Extending REACH
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SIA Engineering Company Limited to our customers and our people SIA Engineering Company Limited 31 Airline Road Singapore 819831 E-mail: [email protected] Website: www.siaec.com.sg Tel : (65) 6542 3333 Fax : (65) 6546 0679 Company Registration No. 198201025C 2006/07 Annual Report Contact Persons Devika Rani Davar Company Secretary/ Vice-President Corporate E-mail: [email protected] Tel: (65) 6541 5151 Chia Peck Yong 01 Mission Statement, Corporate Profile 16 Board of Directors 46 Joint Ventures Senior Manager Public Affairs 02 Extending Reach 22 Corporate Data 58 Corporate Governance Annual Report 2006/07 08 Chairman s Statement 24 The Global MRO Industry Report E-mail: [email protected] extending REACH contents 72 Financials 14 Statistical Highlights 30 Operations Review 151 Notice of Annual General Meeting Tel: (65) 6541 5134 15 Corporate Calendar 40 Support Infrastructure 155 Proxy Form our customers more facilities enhanced services dedicated support our people training transformation engagement A META FUSION DESIGN 01 Corporate Profile As a leading maintenance, repair and overhaul (MRO) company with a reputation for technical and operational excellence, SIA Engineering Company offers TOTAL SUPPORT solutions to an expanding client base of international air carriers. Coupled with the specialised technical expertise developed over the years, SIA Engineering Company offers its customers a high level of service and highest commitment, with faster turnaround and better cost efficiencies. QUALITY Mission Statement SIA Engineering Company is engaged in providing aviation engineering services of the highest quality, at competitive prices for customers and a profit to the company. The Company also actively seeks alliances and partnerships with industry specialists and original equipment manufacturers to extend the breadth and depth of its services in Singapore and beyond. Certified a “People Developer” by Spring Singapore, SIA Engineering Company places high priority on attracting, developing, motivating and retaining its human capital. The Company holds certifications from 25 airworthiness authorities worldwide, including the Civil Aviation Authority of Singapore, the Federal Aviation Administration, the European Aviation Safety Agency and the Japan Civil Aviation Bureau. 02 Extending Reach Relentless in our efforts to reach out to our customers and our people, key initiatives were launched to further extend customer service excellence and increase staff synergy. 02 Extending Reach Relentless in our efforts to reach out to our customers and our people, key initiatives were launched to further extend customer service excellence and increase staff synergy. 04 05 the first MRO company in the world to join Boeing’s IMM programme, the move will strengthen our ability to deliver extending more cost-effective MRO solutions to our customers and support our aggressive efforts to improve turnaround time and operating efficiencies of customers’ fleets. REACH WITH DEDICATED SUPPORT In addition, we extended reach to our customers by giving In FY2006/2007, SIA Engineering Company launched a increase the Company’s airframe maintenance capacity In January 2007, we completed our first B747-400 PTF them support beyond the Singapore shoreline. We further series of initiatives to extend its reach to both its customers by a further 10%, bringing our total hangar capacity to conversion, making us one of the first MRO companies structured our Quick Action Team (QAT) to offer even and its people. 49,500 square metres. With each new hangar, the benefits in the world to attain such an accomplishment. quicker and more dedicated line maintenance services to of aircraft specialisation and critical mass yield economies our customers. Ever ready to go the extra mile, SIA TO OUR CUSTOMERS of scale leading to faster turnaround times for our Increasingly, more and more airline customers are electing Engineering Company’s QAT, comprising experienced customers. to focus on their core airline businesses, leaving the engineers and technicians available around the clock, can As Asia's premier MRO service provider, SIA Engineering engineering management of their fleet to MRO specialists. be mobilised to meet urgent line maintenance operational Company continues to extend its technical and service Besides expansion in capacity, SIA Engineering Company This has driven FMP to emerge as our fastest growing needs, including Aircraft On Ground (AOG) repair and excellence by offering innovative maintenance, repair and has also readied its facilities for the B777-300ER. Dockings business. As of 2006/2007, we were managing a fleet of rectification, engine changes and other major component overhaul solutions