Spring 2016 Discovery Guide An Overview of ’s Strategy & Solution Offerings

Infor.com Contents

Section 1 Enterprise Release

Section 2 Technology Platform

19 Infor Business 27 Infor ION 34 Infor Ming.le™ 40 Infor Mongoose Intelligence & Analytics

Section 3 Infor CloudSuite™ Industry CloudSuites Business CloudSuites

48 Infor CloudSuite 61 Facilities Management 72 Hospitality 82 Business 52 Aerospace & Defense 64 Fashion 74 Industrial 85 Corporate 54 Automotive 67 Food & Beverage 77 Industrial Machinery 87 HCM 56 Distribution 70 Healthcare 80 Public Sector 58 Distribution Enterprise

Infor Discovery Guide | 2 Contents

Section 4 Core Application Portfolio Enterprise Resource Financial Management Business Applications Human Capital Planning Solutions Management 170 Customer & Marketing 91 Infor CloudSuite 154 Expense Management Management 207 Global HR/ Industrial (SyteLine) 159 Infor Lawson 173 Dynamic Enterprise Human Resource 96 LN Financials and Performance Management & Talent Management 101 LX Supply Management Management 210 HR Service Delivery 105 Infor M3 Chemicals 164 Infor SunSystems 178 Infor Risk and Compliance 211 Learning Management 110 Infor M3 Distribution 182 EAM Enterprise 214 Talent Science 115 Infor M3 Equipment 188 Configure Price Quote 216 Workforce 123 Infor M3 Fashion 192 PLM Accelerate Management 129 Infor M3 Food & Beverage 194 PLM Discrete 134 Infor M3 197 Optiva Manufacturing 200 Integrated Business 140 System 21 Planning/Sales & Operations Planning 144 Visual 201 Supply Chain 149 XA Execution

Section 5 Industry Solutions

221 Distribution SX.e 226 Healthcare—Revenue 229 HMS 237 Public Sector— 224 Infor Cloverleaf Cycle Management 232 Public Sector (Hansen) Libraries Integration Suite 228 Care Workloads

Infor Discovery Guide | 3 The“ lightweight, easy to install and configure Infor ION produced a quick return on investment.”

John Vaughan Pride Industries

Enterprise Release Infor Discovery Guide | 4 Section 1 Enterprise Release Faster, more collaborative, and easier to use.

Enterprise Release Infor Discovery Guide | 5 The Infor Technology Platform Cloud, mobile, and science combine to help companies operate seamlessly, automatically, and intelligently—anywhere in the world.

At Infor, we don’t believe in standing still. Your business doesn’t and neither do the customers you serve. Today matters, but what’s coming tomorrow? Knowing the answer is one thing. Shaping it is another matter entirely. That is our mission for one simple reason—it’s what you need to take your business to the next level.

In the last 5 years, Infor has delivered over 11,500 product enhancements and 300 new applications. The 10x technology platform brought major enhancements to Infor’s core product lines. Rolling out during the course of 2016 will be the Xi technology platform—an evolution of 10x that features multi-tenancy, open source capabilities, mobile-first design, and dynamic science analytics. And we have no intention of stopping there. We will continue innovating with solutions and strategies based on the following three principles:

• Specialized by industry—We understand that the needs of dairy producers are different than those of brewers or automotive manufacturers. As the world’s first industry cloud company, we have built industry-driven cloud suites that give you last-mile functionality with all the benefits of cloud deployment. Our range of industry solutions will continue to expand.

• Powered by science—The next generation of enterprise software won’t just collect, report, and distribute information. Infor is investing in data science to give you solutions that will anticipate problems and respond with solutions. Our goal is to put the power of predictive analytics at your fingertips.

• Built to work beautifully—Our intuitive, responsive, and elegant user experience design empowers Infor applications to work the way you do. We’ve replaced confusing workflows and complicated screens with a beautiful, consumer-inspired interface designed around each user’s role. This focus on creating experiences people love will remain a key guiding principle for every effort we undertake.

We encourage you to explore this Discovery Guide and learn about all that Infor has to offer.

Enterprise Release Infor Discovery Guide | 6 Infor Momentum

Roadmap

2004 2011 2012

Founded in 2004 with a Infor Industry Teams Infor 10 Hook & Loop mission of deeper industry specialization Expert teams assigned Next Generation In-house design firm by industry Enterprise Suite to create beautiful user experiences • Common platforms for social, mobile, analytics, and integration

• Integration across all products and applications

• Global capabilities and industry-specific functionality

2013 2014 2016

Infor 10x Infor CloudSuite Infor Dynamic Science Infor Xi Labs Social collaboration and Industry-specific software Open source functionality cloud capabilities bundles deployed securely in Analytics that empower and mobile-first design the cloud the enterprise • Infor Ming.le™ social • In-context capabilities collaboration platform for every solution and and SoHo user interface role-based dashboards

• Centralized reporting, • Support for open sources mobility, and analytics (Postgres Plus, Linux); single through a common platform set of APIs

• Cloud service through • Modern cloud with Amazon® Web Services auto-scaling for better economics • Infor Customer Upgrade Program

Vision

Science-powered business

• Machine-to-machine (M2M) solutions

• Workforce Management for healthcare

• Price and performance optimization

Enterprise Release Infor Discovery Guide | 7 What’s New? New cloud solutions

GT Nexus Key benefits

GT Nexus, acquired by Infor in 2015, built a world-class offering around a simple but powerful idea: put a single, cloud-based collaboration platform at the center of a huge but enormously Single cloud-based inefficient industry—global trade and logistics. The result is an offering that gives companies collaboration platform a rapid, low-cost way to enable hundreds of inter-company supply chain processes on a global scale and across entire trading communities to drive new levels of operational efficiency and Low-cost way to enable business agility. inter-company supply chain processes Together, Infor and GT Nexus will redefine modern manufacturing and global trade by providing customers with a global commerce cloud that offers unprecedented supply chain visibility into goods in transit and at rest, as well as the ability to control and optimize production. Unprecedented Multi-enterprise partners will collaborate in Infor’s commerce cloud to design, plan, build, supply chain visibility ship, and deliver products faster and more accurately match them to actual demand with less buffer inventory. Benefits will include reduced inventory buffer in the supply chain, faster delivery times, optimized transit costs, and the ability to handle frequent order changes based on market conditions. The combination of Infor’s CloudSuite™ applications and the GT Nexus cloud will represent the future of multi-enterprise manufacturing and commerce.

Infor CloudSuite Distribution Key benefits

Infor CloudSuite Distribution is a ready-to-run solution built especially to meet the needs of Streamline key the distribution industry. Offering all the benefits of cloud deployment, the solution provides processes across proven capabilities in key areas like inventory management, order processing, pricing and your business rebates, supply chain and procurement, value-added services, financials, and more. You get a functionally rich, comprehensive, cloud-based suite designed to optimize your business, keep all of your distribution systems and data current and reliable, lower costs, increase Flexibility and scalability profits, and get 24x7x365 access to your core business systems and data in a secure, to easily take on new flexible, hassle-free environment. markets

Optimize every facet of your operation— from omni-channel sales, supply chain management, and procurement, to financials, value add, and more.

Enterprise Release Infor Discovery Guide | 8 What’s New? cont’d New cloud solutions

Infor CloudSuite Distribution Enterprise Key benefits

Infor CloudSuite Distribution Enterprise is a multisite, multi-company, multicurrency, and Support for 43 multi-language solution that gives wholesale distributors visibility into virtually every facet countries and 18 of their enterprise—including suppliers, customers, and products—across all markets. And it languages—to make does all this within a secure infrastructure built specifically for the distribution industry. Infor expanding into new CloudSuite Distribution Enterprise features robust capabilities that encompass everything geographies easier from sales management to supply chain management, value-added services, purchasing, complex pricing, financial management, rebate management, demand planning, and more. Infor CloudSuite Distribution Enterprise provides comprehensive, end-to-end functionality Preconfigured industry- that can help boost performance across your entire organization. leading business processes, templates, and more to speed deployment

Supports key processes, including sales, inventory and warehouse management, and value-add services

Infor CloudSuite Facilities Management Key benefits

Infor CloudSuite Facilities Management is a set of proven solutions that includes a core enterprise asset management system combined with high-value extension applications—all Better visibility delivered in the cloud. Designed to boost performance across the entire organization, it into spending helps facility managers, service providers, building owners, and building tenants operate with visibility and transparency of information, comply with regulatory requirements and SLAs, Effectively effectively manage costs, and optimize the long-term value of assets. Companies around the manage costs globe—including more than 60% of the Fortune 500—use its core solutions, which continually evolve to match industry needs. Optimize the long-term value of assets

Enterprise Release Infor Discovery Guide | 9 What’s New? cont’d New cloud solutions

Infor CloudSuite Industrial Machinery Key benefits

Infor CloudSuite Industrial Machinery is a comprehensive suite of capabilities and tools Improve forecasting, specifically designed to meet the needs of industrial machinery and equipment (IM&E) planning, and manufacturers who manage a complex array of information before they ever sell a product. responsiveness with IM&E companies get built-in, industry-specific tools to help them manage highly engineered in-context business products throughout their lifecycle. This solution provides deep visibility into every aspect intelligence, analytics, of your business, so you can easily configure and price unique products, manage complex and collaboration projects, streamline production, coordinate with global suppliers, manage factory floor activities, deliver quality products, and manage service operations. Manage logistics and aftermarket service

Free up capital to expand, modernize, and scale

Infor CloudSuite Financials and Supply Management Key benefits

Infor CloudSuite Financials and Supply Management is a next generation solution that redefines Customizable what business management technology can be. Role-based, data driven, consumer-inspired, general ledger mobile enabled, and delivered in the cloud, this solution delivers end-to-end capabilities for improving the efficiency of core financial management functions and identifying opportunities to control indirect spend by increasing compliance and leverage with suppliers. Consumer-inspired, role-based user interface CloudSuite Financials features a customizable general ledger that can also act as a data warehouse, allowing you to import both financial and non-financial data; unlimited dimension strings that can be tailored to your industry; and embedded, in-context analytics that serve up Market-leading last mile information to users automatically based on their role. CloudSuite Supply Management offers industry functionality full source to settle capabilities that provide complete visibility into indirect spend, empower staff to manage more categories of spend, and help streamline sourcing and procurement to enable efficient management of the full spend lifecycle.

Both components of this fully integrated solution also feature a role-based, consumer inspired user interface that aggregate processes and information and brings both work and information directly to users. Collaboration tools are embedded in the application to centralize and streamline communications, while deep industry-specific features give companies the unique functionality they require without extensive customizations. The result is a solution that allows you to become the financials and supply management department you always knew you could be. Learn more about Infor CloudSuite Financials and Supply Management.

Enterprise Release Infor Discovery Guide | 10 What’s New? cont’d New cloud solutions

Infor CloudSuite Public Sector Key benefits

Infor CloudSuite Public Sector is designed to address public sector needs from national government and federal agencies to state and local governments to colleges and universities. Reduce IT upgrade and Offering all the benefits of cloud deployment, the solution provides proven capabilities in maintenance costs key areas like budgeting, finance, procurement, public safety, asset management, human resources, payroll, governance risk and compliance, and community development and Easily manage budgets, regulations. You get an end-to-end solution with functionality tailored to meet the complex payroll, and assets industry demands of government, education, transit, and utilities—all within a secure cloud infrastructure built specifically for government. Deliver better citizen services

An enterprise release that delivers major advancements across the entire suite.

Our objectives:

Lower total cost Specialize by industry Enable adoption of Make upgrades seamless of ownership Enable customers to get out high-value extension Enable customers to upgrade Deliver pre-configured of the software business by applications easily and efficiently through solutions and Implementation relying on standard packaged Provide high value expansion predefined content packs, Accelerators that make software without the need opportunities for customers cloud, or phased upgrades and deployment faster and more for modifications. Empower with packaged ION-based mobile applications. efficient. Continue to invest customers to simplify complex integrations to Sales & in platform independence, processes using industry Operations Planning, Time Offer industry-specific virtualization support, and best practices for Industrial Track, PLM, Infor Risk and CloudSuites tailored to meet private and public cloud Machinery & Equipment, High Compliance, Expense companies’ end-to-end deployment options. Tech, Automotive, Aerospace Management, LN Multi-Books, business processes—because & Defense, Industrial, Treasury Management, and no two clouds should be alike. Manufacturing, and MRO e-commerce. Service providers.

Enterprise Release Infor Discovery Guide | 11 Solution Map

Soho user experience

• Infor Ming.le: Social Business • Analytics: In-context business intelligence

Microvertical suites

Manufacturing Healthcare Public Sector Distribution Hospitality

Financials Expense Learning Marketing Resource Asset Management Warehouse & Management Management Management & Sustainability Transportation Budget, Planning & Management Consolidation HR & Payroll HR Shared Services Sales CRM Product Lifecycle Management Supply Chain Governance, Risk & Talent Management E-commerce Service Management Compliance Management Product Workforce Inbound/Outbound Configuration Social S&OP Procurement Scheduling Marketing Management

Time & Attendance

Technology

• Local.ly Cloud based localizations—Tax reporting, accounting, • ION Integration, Workflow, Alerts, Business Vault, bank messages Business Intelligence

• Mongoose Rapid application development • CloudSuite Hybrid, SaaS, Sky Vault

Infor Technology Platform Core Features Common Component Adoption Achieves major advancements in Infor’s Major investments have been made in each All major Infor applications feature a emerging technology platform, particularly application to achieve new features that reinvented user experience through in the areas of core ION integration, support microvertical business processes in HTML5 and the Infor Ming.le collaboration enterprise collaboration with Infor Ming.le, focus industries, performance and scalability platform, pervasive and in-context analytics the mobile development platform, and Infor enhancements, and packaged content to embedded throughout workflows, mobile- Analytics, which includes the Business reduce deployment complexity and total enabled workflows, packaged integration Vault, Reporting, and pervasive business cost of ownership. via ION to high value extension applications, intelligence content. and expanded globalization via Local.ly.

Enterprise Release Infor Discovery Guide | 12 Analyst Validation

Research from prominent industry analysts is abuzz with talk of Infor 10x technology, which is easily available through the Infor Upgrade Program. Read below for a sampling of expert opinions.

The“ ‘10x user experience strategy’ allows users to get stuff done faster with fewer screens and clicks for better comprehension, action and results.”

Ralph Rio ARC Advisory Group

Infor’s“ commitment to an open source stack is another key piece of its strategy to disrupt its main competitors (SAP, Oracle), reducing and challenging their steady technology license streams.”

Infor runs CloudSuite on AWS — Inflection Point or hot air balloon?

Holger Mueller Vice President and Principal Analyst, Constellation Research, Inc.

Enterprise Release Infor Discovery Guide | 13 Analyst Validation cont’d

SaaS“ adoption has been strong among medium and small size organizations. Expectations are that this will extend to larger enterprises. Infor’s CloudSuite fits this trend for a lower initial acquisition cost with a proven infrastructure for high security and reliability.”

Ralph Rio ARC Advisory Group

…they“ have some of the most amazing UI I have seen for Enterprise Software in many years if not ever. Mobile, desktop, tablet — all well covered and retaining the main attributes of the interfaces. The ability to build and modify interfaces easily also supports the move to adopt mobile as the leading platform by most organizations. All in all, definitely a key differentiator for them if not the best.” thinkJar “Infor, The Teenager,” Esteban Kolsky

Enterprise Release Infor Discovery Guide | 14 Beauty as a core competency

Hook & Loop is the internal creative development group of Infor. Part product R&D, part creative lab, Hook & Loop is an energetic think tank where creative curiosity becomes business reality.

Composed of more than 80 talented creatives—including designers, writers, developers, and filmmakers, all experts in the art of creative problem solving—Hook & Loop works closely with Infor developers and product managers around the world to create innovative product experiences.

Our team helps Infor communicate its brand vision—delivering intuitive, responsive, and elegant user experience designs that offer experiences people love. We’re fueled by the same start up energy that has powered the company’s recent growth and are driven to solve problems and deliver results.

Enterprise Release Infor Discovery Guide | 15 Focus on experiences

As Infor moves forward, the need to design and deliver pleasurable and meaningful experience becomes more and more important. The future lies not in the fundamentals of technology or the basics of what is expected from enterprise software—but rather in what is unexpected. We’ve shifted the focus from “look and feel” to concentrating on a holistic, fully-integrated experience.

To accomplish that, we begin at the end. We start with the user. We observe, ask questions, and wonder “What if?” With a deep understanding of what the user needs and how he or she works, we create solutions that transcend useful, reliable, and convenient to become pleasurable, meaningful, and beautiful.

For“ too long, business software has been about features and functions. We want to create human experiences—to speak to people on their terms.”

Marc Scibelli Chief Creative Officer, Infor

Enterprise Release Infor Discovery Guide | 16 I“ have a thousand ideas going through my head on ways that we could possibly make use of ION to leverage the data inside our applications.”

Mike Johnson Caldrea Company

Technology Platform Infor Discovery Guide | 17 Section 2 Technology Platform

19 Infor Business Intelligence & Analytics 27 Infor ION 34 Infor Ming.le 40 Infor Mongoose

Technology Platform Infor Discovery Guide | 18 Infor Business Intelligence and Analytics Raw data to competitive advantage

Increase Make BI Make data visibility into pervasive, consumable, business relevant actionable

Technology Platform Infor Discovery Guide | 19 Infor Business Intelligence (BI) is a unique platform that takes traditional BI to the next level.

It combines BI capabilities for organization-wide information publishing with innovative components for self-service dashboard creation, governed data discovery, predictive analytics, planning and data entry into a single integrated suite. Infor BI is the platform for Infor d/EPM, Infor Analytics, and individual solutions for BI and Performance Management.

Technology Platform Infor Discovery Guide | 20 Infor Business Intelligence Infor BI delivers self-service business intelligence. Users can access, filter, analyze, and publish information throughout their organizations and display that information in personalized dashboards— anytime, anywhere. The platform provides full mobile support for all its business intelligence and performance management capabilities. Infor BI is a fully-integrated platform that can be configured easily by business users, so they can make the most of the solution’s predictive analytics, data entry, and planning capabilities.

With Infor BI, users get a fully configurable environment to create a solution that fits their needs for any financial or operational data topic. Infor leverages these capabilities to deliver predefined content solutions—Infor Analytics—and Infor d/EPM applications that are based on the technology of the Infor BI platform, creating a truly integrated set of solutions on a single technology platform.

Roadmap

2016

New Self-Service Visualizations Fully-integrated Self-Service BI for Instant DataLinks multidimensional and relational data Application Modeling Service Proactive BI In-context BI Self-Service

Technology Platform Infor Discovery Guide | 21 Strategic Objectives Benefits

Deliver a modern user experience Personalized and Compatible with multiple seamless experience deployment methods Deliver a cutting edge platform for report and application design, data visualization, Users create personal and departmental Solutions can be deployed on-premise, usability, and scalability powered by the content that can be viewed in the office in hosted environments and in the cloud. latest in user experience capabilities, or on a mobile device while on the go. mobility, and collaboration. Integration with operational system BI for non-BI people Drill through to operational systems and Enable integration No need for deep technical understanding data to better understand causes, their Continue to provide an integrated user of BI systems required. Self-service and effects, and to make better decisions. experience for BI and performance wizard driven UIs make everyone a BI user. management functionality that seamlessly In-memory engine at the core interacts with other Infor technology Interaction and communication A sophisticated in-memory engine at components. Content can be shared trough Infor the center of BI that handles both large Ming.le and BI can become a valuable and complex queries at high performance Provide flexible deployment options source of information throughout the Provide cloud offerings and on-premise whole organization. deployment options that work seamlessly and efficiently. One flexible solution for all BI purposes Scales from small to large applications and offers reporting, planning, advanced Strategic Capabilities analytics, and self-service capabilities on the same platform. Self-service BI for web, desktop, and mobile for business users ERP Integration Powerful in-memory analytics Infor BI is generally available for any Infor business application; many of these applications SoHo User Experience provide out of the box analytical content for the Infor BI platform—see Infor Analytics. Infor BI also connects to and applications from other vendors like SAP or Oracle. Infor Ming.le and Microsoft Office integrations Language Support Designed for individual application building for BICCs (Business The Infor BI user interfaces are available in the following languages: Intelligence Competency Centers) Chinese (simplified) • Japanese • Connectors for Infor ION and applications, SAP BW, and Chinese (traditional) • Korean • Microsoft Analysis Services Czech • Malaysian • Danish • Norwegian • Industries Dutch • Portuguese (Brazil) • Infor BI can generally be applied in any industry. Infor provides predefined Infor English • Polish • Analytics content for its major industries. Finnish • Russian • French • Swedish • French-Canadian • Spanish • German • Thai • Italian • Vietnamese •

Additionally, any other application language can be set up and maintained individually by the customers.

Technology Platform Infor Discovery Guide | 22 Infor’s Analytics solutions make it easy to find the information you need to understand your business and allow information to find you.

You can have personalized information delivered to you—at your desktop or through a mobile device—to alert you of potential problems and help in daily decision making.

Your employees will be able to make better decisions and have automatic access to business intelligence as a routine part of their jobs.

Technology Platform Infor Discovery Guide | 23 Infor Analytics With Infor Analytics, customers can access, filter, analyze, and publish information throughout the organization—anytime, anywhere. The Infor BI and Infor Ming.le platforms provide the robust capabilities that business users need.

• Allows users to create personalized dashboards and reports, • Provides access to role-based dashboards, reports, taking advantage of a variety of chart options. and industry specific KPIs to boost productivity.

• Provides full mobile support and the ability for business users to • Infuses business process flows with pervasive, seamless, change the way data is represented so it makes the most sense to in-context BI. them, without help from IT.

Roadmap

20 15 20 1 6

Infor M3 Analytics (Fashion, Infor Distribution Business Infor M3 Analytics (Fashion, LN Analytics Program F&B, Equipment, QM) Analytics (Sales, Finance) F&B, Equipment, Distribution, Cost Ledger Manufacturing) Infor HCM Analytics Infor Lawson Analytics 10 LN Analytics Quality (Productivity, WFM, (Healthcare, Financials, Infor HCM Analytics Management Health & Safety) Supply Chain) (Role-based Dashboards, Benefit Reporting, Talent LN Analytics Foundation Infor CloudSuite Business LN Analytics Program Science integration) (Corporate Performance BI (Finance,Inventory, Cost Ledger Indicators, Sales, Finance, Purchasing, Sales, Service, Infor CloudSuite Business BI Production, Procurement, HR, Planning) Infor CloudSuite Industry (High-value KPIs, Executive Executive Dashboards) Analytic Packs Dashboards) Infor CloudSuite Industrial LN Analytics Service BI (Manufacturing, Printing Infor CloudSuite Industrial BI Management & Packaging, Automotive, (High-value KPIs, Executive Inventory, Purchasing, HR, Dashboards) FSM 11 Analytics (Financials, Finance, Planning, Sales ) Supply Chain, Healthcare ) Infor Distribution Business Analytics (Procurement, Infor CloudSuite Industry Inventory) Analytic Packs

Infor Lawson Analytics 10 (Healthcare High-value KPIs, Grant Management)

Technology Platform Infor Discovery Guide | 24 Strategic Objectives Highlights

Deliver a modern user experience Infor M3 Analytics using Infor BI Infor FSM 11 Embedded Analytics Provide a cutting edge platform for report M3 Analytics is built from a rich repository Supporting the technology tenets of Infor Xi, design, data visualization, usability, and of KPIs and metrics and these can be Infor FSM 11 extends the concept of a user scalability powered by the latest in user employed to further evolve and customize role by supporting analytics and reporting experience capabilities, mobility, and your analytics solution to meet your specific specific to an individual’s role. These collaboration. needs. M3 Analytics content covers multiple role-specific analytics are part of the core business domains including Sales, Finance, application and do not require an additional Power industry suites Purchasing, Production, Warehousing, license. Whether a user is a controller or Build high value industry analytic content and Equipment. a buyer, they are presented with near and related workflows for focus industries real-time key analytics and measures that and microverticals. Lawson Analytics using Infor BI are designed to drive better and faster With Infor Lawson Project Accounting decision-making. This helps users turn Enable flexible deployment Analytics, your organization can access analytics into a competitive advantage and and share the project information many top turn siloed information into synchronized Provide cloud and on-premise deployment data that allows role-based users to see options that work seamlessly and efficiently. organizations have found to be critical in building a lean business. a real-time view of their strategic and operational performance. Infor Lawson Supply Chain Analytics deliver critical supply chain KPIs, measures, and Infor CloudSuite Industrial Analytics views related to requisitioning, spend, CloudSuite Industrial Analytics offers inventory, and buyer/supplier performance integrated data, total visibility, and accurate help you run a more efficient and cost- tracking that make it easy to analyze data effective supply chain operation. down to the detail level. Flexible reporting aids in decision-making and planning, and With Infor Lawson Financial Management provides engineering with the information Analytics, your organization can access they need to adapt product and part and share the financial information many designs. top organizations have found to be vital to economic viability. Infor CloudSuite Business Analytics Infor HCM Analytics for Healthcare CloudSuite Business Analytics delivers integrated data, total visibility, and accurate With Infor HCM Analytics for Healthcare, tracking to make it easy to analyze data you can help your medical organization gain down to the detail level. Flexible reporting insight into labor costs and productivity, plan aids in decision-making and planning, and for fluctuating staffing needs, and manage provides finance, sales, and procurement overtime, agency, and staffing costs with the information they need to run their businesses more efficiently. Infor Lawson Analytics for Healthcare Built for healthcare organizations by Infor LN Analytics healthcare experts, Infor Lawson Healthcare Infor LN Analytics is built for manufacturers Supply Chain Analytics reflects a deep who want better business intelligence and knowledge of your industry and the near focused, interactive insights. It includes a optimal business processes that help ensure robust industry data model, KPIs, cubes, the delivery of quality patient care. You’ll get and dashboards from data collected in a the supply chain data you need to evaluate single, integrated data platform. Built on the processes and reveal opportunities for world-class Infor LN technology platform, enhancing efficiencies. Infor LN Analytics provides accurate, timely information about your operations Infor Healthcare Financial Management so that you gain greater visibility and can Analytics isolates key data to help more clearly see the connection between reveal patterns and trends and provide strategy and results. decision support to help improve financial management. Infor Distribution Business Analytics Infor Distribution Business Analytics includes a robust industry data model and KPIs, combined with standard reporting and role-based analytic dashboards for foundational domains such as Sales,

Finance, Inventory, and Procurement. It is integrated with Distribution SX.e and Distribution A+.

Technology Platform Infor Discovery Guide | 25 Industries Americas EMEA APAC

Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Equipment • • • Fashion • • • Financial Industries • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Hospitality • • • Industrial Manufacturing • • • Public Sector • • •

Note: This information includes desired or planned future capabilities in the roadmap that go beyond current state of product readiness

Technology Platform Infor Discovery Guide | 26 Infor ION Powerful middleware to unify your systems

Integrate Make data Reinvent systems available and enterprise processes seamlessly consumable

Technology Platform Infor Discovery Guide | 27 Infor’s ION® technology lets you easily integrate both Infor and non-Infor systems, so your applications can talk to each other without complex integrations or customizations.

ION also uses a loosely-coupled architecture that allows you to upgrade one system—or even have it go down—without impacting the others. Think of it like the Internet. If one application goes down, the Internet doesn’t go down with it. It’s the same with Infor ION.

With the release of Infor Xi Platform 12.0, ION now delivers new levels of scalability, so you can meet any requirement for system up-time and availability.

Technology Platform Infor Discovery Guide | 28 Infor ION Infor ION enables intelligent business operations by simplifying integration between disparate systems, while combining contextual business intelligence, common reporting and analysis, streamlined workflow, and business monitoring in a single, consistent architecture.

• Embraces open, non-proprietary standards like OAGIS • Provides key capabilities in the areas of exception management (industry standard XML format) to ensure that both Infor and through rules-based monitoring and unified logging and error non-Infor applications can talk to each other in the same reporting, and delivers alerts to any business user on their common language. desktop or their mobile device.

• Provides role-based access and intuitive modeling tools to ensure business users can build event monitors and workflows, as well as modify business processes, as needed.

Technology Platform Infor Discovery Guide | 29 Roadmap

First half 2016

Features Integrations

• ION Desk—HTML5 • EAM and HMS (Cloud Edition 12.0) (Cloud Edition 12.0 and On-premise 12.0) • All ION-enabled Infor apps (On-premise 12.0) • Support for XSL2 mapping (Cloud Edition 12.0 and On-premise 12.0) • Infor Ming.le (Cloud Edition 12.0)

• Graphical Web Mapper • Homepage Widgets (On-premise 12.0) (Cloud Edition 12.0 and On-premise 12.0) • OneView Mobile (On-premise 12.0) • Support ION Grid 2.0 (Cloud Edition 12.0 and On-premise 12.0)

• Support Enterprise DB ION API (Cloud Edition 12.0 and On-premise 12.0) • Service-level API registration in Infor Registry • Translations for Chinese, English, Dutch (Cloud Edition 12.0); • Infor Mobile Applications Registry other languages (On-premise 12.0) • Support for policies, including Quota, Cache, • Adoption of SoHo Xi standards (Cloud Edition 12.0) RegExpression, etc. • Infor Ming.le adoption (Cloud Edition 12.0) • Registration of third-party APIs by Tenant Admin • Role-based Homepages (Cloud Edition 12.0) • oAuth 2.0 support • Xi Homepages (On-premise 12.0) • Security Client SDKs

• Registering of custom BODs Cloud v2.0 Certification

• Cloud 2.0 certified (Cloud Edition 12.0)

• Automated provisioning (Cloud Edition 12.0)

• Auto-scaling (Cloud Edition 12.0)

• Enterprise DB and Cent OS support (Cloud Edition 12.0)

Technology Platform Infor Discovery Guide | 30 Roadmap

Second half 2016

Features Integrations

• ION API Connector • ION CE—addiitional Infor apps, third-party cloud apps (Cloud Edition 12.1 and On-premise 12.1) (Cloud Edition 12.1 and On-premise 12.1)

• Enterprise Connector in ION Grid • Oneview Mobile app (Cloud Edition 12.1 and On-premise 12.1) (Cloud Edition 12.1 and On-premise 12.1)

• Relay connectivity • Homepage Widgets (Cloud Edition 12.1 and On-premise 12.1) (Cloud Edition 12.1 and On-premise 12.1)

• Functional enhancements (Cloud Edition 12.1 and On-premise 12.1) ION API • Architectural enhancements (Cloud Edition 12.1 and On-premise 12.1) • Cloud to on-premise seamless connectivity

• Flow app • Support for transformations (Cloud Edition 12.1 and On-premise 12.1) • Auto-scaling of ION API • Xi Homepages (Cloud Edition 12.1 and On-premise 12.1) • Flow modeling • Oneview APIs

Cloud v2.0 Certification • ION Manage APIs

• Cloud 2.0 certified (Cloud Edition 12.1 and On-premise 12.1)

• Automated provisioning (Cloud Edition 12.1 and On-premise 12.1)

• Auto-scaling (Cloud Edition 12.1 and On-premise 12.1)

• Enterprise DB and Cent OS support (Cloud Edition 12.1 and On-premise 12.1)

Technology Platform Infor Discovery Guide | 31 Xi Platform 12.0 Industries Highlights Americas EMEA APAC Aerospace & Defense • • • ION Grid Enablement Automotive Provides scaling, high availability, load • • • balancing, and disaster recovery. Chemicals & Life Sciences • • • Role-based ION Desk Distribution Provides consumer-grade user experience for • • • system administrators and other end-users of Equipment the business process platform. • • •

Business Connectors Fashion • • • Enables connection with Oracle enterprise Financial Industries • • • business solutions via packaged integration to Infor extension business applications, Food & Beverage • • • such as EAM. Healthcare Infor ION API • • • Allows users to build next-generation High Tech & Electronics • • • mobile applications that leverage the existing rich application APIs in a simple, Hospitality • • • secure, and user-friendly way. Industrial Manufacturing • • • ION OneView Provides the ability to view the full life cycle Public Sector • • • of business documents to create more robust business process orchestration. Note: This information represents Graphical Mapping Tool the current state of product readiness vs. Supports robust geo-spatial functionality the desired or planned future capabilities integrated to business process flows—for in the roadmap. example, customer and supplier addresses.

Technology Platform Infor Discovery Guide | 32 Xi Platform 12.0 Highlights

ION enablement for Grid architecture Notes visible in tasks/alert emails Local date/time in ION Desk

Integrated ION Desk with Grid Translations in Pulse BODs Multi-language ION Desk management console Combined modeling with system flows Advanced search criteria in OneView Externalized message queue and user interactive workflows processing using Extended connectivity options for Support subworkflows cloud deployment Oracle EBS Connector Out of office and delegation Extended connectivity options for Asynchronous active of responsibilities hybrid deployment connections information ION Cloud Connector v2.0 Extended connectivity options for ION OneView graphical view of on-premise deployment document tracking timeline Support complex data structures in workflows Scheduled purges Role-based ION Desk HTML5 ION Desk Simplified topology Role configuration and access console XI SOHO UI design Consolidated databases Compliance reporting ION API Common installer Full tracking of user actions reportable via PDF Browser-based graphical mapper Enterprise database support

New ION Desk menu and navigation Smart matching in mapper

Workflow exit points ION Registry

Web service based exit points Integrated ION Desk in to Infor Ming.le

Notes propagation across workflow

Technology Platform Infor Discovery Guide | 33 Infor Ming.le Social business collaboration

Connect teams Capture, organize, Revolutionize completely and and audit productivity and effortlessly communication business processes

Technology Platform Infor Discovery Guide | 34 Infor Ming.le is a comprehensive platform for social collaboration, business process improvement, and contextual analytics.

