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ComplaintsByBusinessAndPractice Based on Complaint By Practice

PracticeName BusinessName id Excessive Price or Charge Everett Clinic / Optum 1 Billing Issues 1st Security Bank of 3 Failure To Deliver/Perform Sur La Table Inc 1 Other/Miscellaneous Compensation Consultants, Inc. 1 Unauthorized Repair/Service Puget Sound Cooperative Credit Union 1 Billing Issues Emergency Physician Services 3 Questionable Quality Product/Service Kendall Ford of Marysville fka Marysville Ford 10 Failure To Deliver/Perform Rockstar Games 1 Governement agency complaint Paratransit Services 1 Governement agency complaint City of Pullman Building Department 2 Other/Miscellaneous Tropical Tan Northwest Inc 1 Failed communication attempts National Geographic Society 1 Misrepresentation of product or service The Wellness Institute 1 Failure To Deliver/Perform TDS Telecom 9 Advertising Auto Credit Sales Valley 1 Failure To Adjust/Refund Park 52 1 Other/Miscellaneous University of Washington 20 Collection Practices Umbrella Recovery 7 Bait & Switch Gold's Gym Northwest 1 Failure To Provide Title/Registration West Coast Auto Works - Everett 2

Page 1 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Internet & Mobile device based transaction Omega Media 1 Misrepresentation of Terms 2 Questionable Quality Product/Service MC EURO LLC 1 Advertising John Clark Motors 2 Other/Miscellaneous Seabrook Investments LLC 1 Misrepresentation of Terms Olympia Chrysler Jeep 2 Non-Fulfillment Klickitat Valley Health 1 Charge:Service Not Performed/Product not delivered PSI Services LLC/AMP Testing Solutions 1 Other/Miscellaneous Athenix Body Sculpting Institute 1 Other/Miscellaneous Federal Way Barber College 2 Warranty First National Fleet & Lease 3 Questionable Quality Product/Service Yakima Chrysler Dodge Jeep Ram 3 Questionable Quality Product/Service Motorcars Limited 2 Unauthorized Repair/Service Top Shelf Ecommerce LLC 1 Other/Miscellaneous Anacortes Telescope and Wild Bird 1 Collection Practices DMZ Group LLC, dba Great Expectations / Singles 3 Warranty Northwest Honda 1 Questionable Quality Product/Service Dick's Towing 1 Misrepresentation of Terms GRD Project Solutions 1 Unsatisfactory Repair/Service Brotherton Cadillac Buick GMC 2 Homeowner/Condo Association complaint or concern Flow Consultants 2 Billing Issues Department of Transporation Good to Go Division 25

Page 2 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Adjust/Refund Living Social 2 Right To Cancel Fandango.com 1 Bait & Switch Maple Grove RV Resort & Sales 1 Other/Miscellaneous Q Link Wireless LLC 26 Identity Theft Facebook 7 Bait & Switch Alan Webb Auto Group 1 Charge Above Estimate Hertz Corporation 3 Non-Fulfillment Worldmark by Wyndham 5 Charge:Service Not Performed/Product not delivered Zillow 1 Advertising American Advisors Group 1 Unregistered or Unlicensed Business Duct Cleaning Services 1 Misrepresentation of Terms Alan Webb Auto Group 2 Billing Issues Online Services 1 Other/Miscellaneous Car One Motors 1 Unauthorized Debit American Home Shield 2 Inadequate Disclosure FedLoan Servicing 3 Other/Miscellaneous Systweak Inc. 1 Landlord/Tenant - Residential Inquiry 7 Service Representation Burien Toyota 1 Inadequate Disclosure Amazon.com 54 Other/Miscellaneous Intex Spas 1

Page 3 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Governement agency complaint City of Blaine 4 Privacy Issues Forest Grove Mobile Home Park 1 Other/Miscellaneous Emporium.com 1 Unauthorized Debit Experian Consumer Services/Experian 15 Interactive/Consumer Info/AutoCheck Other/Miscellaneous National Publishers Exchange 1 Other/Miscellaneous Signal Credit Management Sevices 1 Other/Miscellaneous Hapo Community Credit Union 18 Product Safety Speedway Chevrolet 1 Inadequate Disclosure Flighthub.com aka Flight Hub 1 Landlord/Tenant - Residential Tarragon LLC 3 Failure To Deliver/Perform Central Financial Control 1 High Pressure Sales Autos Only - Burien 1 Permanent structures Crystal Pointe MHC 3 Spanish Language Complaints GMA of Everett 1 Service Representation Pfizer Pharmaceuticals 1 Unsolicited Mail The Pain Center 1 Billing Issues Ticket Network 1 Misrepresentation of Terms Aldous & Associates 1 Screening / denial of sale or tenancy Rivers Edge Mobile Home Park 1 Unsatisfactory Repair/Service A+ Services 2

Page 4 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Collection Practices First Resolution Investment Corporation 3 Utilities Forest Grove Mobile Home Park 3 Questionable Quality Product/Service Fife Auto Repair and Sales 1 Warranty Bassett Furniture 3 Other/Miscellaneous Evergreen Locksmith LLC 3 Right To Cancel Secure Pacific 2 Other/Miscellaneous Cornell and Associates 1 Right To Cancel Vroom 1 EIP - Economic Impact Payment Phoenix Financial LLC 1 Questionable Quality Product/Service CenturyLink 221 Other/Miscellaneous BackCountry.com 2 Other/Miscellaneous National Heating and Cooling 1 Telemarketing GFA Heating and Cooling 1 Unauthorized Repair/Service Premier Mentoring/Daeus Financial Services 1 Automatic Dialing Broadwing Communications 2 Failure To Deliver/Perform North Shore Agency LLC 1 Unordered/Unsolicited Merchandise Sound Oil 1 Inadequate Disclosure WA Certificate Service 5 Questionable Quality Product/Service Mountain West Motors 1 Student Loan Consolidation Edu Doc Support 2 Failure To Deliver/Perform Winepress Publishing/dba Pleasant Word 14 Billing Issues US Healthworks 4

Page 5 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Deliver/Perform Mudarri Motorsports 3 Right To Cancel Waistshaperz 1 Invoice - misleading or fraudulent PMB Pacific Billing 1 Warranty Harley Exteriors Inc 1 Other/Miscellaneous P1FCU 1 Questionable Quality Product/Service Carstar Collision Clinic 1 Collection Practices A+ Bail Bonds 1 Other/Miscellaneous Crane Jewelers 1 Unsatisfactory Repair/Service Aaron's - Vancouver 1 Internet & Mobile device based transaction Equinox Beauties 1 Failure To Deliver/Perform Premera Settlement Administrator 4 Questionable Quality Product/Service LeafGuard Northwest 2 Right To Cancel FedEx Customer Relations 1 Other/Miscellaneous BrandRep Inc 1 Warranty Open Road Motorsports 1 Other/Miscellaneous Crystal Travel 1 Unordered/Unsolicited Merchandise Microsoft Corporation 2 Telemarketing Microtec Support 1 Billing Issues Lucky Towing / Lucky Transport 2 Other/Miscellaneous Bud's Auto Repair &Transmission 1 Inadequate Disclosure Macy's Executive Office 3

Page 6 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Alleged criminal activity Seattle Police Department - West Precinct 1 Other/Miscellaneous Deer Point Meadows Investments 2 Other/Miscellaneous fka Dex YP 1 Unsolicited E-mail SPAM 8 Not As Ordered Chase Executive Office 1 Senior Exploitation Creekside Senior Living 1 Other/Miscellaneous Vantage Deluxe World Travel 2 Other/Miscellaneous Rairdon's Hyundai of Bellingham 1 Misrepresentation of Terms Reverb.com 1 Advertising Worldmark by Wyndham 2 Failure To Deliver/Perform RushCard 1 COVID Vaccine Washington State Department of Health 2 Questionable Quality Product/Service Prodigy Homes 1 Other/Miscellaneous Serta Mattress 1 Scare Tactics JDI Group 2 Other/Miscellaneous Gustafson Law Inc 1 Failure To Deliver/Perform Scoopified 1 Questionable Quality Product/Service General Motors 57 Charge:Service Not Performed/Product not delivered Princess Cruises 1 Contest/Sweepstakes advertising Roadside Rescue and Repair aka Always Mobile 1 Mechanics

Page 7 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Advertising Republican National Committee 1 Product Safety Lumber Liquidators 6 Inadequate Disclosure Alpha Gamma Delta Sorority at WSU 1 Refund Policies Clear Skin 1 Internet & Mobile device based transaction Engine Parts Only 1 Alleged criminal activity Brotherton Cadillac NW 1 Misrepresentation of product or service LifeProof 1 Billing Issues Moving and Storage fka Olympic Van Lines 1 Warranty Rheem Sales Company 2 Credit/Financing Grey Chevrolet 1 Unsatisfactory Repair/Service Ultima Travel 1 Failure To Adjust/Refund OEM Auto Parts & Accessories 1 Billing Issues Banfield Pet Hospital 22 Warranty Jaguar Land Rover of Tacoma 1 Internet & Mobile device based transaction StubHub Inc 4 Misrepresentation of product or service LG Autos LCC 1 Other/Miscellaneous Safe Home Security 2 Advertising Consumer Club Inc dba Getaroom.com 1 Excessive Price or Charge Auto Credit Sales North 1 Governement agency complaint Seattle Education Association (Teacher's Union) 1 Other/Miscellaneous Kilowatt Electric 1 Other/Miscellaneous Wild Waves Water Park 2

Page 8 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Warranty American Guardian Warranty Services 2 Unsatisfactory Repair/Service Toshiba America Information Systems Inc 1 Billing Issues American Mint 4 Billing Issues HSBC Bank USA NA 5 Other/Miscellaneous Liberty Village Mobile Home Park 1 Misrepresentation of product or service Morgan Stanley 1 Other/Miscellaneous Trudeau Automotive 4 Application screening The Ridgedale Apartments 1 Collections - Threatening behavior includes arrest ARA and Associates 1 Unsatisfactory Repair/Service Lexus 3 Unsatisfactory Repair/Service Harris Ford 9 Warranty CB Auto Sales 1 Failure To Deliver/Perform E-Z Frame Structures 2 Spanish Language Complaints Brain Storm USA 1 Other/Miscellaneous Mandarich Law Group 2 Phishing Open Business Solutions 1 Application screening Park 52 1 Excessive Price or Charge Sovereign Lending Solutions / Title Loans America 3 Other/Miscellaneous Yakima Adjustment Services 1 Misrepresentation of Terms Croach Pest Control 1 Other/Miscellaneous Cowlitz County Humane Society 1

Page 9 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Collection Activity (Fraudulent or mistaken ID) Harbor Front Acquisitions 2 Other/Miscellaneous Whatcom County Superior Court 2 Landlord/Tenant - Residential Indigo Real Estate Services Inc 3 Other/Miscellaneous AutoSafe 2 Phishing Marriott Vacation Club International 1 Right To Cancel Rent A Center Corporate Office/RAC 1 Timeshare / Travel Club solicitation Issue Fidelity National Title Group 1 Misrepresentation of Terms Health Services LLC dba Miracle Ear 1 Other/Miscellaneous Mainstream Electric Inc 1 Other/Miscellaneous MOBE Ltd 1 Non-Fulfillment Northwest Chevrolet of Bellingham 1 Discrimination Metro PCS 1 Service Representation Beacon Plumbing & Mechanical 2 Billing Issues Career Education Corporation 2 Landlord/Tenant - Residential Cascade Ridge 1 Failure To Adjust/Refund Icon Fitness 2 Internet & Mobile device based transaction Accurate Translation Services 1 Product Representation/Used Crosspointe Autoplex 1 Other/Miscellaneous Gold Standard Moving 2 Collection Practices Farmer's Insurance 1 Phishing Intergrity Advance 1

Page 10 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Unauthorized Repair/Service Comcast 72 Non-Fulfillment Porch.com LLC 2 Non-payment of rent Kloshe Illahee 1 Billing Issues Saba and Associates 1 Misrepresentation of product or service Reality Auto Sales 1 Misrepresentation of product or service Reality Homes 1 Refund Policies Epic Games 1 Internet & Mobile device based transaction Yellow Holding Ltd 1 Warranty BSD Garage Door Service dba A1 Garage Door Repair 1 Misrepresentation of Terms Leaders Merchant Services 1 Internet & Mobile device based transaction Chegg Inc/Chegg.com 1 Failure To Deliver/Perform J and J Fencing LLC 1 Billing Issues KeyBank National Association 38 Unordered/Unsolicited Merchandise OAH Health 1 Questionable Quality Product/Service 2777 Charge:Service Not Performed/Product not delivered Massage Envy - Spokane 1 Charge:Service Not Performed/Product not delivered Groupon 3 Other/Miscellaneous Indigo Real Estate Services Inc 4 Unsatisfactory Repair/Service Ecommerce Positioning, LLC 6 Failure To Deliver/Perform European Motors 1 Collection Practices Moneytree Inc 3

Page 11 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

COVID-19 Wave Division Holdings aka Wave Broadband 13 Unsatisfactory Repair/Service Lithia BMW of Seattle 4 Internet & Mobile device based transaction Direct Express 1 Identity Theft Carpet Care 1 High Pressure Sales Southwest Plumbing 1 Misrepresentation of Terms Waterfront Federal Credit Union 1 Internet & Mobile device based transaction Gerber Life Insurance 1 Not As Ordered Outerwall Inc 1 Questionable Quality Product/Service Seattle's Property Management 1 Internet & Mobile device based transaction Stemologica 1 Other/Miscellaneous Navia Benefit Solutions Inc 1 Inadequate Disclosure CBC / Publishers Payment / MPS 1 Warranty Mercedes Benz USA 4 Unauthorized Repair/Service PeaceHealth 2 Failure To Deliver/Perform Japanese Auto Engines 1 Unsatisfactory Repair/Service H & H Enterprises of Selah / Brian Harris Used Cars 1 Unsatisfactory Repair/Service Quality Relocation Services 2 Duty to comply with laws & codes Sprint Executive Services 1 Automatic Dialing DIRECTV 4 Refund Policies Big Mac's Auto 1 Privacy Issues Opti Staffing Group 1

Page 12 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Non-Essential Business Open SB&C/Skagit Bonded Collectors 1 Inadequate Disclosure Zynex Medical 1 Unauthorized Debit ClickBank / Click Sales Inc 1 Excessive Price or Charge Harley Exteriors Inc 2 Charge:Service Not Performed/Product not delivered Roosalka Limited Shipping 1 Invoice - misleading or fraudulent Publishers Periodical Service 1 Billing Issues ASAP Tickets 2 Senior Exploitation Worldmark by Wyndham 7 Other/Miscellaneous Vets for Less Animal Clinic 1 Collection Practices Glass Mountain Capital / GMC Credit Services 2 Misrepresentation of product or service Precision Motors 2 Questionable Quality Product/Service Best Auto Sales & Recovery 1 Other/Miscellaneous Cross Country Home Services Inc 1 Misrepresentation of product or service Rairdon's Subaru of Auburn 2 Forged or Altered Documents PHH Mortgage fka Ocwen Loan Servicing LLC 1 Unsatisfactory Repair/Service Seattle Plumber Man 1 Screening / denial of sale or tenancy Frontier Manor 1 Fees University Village 1 Unsatisfactory Repair/Service American Transmission - Longview 3 Failed communication attempts Yellow Page.com / Open Business Directory 1 Failure To Provide Title/Registration Michael's Toyota 1

Page 13 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Unsolicited Mail JCC Investment Group 4 COVID-19 LA Fitness/Fitness International 45 Utilities Best Buy 1 Not As Ordered Buddy's Home Furnishings 1 Identity Theft Credit International Corp. 1 Internet & Mobile device based transaction Aplus.net Customer Service 2 Phishing Diversified Consultants Inc/DCI 1 Unauthorized practice of Law Othello Law Group 1 Charitable Solicitation Issue Salvation Army - Everett 1 Price Gouging WinCo Foods - Moses Lake 2 Billing Issues Seattle Repertory Theatre 1 Failure To Adjust/Refund Office Depot / Office Max 14 Unsatisfactory Repair/Service American Medical Response / Rural Metro 1 Collection Practices West Coast Adjustors 4 Alleged criminal activity Avenue One Residential Leasing & Management 1 Failure To Deliver/Perform Amerisave Mortgage 1 Collection Practices Citizens Financial Group dba Citizens Bank 1 Bait & Switch Bruce Titus Automotive Group 1 Billing Issues eSupport.com/Cleverbridge 1 Other/Miscellaneous Kids Choice Dental 1 Misrepresentation of Terms Zippy Shell 1

Page 14 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Internet & Mobile device based transaction The Phone Guys 1 Billing Issues Immediate Clinic 1 COVID-19 Hilton Grand Vacations Inc 1 Excessive Price or Charge Credit One Bank 1 Credit Reporting Error Sprint Executive Services 5 Other/Miscellaneous O'Neill Transfer & Storage 1 Non-Fulfillment Specialized Loan Servicing/SLS 1 LL/T personality conflicts Allimor Estates LLC 1 Unregistered or Unlicensed Business Twitter 1 Other/Miscellaneous Skyline Motors Auto Sales 2 Free to Pay Tacoma News Tribune 1 Internet & Mobile device based transaction Flower Delivery Express/Wesley Berry 7 Credit/Financing Loan At Last 2 Fees Grant County District Court 1 Questionable Quality Product/Service Business Bureau 2 Credit/Financing EasyPay Finance 1 Fees Sound Transit 2 Other/Miscellaneous Chaplin's Bellevue Volkswagen 1 Landlord/Tenant - Residential Lakeview Mobile Home Park 1 Unsatisfactory Repair/Service Auto Processing Center 1 Excessive Price or Charge Skagit Valley Hospital 2