and cutting-edge capabilities to its in Hangar 3 were modified to accommodate the longer 52 aircraft for eight airlines. To ensure that our fleet changes, such as windshields and landing gears. Airline international clientele. wingspan of the B777-300ER before the aircraft came management arm operates at a cost-effective level for customers can also choose to re-route their aircraft in the for its first servicing in December 2006. Airframe systems our airline customers, we have outsourced our region to Singapore Changi Airport for rectification if they WITH MORE FACILITIES servicing and component overhaul equipment needed warehousing needs to a third party international logistics develop problems en-route. for B777-300ER servicing were also in place. provider, which provides the storage and logistics support Against the backdrop of a buoyant aviation industry, with for our rotable assets. An integrated centre, Integrated Maintenance Operations new-generation aircraft such as the Boeing B777-300ER, WITH ENHANCED SERVICES Control (IMOC), was also set up to provide close monitoring Airbus A380 and Boeing 787 Dreamliner coming on With the key focus of lowering costs for our customers of daily aircraft operations for our customers. IMOC is stream, we continue to invest in new hangars. Fleet Management Programme (FMP) and our entry into in all possible areas, we have collaborated with Boeing dedicated to the pre-planning and coordination of the Passenger-to-Freighter (PTF) conversion business are in its Integrated Materials Management (IMM) programme. manpower, equipment and logistics support for the aircraft In FY2006/2007, we announced plans to build our sixth two recent examples of how we have adapted and Under the agreement with Boeing, the aircraft even before its landing at the airport. This will maximise hangar, which will be the world’s first facility to adopted new skill sets to expand and enhance our suite manufacturer takes overall responsibility for the expendable the maintenance actions executed within the short period commercially service the A380. The sixth hangar will of MRO services. aircraft parts we need to support our MRO activities. As of transit time and minimise technical delays. 04 05 the first MRO company in the world to join Boeing’s IMM programme, the move will strengthen our ability to deliver extending more cost-effective MRO solutions to our customers and support our aggressive efforts to improve turnaround time and operating efficiencies of customers’ fleets. REACH WITH DEDICATED SUPPORT In addition, we extended reach to our customers by giving In FY2006/2007, SIA Engineering Company launched a increase the Company’s airframe maintenance capacity In January 2007, we completed our first B747-400 PTF them support beyond the Singapore shoreline. We further series of initiatives to extend its reach to both its customers by a further 10%, bringing our total hangar capacity to conversion, making us one of the first MRO companies structured our Quick Action Team (QAT) to offer even and its people. 49,500 square metres. With each new hangar, the benefits in the world to attain such an accomplishment. quicker and more dedicated line maintenance services to of aircraft specialisation and critical mass yield economies our customers. Ever ready to go the extra mile, SIA TO OUR CUSTOMERS of scale leading to faster turnaround times for our Increasingly, more and more airline customers are electing Engineering Company’s QAT, comprising experienced customers. to focus on their core airline businesses, leaving the engineers and technicians available around the clock, can As Asia's premier MRO service provider, SIA Engineering engineering management of their fleet to MRO specialists. be mobilised to meet urgent line maintenance operational Company continues to extend its technical and service Besides expansion in capacity, SIA Engineering Company This has driven FMP to emerge as our fastest growing needs, including Aircraft On Ground (AOG) repair and excellence by offering innovative maintenance, repair and has also readied its facilities for the B777-300ER. Dockings business. As of 2006/2007, we were managing a fleet of rectification, engine changes and other major component overhaul solutions and cutting-edge capabilities to its in Hangar 3 were modified to accommodate the longer 52 aircraft for eight airlines. To ensure that our fleet changes, such as windshields and landing gears. Airline international clientele. wingspan of the B777-300ER before the aircraft came management arm operates at a cost-effective level for customers can also choose to re-route their aircraft in the for its first servicing in December 2006. Airframe systems our airline customers, we have outsourced our region to Singapore Changi Airport