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General Banking Activities” View metadata, citation and similar papers at core.ac.uk brought to you by CORE provided by BRAC University Institutional Repository Internship Report On “GENERAL BANKING ACTIVITIES” Of United Commercial Bank (Mirpur Road Branch) SUBMITTED TO Feihan Ahsan Lecturer Brac University SUPERVISED BY Amalendu Roy Branch Manager United Commercial Bank Limited SUBMITTED BY Humayra Haseen ID – 11304020 Major: Human Resource Management Minor: Finance LETTER OF TRANSMITTAL Date: 08.09.2015 To Feihan Ahsan Lecturer Brac University Through Amalendu Roy Branch Manager United Commercial Bank Limited Subject: Submission of Internship Report Dear Sir, It was a privilege and great pleasure for me to submit my internship report titled “GENERAL BANKING ACTIVITIES OF UCBL” that has been prepared as an essential part of my degree requirement. As you know, I had completed my internship in Mirpur branch of United Commercial Bank Limited which I got the chance to prepare my internship report on the above topic. While preparing this report I went through broad literature assessment and discussed with high bank officials. Surely ahead of any doubt it improves my understanding and also builds up my learning skill. I hope to meet your expectation from this report. I would be obliged to receive your propositions and remarks regarding this. Sincerely Yours Humayra Haseen ID – 11304020 Major: Human Resource Management Minor: Finance Department of Business Administration i STUDENT’S DECLARATION I, Humayra Haseen, student of Business Administration, Brac University, hereby state that the report offered in the name “GENERAL BANKING ACTIVITIES OF UCBL” Mirpur Road Branch, Dhanmondi, Dhaka, has been prepared and carried by me under the supervision of Amalendu Roy, Branch manager, United Commercial Bank Limited. I also state that no part of this report has been or is being submitted elsewhere for the award of any degree, diploma or recognition. _____________ Humayra Haseen ID: 11304020 Major: Human Resource Management Minor: Finance Bachelor of Business Administration Brac University ii ACKNOWLEDGEMENT First, I remember Almighty Allah for helping me to successfully prepare this report. I am thankful to the United Commercial Bank Limited authority that has assisted me by giving efficient preferred information from their portal. I shall have to put my heart rendering respect and appreciation for the consideration and co-operation which is given to complete my project work assigned report on the topic “GENERAL BANKING ACTIVITIES OF UCBL”. I express my profound thanks to Mr. Feihan Ahsan, Lecturer, Brac University, for being a co operative and very accommodating advisor and providing me appropriate direction in carrying out my Internship Report, as a part of the obligatory prerequisite for the Bachelor of Business Administration Undergraduate Program. I heartily thank all the officials of UCBL and my friends who directly or indirectly provided me their support in this regard. Finally, I would like to humble thanks to all of my family members who gave me physical, psychological and economical supports to complete my BBA Program. Humayra Haseen ID: 11304020 Major: Human Resource Management Minor: Finance Bachelor of Business Administration Brac University iii EXECUTIVE SUMMARY Modern Banking presents an extensive variety of economic services – particularly credit, funds, and payment services and carries out the widest array of economic tasks of any business firm in the financial system which is a result improvement. Earning a good image of honesty to pact with money of the shareholders is the vital characteristic of banking process. Internship program assists to attain realistic understanding along with scholastic understanding. Study is not complete without realistic details, and it helps to recognize genuine situation of study. I have obtained knowledge on General Banking procedures by getting chance as an intern in UCBL. I have worked there for three months as a prerequisite of internship part of BBA program under the Department of Business Administration of Brac University. I have chosen the subject “General Banking Activities of UCBL.” One of the first generation commercial banks in Bangladesh is UCBL which provides expert banking services and contributes to the social and economical development of the country. After initiation of business in 1983, it has been able to set up one of the biggest networks having 148 branches in different districts. United Commercial Bank Limited intends to play a primary role in the financial activities of the country. Through adapted service, inventive practices, vibrant advance and well- organized administration, it has made a distinct mark in the area of private banking division by now. Through an imaginative credit policy, it is also decisively occupied in the improvement of business, trade, and production. General Banking is the main point of discussion in this report. So I discussed its diagnosis and necessity. General banking operation includes general account’s opening, requirements of opening accounts, schemes, rate of interest on deposit, cheque clearing and bills department sections, collection section, local remittance department and customer services. iv I have organized the report in the following way: In chapter –1, the introductory terms and purposes of the report, restrictions regarding the report, tactic and source of the study are described. In chapter – 2, describes the general situation of UCBL, including the history, the market share, support, diverse actions, branch network and administration hierarchy etc. In chapter – 3, represents the overall actions of general banking and its diverse products characteristic and services. In chapter – 4, UCBL’s financial position is described here. In chapter – 5, The internship positions, duties and learning points which have done in the UCBL are shown. In chapter – 6, The SWOT analysis of UCBL is described here. In chapter – 7,8,9 the last chapter, is all about ending, suggestions of the report and bibliography. V TABLE OF CONTENTS Chapter 1: Introduction ........................................................................................... 1.1 Introduction ..........................................................................................................................1 1.2 Origin of the Report .............................................................................................................2 1.3 Objective of the Report ........................................................................................................2 1.4 Scope of the Study ...............................................................................................................3 1.5 Methodology of the Study ...................................................................................................3 1.6 Limitations of the Study.......................................................................................................4 Chapter 2: Organizational Overview ...................................................................... 2.1 Concept of Bank ..................................................................................................................6 2.2 Brief History of Banking System in Bangladesh .................................................................6 2.3 Banking Industry ..................................................................................................................7 2.4 List of Banks ........................................................................................................................8 2.4.1 Central Bank: Bangladesh Bank .....................................................................................10 2.4.2 Commercial Banks ............................................................................................................9 2.4.3 Specialized Development Banks .......................................................................................9 2.5 Financial Institutions ..........................................................................................................10 2.6 Branch and Unit Banking...................................................................................................11 2.7 Historical Background of United Commercial Bank Ltd ..................................................11 2.8 Overview of United Commercial Bank Ltd. ......................................................................12 2.9 Board of Directors ..............................................................................................................13 2.10 Management .....................................................................................................................13 2.11 Corporate Information at a Glance ..................................................................................13 2.12 Objectives of UCBL ........................................................................................................14 2.13 Mission .............................................................................................................................14 2.14 Vision ...............................................................................................................................14 2.15 Core Values ......................................................................................................................14 2.16 Business Motto ................................................................................................................15
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