Page 15 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

COVID-19 Washington State Department of Social and Health 3 Services Credit Reporting Error Target Stores 3 Non-Fulfillment Monte Cristo Ballroom 8 International/Cross Border Homewisedocs.com 1 Other/Miscellaneous Renee Rachelle Line / Renee Rachelle Beauty / Inspired 1 Coming in Clutch Failure To Deliver/Perform Aberdeen Realty 1 Failure To Deliver/Perform Hastings Books, Music and Video 1 Utilities Pilchuck Mobile Home Park 5 Unregistered or Unlicensed Business LJ Custom Homes 1 Discrimination Ashford University 3 Credit Reporting Error Convergent Outsourcing fka ER Solutions 30 Discrimination Yelp.com 1 Employment Issue Prime LLC 1 Right To Cancel Vacation Choices 2 Other Vulnerable Audience Exploitation In the Loop Singles 1 Not As Ordered Puget Sound Energy 1 Forged or Altered Documents Geekpcare 1

Non-Fulfillment Feast Buffet 1 Alleged criminal activity Force 10 Sports Management 2

Page 16 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Right To Cancel eHarmony.com 3 Billing Issues Catholic Community Services of Western Washington 1 Failure To Return Goods/Part Cascade Arms Company 3 Collection Practices JS and Associates dba JS Resolution Group 1 Advertising Stauer 1 Billing Issues Ferrellgas 15 Student Loan Issue Cortiva Institute 3 Advance Fee Fraud Jam Enterprises dba DVRCableboxes.com 1 Charge:Service Not Performed/Product not delivered Willow Contracting Services 1 Youth Exploitation Wells Fargo CRA Risk Management 1 Charge Above Estimate Imperial Parking aka Impark 2 Imposter scam Abs World 2 Failure To Deliver/Perform Gilbert Auto of Walla Walla dba Gilbert Auto Chrysler Jeep 12 Dodge Ram Unsatisfactory Repair/Service Scott's RV Sales Inc 2 Billing Issues National Exemption Services 2 Unordered/Unsolicited Merchandise Kitchen Advance / RMC Gourmet Cooking 2 Other/Miscellaneous Dogcon Auto 2 Other/Miscellaneous Bonneville Collections 1 Rules & enforcement Tenino Estates 3 Misrepresentation of product or service Innovative Plumbing Solutions LLC 1 Internet & Mobile device based transaction Vonage 2

Page 17 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Adjust/Refund Global Fitness 2 Failure To Deliver/Perform Michael's Toyota 2 Failure To Adjust/Refund Tacoma RV 2 Credit Reporting Error Geico Insurance Agency Inc 1 Failure To Deliver/Perform ZionEyez 7 Other/Miscellaneous Home Telephone Company 1 High Pressure Sales Westgate Resorts/Central Investments 1 Failure To Adjust/Refund Ontel Products 1 Non-Fulfillment Epson 1 Service Representation Precision Transmission Plus LLC aka Bill Wright 1 Transmissions Failure To Deliver/Perform Car Pros Renton Kia 1 Other/Miscellaneous USAA 20 Failure To Adjust/Refund McCarthy Holthus 1 Other/Miscellaneous Everett Police Department 15 Misrepresentation of product or service 337 Charge:Service Not Performed/Product not delivered Still Properties 1 Failure To Adjust/Refund Ashley Furniture/Ashley Homestore - Lynnwood 1 Failed communication attempts Carnival Cruise Line 1 Internet & Mobile device based transaction Wells Fargo Phishing 1 Questionable Quality Product/Service Evergreen Sales & Lease 13 Bushing Pierre Money Mart 4

Page 18 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Misrepresentation of product or service Walker's Renton Mazda 3 Billing Issues Open Business Solutions 3 Refund Policies Pharmacy Plus 1 Other/Miscellaneous Allstate Insurance 32 Misrepresentation of product or service The Pain Center 1 Utilities Mariner Village Park 1 Unsatisfactory Repair/Service Ally Financial 1 Collection Practices Hunter Warfield 4 Tech Support Scam Amazon.com 2 Failure To Provide Title/Registration Acura of Seattle 1 Internet & Mobile device based transaction Hyundai Motor America 1 COVID-19 Inc 3 Internet & Mobile device based transaction Omnimedia 1 Towing vehicles Meridian Village Mobile Home Park 5 Credit/Financing New Creation Auto Sales 1 High Pressure Sales Santander Consumer USA 1 Unordered/Unsolicited Merchandise Book Span/ One Spirit Book Club 1 Questionable Quality/Used Exotic Motors Imports 1 Misrepresentation of product or service Identity Seattle 1 Other/Miscellaneous Reed Hein & Associates LLC dba Timeshare Exit Team 79 Other/Miscellaneous McClure and Associates Estate Brokerage Inc 2 Internet & Mobile device based transaction Noracora 2

Page 19 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Russ Dean Family RV Center 2 Billing Issues Mercury Card 1 Questionable Quality Product/Service Trex Company 3 Privacy Issues JCC Investment Group 1 Internet & Mobile device based transaction The Pokemon Company International 4 Non-Fulfillment Drop Zone Digital Media 1 Inadequate Disclosure Reality Homes 1 Questionable Quality Product/Service City of Seattle 1 High Pressure Sales It's Just Lunch 1 Partial Performance Sharp Property Management 1 High Pressure Sales Orange Lake Resort 1 Inadequate Disclosure Allianz Global Assistance 1 Right To Cancel Hillside House Bed & Breakfast 1 Service Representation Experian Consumer Services/Experian 1 Interactive/Consumer Info/AutoCheck Failure To Adjust/Refund Pierre Money Mart 3 Unsatisfactory Repair/Service Level 3 Communications LLC 1 Unsatisfactory Repair/Service Smokey Point Auto Sales 1 Partial Performance LA Fitness / Fitness International 1 Misrepresentation of product or service Mindy's Paws & Claws 1 Charge:Service Not Performed/Product not delivered Fruitvale Schanno Irrigation 5

Page 20 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Charge Above Estimate CPI Plumbing and Heating 1 Other/Miscellaneous Novad Management Consulting 1 Bait & Switch Viasat / Wild Blue Internet Satellite Service / Exede 1 Failure To Deliver/Perform Washington State Kitchen and Bath dba Interior Remodel 1 Specialties High Pressure Sales Car Pros Tacoma Kia 4 Forged or Altered Documents Prairie View Apartments / Coast Real Estate Services 1 Bait & Switch Costco 4 Health, safety or sanitation Whirlpool Executive Office 1 Non-Essential Business Open Green Dot 1 Other/Miscellaneous South Hill Gentle Dentistry 1 Discrimination Motel 6 5 Unsatisfactory Repair/Service 1 Unordered/Unsolicited Merchandise DIRECTV 10 Inadequate Disclosure Umpqua Bank 1 Data Breach US Bank Corporate Compliance 1 Collection Practices Cornell and Associates 1 Non-Fulfillment Dwayne Lane's Arlington Chevrolet 1 Landlord/Tenant - Residential DEA Investments 1 Inadequate Disclosure Elmhurst Mutual Power & Light 1 Right To Cancel Derma Vibrance 1 Other Vulnerable Audience Exploitation MCM/Midland Credit Management/Midland Funding/Encore 2

Page 21 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Capital Group Misrepresentation of product or service IDCServco 1 Inadequate Disclosure USAA 1 Charge:Service Not Performed/Product not delivered Topp Gunn Builders LLC 1 Failure To Adjust/Refund Flowershopping.com 1 Billing Issues Aptive Environmental 1 Price Gouging OKHomeonline.com 3 Other/Miscellaneous Renter Relations 1 COVID-19 President Donald Trump 5 Collection Activity (Fraudulent or mistaken ID) Allied Legal Services 2 Failure To Adjust/Refund Open Advanced MRI of Vancouver 1 Billing Issues America's Best Value Inn 1 Unregistered or Unlicensed Business Old Republic Home Protection fka Freedom Home 1 Warranty Misrepresentation of Terms Auburn Valley Group 1 Failure To Adjust/Refund Select Rentals 1 Failure To Deliver/Perform AA Riteway Roofing & Construction Inc 1 Other/Miscellaneous Health First 1 Utilities Connell Park Estates 3 Charge:Service Not Performed/Product not delivered Alaska Airlines 3 Fees Sears Holdings Management Corporation 4 Inadequate Disclosure Good Feet Store - Lynnwood 1

Page 22 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Rules & enforcement Tri Cities RV Park 5 Property Preservation Freedom Mortgage 2 Other/Miscellaneous Argosy University Seattle 2 Discrimination Kittitas County Housing Authority 1 Excessive Price or Charge Grays Harbor County PUD 1 Billing Issues Northwest Chevrolet 1 Discrimination Confluence Health 1 Warranty Appliance Hospital 2 Other/Miscellaneous Chico Towing 4 Failure To Deliver/Perform McKinley Irvin Family Law 1 Misrepresentation of product or service Bills Towing 1 Misrepresentation of product or service University of Phoenix/Office of Dispute Management 1 Questionable Quality Product/Service TEC Equipment 2 Advance Fee Fraud Washington State Employment Security Department 2 Other/Miscellaneous Blue Ribbon Cooking LLC 2 Questionable Quality Product/Service Trusted Media Brands dba The Family Handyman 1 Collection Practices Solis Manufacturing, Inc. 1 COVID-19 Lori Gill & Associates / Windermere Property Management 1 Unsatisfactory Repair/Service Overlake Hospital Medical Center 1 Collection Activity (Fraudulent or mistaken ID) PayPal 2 COVID-19 City of Yelm 1 Negative Option Washingtondriverslicense.org 1

Page 23 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Billing Issues JHB Construction 1 Repossession Chase Automotive Finance 2 Non-Fulfillment United Airlines 3 Failure To Deliver/Perform Car Pros Renton Hyundai 1 Credit/Financing JRS Auto Sales 1 Unsatisfactory Repair/Service Smart Motorz 1 Student Loan Issue ITT Educational Services 10 COVID-19 Molina Healthcare 1 Unsolicited Text Message Wells Fargo CRA Risk Management 1 Service Representation B&H Photo 1 Other/Miscellaneous Aspen Dental - Vancouver 1 Bait & Switch Bark Entertainment LLC dba Spokane Comedy 1 Club/Gamers Arcade Bar/Tacoma Comedy Club Privacy Abuse R&D3 Enterprises dba Rod's Allstar Auto 1 Non-Fulfillment US Air Ducts & Sky Builders Inc / Ducts Tigers / DLM 11 Services Unsatisfactory Repair/Service Car Master Pros Auto Sale 1 Other/Miscellaneous Taka Concrete LLC 2 Foreclosure Issue Select Portfolio Servicing aka SPS Portfolio Servicing Inc 48

Failure To Deliver/Perform Architecture for Kids 2 Non-Fulfillment OnPoint Community Credit Union 1

Page 24 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Constitutional Sheriff & Peace Officer Association 1 Governement agency complaint Medicare 12 Misrepresentation of product or service Bucky's Brake and Muffler 1 Service Representation Lightning Services dba Crossroads Towing 1 Other/Miscellaneous Super America Auto Sales 2 Alleged criminal activity American Express 1 Privacy Issues Cornerstone Processing 1 Collections - Threatening behavior includes arrest 1 Questionable Quality Product/Service A & E Factory Service 1 Other/Miscellaneous Kickstarter 6 Warranty Nissan Motors 11 Free to Pay Coal Cosmetic 1 Other/Miscellaneous Activision Blizzard dba Blizzard Entertainment 7 Questionable Quality Product/Service Autopay 1 Service Representation Clearwater Law Group 1 Inadequate Disclosure LA Fitness/Fitness International 5 Internet & Mobile device based transaction RealNetworks 3 Other/Miscellaneous Snohomish County 5 Questionable Quality Product/Service Sno King Auto Sales 2 Unsatisfactory Repair/Service Renton Technical College 1 Failure To Deliver/Perform Zillow 3 Inadequate Disclosure Washington-information.org 4

Page 25 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Right To Cancel Sunset RV 1 Failure To Deliver/Perform Account Sense 2 Misrepresentation of Terms Exede 2 Internet & Mobile device based transaction Celebrity Cruises 2 Privacy Abuse Everett Police Department 1 Failure To Deliver/Perform Ovation Restoration LLC 1 Refund Policies Kreative Inc 2 Failure To Deliver/Perform Bidadoo Online Auctions 1 Misrepresentation of Terms AllianceOne 1 Advertising Sirius XM Satellite Radio 7 Other/Miscellaneous Modern Mint 1 Application screening Walmart 1 Questionable Quality Product/Service McCurley Integrity Dealerships 2 Other/Miscellaneous Atlantic Recovery Solutions 1 Landlord/Tenant - Residential Renter Relations 1 Misrepresentation of product or service Carmax 2 Other/Miscellaneous Slac Inc 1 Unauthorized Repair/Service Country Financial 1 Credit Reporting Error State Farm Insurance 2 Billing Issues Healthcare Revenue Recovery Group LLC (HRRG) 2 Misrepresentation of product or service Tint School of Makeup and Cosmetology 1

Page 26 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Non-Fulfillment Regnal Media LLC 2 Other/Miscellaneous Seattle Veterinary Specialists/Blue Pearl Vet 1 Governement agency complaint UW School of Dentistry 1 Business Failure or Bankruptcy TDF Commercial Services dba TDF Financial Services Inc 1 Questionable Quality/Used Boyko Motors 1 Other/Miscellaneous Private Individual 2 Failure To Adjust/Refund HSBC Bank USA NA 3 Product Safety DIRECTV 1 General maintenance Meadowcrest Mobile Park 2 Questionable Quality Product/Service Emerald City Pizza, LLC dba Pizza Hut 1 Failure To Provide Title/Registration Frontline Motors 3 Imposter scam ITzSupport dba Swami International 1 Other/Miscellaneous North Shore Agency LLC 9 Excessive Price or Charge KD Construction 2 Failure To Adjust/Refund Sno King Auto Sales 2 Failure To Deliver/Perform J & J Fencing Inc aka Garcia Fencing 2 Phishing Filing Labor Compliance Department 2 Warranty Tristar Products 1 Unsatisfactory Repair/Service Edward Jones 1 Duties of Landlord Lakeway Mobile Estates 3 Price Gouging Wave Division Holdings aka Wave Broadband 1

Page 27 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Warranty Eastside Subaru 1 Other/Miscellaneous Northwest Chevrolet of Bellingham 4 Rules & enforcement Acres Mobile Estates 1 Employment Issue La-Z-Boy Furniture Galleries 1 Duties of Landlord Glenwood Mobile Estates 1 Billing Issues Bancorp Bank/Chime Bank 3 Other/Miscellaneous 3 SIX 0 Motorsports LLC 1 Right To Cancel Fred Meyer 1 Billing Issues Rainier Family Dentistry 1 Charge Above Estimate DJP Construction 1 Unauthorized Repair/Service All American Motors 1 Failure To Adjust/Refund Dave Smith Motors 2 Failure To Adjust/Refund Washington Trust Bank 3 Failure To Deliver/Perform Iron Mountain 1 Misrepresentation of product or service Richard Beckman Realty Group LLC 1 Billing Issues Asset Realty Group dba Century 21 Northwest Realty 1 Telemarketing JCC Investment Group 1 Warranty Foothills Auto Center 1 Excessive Price or Charge Garage Door Service Company 1 Billing Issues Bright Now Dental - Puyallup 3 Other/Miscellaneous Doggette AutoBrokers 2

Page 28 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Inadequate Disclosure Hall Chevrolet/Buick 1 Invoice - misleading or fraudulent Pusheject Graphic & Design 1 Internet & Mobile device based transaction Blossom Flower Delivery 2 Other/Miscellaneous Skyline Estates 1 Questionable Quality Product/Service Affordable Floors 2 Failure To Deliver/Perform M Room - Spring Street 4 Misrepresentation of Terms Healthy Paws Pet Insurance 1 Rent receipts Auburn Manor Mobile Home Park 1 COVID Mask Compliance Trader Joe's - Redmond 1 Other/Miscellaneous Arrows Custom Furniture 4 Billing Issues Zero Gravity Athletics 2 Credit/Financing Corwin Ford fka Legacy Ford 1 High Pressure Sales Harris Ford 4 Price Gouging VitalChek Network 1 Governement agency complaint Adult Protective Services 5 Charge Above Estimate Volkswagen of Puyallup 1 Non-Fulfillment Ally Financial 1 Inadequate Disclosure United Online/Juno/Netzero 1 Other/Miscellaneous Maleng Regional Justice Center 3 Failure To Adjust/Refund Knuckle Down Concrete DBA Everything Concrete 1 Misrepresentation of product or service Precision Transmission Plus LLC aka Bill Wright 1

Page 29 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Transmissions Questionable Quality Product/Service Impact Rankings dba Direct Web Solutions 5 Charge:Service Not Performed/Product not delivered Triple Threat Allstars 1 Other/Miscellaneous Bench Craft Company 3 Failure To Return Goods/Part Eastvale 2 Failure To Deliver/Perform AutoZone Inc 2 Privacy Issues Columbia Bank 1 Misrepresentation of product or service Career Education Corporation 2 Governement agency complaint Kittitas County Housing Authority 3 Warranty American Honda Motor Company 11 Business Failure or Bankruptcy Argosy University Seattle 1 Unnecessary Repair/Service Michael's Subaru of Bellevue 1 Other/Miscellaneous Gibraltar 1 Internet & Mobile device based transaction Very Busy Media LLC dba mycarreg.org 3 Other/Miscellaneous Thrifty - Seatac 2 Internet & Mobile device based transaction Vivint 1 Non-Fulfillment Evergreen Safety Council 1 Billing Issues Fruitvale Schanno Irrigation 1 Non-Fulfillment Heartland America 1 Advertising Sansaco Furniture 1 Misrepresentation of product or service Palmer Recovery Attorneys, PLLC fka Palmer, Reifler and 2 Associates

