Alcatel-Lucent IP Desktop Softphone OmniPCX Enterprise Communication Server/ OXO Connect Alcatel-Lucent IP Desktop Softphone is a telephony application installed on a user’s desktop (PC or Mac), tablet or smartphone (Android mobile devices). The IP Desktop Softphone emulates the Alcatel-Lucent 8068s Premium DeskPhone and offers business voice communications to on-site and remote workers. The application is quick and easy to install. It allows employees to use OmniPCX® Enterprise or OXO Connect telephone features for on-site or remote workers, using a VPN. Key features Benefits Business telephony: • Customer/Business relationships: Employee productivity • VoIP protocol provides all 8068s Premium DeskPhone telephony optimization features on the computer, tablet or smartphone • Suitable in both Business and Contact Center Environments • Compatible with CTI applications (for example a toolbar) IP mobility: • Free communication on business network: • Available on-site on a wired Ethernet or WiFi connection or Communications, connectivity and hardware costs off-site anywhere the user is able to connect to the company IP control network using a VPN (works on Ethernet, WiFi, 3G/4G cellular) • Business telephony for remote workers: Easy integration for remote and home workers Intuitive interface: • No training: Quick, user-friendly access to telephone • Display and keys similar to the Alcatel-Lucent Premium facilities DeskPhones (add-on included) No additional server: • Cost-effective: Fully-integrated telephony solution • Available on OmniPCX Enterprise and OXO Connect Virtual Desktop Infrastructure: • Ideal solution for virtual desktop environment • Support of Citrix Virtual App and Desktop, Vmware Horizon, • Audio quality: voice optimization module and Microsoft RDS connection stability • Desktop mode and Application mode Datasheet Alcatel-Lucent IP Desktop Softphone Technical specifications Prerequisites Communication server Configuration • Multimedia Windows PC: • OmniPCX Enterprise Communication • Languages ¬ RAM: 2 GB Server ¬ Softphone display panel: the same ¬ 50 MB free disk space ¬ Support native encryption languages as the 8068s Premium ¬ Full duplex sound card • OXO Connect DeskPhone • Application settings menu: ¬ Network Interface Card Licences ¬ On PC: French, English, German, ¬ Processor: Intel 2 GHz minimum • OmniPCX Enterprise: Spanish, Italian, Finnish, Dutch, • Mac: ¬ IP Desktop Softphone Premium Norwegian, Portuguese, Russian, ¬ RAM: 2 GB licence per user or business mode Chinese, Korean ¬ 230 MB free space (3BA09851JA) ¬ On Android: device language ¬ Integrated sound card or USB ¬ IP Premium licence per user, agent • Ringtones: headset 48 KHz sample rate or business mode ¬ On PC: 15 configurable compliant ¬ IP Softphone licence agent per ¬ On Android: OmniPCX Enterprise ¬ Network Interface Card agent (3BA09975AM) or OXO Connect Ringtones ¬ Processor: Intel 2 GHz minimum ¬ Agent licence in a contact center • USB headset: (*) use case Options ¬ Ringtone is sent by the computer • OXO Connect: • Customizable skins: on demand loudspeakers, and voice ¬ IP Desktop Softphone licence per • Adaptation of application: on communications are performed user (3EH03512AA) demand with a USB headset ¬ UTL Licence (Universal Telephony Architecture ¬ Call pick-up and hang-up feature are Licence) (3EH03511AA) • The signaling of the RTP sessions supported only on Windows PC* ¬ Agent licence in a contact center between IP Desktop Softphone • Bluetooth headset*: use case and the OmniPCX Enterprise/OXO ¬ Call pick up and hang up feature Connect of Alcatel-Lucent Enterprise via Bluetooth headsets is Software download • Android devices: is done via the NOE protocol supported only on Windows PC ¬ Google play • QoS tickets can be generated in VoIP • From Alcatel-Lucent Business Portal combination with this application • QOS (on Windows only) ¬ Level 3 IP TOS/DSCP Display • Features integrated in Alcatel-Lucent • For PC: • Codec OmniPCX Enterprise/OXO Connect ¬ Different skins including mini ¬ G.711 and G.729 platform display • For VDI solutions, optimized Experience ¬ Popup on incoming call architecture to deliver high quality • 8068s Premium DeskPhones ¬ Click to call from anywhere on voice • Add-on Windows Desktop Visitor Onboarding web ¬ Outlook Plugin for direct make to call application ¬ Adapted for disabled person • Compatible with the OmniPCX Enterprise • For mobile and tablet: • IP Desktop Softphone for visitor ¬ Horizontal/vertical flip equipped with smart device: ¬ Horizontal full screen user is considered as local for a limited period • *Refer to the DSPP list www.al-enterprise.com The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other trademarks used by affiliated companies of ALE Holding, visit: www.al-enterprise. com/en/legal/trademarks-copyright. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Neither ALE Holding nor any of its affiliates assumes any responsibility for inaccuracies contained herein. © Copyright 2021 ALE International, ALE USA Inc. All rights reserved in all countries. DID20032601EN (June 2021).