Frequently Asked Questions

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Frequently Asked Questions Pandora One Promotional Offer Frequently Asked Questions Congratulations on your recent purchase from AutoNation. Thanks for the business. You are eligible to receive the 3-Month Free Trial of Pandora One™. Enjoy the best in personalized radio, ad-free! Q1: Who is AutoNation? A1) AutoNation (NYSE: AN). The nation’s largest automotive retailer with over 300 locations, representing 35 leading manufacture. The company sells new/used vehicles, parts, maintenance and repair service as well as finance, insurance and warranty products. Q2: Who is Pandora Media? A2) Pandora (NYSE: P). The nation’s largest streaming music service. Pandora provides free, personalized radio to almost 81MM people each month. Pandora is an integrated app in over 190 vehicle models across automotive manufacturures and over 1,000 consumer electronic devices. Q3 - What is the Promotional Offer? A3) Customers who purchase and/or service a vehicle between April 18th and July 18th will receive a 3-Month Free Trial of Pandora One. This offer is available in all AutoNation stores. Q4 - What is Pandora One? A4) Personalized internet radio with the following additional features: ad-free, more skips, premium quality audio, and customizable skins. Q5: How do I use Pandora in my vehicle? A5) Pandora is an integrated app in over 190 vehicle models across manufacturers and functionality may vary. As an integrated app, customers can seamlessly use Pandora with select vehicle controls such as the touchscreen, steering wheel, or voice controls for the best possible listening experience. Pandora can also be listened to in any new or pre-owned vehicle by connecting a mobile phone to an equipped Aux Jack or Bluetooth connection. For more information on how Pandora works in a specific manufacture’s vehicle, please visit http://www.pandora.com/partner and select a manufacturer to learn more. Use your mobile device only when conditions allow and as permitted by applicable law. Q6 - How do I get the Free Pandora One trial code? A6) AutoNation will send you an email within 2-3 weeks of your purchase with instructions and a unique single use redemption code. Q7 - Am I required to sign-up for paid Pandora One service after this promotional trial? A7) No. However, our hope is you enjoy the service so much that you want to keep it going. Keep in mind, you will be required to enter a credit card number to activate the promotional trial and will be charged at the end of the trial unless you opt out. No additional work is needed if you elect to continue the services. If so, Pandora will begin charging the card on file $4.99 each month. Customers can cancel the service at any time. Q8- Who do I contact with questions? A8) Please email [email protected] or call (888) 373-9272 .
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