douceurs de l’Érable Brien inc. LES PIÈCES D’AUTO T.D.G. INC. Linen Chest inc. Les Eaux Naya Les Placements Arden inc. Lise Watier Cosmétiques inc. Les Eaux Saint-Léger Waters Inc. Les Plantes Et Décors Veronneau Inc. Literie Primo inc. Les écrits de l’Académie des lettres Les Plats du Chef inc. Literies Universelles Paga Inc. du Québec Les Producteurs de lait du Québec Little Caesar of Canada Inc. Les Éditions Cap-aux-Diamants Inc. Les Producteurs laitiers du Canada Lobe Réseau inc Les Éditions Nitram inc. Les Productions Horticoles Demers inc. Loblaws inc. Les Éleveurs de volailles du Québec Les Productions Margiric Inc Location d’Outils Simplex Les Entreprises Amira inc. Les Produits Aluminium P.S. Inc. Logiciels PMD inc. Les Entreprises Bizier Inc. Les Produits Armodec ltée Logistik Unicorp inc. Les Entreprises Catsports inc. Les Produits Daubois inc. L’Oréal Canada inc. Les Entreprises Leznoff 2011 inc. LES PRODUITS DE LAITIER Loto-Québec Les Entreprises Réjean Lavoie MEHADRIN INC. Louis Elenakis Les Entreprises Rolland inc. Les Produits de Santé Audessa inc. Louis Fillion Électronique inc. Les Entreprises Vagabond inc. Les produits de soins pour la peau au Louis Garneau sports inc. Les Entreprises Vivre en Forme Inc. lait de chèvre Canus inc. LoyaltyOne, Co Les Fermes E. Notaro Et Fils Inc Les Produits Industriels LUBECKI TECHNICAL HOLDINGS INC. Les Fermes Leclair et frères ltée Jean-Paul Côté inc. Lumen, une division de Sonepar Les Fermes Lefort Les produits Techniseal inc. Canada inc. Les Fermes Lufa Les Produits UNI J.G. Côté Inc. Lunetterie New Look Inc. Les Fermes Rivest Bourgeois inc. Les Produits Valfei inc. L’Union des producteurs Les Fines Herbes de Chez Nous inc. Les Promotions Atlantiques inc. agricoles - Publications Les Franchises Panda ltée Les Pros de la Photo (Québec) Inc. L’Union-Vie, Compagnie Mutuelle Les grands feux du Casino Les Publications Charron & Cie inc. d’Assurances du Lac-Leamy Les Publications Groupe L’Unique, assurances générales inc. Les Hôtels Villegia TVA-Hearst inc. LUSH Handmade Cosmetics Ltd. Les Hottes Gimi inc. Les Restaurants Lafleur inc. Lussier Dale Parizeau Les Immeubles Roussin Ltée Les Rôtisseries Benny M&M Meat Shops Ltd.