Page 30 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Billing Issues GEICO 2 Unauthorized Debit Cutting Edge Kitchen & Bath 1 Billing Issues Green Line Carpet Clean 1 Other/Miscellaneous RPM / Receivables Performance Management 34 Failure To Adjust/Refund Dongguan Shunfa Logistics Co 2 Other/Miscellaneous Infinity Loans 1 Service Representation Sulekha.com 1 Non-Fulfillment Bank of the West 1 Questionable Quality Product/Service Community Financial Services 1 Free to Pay Credit One Bank NA 1 Unauthorized Debit iePlexus Inc 2 Failure To Deliver/Perform Advanced Stream Broadband 1 ADA (Americans w/Disabilities Act) Trestle Community Management 1 Collection Practices Perfection Collection Services 2 Billing Issues CPI Plumbing and Heating 1 Warranty J&M Homes 1 Collection Practices NEO Services LLC 1 Other/Miscellaneous Alliance Security 6 Service Representation Stripe.com 1 COVID-19 Delta Dental 3 Refund Policies Rainier Auto Group 1 Identity Theft ADT Security 1

Page 31 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Internet & Mobile device based transaction Springleaf Financial Services 1 Questionable Quality Product/Service Alan Webb Auto Group 16 Other/Miscellaneous West Hills Chrysler Jeep Dodge Ram 3 Other/Miscellaneous Lakewood Tire & Service 1 Advertising Precision Door Service 1 Warranty Volkswagen of Olympia 2 Misrepresentation of Terms Dominos Pizza Corporate Office 1 Failure To Provide Title/Registration Exclusive Motors LLC 1 Collection Activity (Fraudulent or mistaken ID) Protection One Alarm Services 1 Billing Issues Franciscan Medical Group 3 Unsatisfactory Repair/Service Days Inn - Spokane 1 Other/Miscellaneous Kiro Motors 1 Misrepresentation of Terms Outdoorsy Inc 1 Failure To Adjust/Refund Northwest Ambulance 1 Imposter scam Experian Security Freeze 1 Service Representation American Home Shield 3 Advertising Jo-Ann Fabric and Craft 2 Third-Party Loan Modification Issue ServiSolutions 1 Price or Savings Claim Rairdon Nissan of Auburn 1 Misrepresentation of Terms Furniture Factory Direct 2 Collection Activity (Fraudulent or mistaken ID) CHI Franciscan Health Systems 1

Page 32 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Advance Fee Fraud B&H Photo 1 Internet & Mobile device based transaction Holland America Lines 10 Failure To Deliver/Perform Toyota of Tacoma 1 Other/Miscellaneous Tacoma Family Medicine 1 Failure To Deliver/Perform Express Scripts 8 Unordered/Unsolicited Merchandise Online Local Yellow Pages 4 Charge Above Estimate Coleman American Moving Services 1 Non-Fulfillment Gresham Chrysler Dodge Jeep Ram 1 Failure To Deliver/Perform Protective Life Insurance Company dba Protective Asset 3 Protection Charge:Service Not Performed/Product not delivered Evergreen Financial Services 1 Right To Cancel CB Auto Financing Inc dba CB Credit King Auto Sales 1 Excessive Price or Charge International Parking Management Inc 6 Discrimination Sportsman's Warehouse 1 Failure To Provide Title/Registration TK Auto Sales 3 Other/Miscellaneous Rivers Edge Mobile Home Park 5 Phishing Legal Affairs of the US Treasury 1 Misrepresentation of Terms Toyota of Olympia 5 Advertising WAG Your Tail Animal Rescue 1 Failure To Return Goods/Part Universal Sales and Service 1 Advertising Fir Lane 1

Page 33 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Frontier Airlines - Corporate Office 7 Privacy Abuse Zillow 1 Billing Issues Blue Mountain Community Management 1 Internet & Mobile device based transaction Cosmopolitan Magazine 1 Failure To Adjust/Refund Hong Kong Supermarket 1 Misrepresentation of product or service Discount Appliance Warehouse 1 Unemployment Fraud Equifax Office of Consumer Affairs 1 Questionable Quality Product/Service Disability Rights Washington 1 Failure To Deliver/Perform Amazing Exteriors Inc 1 Business Failure or Bankruptcy A2Z Auto Sales - Lynnwood 1 Failure To Deliver/Perform Horticulture Source 1 Other/Miscellaneous Shannons Auto Sales 4 Failure To Deliver/Perform The Boeing Company 1 Unsatisfactory Repair/Service Safelite Auto Glass 5 Other/Miscellaneous Blue Chip Development 1 Repair timeline Kenmore Village Mobile Home Park 1 Non-Fulfillment Almgren Construction LLC 2 Failure To Adjust/Refund International Deli 1 Utilities Viewmont Mobile Estates 2 Unsatisfactory Repair/Service Kitchen Transformations 2 Student Loan Issue Heritage University 2 Failure To Deliver/Perform Z Gallerie 1

Page 34 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Unsatisfactory Repair/Service Washington Mutual 1 Inadequate Disclosure Beacon Health Strategies 1 COVID-19 EvergreenHealth 1 Internet & Mobile device based transaction Auction.com 1 General maintenance River Gardens 1 Advertising Northwest Motorsports 3 Product Safety Shell 1 Billing Issues ServiSolutions 1 Bushing Northwest Autoway 1 Failure To Deliver/Perform Blackhawk Network dba Pay Power Prepaid Visa 5 Failure To Deliver/Perform Alvarez Auto Sales 1 Failure To Deliver/Perform Midwestern Van Lines 1 Phishing PayPal 6 Foreclosure Issue OnPoint Community Credit Union 1 Failure To Deliver/Perform Position Gurus 4 Alleged criminal activity Remitly Inc 1 Other Vulnerable Audience Exploitation Arrotta's Automax & RV 1 Landlord/Tenant - Residential Providence Landing Apartments 1 Landlord/Tenant - Residential Apex Apartments 3 Unregistered or Unlicensed Business Acosta Landscape & Construction 1 Repossession B&B Auto Sales 1

Page 35 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Foreclosure Issue SunTrust Bank 1 Other/Miscellaneous Intercontinental Hotels Group 1 International/Cross Border Grand Solmar Resort 1 Questionable Quality Product/Service Medtronic 2 Employment Issue Next Generation Academy 1 Other/Miscellaneous Volland Manor Mobile Home Park 5 COVID-19 Edmonds Center for the Arts 1 Other/Miscellaneous Pody & McDonald PLLC 1 Road Maintenance Little Mountain Estates 1 Unsatisfactory Repair/Service Goodyear Tire & Rubber 3 COVID-19 Ticket Fulfillment Services LP 1 Inadequate Disclosure Capital One Services 7 Data Breach Ziply Fiber fka Frontier Communications 1 Other/Miscellaneous Iliad Water Company LLC 1 Failure To Adjust/Refund UW School of Dentistry 1 Other Vulnerable Audience Exploitation JRS Auto Sales 1 LL/T personality conflicts Oakridge Manor 1 Other/Miscellaneous National Football League / NFL 1 Other/Miscellaneous American First Financial 6 Unsolicited E-mail Robert Half Technology 4 Unsatisfactory Repair/Service Epic Lawn Care & Landscaping 1

Page 36 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Unifin Inc 2 Collection Activity (Fraudulent or mistaken ID) Focus Receivables Management 2 Excessive Price or Charge Sprint Executive Services 4 Other/Miscellaneous Swedish Hospital Medical Center 74 Unsatisfactory Repair/Service Trading Post 1 Unregistered or Unlicensed Business ResiHome 1 Failure To Adjust/Refund Beacon Immigration 2 Failure To Deliver/Perform Comodo Group Inc 1 High Pressure Sales Rairdon Chrysler Dodge Jeep Ram of Monroe 1 Failure To Deliver/Perform Zillow Group Inc/Trulia Inc 17 Other/Miscellaneous Blick Art Marterials 1 Internet & Mobile device based transaction Energetic Fitness Systems 2 Questionable Quality Product/Service The Hair School 1 Landlord/Tenant - Residential Alpine Ridge South 1 Duty to comply with laws & codes Nationwide 1 Alleged criminal activity CenturyLink 4 Unsatisfactory Repair/Service AutoNation Subaru - Spokane Valley 3 Questionable Quality/Used Gold Key Motors 2 Warranty O'Brien Garage Doors 1 Failure To Deliver/Perform Globe Life and Accident Insurance Company 3 Inadequate Disclosure Champion Window Company of Seattle South LLC 1

Page 37 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous The Beauty Institute Schwarzkopf Professional 4 Other/Miscellaneous C K Family Dentistry 1 Privacy Issues Google Incorporated 9 Fees Movement Mortgage, Inc 1 ADA (Americans w/Disabilities Act) King County Metro 1 Repossession Ozzy Motors 1 Telemarketing Convergys 1 Unsatisfactory Repair/Service Atlas Moving Systems 1 Retaliation CrunchyRoll 1 Lot Description Cascade Mobile Park LLC 1 Right To Cancel Anytime Fitness - Stanwood 1 Right To Cancel Bickford Ford 1 Unsatisfactory Repair/Service First American Home Warranty 5 Excessive Price or Charge Charter Communications 1 Failure To Adjust/Refund Royal Life Centers 2 Governement agency complaint Cascadia Water System 2 Other/Miscellaneous Positive Changes - Boise 6 Failure To Adjust/Refund Aqua Quip - Tacoma 1 Price Gouging Jack's 4 Corners 1 Internet & Mobile device based transaction Online Marketing Pros, LLC dba OMP 1 Duty to comply with laws & codes Instant Checkmate 1

Page 38 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous First Tech Federal Credit Union 3 Other/Miscellaneous Navien Inc 1 Warranty Thurston County Transmission 1 Discrimination ADT Security/Protection One Alarm Services 1 Credit/Financing Merrick Bank 1 Eviction Issues Woodland Estates Mobile Home Park 1 Right To Cancel Lifewatch USA 2 Failure To Deliver/Perform McClure and Associates Estate Brokerage Inc 1 Charge:Service Not Performed/Product not delivered Cobalt Exteriors Inc 1 Failure To Adjust/Refund Alaska Hyperbarics Inc / H3 Therapy 1 Other/Miscellaneous HRC Holdings 1 Unsatisfactory Repair/Service Live Nation Entertainment Inc 4 Partial Performance Alex Concrete 2 Questionable Quality Product/Service Mason 5 COVID-19 ROIC aka Real Opportunity Investments Corp 1 Collections - Threatening behavior includes arrest Forensic Check Services 1 Misrepresentation of product or service Gene Johnson Plumbing and Heating 1 Billing Issues Physicians Mutual Insurance Company 1 Unsatisfactory Repair/Service Pariente Auto Sales 1 Alleged criminal activity Relief Factor 1 Misrepresentation of product or service Consumer Cellular 1

Page 39 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Adjust/Refund Turkish Airlines 1 Billing Issues Community Financial Services 1 COVID-19 Barsala Corporate Housing 1 Failure To Adjust/Refund JB Mobile Mechanic 1 Failure To Deliver/Perform AutoNation Ford Bellevue 2 Other/Miscellaneous Freestone Inc 1 Billing Issues Loancare 1 Other/Miscellaneous HeyMomDad 2 Internet & Mobile device based transaction Renton Collections 1 Other/Miscellaneous Mobile Haven Senior Park 2 Failure To Deliver/Perform Consumer Auto Liquidators dba CAL Cars 2 Failure To Deliver/Perform Chase Bankcard Services Inc 18 Questionable Quality Product/Service Maaco - Bellingham 1 Failure To Adjust/Refund HerRoom 1 Refund Policies Affordable Interiors LLC 1 Other/Miscellaneous FreeShipping.com 3 Charge:Service Not Performed/Product not delivered Andrade's Handyman 1 Unauthorized Debit PureBeauty 1 Screening / denial of sale or tenancy JCHiggins & Associates 1 Other/Miscellaneous SunWorld Group 1 Unsatisfactory Repair/Service Port Gardner Management 1

Page 40 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Fair Chance Act Lyft Inc 1 Failure To Provide Title/Registration Front Line Motors 1 Questionable Quality Product/Service Avvo Inc 4 Fees Hughes Network Systems 3 Other/Miscellaneous Watson Diesel Repair 1 Failure To Deliver/Perform Paul Davis Restoration Inc 1 Failure To Adjust/Refund Classic Automotive & Collision Center 1 Foreclosure Issue Sun Trust Mortgage 1 Telemarketing Apria Healthcare 1 Other/Miscellaneous Special Commitment Center 1 Other/Miscellaneous Northwynd/Northmont/Sunchaser Timeshare fka Fairmont 1 Failure To Deliver/Perform Northwest Chevrolet 1 Free to Pay MyLife.com/My Life 1 Credit/Financing Adair Homes 1 Misrepresentation of Terms Kentucky Fried Chicken 1 Other/Miscellaneous Evergreen Financial Services 12 Senior Exploitation Advantage Nissan 1 Contest/Sweepstakes advertising Camelot Apartments 1 Charitable Solicitation Issue PayPal 1 Misrepresentation of product or service Von Waldberg German Shepherds 2 Other/Miscellaneous Best Western Dry Creek Inn 1

Page 41 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Deliver/Perform Grimm Collections 1 Charitable Solicitation Issue Central Valley Band & Color Guard Boosters 1 Product Safety Titus-Will Chevrolet Buick GMC Cadillac 2 Warranty Allstate Insurance 1 Other/Miscellaneous Sound Family Health 1 Questionable Quality Product/Service Winnebago Industries 2 Non-Fulfillment Maverick Auto Sales Inc 1 Collection Activity (Fraudulent or mistaken ID) Cash Advance Inc 5 Other/Miscellaneous Gap Customer Relations 2 Other/Miscellaneous Prestige Motors 6 Discrimination Autos Only 1 Misrepresentation of product or service Ashworth College 2 Right To Cancel Life Alert 3 Other/Miscellaneous 1-800-Flowers 3 COVID-19 Thurston County 2 Free to Pay Beauty and Truth 2 Other/Miscellaneous QuadraNet Enterprises LLC 1 Billing Issues Skagit Regional Health 6 Unsatisfactory Repair/Service Pacific Property Transfer aka Right Choice Transfer 2 Failure To Deliver/Perform Brian Green Construction 1 Billing Issues Regus Inc 4

Page 42 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Collection Practices Central Financial Control 2 Failure To Adjust/Refund Brinks Home Security fka Monitronics/Moni Smart Security 6 Other/Miscellaneous Disney Vacation Club 1 Billing Issues American Traffic Solutions 1 Rent raise Oaks Mobile & RV Court 10 Excessive Price or Charge Bucky's Brake and Muffler 2 Advertising Puget Sound Energy 4 Unsatisfactory Repair/Service American Auto Shield 1 Free to Pay Kitchen Advance / RMC Gourmet Cooking 1 Credit/Financing Auto Credit Sales 1 Rules & enforcement Bowman Hilton Mobile Home Park 2 Other/Miscellaneous University Place Care Center 1 Not As Ordered Five Star Resorts Travel Club 1 Bait & Switch Lexus of Fife 1 Collection Practices Kaufman & Associates 2 Misrepresentation of product or service RexMD 1 Charge:Service Not Performed/Product not delivered Republic Services 2 Alleged criminal activity TA Petro 1 Wireless portability Wireless Advocates 1 Questionable Quality Product/Service Bidadoo Online Auctions 1 Other/Miscellaneous Haband Service Center 5

Page 43 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Adjust/Refund Info Tracer 1 Other/Miscellaneous Country Dale Mobile Home Park 2 Unsatisfactory Repair/Service OptumRx 2 Collection Practices CCM Enterprises 1 Forged or Altered Documents Sprint Executive Services 2 Charge Above Estimate AllianceOne 1 Warranty University Auto Center 1 Questionable Quality Product/Service Stanton Optical - Vancouver 1 Billing Issues Au Pair International 2 Collection Practices Intuit Payment Solutions 1 Automatic Dialing Costco 1 Other/Miscellaneous Pacific Furniture Gallery 1 Other/Miscellaneous Seattle-theatre.com 1 LL/T personality conflicts Pinecroft Mobile Home Park 2 Bait & Switch Samsung Electronics America 1 Internet & Mobile device based transaction Grand Circle Travel 1 Credit/Financing Bill Pierre Ford 4 Business Failure or Bankruptcy Big Dawg Motors 1 Failure To Deliver/Perform My Urban Farmer 2 Billing Issues Central Credit Services 2 Other/Miscellaneous Mopar Vehicle Protection 1

Page 44 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

EIP - Economic Impact Payment Chase Bankcard Services Inc 1 Other/Miscellaneous Express Employment Professionals 1 Right To Cancel CrunchBase 1 Questionable Quality Product/Service Auto Resources 1 Telemarketing Polar Bear Energy Solutions 2 Failure To Adjust/Refund Windy Chevrolet 2 Failure To Deliver/Perform Wyegate Transport 1 Landlord/Tenant - Residential Bow Lake Residential Community 1 Collection Activity (Fraudulent or mistaken ID) Vantiv Holding LLC 1 Charge:Service Not Performed/Product not delivered BP Alarm 2 Insufficient Quantity/Sale Walmart 2 Failure To Deliver/Perform Barsala Corporate Housing 1 Right To Cancel Comcast 238 Spanish Language Complaints Automotive Unlimited 1 Unsatisfactory Repair/Service Richie's Garage / RDE Autosport 1 Credit Reporting Error Unknown 4 Questionable Quality Product/Service Car Pros Hyundai 1 Questionable Quality Product/Service Zaycon Foods LLC dba Zaycon Fresh 1 Questionable Quality Product/Service Hyundai Capital America dba Hyundai Motor Finance, Kia 3 Motors Finance, Genesis Finance Phishing American 7

