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To Download 2020 Special Report 2020 SPECIAL REPORT Meet the executives and institutions pioneering innovation in the private banking sector. www.pbigws.verdict.co.uk 1 Editor's Note These awards never fail to surprise me and this year is no exception. The fact that there is an increasingly large amount of talent in this region is no surprise, but the level at which this accelerates is. DBS Bank took the coveted Outstanding Global Private Bank – Global award, as well as being recognised for North Asia. This shows how the behemoth is not willing to rest on its laurels and continues to evolve and adapt. Part of this is down to its tremendous investment in talent and people. The bank also won 20 awards for Outstanding Young Private Bankers and Rising Stars for Asia Pacific. An overwhelming achievement and with this level of personnel, it seems unlikely that DBS will be absent of more awards in the near future. Commendations to Hana Bank and Equirus Wealth Private Limited, both of whom were recognised for their rising stars. DBS won a further award for Outstanding Private Banker – Regional Player. Ahli United Bank, Hana Bank, and Deutsche Bank were also commended in this category. Standard Bank received an award for Outstanding RM Training and Development Programme. Talent pools are a huge area for discussion in private banking across the globe. As many seemingly glamourous sectors, such as tech, are very happy to poach employees with the promise of the future, how can banking compete? As shown by these awards, there is clearly a scheme in place to keep good people and this can only make the sector and the region stronger. I look forward to coming back next year and seeing what this deep pool of talent has uncovered. Patrick Brusnahan Editor, Private Banker International 2 2020 Special Report Contents 2020 Winners Announcements 4 Centrum – Centres its offering on HNW 30 families Standard Bank – Trains its RM staff well and 6 ergo gets Africa award BNP Paribas WM – European 31 leader offers front-end portal and Greg Barclay, Head of Standard Bank 7 philanthropic app Offshore Group - Building a platform for business Quintet – Invests in acquisitions, new 33 branding & people to grow in Europe Itaú PB – Listening to personalise CX, services 9 and products brings rewards Kasikornbank –Pivots towards social 34 media to update clients & allow PBs to Luiz Severiano Ribeiro, Global Head of Private 11 advise Banking, Itaú Unibanco - Stepping up during the Covid-19 pandemic Bank Julius Baer –Investment service 35 improved by JV, intermediary growth & DBS –Invests in people, process & tech to 14 tech become Best PB & score multiple wins Taurus – Ready for all investments come 37 UBS – Strengthens China and Japanese 16 bull or bear markets offering & multinational links Rajesh Saluja, CEO & MD, ASK Wealth 38 China Merchants Bank – Building with the 17 Advisors - Navigating tighter wealth country management & fee regulations, tech & Covid challenges Amy Lo and August Hatecke, Co-Heads of 18 Wealth Management APAC, UBS Global Equirus - Rising star in A-P sets up new 41 Wealth Management UBS grows despite WM firm Covid-19, but accelerates digital with a human touch Maybank Private - Steadily expanding 42 client coverage and business offerings Taishin – AI enhances back-office efficiency, 20 advisor productivity & service Standard Chartered 44 A-Z covered on the ESG agenda Hana & Deutsche Bank – Outstanding 23 PB - Regional Players recognised Ahli United Bank – Middle-eastern group 25 excels in islamic services & people Ahli United Bank - Outstanding Private Banker 26 Award for Laila Ashour Mizuho – Cooperation agreement drives 27 Singapore expansion Emirates NBD – Serves the needs of non- 29 resident Indians around the world www.pbigws.verdict.co.uk 3 Winners Accouncements OUTSTANDING OUTSTANDING RISING STAR YOUNG PRIVATE PRIVATE BANKER - FOR ASIA-PACIFIC BANKERS REGIONAL PLAYER People Awards People Awards People Awards DBS Bank: DBS Bank: Ahli United Bank: Chee Loong Yong Amelia Atmaja Laila Ashour Gaurav Wahi Cherry Chung Jynn Ong Kenneth Leung Gurjeet Singh DBS: Jacqueline Liew Annis Chan Paul Taurignan Jean Koh Sulaiman Kabeelan Vijayan Wai Kin Chan Hana Bank: From Hana Bank: Kate Zhao Heajin Shim Hyunjun Kim Lin Jin Jaepil Ko Marcus Foo Hoonkyu Park Melvin Lee Equirus Wealth Mohit Bhatnagar Deutsche Bank: Private Limited: Steph Lee Patrick Crowley Ankur Maheshwari Tan Yi-Fang 4 2020 Special Report Winners Accouncements Outstanding RM Training and Outstanding NRI/Global Outstanding Global Private Bank - Development Programme Indians Offering Middle East Strategy Awards Services Proposition Awards Institutional Awards W Standard Bank W Emirates NBD W Bank Nizwa HC BNP Paribas Wealth HC BNP Paribas Wealth Management HC Ahli United Bank Bahrain