Giving you the most innovative social media concepts translated into a business environment, the solution marries communications with business processes to help you work smarter and faster. From collaborating alongside core systems like ERP and financials to “following” people and objects, you’ll be able to solve problems and get work done in ways you never thought possible.

Technology Platform Infor Discovery Guide | 35 Infor Ming.le Infor’s social business platform focuses on structuring business processes and improving organizational collaboration by bringing people, assets, and information together.

• Provides business collaboration capabilities that improve • Allows you to add external users who are outside of your productivity and create a searchable knowledge base of organization to conversations. best practices. • Allows users to customize their start view using drag and drop • Captures conversations, documents, alerts, tasks, and events homepage widgets, have multiple homepages to reflect all their related to the business process, so users can take control of their roles, and even share homepages with colleagues. organizational processes. • Provides mobile capabilities via Infor Ming.le Mobile, so users can • Provides an understanding of the organizational ecosystem zero in on the issues that matter from any mobile device and take through the ability to “follow” people, assets, and applications, the necessary steps to resolve problems. and to analyze information in context.

Roadmap

June 2012 JUNE 2013 feb 2014 JAN 2015 2016

10+ 10x 10x Infor Ming.le Cloud Xi Edition (CE) 11.1 SocialSpace Infor Ming.le Structured Homepages Conversations Amazon Web Services Updated User Tasks Common installer Experience External users Various deployment Alerts options Single sign-out SharePoint 2013 Post Context apps by form New Portal Manual Workflows Paparazzi New user experience New IFS interface design Workflow Progress Mobile support for Indicator iOS, Android, Windows platforms API Non-SharePoint capabilities for on-premise systems

Enterprise DB

Technology Platform Infor Discovery Guide | 36 Strategic Objectives 10x Highlights

Reinvent business Enable a partner Launch of new Streams processes with pervasive, development ecosystem collaboration platform Streams are organized and persistent collaboration Expand and tighten integrations Evolves first generation of Infor recurring conversations around Introduce a new platform that with Infor enterprise applications user experience. Launches a business topic are tracked. changes the way businesses to provide partners and Infor Ming.le—a single platform operate internally and with customers with the opportunity with robust collaboration Homepages key external stakeholders to add products to the capabilities around business Gives users the power to by capturing conversations, Infor Ming.le community. process management. customize their start view from documents, alerts, tasks, the entire suite of applications. and events related to the Provide deployment Paparazzi They can drag and drop widgets business process. flexibility Provides the ability to “follow” to configure the homepage Offer customers the option people, tasks, and social to their liking, have multiple Expand the value of of deploying on-premise or objects in the system to see homepages to reflect all transactional systems in the cloud to accommodate when someone provides a new their roles, and even share Unlock the power of data in a variety of business and communication on a topic, an homepages with colleagues. core systems by wrapping them technology objectives, such as order changes in quantity, a with a collaboration and user globalization, risk mitigation, and delivery changes date, etc. Mobile experience platform that allows growth initiatives. Users can zero in on the issues role-based business processes Context Sharing that matter from any mobile to flow seamlessly across Enables users to grab device and take the necessary applications and organizations. contextual applications, like steps to resolve problems business intelligence, from their with Infor Ming.le Mobile. application Workflows and share The workflow interface pushes with other stakeholders via their approvals and alerts to the own posts or news feeds. appropriate people when problems arise. Users can Workflow Progress Indicator easily filter, view, and monitor tasks that need to be Allows users to track past steps completed. They can share of a Workflow to understand and discuss important how a decision was made. information with coworkers All major user experience by posting alerts and tasks components—alerts, tasks, and to specific user groups and feeds—are combined into a organizing conversations seamless interface that powers around specific processes a centralized workstation. and issues. Infor Ming.le Communities Securely invite suppliers or customers to conversations in Infor Ming.le.

Technology Platform Infor Discovery Guide | 37 Languages

Dutch • Portuguese (Brazil) • English • Russian • Finnish • Simplified Chinese • French • Spanish • German • Swedish • Italian • Thai • Japanese • Traditional Chinese • Polish •

Industries Americas EMEA APAC

Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Equipment • • • Fashion • • • Financial Industries • • • Food & Beverage • • • High Tech & Electronics • • • Hospitality • • • Industrial Manufacturing • • • Public Sector • • •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Technology Platform Infor Discovery Guide | 38 Core Features

Social Capabilities Homepage Widgets Contextual Applications

Single sign-on Notes Alerts

Integration with enterprise systems Web Context Viewer

Infor Ming.le Feed Image In-context BI

Search Bookmarks Paparazzi

Share external content Menu Posts

Profiles Posts Tasks

Connections Top Social Technology

Widget creation Contributors SQL support

Groups Contributors by Dept APIs

Direct message Trending Social AWS

#hashtagging like topics Objects iOS

@user tagging Tasks Android

Task approval from the feed Tasks by Workflow Windows

Alert approval from the feed Tasks by Status Enterprise DB

Workflow progress indicator Tasks Execution

Streams Time

Social Graph Workflow Activity

Locator

Alerts

Alerts by Status

Alerts by Monitor

Alerts by Week

BI

IDM

Technology Platform Infor Discovery Guide | 39 Infor Mongoose

Make systems Create apps No complex work the way in a flash code required you want

Technology Platform Infor Discovery Guide | 40 With Infor Mongoose, you’ll have the tools to make systems work the way you want.

Building applications and creating enhancements takes just a fraction of the time required with traditional development approaches. No knowledge of complex source codes or programming languages is required. The Infor Mongoose rapid development platform can be used to enhance existing systems or to build standalone applications that are integrated with your current family of solutions.

End users can easily modify Infor Mongoose applications after they’ve been deployed. Most importantly, all enhancements and new applications built using Infor Mongoose are automatically upgradeable.

Technology Platform Infor Discovery Guide | 41 Infor Mongoose Infor’s rapid development framework provides simple and flexible tools that can be used to build everything from complex ERP systems to simple web parts, delivering a low-cost, unified platform for all application development.

• Applications built on Mongoose can be easily integrated to Infor • A wizard-driven interface allows users to create business and non-Infor applications via ION, Infor’s lightweight middleware application features without extensive programming knowledge. platform, and leverage ION functionality like alerts, business processes, and exception management. • Users can develop and deploy Mongoose-built applications either on-premise or in the cloud, which allows these apps to be extended to users outside the organization.

Roadmap Strategic Objectives

Enable customers and partners to MAY 2016 Jan 2017 easily extend existing Infor products PaaS for Infor CloudSuite Open source version Deliver a wizard-driven design that is Infor aware via ION and JSON. First Class User Control Un-tethered for mobile solutions Offer cloud-based Responsive design enhancements New theming attributes development and deployment Native Mongoose reporting engine Next generation SoHo filtering Make developing and deploying to the cloud as easy as doing a backup, while Next generation standard controls Enhanced application deployment offering great flexibility around a mixed deployment approach of cloud or Complete designer in a browser Pixel layout enhancement on-premise and the ability to switch with no effort.

Achieve automatic web deployment and multi-device enablement Provide the ability for forms to dynamically adjust layout for different devices and as a web page.

Deliver rapid application development Enable customers and partners to build applications in days versus weeks, using forms and data maintenance wizards with basic functions preplumbed.

Technology Platform Infor Discovery Guide | 42 10x Highlights Industries Americas EMEA APAC Infor Mongoose PaaS Aerospace & Defense True multi-tenant development in • • • the Infor CloudSuite is now available. Automotive Having a PaaS option means you can • • • go into development without the hassle Chemicals & Life Sciences of installation and configuration. And • • • because it is built to work with Infor ION Distribution and Infor Ming.le CE, you’ll have all the • • • power you need to get the most out of Equipment your partnership with Infor. • • •

Infor Mongoose Reporting Fashion • • •

This feature allows users to create Financial Industries any type of reports needed for their • • • applications. These reports can be as Food & Beverage simple as traditional column reports or • • • as complex as forms-based reports, like High Tech & Electronics customer statements or even checks. • • •

First-class user control Hospitality • • • Users can now add their own controls Industrial Manufacturing • • • and have them appear in the Mongoose toolbox. These controls will act and Public Sector • • • work like native parts of Mongoose, which means easier and quicker Note: This information represents the current state of development time without having to worry about extra steps to make the product readiness vs. the desired or planned future controls work. capabilities in the roadmap.

10x Core Features

Enhanced search notes capabilities Responsive design improvements

Drag/Drop with tree node control JSON metadata as a property class

Enhanced color array UI New controls added to toolbox

Improved session management for Cloud 2.0 Certified Infor Ming.le web parts

Technology Platform Infor Discovery Guide | 43 I“ don’t trust any information that is two hours old. We need real-time information in one platform to make a good business decision, and Infor provides that ability.”

Luke Rains System Development Director, Preferred Sands

Infor CloudSuite Infor Discovery Guide | 44 Section 3 Infor CloudSuite

Industry CloudSuites Business CloudSuites

46 CloudSuite 82 Business 52 Aerospace & 85 Corporate Defense 87 HCM 54 Automotive 56 Distribution 58 Distribution Enterprise 61 Facilities Management 64 Fashion 67 Food & Beverage 70 Healthcare 72 Hospitality 74 Industrial 77 Industrial Machinery 80 Public Sector

Infor CloudSuite Infor Discovery Guide | 45 Infor CloudSuite

Reduce Dramatically Keep total cost of simplify technology ownership technology optimized and infrastructure up-to-date

Infor CloudSuite Infor Discovery Guide | 46 Powerful microvertical solution suites

Infor CloudSuite offers a comprehensive portfolio of solutions to support manufacturing, healthcare, public sector, and more. Agile, highly flexible, and proven, Infor CloudSuite is currently serving more than 25 million subscribers and 2,600 customers worldwide. The solution can help you reduce the total cost of owning business systems, avoid redirecting limited IT resources, scale up or down to meet changing needs, and more easily keep your technology up-to-date.

Infor CloudSuite Infor Discovery Guide | 47 Infor CloudSuite Say goodbye to the excessive costs and risks of traditional software deployments and dramatically simplify your IT requirements with Infor CloudSuite. From hardware and OS licenses to IT operations and ongoing system upgrades, Infor can manage all of your key infrastructure components for you.

• Manage seasonal demand fluctuations of storage and computing • Keep your systems up-to-date and more easily take advantage of needs by expanding and contracting capacity as needed, paying innovative new technologies. only for what you use.

• Get a high degree of scalability to effectively manage growth and change.

Strategic Objectives

Deployment Architecture Performance Service levels Deliver a comprehensive Maintain and optimize technical Create high-performance, Guarantee 99.5% server portfolio of business and infrastructure footprints to cloud-centric applications that availability, 24/7/365, for all applications with deployment, reduce total cost of ownership. can operate at extreme scale, applications through the use pricing, and service models Deliver a superior user using best-in-class technologies of industry-best standards to meet every company’s experience through an intuitive, to provide redundancy, fault for disaster recovery and needs, while simplifying both HTML5, mobile-first user tolerance, and high availability. backups, ensuring that critical deployment and ongoing interface that focuses on business applications are maintenance through user roles and needs. always available when needed. Implementation Accelerators, Historic availability of 99.9%. streamlined installation, and patch procedures.

Infor CloudSuite Infor Discovery Guide | 48 10x Highlights

Application security Physical security Monitoring

Best practices built into development Biometric-protected data centers Dynamic password management

Regular code reviews Guard-controlled access; locked Server authentication through cage spaces digital certificates Vulnerability and penetration testing Closed-circuit television monitoring Formal configuration and change Network security management processes Systems for physical intrusion Security through separation monitoring, detection, and alerting Customer-owned data, privacy protection Layered defense architecture Operations security Incident monitoring, logging, and auditing Third-party interception protection Restricted access, limited user account permissions Policies and procedures Hardening and managed patching ISO/IEC 27001 compliance TLS and transaction-based business logic Regulatory compliance on as-needed basis (e.g., HIPAA, SOX, PCI, GLBA, regional privacy laws, etc.) Encryption using mechanisms like SSL, PGP, and secure FTP

Infor CloudSuite Infor Discovery Guide | 49 Infor Cloudsuite Solution Opportunities

Solution Suites Core Enterprise Management High Value Extension Applications Automotive CloudSuite LN CloudSuite Enterprise Asset Aerospace & Defense CloudSuite Infor CloudSuite Management (EAM) Industrial (SyteLine) Business CloudSuite Expense CloudSuite M3 Management (XM) Corporate CloudSuite EAM CloudSuite Supplier Exchange d/EPM CloudSuite Lawson CloudSuite Automotive Exchange Fashion CloudSuite SunSystems CloudSuite Configure Price Food & Beverage Quote (CPQ) Innovation Technologies HCM CloudSuite Marketing Infor ION Resource Management Healthcare Infor Ming.le CloudSuite Workforce Hospitality Management (Workbrain) Infor Analytics Industrial Manufacturing CloudSuite HR Service Infor Mongoose Delivery (Enwisen) Rhythm e-Commerce and Engagement Platform Infor SkyVault CloudSuite Learning Management (Certpoint) Infor Analytics Industry Applications CloudSuite Interaction Advisor (Infor Epiphany) Industrial Manufacturing Hospitality Management (EzRMS) & High Tech Analytic Pack CloudSuite Inforce (SFDC/ERP) Hospitality Management (HMS) Automotive Analytic Pack Talent Science Healthcare Information Exchange Aerospace & Defense Analytic Pack Property Management (AMSI) Food & Beverage Analytic Pack

Fashion Analytic Pack

Equipment Dealers & Rental Analytic Pack

Healthcare Analytic Pack

Public Sector Analytic Pack

Financial Services Analytic Pack

Hospitality Analytic Pack

Infor CloudSuite Infor Discovery Guide | 50 Specialization and cost-efficiency

Infor CloudSuite is transforming enterprise software by delivering business-critical applications with the cost benefits of cloud computing and the infrastructure of Amazon Web Services. With our game-changing microvertical suites, businesses are able to efficiently manage their singular and diverse needs with high-value extension applications and industry-driven solutions that work together beautifully. Our solution suites deliver highly targeted capabilities for specific industries and key business areas, such as e-commerce and human capital management.

Infor CloudSuite Infor Discovery Guide | 51 Infor CloudSuite Aerospace & Defense With Infor CloudSuite Aerospace & Defense, you get an end-to-end solution to efficiently manage your entire operational process, from product design to shop floor scheduling and aftermarket MRO services. The suite is backed by decades of industry-specific expertise and contains the deep industry functionality you need to ensure the highest levels of quality control, regulation compliance, and program management.

• Industry expertise—Industry-specific solution suite, fully • Flexible deployment—Deploy in the cloud, on-premise, or integrated and deployed securely in the cloud, provides a hybrid of both, and scale server capacity as needed to easily functional depth and flexibility. add new plants and users.

• Secure hosting—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services.

Strategic Objectives

Infor’s industry-tailored solution is already helping over 1,300 Aerospace & Defense manufacturers, contractors, suppliers, MRO, and service companies worldwide.

Support globalization Realize a speedier time Ensure security Reduce IT costs The solution provides real-time to value and reliability Reduce up-front investment by data that is accessible anytime, Unlike legacy ERP launches, With data managed by eliminating the need for servers, anywhere. It’s easy to launch cloud launches can be professional, experienced hardware, or maintenance and expand to new locations, completed in weeks or providers, you benefit from resources. Monthly subscription and you can allow controlled months—not years. best-practice protocols in at a flat rate per user, per month access to emerging partners, application, network, physical, for the complete system can be suppliers, joint ventures, and and operations security. Infor expensed as an operating cost, other global entities. with AWS also provides an freeing more capital for strategic ITAR-compliant environment projects managed to meet citizenship concerns if required.

Infor CloudSuite Infor Discovery Guide | 52 Components & Features Languages Geographies

Proven capabilities in key areas such Americas as product innovation, quality control, Dutch • regulation compliance, and collaboration Canada with customers and colleagues, all delivered English • • with a highly flexible architecture, ease of Mexico use, and a fully integrated framework. French • • United States • Production Management German • Italian • Shopfloor scheduling APAC Japanese • Inventory management, with project Australia • costing tools built in Portuguese • China • Simplified Chinese Contract Management • Hong Kong • Spanish • A 360° view of customer contracts and Japan • contract line items (CLINs) Note: This information represents Malaysia • Quality Management the current state of product readiness vs. the desired or planned future New Zealand • Complex regulation compliance and capabilities in the roadmap. Singapore program management including first • article inspection (FAI) High-value Extension Europe Aftermarket Service Applications in the Cloud Austria • Maintenance, repair, and overhaul (MRO) services, plus preventive Infor d/EPM Belgium • maintenance and break-fix repairs of complex components France Infor Risk and Compliance • Deep Analytics Germany • Infor Warehouse Mobility Ireland Built-in reporting tools for easy access • Infor Time Track to critical data in consumable format Italy • Infor Reporting Supply Chain Visibility Netherlands •

Infor BI Portugal Complete real-time visibility to supply • chain partners worldwide for speed Spain and traceability • Switzerland • Product Innovation UK • Design and engineering tools speed product introductions

Mixed-Mode Operation

Manage Make-to-Order (MTO) and Engineer-to-Order (ETO) processes as well as high-volume

Infor CloudSuite Infor Discovery Guide | 53 Infor CloudSuite Automotive Meet Infor CloudSuite Automotive, a comprehensive suite of industry-proven solutions, including a core ERP system combined with high-value extension applications—all delivered in the cloud. Backed by decades of industry expertise and continually enhanced with the latest innovations, it’s designed to help automotive suppliers modernize, innovate, and drive competitive differentiation.

• Free up capital—Automotive suppliers have not been making the • Save money and foster growth—The ability to meet aggressive capital investments needed to keep up with increasing demand. A customer demands, increase productivity, and simplify compliance cloud-based ERP solution can help free up capital, while providing can help you maintain quality and improve profitability. you with the flexibility to meet your evolving operational needs. You’ll have funds to expand your plants and facilities, and be able to quickly and easily respond to opportunities in growth markets.

• Forecast better and faster—Improved planning, forecasting, and visibility help you prepare more effectively for skill shortages, supply chain bottlenecks, and business risks.

Strategic Objectives

Infor CloudSuite Automotive provides comprehensive, end-to-end functionality that helps boost performance across your entire organization. Eighty-four of the top 100 global auto companies use Infor Automotive core solutions, which continually evolve to match industry needs.

Meet customer demands Get targeted capabilities Keep pace with change End-to-end supply Infor CloudSuite for Automotive With Infor CloudSuite With more than 25 years of chain insight helps get your products to Automotive, you get built-in, expertise and commitment Connect and collaborate market quicker, do a better customer-specific shipping solving the business challenges with all your suppliers job of matching supply with document and barcode label of automotive suppliers, Infor on all standards in real demand, and manage your generation, analytics, and can help ensure that you keep time to anticipate parts operations more efficiently. EDI capabilities. pace with today’s intense and shortages or delays that constantly changing business jeopardize delivery of parts requirements and trading to your customer. partner rules.

Infor CloudSuite Infor Discovery Guide | 54 Components & Features Languages Geographies

Infor CloudSuite Automotive gives you Americas visibility into every facet of your enterprise— Dutch • including suppliers, customers, and Canada products—all within a secure infrastructure English • • built specifically for the automotive industry. French • Mexico • Quality & Production German • United States • Shop-floor scheduling and lean Italian • production tools APAC Japanese • Compliance with OEM and other Australia • complex regulations Portuguese • China • Simplified Chinese Program management • Hong Kong • Spanish • Supply Chain Visibility Japan • Advanced procurement tools Note: This information represents Malaysia • the current state of product readiness vs. Raw materials sourcing for the desired or planned future New Zealand • lower costs capabilities in the roadmap. Singapore • Faster product delivery across the supply chain Other High-value Europe Customer Relationship Extension Applications Austria • Management in the Cloud Belgium • A 360° customer view with OEM profiles Infor d/EPM France •

Germany Detailed transaction tracking tools Infor Mongoose • Ireland • Planning & Inventory Infor CRM Italy • Scheduling for all processes, Infor Time Track MMOG requirements Netherlands • Infor Configure Price Quote Portugal High-volume production management • Infor EAM Spain • Deep, Custom Analytics Infor Talent Science Switzerland • Easy-to-use, built-in reporting tools Infor Workforce Management UK • Customized views for front-line users, Infor Learning Management managers, and executives

Infor CloudSuite Infor Discovery Guide | 55 Infor CloudSuite Distribution With Infor CloudSuite Distribution, you get a ready-to-run, end-to-end solution to efficiently manage your entire operational process, from omni-channel engagement, to inventory rebate management, value-add services, and more. The suite is backed by decades of industry expertise and contains the deep industry functionality you need to better serve your customers, outpace the competition, and increase profitability.

• Industry expertise—Industry-specific solution suite, fully • Flexible deployment—Deploy in the cloud, on-premise, or a integrated and deployed securely in the cloud, provides hybrid of both, and scale server capacity as needed to easily add functional depth and flexibility. new plants or facilities.

• Secure hosting—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services (AWS).

Strategic Objectives

More than 6,000 distributors use Infor solutions worldwide and benefit from our 30 years of experience solving the specific business challenges of the wholesale distribution industry.

Support expansion Reduce total cost of Realize a speedier time Ensure security and Real-time data is accessible ownership to value reliability anytime, anywhere, which Because data is no longer With preconfigured yet flexible, With data managed by global, makes it easy to launch and stored onsite, you can say industry-leading business cloud hosting leaders, you expand to new locations. goodbye to expensive servers processes, templates, training benefit from best-practice Allow controlled access to new and hardware and redirect materials, tools, and simulations, protocols in application, customers, partners, suppliers, personnel to more strategic you can deploy or upgrade in network, physical, and joint ventures, and other entities. activities. weeks or months—not years. operations security, as well as comprehensive monitoring on a highly secure infrastructure.

Infor CloudSuite Infor Discovery Guide | 56 Components & Features Languages

Proven capabilities in key areas such as omni-channel engagement, sourcing and procurement management, and rebate management, all delivered with a highly flexible English • architecture, ease of use, and a fully integrated framework. French •

Order Management Complex Pricing Spanish Coming Soon

Retain and reach new markets through Manage complex pricing requirements, streamlined omni-channel ordering including matrix pricing, pricing Note: This information represents that includes a fast order-entry discounts, quantity breaks, packaging the current state of product readiness vs. process with item recommendations, breaks, contract pricing, and special the desired or planned future capabilities non-stock and special order options, pricing agreements (SPAs). in the roadmap. and optimized counter sales. Financial Management Inventory Management Geographies Increase financial visibility and insight, Improve inventory management and meet the unique challenges Americas performance by increasing your ability of operating multiple locations, to monitor inventory turns, demand, companies, and currencies by Canada optimal levels, and the resulting profit. seamlessly connecting your front and • back office. United States • Value-added Services Rebate Management Meet increasing customer demands for more comprehensive services, Manage the rebate claim process from with support for kitting, light beginning to end to easily and quickly manufacturing, assembly, private recover the rebates you are entitled labeling, and more. to and achieve the best possible product margins. Purchasing

Accurately evaluate demand to plan and adjust your buying patterns in order to reach optimal inventory investments. Manage the purchase of stock and non-stock products with advanced order control, inventory management, and other flexible features.

High-value Extension Applications in the Cloud

Coming soon: Infor Enterprise Search Infor BI with Infor Distribution Infor EPAK (Enterprise Performance Business Analytics Accelerator Kit)—content only Infor CloudSuite Rhythm Infor Implementation Accelerator for Distribution Infor Configure Price Quote (CPQ)

Infor ION Infor CRM

Infor Ming.le CE Infor Document Management

Infor Operational Reporting

Infor CloudSuite Infor Discovery Guide | 57 Infor CloudSuite Distribution Enterprise With Infor CloudSuite Distribution, you get a multisite, multi-company, multicurrency, and multi-language solution that gives you visibility into virtually every facet of your enterprise—including suppliers, customers, and products—across all markets. And it does all this within a secure infrastructure built specifically for the distribution industry. The suite is backed by decades of industry expertise and continually enhanced with the latest innovations to help you modernize, innovate, drive competitive differentiation, and grow.

• Industry expertise—Industry-specific solution suite, fully • Flexible deployment—Deploy in the cloud, on-premise, or integrated and deployed securely in the cloud, provides a hybrid of both, and scale server capacity as needed to easily functional depth and flexibility. add new locations or facilities.

• Secure hosting—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services (AWS).

Strategic Objectives

More than 6,000 distributors use Infor solutions worldwide and benefit from our 30 years of experience solving the specific business challenges of the wholesale distribution industry.

Support expansion Reduce total cost of Realize a speedier time Ensure security and You get support for 39 ownership to value reliability localizations and 18 languages, Because data is no longer With preconfigured yet flexible, With data managed by global, as well as real-time data that is stored onsite, you can say industry-leading business cloud hosting leaders, you accessible anytime, anywhere. goodbye to expensive servers processes, templates, training benefit from best-practice Plus, you’ll have the flexibility and hardware and redirect materials, tools, and simulations, protocols in application, and scalability to easily take on personnel to more strategic you can deploy or upgrade in network, physical, and new markets and quickly adapt activities. weeks or months—not years. operations security, as well as to change. comprehensive monitoring on a highly secure infrastructure.

Infor CloudSuite Infor Discovery Guide | 58 Components & Features Languages

Proven capabilities in key areas such as sales, inventory and warehouse management, and value-add services, all delivered with a highly flexible architecture, ease of use, and a fully Chinese • integrated framework. Czech • Sales Management Financial Management Danish • Maximize your global sales through a Capture, analyze, and simulate critical Dutch • sophisticated sales order management trends based on your unique business system that serves as the hub for your goals and requirements. Cut costs, English • customer and pricing information. eliminate redundancies, streamline Enter orders more quickly and activities, and allow redeployment of Finnish • accurately, easily manage EDI orders, assets to more profitable activities and even accommodate intense order with a highly configurable structure French • volumes in counter sales environments that can be tailored to meet local, with customer order processing that is regional, national, and global German • highly scalable. business models. Hungarian • Supply Chain Management Localizations Italian •

Manage the complex planning, Take on new markets easily and let Japanese • scheduling, fulfillment, and execution your business evolve and expand into of your global supply chain for both new geographies with flexible and Norwegian • simple and complex distribution scalable support for 39 countries and Polish networks with full support for 18 languages—with more to come. • your warehouse and transport Portuguese • management, lot-allocation and Rebate Management traceability processes, internal Russian • distribution orders, statistics, Manage the rebate claim process from and more. beginning to end to easily and quickly Spanish • recover the rebates you are entitled Value-added Services to and achieve the best possible Swedish • product margins. Turkish Meet increasing customer demands • for more comprehensive services, with Demand Planning support for kitting, manufacturing, Note: This information represents assembly, rental, service, and more. Review sales forecasts and capture the current state of product readiness vs. market intelligence with a collaborative the desired or planned future capabilities Purchasing workflow that supports automatic in the roadmap. forecast methods, competitive Manage the purchase of stock and forecasting, dynamic grouping, non-stock products with advanced and data aggregation. order control, inventory management, and other flexible features.

Complex Pricing

Manage the flow from planning and calculating prices and agreements through following up on results in sales statistics. Increase sales and minimize manual input and costs of order entry, billing, and credit note handling using highly automated processes.

Infor CloudSuite Infor Discovery Guide | 59 High-value Extension Geographies Applications in the Cloud Americas EMEA

Infor BI Argentina • Austria • Infor Document Management Bolivia • Belgium •

Infor Enterprise Search Brazil • Czech Republic • Canada Denmark Infor Implementation Accelerator • • for Distribution Chile • France • Infor ION Business Vault Colombia • Finland •

Infor ION Mexico • Germany •

United States Hungary Infor M3 Analytics • • for Distribution Uruguay • Italy • Infor M3 Counter Sales Ireland • for Distribution APAC Luxemburg • Infor M3 Demand Planner Australia • Poland • Infor M3 Warehouse Mobility China • Slovakia • Infor Ming.le Hong Kong • South Africa • Infor Smart Office Spain India • • Indonesia • Sweden • Japan • Switzerland • Malaysia • The Netherlands • New Zealand • United Kingdom • Philippines • Singapore • Thailand •

Infor CloudSuite Infor Discovery Guide | 60 Infor CloudSuite Facilities Management Infor CloudSuite Facilities Management gives you all the tools to manage buildings of all types, from public or commercial and industrial spaces to offices and multi-unit residential buildings. The suite offers deep, proven capabilities in key areas such as revenue optimization, property management, asset management and sustainability, building information modeling (BIM), business intelligence, and mobility.

• Industry-specific software—This mature solution for facilities • Quick value—Infor CloudSuite offers a faster time to value, with management offers proven functionality that is informed by 30 a minimal upfront investment and revenue gains that can be years of experience across multiple vertical industries. measured in months, not years.

• Secure hosting—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring, with a secure and reliable cloud infrastructure managed by Amazon Web Services (AWS).

Strategic Objectives

Infor’s industry-tailored solution is already helping over 1,300 customers and 4 million subscribers globally, including facility managers, service providers, building owners, and building tenants.

Manage your costs Monitor and maintain Reduce total cost Improve operational Streamline how you run one performance of ownership efficiency location or manage multiple The solution provides real-time Because data is no longer With one unified system, your facilities with full visibility into data that is accessible anytime, stored onsite, you can say users will be able to learn the performance of your assets, anywhere. It’s also easy to goodbye to expensive servers the system more quickly and the status of your work orders launch and expand to new and hardware, and redirect collaborate more effectively and budgets, the scheduling locations, and you can allow support personnel to more across the organization. And of your workforce, and controlled access to connect strategic activities. because everyone will have the management of your your facilities personnel and access to the same centralized energy needs. tenants to the services and information, you can make information they need. better decisions, faster.

Infor CloudSuite Infor Discovery Guide | 61 Components & Features High-value Extension Languages Applications in the Cloud Proven capabilities in key areas such facility management, revenue optimization, asset Dutch • management, BIM, and social business ESRI ArcGIS Connector collaboration, all delivered with a highly English • flexible architecture, ease of use, and a fully integrated framework. OpenCAD French •

Facility Management German • Italian • Control critical functions like work orders, purchasing, inventory, and Japanese • preventive maintenance Norwegian • Building Information Modeling Portuguese (Brazil) (BIM) • Russian • Create preventive maintenance schedules, record product warranties, Simplified Chinese • establish asset sustainability and facility baselines, forecast facility Spanish • operational costs, and access initial layout designs for space management Swedish •

Others by local partners Revenue Optimization •

Calculate demand forecasts for Note: This information represents each future use of your facilities to the current state of product readiness vs. determine the appropriate strategies the desired or planned future capabilities to maximize your yield and profit. in the roadmap.

Asset Management

Desktop and mobile tools for creating, managing, and tracking work orders and service requests

Social Business Collaboration

Communication tools for across the enterprise between systems, departments, and people, including social networking with all building stakeholders and tenants

In-context Analytics

Built-in reporting tools for easy access to critical data in a consumable format

Infor CloudSuite Infor Discovery Guide | 62 Geographies

Africa APAC Europe

African Republic • Australia • Bulgaria • China • Czech Republic • Americas Hong Kong • Denmark •

India Argentina • • France • Indonesia Brazil • • Germany • Japan Canada • • Hungary • Malaysia Chile • • Italy • New Zealand Colombia • • Netherlands • Philippines Ecuador • • Norway • Republic of Korea Mexico • • Poland • Singapore Peru • • Russia • Thailand United States • • Slovakia • Vietnam Venezuela • • Slovenia • Spain • Sweden • United Kingdom •

Infor CloudSuite Infor Discovery Guide | 63 Infor CloudSuite Fashion Infor CloudSuite Fashion offers modern software, a beautiful user experience, and pre-configured fashion best practices. You’ll be able to manage both style and non-style products in the same system and gain visibility across every aspect of your value chain. Connect and share information with your internal team, suppliers, production staff, and customers, all within a secure infrastructure built specifically for fashion.

• Industry-specific software—Infor • Secure infrastructure—Best-practice • Cloud economics—Infor CloudSuite CloudSuite Fashion includes the same protocols in application, network, physical, Fashion offers a faster time to value with proven functionality that has helped and operations security, as well as minimal upfront investment, reductions in over 250 apparel, footwear, and textile comprehensive monitoring, with a secure labor costs, and hassle-free adoption for companies gain and maintain industry and reliable cloud infrastructure managed users. leadership. by Amazon Web Services (AWS).

Strategic Objectives

Infor CloudSuite Fashion offers a predefined set of applications and good practice processes—all for a monthly subscription fee. More than 1,700 fashion companies worldwide use Infor Fashion core solutions, which continually evolve to match their industry needs.

The complete suite Analyze your business Modernize your technology Reduce IT overhead experience for staff for growth platform with minimal and implementation and executives End-users get access to upfront investment With cloud delivery through Infor CloudSuite Fashion industry-specific analytics that Users can significantly lower AWS, users can experience provides small-to-large sized provide critical metrics and their capital investment in IT, a faster return on investment fashion, apparel, footwear, key performance indicators, and also quickly share data, and a reduced total cost of accessories, luxury goods, delivered through a unique such as sales revenues, product ownership. Because users don’t and textile companies with a user interface powered by Infor specifications, production plans, have to purchase servers and full suite of tools to manage ION, and Infor Ming.le. These and customer information in hardware or hire supplementary the entire fashion process enhancements support global real-time. This allows teams IT staff, they get a more cost- from design, development, value chains by allowing users to be more collaborative effective solution than possible and sourcing, to production, to view real-time data at any and efficient. with traditional on-premise IT, distribution, customer service, time, from any location. and can move costs from capital and finance. expenditure to operations expenditure.