Page 45 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Governement agency complaint Offset Solar 1 Telemarketing JCC 2 Credit Reporting Error Equifax Office of Consumer Affairs 197 Failure To Adjust/Refund Lacamas Athletic Club 2 Collection Practices One Stop Towing Services 1 Other/Miscellaneous The Ridge Mobile Home Park 4 Collection Practices Phoenix Financial Services 1 Unsatisfactory Repair/Service West Coast Auto Transport Service Inc 1 Other/Miscellaneous eRentPayment LLC 3 Other/Miscellaneous Eastside Funding LLC 1 Failure To Deliver/Perform Grandstand Auto Sales 1 Questionable Quality Product/Service Blair's I5 RV's 1 Tenant to tenant dispute Ponderosa Mobile Home Park 1 Telemarketing Mountain West Research Center 3 Excessive Price or Charge Honest 1 Auto Care 2 Other/Miscellaneous M&T Bank 2 Other/Miscellaneous Lime 2 Bushing 4 Rental agreements Riverside Village Mobile Home Park LLC 3 Pyramid Schemes Kaiser Permanente Washington 1 Privacy Issues Mortgage Investors Corporation 1 Failure To Deliver/Perform Kirkland RV Sales 2

Page 46 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Deliver/Perform Web.com 1 Other/Miscellaneous AutoNation Honda - Renton 12 Unsatisfactory Repair/Service M and D Appliance Service 1 Questionable Quality Product/Service Marcus Construction & Development 1 Failure To Adjust/Refund Jay Lee's Honda of Sumner 1 Collection Practices CPS/Consumer Portfolio Services 1 Collection Practices PEMCO Insurance 1 Unsatisfactory Repair/Service Rasier LLC dba 2 Charge Above Estimate Fred Meyer 1 Other/Miscellaneous Days Inn Federal Way 2 Failure To Deliver/Perform Marysville Toyota 1 Internet & Mobile device based transaction Aleko Products 2 Excessive Price or Charge ADT Security 1 Other/Miscellaneous National Readers Service 1 Contest/Sweepstakes advertising Tacoma Dodge Chrysler Jeep 1 Unsolicited Mail Wells Fargo CRA Risk Management 1 Internet & Mobile device based transaction Timeshare Warranty Financial Services 3 Other/Miscellaneous All Prop Investments 2 Internet & Mobile device based transaction Craigslist 3 Unsatisfactory Repair/Service MoneyGram International 2 Unauthorized Debit Datasphere Technologies 1

Page 47 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Governement agency complaint Draeger Inc 1 Product Safety Hormel Foods 1 Unsatisfactory Repair/Service Alaska USA Federal Credit Union 2 Other/Miscellaneous Car Connection 1 Other/Miscellaneous Safelite Auto Glass - Everett 1 Rules & enforcement Guo Jiang Zhou 1 Non-Fulfillment Imani Almilyardir Co 1 Questionable Quality Product/Service Holland America Lines 4 Other/Miscellaneous Global Publication Processing Inc 3 Other/Miscellaneous Pacific Lawn Care Services 1 Unregistered or Unlicensed Business Fulcrum Real Estate Services 1 Misrepresentation of product or service Integra Telecom of Washington 1 Failure To Deliver/Perform Thryv fka Dex YP 1 Charge Above Estimate Auburn Volkswagen 1 Internet & Mobile device based transaction YP.com 1 Inadequate Disclosure Personnel Concepts 2 Failure To Deliver/Perform Ashley Furniture/Ashley Homestore Corporate Office 4 Other/Miscellaneous Selene Finance 20 Refund Policies Flighthub.com aka Flight Hub 1 Other/Miscellaneous Vendors United 3 Other/Miscellaneous Kroll ID Monitoring Service 1

Page 48 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Collection Activity (Fraudulent or mistaken ID) High Point Asset 1 COVID-19 Vancouver Clinic 1 Non-Fulfillment M Room - Spring Street 2 Product Safety Jpay Inmate Services 1 Student Loan Issue NelNet 19 Failure To Adjust/Refund Bungie 29 Collection Practices Fallen Hero Bracelets aka The Roberts Ridge Foundation, 5 The Benjamin Foundation, Kopfjager Arms, Midnight Coal Company, East India Company LLC, Hudson Bay Trading Company LLC, 3charlie.com, FHB LLC Other/Miscellaneous Airport RV Park 1 Questionable Quality Product/Service Kanon Electric 1 Fees Sirius XM Satellite Radio 1 Failure To Deliver/Perform Rapid Recovery Solution 2 Non-Fulfillment Comenity Bank 2 Service Representation Progressive Insurance 1 Right To Cancel Webroot Inc 2 Not As Ordered Fred Meyer Jewelers 1 Warranty AutoNation Subaru - Spokane Valley 5 Unsatisfactory Repair/Service U-Neek RV 1 Other/Miscellaneous Lakeland Village 1

Page 49 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Mountain Loop Motor Cars 1 Invoice - misleading or fraudulent Internet Networx 2 Billing Issues Money Map Press 1 Failure To Deliver/Perform Twin Star Credit Union 2 Other/Miscellaneous Team Health - Akron Billing Center 3 Internet & Mobile device based transaction RVTL 1 Refund Policies Alder Home Security 1 Refund Policies Garage Plus 1 Unsatisfactory Repair/Service Evergreen Speech and Hearing Clinic 1 Service Representation Gesa Credit Union 3 Non-Fulfillment Multicare Health Systems 2 Failure To Deliver/Perform Harris Mitsubishi 1 Unsatisfactory Repair/Service The Home Boys 1 Unsatisfactory Repair/Service Aqua Quip - Tacoma 1 Other/Miscellaneous Grand Solmar Resort 1 Unsolicited E-mail Domain Listings LLC 1 Unsatisfactory Repair/Service Commerce Payment Systems 1 Unsatisfactory Repair/Service KarMart 1 Senior Exploitation Lifewatch USA 2 Charge:Service Not Performed/Product not delivered Ginny's Catalog 1 Other/Miscellaneous ChicV UK Ltd dba NoraCora 1 Questionable Quality Product/Service Lang Autosports 3

Page 50 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Non-Fulfillment Moda Health 1 Billing Issues Subco 1 Failure To Deliver/Perform Tiger Direct 2 Failure To Deliver/Perform All West Coast Auto Wrecking / Reliable Auto Parts 2 Questionable Quality/Used Wild West Cars & Trucks 1 Repossession 99 Auto Sales 1 Internet & Mobile device based transaction Vantage Deluxe World Travel 2 Failure To Deliver/Perform NameJet LLC 1 Questionable Quality Product/Service NW Relocation/GTS Shipping Window 1 Unauthorized Debit New Creation Auto Sales 1 Questionable Quality Product/Service Federal Way Barber College 3 Billing Issues City of Pasco 1 Product Safety West Hills Ford - Bremerton 2 Failure To Deliver/Perform Flagstar Bank 4 Billing Issues Nordstrom Inc 8 Unnecessary Repair/Service LA Fitness/Fitness International 1 Billing Issues Mercedes Benz USA 1 Internet & Mobile device based transaction Express Vitals 2 Billing Issues Merchant Credit Guide 1 Failure To Adjust/Refund Blue Ribbon Cooking LLC 2 Questionable Quality Product/Service Delta Dental fka Washington Dental Service/WDS 1

Page 51 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Questionable Quality Product/Service Acorn Stairlifts Inc 2 Unsatisfactory Repair/Service Taylor Auto Liquidators 1 Other/Miscellaneous Lakeside Mobile Estates 1 Charge:Service Not Performed/Product not delivered Student Loan Counsel 1 Non-Fulfillment Karmart Volkswagen 1 Failure To Adjust/Refund Bai Tong Thai Restaurant 1 Billing Issues Sound Credit Union 7 Failure To Deliver/Perform American Guardian Warranty Services 1 Collection Practices Allstate Insurance 2 Misrepresentation of product or service Yelp.com 6 Other/Miscellaneous Bankers Life and Casualty 1 Billing Issues AVG Technologies USA Inc 1 Excessive Price or Charge Sterling Jewelers dba Kay, Weisfield, & Jared Galleria 1 Jewelers Questionable Quality Product/Service Macadam Floor and Design 3 Internet & Mobile device based transaction OJAS Enterprises LLC / Aloevella.com 1 Eviction Issues 16906 17th Ave 2 COVID-19 Guild Mortgage 2 Non-Fulfillment TKS Cabinet 1 Business Failure or Bankruptcy EM Fine Art Gallery 41 Utilities Franklin County RV Park 1

Page 52 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Adjust/Refund Costco 34 Questionable Quality Product/Service Union Supply Direct 1 Questionable Quality Product/Service Soloshot 1 Other/Miscellaneous Goldstein Law Office 2 Failure To Return Goods/Part Seattle Yellow Cab / Puget Sound Dispatch 1 Other/Miscellaneous South Lake European Inc 3 Questionable Quality Product/Service Croach Pest Control 1 Product Safety Nice Cars 1 Foreclosure Escalation PennyMac Loan Services 3 Internet & Mobile device based transaction Harbor View Manor 1 COVID-19 Target Stores 1 COVID-19 The Wellness Institute 1 Charge Above Estimate Alliance WorldWide Van Lines 1 Failed communication attempts Rairdon Chrysler Dodge Jeep Ram of Kirkland 1 Other/Miscellaneous Child Support Enforcement - Yakima 1 Failure To Adjust/Refund Infiniti of Tacoma at Fife 1 Failure To Adjust/Refund Jet Blue Airways 1 Unauthorized Repair/Service Elite Fundraising 2 Unsatisfactory Repair/Service Lexis Nexis 1 Other/Miscellaneous Sunshine Propane 1 Permanent residence RVs Maple Grove RV Resort 1 Failure To Deliver/Perform Inflection 1

Page 53 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Alleged criminal activity Ocean Shores Inn and Suites 1 Spanish Language Complaints Global Courier Express 1 Failure To Adjust/Refund US Expediters Inc. dba Cpap.com 1 Advertising Northwest Air Supply 1 Prizes & Promotion Issue Door Dash 1 Unsatisfactory Repair/Service AtBest Appliance Parts and Service 1 Excessive Price or Charge Pennies to Paradise/ATP 1 Billing Issues Portfolio Recovery Associates 6 Landlord/Tenant - Residential Churchill & Associates Inc 2 Other/Miscellaneous Sleep Train fka Sleep Country USA 1 Discrimination Social Security Administration 1 Questionable Quality Product/Service Always Affordable Auto 2 Unsatisfactory Repair/Service Fred's Appliance 1 Other/Miscellaneous Alternative Humane Society of Whatcom County 1 Excessive Price or Charge Larry H Miller Hyundai 1 Questionable Quality Product/Service Pitney Bowes 2 Alleged criminal activity Catholic Church/Holy See 1 Other/Miscellaneous Montessori Plus School 1 Other Vulnerable Audience Exploitation Nordstrom Inc 1 Credit/Financing Audit & Adjustment Company 1 Foreclosure Issue Law Offices of Brent Sorenson & Associates 1

Page 54 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Discrimination Home Depot 4 Unordered/Unsolicited Merchandise 170 Failure To Adjust/Refund Events and Adventures 2 Other/Miscellaneous Green Trust Cash 1 Failure To Adjust/Refund Spine Perfect 8 COVID-19 Hobby Lobby 2 Collection Practices Coast Communications 1 Charge Above Estimate Emerald City Athletics 1 Other/Miscellaneous Merrill Lynch 6 Other/Miscellaneous American Disposal Company 1 Excessive Price or Charge Ampco System Parking 1 Unregistered or Unlicensed Business Tru-View Glass & Windows LLC 1 Not As Ordered Good Chevrolet & Oldsmobile 1 Other/Miscellaneous Pend Oreille County Fire District 1 Invoice - misleading or fraudulent 83 Landlord/Tenant - Residential Optimus Property Management 2 Inadequate Disclosure AutoNation Ford Bellevue 1 Telemarketing Urgent Help/UK Office InfoTech Ltd 1 General maintenance Mobile Haven Senior Park 1 Privacy Issues Roll-Inn Mobile Home Park 1 Questionable Quality Product/Service Cricket Wireless 1

Page 55 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

COVID-19 Redcliffe Medical Devices LLC dba Leaf Wellness LLC 1 Billing Issues Movement Mortgage, Inc 1 Unauthorized Repair/Service Vivint 2 Internet & Mobile device based transaction Unknown Coatings LLC 2 Billing Issues Monitronics / Moni Smart Security 8 Governement agency complaint Geico Insurance Agency Inc 1 Failure To Adjust/Refund Positive Changes - Beaverton 1 Unauthorized Repair/Service Boeing Employees Credit Union / BECU 1 Right To Cancel Fitness Evolution- Bremerton 5 Inadequate Disclosure Whitney's Value Ford 2 Landlord/Tenant - Residential The Willows Apartments 2 Failure To Deliver/Perform Charter Communications 19 Questionable Quality Product/Service Karmart Volkswagen 2 Billing Issues Banner Bank - HQ 3 Privacy Issues Sunset Terrace 1 Tenant to tenant dispute Carriage Hill Estates 1 Non-Essential Business Open Hobby Lobby 4 Guest Parking Millar's Villa Mobile Home Park 1 Privacy Issues Public Storage 1 Other/Miscellaneous Automated Accounts 4 Unsatisfactory Repair/Service SME Solutions LLC 1

Page 56 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Adjust/Refund Trex Company 1 Other/Miscellaneous Jazzbones 3 Charge:Service Not Performed/Product not delivered Membership Services 1 Landlord/Tenant - Residential Pacifica Companies 1 Governement agency complaint City of Vancouver 5 Advertising Honda Auto Center of Bellevue 1 Questionable Quality Product/Service Zales Corporate Office 1 Inadequate Disclosure Brinks Home Security fka Monitronics/Moni Smart Security 3 Other/Miscellaneous Volkswagen Credit 5 Other/Miscellaneous Sterling Group DKI 1 Not As Ordered Buckmasters 1 Non-Fulfillment Kia Motors of America 1 Questionable Quality Product/Service Auto Outlet of Tacoma 1 Application screening Double Z 1 Phishing MoneyGram International 1 Unsolicited Mail Jim Thorpe LLC 1 Service Representation Facebook 11 Other/Miscellaneous Payliance 1 Product Safety Atkinson Construction 1 Privacy Abuse Sprint Executive Services 1 Billing Issues Straight Talk 1

Page 57 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Service Representation Won't Stop Moving 1 Warranty Ashley Furniture/Ashley Homestore - Tukwila 3 Misrepresentation of product or service Indeed Inc 1 Imposter scam Online Vital US/onlinevitalus.com 2 Internet & Mobile device based transaction Consumer Loans 1 Billing Issues Puyallup Auto Center 1 Crowdfunding Liftport Group 6 Unsatisfactory Repair/Service Leonard Evans Cars 1 Other/Miscellaneous Puppyland 4 Failure To Provide Title/Registration Olympic Collection/OCI 1 Other/Miscellaneous Porch.com 5 Other/Miscellaneous US Asset Forfeiture and Seizures Inc 3 Misrepresentation of product or service IKEA 4 Landlord Prohibited Acts Cascade Park Village 3 Collection Practices Phoenix Financial LLC 12 Failure To Adjust/Refund Savings and Recovery 1 Telemarketing Financial Preparation Services 1 Landlord/Tenant - Residential Silverdale Ridge Apartments 2 Misrepresentation of product or service Bill and Melinda Gates Foundation 2 Failure To Adjust/Refund UPS / 2 Free to Pay MyScore.com 1

Page 58 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

High Pressure Sales Sandberg Northwest Volvo 1 Right To Cancel Clearme.com 1 Billing Issues Pawnee Leasing 1 Right To Cancel ActBlue 1 Failure To Deliver/Perform EMB Management Inc - an Associa Company 1 Other/Miscellaneous Great Lakes Windows Inc 1 Failure To Deliver/Perform Myspace.com 1 Failure To Deliver/Perform Elite Commerce Pros 1 Inadequate Disclosure O'Reilly Auto Parts 1 Inadequate Disclosure Nintendo of America 1 Unsatisfactory Repair/Service Rainier Dodge 2 Internet & Mobile device based transaction Justanswer.com 2 Failure To Deliver/Perform Horizon Credit Union - Spokane Valley 1 Discrimination The New School at Chambers Bay 1 Failure To Deliver/Perform Waste Management of Washington 31 Questionable Quality Product/Service Balsam Hill 1 Charitable Solicitation Issue SESAC 1 Unauthorized Debit Techno Books 2 Misrepresentation of product or service Transamerica 1 Billing Issues Magic Toyota 1 Collection Activity (Fraudulent or mistaken ID) West Coast Adjustors aka Sentry Credit 1

Page 59 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Identity Theft One Main Financial fka Springleaf Financial 2 Other/Miscellaneous TeleCheck Services 1 Billing Issues Resurgent Capital Services dba LVNV 3 High Pressure Sales Northwest Harley Davidson 1 Failure To Deliver/Perform Sunrooms Northwest 1 Warranty Trailer Station 2 Senior Exploitation Magic Jack LP / Ymax Communications 1 Unauthorized Debit Door Dash 2 Spyware / Malware Performance Mechanics / MyCommerce 1 Credit/Financing Citibank Presidential Communications 53 Warranty Sunyset Auto Wholesale dba S7 Automotive 2 Advertising Ridgid Tools 1 Unsatisfactory Repair/Service Edge Pest Control and Lawn Care 1 Foreclosure Issue Washington State Employees Credit Union / WSECU 1 Other/Miscellaneous Assurance IQ LLC / National Family Assurance Corporation 1 Unauthorized Repair/Service The Mustang Shop 1 Non-Fulfillment Coinbase Inc 6 Collection Practices Guthy Renker Crepe Erase 1 Questionable Quality Product/Service Columbia Ford Lincoln Hyundai 1 Charge:Service Not Performed/Product not delivered Comenity Bank 2 Employment Issue eTeam 1