ÉEQ - 2016 ANNUAL REPORT 40 M4 Concordia 9252-3513 Québec Inc Mercier wood flooring inc. Murray Sales Inc. MAAX Bath Inc. Merck Canada inc. Musée de la civilisation Mademoiselle Ellégance Inc. Messageries Dynamiques Musée d’histoire d’ethnographie Magasins Lecompte inc. Métaltech-Oméga Inc. et d’art religieux Magasins Trevi Inc. Metro Richelieu inc. Musée national des beaux-arts Magazine Prestige inc. Meubles BDM+ inc. / du Québec Magtar Sales inc. Groupe Bermex Inc. Musique Select Inc. Maheu&Maheu Inc. Meubles Branchaud inc. National Herring Co. Maibec inc. Meubles Concordia ltée National Smokeless Tobacco Maison Chaleur Et Confort Inc. Meubles Domon ltée Company Ltd. Maison de la pomme de Meubles Jaymar Corp. Nature 3M inc. Frelighsburg Inc. Meubles JC Perreault inc. Nature’s Path Foods Inc. Maison de thé Camellia Sinensis Meyer Canada Inc. Nature’s Sunshine Products Maison des futailles S.E.C. Mia foods inc. NaturoSources MAISON RUSSET INC. Michael Rossy ltée NATURPAC Maison Théâtre Michaels Stores Inc Natursource Inc. Maître Saladier inc. Michel St-Arneault inc. Nautilus Plus Inc. Makita Canada Inc. Microsoft Neatfreak Group Inc. Manhattan International Trade Inc. Midlon foods inc. Nemcor Inc. Mansfield Medical Distributors Ltd. Midway Industries Ltd. Nergy Santé Inc. Manteaux Manteaux Miel Labonté Inc. Nespresso Canada Manu Vic inc. Miele Limited Nestle Canada Inc. Manufacture Leviton du Canada ltée Ministère de la Culture, des Nestle Purina Petcare Mapei inc. Communications et de la Nestle Waters Canada Maple Leaf Foods Condition féminine Newell Rubbermaid inc. Maple Lodge Farms Ltd. Ministère de la Famille News Marketing Canada Corp. Marc Anthony Cosmetics Ltd. Ministère de la Justice du Québec NII Northern International Inc. Marc Bovet inc. Ministère de la Santé et des Nike Canada Corp Marcan Adhesives Corporation Services sociaux Nikol Poulin inc. MARCHÉ DE POISSON Ministère de la Sécurité publique Nikon Canada Inc. SHERBROOKE INC. Ministère de l’Éducation, du Loisir Nissan Canada Inc. Mariette Clermont inc. et du Sport Nivel inc. Marimac inc. Ministère de l’Emploi et NORTHFORK BISON MARISE VICTORIAVILLE INC de la Solidarité sociale DISTRIBUTIONS INC. Marketing Albert Mann Inc Ministère de l’Énergie et des Nouvelles Ski-Presse Inc. Mars Canada inc. Ressources naturelles Novalab Inc. Mary Kay Cosmetics Ltd. Ministère de l’Immigration, Novartis consumer health Canada inc. MAS & FILS JARDINIERS LTÉE de la Diversité et de l’Inclusion Novartis pharmaceuticals Canada inc. Masco Canada limited Ministère des Finances Novexco inc. Matériaux Bonhomme inc. Ministère des Forêts, de la Faune Novik Inc. Matériaux de construction CanWel tée et des Parcs Novo Nordisk Canada Inc. Matériaux Laurentiens inc. Mint Green Group Inc. NUMAGE QUEBEC Mattel Canada inc. MIRABÛCHES INC. Nutrinor-Secteur lait et eau Maurice St-Laurent ltée Mitsubishi Motor Sales of Canada Inc. Nutri-Oeuf inc. Mayrand ltée. MIXTE MÉDIA INC. Nutri-Zoo Inc. Mazda Canada inc. Mobilia Intérieurs inc. Objectif Monde McCain Foods Canada Mode Le Grenier inc. Occy Laboratoire Inc McCaughey Consumer Products Moen inc. Ocean Spray International Inc. Management, inc. Moishes Inc. Octroi de licenses Félix & Norton inc. McDonald’s Restaurants Molson Canada 2005 Odan Laboratories Ltd. of Canada Limited Mondelez International Office de la protection du Mcmahon distributeur Mondor ltée