Guide to Standards - Good Management Practice
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Guide to Standards - Good Management Practice Your snapshot of Australian Standards and Certification Guide to Standards - Good Management Practice Table of Contents Introduction ............................................................................................................................................ 3 Management Certification..................................................................................................................... 4 Risk Management .................................................................................................................................. 4 Principles and Guidelines ................................................................................................................................... 5 Risk Assessment ................................................................................................................................................ 5 Other Commonly Used Risk Assessment Techniques ..................................................................... 6 Quality Management ............................................................................................................................. 7 Customer Satisfaction ......................................................................................................................................... 7 Process-based Management .............................................................................................................................. 7 Strategic Management .......................................................................................................................... 8 Business Continuity Management ...................................................................................................................... 8 Business Excellence and Six Sigma ................................................................................................................... 9 Business Excellence ........................................................................................................................................... 9 Six Sigma ............................................................................................................................................................ 9 Knowledge Management .................................................................................................................................. 10 Project Management ......................................................................................................................................... 10 Human Resource Management ........................................................................................................................ 10 Financial Planning ............................................................................................................................................ 11 Records Management....................................................................................................................................... 11 Integrated Management ...................................................................................................................... 11 Corporate Governance ........................................................................................................................ 12 Information Technology .................................................................................................................................... 13 Social Responsibility .......................................................................................................................... 14 Corporate Governance and Social Responsibility ............................................................................................. 14 Business Ethics ................................................................................................................................................ 14 Auditing ................................................................................................................................................ 14 Accreditation (Conformity Assessment) ........................................................................................... 15 Laboratory Certification Schemes ..................................................................................................................... 16 Information Technology ...................................................................................................................... 16 Information Security .......................................................................................................................................... 16 Information Security Management Guidelines .................................................................................................. 17 Information Security Techniques ...................................................................................................................... 17 IT Service Management .................................................................................................................................... 18 Corporate Governance and IT .......................................................................................................................... 18 Cyber Security .................................................................................................................................................. 18 Occupational Health and Safety (OHS) Management ...................................................................... 18 Environmental Management............................................................................................................... 19 Climate Change and Greenhouse Gas Emissions ............................................................................................ 20 Environmental Labelling and Packaging ........................................................................................................... 21 Recycled and Biodegradable Plastics ............................................................................................................... 22 Recycling Electrical Equipment ......................................................................................................................... 23 Forestry Management ......................................................................................................................... 23 Food Safety .......................................................................................................................................... 23 Food Safety Management ................................................................................................................................. 24 Organic Products (Foods) ................................................................................................................................. 24 Market, Opinion and Social Research ............................................................................................... 24 Aviation, Space and Defence ............................................................................................................. 24 Automotive Industry ............................................................................................................................ 25 30 September 2013 www.saiglobal.com/shop Page 2 of 30 Guide to Standards - Good Management Practice Medical Devices ................................................................................................................................... 25 SAI Global Management Certification Schemes .............................................................................. 26 Compliance, Ethics, Risk Management and Governance Solutions .............................................. 28 Environment, Health & Safety Software ............................................................................................................ 28 Global Legislative, Regulatory and Compliance & Ethics News ....................................................................... 28 Occupational Health & Safety Online Training & Awareness Programs ........................................................... 28 Online Resources ................................................................................................................................ 29 Customer Service Contacts................................................................................................................ 30 30 September 2013 www.saiglobal.com/shop Page 3 of 30 Guide to Standards - Good Management Practice Introduction This guide provides information on Standards, Certification, Training and other related knowledge that may be of interest to anyone involved with different types of Management and Governance; including managers, owners, directors, board members, senior executives and similar. Disclaimer: The information contained in these pages is provided by way of indicative guidance only and SAI Global Limited does not represent that it is accurate or complete or suitable for any particular specific purposes. The onus remains with users to satisfy themselves of their requirements and needs for their own particular circumstances. Some invaluable resources that can be used by organizations following principles of good management practice are: HB 90.1:2012, The Small Business Handbook - Guide to ISO 9001:2008 AS 3806-2006, Compliance programs AS 4608-2004, Dispute management systems