Shenandoah Farms Management Survey
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Shenandoah Farms Management Survey January 13 2010 Prepared by Warren County Staff Shenandoah Farms Management Survey Summary of Results In December 2009 Warren County conducted a survey to obtain input from properly owners in the Shenandoah Farms Sanitary District regarding current and future management of the District The property owners of Shenandoah Farms POSE Inc Board of Directors have requested that the County consider taking over the operations of the Sanitary District Currently POSE is contracted by the County to maintain the roads and common properties One copy of the survey was mailed to each address located in the Shenandoah Fauns Sanitary District The address and property owner information was obtained from the County tax records County staff mailed out Three residents came the Government 1819 surveys to Center to pick up a survey 80 of those surveys were returned due to bad addresses Out of the 1742 surveys that were distributed the County received back 252 for a response rate of 145a Respondents A review ofthe surveys received shows that 714 of the respondents are year round residents of Warren County The most respondents 372have lived in the County two to five years 290 of the respondents have lived in the County more than 20 years 273 of the respondents have lived in the County ten to twenty years How long have you lived in Warren County 6 29C Less than 2 years 25years 372 1020years More than 20 yeazs Z73 Current Management Evaluation When asked if they are satisfied with the current management of the Shenandoah Farms Sanitary District responses were split with 507 of the respondents stating that they are satisfied with the current management and 493 stating they are not satisfied with the current management Are you satisfied with the current management of the Shenandoah Farms Sanitary District Yes 493 507 No 2 An additional analysis was conducted regarding the satisfaction of respondents in relation to their in number of years of residence The survey revealed that the residents who have lived the County less than 2 years were the most satisfied with the current management although this was the group with the fewest total of overall responses The following table shows the breakdown ofresponses Years of Residence Number of Percentage Satisfied with Percentage Not Satisfied Res ondents Current Mana ement with Current Mana ement Less than 2 ears 12 600 4009 25 ears 68 3689 632 1020 ears 50 489 511 More than 20 ears 53 4129 588 Question number 4 asked if the respondents are satisfied with the current level of maintenance of the roads in the Shenandoah Farms Sanitary District 372 of the respondents are satisfied and 628 of the respondents aze not satisfied Question number 5 asked if the property owner was satisfied with the current level of maintenance of the common properties in the Shenandoah Farms Sanitary District 649 said yes while 351said no When asked in question number 6 if they thought the current management of the Shenandoah Farms Sanitary District should be changed 662 of respondents said yes while 338 of the respondents said no Do you think the current management of the Shenandoah Fazms Sanitary District should be changed 338 3 DYes 4 No 662 4 For those respondents who answered yes to question number 6 they were asked what they thought were the issues with the current management of the Sanitary District by the POSF The most respondents 743felt the size of the development was the main issue 588 of respondents answered lack of fulltime staff 559 of respondents answered knowledge required and 441 answered attitudes in the community The bar graph below shows the breakdown of answers What do you drink are the issues with the current management of the Sanitary District by POSF 80 743 70 588 559A 60 441 50 40 316 30X 184No 20 10X 0 Knowledge required Size of the Attitudes in the PersorwGties Time required by Lack of fulltime development community volunteers staff When asked if the property owner would support the County taking over the management of the Sanitary District and running it as a component of the County Government 824 of the respondents answered yes and 176 of the respondents answered no Would you support the County taking over the management of the Sanitary District and running it as a component of the County Government 17 F Yes No OLt o When asked what the three biggest challenges are facing Shenandoah Farms road maintenance was the most common response 870 Drainage issuesculverts received 647 of the responses followed by costs of taxes which received 487 of the response 4 r What are fire three bigbest challenses facin6 Shenandoah Farms 1000 870 900 800 6476 700 600 500 374h 400 300 168h 200 05 100 0 Road Costs of taxes Drainage Response to