Management HC Qatar National Bank Outstanding Philanthropy Offering HC Standard Chartered Most Innovative Digital Services Proposition Awards Offering W BNP Paribas Wealth Management Outstanding Global Private Bank - Strategy Awards North Asia W Kasikornbank PCL Outstanding Private Bank for Institutional Awards HC RBC Wealth Management UHNW Clients W DBS Bank HC The Saudi Investment Bank Services Proposition Awards HC Taishin International Bank W ASK Wealth Advisors Outstanding Private Bank for HC IIFL Wealth Management Limited Outstanding Global Private Bank - Growth Strategy HC Waterfield Advisor Asia Pacific Strategy Awards Institutional Awards W RBC Wealth Management Outstanding Wealth Management W UBS AG HC Bank Julius Baer Services for the Affluent HC China Merchants Bank HC Mizuho Securities Singapore Pte Ltd Services Proposition Awards HC HSBC Private Banking W DBS Bank Outstanding Wealth Management HC Centrum Wealth Management Technology Initiative - Back Office HC RBC Wealth Management Outstanding Global Private Bank - Strategy Awards Southeast Asia W Taishin International Bank Outstanding Global Private Bank - Institutional Awards HC Standard Bank Europe W Maybank HC Taipei Fubon Bank Institutional Awards HC Siam Commercial Bank W BNP Paribas Wealth Management HC BNP Paribas Wealth Management Outstanding Wealth Management HC ING Luxembourg Technology Initiative - Front End HC Quintet Private Bank Strategy Awards W BNP Paribas Wealth Management Outstanding Global Private Bank - HC DBS Bank Latin America HC Valuefy Solutions Private Limited Institutional Awards Best Family Office W Itau Private Bank Services Proposition Awards W Centrum Wealth Management Outstanding Global Private Bank - HC LCA Solution Limited North America Waterfield Advisors Institutional Awards W RBC Wealth Management Best Next Generation Offering HC BNP Paribas Wealth Management Services Proposition Awards W Union Bank of the Philippines Outstanding Global Private Bank - HC Crossinvest (Asia) PTE LTD Africa Taishin International Bank Institutional Awards W Standard Bank Best Private Bank for Islamic Services Services Proposition Awards Outstanding Global Private Bank - W Ahli United Bank Global HC Maybank Islamic Berhad Institutional Awards W DBS Bank Most Effective Investment Service HC RBC Wealth Management Offering Services Proposition Awards W Bank Julius Baer HC Kasikornbank PCL Taurus Wealth www.pbigws.verdict.co.uk 5 Standard Bank WINNER Trains its RM staff well and ergo gets Africa award tandard Bank Wealth and Investment is an integral or weekly bite size learning nuggets are distributed part of the Standard Bank Group, which has grown through digital ‘Training Bytes’. These can be saved in a Sout of South Africa to cover the contient. It uses this Knowledge Hub for future reference. 150 year history and network to provide advice to wealthy clients, many of them emanating from the bank, but it There are Challenger coaching skills sessions for also has a number of dgitial tools to attract newcomers. senior team leaders to ensure the philosophy is widely This combined approach has gained it the Outstanding disseminated. Learning drills and regular one-on-one Global Private Bank: Africa trophy at the 30th annual training and joint customer engagements are part of the Private Banker International (PBI): Global Wealth Summit & process. Staff can progress at their own pace, following the Awards, which was held virtually in 2020 due to Covid-19. ‘My Learning Journey’ pathway. The Wealth and Investment arm achieved headline This is buttressed by a ‘NexGen programme’ that is earnings of R284 million (US$17.2m) in 2019, an exceptional focused on talent mapping and developing junior and 37% rise versus the previous year, and the four-year middle management into future leaders. Networking compound annual growth rate (CAGR) is very good at opportunities have been increased and 15 NextGen 27%. The unit has an earnings target of R438m by 2023. Manco members are identified each year for the bespoke leadership programme. There is also a mentorship There was a 9% growth in assets under management programme. (AUM) in 2019 to R104 billion (US$6.3bn), entrusted by 19,908 clients, a 4% increase from 2018, located in 19 A 'Journey to Greatness' element with access to Harvard countries across Africa and some in the UK. Online-Learning tools helps develop leadership and skills across the three key future requirements The combination of its: identifed by the bank as necessary to achieve long-term, • well trained relationship managers (RMs), sustained growth across the Group: • network coverage; • Client-centricity, • & digital tools is what has delivered success. • Digitisation, • & becoming a Universal Financial Services Organisation. Digital tools have contributed
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