Page 60 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other Vulnerable Audience Exploitation KNW Distributing 1 Billing Issues Harrison Medical Center - Bremerton 6 Other/Miscellaneous Lacey O'Malley Bail Bonds 1 Duty to comply with laws & codes Affordable Care Act 1 Failure To Adjust/Refund BlueLine HVAC 1 Other/Miscellaneous Resurgent Capital Services dba LVNV 9 Unsatisfactory Repair/Service Evergreen Autoworks 1 Collection Practices Yakima County Credit Service 3 Failure To Deliver/Perform Vista Sleep 1 Packing Lexus of Bellevue 1 Failure To Adjust/Refund Stahl and Sons General Construction 1 Failure To provide estimate C and S Auto 1 Charge Above Estimate Kleyn's Auto Sales Inc 1 Collection Practices Sequium Asset Solutions LLC 5 Not As Ordered United Healthcare 1 Advance Fee Fraud Unsolicited E-mail 3 Other/Miscellaneous Kahlotus Trailer Park 3 Failure To Deliver/Perform Renew Beauty Med Spa 3 Alleged criminal activity Eastlake Auto Brokers 1 Other/Miscellaneous Valley Hospital and Medical Center 2 Billing Issues Servpro of Northeast Spokane 1

Page 61 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Deliver/Perform Esurance 2 Service Representation Our Fabric Stash 1 Employment Issue Walmart 7 Other/Miscellaneous Oakridge Homes 1 Governement agency complaint Time Warner Cable 1 Inadequate Disclosure One Share Health 2 Unsolicited Mail Geico Insurance Agency Inc 1 Fees Lake Connor Park 1 Collection Practices Accelerated Collection Services 3 Charge:Service Not Performed/Product not delivered Fever Up/Van Gogh: The Immersive Experience 3 Right To Cancel Miracle Ear - Lynnwood 2 Advertising Newport Motors / Xcite Motors 1 Warranty Leonard Evans Cars 2 Road Maintenance Flying Carpet Mobile Estates 1 Internet & Mobile device based transaction Conde Nast Publications 1 Failure To Adjust/Refund Lewis River RV Park 1 Unsatisfactory Repair/Service LT Concrete Services LLC 1 Privacy Issues TicketMaster 1 Warranty Toys R Us/ Babies R Us 2 Rent raise Parkwood Manor 1 Other/Miscellaneous Paul Davis Restoration Inc 2

Page 62 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Billing Issues WhitePages Inc 1 Failure To Deliver/Perform Bankers Life and Casualty 1 Billing Issues Tuell McKee Funeral Home 1 Excessive Price or Charge Craigslist Inc 1 Other/Miscellaneous CSG Solutions 1 Other/Miscellaneous Naval Air Station Whidbey Island 7 Non-Fulfillment Glasco Concrete 1 Internet & Mobile device based transaction Tacoma RV 1 Failure To Adjust/Refund Chaplin's Bellevue Volkswagen 1 Other/Miscellaneous Kitsap Mental Health Services 4 Unauthorized Debit Venmo 1 Privacy Issues Prestige Alliance Limited 1 Data Breach ReMax Realty - Seattle 1 Other/Miscellaneous Travel Guard International 1 Refund Policies The Swanx 2 Credit/Financing Intelius 1 Other/Miscellaneous Motel 6 25 Imposter scam TechDrive Inc 2 Spanish Language Complaints Auburn Chevrolet 1 Billing Issues Shellpoint Mortgage Servicing 4 Internet & Mobile device based transaction Nordstrom Inc 8

Page 63 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Unsatisfactory Repair/Service US Cellular 4 Questionable Quality Product/Service Greg's Japanese Auto - Puyallup 1 Collection Activity (Fraudulent or mistaken ID) WSA LLC 1 Billing Issues South Seattle College 1 Unsolicited E-mail Experian Credit Reporting 2 Other/Miscellaneous Roku 1 Right To Cancel Anacortes Gun Shop 1 Unsatisfactory Repair/Service Parker Toyota aka Parker Auto Credit Finance 1 Billing Issues Rapid Yellow Pages 1 Questionable Quality Product/Service Kohl's 2 Failure To Deliver/Perform Coach Corral 2 Alleged criminal activity AIG 1 Other/Miscellaneous Bristol-Myers Squibb 3 Internet & Mobile device based transaction Klein Honda 1 Questionable Quality Product/Service Cabinets To Go 2 Failed communication attempts SaveMore Vacations 1 Rental agreements Evergreen Manor 2 Warranty Bruce Titus Ford of Port Orchard 2 Collection Practices Kittitas Valley Healthcare 1 Collections - Threatening behavior includes arrest Convergent Outsourcing fka ER Solutions 2 Failure To Deliver/Perform Tulalip Motor Sports 1

Page 64 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Fees Gold's Gym - Woodinville 1 Other/Miscellaneous Alki Auto Repair 1 Credit Reporting Error Genesis FS Card Services 3 Collection Activity (Fraudulent or mistaken ID) Criminal Justice Legal Law Services 1 Other/Miscellaneous Asurion Service Plans Inc 1 Advertising Reed Hein & Associates LLC dba Timeshare Exit Team 2 Governement agency complaint Coyote Ridge Corrections Center 3 Charge:Service Not Performed/Product not delivered Leavenworth Powersports Adventures 1 Unsolicited E-mail Norton Lifelock Inc 1 High Pressure Sales Bruce Titus Automotive Group 3 Other/Miscellaneous Online City Tickets 7 Collection Practices Prestige Financial Services 4 Other/Miscellaneous Northwest Hospital 3 Restriction/choice of goods or services AT&T Office of the President 1 Right To Cancel Target Stores 3 Other/Miscellaneous Whidbey Health 1 Spanish Language Complaints Rairdon Chrysler Dodge Jeep Ram of Kirkland 2 Failure To Adjust/Refund Hearthware / Nuwave 2 High Pressure Sales CarHop / UAC 1 Charge Above Estimate Enterprise Rent A Car 4 Questionable Quality Product/Service Jurassic Tour 1

Page 65 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous OMC Group 1 Refund Policies Qatar Airways 1 COVID-19 CHI Franciscan Health Systems 7 Other/Miscellaneous Pancic Law 1 COVID-19 PayPal 6 Imposter scam AOL Inc 1 Unauthorized Debit University Audi of Lynnwood 1 Misrepresentation of product or service Confluence Health 1 Other/Miscellaneous Kings Chimney and Fireplace Inc 2 Warranty MEPCO 1 Advertising Life Line Screening 2 Product Safety Werner Co 1 Charge:Service Not Performed/Product not delivered We Collect Timeshares, LLC 1 Failed communication attempts Midland Mortgage 1 Odometer Tampering Volkswagen of Olympia 1 Fees Timberland Village Mobile Home Park 2 Failure To Adjust/Refund Vroom 1 Charge:Service Not Performed/Product not delivered Regal Cinemas 1 Failure To Deliver/Perform N2 Publishing 1 Governement agency complaint IRS EIP (Electronic Payments) 4 Telemarketing Puget Sound Blood Center Headquarters 2

Page 66 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Gateway RV & Marine 1 Other/Miscellaneous Airmark Apartments 1 Privacy Abuse Square Inc dba Square Up/Square Cash 5 Collection Practices Allied Residential 1 Non-Fulfillment Time Inc 1 Billing Issues Greenacres Motors 1 Foreclosure Issue PennyMac Loan Services 13 Failure To Deliver/Perform Picket Fence Market 3 Inadequate Disclosure Dwayne Lane's Arlington Chevrolet 1 Other/Miscellaneous Gemini 2 Misrepresentation of Terms Camping World/FreedomRoads 1 Duty to comply with laws & codes Honahlee aka Dawn C's Land Hipcamp 1 Unsatisfactory Repair/Service Ziply Fiber fka Frontier Communications 84 Other/Miscellaneous Puget Sound Motorcycles 1 Questionable Quality Product/Service Eli Lilly & Company 1 Failure To Deliver/Perform Advantis Credit Union 1 Non-Fulfillment Country Financial 1 Other/Miscellaneous CarHop/UAC 47 Internet & Mobile device based transaction GrubHub 5 COVID-19 Trillium Apartments 1 Billing Issues The Bellingham Herald 7

Page 67 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Service Representation South Tacoma Motors 1 Identity Theft Best Buy 2 Unsatisfactory Repair/Service MOHELA 1 Unsatisfactory Repair/Service System Pavers 3 Charge:Service Not Performed/Product not delivered Seattle Times 2 Failure To Adjust/Refund Tanner Electric Cooperative 1 Billing Issues Pinnacle Credit Services 1 Other/Miscellaneous Master Pool & Spa 4 Internet & Mobile device based transaction Emusic 1 Contest/Sweepstakes advertising Martha Stewart Living Omnimedia 1 COVID-19 PSI License 1 Senior Exploitation Concierge Care Advisors 1 Other/Miscellaneous Like New Home Warranty 4 Right To Cancel Aptive Environmental 3 Failure To Adjust/Refund Camp Chevrolet 1 Failure To Deliver/Perform Webtronics 2 Other/Miscellaneous LegalZoom.com 4 Credit/Financing Gilbert Auto Group 4 Excessive Price or Charge Door Dash 3 Other/Miscellaneous Ford Hyundai of Kirkland 27 Rules & enforcement Baywood Mobile Home Park 4

Page 68 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Questionable Quality Product/Service Copart - Graham 2 Collection Practices Asset Recovery Associates 4 Other/Miscellaneous Airbnb 1 Discrimination State Farm Insurance 3 Failure To Provide Title/Registration Household Finance 1 Other/Miscellaneous People 4 People Transportation 1 Failure To Adjust/Refund Craigslist Inc 1 Health, safety or sanitation McDonald's 2 Billing Issues Avenue5 Residential LLC 1 Questionable Quality Product/Service Analytics Consulting LLC 1 Internet & Mobile device based transaction Vital Records Certificates 4 Right To Cancel Global Retreats Inc 1 Excessive Price or Charge Skagit Arms 1 Questionable Quality Product/Service Walden University 3 Inadequate Disclosure United Auto Group LLC 1 Excessive Price or Charge Astria Health Center 1 Unsatisfactory Repair/Service Actionaire 1 Unsatisfactory Repair/Service List4FlatFee.com 1 Unauthorized Debit Resume-Now.com 1 Failure To Deliver/Perform Chase Mortgage Banking Executive Office 17 Internet & Mobile device based transaction Anthropologie 1

Page 69 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Billing Issues Pacific Medical Center 2 Unsatisfactory Repair/Service AT&T Office of the President 13 Landlord/Tenant - Residential The Village on 7th 1 COVID-19 Jpay Inmate Services 2 Unsatisfactory Repair/Service Checkers Food Mart 1 Failure To Adjust/Refund Myles Entertainment 2 Fees Reverse Mortgage Solutions 1 Failure To Deliver/Perform Delta Dental fka Washington Dental Service/WDS 2 Charge:Service Not Performed/Product not delivered Thornbury Cabinets 2 Advertising WhitePages.com 1 Right To Cancel Petco 1 Infestation Tumwater Mobile Estates 1 Failure To Deliver/Perform Washington State Department of Licensing 4 Alleged criminal activity Real Estate Marketing 1 Questionable Quality Product/Service Becker's Used Cars 1 Other/Miscellaneous Sundance Energy 1 Employment Issue Professional Independent Locators, Inc. 2 Spyware / Malware eNom 1 Other/Miscellaneous Rodeway Inn - SeaTac 1 Negative Option Norton by Symantec 2 Collection Practices American Medical Response / Rural Metro 5

Page 70 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Billing Issues Humana Insurance Co. 1 Unauthorized Debit KeyBank National Association 4 Credit/Financing Pawnee Leasing 1 Inadequate Disclosure Unknown 22 Unsatisfactory Repair/Service Sono Bello 3 Failure To provide estimate CenturyLink 2 Unsatisfactory Repair/Service Ooma 1 Credit Reporting Error Frontier Communications 1 Billing Issues Planet Fitness 1 Failed communication attempts Shoppe Rocket Inc 1 ADA (Americans w/Disabilities Act) Fred Meyer 1 Not As Ordered Amazon.com 64 Billing Issues YCCS 1 Other/Miscellaneous Zoca Loans dba Rosebud Lending LZO 1 Negative Option Integrated Supply Center 1 Other/Miscellaneous Kirkland Nissan 4 Failure To Deliver/Perform Jegs Motors 1 Identity Theft Cornerstone Partners 1 Privacy Abuse Innovative Data Search / BankruptReport.com 4 Billing Issues Health Services LLC dba Miracle Ear 8 Other/Miscellaneous Ameriprise Financial 1

Page 71 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Third-Party Loan Modification Issue 1st United Consultants/United We Stand A Chance 1 Not As Ordered CARiD 1 Failure To Adjust/Refund Cake Central 3 Refund Policies KT Building Supply 1 Failure To Adjust/Refund Austin's Affordable Autos 4 Governement agency complaint Washington State Patrol 21 Advertising Magic Nissan of Everett 1 Other/Miscellaneous Tablio LLC 17 Misrepresentation of Terms Consolidated Communications 2 Governement agency complaint City of Longview Utilities 3 Warranty Big Sky Homes & Development 1 Landlord/Tenant - Residential Atrium On James 1 Scare Tactics Unknown 13 Collection Activity (Fraudulent or mistaken ID) Valley Medical Center 1 Questionable Quality Product/Service Spectrum Billing Services 1 Right To Cancel RV Acquisition Co LLC / RVs Northwest 1 Questionable Quality Product/Service Dutchmen Manufacturing 2 Non-Fulfillment Capitol City Honda 2 Misrepresentation of Terms Global Retreats Inc 1 Failure To Adjust/Refund Fidelity Brokerage Services, LLC 2 Unsolicited Mail Neptune Society 1

Page 72 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Right To Cancel Hearst Magazines 1 Questionable Quality Product/Service Nestle USA 2 Failure To Deliver/Perform Electric Amp Innovations, LLC 2 Right To Cancel Norwegian Air Shuttle ASA 1 Failure To Adjust/Refund Jimmy Z Appliance Services 7 Failure To Deliver/Perform Indestructible Shoes 4 Non-Fulfillment Mountain Crest Homes 1 Product Representation/Used Aamco Transmission 1 Discrimination Sea Mar Community Health Center 1 Excessive Price or Charge Correctional Billing Services / SECURUS 1 General maintenance Fran-Mar Villa 1 Other/Miscellaneous Kia of Puyallup 4 Inadequate Disclosure Aliera Healthcare Inc 1 Unsolicited Mail TD Canada Trust Bank 1 Failure To Deliver/Perform Artistic Jorge Upholstery 2 Excessive Price or Charge Liberty Mutual Insurance 1 Failure To Deliver/Perform scrpbk.co 1 Other/Miscellaneous Patriot Towing LLC 1 Failure To Deliver/Perform Aura Consulting Services 1 Unsatisfactory Repair/Service Discover Financial Services 4 Refund Policies DermaCare Tri-Cities 1

Page 73 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Application screening Washington State Employees Credit Union / WSECU 1 Internet & Mobile device based transaction Roselinlin 2 Other/Miscellaneous Force 10 Sports Management 3 Advertising Inquiry 1 Failure To Deliver/Perform TL 888 dba West Coast Window & Glass 1 Billing Issues Quality Inn and Suites 1 Alleged criminal activity Westcoast Adventures & Outfitting 1 Data Breach Coinbase Inc 1 Internet & Mobile device based transaction Superior Web Concepts dba Optimal Web Solutions 7 Failure To Adjust/Refund AXS Tickets 2 COVID-19 Wellington Apartments 1 Charge:Service Not Performed/Product not delivered Coast Communications 1 Internet & Mobile device based transaction Vital Statistics 2 Unsolicited Mail Rasier LLC dba Uber 1 Other/Miscellaneous Krav Maga Kirkland aka Kirkland Kickboxing 1 Billing Issues New York Times 3 Unsatisfactory Repair/Service Child Support Enforcement - Tacoma 1 Right To Cancel DeTray's Custom Housing 1 Other/Miscellaneous The Nord Store 1 Telemarketing Countrywide Periodicals 1 Collections - Threatening behavior includes arrest Kaufman & Associates 1

Page 74 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Computer Check Verification / CCV 1 Inadequate Disclosure Vancouver Clinic 2 Unsatisfactory Repair/Service AutoNation Chrysler Dodge Jeep Ram Bellevue 5 Other/Miscellaneous Montgomery Ward 2 Other/Miscellaneous Classmates.com / Memory Lane 3 International/Cross Border Rasier LLC dba Uber 1 Right To Cancel Great Wolf Lodge 1 Other/Miscellaneous Nations Lending 1 Other/Miscellaneous Marriott Residence Inn 1 Service Representation Thomas Geantil Real Estate 1 COVID Mask Compliance Multicare Health Systems 1 Unsatisfactory Repair/Service Pacific Air Systems 1 Non-Fulfillment Toyota of Lake City 1 Credit/Financing Autos Only - Lynnwood 1 Failure To Deliver/Perform Steve Hahn Motor Company 3 Not As Ordered ADT Security/Protection One Alarm Services 2 Right To Cancel Pierre Money Mart 4 Misrepresentation of Terms Mor Furniture 6 Collection Activity (Fraudulent or mistaken ID) Dexter Vanderoo/Process and Summons Division 1 Business Failure or Bankruptcy Blue Fin Sushi & Sashimi Buffet 2 Pets Valleybrook Village Mobile Home Park 1

