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Evidian Self-Service Password Reset Evidian Self-Service password reset Trusted partner for your Digital Journey Because one security measure doesn’t fit all situations One help desk call for a password reset costs around 15 euros and is time-consuming (about 20 minutes). Three to four password resets are performed per employee and year (According to the Gartner Research - Note T-15-6454). A self-service password reset reduces this cost and frees up your IT. Evidian Self-Service Password Reset offers several different authentication methods. From a web portal or from their workstation, users can securely reset their Windows passwords without having to contact the helpdesk. Evidian Self-Service Password Reset is also available in offline mode. Evidian Self-Service Password Reset (SSPR) identifies the user with different means: Questions and Answers, Scan of a QR Code, Confirmation code sent via email or SMS, Push notification on mobile and subsequently executes the reset of a new password or generates a temporary password (TPA). Evidian Self-Service Password Reset Strong password policy enforcement It fits perfectly into digital workplaces with features enable users to change their with Evidian Self Service Password Reset a large range of terminals as well as on Windows password securely (network Evidian SSPR can enforce a strong VDI infrastructure (Citrix XenApp, Windows login, Windows login), connected or not password policy for the network login. You RDS and VMware). connected to the network. The solution can define the network login password provides a large range of authentication format such as the type of characters as Identity proofing methods and full audit trails to well as their position, the minimum and Questions & Answers mechanism can also demonstrate the implementation of the maximum number of characters, etc… be used to identify the user. password policy. This policy can be different regarding who From the web portal, users can generate a is resetting the Windows password. one-time code that can be verified by an administrator. Evidian Self-Service password reset Full audit trail of network login access Evidian primary password management and password change with Evidian Self features manage the expiration and the reset of the Windows password according Service Password Reset to the password policy. The solution provides a full audit trail of Notification mails are sent before password WHO has access to WHAT, WHEN and expiration to help the user manage from WHERE. Reports can be generated By enabling One-Time Password his Windows password and when the based on these audit trails. verifications via mobile, SMS and Windows password is changed. These reports can help demonstrate that e-mail for identity verification, your password change policy is effectively organizations are able to increase A large range of Self-Service Password implemented. They can also be used to end-user adoption rates of Self- Reset authentication methods: prove the return on investment. Service Password Reset up to 98%. • Answering pre-defined questions with Reporting features can also be used to or without an available network and detect accounts which the Windows without contacting of the help desk. password has not been changed for a while (risky/useless Windows account). • Scanning a QR Code with Evidian QRentry App with or without an Use your company’s existing LDAP/Active 3 reasons to manage passwords with available network and without the Directory infrastructure Evidian Self-Service Password Reset: help desk (no network connectivity is required from the mobile). Evidian SSPR relies on your existing 1. Free your IT from “Password reset” Active Directory. Thus, you do not need time cost • Using a one-time password sent via to synchronize identities, once installed email without involving the help desk all employees can benefit from the SSPR 2. Fully integrated to your Microsoft (network required). feature. All the Evidian security data is environment, with an intuitive user • Using a one-time password sent via encrypted and stored in your company interface directory: Active Directory or AD LDS. SMS without involving the help desk 3. Facilitate your multi-factor (network required). authentication deployment by From the login screen and a web portal • Validating a notification received on offering a user-friendly fallback. Evidian Self-Service Windows password the user’s mobile without involving the reset is available from a web portal help desk (network required). and from the login screen of the user’s • Using a challenge response workstation. mechanism when the reset password The solution is easy to deploy and is is used. compatible with managed services. 2 Self-Service password reset Evidian Enterprise SSO (E-SSO) main features Identity proofing Enterprise SSO is certified Citrix-Ready. Business-oriented functions A non-intrusive solution Several other solutions have been certified With Evidian Authentication Manager, sales too, you can find them on the Evidian Web You will not need to modify any of your teams and branch office employees can site. applications. Evidian Enterprise SSO share a kiosk PC. They can switch to their activates single sign-on in many types own environment in a matter of seconds, Convergence with remote accesses for of applications: Windows, web, terminal without having to close then open a BYODs and non- managed devices emulator, etc. Windows session. With Web Access Manager, Single Sign- When doctors make rounds in a hospital A universal solution On is extended to non-managed devices. their session moves with them. They This spares you from installing agents Evidian Enterprise SSO can be run access it by tapping their radio badge or on devices and exposing application from Windows, Mac OS, Android, iOS, presenting a smart card. passwords outside your internal network. on smartphone, tablet, server, virtual Furthermore, it enables PC, tablet, environment such as Citrix, Vmware or smartphone accessing Cloud applications Traders in front office or back office Microsoft, from standard and thin client. using identity federation through standard working with a cluster of PCs can with a Password vault, credentials, personal protocols such as OAUTH, OpenID single authentication, they can lock, unlock, notes and single sign-on are always secure Connect, SAMLv2. and delegate that cluster – fully or partially, and available for the user and from any permanently or temporarily. terminal. Strong authentication Ensure that your information system Evidian Authentication Manager reinforces Password-free access to your mobile is compliant with your policy and applications and manages strong authentication for Windows with smartcards or cryptographic regulations With Evidian Enterprise SSO for Mobile USB tokens, hard or soft OTP, biometrics, You can monitor your employees’ device, Evidian delivers an Android SSO RFID badges, smartphone with QRentry, attempts to access applications and PCs. and iOS SSO solution that extends its etc. All accesses will be audited by name, Enterprise Single Sign-On offer. Enterprise including accesses to Windows accounts SSO for mobile devices automatically Self-service Password Reset and generic applications. This will enable enters application passwords for you, you to demonstrate that your access A Self-Service Password request (SSPR) stores securely personal notes and policy is observed and fulfills its objectives. passwords in your mobile password function allows users who have forgotten their Windows password, or their access Evidian Enterprise SSO embeds a reporting vault, this information is securely stored module allowing dashboard generation on on-premises or in a Cloud and is available card, to unlock their accesses - even offline, with or without contacting the helpdesk. key indicators such as: activity, snapshot, from your workstation and your mobile risk, surveillance and KPIs. Reports can be devices. Emergency Access for the Windows uploaded to authorized users. Turn your mobile device into a strong session authentication device With Self-Service Password Request, users When you activate your mobile device can unlock their access themselves with with a QR Code, it becomes a secure an emergency procedure, available online access point to your enterprise network. and offline, in self-service mode. The authentication on your mobile device grants you a secure access to your applications. Easy deployment in your existing infrastructure Evidian Enterprise SSO collects user passwords so they do not need to be redefined. It can also be associated with an existing provisioning system. You can start with only one department and then deploy SSO later on thousands of devices. Evidian Enterprise SSO is based on an LDAP, Active Directory or AD LDS directory. No additional hardware is required. Eliminate use of passwords for remote users. Users, either internal or external, often have remote access to applications running in virtualized environment. Evidian Enterprise SSO frees these users from memorizing and typing passwords for these virtualized applications. For instance Evidian Self-Service password reset 3 Factsheet About Atos Atos is a global leader in digital transformation with approximately 100,000 employees in 73 countries and annual revenue of around € 13 billion. The European number one in Big Data, Cybersecurity, High Performance Computing and Digital Workplace, The Group provides Cloud services, Infrastructure & Data Management, Business & Platform solutions, as well as transactional services through Worldline,
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