Snow removal Lack of maintenance issuesculverts complaints recreational space The responses were split on question number 10which asked if respondents would support paying higher Sanitary District taxes for better roads Wonld yon rapport paying higher Sanitary District taxesfor better roads Yes 498 502 No Question 11 asked if the property owner would support participation in the VDOT Rural Addition Program to upgrade roads and have them taken into the State Highway System with the State paying 50 of costs the County 25 of costs and the Shenandoah Farms Sanitary District paying 25 of the costs 748 of the respondents answered that they would support participation in this program and 252 answered they would not support this When asked if the respondent felt as if the County is on the right track in terms of evaluating the options for management of the Shenandoah Farms Sanitary District 839 of the respondents answered yes while 161 answered no The pages following this summary report show each question and the breakdown of responses The last question asked if there were any issues of concern that had not been addressed in the survey We received 178 comments on this question The responses are listed out in this report under question 13 There were also additional comments included for questions 1 7 and 9 which are also listed in the remaining pages of this report 5 N 4 Shenandoah Farms Sanita District Mana ement Surve os4 g Y 1 Which ofthe following describes your residence statue in Warren County Year round resident Seasonal resident specify how many months per calendar year Landowner but not a resident Ifyou are not a resident ofWarren County please skip ahead to question 3 2 How long have you lived in Warren County Less than 2 years 1020 years 25 years More than 20 years 3 Are you satisfied with the current management ofthe Shenandoah Farms Sanitary District Yes No 4 Are you satisfied with the current level ofmaintenance ofthe roads in the Shenandoah Farms Sanitary District Yes No b Are you satisfied with the current level ofmaintenance of the common properties in the Shenandoah Farms Sanitary District Yes No 6 Do you think that the current management of the Shenandoah Farms Sanitary District should be changed Yes No If you answered no please skip ahead to question 9 7 if you answered Yes to Question 6 What do you think are the issues with the current management ofthe Sanitary District by POSF Check all that apply Knowledge required Personalities Size of the development Time required by Volunteers ttitudes in the community Lack offulltime staff Other Other 8 Would the over the of the you support County taking management Sanitary District and running it as a component of County Government Yes No 9 What are the three biggest challenges facing Shenandoah Farms Road maintenance Response to complaints Costs of tares Snow removal Drainage issuesculverts Lack of recreational space Other for better roads 10 Would you support paying higher Sanitary District taxes Yes No VDOT Rural Addition to roads and have them taken into 11 Do you support participation in the program upgrade the State Highway System with the State paying 60 ofcosta the County 26 of costs and the Shenandoah Farms Sanitary District paying 2696 of costa Yes No TO CONCLUDE is on the track in terms of the for c the 12 Do you believe the County right evaluating options management Shenandoah Farms Sanitary District Yea No concern not addressed in this below 13 Are there any issues that you that have been survey Please specify V Shenandoah Farms Management Survey Which of the following describes your residence status in Warren County Response Response Percent Count I Year round resident 71491 180 Seasonal resident 4l0 11 Landowner but not a resident 242o fit If seasonal resident specify how many months per calendar year you live here 10 answered question 2SZ skipped question O I If seasonal resident specify how many months per calendar year you Ilve here 1 78 Dec 22 2009 844 PM 2 2 Dec 22 2009 858 PM 3 every other weekend Dec 23 2009 809 PM 4 owned property 20 years Dec 29 2009 452 PM 5 every other week Dec 29 2009 858 PM 6 3 Dec 30 2009 824 PM 7 6 Jan 4 2010 740 PM 8 3 days per wk last 3 yrs Jan 4 2010 750 PM 9 10 months per year Jan 5 2010 400 PM 10 9 mos Jan 5 2010 412 PM 1 of 1 0 Shenandoah Farms Management Survey How tong have you lived in Warren County Response Response Percent Count Less than 2 years 6Io 12 25 years 372 88 1020 years 273 50 More than 20 years 290 53 I answered question 183 skipped question 89 1 1 of 1 U Shenandoah Farms Management Survey with the current of the Shenandoah Farms Sanitary District Are you satisfied management Response Response Percent Count Yes 5079E 113 110 No X 493 answered questJon 223 skipped questJon 29 1 of 1 0 Shenandoah Farms Management Survey Are you satisfied