Infor CloudSuite Infor Discovery Guide | 64 Components & Features

Infor CloudSuite Fashion gives you business intelligence with industry-specific analytics, powerful search functionality, social business collaboration, and mobility—all delivered within an integrated framework.

Master Data Sewing line and bundle Financials Styles, colors, sizes, and Management General ledger other characteristics

Rescheduling Accounts payable Accessories and other items Accounts receivable Customers Demand Management & Planning Cost accounting Suppliers Sales budgets, forecasts, and Fixed assets Company structure collaborative demand planning Sales Order to Cash Sourcing, production, and raw material planning Bonus and commission Preseason orders and replenishment Reorder point planning Discounts Buy to order Rescheduling Bulk order agreements Bulk orders and distros Warehouse Management Price adjustment and corrective Pick, pack, dispatch, proof of delivery invoicing and invoicing Direct putaway and 2-step putaway Customer returns Mass change Locations Analytics Credit limits Movements between warehouses

Inventory counting and reclassification Fashion industry specific analytics Design & Development Bulk and pick face management Contextual business analysis Budget import, collection planning, and line planning Procure to Pay Reporting analysis Material and trim development Agreement and price handling Workflow management tools Specification packs Purchasing of finished goods, Business monitoring Sampling process and costing subcontract items, fabrics, and trims

Critical path management Monitoring activities and purchase orders

Production Sourcing and purchasing costs

Grouping and management of Advanced shipping notices production orders in a cut Receipt of goods and quality Allocation and issue of fabric and inspections other raw materials Claims Working with subcontracted operations

Infor CloudSuite Infor Discovery Guide | 65 Languages Geographies

Americas Europe Danish • Dutch • Brazil • Austria • English • Canada • Belgium • Finnish • Mexico • Denmark • Flemish • United States • France • French • Finland • APAC German • Germany • Australia • Hungarian • Italy • New Zealand • Italian • Ireland • Singapore • Japanese • Luxemburg • Norwegian • Spain • Polish • Sweden • Portuguese • Switzerland • Simplified Chinese • Netherlands • Spanish • UK •

Swedish • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

High-value Extension Applications in the Cloud

Product Development and Document Management Tactical Fashion Production Planning Line Planning Warehouse Mobility Fashion Manufacturing Scheduling Advanced Forecasting and Demand Planning Graphical Product Configuration for Embellishment and Make-to-Order

Infor CloudSuite Infor Discovery Guide | 66 Infor CloudSuite Food & Beverage Infor CloudSuite Food & Beverage has all the right ingredients to manage your complex operations and compliance requirements. This complete, yet flexible, solution gives you deep, proven end-to-end capabilities for all your critical processes.

• Industry expertise—Proven Food & Beverage ERP capabilities • Flexible deployment—CloudSuite Food & Beverage across all major segments of the industry, including: bakery, offers a faster time to value with minimal upfront investment, beverage, dairy, meat and poultry, prepared and chilled, and food reductions in labor costs, and hassle-free adoption for users. ingredients.

• Secure hosting—Best practices in application, network, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services.

Benefits of the Cloud

Infor CloudSuite Food & Beverage is an agile, secure, and highly flexible hosting platform that allows you to:

Become more agile to drive Reduce your total cost Improve productivity Stay current with the global growth of ownership by modernizing your latest innovations The solution provides real-time Because data is no longer technology Because the solution is in data that is accessible anytime, stored onsite, you no longer Mobility features, collaboration the cloud, you get the latest anywhere. It’s easy to expand need expensive servers and tools, embedded analytics, and Food & Beverage ERP features to new locations, add users as hardware. You can devote an intuitive user interface drive and updates automatically— your company grows, and have fewer resources to hardware efficiency and help you make without installing upgrades visibility across multiple sites purchases, software upgrades faster, better decisions. and new versions. and warehouses. and fixes, and IT personnel.

Infor CloudSuite Infor Discovery Guide | 67 Components & Features

Infor CloudSuite Food & Beverage offers an end-to-end solution with deep, proven functionality for all your critical business processes.

Manufacturing Operations Analytics and Reporting Product Development

Forecasting and demand planning Easy-to-use, built-in reporting tools Sophisticated product down-to-the-minute development tools Deep analytics for faster, Production planning and scheduling better decisions Integrated quality management and label compliance Recipe and least cost formulation Modern user interface and tools for workforce productivity Advanced product lifecycle Supply Chain Management management for faster launches Financial Management Raw materials and ingredient inventory visibility Accounting, budgeting, and reporting

End-to-end tracking and traceability Visibility and compliance across multiple sites Warehouse and distribution management

Languages

Danish • German • Portuguese • Dutch • Hungarian • Simplified Chinese • English • Italian • Spanish • Finnish • Japanese • Swedish • Flemish • Norwegian • French • Polish •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Infor CloudSuite Infor Discovery Guide | 68 Geographies

Americas Africa Europe

Argentina • South Africa • Austria • Bolivia • Belgium • APAC Brazil • Czech Republic • Australia Canada • • Denmark • China Chile • • France • Hong Kong Colombia • • Finland • India Mexico • • Germany • Indonesia Unites States • • Hungary • Japan Uruguay • • Italy • Malaysia • Ireland • New Zealand • Luxemburg • Philippines • Norway • Singapore • Poland • Thailand • Portugal • Slovakia • Spain • Sweden • Switzerland • Netherlands • UK •

Infor CloudSuite Infor Discovery Guide | 69 Infor CloudSuite Healthcare Infor CloudSuite Healthcare offers a ready-to-run cloud solution built specifically to meet the needs of healthcare organizations that require proven solutions in financial management, supply chain management, and human capital management.

• Comprehensive —Our healthcare suite covers virtually every • Mature—Infor has been delivering enterprise software for over 30 aspect of your organization, from attracting and retaining talent years, including 10 years delivering cloud-enabled applications. and closing the books to managing your complex supply chain.

• Healthcare-specific—We’ve pre-packaged and seamlessly integrated a suite of solutions the industry has come to recognize as #1 in managing all aspects of a healthcare organization’s administrative and operational business processes.

Strategic Objectives

Infor CloudSuite Healthcare currently serves more than 100 healthcare organizations and 1 million subscribers in the US.

Reduce your total cost Ensure security Improve performance Support multi-facility of ownership and reliability Automatic upgrades ensure up- operations Because data is no longer With data managed by to-date, optimized solutions with The solution provides real-time stored on-site, you can say professional, experienced scalable processing to respond data that is accessible anytime, goodbye to expensive servers providers, you benefit from to changing environments. anywhere and that easily and hardware, and redirect best-practice protocols in expands to accommodate support personnel to more application, network, physical, the addition of new facilities strategic activities. and operations security, as well or clinics. as comprehensive monitoring.

Infor CloudSuite Infor Discovery Guide | 70 Components & Features Languages Geographies

Infor CloudSuite Healthcare delivers proven Americas capabilities in key areas such as financial English • management, supply chain management, Canada global human resources management, • talent management, and dynamic enterprise Note: This information represents United States performance management, all offered in a the current state of product readiness vs. • secure, integrated framework. the desired or planned future capabilities in the roadmap. Infor Lawson

Full financial and supply chain management suite

Accounts receivable and payable

General ledger

Fixed assets

Infor Global HR

Core HR and payroll solution

Absence management

Benefits administration

Employee and manager self-service

HR administration

Infor Talent Management

Includes compensation management, goal management, employee performance management, learning and development, talent acquisition, and succession planning.

Infor d/EPM

Includes budgeting, planning, cost accounting, strategy management, and financial consolidations.

Infor CloudSuite Infor Discovery Guide | 71 Infor CloudSuite Hospitality With Infor CloudSuite Hospitality, you get a hotel- specific solution suite backed by decades of practical application and continuously enhanced with the latest innovations, from mobile access and social technologies to industry-driven analytics.

• Industry expertise—An industry-specific solution suite, fully • Flexible deployment—Total choice for total control. Deploy in the integrated and deployed securely in the cloud, provides functional cloud, on-premise, or a hybrid of both, and scale server capacity depth and flexibility. as needed to easily add new properties.

• Secure hosting—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services.

Strategic Objectives

Infor’s industry-tailored solutions are already helping more than 19,500 hospitality companies worldwide

Create a better experience Increase revenues up to 7% Modernize your Reduce IT overhead and for staff, guests, and from the first year technology platform implementation time executives With sophisticated revenue Realize the benefits of Eliminate the need for servers, Exceed expectations with our management forecasts, guest expedited service delivery hardware, and maintenance ease of use and collaboration recognition capabilities, and through mobility, centralized resources with a monthly tools that can enable superior dynamic guest experience staff collaboration, embedded subscription at a flat rate per service delivery. You also packaging, you can sell the right analytics, and a beautiful user room, per month. The complete get pricing controls and product to the right customer at interface that drives efficiency. system can be expensed as an analytics that lower costs and the right time and for the right operating cost, freeing more provide real-time visibility into price. capital for strategic projects. performance.

Infor CloudSuite Infor Discovery Guide | 72 Components & Features Languages Geographies

Revenue Management Americas English • Demand modeling and forecasting French • Canada • Database loading and consolidation German • Mexico • United States Rate optimization and Simplified Chinese • • recommendations Spanish • APAC Transactional data analysis and reporting options Note: This information represents Australia • the current state of product readiness vs. Property Management the desired or planned future China • capabilities in the roadmap. Mobile check-in, check-out and Malaysia • concierge service High-value Extension Singapore • Customizable screens and workflow Applications in Europe Lifetime guest value at reservation and the Cloud check-in screen France • Infor Restaurant Management Encrypted, tokenized credit data Germany (planned) • Asset & Incident Management Ireland • Infor Mongoose Schedule and track work orders UK • and incidents Infor CloudSuite Business

Infor CloudSuite Corporate Note: This information represents the Mobile work-order delivery current state of product readiness vs. the Infor Marketing Resource Management desired or planned future capabilities in Automated maintenance alerts the roadmap.

Mobile housekeeping scheduling and Infor Interaction Advisor room readiness updates Infor CRM Social Collaboration Infor Talent Science Auditable internal communication Infor HR Service Delivery Automated tasks and alerts Infor Workforce Management Enterprise-wide data sharing Infor Learning Management Immediate guest service across departments

Integrated Framework

Contextual business analysis

Reporting analysis

Workflow management tools

Business monitoring

Infor CloudSuite Infor Discovery Guide | 73 Infor CloudSuite Industrial With Infor CloudSuite Industrial, you get an end-to-end solution to efficiently manage your entire operational process, from product design to shop floor scheduling and aftermarket service. The suite is backed by decades of industry-specific expertise and contains the functionality, agility, and deep capabilities you need to respond to today’s global economy.

• Industry expertise—Industry-specific solution suite, fully • Flexible deployment—Total choice for total control. Deploy in the integrated and deployed securely in the cloud, provides functional cloud, on-premise, or a hybrid of both, and scale server capacity depth and flexibility. as needed to easily add new plants or facilities.

• Secure hosting—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services.

Strategic Objectives

Infor’s industry-tailored solution is already helping manufacturers worldwide, from mid-size family-owned businesses and service providers to enterprise-size fabricators and global manufacturers.

Support globalization Ensure speed, security, and reliability Reduce IT costs The solution provides real-time data that is With data managed by professional, Reduce up-front investment by eliminating accessible anytime, anywhere. It’s easy to experienced providers, you benefit from the need for servers, hardware, or launch and expand to new locations, as your best-practice protocols in application, maintenance resources. Monthly company grows. You can also collaborate network, physical, and operations subscription rates can be expensed as and share data with strategic supply chain security. With special acceleration packs, an operating cost, rather than a one-time partners worldwide. implementation is easier and faster than capital investment, freeing more capital for you thought possible. strategic projects.

Infor CloudSuite Infor Discovery Guide | 74 Components & Features

Production Management Aftermarket Service Vendor and Procurement Management Shop floor scheduling Multi-tiered customer warranties Procurement, requisition center, Inventory management Extended service contracts and sourcing

Lean production tools Scheduling technicians for Contract management and mobile break-fix repairs supply chain management Packaging and Distribution Deep Analytics Supplier portals to enable more Time and attendance efficient service Deep analytics for forecasting and Batch scheduling strategic planning Financial Management

Quality control warehouse Built-in reporting tools for easy access General ledgers to critical data Pick, pack, and ship capabilities Accounts payable, accounts Real-time view of enterprise-wide receivable, project accounting, and Customer Relationship performance cost accounting Management Personalized dashboards, workflows, Reporting and analysis of performance and alerts throughout the organization 360° view of customer accounts and transactions. Supply Chain Visibility Contact management Auditable internal communications Lead and opportunity tracking Automated tasks and alerts Sales forecasting Mixed Mode Operation e-commerce B2B and B2C Make-to-Order (MTO) Social Collaboration and Integration Tools Engineer- to-Order (ETO) Repetitive Make-to-Stock (MTS) Integrated social tools Process Team- and project-specific portals for faster information sharing

Powerful abilities when combined with Microsoft .NET and SQL

Improved efficiency and teamwork across geographic boundaries

Infor CloudSuite Infor Discovery Guide | 75 Languages Geographies

Americas Europe Dutch • English • Canada • France • French • United States • Germany • German • Ireland • APAC Japanese • Netherlands • Australia • Simplified Chinese • UK • China • Note: This information represents the Hong Kong • current state of product readiness vs. the desired or planned future capabilities in Japan • the roadmap. Malaysia • New Zealand • Singapore •

High-value Extension Applications in the Cloud

Infor Configure Price Quote (CPQ) Infor Product Lifecycle Infor Mongoose Management (PLM) Infor Enterprise Asset Infor CRM Management (EAM) Infor Supply Chain Management (SCM)

Infor CloudSuite Infor Discovery Guide | 76 Infor CloudSuite Industrial Machinery Infor CloudSuite Industrial Machinery is a comprehensive suite of capabilities and tools specifically designed to meet the needs of industrial machinery and equipment manufacturers who manage a complex array of information before they ever sell a product. Backed by decades of industry expertise and enhanced with the latest innovations, CloudSuite Industrial Machinery helps you deliver profitable growth in an industry that requires ever increasing levels of technical specialization with support from an extensive group of supply-chain partners. CloudSuite Industrial Machinery can help you streamline operations, exceed customer expectations, and drive competitive differentiation.

• Free up capital—Fulfilling large, capital-intensive orders • Manage logistics and aftermarket service—Obligations don’t that require you to maintain an inventory of high-value parts end when a product is assembled and ready for delivery. Rely and components can make managing cash flow especially on timely information in support of installation, set-up, and user challenging. Now you can explore options for structuring training and access up-to-date product details and employee technology investments as operating expenses, potentially schedules in support of warranty, maintenance, and service freeing up capital to expand, modernize, and quickly scale efforts. Turn these “must-haves” into sources of profit and based on the current needs of your business. differentiation—a bridge to building critical customer-centricity.

• Forecast better and faster—Improve forecasting, planning, and responsiveness with role-based screens featuring in-context business intelligence, analysis, and collaboration tools that provide immediate improvements in operational visibility and control. Now your employees can make quick adjustments in response to individual customer requirements, while tracking and responding to broader market trends and volatility.

Infor CloudSuite Infor Discovery Guide | 77 Components & Features Languages

Infor CloudSuite Industrial Machinery provides visibility into every facet of your enterprise— across customers, products, and suppliers—all within a secure infrastructure built Dutch • specifically for the IM&E industry. English • Customer Relationship Service Management French • Management Warranty, maintenance, and German • Lead and opportunity tracking multi-tier service contracts Italian • Customer 360° dashboard Territory and Group Planning Japanese • In-field and depot repair Sales forecasting and activity tracking Portuguese • Collaboration, workflow, and alerts Inspections, predictive, and Simplified Chinese • preventative maintenance Support complex configurations Spanish • and pricing Detailed service histories

Production Quality Mobile Field Service (optional) Note: This information represents the current state of product readiness vs. Deep, Custom Analytics the desired or planned future capabilities Lot and Serial Control and Tracking in the roadmap.

Material and First Article Inspections Easy-to-use, built-in reporting tools

Compliance with testing procedures Customized views for front-line employees, managers, and executives Return material authorizations

Supply Chain Visibility

Competitive sourcing with lower costs

Vendor managed inventory

Tighter control of inventory levels and movements

Tracking of assemblies, sub-assemblies, and components

High-value Extension Applications in the Cloud

Infor d/EPM Infor EAM

Infor Mongoose Infor Talent Science

Infor CRM Infor Workforce Management

Infor Time Track Infor Learning Management

Infor Configure Price Quote

Infor CloudSuite Infor Discovery Guide | 78 Geographies

Americas APAC Europe

Canada • Australia • Austria • Mexico • China • Belgium • United States • Hong Kong • France • Japan • Germany • Indonesia • Ireland • Japan • Italy • Malaysia • Netherlands • New Zealand • Portugal • Singapore • Spain • Switzerland • UK •

Infor CloudSuite Infor Discovery Guide | 79 Infor Cloud Suite Public Sector With Infor CloudSuite Public Sector, you get a cost-effective cloud environment that delivers unmatched efficiency, reliability, security, and compliance. Your organization can reduce IT upgrade and maintenance costs, easily manage budgets, payroll and assets, and deliver better constituent services thanks to this advanced, end-to-end solution.

Your agency, department, or campus will benefit from powerful, proven capabilities in budgeting, finance, procurement, public safety, asset management, human resources, payroll, governance risk and compliance, and community development and regulatory administration.

• Public sector expertise—Government-specific solution suite, • Flexible deployment—Deploy in the cloud to manage capital focused on capabilities most important to public sector expenditures more effectively and achieve cost-savings with organizations, fully integrated and deployed securely in the cloud. minimal asset deployments.

• Secure hosting—Compliant with Federal Risk and Authorization Management Program (FedRAMP), includes comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services.

Strategic Objectives

Increase agility Ensure greater security Decrease your total cost Improve citizen Empower citizens and and reliability of ownership service delivery contractors, which can help Enjoy the reliability and Reduce dependence on Gain tools designed to shorten response times to scalability of best-practice expensive servers and increase access and targeted requests for services. Deploy protocols for application, hardware, while shifting outcomes, and engage citizens scalable solutions across network, physical, and technology resources to focus in government.. Maximize your agency or organization operational security. on service delivery. Save responsiveness to requests to achieve cost effective money with a lower total cost of for citizen services like 311, management of your mission. ownership and limited up-front emergency management, or investment that allows capital to education and transportation be saved for expenditures that needs. directly impact constituents.

Infor CloudSuite Infor Discovery Guide | 80 Components & Features Languages Geographies

Proven capabilities in key areas such facility Americas management, revenue optimization, asset Dutch • management, BIM, and social business Canada collaboration, all delivered with a highly English • • flexible architecture, ease of use, and a fully integrated framework. French • Mexico •

German United States • Financial Management and • Procurement Italian • Financials and project accounting Japanese • APAC

Procurement and contract supplier Portuguese • Australia • order management Spanish • China • Cash and treasury management Hong Kong • Note: This information represents Human Resources and Payroll the current state of product readiness vs. Japan • the desired or planned future capabilities Global HR in the roadmap. Malaysia •

Human resources New Zealand • High-value Extension Singapore • Employee and manager self service Applications in the Cloud Workforce and Learning Management Infor d/EPM Europe Community Development and Regulation Infor Risk and Compliance Austria •

Belgium Community development and Infor Reporting • regulation (CDR) Germany • Infor BI Customer relationship management France • Call center Ireland •

Public Safety Italy • Netherlands • EnRoute Portugal • Infor Cloverleaf® Spain • Workforce and learning management Switzerland • UK •

Infor CloudSuite Infor Discovery Guide | 81 Infor CloudSuite Business Infor CloudSuite Business is a ready-to-run cloud platform that provides streamlined management and deep visibility into every facet of your business, including financials, human resources, supply chain, and project and customer relationship management. With easy-to-use collaboration and analytic tools, your team can make better decisions faster—from any location.

• Industry expertise—Industry-specific solution suite, fully • Flexible deployment—Total choice for total control. Deploy in the integrated and deployed securely in the cloud, provides functional cloud, on-premise, or a hybrid of both, and scale server capacity depth and flexibility. as needed to easily add new properties.

• Secure hosting—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services.

Strategic Objectives

With Infor CloudSuite Business, you can integrate and streamline management of your entire business to position your organization for rapid growth, all within a flexible cloud infrastructure that’s highly secure and cost-effective. Your company always runs the latest version—and pays only for what’s needed.

Build a modernized technology Reduce your TCO Realize a speedier time to value platform that’s optimized for growth Because data is no longer stored Unlike legacy ERP launches, cloud With automatic upgrades and pre-built on-site, you can say goodbye to expensive launches can be completed in weeks or integrations to technologies like mobility, servers and hardware, and redirect support months—not years. big data, and social business, you can personnel to more strategic activities. easily take advantage of innovative new applications. Gain global essentials Handle complex currencies and revalutions, Ensure security and reliability fulfill both local and global regulatory With data managed by professional, requirements, and have greater financial experienced providers, you benefit from visibility. best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring.

Infor CloudSuite Infor Discovery Guide | 82 Components & Features

Infor CloudSuite Business offers you proven capabilities in key areas such as financial management, analytics, performance and supply chain management, social business collaboration, mobility, and more, all delivered within an integrated framework.

Financial Management Supply Chain Management Social Collaboration and Integration Tools Consolidations, allocations, Auditable internal communication eliminations, and re-valuations Team- and project-specific portals for Automated tasks and alerts faster information sharing General ledger, strategic ledgers, accounts payable, accounts receivable Enterprise-wide data sharing Powerful abilities when combined with Microsoft .NET and SQL Project accounting and cost Immediate guest service accounting across departments Improved efficiency and teamwork across geographic boundaries Reporting and analysis of performance Project and Resource throughout organization Management Production, Packaging and Distribution Implementation Accelerators Manage projects in multiple currencies Inventory and warehouse Predefined and configurable menus, Set budgets, track activity, and have management processes, templates, business milestone billing descriptions, etc. Work order management Fully integrated with GL, AP, Analytics and Business and AR Microsoft Project interface Service Management Intelligence (import/export) Call center BI tools to synchronize siloed Sales Order Management information Work orders Quote/order management Real-time view of enterprise-wide Labor and expense management performance Pricing/commissions Order configuration Scheduling and dispatch Personalized dashboards, workflows, and alerts Customer Relationship Preventative maintenance Management Human Resource Management Service contracts Contact management Integrated, end-to-end HR Loaners and rentals management with alerts and Lead and opportunity tracking reports that provide a 360° view Service history of the entire business Sales forecasting Tools for payroll, absence E-commerce B2B and B2C management, benefits, and administration

Time and attendance management

Employee and manager self-service options

Infor CloudSuite Infor Discovery Guide | 83 Languages Geographies

Americas Europe English • French • Canada • France • French (Canada) • Colombia • Germany • German • Ecuador • Ireland • Italian • Mexico • Italy • Japanese • United States • UK • Portuguese (Brazil) • Venezuela • Simplified Chinese • APAC Spanish • Australia • Thai China • Note: This information represents the Hong Kong • current state of product readiness vs. the desired or planned future capabilities in Japan • the roadmap. New Zealand • Singapore • Thailand •

High-value Extension Applications in the Cloud

Infor ION Vendor Portal Infor d/EPM

Infor Ming.le Factory Track Infor Business Intelligence

Employee Self Service Portals Mobile Infor Rhythm

Customer Portals Country pack(s) Infor EAM

Infor CloudSuite Infor Discovery Guide | 84 Infor CloudSuite Corporate Infor CloudSuite Corporate is a ready-to-run cloud solution built specifically to meet the needs of enterprises requiring proven solutions in financial management, supply management, and human capital management.

• Industry expertise—Industry-specific • Secure hosting—Best-practice protocols • Flexible deployment—Total choice for solution suite, fully integrated and in application, network, physical, total control. Deploy in the cloud, on- deployed securely in the cloud, provides and operations security, as well as premise, or a hybrid of both, and scale functional depth and flexibility. comprehensive monitoring with a secure capacity as needed to easily add new and reliable cloud infrastructure managed applications or users. by Amazon Web Services.

Strategic Objectives

With Infor CloudSuite Corporate, you can easily manage your company’s business needs within a secure, flexible, and cost-effective cloud infrastructure. Your company always runs the latest version—and pays only for what’s needed.

Improve bottom-line performance and Empower HR and streamline Simplify travel and expense financial discipline service delivery management Consolidate information across your Hire more strategically and standardize Eliminate manual processes, allow enterprise and deliver financial data to onboarding processes with a unified human employees to enter expenses on the go and decision-makers who can improve budget resource management solution that spans ultimately cut the cost of processing reports management, cost-reduction strategies, and your entire organization and connects by up to 80%. forecast accuracy. to various transactional and operational systems. Reduce risk with real-time analytics Standardize your supply chain Give your management team the in-context Automate procurement, manage supplier Tie employee performance to business intelligence they need to make relationships more strategically, and business strategy informed and timely decisions with closely monitor spending to lower your Create opportunities for top performers, world-class business analytics and complete company’s cost-per-purchase-order reduce attrition, and provide incentives financial performance and cost-per-receipt. Greater contract for exceptional performance throughout data—accessible anytime, anywhere. compliance can help increase savings. your organization with a robust talent management platform.

Infor CloudSuite Infor Discovery Guide | 85 Components & Features

Infor CloudSuite Corporate offers you proven capabilities in key areas such as financial management, analytics, performance and supply management, social business collaboration, mobility and more, all delivered within an integrated framework.

Financial Management Talent Management Expense Management

Strategic ledger, project accounting Compensation, goal, and employee Management of employee-initiated performance management expenditures and revenue Cash and treasury management Learning and development tools Travel and entertainment claims, Invoice automation and planning, and pre-approvals reconciliation management Talent acquisition and succession planning tools Rechargeable time capture and Human Resource Management supplier payments Financial Performance Integrated, end-to-end HR Management management with alerts and reports Budgeting, forecasting, financial Tools for payroll, absence consolidation, and strategic planning management, benefits, and administration Reporting and analysis of performance throughout the organization Employee and manager self-service options Business Analytics

Supply Management BI tools to synchronize information that traditionally resides in siloes Comprehensive source to settle solution, including sourcing, self- Real-time view of enterprise- service requisitioning, purchasing and wide performance payables Personalized dashboards, Contract management and mobile workflows, and alerts supply chain management

Supplier relationship tools

Languages Geographies

Americas English • Canada • Note: This information represents United States the current state of product readiness vs. • the desired or planned future capabilities in the roadmap.

High-value Extension Applications in the Cloud

Infor Risk and Compliance Infor Expense Management Infor Enterprise Asset Management

Infor Workforce Management Infor HR Service Delivery

Infor CloudSuite Infor Discovery Guide | 86 Infor CloudSuite HCM Infor CloudSuite HCM is a cloud-based human capital management solution that replaces complex processes, workflows, and systems with sophisticated, yet intuitive technology. The solution provides broad talent and HR optimization capabilities, unique and insightful science-driven tools, and flexible technology so you can target your key business objectives now and in the future.

• B road capabilities—Deploy the HCM capabilities and end-to-end • Flexible technology—More easily buy, deploy, use, and maintain, functionality you need in one solution from a single vendor, with one of the most agile HR cloud technology solutions, even as great depth and breadth compared to other available solutions. demands change.

• Science driven tools—Build competitive advantage, predict outcomes, tailor programs to individuals, and optimize day-to-day decisions by applying powerful science to talent process.

Strategic Objectives

Infor CloudSuite HCM is deployed in the Infor Cloud, an agile, secure, and highly flexible hosting platform that is currently serving thousands of customers and more than 45 million globally.

Optimize and align talent Simplify and improve HR Deploy modern technology Reduce your total cost Apply insightful tools that give Empower HR with modern, Give today’s dispersed of ownership you a complete picture of easy-to-use solutions that workforce the access they Becasue data is no longer employees, so you can optimally help streamline processes need anytime, anywhere, and stored on-site, you can say develop and deploy your talent, and improve support despite on any device with leading goodbye to expensive servers boost workforce effectiveness constant change and expanding cloud technology and secure and hardware, and redirect and business performance, and responsibilities. You’ll be able to infrastructure that provides support personnel to more ultimately turn your workforce encourage more strategic focus flexibility for your specific needs. strategic activities. into a strategic advantage. and increase HR’s value.

Infor CloudSuite Infor Discovery Guide | 87 Leverage the Cloud Today

Today’s distributed, mobile workforce requires HR solutions that can address their needs whenever and wherever your business takes them. With Infor CloudSuite HCM, you can take advantage of a modern cloud infrastructure to deliver workforce applications that keep up with your business and reduce the burden on your IT team.

Components & Features

Infor CloudSuite HCM offers proven capabilities in key areas such as Global Human Resources, Talent Management, Talent Science, Learning Management, and HR Service Delivery, along with Payroll, Workforce Management, and HCM Analytics, all delivered within an integrated framework.

Infor CloudSuite HCM Core Bundle

Global Human Resources Talent Management HR Service Delivery

Organizational/Person structure Talent Science Knowledgebase

Employee Safety Talent Acquisition and Onboarding Case Management

Position Budgeting Compensation

Benefits Goals

Employee Relations Performance Development

Occupational Health Learning

Time Entry Succession

Infor CloudSuite HCM Add-on Bundles

Payroll Workforce Management HCM Analytics

Pay and Deductions Time and Attendance Labor Productivity

Gross to Net Scheduling Staffing Effectiveness

Checks Workloads Quality Measures

W2, Tax, and ACH Assignments Pre-delivered Content

Data-driven Decisions

Infor CloudSuite Infor Discovery Guide | 88 We“ genuinely believe that if software is fun and good looking, people will enjoy using it, which in turn boosts its ability to deliver success within the business. The social media capabilities are hugely valuable in engaging and motivating new talent, which in turn will allow us to innovate and propel future growth.”

Bruce Hutchison Managing Director, Huchison Technologies

Core Application Portfolio Infor Discovery Guide | 89 Section 4 Core Applicaton Portfolio

Enterprise Financial Management Business Human Capital Resource Planning Solutions Applications Management

91 Infor CloudSuite 154 Expense Management 170 Customer & 207 Global HR/ Industrial 159 Infor Lawson Marketing Human Resource (SyteLine) Financials and Management Management & 96 LN Supply Management 173 Dynamic Enterprise Talent Management 101 LX 164 Infor SunSystems Performance 210 HR Service Delivery Management 105 Infor M3 211 Learning Chemicals 178 Infor Risk and Management Compliance 110 Infor M3 214 Talent Science Distribution 182 EAM Enterprise 216 Workforce 115 Infor M3 188 Configure Price Quote Management Equipment 192 Product Lifecycle 123 Infor M3 Fashion Management Accelerate 129 Infor M3 Food & Beverage 194 PLM Discrete 134 Infor M3 197 Optiva Manufacturing 200 Integrated 140 System21 Business Planning/ Sale+Operations 144 VISUAL Planning 149 XA 203 Supply Chain Execution

Core Application Portfolio Infor Discovery Guide | 90 Infor CloudSuite Industrial (SyteLine) Infor CloudSuite Industrial (SyteLine) is a robust ERP solution specifically designed with built-in best practices and highly efficient process flows to help manufacturers improve productivity.

• Flexible deployment—on-premise, in the cloud, or both—with the • Multi-site support allows an organization to be modeled site by same full-featured system. site, with complete integration to the overall enterprise.

• A mixed-mode application that meets the unique requirements of engineer to order, configure to order, repetitive, and service- based manufacturers.

