WALDEN LODGE – Guest Information
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WALDEN LODGE – Guest Information We have put together the following information to answer practical questions you may have, as well as giving you an introduction to the local area. We hope this will help you to enjoy your stay with suggestions of walks and places to explore in the Vale of Glamorgan, as well as a guide to pubs, restaurants and shops. We would be delighted to help with any further information that you may need. Contact Paula 01446 794362 07766 726317 [email protected] Contents 1. House keeping 1.1 In case of a fire 1.2 Emergency Contacts and Services 2 Contact a member of Staff 2.1 House Bell 2.2 Call and text 3. Your accommodation 3.1 Blankets 3.2 Hair Dyers 3.3 Hot water bottles 3.4 Radiators 3.5 Torch 3.6 Starter Pack 3.7 Wood Burner 3.8 Fire Pit, BBQ Charcoal Bags and Logs 4 Kitchen 4.1 Oven and induction hob 4.2 Fridge and Small Freezer 4.3 Health and Safety - Fire Blanket 4.4 Bins 4.5 Where is everything in the kitchen 5 Bathroom 5.1 Shower 5.2 The Good Wash Products. 6 Main Gate 7. Local Transportation 7.1 Bus/ Taxi and Trains 7.2 Bicycles at hide 8. Understand the tides and cliffs on this coastline, for your safety 8.1 Tides 8.2 Cliffs 9. Places to Visit & Walks 9.1 Area Map with pointers to areas of interest 1-6 9.2 Walk 2 – Coast and Lighthouse Walk 9.3 Walk 3 – Celtic Crosses Llantwit Major Appendix -List of items in your accommodation -Terms and Conditions 1 Housekeeping 1.1 Fire Please put your own safety first. Please familiarise yourself with exits, escape routes and fire extinguishers on arrival. In the event of a fire, leave the building immediately. Report to the main building, press the “bell” on the Pavilion notice board, telephone 999 and ask for the Fire Service. A fire extinguisher is located on the wall beside the front door. 1.2 Emergency Contacts and Services DOCTOR Western Vale Family Practice – Llantwit Major Boverton Road, Llantwit Major, CF61 1XZ 01446 794080 HOSPITAL Princess of Wales Hospital, Coity Road, Bridgend, CF31 1RQ 01656 752752 – Accident and Emergency 24 hours In case of emergency: telephone 999 and ask for Ambulance Services For non-life-threatening medical concerns: phone NHS 111 NHS 111 is much more than a helpline, if you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser. Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if they think you need one. NHS 111 advisers can also assess if you need an ambulance and send one immediately if needed. Open 24 hours. POLICE Local Police Station - Llantwit Major Telephone 01446 792268 www.south-wales.police.uk In an emergency telephone 999 and ask for Police. For a non-emergency telephone 101 Please always telephone 999 in an emergency. For example, if there is a risk to life, a crime is happening, or when violence is threatened. Please telephone 101 for non-urgent crime and general inquiries. For example, if your car is stolen, or your property is damaged. DENTIST Wyndham House Dental Practice Boverton Road Llantwit Major CF61 1XZ 01446 795240 CHEMIST Boots Pharmacy 7 Boverton Road Llantwit Major CF61 1XZ 01446 792300 2 To Contact a member of Staff 2.1 House Bell - Press the black button on the Pavilion noticeboard 2.2 Call or text Paula on 07766 726317 or 01446 794362 3 Your Accommodation 3.1 Extra Blankets are stored in the drawer under the bed in the downstairs bedroom. Please do not use Bedding Blankets and Cushions outside 3.2 Hair Dyers There are two. One is in the cabinet in the downstairs bedroom, the other is in the cupboard behind the curtain upstairs. 3.3 Hot water bottles These are located in the drawer under the bed in the downstairs bedroom. 3.4 Radiators There are single radiators in the bathroom and both bedrooms. Temperatures can be adjusted using the control on the side of each radiator between 0 – off and 5 - highest setting. The boiler for the heating is set on a timer so that the radiators will operate in the morning and the evening. Please let us know if you need any assistance with the hot water and heating system. 3.5 Torch Located on the hook beside the front door 3.6 Starter Pack Milk is in the fridge. Tea and coffee are on the shelf in the kitchen. Wood is below the wood burner. 