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General Enquiries Examples of fares to Alford as at April 2012: If you need to contact A2B for any reason other than to make a booking, please call our general From: Alford Village enquiries number on 01224 From May 2012 664747 between 9.00 a.m. and Adult Single £0.90 Return £1.40 5.00 p.m., Monday to Friday. Child Single £0.45 Return £0.70

How much does it cost? From: Bridge of Alford Single, return and 10 journey Passenger Guide tickets are available. Also, Adult Single £1.50 Return £2.30 Connect tickets Child Single £0.75 Return £1.15 are available giving passengers a Service ‘A2B1’ operated by: Stagecoach 10% discount for onward travel from the Alford Interchange onto From: mainline bus services to Lumsden . Adult Single £2.00 Return £3.00 Child Single £1.00 Return £1.50 Trips are free for older and disabled people holding a From: Glenbuchat ­wide free bus pass. Glenkindie Those aged 16 – 18 years Adult Single £3.00 Return £4.50 Between 9.30am and 3.30pm Monday to Friday participating in the Scotland­wide Child Single £1.50 Return £2.25 scheme for Young People receive 1/3 off the A2B fare. From: Text phone/Minicom users dial 18001 Strathdon followed by 01224 665599 Adult Single £3.80 Return £5.70 Child Single £1.90 Return £2.85

A large print version of this leaflet is available on request Welcome to “Same­day” bookings may be There may be times when the What happens during bad Strathdon A2B possible but we require a minimum service runs late due to weather? the easy way to get from A of one hour’s notice. You are unforeseen circumstances. If the recommended to book at least a service is late by more than 10 to B in the Strathdon area If the service is disrupted due to day in advance whenever possible. minutes, we will call the contact bad weather, or for any other telephone number(s) you provided A2B is a demand responsive reason, and a normal service At the time of booking we will when registering for the service, to cannot operate, wherever possible door­to­door bus service, and as confirm your trip times. If we cannot provide an update. such, operates differently to other a limited service will operate. provide the exact journey time that Where possible, we will contact all public bus services you may have you are looking for we will offer you What to do if you need to used before. passengers affected to inform them the nearest available time. cancel trip(s) of the situation. This guide has been produced to When you call to book your help you get the most from your If you need to cancel a trip, please Service updates will be provided on A2B service in the Strathdon area, trips, we will ask you for the call the A2B cancellation line on the Council’s A2B website page at and should be read in conjunction following information: 01224 665580, available 24 hours www.aberdeenshire.gov.uk/a2b/. with the A2B service leaflet for a day. Please leave your name You can register at Strathdon (A2B1). ­ your name and the details of any trip(s) you www.aberdeenshire.gov.uk/alerts/ to ­ the day/date of travel wish to cancel after the recorded receive direct email and mobile Vehicle ­ the pick­up time and message. Please note this line alerts whenever the website is ­ where you want dropped off is for cancellations only. updated. If you don’t have an email address you can call us on 01224 The service is operated by a 10­ 664747 to sign up for text alerts to seat low floored bus. The vehicle and if you need a return trip: Assistance Provided to your mobile phone. Information will is wheelchair­accessible and Passengers with be automatically relayed to Waves easily recognisable. ­ the day/date of travel Disabilities ­ the pick­up time and Radio, Northsound 1 and Radio ­ where you want dropped off Scotland (Aberdeen). Booking Trips with A2B Your A2B driver will provide If your trip is time­critical, for assistance on and off the vehicle, You can check for any disruption to All trips are pre­booked through example: if you are attending an should you need it, and if time A2B services by calling our Winter the A2B booking hotline on 01224 appointment, going to work or allows, assist you to and from Weather Information Line, on 665599. You can book up to a connecting to/from another bus your door. However, if you need 01224 665466, which will have a week in advance for yourself or service, please let us know at the additional assistance you are recorded message. Alternatively, your friends. If you are travelling time of booking. recommended to travel with a call our general enquiries number. for a medical appointment you can companion. book your journey up to 2 weeks We ask all passengers to try to be If you make a booking during in advance. ready 10 minutes before the agreed bad weather please be aware that pick­up time. we can’t guarantee to get you home if the weather deteriorates.