consommateur pharmaceutique inc. Mont Blanc S.E.C. Office des personnes handicapées Mead Johnson Nutrition (Canada) Co. Mon-tex Mills Ltd. du Québec (OPHQ) MEGA Brands Inc. Montour ltée Office franco-québécois pour la jeunesse Mega Group Inc. Montreal Pita Office Général des Eaux Minérales Ltée Mégaburo inc. Morin & Rouleau inc. OFFICE QUEBEC-AMÉRIQUES POUR Megalak Finition inc. Morris national inc. LA JEUNESSE Meilleures Marques ltée Mountain Equipment Co-op Office Québec-Monde pour la jeunesse Menu-Mer Ltée Mr Lube Canada LP Office québécois de la langue française Merangue International Limited MTD products limited OFFICE QUÉBEC-WALLONIE Mercedes-Benz Canada Inc. Multi-Portions inc. BRUXELLES POUR LA JEUNESSE

ÉEQ - 2016 ANNUAL REPORT 41 Old Dutch Foods Ltd. Paris Glove of Canada Ltd. Pro-amino international inc. Old Navy (Canada) Inc. Parmalat Canada Inc. Procter & Gamble inc. Olymel S.E.C. Pastene Inc. Produit Original Renato Olympia Tile International Inc. Patates Dolbec inc. Produits Alimentaires Berthelet inc. Omer Deserres Inc. Pâtisserie Le Fraisier inc. Produits alimentaires Sager inc Opto-Plus Inc. Patricia Lingerie Produits Alimentaires Viau inc. Oral Science Inc. Patrick Morin Inc. Produits Andalos Ordre des agronomes du Québec Pébéo Inc. Produits de pâtisserie orientale, Ordre des audioprothésistes Pediapharm Inc. une division de 140740 Canada inc. du Québec Peds Legwear inc Produits de santé Delano ltée Ordre des chimistes du Québec Peinture Micca Inc. Produits Kruger S.E.C. Ordre des chiropraticiens du Québec Pensionnat du Saint-Nom-de-Marie Produits pour animaux Yamas inc. Ordre des conseillers et conseillères Pensionnat Notre-Dame-des-Anges Produits sanitaires unique inc. d’orientation du Québec Pépinière Charlevoix Inc. Produits Shell Canada Ordre des CPA du Québec Pépinière L’Avenir Produits Vegkiss Inc Ordre des CRHA Pepsi Bottling Group Canada Produits Zinda Canada inc. Ordre des dentistes du Québec Pepsi-qtg Proprio direct inc. Ordre des ergothérapeutes du Québec Perrin Inc. Protégez-Vous Ordre des évaluateurs agréés Pfizer Canada Inc. Provisions Marquis inc. du Québec Pfizer Consumer Healthcare, a division Prym Consumer Canada Inc. Ordre Des Hygiénistes Dentaires of Pfizer Canada Inc. Publications BLD inc. Du Québec PH Canada Company Puma Canada inc. Ordre des infirmières et infirmiers Pharmacies Gregoire Arakalian Pure Treats Inc auxiliaires du Québec Pharmascience inc. Purity Life Health Products Ordre des infirmières et infirmiers Philippe Gosselin & Associés Limitée Quadrant Cosmetics Corp. du Québec Phyto-Santé ltée Québec Loisirs inc. Ordre des ingénieurs du Québec Pièces d’autos Transit inc. Quickie Convenience Stores Corp. Ordre des ingénieurs forestiers Pied-Mont Dora inc. Quickstyle industries inc. du Québec Pierre Belvedere Inc. Quiznos Canada Restaurant Corp. Ordre des opticiens d’ordonnances Pierre Fabre Dermo Cosmétique Radiator Specialty Company du Québec Canada inc. of Canada Ordre des podiatres du Québec Pierre-Olivier Dion Rapid Snack inc. Ordre des psychoéducateurs et Pizza Pizza Limited RBF International ltée psychoéducatrices du Québec Plaisirs gastronomiques inc. RCR International Inc. Ordre des psychologues du Québec PlastiFab Ltd RE/MAX LAURENTIDES INC. Ordre des technologues en imagerie Plastique DCN Inc. Reader’s Digest Canada médicale, en radio-oncologie et en PLB International inc. Reckitt Benckiser (Canada) inc. électrophysiologie médicale PMTROY Assurances et services Recochem Inc. du Québec financiers inc. Red Bull Canada Ltd. Ordre des travailleurs sociaux et Pneus André Touchette Inc. Régie de l’assurance maladie du des thérapeutes conjugaux et Pneus Unimax ltée Québec familiaux du Québec Poissonnerie du havre ltée. Régie des alcools, des courses Ordre professionnel de la Poissonneries Odessa Inc. et des jeux physiothérapie du Québec Poivre des Iles ( Le ) Régie des installations olympiques Ordre professionnel des Polyculture Plante 1987 inc. Régie du logement inhalothéreupes du Québec Polyethics Industries Inc. Reinhart Foods Ltd. Ordre professionnel des technologistes Pommes Ma-gic inc. Reitmans (Canada) Limited médicaux du Québec Porter Airlines Reliable Parts Ltd. Outillages King Canada inc. PPG Revêtements Architecturaux Rembourrage RE-NO Outils A.Richard Co. Canada inc. Renaud-Bray Ovation Médias Inc. Premier Tech Home & Garden Inc. Renew Life Canada Inc. Ove Decors ULC Premiere Products Brands of Réseau de transport de la Owens Corning Celfortec L.P. Canada, Ltd Capitale - RTC Owl’s Head Development inc. Prestilux Inc. Réseau de transport de P. K. Douglass inc. Prestolam inc. Longueuil (RTL) Pajar production ltée Primeau Metal inc Résines Sefaco Inc. Paladin labs Inc. Primerica Financial Services Restaurants Giorgio (Amérique) Ltée Palason Billard Inc. (Canada) Ltd. Restaurants Topla inc. Panasonic Canada Inc. Primo Foods Inc. Restogain inc. Paramount Training Canada Inc. Primo Instrument Inc Retraite Québec (Régie Des Rentes Parasuco Jeans Inc. Pro Circuit High Tech Nutrition inc. Du Québec) Parfumerie Paris inc. Pro Doc ltée Revenu Québec

ÉEQ - 2016 ANNUAL REPORT 42 Revlon Canada Inc. Serum International Inc. Solutions Greentag Inc. Reynolds Consumer Products Service Alimentaire Desco Inc. Sony of Canada Ltd. Canada Inc Services d’investissement FÉRIQUE Sony Pictures Home Entertainment RGR Guinois Inc. Servier Canada inc. Sopar cosmetics inc. Ricardo Média inc. Shafer-Haggart Ltd. Soprema Canada Inc. Richard Taschereau CA Shaklee Canada Inc. Souris Verte inc. Ridha cosmétiques inc. Sharp Electronics of Canada Ltd. South Shore Industries Ltd. Roadrunner Apparel Inc. Shaw Satellite G.P. SPCA (canadienne) Roberge & Fils inc. Sher-Wood Athletics Group Inc. Spécialités Lassonde inc. Robert Bosch inc. shivas watches inc. Spécialités mb inc. Robert St-Jacques SHOLA Inc. Spectra Premium Industries inc. Roche Soins du diabète, division Shopper+Inc SPG International Ltée de Hoffmann - La Roche Limitée Shoppers Drug Mart inc. Spicers, une division de Paperlinx Rogers Media Inc. Shop-Vac Canada Ltd. Canada ltée Roland Boulanger & Cie ltée Sifto Canada Corp. Spin Master Ltd. Rolf c. Hagen inc. SIGVARIS Corp Sport dinaco inc. Rona inc. Simons inc. Sport maska Inc. Ronor international inc. SIMPATICO TOURS Sports ATF inc. Rothmans, Benson & Hedges Inc. Sivaco Québec, une division de Sivaco Springs Canada Inc. Rôtisserie Fusey (1983) inc. Wire Group 2004 L.P. SSQ, Société d’assurance-vie inc. Rôtisseries Rémi Martin Inc. Skechers USA Canada Inc. St. Joseph Media Roxon medi-tech ltd SKINNER & NADEAU INC Standard Products Inc. Royal Bank of Canada Slush puppie Canada inc. Starbucks Coffee Company Royal Institution for the SML CANADA ACQUISITION CORP Station Mont Tremblant - Intrawest Advancement of Learning Smucker Foods of Canada