Roadmap

2013 2014 2015 2016

10x 10x Xi Xi

Social, mobile, and UX Automotive Suppliers Pick/Pack/Ship Currency engine enhancements Single instance multi-site Japanese localizations ITAR compliance Finance enhancements Reseller Portal Distribution for manufacturers Infor Quality Management Human Resource Business Intelligence Dimensional planning enhancements Mobile Service

Time Track Molding and Fabrication Employee self-service portal Global Payroll

Infor Factory Track, Germany, France, Spain, and Office 365 Shop Floor Italy localizations Sweden, Norway, Denmark Supply Chain Execution Process manufacturing and Russia local.ly

Demand Planning Infor CRM

Product Configuration on Infor PLM Accelerate Customer Portal Infor Query & Analysis

Core Application Portfolio Infor Discovery Guide | 91 Strategic Objectives 10x Highlights

Lower total cost of ownership Move to the future with new ION Expand microvertical functionality— Continue to minimize total cost of ownership integrations to extension apps automotive suppliers, printing with the expansion of industry and Provides a more compelling extended suite & packaging manufacturing solutions, such as adding with a less risky, lower cost way to take Helps automotive suppliers, printing & support for multi-site to minimize the need advantage of new, high value capabilities. packaging, process manufacturing, and for customizations. molding/plastics fabrication companies New, modern user new, modern user Specialize by industry to leverage and extend their core ERP experience—social and mobile investment with best of breed applications Deliver specialized functionality for focus Reinvented user experience provides a that are pre-integrated and share a common industries, including Printing & Packaging, look and feel. Integrations are resilient to Automotive Suppliers, Distribution for completely modern solution, while delivering upgrades and enable increased business Manufacturing, Injection Molding, Process more robust functionality through compelling Manufacturing, and Aerospace & Defense; workflows built in to the application and and IT alignment as new applications can add pre-packaged integration, role-based across a broader suite. Our new 360 Forms be deployed rapidly with minimal business process flows, and analytic replace 70+ forms with 4, and Process Builder training effort. content, including Electronic Signature, helps you create your own workflows. Service Management, Shop Floor More robust business intelligence Automation, Dimensional Inventory, and Helps customers and prospects get more Approved Manufacturers. value out of their deployment by enabling better, expanded visibility into the business Enable adoption of high-value at all levels, to drive better decision making. extension applications Provide high value expansion opportunities for customers with packaged Languages integrations. ION-based integrations to Expense Management, Enterprise Asset Management, Supply Chain Execution, Bulgarian • Polish • mobile applications, e-commerce and Business Intelligence, point-to-point Czech • Portuguese (Brazil) • integrations, to Configure Price Quote and Product Lifecycle Management, Infor CRM, Dutch • Russian • Infor PLM Accelerate, and Query & Analysis to ION. English • Simplified Chinese • Make upgrades seamless French • Slovakian • Enable customers to upgrade easily and German Spanish efficiently through predefined content • • packs, cloud or phased upgrades, and mobile applications. Italian • Thai • Japanese • Vietnamese • Korean •

Industries Americas EMEA APAC

Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Equipment • • • High Tech & Electronics • • • Industrial Manufacturing • • • Note: This information represents Service Providers the current state of product readiness vs. • • • the desired or planned future capabilities Food & Beverage in the roadmap. • • •

Core Application Portfolio Infor Discovery Guide | 92 10x Core Features

Infor Ming.le Approved manufacturers Container inventory

Data search across entire application Batching Consigned inventory portals • Customer Data view actions and styles Scrap and yield • Vendor

Multi-site support for customer order Printing and Packaging Industry pack Mobile creation across different entities • Quoting and estimating • New Workbenches Auto vouchering Web rendering updates • Material Tracking • To Excel SSRS reports • Menu and keyboard shortcuts Enhanced picking, packing, and shipping Multi-currency payments Greener report options • FedEx and UPS integration • Shipping labels IFRS certification A/R and A/P and payroll updates Credit Card Interface improvements Control accounts Enhanced Microsoft Office integration APS/MRP demand and plan detail Quick journal entries Communication wizard email blasts charts Surcharges Electronic signature capture Inventory control—cycle count variance reporting Promotions and Rebates Dimensional inventory Cradle to grave lot and serial tracking Multi-Books

Core Application Portfolio Infor Discovery Guide | 93 10x Common Component Adoption

Integrations New Localizations Analytics

Configure Price Quote India DataViews Critical Numbers

Inforce (Salesforce) Argentina Infor CloudSuite Industrial (SyteLine) BI Enterprise Asset Management (EAM) Colombia Infor BI—Business Vault Expense Management (XM) Venezuela Business Analytics Corporate Performance Brazil Manufacturing Foundation Management (CPM) Ecuador Microverticals PLM (Discrete) Chile Discrete Manufacturing Warehouse Mobility Japan Furniture, Windows, Doors E-commerce German High Tech Time Track Mobile Aerospace Printing and Packaging Industry Pack Road Warrior Defense

Financials Infor CloudSuite Industrial Metal and Plastics Fabrication • SunSystems (SyteLine) Mobile • Varial Medical Devices • EDGAR Online (XBRL Reporting) Automotive—Tier suppliers

Specialty Vehicles

Sand and Aggregates

Core Application Portfolio Infor Discovery Guide | 94 Infor CloudSuite Industrial (SyteLine): Why Upgrade? capabilities Upgrade SyteLine v6.x SyteLine v7.x to SyteLine CloudSuite or earlier or v8.x v9.00.20 Industrial

Microsoft .Net solution • • • • Mongoose Development Framework • • • • RoHS, Reach Governance, and Compliance • • • • Promotion/Pricing and Rebates • • • • APS (Advanced Planning & Scheduling) • • • • Service Management • • • • Quality Management • • • • Doc-Trak • • • • Infor ION • • • • Infor Mingl.e • • • • SyteLine BI Vendor/Customer Portals No (v7) and • Optional (v8) • • Infor Factory Track • • • • ION BI and Reporting • • • • Employee Self Service Portal • • • • Auto and/or Supplier Exchange • • • •

Yes No Optional

Core Application Portfolio Infor Discovery Guide | 95 Infor LN Infor LN is a comprehensive ERP solution that provides a consolidated view of complex global operations from design to delivery, including manufacturing, supply chain management, and after-market services.

• Enable global system consolidation and business process • Deliver on strategic and operational agility and create customer- standardization using a single, global ERP instance. centric operations using best in class supply chain, manufacturing, project, and service life cycle management. • Simplify complex processes using industry best practices delivered through standard packaged software. • Streamline compliance with fast changing regulations across 48 countries. • Industry-specific analytics populated by ION into a single Business Vault.

Roadmap

2014 2015 2016

Segment accounting US DoD contracting improvements Bid package management including borrow/loan payback and Precious metal surcharges costing breaks IAS8 segment accounting

Next-generation document management Mobile service management Silent patching

Human capital management Engineering and construction Service management analytics management Expense management Visual modeler Enhanced sub-contracting management Infor Rhythm™ Localizations: Governance risk and compliance Role-based permission management • Vietnam enhancements Infor ION Grid • Hungary Data Level Security enhancements Implementation Accelerators • Bulgaria Zero footprint HTML5 Infor CloudSuite Aerospace & Defense Local.ly adoption Infor CloudSuite Industrial Resource management

Export trade compliance

Contract terms and conditions

Core Application Portfolio Infor Discovery Guide | 96 Strategic Objectives 10x Highlights

Lower total cost of ownership New modern user experience— New Infor ION integrations to Deliver pre-configured solutions and HTML5 and Infor Ming.le extension apps implementation accelerators that are The Infor next-generation user experience Infor ION helps companies to leverage available in the cloud and on-premise helps companies deploy new process and extend their core ERP investment with to make deployment faster and more capabilities and innovate more quickly, while best-of-breed applications that are efficient. We continue to make investments reducing the need for training and lowering pre-integrated and share a common look and in platform independence, virtualization feel. Integrations are resilient to upgrades end-user resistance. The reinvented user support, and private and public cloud and help to increase business and IT experience increases end-user productivity deployment options. alignment, because new applications can through in context information and supports be deployed rapidly with minimal training or Enable adoption of high-value better decision-making based on accurate, development effort. extension applications timely information. Embedded social collaboration helps users solve problems Provide high-value extended solutions for customers, via packaged Infor ION-based more quickly across a global workforce and integrations to Infor Sales & Operations helps them develop corporate knowledge Planning, Infor Factory Track, Infor PLM, through the sharing of best practices. Infor Risk and Compliance, Infor Expense Management, Infor CRM, and Infor Rhythm Expanded industry functionality— for e-commerce. aerospace & defense, automotive Recent releases of Infor LN have added Make upgrades seamless industry best practices for automotive Help companies free resources they would and aerospace & defense verticals on top have otherwise used to manage future ERP of existing industry capabilities for high upgrades, and devote those resources to tech, industrial machinery & equipment, more strategic projects. Infor UpgradeX distribution, and service providers. Infor helps ensure that your software is CloudSuite offerings provide a more always current. compelling, out-of-the-box solution for Infor offers multiple service and support targeted microverticals, faster deployment options, pre-defined methodology for and lower TCO, while eliminating data migration, and business process customizations to help preserve engineering to help users move to the upgrade paths. cloud. Industry-specific Infor CloudSuite offerings are tailored to suit the end-to- end business processes of each industry, because no two clouds should be alike. Languages

Arabic • Italian • Bulgarian • Portuguese (Brazil) • Croation • Romanian • Czech • Serbian (Latin-based) • Dutch • Simplified Chinese • English • Slovenian • Finnish • Spanish • French • Thai • German • Traditional Chinese • Hebrew • Turkish • Hungarian • Vietnamese •

Core Application Portfolio Infor Discovery Guide | 97 Industries Americas EMEA APAC

Aerospace & Defense • • • Automotive • • • Equipment • • • High Tech & Electronics • • • Note: This information represents Industrial Manufacturing • • • the current state of product readiness vs. Service Providers the desired or planned future capabilities • • • in the roadmap.

10x Core Features

Financial Management Supply Chain Management Purchase Schedules

Cross-dimensional Validations ATP/CTP enhancements Customer acceptance, e.g., DD250 Material Inspection and Electronic bank statements Landed Cost Receiving Report

Auto-cash Auto-generate handling unit Multiple bank guarantees against from ASN a contract line item number Self-billing Manufacturing Management HTML5 user interface Payment method discounts Critical Safety Item (CSI) Service Lifecycle Management 3-Way Match for Self-billing Production Order Split Claim Management Invoicing 360 screen Shopfloor Operator Workbench Warranty Terms Role-based homepage for Finance Quality Management Mobile Field Service Governance, Risk, and Compliance Sampling plans

US DoD compliance Non-conformance

US Government invoice formats Corrective action plans

EU invoicing directive First article inspection

Process authorizations Quality Management Reporting

Sourcing and Procurement Project Lifecycle Management

Corporate purchase contracts Project Pegging

Tactical sourcing for Project Costing breaks subcontracting operations Borrow/Loan/Payback Supplier Progress Payment Project Pegging in Purchasing Workbench

Core Application Portfolio Infor Discovery Guide | 98 10X Common Component Adoption

Integrations Technology Microverticals

Dynamic Enterprise Performance Infor Ming.le CE adoption Automotive OEM, Tier 1-2 suppliers Management (d/EPM) HTML5 High Tech & Electronics Infor Risk and Compliance Extensibility Commercial Aerospace Configure Price Quote Enterprise DB PostgreSQL Industrial Manufacturing Rhythm Analytics Defense Contract Manufacturing Customer Exchange Financial Analytics Industrial Machinery & Equipment Sales & Operations Planning (S&OP) Manufacturing Sales Analytics Demand Planning MRO—Maintenance, Repair, Overhaul Purchasing Analytics Service Management Supply Chain Planning Manufacturing Analytics Supply Chain Execution Suite Quality Statistical Process Control Supplier Exchange (QSPC)

EAM Program Cost Ledger

Product Lifecycle Management (PLM) Earned Value Management System

On-time Delivery Analytics

Aerospace & Defense Contract Analytics

Core Application Portfolio Infor Discovery Guide | 99 Infor LN: Why Upgrade? capabilities LN Industry Old Versions On-premise CloudSuites

System administration and application management • • • Upgrades for new applications, operating systems, and database releases • • • Data backup and recovery • • • Automatic performance tuning and database sizing • • • Manufacturing, supply chain, and finance in the core • • • Automotive and A&D capabilities in the core • • • Globalization capability in single instance • • • Open integration to extended solutions • • • Infor ION Business Vault with industry analytics • • • Enterprise-wide planning • • • Contract/Project/Customer pegging • • • Depot Repair • • • Assembly Line Control • • • Flexible costing with landed cost • • • Role-based dashboards • • • In-context business intelligence • • • Infor ION-enabled with workflow and event management • • • Infor Ming.le social enterprise capability • • •

* L N customers can migrate to an LN based Industry CloudSuite such as CloudSuite Yes No A&D, CloudSuite Automotive, CloudSuite Industrial or M3-based CloudSuite Fashion or CloudSuite Food & Beverage. In some instances, maintenance credits can be applied towards Industry CloudSuite subscription fees. Contact your sales or support representative for information.

Core Application Portfolio Infor Discovery Guide | 100 Infor LX Infor LX is an ERP solution that offers deep industry functionality and flexibility to help companies adapt to new manufacturing trends and regulatory changes.

• Most complete process manufacturing functionality and • Deploy locally or globally with multi-language, currency, the latest Infor technology together on the most cost-effective time zone, and facility capabilities for flexibility. computing platform.

Roadmap

2014 2015 2016

10x 10x 10x

8.3.5 10x Feature Pack Infor CloudSuite LX Infor LX 8.4

e-Commerce Supplier Exchange • IDF maintenance key master data

Infor Reporting Infor CRM • Field expansion

Expanded in-context ability Infor d/EPM • SQL database

WebTop 4.5 Serialization for General Manufacturing • Improved UI

EGLi Enhancements EGLi consolidations • Foundation for future feature packs

Modernized user experience Inter-company enhancement • Infor CPQ integration

Infor Xi adoption

Core Application Portfolio Infor Discovery Guide | 101 Strategic Objectives 10x Highlights

Lower total cost of ownership for New workspace user interface Flexible global deployment Power Systems combined with Pulse and ActivityDeck™ Delivers single instance for improved total Deliver advanced technology and rich cost of ownership. functionality to the IBM® Power Systems™ New Infor Ming.le user Interface with Alerts, base, extending existing low total cost of Posts, and Feeds. Reporting and analytics ownership with unlimited scalability. Infor ION enabled Provides a single version of the truth across Specialize by industry the enterprise. Drives greater value from Extends the core footprint to include core ERP solution and makes data available Engineered to support key manufacturing high value extension applications quickly across the enterprise. industries through flexible configuration and efficiently. options and prepackaged integrations, role- based business process flows, and analytic Extended applications content for focus verticals, particularly Food Adds new capabilities to deliver significant & Beverage and Chemicals & Life Sciences. business value with little disruption on top of core, proven ERP. Enable adoption of high-value extension applications Provide high value expansion opportunities for customers with Languages packaged integrations to Supply Chain Execution, Inforce and Salesforce®, Infor Reporting, Business Analytics, F9, Dutch • Japanese • e-Commerce, and more to come. English • Portuguese • Make upgrades seamless Provide opportunities to upgrade and French • Simplified Chinese • modernize easily and efficiently with Flex program and packaged Infor ION-based German • Spanish • integrations to Infor Ming.le, Infor ION Process, and new IDF applications. Italian •

Limited Availability: Korean, Russian, and Swedish

Industries Americas EMEA APAC

Chemicals & Life Sciences • • • Consumer Packaged Goods • • • Food & Beverage • • • Note: This information represents General Manufacturing the current state of product readiness vs. • • • the desired or planned future capabilities Industrial Manufacturing in the roadmap. • • •

Core Application Portfolio Infor Discovery Guide | 102 10x Core Features

Application Capabilities Multiple language support 360° view to business essentials Extensive process industry capabilities Global financials with multi ledger EDI through ECM • Cross-dimensional Validations and COA • Serial number traceability Extensive exit points • Potency, yields, and by- and Technology Capabilities co-product support Extension file ready • Dynamic weights and measures Infor Ming.le Foundation iASP support for simplified Quality control Infor Ming.le 11 disaster recovery

Electronic signature Infor ION Process, Pulse, Double byte enabled Activity Deck, Workflow Product life cycle control Extremely scalable In-context enabled Flexible manufacturing methods support Business Vault

Lean business process support Infor Mobile Dashboards

Handles complex pricing scenarios Single sign-on and promotions Web-enabled True multi-facility support for global deployment

10x Common Component Adoption

Integrations Localizations Analytics

Supply Chain Execution Brazil Cognos® 8.4 and 10.1

Inforce (Salesforce) Argentina Infor Business Analytics and Manufacturing Foundation Warehouse Mobility Italy Microverticals Corporate Performance Management China (ICS) (CPM) Food & Beverage Japan (ICS) Optiva® (PLM) Life Sciences Mexico • Pharmaceuticals EPAK • Medical Devices Others in core Enterprise Asset Management Chemicals Infor Local.ly, as available Infor Reporting Industrial Manufacturing Mobile e-Commerce General Manufacturing Infor Road Warrior EAM Process Automotive Infor ActivityDeck

Infor Mobile Dashboards

Core Application Portfolio Infor Discovery Guide | 103 Infor LX: Why Upgrade? capabilities LX LX 10x Industry Old versions On-premise on Cloud CloudSuites

Finance, distribution, and manufacturing in core • • • • Supports a global instance • • • • Master data management • • • • SoHo modern user interface • • • • IDF for extensibility on the IBM i platform • • • • Product lifecycle management • • • • Dynamic weights and measures/catchweight • • • • Enriched lot control/qualifiers/tracing • • • • Robust byproduct/co-product management • • • • Integrated with Infor PLM Optiva • • • • Modern GL with multi-ledger, book, chart • • • • Advanced business analytics and dashboards • • • • Infor ION with Enterprise Analytics and reporting • • • • Infor Ming.le • • • • Cloud deployment and Saas by Infor • • • •

Yes No Not applicable

Core Application Portfolio Infor Discovery Guide | 104 Infor M3 Chemicals Infor M3 Chemicals is a comprehensive ERP solution designed to solve chemical industry-specific challenges, such as the planning of co-products and by-products, formula matching and optimization, attribute costing, safety, and quality. You can only take advantage of these benefits if you upgrade to the latest version on-premise or to Infor CloudSuite M3.

• Tools to support unique chemical industry-specific challenges • Capabilities including calculated tests, blending tests, such as the planning of co-products and by-products, formula pre-shipment testing, lab order requests, and improved views matching and optimization, attribute costing, safety, and quality. into lot specifications by item help improve regulatory compliance.

• Chemical-specific configurations include pre-packaged data models, reports, embedded analytics, and business process flows.

Roadmap

2014 2015 2016

Enriched Infor Ming.le experience Existing CloudSuites upgraded to Supplier invoice matching based on 13.3 base agreements for services, leasing, Implementation Accelerator for chemical subscriptions industry Enriched analytics, KPIs, and dashboards Support for e-Signatures Further ION integrations New open technology stack to reduce the cost of ownership Factory Track Warehouse Mobility Configure price quote C( PQ) integration Lot blending and tank cleaning Process manufacturing order-item pack New quality management system Lot mgmt., strict rotation, lot-no. rules Sub-lot with catch weight Enhancements to freight management capabilities for the US Back-flush labor- and process-time Approva integration at put-away Infor CloudSuite M3 Infor CRM integration Further-certified ION integrations to Infor best-in-class products Infor XM (expense management) integration Russia and Turkey support via Local.ly Support for Windows 10/SQL2016

Infor EAM integration

Disclaimer: This roadmap reflects the direction Infor may take with regard to the products or services described herein, all of which is subject to change without notice.

Core Application Portfolio Infor Discovery Guide | 105 Strategic Objectives 10x Highlights

Lower total cost of ownership New HTML5 browser operating within More certified Infor ION integrations to Continue to hone deployment and Infor Ming.le Infor best-in-class solutions maintenance efforts by delivering packaged Enables M3 customers to take advantage M3 customers can take advantage of Infor’s configurations and chemical-specific of many more Infor solutions and use the rich portfolio of business applications. configurations that include pre-packaged full power of Infor Ming.le, including social data models, reports, embedded analytics, business collaboration with integrated Deeper industry functionality for our and business process flows. Offer greater workflows, alerts, and contextual business focus industries flexibility in deployment models—on- intelligence. Reduces need for customer-unique premise or in the cloud. modifications and third-party solutions, and New software delivery model Specialize by industry expands vertical reach. Provides major functional updates to Offer industry-specific suites with customers faster, on an annual basis. Significant investment in M3 prepackaged integration, role-based More than 1,200 enhancements over last business process flows, and analytic content M3 in the cloud major release. for focus verticals, including chemicals, and M3 is now available in the cloud for existing other process industries. customers as Infor CloudSuite M3. This offers a competitive cost of ownership Enable adoption of high-value versus on-premise. extension applications Provide high-value expansion opportunities for customers with packaged ION-based integrations to PLM, d/EPM, Advanced Languages Planning, Business Intelligence, Infor Reporting, Local.ly, e-Commerce, and Warehouse Management. Danish • Japanese • Make modernization seamless Dutch • Norwegian • Enable customers to upgrade easily and efficiently through predefined content English • Polish • packs, cloud, and phased upgrades— particularly for Infor Ming.le adoption. Finnish • Portuguese •

Expand globalization Flemish • Russian • Provide standard support for 43 countries French Simplified Chinese and add support for even more localizations • • within Infor M3 and Infor Local.ly in the German Spanish future, to help customers as they expand • • into new geographies. Hungarian • Swedish • Italian • Turkish •

Partners can provide: Hebrew and Greek

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 106 10x Core Features

Sales Manufacturing Automatic recount of physical inventory counts based on user Special price agreements Multi-MO reporting of goods receipt, defined tolerances (ship and debit) material issues, and labor/process time Lot management including strict Promotion management pricing New quality module rotation, lot-numbering rules, etc. and discounting process improved; possibility for entering orders prior to Lot blending and tank cleaning the promotion Delivery management Process manufacturing Payment terms on customer order line Freight outbound transport order-item-pack rather than just at the order header management including integration to third-party freight forwarders, Manufacturing—back-flush labor- and freight shopping, charges and Enhanced product replacement process-time at put-away capabilities in sales orders package value handling Auto reporting of MO operation times Warehouse Mobility improvements New process for managing sales based on quantity produced orders requiring prepayment provide more coverage, simplified processes Purchasing Improved back-order prevention Picking and inventory control improvements Bulk order enhancements for Infor 10x Enabled make-to-order and make-to-stock New picking workload overview HTML5 client multi-browsing with capabilities Staging of packages in receipt process personalization, Web Mashups, and flexible start pages Supply chain orders—upstream Purchase order ASN support for catch changes of dates weight and expiry dates Support for Infor Ming.le—Use of workflows and alerts connected Customer channels with new ship to New rules for automatic consolidation with all existing 200+ app messages customer ID of purchase order proposals and new user-defined application messages Finance Handling of supplier rebates on promotional products where there 9 certified Infor ION integrations, with are special commercial terms more to come Approximately 200 improvements over M3 10.1 Content-rich analytics based on Infor BI and Business Vault Cash management extended to all order flows and new end-of-day Harmonization of users to simplify processing management and enable use of Workflow Enhanced and consistent credit limit management Over 1,100 M3 functions now Prepayment control on sales orders have bookmarks

Introduced support for US sales tax Inventory Management without the need for Vertex

Improved location-based Enhanced delegation of authority inventory checks process for supplier invoices

Improved slotting capabilities for Ability to connect supplier invoices to put-away in goods receipt customs invoices

Core Application Portfolio Infor Discovery Guide | 107 10x Common Component Adoption

Integrations New localizations Microverticals

PLM Optiva India Agriculture chemicals

Inforce Brazil Plastics and resins

M3 Customer LifeCycle Management Russia Paints and coatings (CLM) Turkey Soaps and detergents Infor Supplier Exchange Mobile Other specialty chemicals Infor CPM CLM applications Infor BI Road Warrior Infor Configure Price Quote (CPQ) Analytics E-Commerce and Infor Rhythm for Commerce Infor BI and industry-specific M3 Analytics Infor Supply Chain Execution Infor Reporting Infor Advanced Planning

Core Application Portfolio Infor Discovery Guide | 108 Infor M3—Chemicals: Why Upgrade? capabilities Infor Old Versions M3 10.1 M3 13.3 10x CloudSuite M3

New delivery model for functionality

Cloud deployment and SaaS on AWS by Infor

Infor Ming.le enabled for a modern user experience and social collaboration

Workflow, alerts, and contextual BI

HTML5 client for multi-browser and device

ION enabled

Additional country support <39 countries 39 countries 43 countries 43 countries

Web-based mashups

New Quality Management System

Infor Optiva PLM

M3 Report Manager

Infor BI Dashboard/d/EPM

Lot blending and tank cleaning

Lot mgmt., strict rotation, lot-no. rules

Back-flush labor- and process-time at put-away

Infor Advanced Planner

One-screen multi MO-reporting

Yes No

Core Application Portfolio Infor Discovery Guide | 109 Infor M3 Distribution Infor M3 Distribution can help you make more capital available, optimize your inventory, and improve your product availability. Infor M3 for Distribution is built for the following microverticals: building materials, industrial, electrical distributors, professional wholesalers, and food and beverage distributors.

• Tools to optimize every facet of a distribution operation— • Includes tools for value added services, such as kitting, assembly, from inventory and warehouse management to financials, ticketing, packing, and rental. multichannel sales orders, purchasing, and more. • Now available in the cloud as Infor CloudSuite M3. • Built-in CRM and POS integration.

Roadmap

2014 2015 2016

New software delivery model Enriched Infor Ming.le experience Roll-out of Infor CloudSuite Distribution Global Infor Ming.le enablement Introduced Infor Sales Hub with intuitive and beautiful user experience for efficient New open technology stack to reduce HTML5 client multi-browser order entry the cost of ownership

Infor ION integrations, including Enhanced support for cash payments Integration to Infor Configure Price Quote Infor Supply Chain Execution including day end processing. (CPQ)

Web-based mashups Further Infor ION integrations, including Infor Factory Track for M3 for mobile Infor d/EPM warehouse management. New counter sales for distribution with order basket Automated supplier rebates management Enriched industry-specific analytics, KPIs, (buy side rebates) and dashboards Trade promotion management for distributors Enhancements to freight CENPOS credit card integration management capabilities Pre-payment control to reduce credit risk Improved buy-to-order support Support for Russia and Turkey, via Infor Local.ly

Disclaimer: This roadmap reflects the direction Infor may take with regard to the products or services described herein, all of which is subject to change without notice.

Core Application Portfolio Infor Discovery Guide | 110 Strategic Objectives 10x Highlights

Lower total cost of ownership New HTML5 browser operating More certified Infor ION integrations Continue to hone deployment and within Infor Ming.le to Infor best-in-class solutions maintenance effort by delivering packaged Enables M3 Distribution customers M3 customers can take advantage localizations and industry-specific to take advantage of many more Infor of Infor’s rich portfolio of configurations that include pre-packaged solutions and use the full power of business applications. data models, reports, embedded analytics, Infor Ming.le, including social business and business process flows. collaboration with integrated workflows, Deeper industry functionality for alerts, and contextual business intelligence. our focus industries Specialize by industry Reduces need for customer-unique Offer industry-specific suites with New software delivery model modifications and third-party solutions, and prepackaged integration, role-based Provides major functional updates to business process flows, and analytic content customers faster, on an annual basis. expands vertical reach. for distribution that reduces the need for modifications. CloudSuite M3 Significant investment in M3 and CloudSuite M3 Infor M3 Distribution is now available in the Enable adoption of high-value cloud as Infor CloudSuite M3. More than 1,200 enhancements over last extension applications major release. Provide high value expansion opportunities for customers with packaged Infor ION- based integrations to mobile, d/EPM, Supplier Exchange, Business Intelligence, Infor Languages Reporting, Local.ly, e-Commerce, and Warehouse Management. Danish • Japanese • Make modernization seamless Dutch Norwegian Enable customers to upgrade easily and • • efficiently through predefined content packs, English Polish the cloud, and phased upgrades, particularly • • for Infor Ming.le adoption. Finnish • Portuguese • Expand globalization Flemish • Russian • Provide standard support for 43 countries and add support for even more localizations French • Simplified Chinese • within Infor M3 and Infor Local.ly in the future, to help customers as they expand German Spanish into new geographies. • • Hungarian • Swedish • Italian • Turkish •

Partners can provide: Hebrew and Greek

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 111 10x Core Features

Sales Inventory Management Finance

Enhanced sales price and Kit generation method based on Approximately 200 improvements discount handling product quantity and size breakdown over Infor M3 10.1

Special Price Agreements Kit in purchase and auto kit Cash management extended to (ship and debit) price calculation all order flows and new end-of-day processing Promotion management pricing and Attribute controlled kits discounting process improved and Enhanced and consistent credit possibility for entering orders prior to Improved location-based limit management the promotion inventory checks Prepayment control on sales orders Counter sales, improved with shopping Automatic cartonization suggestions basket, search, cash-desk integration, for packing Introduced support for US sales tax and keyboard shortcuts without the need for Vertex® Improved slotting capabilities for put- New cash desk mashup increases away in goods receipt Enhanced delegation of authority usability for trade counter sales process for supplier invoices Automatic recount of physical Payment terms on customer order line inventory counts based on user- Ability to connect supplier invoices to rather than just at the order header defined tolerances Customs invoices

Enhanced product replacement Delivery Management New Warranty Claim capabilities in sales orders Management solution Freight outbound transport New process for managing sales management including integration to Manufacturing orders requiring prepayment third-party freight forwarders, freight shopping, charges and package Lot management including strict Improved back order prevention value handling rotation, lot-numbering rules, etc.

Infor 10x Enabled Warehouse Mobility improvements Manufacturing—back-flush labor- and provide more coverage, simplified process-time at put-away HTML5 client multi browsing with processes personalization, Web Mashups, and Auto reporting of MO operation times flexible start pages Pack and ship improvements for based on quantity produced load building Support for Infor Ming.le—Use of Purchasing workflows and alerts connected Picking and Inventory control with all existing 200+ app messages improvements Bulk order enhancements for make-to and new user defined application order and make-to-stock messages New picking workload overview capabilities Staging of packages in receipt process 9 certified Infor ION integrations and more to come Supply chain orders—upstream Infor ION integration to Infor changes of dates Supplier Exchange Content-rich analytics based on Infor BI and Business Vault Customer channels with new ship to New rules for automatic consolidation customer ID of purchase order proposals Harmonization of users to simplify management and enable use Handling of supplier rebates on of Workflow promotional products where there are special commercial terms Over 1,100 M3 functions now have bookmarks

Core Application Portfolio Infor Discovery Guide | 112 10x Common Component Adoption

Integrations New Localizations Analytics

Inforce India Infor BI

Infor M3 Customer LifeCycle Brazil Industry-specific M3 Analytics for Management (CLM) Distribution Russia Infor Supplier Exchange Infor Reporting Turkey Infor Corporate Performance Management (CPM) Mobile

Infor BI CLM applications

Infor CPQ (Configure Price Quote) M3 Warehouse Mobility

Infor Rhythm and e-Commerce

Infor Supply Chain Execution

Core Application Portfolio Infor Discovery Guide | 113 Infor M3—Distribution: Why Upgrade? capabilities 10x Old Versions M3 10.1 UpgradeX On-premise

New delivery model for functionality

Cloud deployment and SaaS on AWS by Infor

Infor Ming.le enabled for a modern user experience and social collaboration

Workflow, alerts, and contextual BI

HTML5 client for multi-browser and device

Infor ION enabled

Additional country support <39 countries 41 countries 43 countries 43 countries

Web-based mashups

Target buying workbench

Price and margin simulation

Special price agreements (ship and debit)

New version of counter sales

Infor M3 Report Manager

Infor BI Dashboard, Infor d/EPM

Prepayments on sales orders

New possibility for early orders for promotions

Enhanced trade promotions/rebate capabilities

Improved back order prevention

Yes No

Core Application Portfolio Infor Discovery Guide | 114 Infor M3 Equipment Infor M3 Equipment is a comprehensive ERP solution designed for companies that rent, sell, service, and repair assets or equipment. Infor M3 Equipment is built for the following microverticals: equipment dealers, service providers, and rental companies.

• Capabilities for managing the entire equipment lifecycle, • Warranty and claim management with flexible warranty periods including initial forecasting, shipment, servicing, and final disposal. and types.

• Support for repairable equipment and components; • Now available in the cloud as Infor CloudSuite M3. configuration of new equipment; and trade-in equipment.

Roadmap

2013/2014 2015 2016

New Equipment Transaction Register that New mobile field service solution—Infor Further enhancements to MFS including brings operational transactions from the Mobility for Field Service (MFS) support for iOS, mobile phones, off-line separate order flows (WO, rental, sales) capabilities, M3 Service Orders into a single view Enhanced maintenance customer order (MCO) periodic invoicing (capabilities from New—Infor CloudSuite Serial number-based pricing M3 service orders) Equipment Rental

Rewritten equipment quotation Ability to change the warehouse on Further enhancements to the move trade-in process a purchase order together with a new of work order transactions function supply chain rebuild function Significant enhancements to the rental Further MCO periodic invoicing re-rent (X-hire process) Rental planning board enhancements enhancements including better including drag and drop and extended support for accruals Graduated best-price calculation for mouse-over information rental agreements Enhanced rental agreement Support for six-day week rental price simulation New rental counter function pricing calculations Rental invoice history per equipment or New work order labor and cost approval New rental statistics function serial number process and function “Rental Daily Flash” Split rental line across several warehouses New reservation process and function for New equipment quotation management to improve sourcing capabilities order flows (for example rental and EQM) (EQM) quick quote feature Support for bulk items (cables, etc.) New sales order screen that allows the Simplified move of work order transactions in the rental planning board user to define what fields to display thus to correct mistakes minimizing the number of panels More flexibility in the maintenance Enhanced flexibility of MCO invoicing scheduling board (MOS199)

Disclaimer: This roadmap reflects the direction Infor may take with regard to the products or services described herein, all of which is subject to change without notice.

