Form to subscribe to “Al Ahly Net” online/via mobile phone (natural persons) Branch:____________________ Date: ____/____/___________ Form to subscribe to Customer name: __________________________________________ CIF: _____________________________________________________ «Al Ahly Net» online/via mobile Nationality: _______________ National ID No.: _________________ phone (Outside Egypt) Expiry date: ____/____/______ Customer address: ________________________________________ For foreigners: Passport No.: ________________________________ Issue date: ____/____/_____ Expiry date: ____/____/______ Gender: Male Female E-mail: ______________________ @___________________________ Telephone No.: Home: ___________________ Mobile: ________________________ Office: _____________________ Birth date: ____/_____/_____ Place of birth: __________________ Profession: ________________ Al Ahly Net subscription: Online Via mobile phone Service type: Inquiry Financial transactions across the customer’s accounts Operate all accounts Customer’s account numbers (credit/overdraft, saving) to be not linked to the service Account Number Customer name: __________________________________________ Customer signature: _______________________________________ All terms and conditions apply Al Ahly Net Online/Via Mobile Phone Services Operate all credit cards Terms and conditions Upon signing this application, the Customer can use “Al Ahly Net” online/ Customer’s credit cards to be not linked to the service via mobile phone services provided by the National Bank of Egypt (NBE) under the terms and conditions stated hereinafter. The provisions, terms and Card Number conditions of the account opening form and credit card application, and the conditions of NBE’s banking products used by the Customer shall also remain in full force and effect with respect to all transactions and the Customer’s relationship with the Bank. Article (1): Definitions The following words and expressions shall bear the meanings assigned to them hereinafter as follows: · “Bank” means the National Bank of Egypt (NBE) (S.A.E.) · “Customer” means the Customer of the National Bank of Egypt who holds Inquiry about loan balance an account/card. Inquire about time deposits/ saving certificates/ saving accounts · “Confidential Data” means all the data related to activating and using “Al Ahly Net” online/via mobile phone services, including but not limited to For NBE Credit Card holder Only user name, login password and/or Customer data and accounts. Please read carefully these terms and conditions before you fill in this Form Article (2): Service provision mechanism to subscribe to the Credit Card E-statement Service. Filling in and signing · Upon signing the subscription application to “Al Ahly Net” online/via mobile this Form shall be deemed an express agreement to subscribe to the phone services by the Customer, the Bank shall complete the procedures Service. Service provision shall be subject to these terms and conditions and, after verifying the Customer’s identity, provide the Customer with from time to time by Bank. a welcome letter containing the Customer’s user code (consisting of 8 Subscribe to the Credit Card E-Statement Service by digits) in addition to the Customer’s personal and financial information. The Customer shall also receive a login passcode on his/her mobile phone e-mail: Yes No recorded on the database. E-mail to receive · The Customer shall access electronic banking services via NBE website E-statements:_________________@_______________________________ and enter the 8-digit user code and the login passcode received over the mobile phone. After the system verifies the data entered, the Customer is Receive E-statements for all my credit cards: requested to create a login password and answer the security questions. Credit cards linked to the E-statement Service The Customer can also change the 8-digit user name to an alias name which the Customer desires to use. · In case the Customer forgets the login password, the Customer shall Credit cards linked to the E-statement Service answer the security questions. After the system verifies the answers of the Customer’s security questions, a system-verifiable passcode is Card No. sent to the Customer’s mobile phone to be used by the Customer. If the Customer fails to enter the correct answers to the security questions or the passcode, the Customer will have to visit the branch or contact Al Ahly Phone service on 19623 to receive new login passcode on the Customer’s mobile phone number recorded on the database. The Customer then enters the login passcode, and after being verified by the system, the Customer is requested to create new login password. · If the Customer wishes to suspend “Al Ahly Net” online/via mobile phone services, the Customer shall call Al Ahly Phone on 19623 or visit the Do you want to receive paper statements of credit cards: Yes No nearest NBE branch. If the Customer wishes to re-activate the services, □ □ the Customer shall visit the nearest NBE branch to fill in a service re- The Customer shall bear all charges set by the Bank for printing and sending activation application form affixed with three signatures by the Customer the paper statement of account of the credit card. The Bank reserves the . right to amend such charges without any objection whatsoever by the Customer. Accordingly, the Customer hereby authorizes the Bank to post Article (3): Money transfer due charges to the Customer’s credit card. · The Customer may not make any financial transactions, instructions, If “Yes”, please fill in the following: operations and/or requests exceeding the Customer’s account balance. If the Customer does so, the Bank will promptly decline the financial Mailing address: ________________________________________________ transactions, instructions, operations or requests without any notification. Customer name: ________________________________________________ · All financial transactions, instructions, operations or requests made by the Customer shall be executed using the conversion and interest rates Customer signature: ____________________________________________ prevailing and applicable at the Bank on the actual execution date and at the cutoff-time set by the Bank’s management. · The Customer shall be held liable for all the transactions executed via the services and the payment of any amounts due to the Bank resulting from such usage. · Credit card payments made by the Customer using “Al Ahly Net” online/ · The Customer shall finally and irrevocably authorize the National Bank via mobile phone services within the official working hours are credited of Egypt to communicate and disclose all and/or part of the data related on the same day of payment. Payments made by the Customer after the to his/her account with the Bank to any third party at the Bank’s sole official working hours will be credited on the next business day following discretion in order to develop and facilitate all NBE’s banking activities the date of the Customer’s request. and/or provide the Customer with premium banking services including but · The Customer shall comply with all the rules and regulations issued by the not limited to all kinds of electronic banking services, sending statements Central Bank of Egypt (CBE) regarding banking transfers. of account, postal services and ATM services, etc., without the least liability on the Bank. · The Customer is solely responsible for the accuracy of the money transfer · The Customer declares that s/he accepts the full and complete liability for information including, but not limited to, the transferee’s name, account maintaining the confidential data and all necessary measures to maintain No., transfer amount, names of the bank and branch, etc. without any and not divulge such data to any person, bank employee or any other liability on the Bank. entity. · The Customer declares that in case s/he comes to the knowledge of the Article (4): Bill payment Customer that another person has access to his/her confidential data, the Customer shall promptly contact the Bank and request suspending · The Customer shall keep sufficient account balance to pay any bills on “Al Ahly Net” online/via mobile phone services so that the Bank can take their due dates. The Bank shall not be held liable for not paying bills on their the necessary action . If the Customer fails to do so, s/he will be held due dates because of insufficient balance in the Customer’s account. The responsible for any transactions/operations made on his/her account Customer shall bear sole responsibility in case of charging any interests which are unauthorized and verified using his/her confidential data and and/or default interests resulting from overdue payments. the Customer shall remain responsible for all instructions executed by · The Customer declares his/her sole liability for the correctness of data the Bank resulting from a request or inquiry made by any person not authorized to use the Confidential Data. The Bank shall not be responsible related to the bill payment feature, including but not limited to phone No., for any claim, loss, delay fees or expenses related to such instructions. amount, bill No., etc. without the least liability on NBE and the Customer · If the Customer’s mobile phone is lost or stolen, the Customer shall shall bear all the ensuing consequences as the Bank shall not verify the promptly notify the Bank in order to suspend “Al Ahly Net” services via correctness of such data. mobile phone. · The Customer declares