Page 75 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Charitable Solicitation Issue Fabric of Life Foundation aka Schillios Development 2 Foundation Other/Miscellaneous Tinder 4 Other/Miscellaneous Northwest Ambulance 3 Questionable Quality Product/Service Wilson's Furniture 1 Other/Miscellaneous Iolo Technologies LLC 1 Excessive Price or Charge DS Services of America 1 Other/Miscellaneous Valley Auto and T90 Diesel 1 Questionable Quality Product/Service Autos Only 6 Inadequate Disclosure Oz Fitness 1 Credit Reporting Error Dynamic Collectors 1 Questionable Quality Product/Service Mindy's Paws & Claws 2 Right To Cancel ADT Security 12 Other/Miscellaneous Sports Authority #723 1 Questionable Quality Product/Service Safeway 22 Credit/Financing Seattle Motorsports 3 Duty to comply with laws & codes Bellevue Plumbing & Heating, Inc. 1 Warranty Audi Seattle 1 Questionable Quality/Used Affordable Auto Rental and Sales 1 Other/Miscellaneous ACS Corporation / Advance America / Legal Department 2 Other/Miscellaneous Mortgage Protection Insurance 1

Page 76 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Invoice - misleading or fraudulent Verizon Wireless 5 Governement agency complaint Volkswagen of America 2 Misrepresentation of product or service Watson Productions 1 Misrepresentation of product or service Amazon Affiliate Consultants 1 Unsatisfactory Repair/Service Renton Chrysler Dodge Jeep Ram 3 Identity Theft Evergreen Sales & Lease 1 Health, safety or sanitation Oasis Farms 1 Charitable Solicitation Issue Bloodworks Northwest 2 Failure To Deliver/Perform IronFire Design and Fabrication 1 Failure To Adjust/Refund Radio Shack Corporation 4 Invoice - misleading or fraudulent Yamaha Motor Finance USA 1 Advertising Auto Nation 1 Questionable Quality Product/Service Rodeway Inns & Suites 2 Not As Ordered US Online/SuddenBlitz.com/SuddenValues.com 1 Other/Miscellaneous Credit International 2 Governement agency complaint Marathon Studios Inc. aka FederalPay.Org 1 Charge:Service Not Performed/Product not delivered Ambetter from Coordinated Care 1 Unnecessary Repair/Service 48 Service Representation Chaney Instruments Co 1 Inadequate Disclosure Coast Communications 1 Non-Fulfillment ModernChef aka Sansaire 2 Advertising Okanogan County Realty Company 1

Page 77 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Right To Cancel Hawaiian Airlines 2 COVID-19 Olympic Fitness Club 1 Other/Miscellaneous Sound Oxygen Services 1 Non-Fulfillment Pacific Credit Services 1 Credit/Financing KarMart Chrysler Jeep Dodge Ram 2 Failure To Deliver/Perform HD Fast Tax LLC 2 Collection Practices Gila Corporation 2 Questionable Quality Product/Service Windy Chevrolet 2 Road Maintenance West Valley Place Mobile Home Park 3 Other/Miscellaneous Northwest Harley Davidson 2 Other/Miscellaneous Clarkston Boys and Girls Club 2 Rules & enforcement Castle Rock Mobile Home Park 1 COVID-19 WinCo Foods - Bremerton 1 Screening / denial of sale or tenancy Bay View Mobile Home Park 1 Other/Miscellaneous Seattle Mattress Company 1 Unsatisfactory Repair/Service Olympic Rental and Landlord Services 1 Billing Issues Kadlec Regional Medical Center 9 Internet & Mobile device based transaction Gorge Amphitheatre 2 Failure To Deliver/Perform Jorve Corporation 1 Unsatisfactory Repair/Service Great Floors - Lacey 2 Right To Cancel Kirby Worldwide Corp 13

Page 78 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Application screening Sterling Infosystems dba Sterling Backcheck 1 Failure To Deliver/Perform Remitly Inc 3 Collection Practices U-Haul 2 Unsatisfactory Repair/Service Everett Clinic / Optum 4 Excessive Price or Charge Tacoma News Tribune 3 Right To Cancel Song Ticketing 2 Billing Issues United Cash Loans 1 Other/Miscellaneous Alpine Recovery Services 1 Unsatisfactory Repair/Service Natural Creations Pools LLC 1 Landlord/Tenant - Residential Neiders Management/The Crossing Apartments 2 Failure To Deliver/Perform OK Auto Sales 1 Other/Miscellaneous EPS / Electronic Payment Systems 1 Questionable Quality Product/Service Still Properties 1 Unsatisfactory Repair/Service America's First Choice, Inc. 1 Non-Fulfillment LG Auto 1 Product Representation/Used Sunset Auto 1 Inadequate Disclosure Bel Red Energy Solutions 1 Excessive Price or Charge Big Picture Loans 2 Charge:Service Not Performed/Product not delivered United Airlines 1 Other/Miscellaneous Carnival Cruise Lines 1 High Pressure Sales Allied Solution Group 1

Page 79 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Questionable Quality Product/Service Affordable Auto Liquidators 1 Packing Capitol City Honda 1 Failure To Deliver/Perform FBA Stores LLC aka FBA Distributors LLC aka AWS LLC 17 Charge:Service Not Performed/Product not delivered Karma Mobility 1 Unauthorized Repair/Service Camping World/FreedomRoads 1 Excessive Price or Charge Hughes Network Systems 3 Billing Issues OfferUp Inc 1 Misrepresentation of product or service Autos Only - Burien 1 Billing Issues Penser North America 1 Billing Issues American Honda Finance 1 Billing Issues Northwest Emergency Physicians 3 Charge:Service Not Performed/Product not delivered West Coast Fitness - Lacey 1 Other/Miscellaneous Poulsbo RV 16 Failure To Provide Title/Registration Unlimited Auto Deals LLC 1 Other/Miscellaneous Gee Automotive Libery Lake LLC dba Mercedes Benz of 1 Spokane Forced Place Insurance Central Mortgage 1 Foreclosure Issue Equifax Office of Consumer Affairs 1 Not As Ordered Rairdon Honda of Burien 1 Wireless portability Virgin Mobile 4 Unsatisfactory Repair/Service Alekson Property Management aka APM Pros 1

Page 80 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Larson Dodge of Puyallup 1 Internet & Mobile device based transaction Princess Cruises 6 Failure To Deliver/Perform FashionMia-Xi'an Ao Peng Network Technology Co 1 Misrepresentation of product or service FreedomPop 3 Charge Above Estimate Maaco - Puyallup 1 Excessive Price or Charge Northmont Resort Properties 1 Billing Issues Providence Hospital 1 Failure To Deliver/Perform WorldRemit 1 COVID-19 Sunshine Propane 1 Charge:Service Not Performed/Product not delivered Masseys 1 Invoice - misleading or fraudulent Unknown - Fraudulent Collection Agency 2 Right To Cancel Morgan Family YMCA 1 Billing Issues Kleritec 1 Billing Issues Tri-Cities Laboratory 2 Other/Miscellaneous Natural Creations Pools LLC 1 Warranty Pierre Money Mart 2 Misrepresentation of product or service Green Truck Company LLC 1 Other/Miscellaneous Lake City Distribution 1 Other/Miscellaneous Evergreen Autoworks 1 Billing Issues Anderson Santiago PLLC 1 Billing Issues Ideal Image Laser 1 Unsatisfactory Repair/Service Computershare Investor Services 1

Page 81 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Right To Cancel Home Safety Research 5 Discrimination Bud Clary Chevrolet, Oldsmobile, Cadillac, Suzuki 2 Failure To Deliver/Perform BioSmart Technologies aka Earthwise 2 Failure To Deliver/Perform azcozy.com 2 Charitable Solicitation Issue American Handicapped and Disadvantaged Workers 2 Bait & Switch AutoZone Inc 1 Advertising Northwest Chevrolet Buick GMC Cadillac of Bellingham 1 Advertising Real Estate Equity Exchange Inc dba Unison 1 Spanish Language Complaints Lightinthebox.com 1 Other/Miscellaneous Car Pros Chrysler, Jeep, Dodge, Ram 2 Other/Miscellaneous GrubHub 12 Questionable Quality/Used Meineke Car Care Corporate 1 Unauthorized Debit Norton Antivirus / Symantec Corp 3 Other/Miscellaneous JD Installation 1 Unauthorized Debit Boeing Employees Credit Union/BECU 1 Data Breach Office of Personnel Management 1 Failure To Adjust/Refund National Administrative Dealer Services/NADS 1 Failure To Adjust/Refund Schneider Homes 1 Questionable Quality Product/Service Square Inc dba CashApp 1 Billing Issues Achieve KI 1 COVID-19 Freighthouse Square Venues 1

Page 82 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Questionable Quality Product/Service Bickford Ford 5 Failure To Adjust/Refund US Bank Corporate Compliance 24 Student Loan Issue General Revenue 1 Foreclosure Issue Pinnacle Financial 1 Misrepresentation of product or service Bounce Back 1 Non-Fulfillment Michelle Nelson Taxidermy 2 Non-Fulfillment OfferUp Inc 5 Failure To Adjust/Refund Camping World/FreedomRoads 2 Identity Theft Suttell Hammer & White, PS 1 Failure To Deliver/Perform Direct Processors 2 Other/Miscellaneous Office of the County Clerk, Pierce County 1 Failed communication attempts Yelp.com 1 Right To Cancel AVAST Software Inc 1 Misrepresentation of Terms Blonde Fury Upholstery 1 Questionable Quality Product/Service US Expediters Inc. dba Cpap.com 1 Advance Fee Fraud PayPal 7 Non-Fulfillment Toyota Motor North America Inc 3 Billing Issues Prime Locations 1 Failure To Adjust/Refund Mozy/Decho Corporation 1 Refund Policies Kohl's 2 Price Gouging QFC aka Quality Food Centers 16

Page 83 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Spyware / Malware Call to Resolve 1 Billing Issues Publishers International 1 Telemarketing IDCServco 1 Charge:Service Not Performed/Product not delivered 1 Failure To Adjust/Refund Miracle Mate USA 1 Misrepresentation of Terms Go-today 1 Other/Miscellaneous Le-Vel.com 1 Imposter scam Washington-information.org 4 Charge Above Estimate McDonald's 1 Right To Cancel University of Phoenix/Office of Dispute Management 2 Other/Miscellaneous Del Rey Mobile Home Park 1 Unauthorized Debit Merchant Services Direct LLC/Sphyra/World Wide 1 Solutions Systems Misrepresentation of product or service Quality Auto Sales 1 Questionable Quality Product/Service Metro PCS 21 Discrimination Tom Matson Chrysler Jeep Dodge Ram 1 Warranty US Automotive Protection Services 2 Unsatisfactory Repair/Service CreateSpace.com 1 Billing Issues Hughes Dental Group 2 Billing Issues Legacy Long Distance 4 Failure To Deliver/Perform Yakima County Board of Commissioners 1

Page 84 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Inadequate Disclosure Appliance & Refrigeration Hospital 1 Internet & Mobile device based transaction Imani Almilyardir Co 8 Other/Miscellaneous Physicians and Dentists Credit Bureau 2 Alleged criminal activity Department of Children, Youth, & Families/DCYF 3 Bushing King Volvo of Bellingham 1 Internet & Mobile device based transaction Activision Blizzard dba Blizzard Entertainment 8 Phishing Avis / 1 Other/Miscellaneous Pacific County Sheriff 1 Unordered/Unsolicited Merchandise Open Business Solutions 1 Failure To Deliver/Perform Kitchen Transformations 1 Failure To Deliver/Perform American Classic Homes 1 Privacy Issues YouTube LLC 3 Unsatisfactory Repair/Service McKinley Irvin Law Office 1 Failure To Adjust/Refund Montessori Plus School 13 Other/Miscellaneous Global Green Energy 1 Billing Issues Anytime Fitness - Woodinville 3 Screening / denial of sale or tenancy Battle Ground Mobile Estates 3 Landlord/Tenant - Residential The Reserve at Town Center Apartments 1 Unsatisfactory Repair/Service AHO Construction 1 Questionable Quality Product/Service Affordable Dentures - Tacoma 2 Non-Fulfillment Park Model Homes 1 Warranty Omnisure Group 1

Page 85 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Non-Fulfillment Jackson Hewitt Tax Service 1 Other/Miscellaneous United Roofing Solutions 1 Credit/Financing KeyBank National Association 11 Other/Miscellaneous Woodmark Hotel 1 Screening / denial of sale or tenancy Fairway Estates Mobile Home Park 1 Health, safety or sanitation Lakebay Marina & Resort 1 Other/Miscellaneous CashNetUSA 3 Advertising FBA Stores LLC aka FBA Distributors LLC aka AWS LLC 2 Other/Miscellaneous Best Western Headquarters 2 Other/Miscellaneous Bremerton Police Department 4 Billing Issues Kelleher Motor Company 1 Not As Ordered ContextLogic Inc dba Wish.com 2 Collection Practices Silver Cloud Financial 2 Failure To Return Goods/Part Wild West Trucks 1 Other/Miscellaneous US Vessel Documentation 2 Misrepresentation of Terms Bittrex 1 Failed communication attempts T-Mobile 9 Advertising Seattle Times 5 Misrepresentation of Terms Burien Chevrolet 2 Other/Miscellaneous Family Fresh Air 2 Non-Fulfillment Ashwood Towing LLC 1

Page 86 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Right To Cancel Steve Hahn Motor Company 1 Warranty Unknown 5 Misrepresentation of Terms Len's Automotive 1 Unauthorized Repair/Service Frontstream Payments 1 Credit/Financing Mercedes Benz Financial Services 1 Failure To Adjust/Refund Indigo Real Estate Services Inc 1 Failure To Adjust/Refund Washington State Employment Security Department 2 Product Safety Boeing 1 Questionable Quality Product/Service Horizon Credit Union - Spokane Valley 1 Failure To Deliver/Perform Frontline Auto Centre Inc 1 Unauthorized Repair/Service Q Link Wireless LLC 1 Governement agency complaint Alderwood Water and Wastewater 2 Unregistered or Unlicensed Business Amazon.com 4 Billing Issues Airport West Animal Clinic 1 Failed communication attempts Ready 2 Repair 1 Failure To Deliver/Perform 507 Motor Sports 1 Warranty Vizio 2 Other Vulnerable Audience Exploitation Consumer Auto Liquidators dba CAL Cars 1 Other/Miscellaneous Alonda Villa 1 Questionable Quality Product/Service Newspapers.com / Ancestry.com 1 Unauthorized Debit Charter Communications 1

Page 87 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Timeshare / Travel Club solicitation Issue 44 Misrepresentation of Terms Mazda of Everett 4 Other/Miscellaneous General Nutrition Center/GNC 4 Misrepresentation of product or service George Gee Kia/GMC 1 Rental agreements Maple Grove RV Resort 2 Excessive Price or Charge CenturyTel 1 Internet & Mobile device based transaction Lime 1 Other/Miscellaneous Advanced Recovery of Seattle & Tacoma 1 Advertising SalvageBid 1 Unsatisfactory Repair/Service Car Toys Corporate Headquarters 14 High Pressure Sales Merchants Acceptance Corporation 1 Unsatisfactory Repair/Service Best Hearth and Home 1 Other/Miscellaneous Perfection Tire - Spokane 1 Packing Eastlake Auto Brokers 2 Inadequate Disclosure Merck Medco 1 Right To Cancel Hulu 3 Other/Miscellaneous Alliance For Shared Health 2 Warranty Philips Resperonics Mediquip 1 Charge Above Estimate Meineke Car Care Corporate 2 Privacy Issues Arcadia Young Adult Shelter 1 Other/Miscellaneous Consumer Auto Liquidators 3

Page 88 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Inadequate Disclosure BellaEssence 1 Failed communication attempts VA Puget Sound Health Care 1 Misrepresentation of Terms Spirit Auto Center LLC 4 Failure To Deliver/Perform Simmerland Corporation 2 Billing Issues Valley Hospital and Medical Center 5 Unsatisfactory Repair/Service Audi Spokane 2 General maintenance Sun Tides MHC 3 Failure To Deliver/Perform Auto's Only 2 COVID-19 Disneyland Park 3 Other/Miscellaneous Boeing Employees Credit Union / BECU 64 Internet & Mobile device based transaction Christian Prayer Center AKA Velorum Inc 31 Warranty Hannah Motor Company dba Dick Hannah 9 Service Representation Future Ranking dba Optimized Solutions 3 Internet & Mobile device based transaction Checkr 1 Credit/Financing Reliant Funding 3 Credit Reporting Error 34 Unsolicited Mail Salvation Army - Everett 1 Other/Miscellaneous Redplum/ Valassis 1 Failure To Deliver/Perform Hudson Auto Center 1 Other/Miscellaneous Andrew Hatleastad/landlord 1 Non-Fulfillment UniGroup / Mayflower Transit LLC 1

