Some useful numbers

Greater and Clyde 0141 636 8421 New Appointments

Urgent diabetic foot problems- 0141 355 1595

If you have any comments or suggestions to make

The team would welcome any comments or suggestions you have to make. The team member who is seeing you will be happy to discuss these with you. INFORMATION LEAFLET

Do you wish to make a complaint?

If you are unhappy about any aspect of your treatment please East discuss this with a member of the team in the first instance, who Service will raise the issue with the Podiatry Manager. A copy of NHS complaints procedure leaflet will be made available for you

If your complaint is still not resolved to your satisfaction the Operational Manager will explain the complaints procedure

Audrey Murdoch (Podiatry Manager) Health & Care Centre 10 Saramago Street G66 3BF Tel: 0141 304 7400

What is & Clyde Data Protection Podiatry Service?

The podiatry services provides podiatric treatments to of Our staff will collect information about you so that you can receive all ages who have a medical or podiatric need. Services the most appropriate care and treatment, with decisions based on provided may include laser therapy, nail surgery, steroid the most current, complete and accurate information. Everyone injections, biomechanic assessment and acupuncture. working within the organisation has a legal duty to keep information about you confidential. New Patients can self refer by contacting the central phone line detailed below in the useful number section. Sharing Information Domiciliary visits are provided to housebound / temporary house bound patients and must be referred by GP / Nurses / Health Under the Data Protection Act, if a person is considered to be at risk Care Professionals. of harm or in danger information may be shared with either other health professionals or agencies such as Social Work Department as required.

Who is the Service Available To ?

People who live in the following areas: Equality & Diversity Kirkintilloch, , , , Recent legislation stipulates that NHS must now promote , Torrance, & equality and diversity as part of its core services. As part of our service we are committed to equality. You can be assured that you When is the service available? will be treated as an individual and with respect and dignity. If you would like to find out more on how we are promoting this, please speak to a member of the team or visit www.equalityscot.nhs.uk. Monday—Thursday 9.00am- 4:30 pm