co. Stella Pharmaceutical Canada Inc. Royer inc. (l.p.) Snap-on Tools of Canada STIHL Limited Rozon Batteries inc. Sobeys Québec Storck Canada inc. Ruchers promiel inc. (les) Société Bristol-Myers Squibb Storex Industries Running Room Canada Inc. Canada (la) Stoves builder international inc. S. Boudrias inc. Société d’assurance générale Stratos Pizzeria (1992) inc. S.C. Johnson and Son Limited Northbridge Structube Ltd. S.D. variations inc. Société de développement commercial St-Viateur Bagel Sable Marco inc Destination centre-ville Subaru Canada Inc. Sail Plein Air inc. Société de développement des Subway Franchise Systems Saladexpress inc. périodiques culturels québécois of Canada, Ltd. Salton Canada (SODEP) Sugi Sports inc. Samsung Electronics Canada Inc. Société de franchises La Piazzetta inc. Sun Life Assurance Company Sandoz Canada inc. Société de l’assurance automobile of Canada Sani-Marc Inc. du Québec Sun Products Canada Corporation Sanofi Consumer Health / Société de transport de Laval Sunbeam Corporation Canada Limited Sanofi Santé grand public Société de transport de l’Outaouais Suncor Énergie inc. Sanofi-aventis Canada Inc. Société de transport de Montréal Sunice Inc. Santa Maria-Sofina Foods Inc. Société de transport de Sherbrooke Sun-Maid Growers of California Santé Naturelle A.G. ltée Société de transport du Saguenay Sunopta inc. Santrel International inc. Société de Vin Internationale ltée Sun-Rype Products Ltd. Saputo Dairy Products Canada G.P. Société des alcools du Québec Sunstar Americas Inc. Sardo Foods Société des Établissements de Plein Sûreté du Québec SATAU INC. Air du Québec Suzuki Canada Inc. Savons Prolav Inc. Société des Traversiers du Québec Suzy’s Inc. Sca Personal Care, une division de Sca Société d’habitation du Québec Symak Sales Co. Inc. North America - Canada Inc. Société du Musée d’archéologie et Synnex Canada Limited Schluter Systems (canada) Inc. d’histoire de Montréal Tabac ADL inc Scotts Canada Ltd. Société en commandite Services FMD TallGrass Distribution Sealy Canada ltée Société MC commercial Inc. Targus Canada Ltd. Sears Canada inc. Société Place des Arts de Montréal Taro Pharmaceuticals inc. Secrétariat d’État des Chevaliers Société pour la promotion Taymor Industries Ltd. de Colomb du Québec d’événements culturels du TBM Holdco Sel Warwick Inc. Haut-Richelieu inc. TD Bank Financial Group Sennheiser (Canada) Inc. Société Sylvicole de St-Nicolas inc. Tech-Mix, une division de BAUVAL inc. Sephora Canada Sogetel inc. Technoform Industries ltée Serdy Média inc. sogetel mobilité inc. Télébec société en commandite Serres Yargeau inc. SOLUTIONS ÉCO INC Téléphone de St-Ephrem inc.

ÉEQ - 2016 ANNUAL REPORT 43 TÉLUQ (Télé Université) Transcontinental Média S.E.N.C. VF Outdoor Canada TELUS Corporation Trans-herbe inc. Via Samson Inc. Tender Corporation Travail et Santé Viande Richelieu inc. Terra Café et Thé ltée Tree of Life Canada Inc. Vibac Canada inc. Teva Canada Ltd. Tribunal administratif du travail Victor Innovatex Texas Instruments Inc. Trica inc. Victorian Epicure Inc. The Aldo Group Inc. Trudeau corporation 1889 inc. Vicwest Operating limited Partnership The Allan Candy Company Limited Trudell Medical International Vidéotron S.E.N.C. The Bank of Nova Scotia Truserv Canada ViewSonic Corporation The Body Shop Canada Limited Turkey Hill Sugarbush Ltd. Vignoble de l’Orpailleur Inc. The Brick Warehouse