Page 89 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Billing Issues Seattle Veterinary Specialists/Blue Pearl Vet 3 Mortgage Servicing Issue Gesa Credit Union 1 Misrepresentation of product or service Pioneer Electronics 2 Right To Cancel West Seattle Athletic Club 9 Other/Miscellaneous Valley Furnace Inc 3 Right To Cancel Satisfaction Enterprises 3 Other/Miscellaneous Preferred Renewal Service 1 Advertising Hughes Network Systems 4 Other/Miscellaneous City of Renton 5 Misrepresentation of product or service Home Advisor 6 Unsatisfactory Repair/Service Olympia Auto Sales 2 Questionable Quality Product/Service Mercedes Benz of Tri Cities 2 Other/Miscellaneous Jumpers 3 Other/Miscellaneous Sleep Number Corporation 10 Rules & enforcement Camelot Square Mobile Home Park 1 Charge:Service Not Performed/Product not delivered Dick's Heating and Air Conditioning 1 Failure To Deliver/Perform Central Standard Timing AKA: Central Standard Design 2 Right To Cancel Networx.com 1 Other/Miscellaneous Trailers Plus - Olympia 1 Failure To Deliver/Perform Northwest Motorz Inc 1 Failure To Adjust/Refund Service Magic / Home Advisor 1

Page 90 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Non-Fulfillment Pacific Rim CR LLC 1 Other/Miscellaneous Brookhollow Mobile Home Court 2 Billing Issues AXS 1 Homeowner/Condo Association complaint or concern Timberlakes HOA 1 Billing Issues Gentle Dental 17 Other/Miscellaneous FBA Stores 4 Misrepresentation of Terms Walker's Renton Subaru 3 Questionable Quality Product/Service Ashley Furniture - Spokane 2 Bait & Switch Northwest Motorsports 1 Prizes & Promotion Issue Coastal Aire Concepts 3 Employment Issue Washington Federal Savings 1 Identity Theft California Employment Development Department 1 Misrepresentation of Terms FloHawks Plumbing and Septic/Northwest Cascade Inc 1 Failure To Deliver/Perform Livengood Motors 1 Credit/Financing Honda of Fife 1 Charge Above Estimate C&R Marketing dba Your Better Tomorrow 1 Failure To Deliver/Perform Amerigroup 2 Billing Issues MD Auto Sales 1 Inadequate Disclosure AmeriGas 1 Failure To Deliver/Perform Younker Nissan of Renton 1 Questionable Quality Product/Service Experian Credit Reporting 5

Page 91 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Brinks Home Security 3 Failure To Provide Title/Registration Kirkland Buick GMC 1 Credit Reporting Error Spokane Emergency Physicians 1 Other/Miscellaneous Brooks Biddle Automotive 1 Identity Theft Northwest Landscape Services 1 Billing Issues - Seattle 3 Failure To Adjust/Refund Powderpigs Ltd 2 Billing Issues Fluent Home LLC 4 Advertising Playboy Magazine 1 Failure To Adjust/Refund Truck City RV Sales 3 Inadequate Disclosure Tom Denchel Ford Country 2 Collection Activity (Fraudulent or mistaken ID) Department of Legal Affairs 3 Discrimination Dollar Tree Corporate Office 2 Billing Issues Ace Parking Management 1 Charge Above Estimate Gilbert Auto of Walla Walla dba Gilbert Auto Chrysler Jeep 1 Dodge Ram Utilities Ardena-Gale Mobile Home Park 2 Failure To Deliver/Perform Michael's Volkswagen of Bellevue 2 Other/Miscellaneous Europe Express 1 Billing Issues 21st Mortgage Corporation 1 Other/Miscellaneous JCC Investment Group 5

Page 92 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

General maintenance Allimor Estates LLC 1 Invoice - misleading or fraudulent American Yellow Group 4 Advertising Remitly Inc 2 Charge Above Estimate Fidelity Locksmith 1 Questionable Quality Product/Service Washington Water Service Company 1 Collection Practices Receivable Management Services 1 Failure To Deliver/Perform Soul Fitness 1 Misrepresentation of product or service Thumbtack.com 1 Governement agency complaint US Department of State 4 Bait & Switch Magic Toyota 1 Landlord Prohibited Acts Heather Hills Mobile Home Park 67 Billing Issues Dick Says Yes 1 Governement agency complaint City of Auburn 7 Failure To Deliver/Perform Nike 1 Unsatisfactory Repair/Service Victra Wireless - Lacey 1 Other/Miscellaneous Prestige Auto Center 1 Other/Miscellaneous Port Angeles Police Department 1 Collection Practices Quest Diagnostics 3 Misrepresentation of product or service PRCO 1 General maintenance North Seattle College 1 Failure To Adjust/Refund Credit One Bank 2 Misrepresentation of product or service Titus-Will Chevrolet Buick GMC Cadillac 1

Page 93 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Credit/Financing DR Horton Inc 1 Internet & Mobile device based transaction Jet Blue Airways 1 COVID-19 Soul Fitness 10 Unsatisfactory Repair/Service CDC Management Services 1 Credit/Financing Car Craft Auto Sales 2 Other/Miscellaneous Seattle Department of Transportation 4 Other/Miscellaneous Washington Auto Sales 2 Other/Miscellaneous Nationstar Mortgage 24 Misrepresentation of product or service Jaguar Land Rover of Bellevue 1 Right To Cancel Global Fitness 1 Inadequate Disclosure Mid Valley Chrysler Jeep Dodge 1 Billing Issues Aspen Land Surveying 1 Charge:Service Not Performed/Product not delivered TDS Telecom 1 Failure To Deliver/Perform Coumbs RV Truck Accessories 1 Unsatisfactory Repair/Service Lee Johnson Mazda 1 Billing Issues Chapman Financial Services 5 Charitable Solicitation Issue Friends of the Farms aka Trust for Working Landscapes 2 Misrepresentation of product or service Ranchers Choice 1 Unsatisfactory Repair/Service CenturyLink 346 Questionable Quality Product/Service First Data 1 Unsatisfactory Repair/Service Seattle Home Appliance 1

Page 94 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous MetaBank 6 Billing Issues Hewlett Packard / HP 1 Failure To Adjust/Refund Avenue5 Residential LLC 1 Phishing NTS Global/NTSITCare 2 Other/Miscellaneous All Transmissions 1 Rental agreements Canyon Mobile Park 1 Screening / denial of sale or tenancy Lone Cedar Mobile Home Park 1 Business Failure or Bankruptcy Allied Power Solution 1 COVID-19 Community Colleges of Spokane 1 Failure To Adjust/Refund Renew Beauty Med Spa 1 Unsatisfactory Repair/Service Philips Resperonics Mediquip 1 Failure To Deliver/Perform Leaf Filter/Leafless in Seattle/Mastershield/Gutters Perfect 3 Refund Policies Drugstore.com 1 Billing Issues Pentagon Federal Credit Union 1 Misrepresentation of Terms Eliot Management Group 5 Unsatisfactory Repair/Service Outerwall Inc 2 High Pressure Sales Kia of Puyallup 1 Questionable Quality Product/Service Lakewood Auto Center 1 Non-Essential Business Open Fitness 19 1 Unsatisfactory Repair/Service Sound Ford of Renton 1 Failure To Adjust/Refund EVA Airlines 1

Page 95 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Advertising A Place for Mom 4 Failure To Adjust/Refund Lenovo 3 Unsolicited E-mail Canadian Pharmacy 1 Unsolicited Mail Republican National Committee 4 Failure To Deliver/Perform Karma Mobility 1 Failure To Adjust/Refund M and D Appliance Service 1 Unsatisfactory Repair/Service Pacific Dermatology and Cosmetic Center 1 Business Failure or Bankruptcy Family Classic Homes Inc 1 Advertising T-Mobile 64 Credit/Financing Boeing Employees Credit Union / BECU 19 High Pressure Sales Nissan of Olympia 1 Privacy Abuse Sterling Infosystems dba Sterling Backcheck 1 Other/Miscellaneous ServiSolutions 2 Other/Miscellaneous Toys R Us/ Babies R Us 2 Failure To Adjust/Refund Lifewise Health Plan 1 Other/Miscellaneous Dyson Inc 6 Credit Reporting Error Whatcom Educational Credit Union 1 Failure To Adjust/Refund Carnival Cruise Lines 5 Governement agency complaint Washington State Parks & Recreation Commission 4 Identity Theft David B Schumacher 1 Other/Miscellaneous A Advanced Septic Services Inc 4

Page 96 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Advertising Beacon Plumbing & Mechanical 2 Short Sale Rushmore Loan Management Services 1 Duties of Landlord Gonzalez Mobile Home Park 2 Product Safety Pacific Bath 1 Misrepresentation of product or service Baths Only fka Nathan Construction 1 Inadequate Disclosure Clark Public Utilities 1 Failure To Deliver/Perform WorldWide Electronics dba Buy TV Today 72 Health, safety or sanitation Rustic Villa Mobile Home Park 1 Insufficient Quantity/Sale Cabela's 1 Privacy Issues Chowbus Inc 1 Billing Issues SoundPath Health 3 Credit Reporting Error Accounts Receivable Inc 1 Collection Practices Rapid Yellow Pages 1 Questionable Quality Product/Service SouthSound Outreach 1 Charge:Service Not Performed/Product not delivered Choice Media 1 Inadequate Disclosure Del Toro Auto Sales 2 Employment Issue Seattle Children's Hospital 1 Failure To Deliver/Perform Our Fabric Stash 2 Failure To Adjust/Refund Intrepid Travel 2 Billing Issues Puget Sound Restoration Inc 1 Road Maintenance Firs Mobile Home Park 4

Page 97 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Landlord/Tenant - Residential Lake Villa Apartments 1 High Pressure Sales Impact Rankings dba Direct Web Solutions 1 Billing Issues Pierce County Refuse Recycle 1 Other/Miscellaneous Brenda's Bostons 3 Billing Issues City of Edmonds 2 Warranty Ashley Furniture/Ashley Homestore Corporate Office 2 Repossession EZ Buy Motors 3 Bushing Vancouver Auction Outlet 2 Other/Miscellaneous Ovaon 1 Failure To Return Goods/Part Curbside Motors 1 Misrepresentation of product or service Q Motors 1 Failure To Adjust/Refund Firestone Corporate Office 2 Internet & Mobile device based transaction Earthlink Network 1 Direct Mail Advertising Publishers Billing Association 1 Unauthorized Debit AllianceOne 1 Questionable Quality Product/Service RealSelf.com 1 Telemarketing Duct Service 3 Utilities Tri-Mountain RV Park 3 Other/Miscellaneous Swagath Indian Grocery Store 1 Billing Issues Solferino Homes Inc 1 Other/Miscellaneous I5 Motors 1

Page 98 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Buy Rite Auto Sales 1 Other/Miscellaneous Whiteys Public Auto Auction 1 Failure To Adjust/Refund Teeter Hang Ups 2 Questionable Quality Product/Service Larry H Miller Downtown Toyota 3 Forged or Altered Documents Diamond Resorts International 1 Phishing Washington State Department of Retirement Systems 1 Charge:Service Not Performed/Product not delivered Timeshares By Owner 1 Other/Miscellaneous Karmart Automotive Group 3 Wireless portability MCI Worldcom Wireless 1 Partial Performance J and J Fencing 1 Other/Miscellaneous Trader Joe's - Shoreline 4 Warranty Rainshield Roofing & Construction 1 Excessive Price or Charge Ciox Health 1 Charge:Service Not Performed/Product not delivered Crane's All Ears Hearing Center 1 Misrepresentation of Terms Frontline Motors 1 Other/Miscellaneous Quality Auto Center 1 Misrepresentation of product or service First National Auto Sales Inc dba First National Fleet and 1 Lease Unsatisfactory Repair/Service JP Automotive Service & Transmission 2 Landlord/Tenant - Residential North Sound RV Park 1 Failure To Deliver/Perform TaxAct Online 1

Page 99 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Billing Issues Old Navy 1 Landlord/Tenant - Residential Cambridge Park Villa Apartments LLC 2 Credit/Financing Credit One Bank NA 9 Warranty Nautilus/Bowflex/Schwinn/Universal/Octaine Fitness 4 Unsatisfactory Repair/Service Washington Financial Advisors 2 Telemarketing National Disability 1 Failure To Deliver/Perform Alekson Property Management aka APM Pros 18 Unordered/Unsolicited Merchandise The News Tribune 2 Unsatisfactory Repair/Service Riverside Ford 1 Unsatisfactory Repair/Service All Green Carpet Cleaning 1 Warranty Blade Chevrolet 1 Service Representation BMW Northwest 1 Excessive Price or Charge Larson Automotive Group 10 Other/Miscellaneous Total Home Solutions 1 Rent raise Meridian Mobile Estates 1 Other/Miscellaneous Roosalka Limited Shipping 1 Right To Cancel Dojo 3 8 Billing Issues Raymark Plumbing and Sewer 1 Senior Exploitation American Fresh Air Air Duct and Dryer Vent Cleaning 2 Misrepresentation of Terms US Air Ducts & Sky Builders Inc / Ducts Tigers / DLM 1 Services Misrepresentation of product or service Admiral's Cove Beach Club 6

Page 100 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failed communication attempts 175 Other/Miscellaneous JM Construction & Landscape LLC 5 Questionable Quality Product/Service Classic Muffler & Auto Repair 1 Unsatisfactory Repair/Service CenturyTel 3 Charge Above Estimate Honda of Fife 1 Unauthorized Repair/Service Renewal by Andersen Window Replacement 1 Refund Policies Carvana 1 Non-Fulfillment Murrey's Disposal 1 Failure To Adjust/Refund Stuart Lee Rebates 3 Privacy Abuse Pediatrix Obstetrix Medical Group/Mednax Services 1 Other/Miscellaneous Catapult Adventure Park 2 Billing Issues AllianceOne 16 Failure To Deliver/Perform Liberty Mutual Insurance 14 Failure To Deliver/Perform Sqigle Inc 15 Failure To Deliver/Perform Stratford Career Institute 1 Misrepresentation of Terms Natera 1 Misrepresentation of Terms Firestone Corporate Office 2 Repossession AutoLoans LLC 1 Questionable Quality Product/Service Clarion Hotel - Federal Way 1 Other/Miscellaneous Google Incorporated 201 Failure To Deliver/Perform Montgomery Purdue Blankinship and Austin 1 Failure To Deliver/Perform American Income Life Insurance Company - Vancouver 1

Page 101 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Non-Fulfillment Mvelopes 1 General maintenance North Cheney Mobile Home Park 1 Other/Miscellaneous Championship Motors 2 Warranty Honda of Kirkland 1 Misrepresentation of Terms Bluegreen Vacations Corporation 2 Employment Issue Nordstrom Inc 1 Utilities Kloshe Illahee 1 Not As Ordered Seattle Seahawks Official Online Store 1 Credit/Financing OmniTechSupport.com aka Customer Focus Services, LLC 1 Invoice - misleading or fraudulent 61 Questionable Quality Product/Service Rich's Car Corner 4 Warranty Renton Chrysler Dodge Jeep Ram 1 Inadequate Disclosure Washington Secretary of State 1 Questionable Quality Product/Service Triple C Auto Brokers 1 Unsatisfactory Repair/Service J and K Street Rods 1 Other/Miscellaneous Elite eCommerce aka Elite Marketing Pro LLC 1 Inadequate Disclosure Credit One Bank NA 1 Failure To Deliver/Perform Pelican Home Improvements LLC dba MacPherson 1 Exteriors Other/Miscellaneous On-Site.com Rental History Verification 1 Inadequate Disclosure National Park Reservations/Aramark Corporation 1

Page 102 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Unauthorized Repair/Service WellCare 1 Other/Miscellaneous Amazing Touch Mobile Detailing 1 Misrepresentation of Terms Ace Hardware Corporation 1 Other/Miscellaneous Payward Ventures Inc dba Kraken 1 Failure To Deliver/Perform Coast to Coast Carports 9 Advertising Crystal Springs Water dba DS Waters of America 1 Discrimination We Bull Financial LLC/Webull.com 1 Billing Issues Meritain Health 2 Collection Practices Modern Security Systems 1 Misrepresentation of product or service Live Nation Entertainment Inc 1 Other/Miscellaneous Jefferson Capital Systems 7 Other/Miscellaneous Comfort Dental 2 Imposter scam Olympic Collection/OCI 1 Forged or Altered Documents Bob Hall Honda 1 Other/Miscellaneous Autonation Subaru 1 Bait & Switch Haggens Inc. dba Top Foods 1 Collection Activity (Fraudulent or mistaken ID) Verizon Wireless 4 Advance Fee Fraud Go Bank 1 Billing Issues Performance Home Medical 8 Internet & Mobile device based transaction Frontier Ford 1 Internet & Mobile device based transaction OKHomeonline.com 2 Internet & Mobile device based transaction Hewlett Packard/HP 2

Page 103 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Internet & Mobile device based transaction Gate 1 Travel 1 Phishing Magic Jack LP / Ymax Communications 3 Price Gouging Shell 17 Billing Issues Big Lots 1 Inadequate Disclosure Exceed LLC dba ijustjoined.com 1 Phishing Ammyy.com 1 Other/Miscellaneous Arbor Square Apartments 2 Unsolicited Mail Spokane's Superior Solutions 2 Internet & Mobile device based transaction C&R Marketing dba Your Better Tomorrow 15 Other/Miscellaneous Michael's Toyota of Bellevue 3 Warranty Sumner Transmission and Auto 1 Non-Fulfillment Esurance 1 Misrepresentation of Terms Larry H Miller Downtown Toyota 2 Discrimination Indeed Inc 1 Excessive Price or Charge FedEx Customer Relations 1 Other/Miscellaneous Eventbrite 4 Bait & Switch Ziply Fiber fka Frontier Communications 9 Unauthorized Repair/Service PayPal 10 Unauthorized Repair/Service Roof Therapy 1 Misrepresentation of product or service Innovative Energy Solutions 2 Excessive Price or Charge Grocery Outlet Bargain Market #240 1

