Alcatel-Lucent IP Desktop Softphone OmniPCX Enterprise Communication Server/ OXO Connect

Alcatel-Lucent IP Desktop Softphone is a application installed on a user’s desktop (PC or Mac), tablet or (Android mobile devices). The IP Desktop Softphone emulates the Alcatel-Lucent 8068s Premium DeskPhone and offers business voice communications to on-site and remote workers. The application is quick and easy to install. It allows employees to use OmniPCX® Enterprise or OXO Connect features for on-site or remote workers, using a VPN.

Key features Benefits Business telephony: • Customer/Business relationships: Employee productivity • VoIP protocol provides all 8068s Premium DeskPhone telephony optimization features on the computer, tablet or smartphone • Suitable in both Business and Contact Center Environments • Compatible with CTI applications (for example a toolbar) IP mobility: • Free communication on business network: • Available on-site on a wired or WiFi connection or Communications, connectivity and hardware costs off-site anywhere the user is able to connect to the company IP control network using a VPN (works on Ethernet, WiFi, 3G/4G cellular) • Business telephony for remote workers: Easy integration for remote and home workers Intuitive interface: • No training: Quick, user-friendly access to telephone • Display and keys similar to the Alcatel-Lucent Premium facilities DeskPhones (add-on included) No additional server: • Cost-effective: Fully-integrated telephony solution • Available on OmniPCX Enterprise and OXO Connect Virtual Desktop Infrastructure: • Ideal solution for virtual desktop environment • Support of Citrix Virtual App and Desktop, Vmware Horizon, • Audio quality: voice optimization module and Microsoft RDS connection stability • Desktop mode and Application mode

Datasheet Alcatel-Lucent IP Desktop Softphone Technical specifications Prerequisites Communication server Configuration • Multimedia Windows PC: • OmniPCX Enterprise Communication • Languages ¬ RAM: 2 GB Server ¬ Softphone display panel: the same ¬ 50 MB free disk space ¬ Support native encryption languages as the 8068s Premium ¬ Full duplex • OXO Connect DeskPhone • Application settings menu: ¬ Network Interface Card Licences ¬ On PC: French, English, German, ¬ Processor: Intel 2 GHz minimum • OmniPCX Enterprise: Spanish, Italian, Finnish, Dutch, • Mac: ¬ IP Desktop Softphone Premium Norwegian, Portuguese, Russian, ¬ RAM: 2 GB licence per user or business mode Chinese, Korean ¬ 230 MB free space (3BA09851JA) ¬ On Android: device language ¬ Integrated sound card or USB ¬ IP Premium licence per user, agent • Ringtones: 48 KHz sample rate or business mode ¬ On PC: 15 configurable compliant ¬ IP Softphone licence agent per ¬ On Android: OmniPCX Enterprise ¬ Network Interface Card agent (3BA09975AM) or OXO Connect Ringtones ¬ Processor: Intel 2 GHz minimum ¬ Agent licence in a contact center • USB headset: (*) use case Options ¬ Ringtone is sent by the computer • OXO Connect: • Customizable skins: on demand loudspeakers, and voice ¬ IP Desktop Softphone licence per • Adaptation of application: on communications are performed user (3EH03512AA) demand with a USB headset ¬ UTL Licence (Universal Telephony Architecture ¬ Call pick-up and hang-up feature are Licence) (3EH03511AA) • The signaling of the RTP sessions supported only on Windows PC* ¬ Agent licence in a contact center between IP Desktop Softphone • Bluetooth headset*: use case and the OmniPCX Enterprise/OXO ¬ Call pick up and hang up feature Connect of Alcatel-Lucent Enterprise via Bluetooth headsets is download • Android devices: is done via the NOE protocol supported only on Windows PC ¬ Google play • QoS tickets can be generated in VoIP • From Alcatel-Lucent Business Portal combination with this application • QOS (on Windows only) ¬ Level 3 IP TOS/DSCP Display • Features integrated in Alcatel-Lucent • For PC: • OmniPCX Enterprise/OXO Connect ¬ Different skins including mini ¬ G.711 and G.729 platform display • For VDI solutions, optimized Experience ¬ Popup on incoming call architecture to deliver high quality • 8068s Premium DeskPhones ¬ Click to call from anywhere on voice • Add-on Windows Desktop Visitor Onboarding web ¬ Outlook Plugin for direct make to call application ¬ Adapted for disabled person • Compatible with the OmniPCX Enterprise • For mobile and tablet: • IP Desktop Softphone for visitor ¬ Horizontal/vertical flip equipped with smart device: ¬ Horizontal full screen user is considered as local for a limited period

• *Refer to the DSPP list

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