Core Application Portfolio Infor Discovery Guide | 115 Strategic Objectives 10x Highlights

Lower total cost of ownership New HTML5 browser operating within More certified Infor ION integrations to Continue to hone deployment and Infor Ming.le Infor best-in-class solutions maintenance effort by delivering packaged Enables Infor M3 Equipment customers to M3 customers can take advantage of Infor’s localizations and industry-specific take advantage of many more Infor solutions rich portfolio of business applications. configurations. These localizations and and use the full power of Infor Ming.le, customizations will include pre-packaged including social business collaboration with Deeper industry functionality for our data models, reports, embedded analytics, integrated workflows, alerts, and contextual focus industries and business process flows. business intelligence. Reduces need for customer-unique modifications and third-party solutions and Specialize by industry New software delivery model expands vertical reach. Offer industry-specific suites with Provides major functional updates to prepackaged integration, role-based customers faster, on an annual basis. Significant investment in M3 business process flows, and analytic More than 1,200 enhancements over last content for focus verticals, particularly M3 Equipment in the cloud major release. equipment dealers, service providers, Infor M3 Equipment is now available in the and rental companies. cloud as Infor CloudSuite M3. Equipment customers can swap their traditional Enable adoption of high-value maintenance for software as a service extension applications (SaaS) user pricing and have access to the Provide high-value expansion opportunities latest functionality through the cloud. for customers with packaged Infor ION- based integrations to mobile, d/EPM, Supplier Exchange, Business Intelligence, Infor Reporting, Local.ly, Infor Rhythm for Languages Commerce, and Warehouse Management. Make modernization seamless Danish • Japanese • Enable customers to upgrade easily and efficiently through predefined content Dutch • Norwegian • packs, cloud, or phased upgrades particularly for Infor Ming.le adoption. English • Polish • Expand globalization Finnish • Portuguese • Provide standard support for 43 countries; Flemish Russian support more localizations within Infor • • M3 and Infor Local.ly in the future, to help French Simplified Chinese customers as they expand into • • new geographies. German • Spanish • Hungarian • Swedish • Italian • Turkish •

Partners can provide: Hebrew and Greek

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 116 10x Core Features

Sales Inventory Management and Delivery Management Parts Planning New transportation solution Freight outbound transport Kit in purchase and auto kit price management including integration Multiple sales-persons per order (also calculation to third-party freight forwarders, included in the rental and MCO flows) freight shopping, charges, and Attribute controlled kits package value handling New supplier rebate/parts marketing program support Improved location-based Warehouse Mobility improvements inventory checks provide more coverage, simplified Enhanced sales price and discount processes handling for equipment Automatic cartonization suggestions for packing Pack and ship improvement for Special price agreements load building (ship and debit) Improved slotting capabilities for put-away in goods receipt Picking and inventory Promotion management pricing and control improvements discounting process improved and Automatic recount of physical possibility for entering orders prior to inventory counts based on user New picking workload the promotion defined tolerances overview capabilities

Payment terms on customer order line Territorial roll-up calculations for Supply chain orders—upstream rather than just at the order header demand figures in a distributed changes of dates network New process for managing sales Customer Channels with new ship to orders requiring prepayment Improved statistics customer ID

Improved back order prevention New work order parts staging and delivery address Enhanced parts supersession capabilities (also used in other Significant enhancements to Core order flows) (repairable equipment management)

New screen in the sales order flow New “parts surplus return” process to define what the sale is being and functions made again (for example equipment, industry, etc.) New function for pre-assembly of kits (example hoses) New low value price matrix capability Inventory sharing function Equipment (share excess stock information)

New customer service desk New equipment reservations

New equipment cost and revenue summary function

New equipment transaction register

New equipment “life” concept

New Equipment Profitability Portal

Core Application Portfolio Infor Discovery Guide | 117 10x Core Features cont’d Finance Manufacturing Infor 10x Enabled

Approximately 200 improvements New Quality module HTML5 client multi browsing with over M3 10.1 personalization, Web Mashups and Lot management including strict flexible start pages New equipment cost/revenue rotation, lot-numbering rules, etc. summary and new equipment Support for Infor Ming.le—use of transaction register Manufacturing—Back-flush labor- and workflows and alerts connected process-time at put-away with all existing 200+ app messages Cash management extended and new user defined application to all order flows and new Auto Reporting of MO Operation times messages end-of-day processing based on quantity produced 9 certified Infor ION integrations and Enhanced and consistent credit Purchasing more to come limit management Staging of packages in receipt process Content-rich analytics based on Infor Prepayment control on sales orders BI and Business Vault Infor ION integration to Introduced support for US sales tax Infor Supplier Exchange Harmonization of users to simplify without the need for Vertex management and enable use of New rules for automatic consolidation Workflow Enhanced delegation of authority of purchase order proposals process for supplier invoices Over 1,100 M3 functions now have Extended purchase order bookmarks Ability to connect supplier invoices approval flow to Customs invoices Ability to convert a purchase proposal New Warranty Claim Management to a distribution orders solution Kits on purchase orders

New purchase order preview feature to print a PO without creating the real PO

New feature to create relationships between POs

Handling of supplier rebates on promotional products where there are special commercial terms

Core Application Portfolio Infor Discovery Guide | 118 10x Common Component Adoption

Integrations New Localizations Analytics

Inforce India Infor BI

M3 Customer LifeCycle Management Brazil Industry-specific M3 Analytics (CLM) for Equipment Mobile Infor Supplier Exchange Infor Reporting Infor M3 CLM applications Infor Corporate Performance Management (CPM) Infor M3 Warehouse Mobility

Infor BI

Infor Configure Price Quote (CPQ)

Infor E-Commerce and Infor Rhythm for Commerce

Infor Supply Chain Execution

Core Application Portfolio Infor Discovery Guide | 119 Infor M3—Equipment: Why Upgrade? capabilities 10x Old Versions M3 10.1 UpgradeX On-premise

New delivery model for functionality

Cloud deployment and SaaS on AWS by Infor

Infor Ming.le enabled for a modern user experience and social collaboration

Workflow, alerts, and contextual BI

HTML5 client for multi-browser and device

Infor ION enabled Some

Additional country support <39 countries 41 countries 3 countries 3 countries

Web-based mashups

New equipment cost/revenue summary and new equipment transaction register

Equipment Profitability Portal Limited

CRM for Equipment

M3 Report Manager

Infor BI Dashboard, Infor d/EPM

Enhanced equipment quotation management

Supply chain orders for WOs

Transfer of WOs between facilities Limited Limited

Create MCOs from history

New warranty claim management solution

Parts marketing programs/rebates

Service definitions defined on levels other than item

Change of serial number on WOs/MCOs

Yes No

Core Application Portfolio Infor Discovery Guide | 120 Infor M3—Equipment: Why Upgrade? capabilities 10x Old Versions M3 10.1 UpgradeX On-premise

Cash management across all order flows

Rental best-price calculation

Rental deposits

Rental and damage waiver

Reservations in main order flows

Re-rent (X-hire) Limited Limited

Lost sales in all order flows

EQM trade-in Limited

EQM sales tax simulation

Serial-number based pricing Limited

Transportation Limited Limited

Supplier rebates Limited Limited

Multiple sales persons per order

Parts supersession Limited Limited

Low value parts price matrix

Kits on POs

Attributes for kits

Territorial roll-up

Core management Very Limited Limited

Parts surplus return

Inventory sharing

Yes No

Core Application Portfolio Infor Discovery Guide | 121 Infor M3—Equipment: Why Upgrade? capabilities 10x Old Versions M3 10.1 UpgradeX On-premise

Mobile warehouse management Very Limited Limited

User-defined PO proposal consolidation rules

PO approval flow Limited Limited

Convert PO to DO Manual Manual

Kits on POs

Preview POs

PO relations Limited Limited

Fixed asset depreciation Limited Limited

VAT calculations for equipment Limited Limited

Yes No

Core Application Portfolio Infor Discovery Guide | 122 Infor M3 Fashion Infor M3 Fashion is a comprehensive ERP solution that facilitates style and non-style product management— from design and sourcing to production, warehousing, sales, distribution, and finance.

• Tools to manage the entire fashion process—from design • Product configuration capabilities support embellishment, to distribution to customer service. personalization, and make-to-order

• Offers flexible style/color/size/fit matrix, plus inventory • Now available in the cloud as Infor CloudSuite Fashion. characteristics

• Delivers global inventory management to support omni-channel operations

Roadmap

2014 2015 2016

Enriched Infor Ming.le experience Roll out of Infor CloudSuite Fashion New fashion PLM module for assortment planning Further ION integrations Enriched industry-specific analytics. KPIs, and dashboards Procurement portal Configure price quote C( PQ) integration New open technology stack to reduce 3D images in PLM Fashion PLM—a new fashion product the cost of ownership lifecycle management application Value chain visibility and order Enhanced finished goods allocation management Enhancements to freight management capabilities for fashion customers Bulk order at style, style color level New merchandise planning module in PLM—3D BOM and 3D measurement Fashion PLM New credit check at delivery level Mass update of purchase, distribution, and Infor CloudSuite M3 customer orders Implementation Accelerator for Fashion enhancements Batch allocation min/max and new allocation priority

Pricing at style-color level

Fashion PLM—Adobe® Illustrator® CC plug-in

Russia and Turkey via Local.ly

Disclaimer: This roadmap reflects the direction Infor may take with regard to the products or services described herein, all of which is subject to change without notice.

Core Application Portfolio Infor Discovery Guide | 123 Strategic Objectives 10x Highlights

Lower total cost of ownership New HTML5 browser operating More certified Infor ION integrations Continue to hone deployment and within Infor Ming.le to Infor best-in-class solutions maintenance efforts by delivering packaged Enables Infor M3 Fashion and Infor Infor Fashion M3 customers can take localizations and industry-specific CloudSuite Fashion customers to take advantage of Infor’s rich portfolio of configurations that include pre-packaged advantage of many more Infor solutions business applications. data models, reports, embedded analytics, and use the full power of Infor Ming.le, and business process flows. including social business collaboration Deeper industry functionality for with integrated workflows, alerts, and our focus industries Specialize by industry contextual business intelligence. Reduces need for customer-unique Offer industry-specific suites with modifications or third-party solutions and New software delivery model prepackaged integration, role-based expands vertical reach. business process flows, and analytic Provides major functional updates to content for Fashion that reduces the customers faster, on an annual basis. Significant investment in Infor M3 need for modifications. Infor CloudSuite Fashion customers Fashion and Infor CloudSuite Fashion receive the latest release automatically. Enable adoption of high-value More than 1,200 enhancements over last extension applications Infor CloudSuite Fashion major Infor M3 Fashion release. Provide high-value expansion Infor M3 Fashion customers can now opportunities for customers with upgrade to Infor CloudSuite Fashion and packaged Infor ION-based integrations to swap their traditional maintenance for Fashion PLM, d/EPM, Supplier Exchange, SaaS user pricing, and help ensure they Business Intelligence, Infor Reporting, have access to the latest technology Local.ly, Rhythm for Commerce, and and functionality. Warehouse Management.

Make modernization seamless Enable customers to upgrade easily and Languages efficiently through predefined content packs, cloud, or phased upgrades particularly for Infor Ming.le adoption. Danish • Japanese • Expand globalization Dutch • Norwegian • Provide standard support for 43 countries; English Polish support more localizations in the future, to • • help customers as they expand into new Finnish Portuguese geographies. • • Flemish • Russian • French • Simplified Chinese • German • Spanish •

Note: This information represents Hungarian • Swedish • the current state of product readiness vs. the desired or planned future Italian • Turkish • capabilities in the roadmap.

Partners can provide: Hebrew and Greek

Core Application Portfolio Infor Discovery Guide | 124 10x Core Features

Sales Infor 10x Enabled Inventory Management

Matrix application for customer orders HTML5 client multi-browsing with Kit generation method based on with unlimited number of columns and personalization, web mashups, and product quality and size breakdown full maintenance capabilities flexible start pages Kit in purchase and auto kit price Sales price-list at style-color level Support for Infor Ming.le—use of calculation workflows and alerts connected with Mass maintenance of data—close, existing 200+ app messages and new Attribute-controlled kits replace items, enhanced change of user-defined application messages customer orders and deletions Enhancements to color and size in 9 certified Infor ION integrations and characteristics management Special price agreements more to come (ship and debit) Improved visibility of kits order matrix Content-rich analytics based on Infor in customer order and stock overview Promotion management pricing and BI and Business Vault discounting process improved and New concept allocation priority possibility for entering orders prior to Fashion industry analytics with views the promotion by style, style color, season, and brand Prevention of allocations if not meeting min-max by SKU and or style- Payment terms on customer order line Harmonization of users to simplify color rather than just at the order header management and enable use of Workflow Improved location-based inventory Enhanced product replacement checks capabilities in sales orders Over 1,100 M3 functions now have bookmarks Automatic cartonization suggestions New process for managing sales for packing orders requiring payment Improved slotting capabilities for Improved back order prevention putaway in goods receipt

Integration with Infor Configure Price Automatic recount of physical Quote (CPQ) inventory counts based on user- defined tolerances

Core Application Portfolio Infor Discovery Guide | 125 10x Core Features cont’d

Delivery Management Finance Manufacturing

Freight outbound transport Approximately 200 improvements New quality module management including integration to over M3 10.1 third-party freight forwarders, freight Style composition by part/color shopping, charges, and package value New environmental tax management covering complex apparel and handling module footwear needs

Warehouse Mobility improvements New accounting audit module Manufacturing—back-flush labor- and provide more coverage, simplified process-time at put-away processes Cash management extended to all order flows and new end-of-day Auto reporting of MO operation times Pack and ship improvement for load processing based on quantity produced building Enhanced and consistent credit limit Purchasing Picking and inventory control management improvements Bulk order enhancements for make-to- Prepayment control on sales orders order and make-to-stock New picking workload overview capabilities Introduced support for US sales tax Aggregated maintenance of purchase without the need for Vertex and distribution orders by style and Supply chain orders—upstream color across and within orders changes of dates Enhanced delegation of authority process for supplier invoices Staging of packages in receipt Customer channels with new ship to processes customer ID Ability to connect supplier invoices to customs invoices Infor Supplier Exchange

ION integration

New rules for automatic consolidation of purchase order proposals

Handling of supplier rebates on promotional products where there are commercial terms

Core Application Portfolio Infor Discovery Guide | 126 10x Common Component Adoption

Integrations Recent Localizations Microverticals

Infor Fashion PLM India Fashion manufacturers

Inforce Brazil Design/source/distribute brands

M3 CLM Russia Own brand retailers

Infor Supplier Exchange Turkey Vertically integrated

Infor CPM Mobile

Infor BI CLM applications

Infor Configure Price Quote Analytics

Infor Rhythm for Commerce Infor BI and industry-specific analytics for Fashion Infor Supply Chain Execution (for Warehouse Management) Infor Reporting

Core Application Portfolio Infor Discovery Guide | 127 Infor M3—Fashion: Why Upgrade? capabilities Infor 10x Old Versions M3 10.1 CloudSuite On-premise Fashion

New delivery model for functionality

Cloud deployment and SaaS on AWS by Infor

Infor Ming.le enabled for a modern user experience and social collaboration

Workflow, alerts, and contextual BI

HTML5 client for multi-browser and device

Some ION integrations work ION enabled with 10.1 but not all

Additional country support <39 countries 41 countries 43 countries 43 countries

Web-based mashups

New Quality Management System

Infor Fashion PLM

M3 Report Manager

Infor BI Dashboard/d/EPM

Mass update of customer, purchase, and distribution orders

New matrix application for customer orders

Improved finished goods allocation and reallocation

Sales price-list at style-color level

Prepacks handling across the supply chain

Improved kit generation and visibility

Yes No

Core Application Portfolio Infor Discovery Guide | 128 Infor M3 Food & Beverage Infor M3 Food & Beverage is a comprehensive ERP solution designed to help food and beverage companies respond to changes in customer demands, manage and speed up a global supply chain, minimize shelf-life issues, and reduce waste. It is available in the cloud as Infor CloudSuite Food & Beverage.

• Tools for responding rapidly to changes in customer demands, • Track and trace tools help minimize risks of a recall. speeding up the global supply chain to improve efficiency, minimizing shelf-life issues, and reducing waste. • Now delivered in the cloud.

• Can manage ingredients with characteristics such as grade, brix, fat, moisture, and weight, and provide down-to-the-minute planning.

Roadmap

2014 2015 2016

Enriched Infor Ming.le experience CloudSuite Food & Beverage Supplier invoice matching based on agreements for services, leasing, Further Infor ION integrations Enriched industry-specific analytics. KPIs, subscriptions and dashboards New Quality Management System Process manufacturing order-item pack New application to support farmer Enhancements to freight management grower settlement Sub-lot with catch weight capabilities for the US Enhanced finished goods Operational trade agreement discounts M3 in the cloud allocaiton capabilities Factory Track for M3 warehouse mobility Infor AP integration Infor CMR integration Further-certified ION integration to Infor best-in-class products Infor AS integration

Russia and Turkey support via Local.ly Infor EAM integration

Disclaimer: This roadmap reflects the direction Infor may take with regard to the products or services described herein, all of which is subject to change without notice.

Core Application Portfolio Infor Discovery Guide | 129 Strategic Objectives 10x Highlights

Lower total cost of ownership New HTML5 browser operating within More certified Infor ION integrations to Continue to hone deployment and Infor Ming.le Infor best-in-class solutions maintenance effort by delivering packaged Enables M3 customers to take advantage M3 and CloudSuite Food & Beverage food and beverage-specific configurations of many more Infor solutions and use the customers can take advantage of Infor’s rich that include pre-packaged data models, full power of Infor Ming.le, including social portfolio of business applications. reports, embedded analytics, and business business collaboration with integrated process flows on open stack technology. workflows, alerts, and contextual business Deeper industry functionality for our intelligence. focus industries Specialize by industry Reduces need for customer-unique New software delivery model Offer industry-specific suites with modifications and third-party solutions, and prepackaged integration, role-based Provides major functional updates to expands vertical reach. business process flows, and analytic content customers faster, on an annual basis. for focus verticals, including food and Significant investment in M3 beverage and other process industries. M3 in the cloud More than 1,200 enhancements over last M3 is now available in the cloud as Infor Enable adoption of high-value major release. CloudSuite Food & Beverage for existing extension applications customers and new customers. Provide high-value expansion opportunities for customers with packaged Infor ION- based integrations to PLM, d/EPM, Advanced Planning, Business Intelligence, Languages Infor Reporting, Local.ly, e-Commerce and Rhythm, and Supply Chain Execution (Warehouse Management). Danish • Japanese • Make modernization seamless Dutch • Norwegian • Enable customers to upgrade easily and efficiently through predefined content English • Polish • packs, cloud, and phased upgrades— particularly for Infor Ming.le adoption. Finnish • Portuguese • Expand globalization Flemish • Russian • Provide standard support for 43 countries and add support for even more localizations French • Simplified Chinese • within Infor M3 and Infor Local.ly in the future, to help customers as they expand German • Spanish • into new geographies. Hungarian • Swedish • Italian • Turkish •

Partners can provide: Hebrew and Greek Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 130 10x Core Features

SALES Inventory Management Enhanced and consistent credit limit management Enhanced batch order entry toolbox Improved location-based (inbound EDI-orders) inventory checks Prepayment control on sales order Special price agreements Automatic cartonization suggestions Introduced support for US sales tax (ship and debit) for packing without the need for vertex Promotion management pricing and Improved slotting capabilities for Enhanced delegation of authority discounting process improved and put-away in goods receipt process for supplier invoices possibility for entering orders prior to the promotion Automatic recount of physical Ability to connect supplier invoices to inventory counts based on user Customs invoices Payment terms on customer order line defined tolerances rather than just at the order header Improved location based Manufacturing Enhanced product replacement inventory checks capabilities in sales orders Multi-MO reporting of goods receipt, Lot management including strict material issues, and labor/process time New process for managing sales rotation, lot-numbering rules, etc. orders requiring prepayment New quality module Delivery Management Improved back order prevention Lot blending and tank cleaning Freight outbound transport Infor 10x Enabled management including integration to Manufacturing—back-flush labor- and third-party freight forwarders, freight process-time at put-away HTML5 client multi-browsing with shopping, charges, and package value personalization, Web Mashups, and handling Auto Reporting of MO Operation times flexible start pages based on quantity produced Warehouse Mobility improvements Support for Infor Ming.le—Use of provide more coverage, simplified Purchasing workflows and alerts connected processes with all existing 200+ app messages New grower contracts management and new user defined application Pack and ship improvement for module to support purchasing of messages load building harvested materials from farmers and growers 9 certified Infor ION integrations, with New picking workload overview more to come capabilities Receive the same lot-number multiple times Content rich analytics based on Supply chain orders—upstream Infor BI and Business Vault changes of dates Bulk order enhancements for make-to- order and make-to-stock Harmonization of users to simplify Customer channels with new ship to management and enable use customer ID Staging of packages in receipt process of Workflow Strict (FEFO-based) rotation check Purchase order ASN support for catch Over 1,100 M3 functions now weight and expiry dates have bookmarks Finance New rules for automatic consolidation Approximately 200 improvements of purchase order proposals over M3 10.1 Handling of supplier rebates on Cash management extended to promotional products where there are special commercial terms all order flows and new end-of-day processing

Core Application Portfolio Infor Discovery Guide | 131 10x Common Component Adoption

Integrations New Localizations Microverticals

Optiva (PLM) India Dairy

Inforce Brazil Meat and poultry

Infor M3 Customer LifeCycle Russia Fish/aquaculture Management (CLM) Turkey Beverage Supplier Exchange Mobile Bakery CPM CLM applications Confection Infor BI Analytics Prepared and chilled Configure Price Quote (CPQ) Infor BI and food and Food ingredients E-Commerce and Infor Rhythm beverage-specific M3 analytics Cereals and grains Infor Supply Chain Execution Infor Reporting Other processed foods Infor Advanced Planning

Core Application Portfolio Infor Discovery Guide | 132 Infor M3—Food & Beverage: Why Upgrade? capabilities CloudSuite Old Versions M3 10.1 M3 13.2 10x Food & Beverage

New delivery model for functionality

Cloud deployment and SaaS on AWS by Infor

Infor Ming.le enabled for a modern user experience and social collaboration

Workflow, alerts, and contextual BI

HTML5 client for multi-browser and device

ION enabled

Additional country support <39 countries 41 countries >43 countries >43 countries

Web-based mashups

Fresh food planner

New Quality Management System

Infor Optiva PLM

M3 Report Manager

Infor BI Dashboard/d/EPM

Lot blending and tank cleaning

Freight/Transport mgmt., rate shopping

Grower contract management

Infor Advanced Planner

One-screen multi-MO reporting

Yes No

Core Application Portfolio Infor Discovery Guide | 133 Infor M3 Manufacturing Infor M3 Manufacturing is a comprehensive ERP solution designed for companies that manage complex, configured, and attribute-controlled products.

• Comprehensive, centralized ERP built for medium to large • Offers quality management and customer relationship national and international manufacturers. management tools.

• Supports 19 languages and 41 countries. • Now available in the cloud as Infor CloudSuite M3.

Roadmap

2014 2015 2016

Enriched Infor Ming.le experience Enriched industry-specific analytics, KPIs, Supplier invoice matching based on and dashboards agreements for services, leasing, Infor Configure Price Quote and subscriptions (CPQ) integration New open technology stack to reduce the cost of ownership e-Signatures in M3 New quality management system New applications for mobile field Factory Track Mobility Warehouse (v2) Enhancements to freight service management management capabilities Process manufacturing order-item-pack Enhanced finished goods allocation M3 in the cloud capabilities Sub-lot with catch weight

Further-certified ION integrations to CENPOS credit card integration Infor best-in-class products Approva integration Russia and Turkey support via Local.ly Infor CRM integration Factory Track Warehouse Mobility (v1) Infor XM (expenses management Infor Rhythm for Commerce integration integration)

Support for new countries

Support for Windows 10/SQL2016

Disclaimer: This roadmap reflects the direction Infor may take with regard to the products or services described herein, all of which is subject to change without notice.

Core Application Portfolio Infor Discovery Guide | 134 Strategic Objectives 10x Highlights

Lower total cost of ownership New HTML5 browser operating More certified Infor ION integrations to Continue to hone deployment and within Infor Ming.le Infor best-in-class solutions maintenance effort by delivering packaged Enables M3 customers to take advantage Infor M3 and Infor CloudSuite M3 customers localizations and industry-specific of many more Infor solutions and use the can take advantage of Infor’s rich portfolio of configurations. These localizations and full power of Infor Ming.le including social business applications. customizations will include pre-packaged business collaboration with integrated data models, reports, embedded analytics, workflows, alerts, and contextual Deeper industry functionality and business process flows. In addition, business intelligence. Reduces need for customer-unique we will continue to deliver M3 in the cloud modifications and third-party solutions. as Infor CloudSuite M3 to continue to drive New software delivery model down total cost of ownership. Provides major functional updates to Significant investment in M3 customers faster, on an annual basis. Specialize by industry More than 1,200 enhancements over last major release M3 10.1. Infor’s industry-specific functionality M3 in the cloud and analytic content reduce the need Infor CloudSuite M3 is now available for for modifications. existing customers. Customers can swap their traditional maintenance for software Enable adoption of high-value as a service (SaaS) user pricing and have extension applications access to the latest technology and Provide high-value expansion opportunities functionality through the cloud. for customers with packaged Infor ION- based integrations to Inforce, mobile, PLM, d/EPM, Supplier Exchange, Business Intelligence, Infor Reporting, Local.ly, Languages Rhythm for Commerce, and Supply Chain Execution (best-in-class warehouse management) Danish • Japanese • Make modernization seamless Dutch • Norwegian • With predefined content packs, cloud or phased upgrades (particularly leveraging English • Polish • Infor Ming.le adoption), customers can easily and efficiently upgrade. Finnish • Portuguese • Expand globalization Flemish • Russian • Infor M3 supports 43 countries as standard French Simplified Chinese and will support even more localizations • • within Infor M3 and Infor Local.ly in the German Spanish future, to support customers as they • • expand into new geographies. Hungarian • Swedish • Italian • Turkish •

Partners can provide: Hebrew and Greek

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 135 10x Core Features

Sales Infor 10x Enabled Delivery Management

Special Price agreements (ship HTML5 client multi browsing with Freight outbound transport and debit) personalization, web mashups and management including integration to flexible start pages third-party freight forwarders, freight Improved the promotion management shopping, charges, and package pricing and discounting process; and Support for Infor Ming.le—Use of value handling added the possibility for entering workflows and alerts connected orders prior to a promotion with all existing 200+ app messages Warehouse Mobility improvements and new user defined application provide more coverage, simplified Counter sales, improved with shopping messages processes basket, search, cash-desk integration, and keyboard shortcuts 9 certified ION integrations and more Pack and ship improvement for to come load building New cash desk mashup increases usability for trade counter sales Content-rich analytics based on Infor Picking and Inventory control BI and Business Vault improvements Payment terms on customer order line rather than just at the order header Harmonization of users to simplify New picking workload overview management and enable use capabilities Enhanced product replacement of Workflow capabilities in sales orders Supply chain orders—upstream Over 1,100 M3 functions now have changes of dates New process for managing sales bookmarks orders requiring prepayment Customer channels with new ship to Inventory Management customer ID Improved back order prevention Kit generation method based on Capture arrival and departure of Integration with Infor Configure Price product quantity and size breakdown carrier Quote (CPQ) Kit in purchase and auto kit Calculate detention and apply penalty price calculation freight charges

Attribute controlled kits Allow easy add-on of necessary accesorials for managing transport and apply additional charges Enhancements to color and size in characteristics management

Improved visibility of kits in order matrix in customer order and stock overview

Improved location-based inventory checks

Improved slotting capabilities for put- away in goods receipt

Automatic recount of physical inventory counts based on user- defined tolerances

Core Application Portfolio Infor Discovery Guide | 136 10x Core Features cont’d

Finance Manufacturing Purchasing

Approximately 200 improvements New quality module Bulk order enhancements for over M3 10.1 make-to-order and make-to-stock Lot blending and tank cleaning Cash management extended to all Staging of packages in receipt process order flows and new end-of-day Lot management including strict processing rotation, lot-numbering rules, etc. Infor Supplier Exchange ION Integration Enhanced and consistent credit Manufacturing—back-flush labor- and limit management process-time at put-away Purchase order ASN support for catch weight and expiry dates Prepayment control on sales order Auto Reporting of MO Operation times based on quantity produced New rules for automatic consolidation Introduced support for US sales tax of purchase order proposals without the need for Vertex Material workbench filter based on percentage of Sales Time in M3 Handling of supplier rebates on Enhanced delegation of authority Scheduling Workbench promotional products where there are process for supplier invoices special commercial terms Minimum coverage calculation using Ability to connect supplier invoices to Safety stock days in M3 Scheduling Support for new freight calculation Customs invoices Workbench process for inbound deliveries and shipments New Warranty Claim Management solution

Core Application Portfolio Infor Discovery Guide | 137 10x Common Component Adoption

Integrations New Localizations Analytics

Infor Optiva (PLM) India Infor BI and industry-specific M3 Analytics for Manufacturing Infor Inforce Brazil Infor Reporting Infor M3 Customer LifeCycle Russia Management (CLM) Turkey Infor Supplier Exchange Mobile Infor CPM Infor M3 CLM applications Infor BI

Infor Configure Price Quote

Infor E-Commerce and Infor Rhythm for Commerce

Infor Supply Chain Execution

Core Application Portfolio Infor Discovery Guide | 138 Infor M3—Manufacturing: Why Upgrade? capabilities CloudSuite Old Versions M3 10.1 M3 13.3 M3

New delivery model for functionality

Cloud deployment and SaaS on AWS by Infor

Infor Ming.le enabled for a modern user experience and social collaboration

Workflow, alerts, and contextual BI

HTML5 client for multi-browser and device

Infor ION enabled Some

Additional country support <39 countries 41 countries 43 countries 43 countries

Web-based mashups

New quality management system

Infor BI Dashboard / d/EPM

Lot blending and tank cleaning

Lot mgmt., strict rotation, lot-no., rules

Back-flush labor- and process-time at put-away

New modules—financial accounting, financial audit and accounting (FAA), and environmental tax management (ETM)

Support new freight calculation process for inbound deliveries and shipments

Detentions and accessorials support

Accounting String dimensions increased from 8 to 10 characters

Increased price list code length to 10 characters

User-defined app messages generate Infor Ming.le alerts and workflows

Auto reporting of operation times based on quantity produced

M3 Report Manager

Yes No

Core Application Portfolio Infor Discovery Guide | 139 Infor System21 Infor System21 features deep mixed-mode and distribution business manufacturing functionality together with the latest ERP technology on a cost-effective and secure industrial computing platform.

• Most complete mixed-mode and distribution business • Monitors, controls, and optimizes all business processes. manufacturing functionality, together with the latest ERP technology on the world’s most cost-effective and secure industrial computing platform.

Roadmap

2014 2015 2016 2017

10x

Infor e-Commerce System i Workspace 2015 System i Workspace 2016 Further integrations

ISA compliance System21 in the cloud Further cloud enablement ERS-led enhancements to:

Brazil localization Extend BOD coverage Infor CPQ integration • Finance

Infor BI Extend BI solution Further internationalization • Customer Service

Enterprise Asset Infor CRM integration System21 Version 3.1: • Logistics Management Infor Optiva PLM integration • Finance enhancements Multi-site costing extensions Russia localization Compliance: • CS&L enhancements Purchasing enhancements India localization • Middleware, Payroll, Bond • Importation IDF extensions Select Unicode enablement • Extended multi-site Initial IDF Inquiries manufacturing

South American taxation • IDF extensions

Infor ION integration

Infor Ming.le integration

Core Application Portfolio Infor Discovery Guide | 140 Strategic Objectives 10x Highlights

Lower total cost of ownership for New user interface combined with Flexible global deployment Power Systems Pulse and ActivityDeck Delivers single instance for improved total Deliver advanced technology and rich Delivers a dramatically modernized cost of ownership. functionality to the IBM® Power Systems™ user experience and will change the way base, extending existing low total cost of people work. Reporting and Analytics ownership with unlimited scalability. Provides a single version of the truth across Infor ION enabled the enterprise. Drives greater value from Specialize by industry Extends the core footprint to include high core ERP solution and makes data available Engineer industry suites with pre-packaged value extension applications quickly and across the enterprise. integration, role-based business process efficiently. flows, and analytic content for focus verticals, particularly Food & Beverage Extended applications (Drinks), and Fashion. Adds new capabilities to deliver significant business value with little disruption on top of Enable adoption of high-value core, proven ERP. extension applications Provide high value expansion opportunities for the customer base with packaged integrations to Infor e-Commerce, Infor Languages Enterprise Asset Management, Infor BI, Infor Operational Reporting, Infor Demand Planning, Inforce Order Management, Chinese (double-byte) • Italian • Infor Supplier Exchange, and Infor Warehouse Management. Dutch • Spanish • Make modernization seamless French • UK English • Provide opportunities to upgrade and modernize easily and efficiently with German • US English • Infor ION-based integrations to Workspace, Infor Ming.le, and Analytics. Industries Americas EMEA APAC

Fashion • • • Food & Beverage • • • General Distribution and Logistics • • • General Manufacturing • • •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 141 10x Core Features

Infor Ming.le Foundation Working days and supplier calendars Three-way invoice matching

IDF Inquiries Purchase order reservation Lot expiry in hours and minutes iASP enablement EDI order sourcing Warehousing—multiple stockrooms

Compliance—middleware, Enhanced picking Retrospective discounts bond payroll Mass load release Service VAT Embedded workflow and Infor ION Workflow Invoice posting control General ledger cost reconciliation

Removal of historical data Invoice alternative currency Customer licensing

Extended attributes Period end average costing US state profiles

AR save filters in cash allocation Inbound container tracking

10x Common Component Adoption

Integrations Localizations Analytics

Infor BI Brazil Business Intelligence and Analytics

Infor Demand Planning Canada Dashboards

Infor Business Analytics China Infor ION Business Vault Manufacturing Foundation France Infor Reporting Infor ION Business Vault Germany Microverticals Infor Ming.le Italy Food & Beverage (Drinks) Infor Road Warrior Netherlands Fashion Infor Operational Reporting United Kingdom Infor Supplier Exchange US Infor Warehouse Management Mobile Inforce Infor Road Warrior Infor e-Commerce Infor ActivityDeck Infor Enterprise Asset Management

Core Application Portfolio Infor Discovery Guide | 142 Infor System21: Why Upgrade? capabilities UpgradeX 10x Old Versions in Infor On-premise CloudSuite Finance, Distribution, and Manufacturing in the core • • • Chinese/DBCS • • • Master Data Management • • • Infor SoHo modern user experience • • • Advanced Promotions • • • Warehousing—multiple stockrooms • • • Product Life Cycle Management • • • Advanced Business Analytics and Dashboards • • • Period End Average Costing • • • Supplier Receipts and Returns without a PO • • • Extended Customer Attributes • • • Removal of Historical Data • • N/A Archive Currency Exchange Rates • • • ION enabled • • • Infor Ming.le enabled for social collaboration • • •

Yes No

Core Application Portfolio Infor Discovery Guide | 143 Infor VISUAL Infor VISUAL®, level 8 is a powerful end-to-end ERP solution designed specifically to help order-driven manufacturers overcome complexity, increase productivity, and improve customer satisfaction.