3.7 Wood Burning Stove and Logs Wood burning stoves may only be used once you have watched the video introduction and signed our disclaimer form. Operating / lit wood burning stoves are not to be left unattended at any time. Written wood burner instructions are beside the wood burner. Please do not use anything other than the wood, fire lighters and kindling that is provided by hide. Complementary logs are stored below the wood burner. Extra Bags of logs are available at £5 per bag. They are stored in the cupboard under the stairs. These logs can also be used for the fire pit. 3.8 Fire Pit, BBQ Charcoal Bags The metal fire pit is outside leaning against the building near the outside tap Please place the Fire Pit on the slate provided to avoid burning the ground or grass and only use a safe distance away from the lodge i.e. minimum 5 meters away. Your BBQ, and charcoal bags are located in the shed next to the lodge. BBQ – Charcoal Packs are £2.50 each Place the bag in the BBQ and light the bag. Once the coals are mainly grey and smoulding the BBQ is hot enough the cook. Please pay for any charcoal / logs used when you check out. 4 Kitchen 4.1 Oven and induction hob Induction cooking heats a cooking vessel by electrical induction, instead of by thermal conduction from a flame, or an electrical heating element. The cooking vessel must be made of or contain a ferromagnetic metal such as cast iron or stainless steel. Heat is coming from within the pan, making this method of cooking a lot more efficient. You therefore need to ensure that your pans are suitable to use on an induction hob. Press your finger lightly on the on/off symbol and choose ring / place pan on ring either back or front ring (if it is not placed it doesn’t work) / Choosing either front or back - Place finger lightly on the appropriate symbol to increase the temperature – P is the hottest only use for boiling quickly. Please use the rack beside the hob for hot pans. 4.2 Fridge and Small Freezer – please be careful to ensure freezer door closes fully. 4.3 Fire Blanket – this is hanging on the wall and can be used to smother flames in the event of a small fire. 4.4 Bins – there are three – Recycling, General and Food Waste. The Main refuse area is in the corner of the carpark. Please respect the correct disposal of waste. 4.5 Where is everything in the Kitchen? Pans Under the oven Fridge First cupboard Cleaning equipment Second Cupboard Dishwasher tablets Second Cupboard Foil Second Cupboard Candles Second Cupboard Steamer Second Cupboard Dishwasher Third Cupboard Pots and Pans In drawer below Oven Cutlery Pull-out drawer beside oven Table wear Cupboard under the breadbin 5 Bathroom Please do not put anything other than toilet paper down the toilet 5.1 Shower – there is an anti-slip shower mat hanging on the rail inside the cupboard next to the shower in the bathroom. 5.2 The Good Wash supply all our bathroom products – If you would like to purchase any of these products to take home text Paula 07766726317 6 Main Gate The gate is closed at night. If the main gate is closed, please shut it when arriving or leaving. 7 Local transport information Bus 303 Departs from the Bus Shelter in St Donats heading to either Barry or Bridgend via key towns and beeches. (Timetable every 40 mins and every 2 hours on Sunday) Taxi Llantwit Cars - 01446 794545 Andy Cars - 01446 796777 Bay Cars, Boverton Park · 029 2035 0350 Trains Llantwit Major Station 8 minutes away via Car or 303 Bus. Parking at the station is free. Trains at 22 minutes past the hour to Bridgend and 56 minutes past the hour into Cardiff. Bridgend Station 35 minutes away via Car or taxi. Parking is limited and pay and display. Main Line to Swansea and London Paddington (2.5hours). Timetables: www.nationalrail.co.uk Bicycles hide has two bikes that can be borrowed. Any accidents or incidents that occur whilst using the bikes are solely the responsibility of the user. hide at St Donats Ltd have no responsibility or liability in this regard. 8 Understand the tides and cliffs on this coastline, for your safety 8.1 Tides The beaches and shoreline along this coast are tidal. This means that they are covered by the sea at high tide and this needs to be planned for so that you do not become stranded. The tide also comes in quickly as the Bristol Channel has the second highest tidal range in the world and can reach heights up to 13metres. Daily tide times are written on the Pavilion noticeboard How the tides work? High tide has taken place you need a minimum of 1.30hours after high tide to walk on the shoreline.