L.P. TVA Films, membre du Groupe TVA Vignoble Morou - 9131-8642 The Business Depot Limited TVA Publications inc. Québec Inc The Canadian Salt Co. Ltd. Tyco healthcare group Canada inc. Villa Maria The Clorox Company of Canada Ltd. U.S. Cotton (Canada) Co. Vin & Passion inc. The Dominion of Canada General UAP inc. Vincent S. Variété ltée Insurance Company Ulextra inc. Vita Health Products Inc. The Empire Life Insurance Company Ultima Foods Inc. (Olympic Dairy Vitalité Québec Mag inc The French’s Food Company Products Inc.) VITRERIE LEVIS INC. The Genuine Canadian Corp Ultramar ltée / CST Canada Co. Vitrerie Pro-Verre Inc. The Great-West Life Assurance Uniboard Canada Inc. Volières Baie-St-Paul Inc. Company Unica Canada inc. Volkswagen Group Canada Inc. The Hartz Mountain Corporation Unico Inc. Voortman Cookies Limited The Hillman Group Canada ULC Unilever Canada Voyages d’une Vie The Mentholatum Company Uniprix inc. Voyages Professionnels VP inc of Canada Ltd. Uni-sélect inc. VTech Telecommunications The Mibro group Unisource Canada, Inc. Canada Ltd. The Minute Maid company Canada Inc. Unisoya 1986 inc. W. Ralston Canada Inc. The North West Company L.P. Université de Montréal Wal-Mart Canada Corp. The Second Cup Ltd. Université de Sherbrooke Water Pik Inc. The Sherwin Williams Co. Université du Québec à Montréal WD-40 Products (Canada) Ltd. The Source (Bell) Electronics Inc. Université du Québec à Rimouski Wendy’s Restaurants of Canada Inc. The Study Université du Québec en Wenger Ltee The TDL Group Corp. Abitibi-Témiscamingue Weston Bakeries Ltd. Thermor Ltd. Université du Québec en Outaouais Whirlpool Canada L.P. Thomas & Betts limited Urgel Bourgie Williams-Sonoma Canada Thomas, Large & Singer inc. USP Canada Inc. Winners Merchants Thriftys Inc. (2005) Vacances Sunwing Inc. Win-Sir Textiles Inc. Thulé Canada inc. Valener Wismettac Asian food, Inc. Tilley Endurables Inc. Valentino Furniture Manufacturing Inc Woods Industries (Canada) Inc. Top Franchise MS Inc. Valeurs mobilières Banque World Kitchen Canada (EHI) Inc. TOPRING Inc. Laurentienne World to World Trading inc. TOPS Products Canada Value Village Stores Wrigley Canada Toshiba of Canada Limited Van de Water-Raymond Ltd./ltée Xerox Canada Limited Tour East Holidays Canada Inc. Vanico Maronyx inc. XYZ. La revue de la nouvelle Tourbieres Lambert inc. Variétés Pierre Prud’homme inc. (les) Yachting Québec Inc Tourisme Abitibi-Témiscamingue Vast-Auto Distribution ltée Yamaha Canada Music Ltd. Tourisme Baie-James Veg Pro International Inc. YM Inc. Tourisme Bas-Saint-Laurent Vélo Québec YP NextHome Tourisme Cantons-de-l’Est Vélo Québec Éditions Yves Rocher Amérique du Nord inc. Tourisme Centre-du-Québec VELUX Canada inc. Zoetis Canada Inc Tourisme Lanaudière inc. Vendirect Inc Zorah bio cosmétiques Tourisme Laval Venmar Ventilation Inc. Zuo Modern Canada Inc. Tourisme Mauricie Veranda Jardin R.P. inc. Zwilling J.A. Henckels Canada Ltd. Tourisme Montréal Verbatim Americas LLC Tourisme Outaouais Verger du Minot Inc. Tours Chanteclerc inc. Verger Hamel distribution Inc. Tours New York Inc. (fas Alio) Verger Lacroix Tous les Jours Verger Yvan Duchesne inc. Toyota Canada inc. Vergers Paul Jodoin inc. Toys R Us Canada vergers st-paul inc. Trader Corporation Vertex Pharmaceuticals (Canada) Inc. Transat A.T. inc. Vétoquinol N.-A. inc.

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August 2017