• Map business processes visually and access tools that show how • “What if” schedule comparison helps manufacturers determine each part of the manufacturing process relates to the others— throughput gains and associated revenue increases. helping to resolve bottlenecks, schedule effectively, and price jobs accurately. • This mixed-mode application meets the unique requirements of engineer to order, configure to order, repetitive, and service- • Lean scheduling concepts help eliminate redundant based manufacturers. or wasteful steps.

Roadmap

2014 2015 2016 2017

VISUAL Quality adoption of Graphical document lifecycle Graphical performance lead- Material barcode transaction Infor Mongoose, Infor ION indicating order status and time Management Lifecycle adoption of TD Mobile and Infor Ming.le™ to become attachments Infor Quality Management— Spreadsheet estimating with VISUAL CRM adoption of browser based thin client Enhanced navigation using cost category budgets SQLWindows intuitive drill-to SoHo icons, SoHo user experience for graphics, and grids User definable dashboard ACH processing Infor VISUAL CRM analytics Adoption of TD Mobile—Shop Opportunity management via MS .NET 4.0 framework Floor dispatching and sales Gross profit and lead-time TD Mobile adoption for global financials, lookup performance analytics exchange, and time & Wedge labor adoption of attendance Document activities Automated business event TD Mobile with reminders alerts with integration to Infor Expanded Infor ION® BODs Ming.le™ Integration to Infor Service and solution integrations Personalized dashboards Management analytics with drill-down to Labor and material automation detailed documents via TD Mobile Dispatch Xi adoption

API toolkit Expanded drill-to and advanced searching Contextual analytics with drill- down to detailed documents Single document posting to G/L Customizable web-link workspace Integration to Infor CPQ

Windows Service Automation

Integration to Infor CRM and CADLink

Core Application Portfolio Infor Discovery Guide | 144 Strategic Objectives 10x Highlights

Low cost of ownership New user interface that meets SoHo Configurable web-based workspace Infor VISUAL is designed to be intuitive experience standards Companies can now create customizable and easy to use, which reduces training Transforms Infor VISUAL with a modern user role-based workspaces by deploying and implementation costs. The solution is experience that creates a consistent webpages within Infor VISUAL’s main splash deployed as a single database instance, and unified look across all Infor solutions. screen. This provides easier access to which reduces maintenance costs. Users business function tools, such as custom can upgrade to the next release level or Infor Quality Management role-based webpages, the company through multiple release levels with a single intranet, Infor Ming.le, and more. mouse click. New browser interface allows greater adoption of Infor 10x technologies. Users .NET API toolkit Specialize by industry can more easily benefit from Infor’s portfolio of innovative new technologies—user he Infor VISUAL .NET API toolkit provides Engineered industry suites for focus experience, collaboration, analytics, and a seamless integration to the Infor VISUAL verticals include pre-packaged integration, mobile. database for creating simple to complex role-based business process flows, and application extensions. Users no longer analytic content, along with actual costing, Graphical dashboard analytics need to decipher the table structure in order quality management, and lean scheduling to extend the solution. at the core. This also includes project Core solution dashboard functionality allows accounting for aerospace & defense, quality users to configure period and summary Adoption of TD Mobile for and serial/lot tracking for medical devices, graphics and grid views highlighting Shop Floor dimensional inventory for fabrication, and potential issues, with detailed drill-down The Infor VISUAL Shop Floor dispatch project management for large-scale jobs. to determine root cause of potential issues such as capacity or material constraints. functionality can now be placed at the fingertips of shop floor personnel via Enable adoption of high-value browser-based mobile devices; now, extension applications managers and machine operators can Provide high value expansion opportunities quickly and effectively view the work for customers with packaged Infor ION- schedule and check for available capacity based integrations to PLM, EAM, Inforce, and material.

Salesforce, mobile applications, and Business Intelligence. Make upgrades seamless Languages Help customers to upgrade easily and efficiently to current releases of Infor VISUAL or industry specific cloud solution offerings. Chinese • Italian • Dutch • Portuguese • English • Spanish • French •

Industries Americas EMEA APAC

Aerospace & Defense • • • Automotive • • • Equipment • • • High Tech & Electronics • • • Industrial Manufacturing • • •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 145 10x Core Features

Graphical document life-cycle viewer Adoption of Infor Ming.le Flexible RMA evaluation feature

Contextual VISUAL view panels Adoption of Infor ION Grid view in manufacturing window

Personalized dashboards Inforce integration Dimensional inventory on SO and PO line item Personalized web workspace Multi-entity multi-site in a single database Enterprise Asset Management .NET API toolkit integration Grids with alerts and detailed drill- Adoption of the SoHo Experience down Infor BI (Synoptix) integration

CADLink integration (SolidWorks Adoption of .NET 4.0 for global Adoption of Team Developer Mobile Inventor, AutoCAD, Nx, Creo) financials and related solutions Enhanced navigation with expanded Document activities with alerts Macros storage in the database and intuitive drill-to

Detailed A&D burden reporting Process automation using Adoption of IFS for single sign on Windows Services Enhanced Easy Lean functionality Expanded use of advanced searches Updated graphics engine and min/max window settings Enhanced query tool with table and column drag and drop Supplier performance metrics Improved contact management and reporting Support of QR codes Additional security settings Adoption of Mongoose for VISUAL Quality Excel export from all grids

Core Application Portfolio Infor Discovery Guide | 146 10x Common Component Adoption

Integrations New Localizations Microverticals

Enterprise Asset Management (EAM) Netherlands—Dutch Automotive

PLM Discrete (Product Lifecycle Mobile Specialty Vehicles Management) VISUAL Shop Floor Dispatch Metal & Plastics Fabrication Infor Query & Analysis VISUAL Sales Precision Components Infor F9 ActivityDeck Medical Devices CADLink for VISUAL Infor Ming.le Aerospace & Defense Infor BI—Synoptix Query & Analysis High Tech & Electronics Inforce (Salesforce) Machinery & Equipment Configure Price Quote (CPQ) Project-based Manufacturing Infor ION Discrete Manufacturing Infor Ming.le

Infor Quality Management (IQM)

Core Application Portfolio Infor Discovery Guide | 147 Infor VISUAL: Why Upgrade? capabilities VISUAL v6.x Upgrade to VISUAL 7.0 VISUAL 7.1.2 or earlier VISUAL 8.0.0

Infor Ming.le • Infor ION • Document Life Cycle •

Infor Quality Management on Mongoose with ION and Ming.le (formally VQ) • •

Multi-entity multi-site • • Evaluation RMA’s • • Single sign-on • • • Graphical document life cycle • • • Dashboard analytics • • • Contextual graphical view panel • • • .NET API Tool Kit • • • AutoRun Windows Service • • • Web-based workspace • • Document activities and alerts • • Infor CRM • • • • Infor CPQ • • • • Latest SoHo User Experience • • •

Yes No In Progress

Core Application Portfolio Infor Discovery Guide | 148 Infor XA Infor XA is the deepest, most comprehensive and secure ERP product on the market today for discrete manufacturers.

• Most complete discrete manufacturing functionality and latest • Mixed-mode application meets the unique requirements of ERP technology, together on the world’s most cost-effective and engineer to order, configure to order, repetitive, and service- secure industrial computing platform. based manufacturers.

• Offers total information access at the user level, along with embedded social networking, advanced integration architecture, and unmatched simplicity in administration.

Roadmap

2014 2015 2016

Infor 10x release 9.2 release 9.3 release

Infor SoHo User Experience Enterprise Accounts Payable Repetitive manufacturing

Infor Business Intelligence Enterprise Accounts Receivable IDF development completion

Supply Chain Execution IDF materials transactions Cloud enhancements

Infor ION integration Cloud enhancements Globalization enhancements

Product Lifecycle Management Release 10

XA in the cloud Additional Infor ION integrations

Configure Price Quote enhancements All IDF release

Supplier Exchange enhancements

Enterprise General Ledger version 2

Core Application Portfolio Infor Discovery Guide | 149 Strategic Objectives 10x Highlights

Low cost of ownership for New user interface IDF+Workspace Extended applications Power Systems Delivers a dramatically modernized Delivers loosely coupled global Deliver advanced technology and rich solution to System i® customers looking to implementations. functionality to the IBM Power Systems modernize their proven solution in base, extending existing low total cost of a non-disruptive way. Global deployment flexibility ownership with unlimited scalability. Supports Power System customers Cloud deployment options looking to grow or bolster their IT Specialize by industry Provides a more flexible infrastructure for infrastructure globally. Deliver focused industry functionality with business expansion or contraction, prepackaged integration and analytic content as well as a shift from capital expenditures Pervasive analytics for focus verticals, particularly the Automotive to operating costs. Drives greater value from the core ERP Suppliers, Aerospace & Defense Suppliers, solution and makes data in the system Equipment, and High Tech industries. more relevant to a broader audience within the enterprise. Enable adoption of high-value extension applications Provide high value expansion opportunities for customers with Languages packaged integrations to Supplier Exchange, EAM, Inforce, and Salesforce, mobile applications, BI, F9, Corporate Czech • Polish • Performance Management, Supply Chain Execution, and more. English • Portuguese (Brazil) • Make modernization seamless French • Simplified Chinese • Provide opportunities to upgrade to cloud or German Spanish on-premise deployment. Modernize easily • • and efficiently with packaged Infor ION- Italian Swedish based integrations to Infor Ming.le, • • Infor ION Process, and Infor BI. Japanese • Turkish •

Industries Americas EMEA APAC

Aerospace & Defense • • • Automotive • • • Equipment • • • High Tech & Electronics • • • Industrial Manufacturing • • •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 150 10x Core Features

Infor Ming.le Foundation Master data replication by object Publish and subscribe capability embedded in security model in core Infor ION Process Security release profiles and Support for all manufacturing models 360° data access across application auto content security Context publishing in user experience Data view actions and styles Global multi-book general ledger Multiple approaches to Customer and internal multieverything Visual Planner and Scheduler with contextual analytics planning, ordering, and fulfillment full capacity view

Electronic signature capture Attribute groups in business objects

Multi-environment management Remote program interface from core Embedded workflow and Infor ION Workflow

10x Common Component Adoption

Integrations Localizations Analytics

Configure Price Quote (CPQ) France Infor Business Intelligence

Supplier Exchange Spain Infor Operational Reporting

Inforce (Salesforce) Germany Context Analytics

Enterprise Asset Management (EAM) Mexico IDF Report Writer

Corporate Performance Management Italy Microverticals (CPM) Poland Discrete Manufacturing Infor Road Warrior Brazil Engineer-to-order, Configure-to-order Field Service China Automotive—Tier 1, Tier 2 B2B Portal Turkey Furniture/Window/Door Manufacturing Execution System Argentina High Tech Project Manufacturing Others in core Aerospace & Defense Global Execution Infor Local.ly, as available Metal and Plastics Fabrication

Mobile Medical Devices

Infor Road Warrior

Infor ActivityDeck

Core Application Portfolio Infor Discovery Guide | 151 Infor XA: Why Upgrade? capabilities Industry Old Versions 10x CloudSuites* Manufacturing, Supply Chain, and Finance in the core • • • Customer Relationship Management in core • • • Infor 10x user interface • • • Master Data Management for multi-environment • • • ION with Enterprise Analytics and Reporting • • • Infor Ming.le social enterprise capability • • • Enterprise Asset Management integration • • • Configure, Price, Quote integration • • • Supplier Exchange integration • • • Supply Chain Execution integration • • • Inforce CRM integration • • • Industry-specific functionality • • •

* XA Customer can migrate to an Industry CloudSuite, such as CloudSuite A&D, Yes No Limited CloudSuite Automotive, CloudSuite Industrial, CloudSuite Fashion, or CloudSuite Food & Beverage

Core Application Portfolio Infor Discovery Guide | 152 Infor’s“ unmatched support and industry-specific expertise can make the difference for global organizations that want to stay on top of local jurisdictional reporting and taxation requirements while reducing risk, lowering costs, and reaching top financial performance.”

Mauro Sapiro Director, ITG

Core Application Portfolio Infor Discovery Guide | 153 Infor Expense Management Infor Expense Management (XM) gives you the most configurable, enterprise-class expense solution for managing employee-initiated expenses.

• Allows companies to tailor the solution to meet specific business • Lowers cost of ownership through pre-loaded common requirements and to plug into existing back-office infrastructure. data, business rule templates, a best-practices approach to implementation, and multi-language, multi-currency capabilities. • Provides comprehensive control over employee spending, repeatable documented processes, automated workflow, digital receipt filing, and automated approvals.

Roadmap

2015 Spring 2016 Remainder of 2016 2017

XM 10.0.3 Xi Xi

Streamlined guest entry, Expense Report usability Google™ for Work Smart Wizard for associate multiple addresses enhancements API update Expense Reports for guests Security enhancements Expense Report auto create Workflow for Timesheet Multi-tenant cloud upgrade to from Travel Plan Implementation Accelerator Amazon Web Services (AWS) XM Reporting enhancements OCR for receipts Pre-populated Infor SoHo 3.0 user XMDB tool for archiving and Timesheet Import experience updates purging data, full ETL for HTML SAT updates custom queries HTML SAT updates Infor Xtreme® customer- Improved cloud integration requested enhancements HTML SAT updates for XMDB tool, Infor Global compliance and Reporting, Infor Ming.le, and monitoring for VAT, mileage Quick document approval Polish and Dutch translations Infor ION rates, and European per diem rates Downloadable SAT installer Mobile iOS 9 support Expense Report and Timesheets connector with Additional user experience HTML SAT updates SAML 2.0 single sign-on Infor CloudSuite Industrial via updates support for AWS cloud Infor ION Mobile iOS 8 support Infor Xtreme customer- Expense Report integration Native Windows Phone requested enhancements XMDB tool updates for with Infor LN via Infor ION support archiving, full load Mobile iOS 10 Support AWS cloud performance and Android™ app update— Technology platform tuning updates SAML2 SSO and OS 5 Mobile Timesheets redesign upgrades support Support for Infor Reporting Mobile Travel Plans Rerun of failed credit on AWS cloud Windows 10 OS support card files Infor Ming.le CE adoption Windows Edge browser Offline time and support expense entry Infor ION adoption for AWS cloud SQL 2014 support T&E budget controls and reports Mobile Expense Reports entry and approval redesign

Core Application Portfolio Infor Discovery Guide | 154 Strategic Objectives 10x Highlights

Bolster functional leadership Empower users with Move to the future with Invest in differentiators, including Infor a consumer-grade user experience digital receipts Risk and Compliance, Infor Ming.le social Infor has invested in making the XM system Leverage the XM Receipt Store to eliminate messaging, open travel booking, automatic beautiful and usable by leveraging the Infor wasteful and inefficient paper receipts. expense report creation, mobility, and OCR SoHO design guide. The entire system has Users can take advantage of mobile apps, support to become a leader in the travel been rethought and redesigned to make email entry, and other services to make this expense space. document creation and management easier an easy self-service experience. than ever. Specialize by industry New localizations and Deliver solutions with prepackaged Make upgrades more seamless dual-currency support integrations, rules, and content for focused Move to Infor CloudSuite to reduce The Infor 10x technology stack enables verticals, including financial industries, the burden of on-premise upgrades faster, better, and more efficient healthcare, pharmaceuticals, retail, and streamline your IT operations deployments. manufacturing, and public sector. and maintenance. Infor manages the environment for you and provides Single currency reporting, T&E budget Lower TCO through templates and automated tooling for transitioning to controls, reporting dashboards, and new architecture the next release. system administration wizards Enable rapid global expansion through Leverage enhanced reporting capabilities, Infor Local.ly™ and faster, more efficient targeted budgeting and planning, increased deployment through adoption of the Infor visibility, and configurable controls with low

10x technology stack. IT involvement. Make modernization seamless Leverage the Infor 10x technology platform, including Infor ION, Languages Infor Ming.le, Infor Business Analytics, and the Infor SoHo Experience to deliver exciting new functionality and automated English • Swedish • upgrades for existing and new customers. French • Dutch • German • Polish • Italian • Japanese • Portuguese (Brazil) • Korean • Russian • Simplified Chinese • Slovak • Thai • Spanish • Traditional Chinese •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 155 Industries Americas EMEA APAC

Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Equipment • • • Fashion • • • Financial Industries • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Hospitality • • • Note: This information represents the Industrial Manufacturing • • • current state of product readiness vs. the Public Sector desired or planned future capabilities in • • • the roadmap.

10x Core Features

T&E budget controls Proxy updates Country sets—United Kingdom, France, Spain, Brazil Consumer-grade user experience Guest address consolidation HTML System Admin improvements Infor ION—ERP connector updates Sunshine Act/Stark Law reporting System Admin wizards iPhone® native app VAT bulk update/copy Infor Ming.le adoption Android native app Configurable email/print templates Infor Risk and Compliance iPad® native app Templates—Healthcare, Finance, Public Sector

Core Application Portfolio Infor Discovery Guide | 156 10x Common Component Adoption

Integrations Mobile Microverticals and Industries

Lawson Continue to leverage mobile Healthcare technology for iPhone, iPad, and SunSystems Android native apps Pharmaceuticals

Infor CloudSuite Industrial (SyteLine) Analytics Public Sector

Infor Risk and Compliance Infor Risk and Compliance integration Financials for 100% automated audit Infor Reporting Professional Services/Consulting Budget remaining vs. actual spend Infor ION Hospitality and Gaming Budget spend by vendor (air, rail, Infor Ming.le hotel, car) Higher Education

New Localizations Spend by corporate travel agency Retail vs. outside England, France, Western Europe Manufacturing Suspicious, duplicate, out-of-policy Czech, Slovak, Eastern Europe expenses (Infor Risk and Compliance)

Brazil, Central America Specialized analytics by industry

China, Japan, Korea, Thailand Add meetings, travel, and expense insights for total cost analysis Russia

Australia, New Zealand

Core Application Portfolio Infor Discovery Guide | 157 Infor Expense Management: Why Upgrade? capabilities

XM 8.x XM 10.x

Cloud or on-premise available • • Native iPhone, iPad, and Android applications • • Free digital receipts • • World-class user experience • • T&E Budget Controls • • Instrumental on system performance and usage • • Create Time or Expense documents from offline MS Excel® template • • Export system data to Excel • • Quick expense entry on mobile • • Quick expense entry on web • • Guest list improvements • • Hotel Itemization updates • • Ping SAML 2.0 authentication • •

Yes No

Core Application Portfolio Infor Discovery Guide | 158 Infor Lawson Financials and Supply Management In today’s fast-paced, changing world, it’s critical to keep your systems current. Which is why Infor has made significant investments in evolving the Infor Lawson® suite over the last five years—greatly enhancing what you have today, and delivering new capabilities that can help your organization be ready for tomorrow.

• Provides transparency of business, strengthens financial • Covers full cycle of source to settle, from RFX, to contract, discipline, and helps improve business processes and to requisition, to purchase order, and payment. reduce costs. • Industry-specific functionality and a commitment to open • Comprehensive, integrated information, turnkey analytics and standards, for greater flexibility and lower cost of ownership reporting, and packaged, contextual solutions scale to meet than competing systems. growing business needs and are flexible and easy to use.

Roadmap

20 15 20 1 6

Infor CloudSuite powered by Global HR and Talent Next-Generation Infor New Global Ledgers Lawson v10 Management (with CloudSuite powered by Benefits and Absence) Infor Xi Embedded, pervasive Infor 10x Management v11) analytics Next-generation UI Next-generation HR Open stack experience Role-based Home Pages HTML5

Core Application Portfolio Infor Discovery Guide | 159 The value of modernizing Languages

Lower total cost of ownership Arabic • Latvian • By moving to the Infor Cloud, you will be able to reduce the burden of managing your Danish • Lithuanian • on-premise environment, increase security, and reduce operational costs. English • Norwegian •

Modernize finance and Estonian Portuguese (Brazil) procurement capabilities • • Next-generation capabilities allow you to better Finnish • Spanish • address key pain points within your finance, accounting, procurement, and supply chain French • Swedish • operations. This includes: global expansion of operations; world class budgeting and planning German • capabilities that are tightly integrated with finance functions; automating key processes, such as accounts payable invoice processing; enhancing workflow and collaboration Industries capabilities; and transforming the user Americas EMEA APAC experience to make the solution easier to use and deploy. Financial Services • • • Make upgrades almost seamless Healthcare • • • With a cloud-based solution, you can streamline your IT operations and Hospitality • • • reduce your need to manage complex IT infrastructure, such as with applying patches Professional Services • • • and performing regression testing. Infor manages the environment for you and Public Sector provides automated tooling for transitioning • • • to the next current release. Retail • • •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 160 10x Enhancements

New Products • Support Vertex O Series Supply Chain Features • AR Company, Process Level audit records Accounts Payable Invoice Automation • Due Date option for Interest Invoices Procurement • Long Legal name for Company searching • Prevent requisition release if Cash and Treasury Management Vendor Minimum is not met, or Lifetime Lease Management Max exceeded Close and Reconciliation Management • LM Audit Analysis Report (LM278) • Enforce buyer limits on generates an audit report for any of the service agreements Contract Management analysis types in a single job • Increase RMA field size to 64 characters • Added Net Present Value detail to Lease • Ability to use Vendor Attributes Global Human Resources Projections Report when interfacing Purchase Orders (including new absence and • Lease Management transaction audits • Enhanced support for bill only benefits functionality) Purchase Orders Asset Management • Bill Codes on Purchase Order • Bill Only Job Filters on PO Receiving Recall Management • Location (AM07) and Quick Addition File Create and PO Interface form (AM20) now stores an asset’s coordinates Lawson Applications Strategic Sourcing to support mobile device mapping and other GIS applications • Indicate Line Number for Error on Vendor Agreements Talent Management • Multi-year Activity Reconciliation Report • Added Early Delivery Date and Vendor • Below Zero Depreciation Attribute Expanded Reference Number Finance Features • Assets List Views on the PO Receipt • Auto update (substitute) Vendor Item on Accounts Payable Invoice Matching PO in Transmitted PO Acknowledgment • Advanced Discount Options allowing • MA90.x will now display the Description • Requisition to Payment Contextual App users to set up multiple terms for for all PO or Invoice Items one payment Inventory • AP178 now allows processing by Grant Management • Configure to Bypass UOM Edits on Company Group • Attributes added to GM Multi-Funded Item Master • Supplier Invoice, Location, and “Grants” for processing, analysis, • Dressing Option to Item Master Usage AP Payment Triggers needed for and reporting Identifier ION Process • Grant Expenditure Allocation takes into • CSV Item Master Important file • International address formats for account grants that require matching layout changes Customer and Vendor of sources • Vendor certification data and status • Expenditure Allocation can be run my Requisition Center • Multiple tax withholding options invoice date or posting date • Process level status for company mergers • Internet Explorer 10 • Bill Only support • Support Vertex O Series • Comments for cash reconciliation • Allow multiple URL attachments transactions • From location in search results • Allow Service Agreements to be invoiced • Google Chrome on Windows and and paid before the Effective Date Apple OS X • Allow auto-numbering of transactions in cash book MSCM • Bank Statement Reconciliation flag for • Deliver and get single signature Cash and Treasury • Deliver shipments picked in a WMS or WH Accounts Receivable

• CB User Fields for AR to help facilitate easier reconciliation of cash transactions • AP178 now allows processing by Company Group • Added Customer Bill to AR90 and AR251 • AR Statements (AR150) for Swedish requirements

Core Application Portfolio Infor Discovery Guide | 161 10x Common Component Adoption

Integrations Analytics Technology components

Infor Enterprise Asset Management Financial Management Analytics Infor BI • General Ledger Infor d/EPM • Strategic Ledger Infor Ming.le • Payables Infor Risk and Compliance Industry Support Project Accounting Analytics Infor Distribution SX.e • Project Accounting Healthcare • Grant Management Infor Public Sector Suite (Hansen) Public Sector Supply Chain Analytics Infor Expense Management Professional Services • Spend Infor Supply Chain Execution • Buyer/Supplier Performance Financial Services • Inventory Localizations • Requisition Banking

Germany Human Capital Management Retail Analytics Sweden Major Release in 2016 Industry-specific Analytics Norway New Global Ledger Healthcare Financial Brazil Management Analytics Role-based Homepages and Workflow

Denmark Healthcare Project In-memory technology Accounting Analytics Canada Java technology and applications Healthcare Supply Chain Analytics United Kingdom HTML5 user interface Microverticals Spain Healthcare Finland Public Sector Mexico Professional Services Mobile Applications Financial Services Assets Retail Inventory Non-Profit Mobile In Basket Restaurants System Mobile Monitor Grocery Chains Requisitions Quick Serve Financials

Projects and Grants

Core Application Portfolio Infor Discovery Guide | 162 Infor Lawson Financials and Supply Management: Why Upgrade? capabilities v9 v10 Cloud On-premise On-premise

Deployment • • • Included in CloudSuiteTM Corporate, Healthcare, and Public Sector • • •

Extensive enhancements to all areas of the product across Financials, HR, SCM • • • New languages added/language support • • • New country support • • • New Global Regulatory Reporting support (IFRS, SEPA) • • • New integrations to extended functionality—d/EPM, Infor Risk and Compliance • • •

New products including: AP Invoice Automation, Cash and Treasury Management, Close and Reconciliation, Recall Management, Strategic • • • Sourcing, Contract Management, Global HR, Talent Management, Dynamic Enterprise Performance Management

10x technology adoption: • Social Collaboration (Infor Ming.le) • • • • Infor ION • • •

Yes No

Core Application Portfolio Infor Discovery Guide | 163 Infor SunSystems Infor SunSystems delivers integrated financial, purchasing, inventory, and sales management paired with social business, analytics, and in-context business intelligence.

• Optimize IT with multiple deployment options. • Get real-time financial data and reports delivered anytime, anywhere, on any device. • Gain flexibility with web and mobility solutions. • Extend applications with Infor ION and 10x technologies. • Drive peak performance and deliver results with self-service planning, budgeting, forecasting, and reporting tools.

Roadmap

2014 2015 2016

SunSystems Core User Experience SunSystems Core SunSystems Core • Unicode enablement of • Modern, browser based UI • Financial calendars • Static data onboarding business unit database (HTML5) updates • Updated look and feel to • Extended analysis • Web user interface bring compliance with new • SunSystems home pages— customization H&L SoHo guidelines personalization of UI • Enterprise data management (EDM) • Secure, contextual • Google Web Toolkit (GWT) • Currency rate types URL linking update to HTML5 • SunSystems reporting • Ledger import performance services enhancements Integration updates Integration updates Integrations • Business unit administration • CPM , EAM, Inforce/SFDC, • Infor Document • Infor ION Business updates and Infor Ming.le Management (IDM), XM, and EAM Vault and Infor • Browser-based data Tech stack Operational Reporting dictionary editor • Single-tenant cloud deployment

• Full support of Infor Business Context (IBC) Messaging

Core Application Portfolio Infor Discovery Guide | 164 Strategic Objectives 10x Highlights

Bolster SunSystems’ core Clear, intuitive, beautiful, easy to Infor Ming.le and in-context queries feature set navigate user interface OneView for BOD timeline Provide high priority features requested Make the application easier to learn and Clear, supporting insight and links to by the customers and the broader use, reducing need for user training. additional information at the direct point marketplace to ensure a compelling of decision, a compelling new solution upgrade destination for previous release Expanded ION integrations to power capability for mid-market firms looking groups. Enrich current feature set for today’s SunSystems and cross-application to grow. complex commercial environments. workflows and event management Drill back from queries and Proactive and preemptive control and Specialize by industry Infor Ming.le social feed foresight across application process flows. Engineer industry suites with pre-packaged From queries, drill directly back to source integration, role-based business process transaction and take immediate action— flows, and analytic content for focus verticals, insight, action, and results. particularly Hospitality and Hotels, Not for Profit and Aid agencies, Financial Services and Insurance, and Oil & Gas (upstream). Languages Expand globalization Deliver tools that help organizations Arabic • Polish • maintain compliance with changing local requirements. New translation localization in Czech • Portuguese (Brazil) • Arabic and Hindi (including Right-to-Left, Hijri calendar), Arabic-Indic numerals. English • Russian • Enable adoption of high-value French • Simplified Chinese • extension applications German Spanish Provide high value expansion opportunities • • for customers with ION-based packaged Greek Traditional Chinese integrations to EAM, BI, Business Vault, • • Inforce and Salesforce, and Infor Risk and Hindi • Turkish • Compliance, and more. Italian Vietnamese Make upgrades seamless • • Enable upgrade opportunities on Japanese • the latest version of SunSystems and Infor CloudSuite offerings. Industries Americas EMEA APAC

Chemicals & Life Sciences • • • Distribution • • • Fashion • • • Financial Industries • • • Healthcare • • • High Tech & Electronics • • • Hospitality • • • Public Sector • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 165 10x Core Features

Infor Ming.le enablement for Flexible, centralized control of Unicode Business Unit database business collaboration key master dataEnhanced branch enablement for reduced global accounting capabilities for flexible deployment TCO Full implementation of Infor Business multi-currency environments Context (IBC)—new for SunSystems Business Unit Control Desks Multi-currency functionality extended Administration improvements on fourth currency and daily rates Contextual, cross application BI SunSystems Connect XML payloads Compliance for regional regulatory (SSML) via Infor ION Unstructured process enablement to updates, including China, India, engage with non-financial colleagues Malaysia, and Portugal Right-to-Left for Arabic Hijri calendar

Drill back from embedded BI to Infor Support Assistant (ISA) for Utilize Infor ION to manage key master SunSystems more proactive management of data across enterprise system support Auto balance by analysis code Financial Calendars for extended (e.g., project code, cost code, etc.) Secure, contextual URL linking integrations, including BI and by Version 4 currency code from web client to documents and applications Web enablement or Transfer desk, Graphically track key data via Social User Manager (Security Console) Objects for realtime event updates Latest technology platform adoption Extended analysis capabilities Drill back to Journal detail lines Web user interface customization allow you to view your business by for ION Approval additional criteria that you define Security resilience and giving you project based, grant based, Enhanced project scalability improvements property based views as required of accounting capabilities your business in real-time whenever you require them

Core Application Portfolio Infor Discovery Guide | 166 10x Common Component Adoption

SunSystems Integrations Technology Stack New Localizations

Infor d/EPM Infor Ming.le Russian

Infor Risk and Compliance Context (IBC and Drillback) Turkish

IDM Content Czech

Expense Management Infor ION (Workflow, Events, Greek Integration) Infor Lawson Vietnamese Contextual webparts Business Vault Chinese Infor Ming.le Streams Business Intelligence (BI) Microverticals Analytics Inforce (Salesforce) Hospitality (Hotels) Financial Management Analytics Enterprise Asset Management Not-for-Profit (Aid) Project Accounting Analytics Mobile Financial Services (Insurance)

Mobile SunSystems Oil & Gas (Upstream)

Query & Analysis Professional Services Organizations

Infor ActivityDeck

Inforce

Q&A BI Dashboards

Core Application Portfolio Infor Discovery Guide | 167 Infor SunSystems: Why Upgrade? capabilities CloudSuite Old Versions SunSystems 10x Business

Core Financial Management and Order Fulfillment • • • Enterprise Data Management • • • Supply Chain Management • • • Human Resource Management • • • Infor Ming.le enabled for a modern user experience • • • ION enabled • • • ION Workflow and Event Management • • • Customer Relationship Management (Sales, CRM) • • • Customer and Vendor Portals • • • Analytic Packs • • • E-commerce •* •* • Project Management •* •* • Service Management • • •

* Partner Solution Available Yes No

Core Application Portfolio Infor Discovery Guide | 168 The“ lightweight, easy to install and configure Infor ION produced a quick return on investment; ION ensures that our applications operate together seamlessly to execute business processes.”

John Vaughan Senior Vice President and CIO, Pride Industries

Core Application Portfolio Infor Discovery Guide | 169 Infor Customer and Marketing Management Infor Customer and Marketing Management provides organizations with a complete view of their customers at every stage in the marketing and sales cycle. Using customer relationship management (CRM) and marketing management solutions together helps align the sales and marketing departments, leading to better real-time information sharing, shared strategy, and more effective marketing and sales campaigns.

• Robust CRM tools help drive new business and deliver an • Sophisticated marketing resource management tools exceptional customer experience. for planning, executing, and monitoring multi-channel marketing campaigns.

Infor Customer Relationship Management 10x Highlights

Complete CRM out-of-the-box Advanced analytics Marketplace for connected solutions Give users the tools to manage sales Provide standard, out-of-the-box CRM Accelerate productivity with add-ons and pipeline, drive opportunities to close, have reporting and list management capabilities, trusted partner solutions with visibility across sales, and manage leads, interactive analysis tools, and specialized Infor Marketplace. opportunities, and activities from anywhere. business intelligence. Configure, personalize, and customize ION enabled Mobility Offer flexible and robust configuration Integrate front-office CRM and back- Streamline the mobile experience by capabilities, such as sophisticated security, office ERP solutions as well as other extending rich functionality to smartphones advanced process automation, and flexible Infor applications. and tablets, with native device features such deployment options to allow users to create as mapping, dialing, and email. dynamic, personalized user experiences. Modern look and feel Deliver a user experience that help users work faster and smarter.

