Shaw Network and Services in the Regional District of East Kootenay

Presented to the Board of Directors, Regional District of East Kootenay

October 2, 2020

Kiersten Enemark, Government Relations Director Jay Ingham, Regional Operations Manager INTRODUCTION

• Inc. is a leading Canadian connectivity company providing residential customers with broadband Internet, Shaw Go WiFi, video and digital phone and business customers with Internet, data, WiFi, digital phone and video services. The Wireless division provides wireless voice and LTE data services through an expanding and improving mobile wireless network infrastructure • Shaw is actively expanding its network infrastructure in to better enable access to high speed internet and cellular service • We would like to provide an overview of the Shaw network in B.C. as well as an update on service within the Regional District of East Kootenay

2 Shaw | By the Numbers

Launched July 2020 700K+ Save hundreds per year 1.8M 2.0M+ Satellite Over 1.8 million wireless when you add Shaw 1.5M+ Cable Subscribers Internet Subscribers Subscribers subscribers Mobile to Fibre+ Internet 45k+ Business 170k+ Business Nationwide Subscribers Network covers ~75% of B.C. Subscribers Coverage 35k+ Business Subscribers

800K+ 9,600 Over $25 Residential Home + Headquartered in with a 2.5M Devices Employees Phone Subscribers Billion major presence in Vancouver, 110K 365k+ ~3,500+ Invested , Winnipeg and . Hotspots Business Phone Employees in BC over the last 7 years - Subscribers 60+ agreements with $4.4 Billion in F19 BC municipalities (operating + capital)

3 Strictly Confidential - Not for Distribution. FIBRE+ 99% of the network is fibre The last 400m (less than 0.1%) is high ADVANTA capacity coax GE Fibre Node Shaw operates one of the Average of 200 most extensive fibre networks customers per in British Columbia, delivering node the same speeds to small (Industry Avg. communities as we do in Today) urban centres Upgrading Network Speeds occurs at the Fibre Node. No need to replace wires to the home!

High Capacity Huge Potential We are only scratching Our Fibre+ network the surface of the will be able to support capacity available on 10Gbps/10Gbps of 4 Fibre+ capacity by 2021! 4 SERVICING RURAL COMMUNITIES Shaw recognizes the importance for all communities to have access to high In May 2020, Shaw launched quality, affordable internet service across British Columbia, including rural Fibre+ Gigabit Speeds for communities. consumers in 98% of our footprint in British Columbia, including Cranbrook, Kimberley, Fernie, Sparwood, Elkford, Canal Flats, Invermere, Windermere, Wasa, Fairmont Hot Springs and Radium Hot Springs Fibre+ Gigabit Speeds All Shaw Fibre+ Internet No overage charges on available in 98% of our plans let you access any Shaw internet plans network footprint 100,000+ Shaw Go WiFi All speeds over 150 Mbps Over 100 communities hotspots so you can receive unlimited usage at with a population of stay connected no matter the customer’s top speed ~2,000 have access to where you are. Fibre+ speeds

5 OPPORTUNITIES TO ACCELERATE Recognizing that connectivity CONNECTIVITY enhances local economies Regional Connectivity Strategies and access to services, we • For rural areas, developing cohesive digital strategies within a region see more and more local governments developing Internal Resources and Capacity for First Nation and Underserved digital strategies and Communities intelligent city plans to • Trusted advisor to support underserved communities in developing a digital plan accelerate connectivity Reduce Permit timeline • Develop ways to accelerate permits that allow for connectivity Include Wireless Infrastructure in Land Use Plans • Community visioning and OCPs identify areas to build wireless infrastructure

Develop and/or Update Local Telecommunication Policies or Protocol • For wireless infrastructure, develop policies that encourage connectivity by providing guidance on appropriate telecommunication infrastructure designs and locations. Improve Access to Passive Utility Infrastructure • New infrastructure to include connectivity, ex. EV changing stations with monopoles; Smart Streetlights, BC Hydro poles and small cells 6 Design for Capacity • New buildings to include infrastructure for added capacity ex Conduit for fibre space on SHAW CONTINUES TO INVEST IN RDEK

• Fibre+ Gigabit Speeds In May 2020, Shaw upgraded the network to offer Fibre+ Gig speeds in urban areas, like Cranbrook as well as smaller communities like Wasa and Canal Flats • Network upgrades continue to increase upload speeds • In Cranbrook, Shaw launched LTE cellular service in 2019 and Shaw Mobile in July 2020 • Expanding wireless LTE footprint continues with new sites in Kimberley and south of Cranbrook

7 SHAW CONTINUES TO INVEST IN RDEK To service our customers, Shaw is expanding our retail presence: - The Mobile Shop and WalMart currently sells both Freedom Mobile and Shaw Mobile - Shaw Mobile retail will be launching in October at the current Shaw Office in Cranbrook Average of 200 - We’re actively looking for a new Shaw Mobile retail location for customers2021 per node (Industry Avg. Today)

8 8 QUESTIONS? CONNECTING RURAL BRITISH COLUMBIA Whistler to Cache Creek High capacity fibre connecting underserved communities along Highway 99

Prince George to Dawson Creek Average of 200 customers per High capacity fibre connecting underserved communities along Highway 97 node (Industry Avg. Hope – Merritt – Kamloops – Pinantan Lake Today) Joint application to build new fibre and improve wireless highway coverage

Lillooet Expansion Connecting household

Chetwynd – Fort St. John High capacity fibre connecting underserved communities along Highway 29

Parksville – Port Alberni High capacity fibre route

10 10 How Shaw has responded to COVID-19 #ShawHelps Adapting our A series of robust initiatives to keep individuals, families, and communities connected. Business • We temporarily Food closed most $1M to Community Food of our retail stores. Centres Canada to address Education food insecurity. • We moved 76% of our Free access to workforce to ‘work from immersive digital home’. educational programming. WiF • We shifted to a 100% self iOpened Shaw install model for our Go WiFi to the residential customers. public for free. • For employees who can’t work Data & from home, we implemented Internet social distancing and extra Two months of channels sanitation measures in our free internet for Provided Freedom Mobile facilities. 3,500 low income customers with extra families. data and all video • We are implementing a customers with free ‘go access to several TV slow’ approach to re-opening. channels.