Core Application Portfolio Infor Discovery Guide | 170 Languages Industries Americas EMEA APAC

English • Aerospace & Defense • • • French • Automotive • • • German • Construction • • • Italian • Distribution • • • Russian • Financial Institutions • • • Healthcare • • • Note: This information represents the current state of product readiness vs. Hospitality • • • the desired or planned future capabilities in the roadmap. Manufacturing • • • Professional Services • • • Public Sector • • • Retail • • • Transportation • • •

10x Core Features

Redesigned User Interface Next Generation Features Mobile Innovations

SoHo User Experience Deployment flexibility (cloud, Groups lists with detail layouts on-premise, mobile-only) Purpose-built applications Quick action menus Multiple attendees per activity Contextual menus Flattened detail view Enterprise Integrations Social CRM Embedded KPIs Salesfusion integration Social Profile ION-enabled integration to Social Buzz Distribution SX.e, Distribution A+, CloudSuite Industrial (SyteLine), LN, Social Timeline M3, LX, ISM, XA, and more

Sync for Gmail

Xbar for Microsoft® Outlook®

Core Application Portfolio Infor Discovery Guide | 171 Infor Marketing Management Strategic Objectives 10x Highlights

Reinvent the user experience and Ming.le adoption New functionality for charts business processes Epiphany Marketing-specific Charts are very interactive for ease Hone base configurations to enable faster context applications allow access of use. deployments and time to value. across applications. New functionality for reports Specialize by industry Modern look and feel The most frequently used reports have Offer customers compelling opportunities to Delivers a completely reinvented been fully redesigned and updated for upgrade to an evolved solution that features user experience. greater usability. flexible deployment options in Redesigned homepage the cloud and mobile applications. Provides a quick view of important areas Improve business decision making across the application. Provide users with actionable insight that help them make more informed decisions and strategically prioritize their business Industries objectives. Americas EMEA APAC Aerospace & Defense • • • Languages Automotive • • • Chemicals & Life Sciences • • • Chinese • Distribution • • • Dutch • Equipment • • • English • Fashion • • • French • Financial Industries • • • German • Food & Beverage • • • Italian • Healthcare • • • Japanese • High Tech & Electronics • • • Portuguese (Brazil) • Hospitality • • • Note: This information represents Industrial Manufacturing the current state of product readiness vs. • • • the desired or planned future capabilities Public Sector in the roadmap. • • •

10x Core Features

Redesigned User Interface Social CRM Integrations

SoHo User Experience Social Data Advisor Infor e-Commerce

Epiphany context applications Next Generation Features Innovations

Redesigned product pages Big Data integration Expanded Infor Ming.le adoption

Core Application Portfolio Infor Discovery Guide | 172 Infor Dynamic Enterprise Performance Management Infor Dynamic Enterprise Performance Management™ (Infor d/EPM™) operates across the complex web of your enterprise systems to deliver a real-time, single version of the truth with integrated analytics, financial performance management, and compliance tools.

Roadmap: Infor d/EPM Roadmap: Infor BI Roadmap: Compliance

2016 2016 2016

Workbook paradigm for Budgeting New self-service Visualizations Financials (FSM) Insights and Planning Application Modeling Service Global trade compliance (ITAR and Public sector functionality, including EAR Insights) Decision Packages Fully integrated self-service BI for multidimensional and relational data Compliance analytics powered by Infor Workbook Wizard for configuring BI workbooks In-context BI self-service Momentum Insights Rich text and document attachments Instant DataLinks Privileged Identity Insights Capital planning capabilities Proactive BI Incremental extraction IFRS Notes package for financial consolidation

Additional functionality for healthcare organizations

Core Application Portfolio Infor Discovery Guide | 173 Strategic Objectives Strategic Capabilities Risk and Compliance Monitoring Typical analytics and business performance Financial Performance Management management architectures are fragmented A single application meets all the users’ and siloed. Infor d/EPM brings all these budgeting, planning, and forecasting needs; fragments together on one platform, Proactively monitors internal controls for operationalizes their strategic plans; and making it easy to connect business process anomalies and segregation of seamlessly consolidates multiple sets of performance with business planning, duty (SoD) violations. Dashboards enable books. understand risks, and drive business intuitive risk impact analysis of all application process exceptions and SoD violations. improvement. Users can access Infor Includes: d/EPM from mobile devices, Microsoft • Process Insights: Application process Office, Infor Ming.le, or in-context of their • Budgeting & Planning monitoring for Procure to Pay, General enterprise applications. Rich business Ledger, Order to Cash, Inventory, Payroll, information flows from Infor and other • Financial Consolidation and other microvertical processes business applications into Infor d/EPM via • Strategy Management predefined integrations with Infor ION • Security Authorization Insights: and the Infor ION Business Vault, or Segregation of Duties (SoD) monitoring, point-to-point integrations. Infor d/EPM user access monitoring and provisioning, also offers a choice of cloud, on-premise, and user access certification management or hosted deployment. Analytics • Master data and Configuration monitoring Deliver insights into the performance of key business areas, such as talent, supply chain, Benefits production operations, and sales. Analytics are powered by the Infor BI platform, which Use a single source of the truth seamlessly provides analytical and detailed reporting; governed data discovery and Allows companies to see all their data, self-service for analysis and dashboards; from Infor or non-Infor systems, in one predictive analytics and business modeling place, no matter where it resides and use for what-if analysis; and detailed planning, it for management reporting, analysis, financial, and operational data in a browser predictions, budgeting, planning, and or on mobile devices. consolidation. Includes: Enable real-time decision-making • Because users can see budgets, actuals, Self-service BI and forecasts in the same window as ERP • High-value KPIs transactions, they can better understand the reasons for deviations or the impact of • Industry data models budget changes before taking action. • Role-based dashboards and embedded Allow forecasting on the fly analytics components Easily adjust plans to accommodate any • Management and detailed reporting change in business conditions. • Industry-specific analytics Deliver mobile connectivity and a beautiful, common user interface • Mobile BI User experiences are more enjoyable and provide access to systems and information anytime, from anywhere, on a desktop, laptop, tablet, or smartphone.

Core Application Portfolio Infor Discovery Guide | 174 Language Support Financial Infor BI Performance Analytics Compliance platform Management

English • • • • Czech • • • Dutch • • • Danish • • Finnish • • Norwegian • • Swedish • • French • • • • French Canadian • • • German • • • Italian • • • Japanese • • • Korean • • Malaysian • • Thai • • Vietnamese • • Portuguese (Brazil) • • • • Russian • • • Polish • • Simplified Chinese • • • Spanish • • •

Core Application Portfolio Infor Discovery Guide | 175 Industries Financial Performance Analytics Compliance Management

Aerospace & Defense • • • Distribution • • Equipment • • Fashion • • Financial Services • • Food & Beverage • • General Services • • • Healthcare • • • Hospitality • • Industrial Manufacturing • • Public Sector • • •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 176 Infor d/EPM: Why Upgrade? capabilities

CPM 10.4.x d/EPM 11.x

Budgeting & Planning • • Flexible Planning Cycles • • Extendable through Sub-plans • • Enhanced Workforce Budgeting • • Strategy Management • • Financial Consolidation • • Capital Planning • • Allocations/Cost Accounting • • Mobile and Browser Dashboards • • 10x Technology Adoption: • • • Social collaboration (Infor Ming.le) • • • Infor Business Vault • • • Single Technology Platform • • • In-memory database • • • Integrated Reporting & Analysis • • • Industry-specific functionality (Public Sector, Healthcare, others) • • • Self-service BI • • • Relational reporting through DataLinks • • • In-context BI • •

Yes No

Core Application Portfolio Infor Discovery Guide | 177 Infor Risk and Compliance Infor Risk and Compliance (Approva) version 10 provides powerful controls monitoring to discover exceptions and violations across key enterprise applications. The latest release offers improved performance, an intuitive user experience, enhanced reporting, and new analytic dashboards to improve visibility into risks.

• Execute repeatable and reliable processes to meet the control • Drives measurable business value by automating the way aspects of Governance, Risk and Compliance (GRC) requirements. organizations identify and manage access rights across business applications. • Out-of-the-box content monitors and correlates all four control types for multiple applications and all major business processes. • Proactively monitor systems for transaction process anomalies and segregation of duty (SoD) control violations. Dashboards enable intuitive risk impact analysis of all application process exceptions and SoD violations.

Roadmap

2014 2015 2016

10x Xi Xi

Inventory Insight Infor Lawson Xi Insights Cloud enhancements

OFAC Insight ITAR Insights Rules content

FISMA Infor Risk and Compliance Analytics Studio enhancements and Infor Insights enhancements ADA Section 508 On-demand extraction New SAP and Oracle adapters Improved business analytics New capabilities for SAP and Oracle SAP and Oracle Insight enhancements New Infor ION, SAP, Oracle adapters Privileged Identity Insights Insight enhancements Federal Financial Management Insights

Core Application Portfolio Infor Discovery Guide | 178 Strategic Objectives 10x Highlights

Further functional leadership in Add additional governance, New insight modules continuous monitoring regulation, and compliance Provides greater flexibility around navigation Provide a competitive product and grow in capabilities and analytics and data discovery. global markets. Gives the users broader insight and analytics across the organization. Mobile and browser interfaces Specialize by industry Gives users the ability to proactively monitor Deliver configuration packs equipped with Vertical market enhancements risks with mobile continuous monitoring. industry-specific regulatory and compliance Addresses industry-specific regulatory and requirements. compliance requirements. Promotes ease of adoption and accelerated implementations. Make modernization seamless Improve technology critical to integration, process automation, analysis, and user experience by adopting Infor technology platforms, including ION, Infor Ming.le™, and Analytics.

Languages Industries Americas EMEA APAC

English • Automotive & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Equipment • • • Fashion • • • Financial Industries • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Hospitality • • • Industrial Manufacturing • • • Public Sector • • •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 179 10x Core Features

Application security and Transaction monitoring platform Development tools access monitoring • Procure to Pay Insight • Continuous Monitoring Studio • Authorizations Insight • General Ledger Insight • IDM Integration Kit • User Activity Insight • Order to Cash Insight • GRC Integration Kit • Access Manager • Payroll Insight • Certification Manager • Inventory Insight

System configuration and master Integration adapters and tools data monitoring • SAP Adapters • Configurations Insight • Oracle Adapters • PeopleSoft Adapters • Lawson Adapters • Legacy data extractor • Portable data extractor

10x Common Component Adoption

Integrations Technology Microverticals

Infor Lawson ION Healthcare

Infor LN Infor Ming.le Public Sector

Infor SunSystems ION Business Vault Retail

Infor M3 Infor Reporting Hospitality

SAP Process Automation Manufacturing

Oracle Business Intelligence

PeopleSoft Analytics

Violation analytics

Exceptions analytics

Core Application Portfolio Infor Discovery Guide | 180 Infor Risk and Compliance: Why Upgrade? capabilities

4x and 6x 10x

FISMA and ADA 508 • • Language support—adding five languages • • Resume stopped or failed extractions • • Support for Virtual Machine (VM) installations • • MS SQL Standard Edition support • • Fuzzy rules use SQL Enterprise, MDS for evaluations • • Fuzzy Match Min/Max thresholds • • Infor Ming.le Foundation • • Infor SoHo styling • • Access Manager for Oracle RBAC write-back • • New Insights for Infor Lawson and Infor ERP • • New Reports for Infor Lawson and ION Authorizations Insight • • Stop and restart long running tasks • • Performance improvements—multi-threading • • Expanded web browser support • •

Yes No

Core Application Portfolio Infor Discovery Guide | 181 Infor EAM Enterprise Infor EAM Enterprise is the most configurable asset management solution available for improving capital asset management.

• Delivered as target industry editions or as a scalable, generic • Supports the tools that people use every day—smartphones, asset management system. tablets, laptops, and multiple browsers.

• Scales with a company, as it grows, and works with other best-of-breed applications and tools.

Roadmap

2014 2015 2016

Federal Information Security Act and Enterprise database (EDB) support Asset scheduling 508 compliance Internet of Things Case management Mass Transit Edition II Building Information Model Facilities metrics dashboard GIS Evolution Inventory optimization Quality of service survey Advanced reliability centered maintenance Contractor portal

EAM Analytics Usage monitoring

Linear Asset update

Embedded search

Management of change

Disclaimer: This roadmap reflects the direction Infor may take with regard to the products or services described herein, all of which is subject to change without notice.

Core Application Portfolio Infor Discovery Guide | 182 Strategic Objectives 10x Highlights

Lower total cost of ownership Workspace adoption Industry-specific Industry-specific content packs minimize Delivers in-context business intelligence configuration packages customization and time to deployment, and support for single sign-on. Packaged solutions provide out-of- increasing competitiveness and lowering the-box functionality for specific industry total cost of ownership in a rapidly changing Modern look and feel needs and challenges, allowing customers and highly regulated environment. New user experience in HTML5 provides an to deploy a more robust solution quickly and entirely modernized user experience. efficiently and capitalize on industry-specific Specialize by industry upgrades over time. Deliver industry-based configurations Infor ION support Mobility for target verticals including Infor EAM Integration connectors and, Infor ION Healthcare Edition, Infor EAM Enterprise toolsets make it possible to easily extend Supports common mobile device platforms. Edition, Infor EAM Hospitality Edition, Infor core ERP deployments with EAM and EAM Airport Edition (partner delivered), Infor achieve one single point of view of Energy performance management EAM Radio Asset Edition (partner delivered), underlying business data in Manage the entire cost of operations with Infor EAM Oil & Gas Edition, and Infor EAM role-based business process flows. ease and monitor in real-time. Transit Edition.

Enable adoption of high-value extension applications Languages Provide Infor ION-based packaged integration to Infor hub solutions, including LN, Infor CloudSuite Industrial (SyteLine), Dutch • Norwegian • M3, and Lawson, as well as packaged integrations to Oracle and SAP. English • Portuguese (Brazil) • Make modernization seamless French • Russian • Offer customers compelling opportunities to upgrade to an evolved solution that German • Simplified Chinese • features pre-defined industry content packs, mobility, a new user experience Italian • Spanish • featuring HTML5, zero downtime upgrades, Asset Performance Management, Energy Japanese • Swedish • Management, Calibration Reliability Management, and GIS. Note: Other languages supported by local partners.

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 183 Industries Americas EMEA APAC

Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Equipment • • • Fashion • • • Financial Industries • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Hospitality • • • Industrial Manufacturing • • • Note: This information represents Oil & Gas • • • the current state of product readiness vs. Public Sector the desired or planned future capabilities • • • in the roadmap.

Core Application Portfolio Infor Discovery Guide | 184 10x Core Features

Energy Performance Oil and Gas HTML5 Management Asset inventory take Custom events extensibility Emission factors Lock-out Cross-browser support Organization hierarchy Tag-out Dynamic start center Energy reduction targets Part failure ION Energy reduction projects Innovation Work-shift master BOD Project dashboard Zero downtime upgrade Invoice BOD Company emissions dashboard EAM as a web part Customer BOD Reliability calculations Enforce management of Employee work-time BOD Laplace time-series change (MOC) Hospitality Edition Crow-AMSAA Reduce downtime Custom events extensibility Contract Module Promote operational excellence Vehicles Customer Manage asset life cycle Rooms Rental Publicly Available Specification (ISO 55000) Facilities Invoice and invoice process Policy Permits

Strategy Hazards records

Objectives Safety records

Isolation points

Work order permits

Core Application Portfolio Infor Discovery Guide | 185 10x Common Component Adoption

Integrations New Localizations Microverticals

Infor Lawson Sweden Pharmaceuticals

LN Norway Discrete Manufacturing

Infor CloudSuite Russia Airports Industrial (SyteLine) Mobile Hospitality Infor Adage Apple, Android, and Windows support Healthcare Infor ION Analytics Radio Infor XA Infor BI toolset support Mass Transit Infor LX Oil & Gas Infor Ming.le

SAP

Oracle

SunSystems

Core Application Portfolio Infor Discovery Guide | 186 Infor EAM: Why Upgrade? capabilities

Old Versions EAM v11.x

Asset, Work and Preventative Maintenance Management • • Inventory and Procurement Management • • Manages linear, point, component, and asset hierarchy • • Complete globalization capability in single instance • • Infor ION enabled • • Infor Ming.le enabled for a modern user experience • • Multi-browser support • • Vertical configurations • • Industry CloudSuite integration • • Mobile support on iOS, Android, Windows • • Advanced Asset Performance Management • • Modern shift scheduling and inspection management • • Infor Education support • • Energy Performance Management • •

Yes No

Core Application Portfolio Infor Discovery Guide | 187 Infor Configure Price Quote (CPQ) Infor CPQ is a complete configuration-price-quote application that provides discrete manufacturers and distributors with an intuitive, fast, accurate, and complete process to increase sales, decrease costs, and differentiate their brands in the marketplace.

• Stand out from the competition at the dealer, in the showroom, • Lower cost of ownership through pre-loaded common or in any selling channel by transforming the customer buying integrations, business rule templates, a best-practices experience with web-based, real-time visualizations of products approach to implementation, and multi-language, and dynamically created sales portals, warranties, and other sales multi-currency capabilities. deliverables. • Have one version of the truth with centralized product rules and • Collaboratively create quotes between dealers, distributors, assets across all applications and benefit from CPQ’s enterprise- and manufacturers with calculated costs, variable discounts, wide integration with a single configurator for sales, engineering, and prices. Sales representatives become instant product experts and manufacturing. with mobile access to detailed product information and specifications, and an inherent guided selling approach • Improve the manufacturing and distribution processes with for error-free quotes. accurate orders and automatically produce a seamless flow of information from quote to order with a configurator that easily integrates with ERP, CRM, and e-commerce systems.

Roadmap

2014 2015 2016

V8.1 8.1c 9.0

Globalization—9 languages Visual catalog and quote/order Cloud omni-channel sales management level configuration New Admin platform Rules-driven business logic Personalized user experience Infor ERP integrations Additional Infor ION-enabled integrations Cloud-based configurator and 2D design

Core Application Portfolio Infor Discovery Guide | 188 Strategic Objectives 10x Highlights

Lower total cost of ownership New ION integrations Mobile interface Centralized product rules reduce to extension apps The mobile interface provides easy development and maintenance issues, Infor ION integrations provide a more centralized rollout of price changes, new improving total cost of ownership. This compelling extended suite with a less risky, product introductions, and end of life helps ensure that the requested lower cost way to take advantage of existing closeouts, with flexible distribution options configuration can be built, which reduces ERP, CRM, and e-commerce infrastructure. by selling channel. the time to market for marketed, sold, manufactured, assembled, distributed, New, modern user experience Expanded languages kitted, and configurable products. The reinvented user experience provides and localizations a completely modern solution, while More languages and localizations help Support global expansion delivering more robust functionality through support customer growth imperatives The product user interface is localized visual 2D and 3D product configuration and around the world. in 10 languages. simplified rules creation.

Enable adoption of high-value extension applications Customers can implement packaged Languages integrations to Infor hub solutions, including Infor LN, Infor CloudSuite Industrial (SyteLine), M3, and XA, to take advantage Dutch • Japanese • of CPQ capabilities. English • Portuguese (Brazil) • Simplify the upgrade process French Simplified Chinese Customers can easily and efficiently • • upgrade through certified integrations to German Spanish Infor ERP environments. • • Italian • Traditional Chinese •

Industries Americas EMEA APAC

Aerospace & Defense • • • Automotive • • • Distribution • • • Equipment • • • Fashion • • • High Tech & Electronics • • • Industrial Manufacturing • • •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 189 10x Core Features

Sales Manufacturing Distribution

Error-free quotes Centralized rules development Efficient catalog searching

2D and 3D product visualization Dynamic Bill of Material (BOM) Multi-channel quoting and ordering and Routing Rendered photo-realistic visualizations Kitting and light assembly for Integration to Infor and non-Infor solution selling Generate dynamic proposals and ERP systems warranties as Microsoft Flexible promotion management Word documents SoHo User Experience capabilities

Calculate costs, discounts, and prices Engineering

Web-enabled sales interface Reduce time to market for prototypes

CAD models and 2D drawings

Manufacturing outputs, such as 3D Print

10x Common Component Adoption integrations New Localizations Microverticals

Infor LN Brazil Specialty Vehicles

Infor CloudSuite Industrial (SyteLine) Italy Heavy Equipment

Infor M3 Germany Windows & Doors

Infor XA Chinese—Traditional Furniture & Fixtures

E-commerce Chinese—Simplified Instruments & Controls

Oracle® EBS French Medical Devices

Microsoft Dynamics AX Spanish Metal Fabrication

Portuguese Distribution

Japanese Fashion Embellishments

Dutch Discrete Manufacturing

Core Application Portfolio Infor Discovery Guide | 190 Infor CPQ: Why Upgrade? capabilities CloudSuite Old Versions CPQ 8.1 CPQ

Product Configurator • • • • Configurable UI • • • • Multi-language (10) • • • • Usability and integration improvements • • • Sales Portal • • • • Order level configuration • • • • Kitting and split lines • • • • Advanced visual catalog search • • • • Multi-language (10) • • • • Direct email of quote/proposal • • • • Streamlined administration • • • 2D Design Automation • • • • Modeling and international improvements • • • Document Automation • • • • Modeling and international improvements • • • 3D Design Automation/CAD Management • • •

Yes No In Progress (February 2016)

Core Application Portfolio Infor Discovery Guide | 191 Infor PLM Accelerate Infor PLM Accelerate is a full-featured, highly scalable, flexible and secure product lifecycle management (PLM) solution that is built on industry best practices and seamlessly integrated with Infor ERP solutions for discrete manufacturing. Drives product innovation and unites the entire product lifecycle to create a single view of the truth.

• Single, modern web framework with an open architecture and • Seamless integration with your ERP system and all major CAD out-of-the-box solution that provides end-to-end product lifecycle solutions eliminates obstacles that can interfere with the efficient management throughout the enterprise and extended supply use of design information in other business processes. chain.

• Highly configurable modeling engine to take out-of-the-box best-practice solution templates and adapt them to your specific business needs.

Strategic Objectives 10x Highlights

Lower total cost of Integrate with high-value Workspace adoption and Microverticalization ownership extension applications modern user experience Contains out-of-the-box Bolster functional leadership Provide ION-based packaged Adds support for in-context functionality for Automotive, and lower total cost of integrations to Infor business intelligence, single High Tech & Electronics, ownership with expanded manufacturing hub solutions, sign-on and pervasive Aerospace & Defense, Industrial globalization; out-of-the-box, particularly LN. analytics. Modernizes the Manufacturing industries. industry-specific content that user experience. minimizes customization and Make modernization time to deployment; and seamless ION Framework support flexible deployment options Offer customers compelling Delivers deep integration with (on-premise, SaaS, or opportunities core Infor ERP hubs cloud hosted). to upgrade to an evolved solution that features ION, Infor Specialize by industry Ming.le, mobility, Deliver industry-based and analytics. configurations for target verticals in discrete manufacturing, particularly Automotive, High Tech & Electronics, Aerospace & Defense, and Industrial Manufacturing, to enable more robust functionality out-of-the box.

Core Application Portfolio Infor Discovery Guide | 192 Languages Industries Americas EMEA APAC

English • Automotive • • • Japanese • Aerospace & Defense • • • Spanish • High Tech & Electronics • • • Industrial Manufacturing • • •

Note: This information represents the planned state of product readiness for 2015 as featured in the current roadmap.

10x Core Features

Product development Project collaboration Alternates and substitutes

Systems engineering Qualified suppliers management Project Portfolio Dashboard

New Product Engineering Manufacturing process Program management

Quality management Quality Compliance Project collaboration

Requirements management Workflow and Lifecycle Stage Gate

Configuration management Modeling MCAD: Catia, SolidWorks, NX, Solid Edge, Creo, Parametric, Pro/ Bill of Materials management MCAD/ECAD connectors ENGINEER, Inventor, AutoCAD

Multi-CAD Mechatronics 3D/2D visualization ECAD: Allegro, OrCAD, DxDesigner, DxDatabook, PADS, Designer, Document management Revision and version control CADStar, AutoCAD electrical

Product costing Enterprise change management ERP integration: Infor CloudSuite Industrial (SyteLine), Baan/LN Project portfolio management Classification Web UI

10x Common Component Adoption

Integrations Industry Specialization

Baan/LN Automotive

Infor CloudSuite Industrial (SyteLine) Aerospace & Defense

High Tech & Electronics

Industrial Manufacturing

Core Application Portfolio Infor Discovery Guide | 193 Infor PLM Discrete Infor PLM Discrete is a product lifecycle management solution that integrates with Infor ERP solutions to accelerate product development and management processes for discrete manufacturers with complex organizations, processes, and supply chains.

• Seamless integration with all major CAD solutions eliminates • Fully integrates with Infor ERP solutions for fast and easy transfer obstacles that can interfere with the efficient use of design of product specifications between CAD, PLM, and ERP solution. information in other business processes.

• Provides a product data management repository with full check-in and check-out and visibility throughout an ERP system.

Strategic Objectives 10x Highlights

Lower total cost of Enable high-value Workspace adoption and Industry-specific ownership extensions via packaged modern user experience configuration packages Power the product development integrations Collaborative product Delivers packaged solutions collaboration process with Provide ION-based development support via Social that provide out-of-the-box upgrades featuring Infor 10x packaged integration to Infor Space and Infor Ming.le delivers functionality for specific industry technologies, including modern manufacturing hub solutions. a modern user experience and needs and challenges, allowing user experience, Infor Ming. allows for exciting new business customers to deploy a more le, Mobility, ION, Analytics, and Make modernization process flows within PLM robust solution quickly and Search. seamless Discrete and cross-application efficiently, and capitalize on with core ERP. industry-specific upgrades over Specialize by industry Offer customers compelling time. opportunities to upgrade to an Deliver industry-based evolved solution that features ION framework support configurations for target new web user experience and verticals in discrete personalization tools. Delivers deep integration with manufacturing to enable core Infor ERP hubs, particularly more robust functionality LN, Infor CloudSuite Industrial out-of-the-box. (SyteLine), COM, VISUAL.

Core Application Portfolio Infor Discovery Guide | 194 Languages

English • Portuguese • French • Spanish • German • Simplified Chinese • Japanese •

Other languages provided by partner

Industries Americas EMEA APAC

Aerospace & Defense • • • Automotive • • • Equipment • • • High Tech & Manufacturing • • • Industrial Manufacturing • • •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 195 10x Core Features

Product Management CAD integration Authority • AutoCAD, SolidWorks, Inventor, Pro/E Item Master • Catia, Solid Edge, Unigraphics ERP Integration BOM Master • Integrated CAD file viewer/markup • Baan/LN • Infor CloudSuite Industrial (SyteLine) Master Data for vendors Web UI • VISUAL • M3 Change Management Intelligent colors • XA (planned 2015) • COM Workflow/Routing for approval Drag-and-drop Licensing Revision control Work Area and personalization • Design: heavy users Life Cycle Analysis Document Management • Contributor: view, casual users Retrieve data from ERP Secure Document Vault Compare cost and other attributes Check in/Check out Partner Net Version control Collaborate with suppliers/partners

10x Common Component Adoption

Integrations New Localizations Industry Specialization

Baan/LN English Aerospace & Defense

Infor CloudSuite Industrial (SyteLine) French Automotive

VISUAL German High Tech & Electronics

M3 Japanese Industrial Manufacturing

Publish BODs Portuguese

COM Simplified Chinese

XA (planned) Spanish

Core Application Portfolio Infor Discovery Guide | 196 Infor Optiva Infor Optiva is a best-of-breed product lifecycle management (PLM) solution created specifically for process manufacturers. It helps companies accelerate their product development, minimize their cost of production, and ensure 100% regulatory compliance.

• Flexible and easy-to-use web-based formulation is intuitive and • Robust tools help ensure regulatory compliance with built for the needs of process manufacturers. FDA guidelines.

• Deep analytical capabilities for material cost, inventory, and manufacturing capacity help process companies select the best formula for a given product.

Strategic Objectives 10x Highlights

Reinvent user experience Enable a high-value Modern user experience Industry-specific and business processes extensions via packaged Infor Ming.le delivers a modern configuration packages Power the product development integrations user experience and allows for Solutions built for industry collaboration process with Provide ION-based packaged exciting new business process needs in Food & Beverage, upgrades featuring Infor 10x integrations to M3, LX, and flows within Optiva and cross- Specialty Chemicals, Home & technologies, including modern process manufacturing ERP application with core ERP Personal Care, Nutraceuticals, user experience, Infor Ming. hubs as part of broader industry systems. and OTC Pharmaceuticals. le, Mobility, ION, Analytics, and suite solutions that feature Delivers packaged solutions Search. supply chain management, ION Framework support out-of-the-box so customers can enterprise asset management, Delivers deep integration with deploy quickly and efficiently Specialize by industry and other relevant applications. core Infor ERP hubs, particularly and capitalize on industry- specific upgrades over time. Deliver industry-based M3 and Adage, as well as SAP. configurations for target Make modernization verticals, particularly Food & seamless Beverage, Specialty Chemicals, Offer customers compelling Consumer, Home & Personal opportunities to upgrade to an Care, OTC Pharmaceuticals, and evolved solution that features a Nutraceuticals, to enable more new web user experience and robust functionality personalization tools. out-of-the-box.

Core Application Portfolio Infor Discovery Guide | 197 Languages

English • Portuguese • French • Simplified Chinese • German • Spanish • Japanese •

Industries Americas EMEA APAC

Food & Beverage • • • Home & Personal Care • • • Nutraceuticals & OTC Pharmaceuticals • • • Specialty Chemicals • • •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 198 10x Core Features

Product Management New Product Development Guidelines and Restrictions Introduction Item master Define rules and guidelines for specific New product management markets Formula/recipe management Integrated Stage Gate support Alerts on violations of criteria Specification management Advanced Project Management Process Testing and Analysis Packaging Management Resource, task listing Collect data from variety of sources Workflow/routing for approval Gantt chart displays Analyze test results Label Development Resource management Content and ingredient statements Partner Connect Includes allergens, claims, warnings Collaborate with suppliers Used by regulatory affairs, and partners toxicology, marketing

10x Common Component Adoption

Integrations New Localizations Industry Specialization

M3 English Food & Beverage

Adage Simplified Chinese Specialty Chemicals

SAP French Home & Personal Care

Publish and consume BODs German OTC Pharmaceuticals & Nutraceuticals

Japanese

Portuguese

Spanish

Core Application Portfolio Infor Discovery Guide | 199 Infor Integrated Business Planning/ Infor Sales & Operations Planning Infor Integrated Business Planning/Sales & Operations Planning is a complete suite of supply chain planning applications, including S&OP, demand, supply and scheduling, that optimizes the complete supply chain. With Infor Integrated Business Planning and Sales & Operations Planning, manufacturers and distributors can truly plan for profit and improve customer service levels while cutting costs.

• Incorporates process modeling, scenario planning, and • Delivers constraint-based scheduling that addresses the embedded analytics with social capabilities, for outstanding sales unique challenges of managing the capacity of vessels, tanks, and operations planning process control and fast response to and lines—and the flow of product between them, which is changes in demand and supply. essential for food & beverage, chemical, and pharmaceutical production environments. • Provides the only solution that holistically optimizes across production, distribution, and transport for both capacity and costs to drive out the lowest total cost of supply.

Strategic Objectives 10x Highlights

Lower total cost of Enable high-value Modern user experience Microverticalization ownership extensions via packaged Adds support for in-context Integrated business planning Bolster functional leadership integrations business intelligence, single suite contains functionality for and lower total cost of Provide ION-based packaged sign-on, and pervasive Food & Beverage, Specialty ownership with expanded integration to Infor hub analytics. Modernizes the user Chemicals, Pharmaceuticals, globalization, S&OP standard solutions, particularly M3, LX, experience. Consumer Packaged Goods, templates, and industry-specific Distribution SX.e, Adage, and and Distribution, as well as content packs that minimize System21. Flexible user interface Discrete Manufacturing. customization and time Lets end-users change the to deployment. Make modernization fields in list view without ION integrations seamless needing source code. Provides standard out-of-the- Specialize by industry Offer customers compelling box integrations for Infor ERP Deliver industry-based opportunities solutions. configurations for target to upgrade to an evolved verticals, particularly solution that features ION, Infor Manufacturing and Distribution, Ming.le, Mobility, to enable more robust and Analytics. functionality out-of-the-box.

Core Application Portfolio Infor Discovery Guide | 200 Languages

Dutch (Opportunistically) • Japanese • English • Portuguese (Brazil) • French • Simplified Chinese • German • Spanish •

Industries Americas EMEA APAC

Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Consumer Packaged Goods (CPG) • • • Distribution • • • Equipment • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Industrial Manufacturing • • • Pharmaceuticals • • •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 201 10x Core Features

Tech stack adoption Scheduled macros via command line Installer improvements

In-context BI metrics Dimension independent values Technical updates

Multiple reports using Infor Additional calendar hierarchies Sales & Operations Planning

S&OP best practices template Interfacing improvements Infor ION Process

ION enablement—support all BODs Macro improvements Playbooks notes

Data management Performance improvements Demand+

Business metrics Usability and other improvements Embedded forecast engine

Additional worksheet features Infor Federation Services Supply+

Scenario history undo User management Infor Advanced Planning integration improvements

10x Common Component Adoption

Integrations Analytics

Infor Lawson Dashboard

Infor LN Microverticals

Infor CloudSuite Industrial (SyteLine) Food & Beverage

Infor Adage Specialty Chemicals

Infor ION Pharmaceuticals

Infor XA Consumer Packaged Goods

Infor LX Discrete Manufacturing

Infor Ming.le Distribution

SAP

Core Application Portfolio Infor Discovery Guide | 202 Infor Supply Chain Execution Infor Supply Chain Execution combines warehouse management, transportation execution, labor management, and third-party logistics (3PL) billing into a single, unified solution. It helps minimize cost and fulfillment times by optimizing warehouse inventory, space, equipment, and labor.

• Combines transportation execution and warehouse execution • Embedded analytics and alerting provide real-time performance into a single solution on a single database. metrics and decision making for realtime logistics businesses.

• Sophisticated labor management capabilities optimize the distribution of work and measure the performance of the workforce.

Strategic Objectives 10x Highlights

Lower total cost of Enable high-value Modern user experience ION integrations ownership extensions via packaged Delivers a consumer grade Provides standard out-of-the- Bolster functional leadership integrations user experience with business box ION integrations for Infor and lower total cost of Provide ION-based packaged intelligence, single sign-on LN, LX, Adage, Distribution ownership, including expanded integration to Infor hub support, and pervasive SX.e, System21, M3, XA, and globalization for the Asia-Pacific solutions, particularly LN, LX, analytics. Infor CloudSuite Industrial region and Latin America, Distribution SX.e, System21, M3, (SyteLine). with an integrated solution Adage, Lawson, XA, and Infor Mobility that includes Warehouse CloudSuite Industrial (SyteLine). Delivers Warehouse Director, an Adoption of infor reporting Management, Transportation iPad app based on the Motion More than 100 base reports execution, Labor management, Make modernization platform, that changes the way based on Supply Chain and 3PL Billing. seamless Supply Chain Execution is used Execution metadata allow in the warehouse. customers to add and modify Specialize by industry Offer customers compelling opportunities reports more easily. Provide out-of-the-box to evolve their solution with Microverticalization functionality for specific industry ION, Mobility, Infor Ming.le, and Adds new core features add needs, allowing Manufacturing, Analytics. industry-specific functionality Retail, Distribution, Fashion, 3PL, for Food & Beverage, and Healthcare customers to Manufacturing, third-party deploy the solution faster. logistics providers, Distribution, Fashion, High Tech, and Healthcare.

Core Application Portfolio Infor Discovery Guide | 203 Languages

Dutch • Polish • English • Portuguese (Brazil) • French • Russian • German • Simplified Chinese • Italian • Spanish • Japanese • Thai • Others by local partners • Traditional Chinese •

Industries Americas EMEA APAC

Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Consumer Packaged Goods (CPG) • • • Distribution • • • Equipment • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Industrial Manufacturing • • • Pharmaceuticals • • •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 204 10x Core Features

Warehouse Management Transportation Execution Billing

Support for 2D barcode parsing Pallet-based rating for Daily billing in arrears international markets Portal screen with permission control Billing for flow-thru orders Inbound shipment rating Commingling rules based on style, Transship ASN charges size, and color attributes Track and Trace SPS charges Voice enablement of picking, cycle VICS bill of lading counts, replenishments, and putaway TM Freight charges Shipment creation in Balance dock door usage Transportation Management Import/export of charges

QC packing improvements New international rating model Billing based on labor usage

Optimize cluster pick to cart Zone based rating Profitability analysis

Easy user/role screens New TM APIs Enhanced reporting

Load splitting Excel export of TM shipment

Multi-threaded wave shipping Translation of rate date excel export/import Flow-thru enhancements Labor Management Cluster picking by wave Auto computation of actual Task dispatch by priority indirect rates

Display item description in user Improved pre-loaded labor standards language Workforce management features Dimension restrictions on putaway Payroll extract Compliance labeling controls and features based on owner and Ship-to Travel speed configuration

Shipping lot control by item Personal and fatigue allowances and customer Cycle counting and loading standards Custom Year in Date conversion Labor plan estimates based on Slotting average or historical actuals

Multiple tracking IDs for Multiple warehouse support SPS integration on facility viewer

Cartonization enhancements New/enhanced reporting

Core Application Portfolio Infor Discovery Guide | 205 Our“ No. 1 priority was to implement a centrally governed system. Infor HR Service Delivery provided a personalized HR portal to drive employee and manager self-service. Our survey results show employees were very satisfied.”

Anne Paterra Senior Director, HR Shared Services, Kellogg Company

Core Application Portfolio Infor Discovery Guide | 206 Infor Global HR/Human Resource Management and Talent Management Infor Global HR/Human Resource Management provides an organization’s workforce and leaders with greater insight and a smarter way to optimize business operations.

Infor Talent Management helps organizations develop and retain the right people, while making smart organizational and workforce decisions that align with strategy.

Strategic Objectives 10x Highlights

Global HR/Human Resource Talent Management Automate routine administrative tasks Management Compensation—Distribute merits and Track and manage employee incentive awards information Person System of Record—Maintain one version of truth so you know everything about your people and Goal Management—Establish goals Make the workforce more processes that surround them and track progress self-sufficient Competency Framework—Provide Development Planning—Manage Support organizational strategic goals a model for what good looks like. employee growth Identify top candidates Position Budgeting—Manage Performance Management—Measure budget variances performance and provide feedback Keep talent engaged and coaching Health & Safety—Drive compliance Create development and training plans and manage risk Succession Management—Avoid potential disruption with by managing Reduce attrition and flight risk Employee Relations—Track and your internal talent pipeline mitigate issues Talent Acquisition—Source and Human Resources—Drive identify top talent to best fit quickly business processes and easily

Payroll (HRM)—Quickly and easily handle complex payroll calculations with highly scalable engine

Core Application Portfolio Infor Discovery Guide | 207 Infor Global HR: Why Upgrade? capabilities

Old Versions 10.2 11.0

Organization and Person Record • • • Position Budget Mgmt. • • • Employee Relations • • • Occupational Health • • • Employee Safety • • • Personalized Self Service Portal • • • Absence Management • • • Time Entry • • • Benefits Administration and Enrollment • • • HTML5—Desktop/mobile responsive for all roles • • • Configurable Self Service Portal • • • Enhanced Payroll integration • • •

Yes No

Core Application Portfolio Infor Discovery Guide | 208 Infor Talent Management: Why Upgrade? capabilities

Old Versions 10.2 11.0

Goal Management • • • Performance Management • • • Learning and Development • • • Succession Planning • • • Development Planning • • • Talent Science Infusion • • • HTML5—Desktop/mobile responsive • • • Mobile external candidate application • * • •

Yes No

Core Application Portfolio Infor Discovery Guide | 209 Infor HR Service Delivery Infor HR Service Delivery (HRSD) includes five applications that help reduce the cost of HR service delivery: HR Knowledgebase, HR Case Management, Onboarding, Offboarding, and Total Rewards. This suite of solutions helps customers transform HR into a strategic partner and fully engage employees, while lowering annual HR service delivery costs by an average of 20% to 50%.

Languages

Knowledgebase/Case Management

Bulgarian • Greek • Russian • Croation • Hungarian • Serbian (Cyrillic) • Czech • Italian • Simplified Chinese • Dutch • Japanese • Spanish (Mexican) • English • Korean • Spanish (Spain) • French (Canadian) • Polish • Swedish • French (France) • Portuguese (Brazil) • Turkish • German • Romanian • Ukrainian •

Onboarding/Offboarding Total Rewards

English (US) • English • Italian • Spanish (Mexico) • French (Canada) • Spanish (Mexico) • French (France) • Spanish (Spain) • Note: This information represents the current state of product readiness vs. German • the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 210 Infor Learning Management Infor Learning Management is an easy to use software solution that delivers strategic learning across the extended enterprise to help employees do more of what they were hired to do, which helps improve performance and productivity.

Strategic Objectives

Accelerate creation and dissemination of proprietary Align development to business results learning content Meet mobile demand Encourage collaboration among learners Overcome geographical and language barriers Drive learning throughout the extended enterprise

Core Application Portfolio Infor Discovery Guide | 211 Languages

LMS Portal, Admin, and Content Creator Portal Only

English (US) • Arabic • Kazakh • French (France) • Bulgarian • Lithuanian • German • Croatian • Latvian • Italian • Czech • Macedonian • Spanish (Spain) • Danish • Norwegian • Dutch • Polish • Coming Soon Estonian • Portuguese • Finnish • Romanian • Indonesian • French • Russian • Korean • German • Simplified Chinese • Thai • Greek • Serbian • Hebrew • Slovenian • Industries Hungarian • Spanish •

Icelandic Swedish Financial Services • • • Italian Turkish Healthcare • • • Japanese Ukrainian Manufacturing • • • Public Sector • Retail • Transportation •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Core Application Portfolio Infor Discovery Guide | 212 10x Core Features

Learning Management Social Learning Mobile Learning

Create, publish, deliver, manage, and Create blogs, wikis, videos, and Interact with learning via smartphones track learning from a single platform. podcasts to enhance learning. Enable and tablets. Our solution is compatible networking, collaboration, and with all major mobile devices for Ad Hoc Reporting informal learning to support learning learning on-the-go and on-demand. objectives. Generate ad hoc reports and view analytic dashboards to measure the Learning Content Management business impact of learning activities. and Creation Access real-time information and gain insight into what users are learning Transform SMEs into content authors by viewing their session activity who can create, update, and localize and scores. effective and engaging media-rich eLearning content more efficiently. Allow learners to interact with their content from laptops, smartphones, and even off-line.

Core Application Portfolio Infor Discovery Guide | 213 Infor Talent Science Cloud-based Infor Talent Science helps organizations select, retain, and develop employees through Predictive Talent Analytics™—the powerful combination of talent science and big data. Our single assessment captures the Behavioral DNA® of current employees and the specific traits that determine success in the user’s unique business environment. Those behaviors are combined with specific performance metrics to build validated Performance Profiles used to select new hires, coach current employees, and identify best-fit opportunities for succession. Talent Science transforms businesses by delivering significant gains in employee retention and performance for clients in industries including retail, healthcare, real estate, and business process outsourcing.

Strategic Objectives

Decrease turnover Streamline hiring processes Identifies candidates who are likely to be productive and By reducing turnover and streamlining the process to find new hires, satisfied with the role and remain in their position longer. clients reduce the cost and effort associated with talent acquisition.

Improve performance Reduce risk Candidates who better fit to a role will become productive By using objective, defensible criteria in hiring decisions, clients sooner and achieve higher levels of performance. reduce risk associated with subjectivity and bad hires.

Core Application Portfolio Infor Discovery Guide | 214 Languages

Chinese (Mandarin) • Japanese • English • Maly • French (Canadian) • Portuguese (Brazil) • French (European) • Simplified Chinese • German • Spanish • Indonesian • Spanish (European) • Italian • Thai •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

10x Core Features

Performance Profiles Candidate Best-Fit and Candidate Management Career Path Planning Workflow Assessment of employees’ Behavioral DNA—weighted behavioral Comparison of applicants against Configurable workflow includes easy characteristics that predict success for multiple roles to identify best-fit sorting and icon-based UI for workflow each role based on client-specific KPIs. position for initial hire and potential actions, customizable pre-screens, and against future roles. candidate letters/emails. Candidate Assessment & Score Card Interview, Onboarding, Analytics and Feedback Guides Desktop or mobile browser-based Graphical reporting of candidate single assessment instrument for Customized, text-based guides volumes, overall fit of hires. measuring behavioral preferences and generated on-the-fly to help providing instant comparison against managers, recruiters, and employees roles; easy-to-read graphical reports convert behavioral data into for reviewing fit. actionable insights for selection and development.

Core Application Portfolio Infor Discovery Guide | 215 Infor Workforce Management The Infor Workforce Management portfolio is a comprehensive solution that encompasses the full life cycle of workforce management processes. This strategic tool includes Budgeting and Forecasting (Planning), Time and Attendance, Absence Management, Scheduling and Staffing, Task Management, and Workforce Performance.

Strategic Objectives

Manage labor costs and compliance through scheduling. Improve employee engagement by providing them with control over parts of their work environment. Ensure pay compliance through automated wage and hour rules. Improve transaction times and information access through an optimized user experience. Facilitate long-term workforce planning, connecting to shorter-term labor forecasting.

Core Application Portfolio Infor Discovery Guide | 216 Languages

Czech • Italian • Chinese • Japanese • Dutch • Polish • English • Portuguese (Brazil) • Finnish • Russian • French • Spanish (Mexico) • German • Turkish • Hungarian •

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

10x Core Features

Budgeting and Forecasting Time and Attendance Task Management (Planning) Provides a highly scalable web-based Allows organizations to allocate Manages the full workforce planning platform that enables organizations specific work tasks to resource and budgeting life cycle from to manage and control all of their time which is available and able. strategic budget creation and and attendance processes. real-time budget management through tactical forecasting. Absence Management

Scheduling and Staffing Allows managers to see employee absences at the team level, Industry-specific scheduling processes empowering managers to quickly allow for schedules that focus on assess the impact of individual meeting operational demands, absences on the greater team. while controlling costs and ensuring compliance.

Core Application Portfolio Infor Discovery Guide | 217 Infor Workforce Management: Why Upgrade? capabilities

5.x or earlier 6.x 6.x SaaS

View additional employee information directly on the Timesheet • • •

Enhanced clock entry and absence control indicators for supervisors • • • Enhanced information and processes for mobile devices • • • Improved Supervisor Approval Worksheet • • • Multi-view Scheduler (MVS) improves shift options, shift management, and communication • • •

Improved shift options provide better rotational shift and relief shift management • • • Create rotational schedules of any length • • • Predictable expenses • • • Included updates • • • Lower TCO • • •

Yes No

Core Application Portfolio Infor Discovery Guide | 218 Building“ on decades of industry specialization, the new Infor is focused on accelerating innovation and delivering beautiful applications that emphasize clarity and ease-of-use, helping customers make decisions with remarkable agility and astonishing speed, wherever they are–at the office or on the go.”

Charles Phillips CEO of Infor

Industry Solutions Infor Discovery Guide | 219 Section 5 Core Applicaton Portfolio

Industry Solutions

221 Distribution SX.e 224 Infor Cloverleaf Integration Suite 226 Healthcare— Revenue Cycle Management 228 Care Workloads 229 HMS 232 Public Sector (Hansen) 237 Public Sector— Libraries

Industry Solutions Infor Discovery Guide | 220 Infor Distribution SX.e Infor Distribution SX.e’s suite of best-of-breed solutions helps distributors like you to automate, streamline, and modernize your operations to boost profitability.

• Extraordinarily flexible solutions can be configured to support • Delivers ease of use and visibility of critical information across the distributor’s lifecycle now and in the future. the enterprise suite that empowers users to make better, more informed decisions. • Omni-channel order processing matches the shifting landscape of buyer behavior, including traditional, phone, fax, email, e-commerce, showroom or retail, vending, consignment, mobile, social, and other distinct vehicles.

Languages

English • French • Spanish •

Industry Solutions Infor Discovery Guide | 221 10x Core Features

International Support OE Enhancements Completely New User Interface

Spanish and French translations Order Quick Grid entry Embedded Infor Ming.le • Multi-language description search • Harmonized tariff codes Display last cost update with last Embedded Infor Enterprise Search price paid PO Enhancements Contextual BI Customer-specific barcodes on packing slip Closed-loop Workflows Demand Center Flag non-cancellable/ Mega menus Increased field size—Vendor nonreturnable items Product number Personalization Bi-directional notes Value-add Enhancements Export Grid to Excel Automated freight allocation on Value-add and kit product revisions DC WH directs

Excel export for value-add and kit Counter Sales improvements line items Freight recovery bump Labor reporting Order origin code Costing in value-add Extended shipping instructions Production Availability view CenPOS instant payment—Order Fabrication Assembly Entry/Receive on Account

10x Common Component Adoption

Integrations Updated Localizations Microverticals

Inforce Language packs for Spanish Industrial and French Lawson Financials Electrical UK localization Infor Supply Chain Execution Building Materials

Configure Price Quote P/HVAC

CPQ Channel Sales JanSan/Paper

Billtrust Interface

• Efficient catalog searching

• Multi-channel quoting and ordering

• Returns

Industry Solutions Infor Discovery Guide | 222 Infor Distribution SX.e: Why Upgrade? capabilities Old Versions SX.e v10x

Powerful new user experience • • Expanded core microvertical functionality • • Integrated supply • • Omni-channel commerce • • Advanced inventory management • • Buyer’s control center • • On-premise, hosted, hybrid, or cloud deployment • • Expanded international support • • “Google-like” search capabilities • • Infor Ming.le-enabled for a modern user experience and social collaboration • • Contextual web parts • • Infor ION enabled • • Business Vault integration • • Infor Distribution Business Analytics • • Infor Lawson Enterprise Financial Management integration • • Credit card processing enhancements • • Infor CPQ integration • • Product restrictions • • Infor CRM integration • • Infor Service Management integration • • Vendor data import tool • •

Yes No In Progress

Industry Solutions Infor Discovery Guide | 223 Infor Healthcare—Infor Cloverleaf Integration Suite Infor Cloverleaf Integration Suite is a comprehensive healthcare integration platform that facilitates high- performance, high-capacity integration that enables data flow across disparate information systems regardless of the source system, message format, or transmission protocol.

• Connects data stored in application silos via a single integration • Simplifies interface development and maximizes the reuse of platform for maximum flexibility and scalability. interfaces via an easy-to-use, graphical, drag-and-drop interface.

• Exchanges healthcare standards-compliant information securely within and beyond the organization’s four walls.

Strategic Objectives 10x Highlights

Bolster compliance with Streamline Health Interface reusability US healthcare requirements Information Exchange Enables reusability, sharing, and Address industry, market, and government- Create one platform to assist healthcare collaboration across disparate specific requirements, particularly organizations with regulatory and Cloverleaf environments. Meaningful Use Certification, and Meaningful Use compliance, manage HIPAA readiness. connectivity, and exchange across all Monitoring disparate health information data sources Proactive alerts notify IT resources when Evolve technology platform and applications, and support a highly critical interfaces are unresponsive or reliable, secure, scalable, high-throughput Improve and add critical technology acknowledgments have not been received. environment to manage complex, secure components that enhance integration, Provides mobile and browser-based data transfer, and exchange. process automation, user experience, and tools to control interfaces and resend business intelligence, while adopting Infor’s messages. Also supports message tracing User-friendly graphical interface emerging technology platforms, including and reporting to support auditing and Infor 10x, ION, and Infor Ming.le. Enhance user interface to simplify and diagnostics. speed development, increase usability of monitoring and control, and incorporate mobile technologies.

Industry Solutions Infor Discovery Guide | 224 10x Common Component Adoption

Security Integration Data Availability

Security Server Data Integrator High availability

Secure Courier Web Service Adapter Global Monitor

Secure Messenger IHE Adapter Message Warehouse

Auditing Clinical Bridge Mobile applications

Microverticals Hosted Health Information Exchange Cloud

Healthcare Infor BI

Direct Adapter

Industry Solutions Infor Discovery Guide | 225 Infor Healthcare—Revenue Cycle Management Infor Healthcare Revenue Cycle Management helps healthcare organizations simplify their complex patient billing and collection activities to maximize collections, reduce gross days receivables outstanding, and improve cash flow.

• User-configurable and rules-based system design • Automated denial management integrates with online workflow. delivers exception based processing integrated with online workflow management. • Provides client-configurable analytics.

Strategic Objectives 10x Highlights

Enhance revenue collections Cashiering—Front Desk/Cashiering Modularization and billings Window application Dynamic Assembly allows Implementer to Address industry and market needs based Provides better security, audit, and create a start-up configuration file. on regulatory demands and importance of balancing of cash-to-cash drawers cash collections and cash management. and bank deposits. Localization Add multi-language capabilities and support Expand globalization capabilities Financial integration for additional languages, including Spanish, Incorporate multi-language capability Adds drop-in integration with French, and German. and add language libraries, while refining Infor Financial applications. functionality for the Canadian market.

Industry Solutions Infor Discovery Guide | 226 10x Common Component Adoption

Integrations Technology Business Analytics

Infor Lawson ION Revenue Cycle Management Analytics Admitting Process Automation Customizable Dashboards Diagnostic Imaging Business Intelligence and Reports

Lab New Localizations Customer-driven or LCS driven

Emergency French-speaking Canada Data cubes fully integrated

Outpatient and specialty clinics Microverticals Access information in spreadsheets Rapid deployment of Analytics Physiotherapy Hospitals Standard reports EDI Physicians’ practices

Specialty practices and labs

Industry Solutions Infor Discovery Guide | 227 Infor Care Workloads Based on the GRASP methodology, Infor Care Workloads provides effective management of staff workloads and drives sustained organizational improvements, including reduced labor costs, enhanced quality outcomes, increased revenue, and employee and patient satisfaction.

• Maximizes workload efficiency • Patient-centric

• Balances workloads across staff • Treats every patient as unique

Strategic Objectives 10x Highlights 10x Core Features

Optimize workload balancing Data Interchange Acuity-based workload balancing Provide automated and optimized Integration with Infor Cloverleaf enables workload balancing for both clinical and connectivity and data exchange across non-clinical units. multiple data sources and applications. Usability enhancements

Increase integration with other Integrations Infor SoHo User Experience Infor products Integrates with Infor Workforce Management E nable seamless integration and data flow to exchange staff data and inform workload New administration console between Infor Workforce Management and management. Talent Management to enable a complete Supports care coordination picture of workforce activities and analysis. User-friendly graphical interface Infor SoHo User Experience maximizes Capture direct and indirect workloads efficiency and productivity, increases usability, and minimizes effort. Infor Workforce Management integration

Infor BI integration

Infor Talent Management integration

Industry Solutions Infor Discovery Guide | 228 Infor HMS (Hospitality Management Solution) Infor HMS includes all the capabilities to manage the hospitality process, built-in, not bolted-on, for the independent hotel, a smaller chain, or a global company.

• A llows hotels to optimally manage every aspect of the guest • Global support, localizations for dozens of countries, and multi- experience, to drive both increased revenue and better lingual capabilities meet the needs of global hotel companies. bottom-line results.

• Fle xible deployment, with both on-premise and SaaS options, and deep, customizable functionality meets the needs of small-to large hotel operations—from 5-star to budget to military billeting.

Strategic Objectives 10x Highlights

Bolster core functionality Enable adoption of high- Intuitive, beautiful, easy to Expanded ION integrations Incorporate highest priority value extension applications navigate user interface to power HMS features requested by the Provide Hospitality Industry C reates faster user acceptance Delivers proactive and marketplace to ensure Suite expansion opportunities and lowers training costs. preemptive control and compelling functionality for for customers with packaged foresight across application customers. integrations. Drill back from queries and process flows. Infor Ming.le social feed Specialize by industry Make modernization Workspace and in-context Provides ability to drill directly E nhance microvertical seamless back to source transaction queries OneView for BOD functionality with pre-built Offer customers compelling from queries, so users can take timeline templates and report packs for opportunities to evolve their immediate action and get better Delivers more robust Hospitality and Hotels, Gaming, solution with ION, Mobility, Infor results, faster. functionality through compelling and Public Sector. Ming.le, Analytics, and cloud workflows within the application conversion to SaaS. and across suite. Expand globalization Add new languages, particularly Spanish and Russian, to support hospitality businesses worldwide.

Industry Solutions Infor Discovery Guide | 229 L anguages

English • Simplified Chinese • German • Spanish • Portuguese (Brazil) • Traditional Chinese •

Industries Americas EMEA APAC

Hospitality ••• Public Sector •••

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

10x Core Features

HTML5 cross-browser support Zero downtime for night audit Integration with Infor Q&A

Single installation PCI/PADSS compliant—100% Cloud or on-premise deployment— web architected Saas-enabled PMS and CRS (Call Center) HMS Mobility via iPad Standard interfaces supported Multiple property (SaaS/multitenant) (150+ interfaces) Guest check in Dynamic packages Windows Server 2012 (enhanced guest experience) Guest check out Windows 8 client Guest preference recognition Concierge functionality SQL Server 2012 Improved usability via Framework Housekeeping room status Web user interface customization Screen designer via Framework In-context BI (guest stay, check in, (Blue 2.0 or SoHo User Experience check out) according to device/render mode) Revenue management ION integration with EAM Integrated with Infor Ming.le Foundation

Industry Solutions Infor Discovery Guide | 230 10x Common Component Adoption

Integrations N ew Translations Microverticals

EAM Russian (planned) Hospitality—Hotels

Infor Business Vault Portuguese/Brazil (planned) Public Sector—Military (planned)

SunSystems Spanish (planned)

EzRMS Arabic (planned)

Technology Stack Mobile

Client runs on prevalent browsers Mobile HMS via iPad (IE, Firefox, etc.) • Guest check in •Guest check out Infor Ming.le Foundation • Concierge functionality • Housekeeping room status In-context BI Query &Analysis Drill-back ActivityDeck for ION alerts ION (Workflow, Events, integration)

Industry Solutions Infor Discovery Guide | 231 Infor Public Sector Suite (Hansen) Assets, Utility Billing, Community Development/Regulations, and CRM Infor Public Sector Suite (Hansen) provides complete, integrated, end-to-end solutions that simplify the business of managing government and make community interactions more efficient, effective, and transparent.

• Offers flexible deployment on-premise, • Delivers a comprehensive mobile solution • Supports multiple channels of in the cloud, or in a hybrid configuration, for both field inspectors and work crews, communication, allowing departments to along with modern tools—such as designed specifically for how they work in work more closely together. integrated maps, event notifications, and the field. process flows.

Roadmap

2014 2015 2016

10x 10x 10x

150+ enhancements 150+ enhancements C onfigured Linear Asset

SoHo User Experience SoHo User Experience Infor Field Inspector on Windows

Cross-browser (HTML5) Cross-browser (HTML5) Infor Field Inspector with Asset Inspections Valuations enhancements Valuations enhancements Infor Field Inspector Store and Forward Accessibility (508 compliance) Accessibility (508 compliance) Redesigned detail page process User Experience Grid Enhancements User Experience Grid Enhancements System-wide filter codes “Dynamic utility billing and CRM— “Dynamic utility billing and CRM— responsive design responsive design Content Manager enhancements

New contact design New contact design Formula enhancements with Intellisense Address to address relationships Address to address relationships CDR Milestone management GIS mapping annotations and redlining GIS mapping annotations and redlining improvements

Configured linear Infor Mobility (Android) New administration features including integrated configuration and logging Infor Mobility (Android) • CDR Inspections App management

• CDR Inspections App • Customer Service App Rhythm for Civics–Next Generation Portal Experience • Customer Service App • Work Management App 100+ enhancements • Work Management App

Industry Solutions Infor Discovery Guide | 232 Strategic Objectives 10x Highlights

Bolster core functionality New HTML5 browser operating Certified ION integrations to Infor’s Build leadership globally by utilizing over within Workspace best-in-class solutions 25 years of best practice experience and Allows Infor Public Sector customers to take Delivers more robust functionality through provide the only end-to-end operational advantage of more Infor solutions and use compelling workflows within the application solution set in the market. the full power of Infor Ming.le. and across suite.

Specialize by industry New software delivery model Deeper industry functionality E nhance microvertical functionality with Major functional updates will be available Reduces the need for customer unique pre-built templates and report packs for to customers faster, on an annual basis. modifications or third-party solutions, and Regulatory and Revenue Optimization, Can easily integrate with industry-standard expands vertical reach. Infrastructure Management, Citizen solutions. Services Management, and Planning, Embedded Enterprise Search and Public Safety. New, modern user interface—social Use familiar, consumer-grade search to and mobile immediately access information. Can greatly Enable adoption of high-value Provides the most comprehensive improve service levels. extension applications and modern Public Sector solution Provide expansion opportunities for in the market. customers with packaged integrations to Infor Lawson, Infor Risk and Compliance, Enroute, and HCM. Languages Make modernization seamless Offer customers compelling opportunities to evolve their solution with ION, and English • Infor Ming.le. Portuguese (via Assima) • Enable e-content, digital assets, and mobile Spanish (via Assima) • Support for full integration with third-party e-content providers, particularly e-books Partners can provide: English, Portuguese and audio books. (via Assima), and Spanish (via Assima) Support for digital asset management.

Better support for mobile interfaces. Industries Integrated E-sources Americas EMEA APAC Better integration of e-materials (e.g. packages management, license Public Sector ••• management, etc.)

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

Industry Solutions Infor Discovery Guide | 233 10x Core Features

Assets and Work Management CIS Billing GIS and Citizen Portal

Transportation (rail, roads, and streets) Manage accounts Spatial views of work

Work Management Utilities Utility billing GIS context commands from the map (water, sewer, storm) Water Meter management 100+ points of access to GIS data Mobile Solid Waste management Citizen service requests Facilities (parks, building, facilities, equipment) Track delinquency Citizen permit and license management CRM and Call Center Collection management Online utility billing management Service requests Budget billing

Case management scripting Citizen Portal

Cost recovery Community Development

Public outreach Manage applications and licenses

Mobile 311 Fee and revenue management

IVR Advanced workflow design

GIS License renewals

Inspection and review scheduling

Case and violation tracking

Industry Solutions Infor Discovery Guide | 234 10x Common Component Adoption

Integrations Mobile Microverticals

Lawson IPS CDR, CRM Water

Human Resources IPS Assets/Work Management Transportation/Transit

EnRoute Analytics Regulatory and Enforcement

Infor Risk and Compliance Business Intelligence Citizen Services

N ew Localizations Business Analytics Public Safety

Portuguese (via Assima) Business Vault

Spanish (via Assima)

Japanese (via Assima)

French (via Assima)

Hindi (via Assima)

Arabic (via Assima)

Industry Solutions Infor Discovery Guide | 235 Hansen: Why Upgrade? capa biliTIES

Hansen 7 Hansen 8 Upgrade X

Enterprise Asset Management

Flexible licensing and permitting

B rowser—HTML 5

Enterprise mobility

Modern GIS integration

SoHo modern look and feel

Dynamic utility billing and CRM responsive design

B uilt-in configuration tools

Workflow formula to manage business rules

Enhanced reporting

Service requests, automatic creation of correspondence, work orders and cases

Managed services

InforN IO integration

Infor Ming.le

Yes No

Industry Solutions Infor Discovery Guide | 236 Infor Public Sector—Libraries Infor Library Solutions is a comprehensive array of applications that delivers end-to-end automation to improve resource management and improve customer service.

• Provides integrated tools for managing all library operations, • Delivers advanced statistical analysis and in-depth including circulation, cataloging, acquisitions, serials trend reporting for insight into how customers use management, and reporting. the library’s collections.

• Combines a library’s website and its catalog into an interactive, personalized environment for exploring collections and services.

Strategic Objectives 10x Highlights

Bolster core functionality Multi-format Social Expand leadership globally based on nearly Allows libraries to manage and showcase Allows users to login via Facebook Connect, four decades of best practice experience diverse collections through inherent Google accounts, and Yahoo accounts. with discovery solutions, statistical analysis, system flexibility. and integrated library systems. Mobile Data storage and indexing Provides access on the go via mobile Provide flexible deployment options Allows libraries to define which elements web profile and Android app. Deliver SaaS solutions to establish to store, their format, what is mandatory, strong competitive positioning globally what to index, how to index. Analysis in emerging segment. Allows libraries to use analysis to drive Flexible workflows collection development, and understand Expand globalization Creates flexibility in workflows with multiple how collections and services are used. Add localization for Latin America, Europe, approaches andmethods tailored towards the Middle East, and Asia via Local.ly. a library’s specific environment. Dashboards Provides easy access through Enable E-content and mobile Extensibility “pick and click” functionality and Support full integration with third-party Extends services by interfacing with customized dashboards. e-content providers, particularly e-books third-party systems using industry and audiobooks, while delivering additional standards and availability of APIs. Data exports support for mobile access. Allows export of data in standard Discovery for generating reports. Delivers an online environment that allows libraries to market services, promote Data manipulation collections, and engage users. Supports Provides tools for data manipulation access to information from mobile devices. to create in depth analysis. Content management Goes beyond search by integrating a library’s website, catalog, external content, and e-content within a single environment.

Industry Solutions Infor Discovery Guide | 237 Languages Industries Americas EMEA APAC

English • Academic ••• Dutch • Public ••• French • Schools ••• Special •••

Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.

10x Core Features

V-Smart V-Insight Iguana

Integrated modules for cataloging, Delivery of key business metrics Integrates library’s website and circulation, acquisitions, serials and reports catalog

Flexible metadata management, data Hot lists to highlight popular works Complete content management storage, and indexing system (CMS) Flexible period definition Services-oriented architecture for Widget-based. Includes text, images, system extensibility Sophisticated data manipulation, and functions such as restrictions, data grouping, Web-based; application logic stored scoping, and filtering Supports external content, such as on server. No client install required mashups, RSS, Twitter integration Visual dashboard reporting and Server runs on Linux, Unix, and graphing capabilities Robust search capabilities and results Windows display; sorting, facets, related terms, Export options to Excel, HTML, status display, full and brief records, Client runs on prevalent browsers PDF, printer fuzzy logic (IE, Firefox, etc.) Comprehensive security/user Borrower activities; current loans, Customizable and visually appealing permissions loan history, payments, reservations, user interface interests, reading lists, personal data, linked accounts Comprehensive security/user permissions Personalized; user logs in and views information based on interest areas

Flexible profiles, e.g. for branches and groups

Mobile, responsive design

Social integration

Industry Solutions Infor Discovery Guide | 238 WWW.SuccessWithCRM.com 269-445-3001- Dick Wooden, President [email protected]

infor.com

Infor builds beautiful business applications with last mile functionality and scientific insights for select industries delivered as a cloud service. With 14,000 employees and customers in more than 200 countries and territories, Infor automates critical processes for industries including healthcare, manufacturing, fashion, wholesale distribution, hospitality, retail, and public sector. Infor software helps eliminate the need for costly customization through embedded deep industry domain expertise. Headquartered in New York City, Infor is also home to one of the largest creative agencies in Manhattan, Hook & Loop, focused on delivering a user experience that is fun and engaging. Infor deploys its cloud applications primarily on the Amazon Web Services cloud and open source platforms. To learn more about Infor, please visit www.infor.com. Copyright© 2016 Infor. All rights reserved. The word and design marks set forth herein are trademarks and/or registered trademarks of Infor and/or related affiliates and subsidiaries. All other trademarks listed herein are the property of their respective owners. This document is provided for informational purposes only and does not constitute a commitment to you in any way. The information, products and services described herein are subject to change at any time without notice. www.infor.com. INFDTP1383120-en-US-0416-6