Page 104 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Deliver/Perform S & S Best Auto Sales 2 Senior Exploitation Lionesse Beauty Bar - Southcenter Mall 1 Misrepresentation of product or service Instant Checkmate 1 Failed communication attempts Stellar Recovery 1 Failed communication attempts Mobile Estates 2 Failure To Deliver/Perform GoDirect Foods 2 Unauthorized Repair/Service Dex One AKA 2 Advertising Adzam Inc dba Doug's Lynnwood Mazda 5 Other/Miscellaneous Flying Carpet Mobile Estates 1 Other/Miscellaneous Cresthaven Mobile Home Park 2 Other/Miscellaneous Seattle City Council 4 Unsatisfactory Repair/Service Emerald Communities 1 Other/Miscellaneous SmartPay Leasing 1 Billing Issues Thompson Appliance Service 1 Billing Issues Washington Healthcare Exchange/Washington Healthplan 8 Finder/Washington Health Benefit Exchange Other/Miscellaneous Subaru of Puyallup 6 Price Gouging Whole Foods Market 2 Questionable Quality Product/Service Toyota Mercedes-Benz of Bellingham 5 Unauthorized Repair/Service Go2Bank 2 Rent raise Cascade Park Village 33

Page 105 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Telemarketing Monster Reservations Group 1 Charge:Service Not Performed/Product not delivered Appliance Recycling Outlet 1 Advance Fee Fraud Wells Fargo CRA Risk Management 4 Other/Miscellaneous Whirlpool Executive Office 36 Unsatisfactory Repair/Service Virgin Mobile 10 Billing Issues Affordable Animal Hospital 1 Misrepresentation of product or service Realtor.com 2 Unsatisfactory Repair/Service Leaf Guard - Kent 1 Billing Issues People Magazine 1 Unauthorized Repair/Service Tom Matson Dodge 1 Other/Miscellaneous Canyon Mobile Court 1 Non-Fulfillment Lenovo 5 Warranty Big Mac's Auto 1 Billing Issues Sierra Funding 1 Advertising Quicken Loans 1 Other/Miscellaneous Dr Roof Inc 1 Discrimination Holland America Lines 2 Charge Above Estimate Titus-Will Investments / Lakewood Ford 1 Other/Miscellaneous Fever 1 Other/Miscellaneous Willow Contracting Services 1 Alleged criminal activity Credit Karrma 1 Questionable Quality Product/Service JustFly.com 1

Page 106 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Unsolicited E-mail Relevant Delivery 1 Failure To Deliver/Perform M&T Bank - Buffalo 1 Billing Issues Immaculate Drywall 1 Failure To Provide Title/Registration 15 Unsolicited Mail Carsure 1 Failure To Adjust/Refund Mountain Moving and Storage 1 Advertising Reiki Ranch 1 Lack of landlord enforcement Mountain View Mobile Home Park 2 Excessive Price or Charge Hanson Kia 1 Misrepresentation of product or service Austin's Auto Sales 2 Failure To Adjust/Refund ArenaNet 1 Landlord/Tenant - Residential Misty Mountain Realty 1 Non-Fulfillment West Coast Auto Works - Everett 2 LL/T personality conflicts Sun Tides MHC 2 Failure To Deliver/Perform Montessori Plus School 1 Misrepresentation of product or service Fever Up/Van Gogh: The Immersive Experience 1 Other/Miscellaneous Tacoma Property Management Co 1 Data Breach Entercom 1 Failure To Adjust/Refund Gig Harbor Strength & Fitness fka Gateway Harbor 2 Strength & Fitness Charge Above Estimate Car Pros Hyundai Renton 1

Page 107 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Non-Fulfillment Transamerica 7 Alleged criminal activity Zoominfo.com / DiscoverOrg LLC 1 Other/Miscellaneous BLS MyHeritage Ltd 1 Other Vulnerable Audience Exploitation Pearson VUE 1 Other/Miscellaneous Excellent Choice Auto Sales - Everett 1 Internet & Mobile device based transaction Universal Softwares Inc 2 Billing Issues Open Road Motorsports 1 Billing Issues Forever Comfy 2 Billing Issues Sound Community Bank 1 Billing Issues Edgepark Medical Supplies 2 Non-Fulfillment Petersen's Automotive 1 Billing Issues Car2go 1 Non-Fulfillment Magic Toyota 2 COVID-19 Turnkey Vacation Rentals 2 Misrepresentation of product or service Ecommerce Positioning, LLC 1 Other/Miscellaneous Michael Regan 1 Student Loan Issue Sollers College 1 Bait & Switch Imperial Parking aka Impark 1 Foreclosure Issue Ark Law Group PPLC 1 Fees Citi Mortgage 2 Failure To Deliver/Perform Washington Duct Cleaners aka Advance Air Care/John 2 Levy Air Ducts

Page 108 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Adjust/Refund 405 Motors 1 Alleged criminal activity Creekside Senior Living 1 Failure To Deliver/Perform HD Services/aka Hunny Doo Handyman Services 1 Unsatisfactory Repair/Service Maharaja Motors 1 Billing Issues City of Hoquiam 1 Other/Miscellaneous Christian Prayer Center AKA Velorum Inc 58 Other/Miscellaneous John L Scott - Mill Creek Town Center 1 Other/Miscellaneous Robert Space Industries dba Cloud Imperium Games 1 Failure To Adjust/Refund Remitly Inc 1 Billing Issues NW Property Solutions aka NWPS, LLC 1 Unauthorized Repair/Service US Air Ducts & Sky Builders Inc / Ducts Tigers / DLM 2 Services Not As Ordered The Spy Store 1 Misrepresentation of Terms AmeriGas 2 Unsolicited Mail National Committee to Preserve Social Security & Medicare 1 Credit/Financing Puppyland 3 Discrimination US Department of Education 2 Other/Miscellaneous Mutual of Enumclaw Insurance 2 Governement agency complaint Department of the Navy 1 Advertising Wild Waves & Enchanted Village 2 Employment Issue ITT Educational Services 1 Other/Miscellaneous Seattle Talent 1

Page 109 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Internet & Mobile device based transaction Unknown 274 Failure To Deliver/Perform Emilie Sloan 2 Failure To Deliver/Perform Tickets-Center.com 2 Right To Cancel Magic Jack LP / Ymax Communications 4 Other/Miscellaneous Valley Sports Cars 1 Advertising Williams-Sonoma Inc 4 Spanish Language Complaints Fruitvale Schanno Irrigation 3 Other/Miscellaneous Mt Baker Imaging 3 COVID-19 American Screening Corporation LLC 1 Other/Miscellaneous Olympic Pharmacy and Healthcare 2 Insufficient Quantity/Sale Lowe's Home Improvement 1 Unsatisfactory Repair/Service Country Side Auto Repair 3 Failure To Adjust/Refund PowerA 2 Billing Issues Puget Sound Plumbing and Heating 4 Advance Fee Fraud Northwest Realty International 2 Internet & Mobile device based transaction Ace Hardware Corporation 3 Failure To Deliver/Perform Ontrac Shipping 3 COVID-19 Icon Health & Fitness 1 Other/Miscellaneous Bellevue Police Department 2 Foreclosure Issue Krista L White & Associates 1 Refund Policies Diamond Resorts 1 Internet & Mobile device based transaction Zelle 1

Page 110 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Deliver/Perform ET Research Inc dba Positive Changes 11 Questionable Quality Product/Service Mercedes Benz of Lynnwood 1 Repossession US Bank Corporate Compliance 1 Excessive Price or Charge Gee Automotive 1 Guest Parking Lazy Z Mobile Home Park 1 Partial Performance Mor Furniture 1 Billing Issues Jack In The Box 1 Failure To Deliver/Perform Exclusive Granite & Marble 1 Right To Cancel Seattle Executive Fitness 8 Employment Issue Eberle Vivian 1 Misrepresentation of product or service Deer Point Meadows Investments 1 Non-Fulfillment Jiffy Lube Corporate/Heartland Automotive Services 2 Billing Issues Auto Exchange 1 Partial Performance Atlantic Relocation System 1 Landlord/Tenant - Residential Seattle Housing Authority - Central Office 1 Other/Miscellaneous Starz Entertainment Group LLC 2 Other/Miscellaneous Nautilus, Bowflex, Schwinn, Universal, Octaine Fitness 3 Other/Miscellaneous Sinclair Broadcast Group Inc 4 Other/Miscellaneous AT&T Mobility 484 Other/Miscellaneous Gorge Amphitheatre 6 Questionable Quality Product/Service Sea-Auto Sales 4

Page 111 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Collection Practices Advance Me Today 2 Failure To Adjust/Refund The One Logis 1 Other/Miscellaneous Polygon Northwest / Pioneer Heights 1 Failure To Deliver/Perform Automotive Unlimited 1 Misrepresentation of Terms Management Department dba Timeshare Terminators 1 Failure To Deliver/Perform OneAmerica Financial Partners Inc 2 Failure To Deliver/Perform Capital One Services 21 Internet & Mobile device based transaction Shopify 2 Unauthorized Debit 1st Security Bank of Washington 1 Unauthorized Debit WinCo Foods - Spokane Valley 1 Unsatisfactory Repair/Service Planet Fitness - Renton 2 Internet & Mobile device based transaction Great Fun 1 COVID Mask Compliance Lang Towing 1 COVID-19 Newegg.com 1 Other/Miscellaneous Baywood Mobile Home Park 4 Inadequate Disclosure United Airlines 3 Advance Fee Fraud Mariner Finance 1 Questionable Quality Product/Service South Tacoma Honda 4 Other/Miscellaneous Alpine Outdoor Store 1 Other/Miscellaneous Walmart Family Mobile 1 Unauthorized Debit Alumniclass.com 2

Page 112 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Employment Issue G4S Secure Solutions USA INC 1 Other/Miscellaneous Rover.Com 1 Alleged criminal activity Costco 1 Collection Practices Audit & Adjustment Company 24 Internet & Mobile device based transaction Rhapsody fka RealNetworks 1 Unsatisfactory Repair/Service Target Stores 12 Service Representation AIG 2 Prizes & Promotion Issue Chuck Olson Chevrolet 1 Bait & Switch LeafGuard Northwest 1 Alleged criminal activity Land Rover of Tacoma 1 Privacy Issues Walgreens 3 Failure To Deliver/Perform State Farm Insurance 29 Collection Practices Rent A Center Corporate Office / RAC 6 Failure To Deliver/Perform Bose Corporation 1 Questionable Quality Product/Service Scott's RV Sales Inc 2 Other/Miscellaneous Foothills Auto Center 3 Free to Pay Stamps.com 3 Credit Reporting Error KMart/K-Mart 1 Failure To Adjust/Refund Washington State Department of Social and Health 1 Services Misrepresentation of Terms THD At-Home Services 1

Page 113 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Questionable Quality Product/Service Scarff Ford 10 Charge:Service Not Performed/Product not delivered Macy's Executive Office 1 Non-Fulfillment Harmony Home Warranty 2 Discrimination 380 Failure To Deliver/Perform National Credit Systems 1 Unsatisfactory Repair/Service Chucka Construction 2 Unsatisfactory Repair/Service Lexus of Fife 1 Misrepresentation of product or service Titus-Will Chevrolet 4 Spyware / Malware Inextsupport.com 1 Title of MH Jose and Josephina Contreras 1 Lot Description Canyon Mobile Park 1 Deposits Washington State Office of the Attorney General 1 Bait & Switch AutoNation Chrysler Dodge Jeep Ram Bellevue 1 Right To Cancel Pitney Bowes 4 Odometer Tampering Ruddell Auto Mall 1 Failed communication attempts Southwest Airlines 1 Misrepresentation of Terms Pacific Northwest Truck & Auto 1 Restriction/choice of goods or services Seashore Villa Mobile Home Park 2 Questionable Quality Product/Service United Autos LLC 2 Foreclosure Issue Escrow Processing 1 Other/Miscellaneous TV Guide Customer Service 1 Collection Practices Avante USA 1

Page 114 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Questionable Quality Product/Service Magnetic Rapture LLC 1 Unsatisfactory Repair/Service Steel & Wood Concepts 2 Billing Issues Extended Stay America - Federal Way 2 Billing Issues TelPlex Communications 1 Employment Issue Howe Investments Partnership dba Harbor Club 1 Apartments Unauthorized Repair/Service Kiwi.com Inc 1 Excessive Price or Charge Watson Productions 1 Credit/Financing Brown Boys Auto 1 Privacy Abuse LabCorp/Laboratory Corporation of America 1 Repair timeline Cell Phone George 1 Failure To Adjust/Refund Tom Matson Chrysler Jeep Dodge Ram 3 Other/Miscellaneous International Autohaus 1 Bait & Switch Steakandseafood.com 1 Unsatisfactory Repair/Service Midas Auto Service - Everett 4 Landlord/Tenant - Residential City Square Bellevue / Equity Apartments 2 Unsatisfactory Repair/Service Sandberg Volvo Cars 1 Business Failure or Bankruptcy C and C Gun Sales 2 Business Failure or Bankruptcy Payless Auto Sales Inc 1 Other/Miscellaneous NP dba National Processing 1 Product Safety Auto Destination 1

Page 115 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Charge:Service Not Performed/Product not delivered Ashley Furniture - Spokane 1 Student Loan Consolidation MOHELA 1 Warranty Mr TV and Appliance 1 Refund Policies Blackhawk Network dba Pay Power Prepaid Visa 1 Non-Fulfillment Reality Homes 5 Billing Issues Greystar Property Management 1 Collection Practices Mandatory Arbitration Services 4 Other/Miscellaneous Meridian Village Mobile Home Park 1 Unsatisfactory Repair/Service Jiffy Lube - Spokane 1 Free to Pay US Online/SuddenBlitz.com/SuddenValues.com 1 Warranty Smart Start Inc 1 Billing Issues The Spokane Club 2 Credit/Financing Fred Meyer Jewelers 1 Rules & enforcement Bella B Mobile Home Park 1 Other/Miscellaneous Thrive Communities 1 Questionable Quality Product/Service MobStub.com 1 Other/Miscellaneous Weight Watchers 2 Other/Miscellaneous Fax.com 1 Questionable Quality Product/Service DCL Management LLC 1 Homeowner/Condo Association complaint or concern EMB Management Inc - an Associa Company 2 Internet & Mobile device based transaction Intuit Inc/Intuit Software/Turbo Tax/PayCycle 30 Collection Practices Washington Federal Savings 3

Page 116 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Top Shelf Ecommerce 1 Other/Miscellaneous American Pride Trailer LLC 1 Advertising Barclaycard/Barclays US 1 Identity Theft Pierre Auto Centers dba Pierre's Pre-Owned Center & Lake 1 City Auto Credit Charge Above Estimate Macy's Executive Office 1 Repair timeline ABC Transmission Service 1 Failure To Deliver/Perform My Pillow 2 Unsatisfactory Repair/Service Expert Muffler & Auto Repair 2 Questionable Quality Product/Service Olympic Moving & Storage - Olympia 1 Excessive Price or Charge Shell 3 Non-Fulfillment Organo Gold Enterprises 1 Other/Miscellaneous Transit Moving Systems 1 Advertising Bluestem Brands Inc dba Old Pueblo Traders 1 Failure To Deliver/Perform Umpqua Bank 6 Utilities Oaks Mobile & RV Court 2 Collection Activity (Fraudulent or mistaken ID) Pioneer Credit Recovery Inc 1 Service Representation Titus-Will Investments / Lakewood Ford 1 Misrepresentation of product or service Subscriber Services 1 Invoice - misleading or fraudulent Sports Media 2 Other/Miscellaneous HealthEquity 3

Page 117 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous LG Auto 1 Other/Miscellaneous Reed Hein & Associates LLC aka Timeshare Exit Team 1 Failure To Adjust/Refund Emirates Airline 2 Internet & Mobile device based transaction Consumer Club Inc dba Getaroom.com 4 Unsatisfactory Repair/Service Washington State Department of Transportation 3 Charitable Solicitation Issue Next Generation Academy 1 Prizes & Promotion Issue 7-11 / Seven Eleven 1 Bait & Switch TicketOffices.com 1 Privacy Issues Vancouver Clinic 1 Failure To Deliver/Perform Ifiber Communications 1 Misrepresentation of product or service Offset Solar 2 Failure To Adjust/Refund Alpine Payment Systems 1 Advertising Lowe's Home Improvement 14 Service Representation EZ Rent a Car - SeaTac 1 Other/Miscellaneous Child Protective Services - Tacoma 3 Negative Option HomeSnap 1 Right To Cancel Rasier LLC dba Uber 3 Unsatisfactory Repair/Service Scully Energy Corporation 2 Service Representation Inkfarm Inc 2 Governement agency complaint State of California Franchise Tax Board 4 Collection Practices Direct Processors 1 Landlord/Tenant - Residential Community Action Center 1

Page 118 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Infestation DeTray Mobile Home Park 1 Failure To Adjust/Refund Southwest Plumbing 1 Other/Miscellaneous KD Construction 1 Internet & Mobile device based transaction Ontrac Shipping 2 Unordered/Unsolicited Merchandise USA Today Sports Weekly Magazine 1 Advertising Republic Parking Northwest 2 Failure To Deliver/Perform Vanderbilt Mortgage & Financial 1 Unsatisfactory Repair/Service Correctional Billing Services / SECURUS 3 Billing Issues Freedom Mortgage 7 Discrimination Tacoma Rainiers Professional Baseball 1 Other/Miscellaneous PetSmart 7 Warranty Cabinets To Go 1 Unsatisfactory Repair/Service Solgen Power LLC 1 Other/Miscellaneous Copart - Graham 1 Failure To Provide Title/Registration Jaguar Land Rover of Bellevue 1 Questionable Quality Product/Service Vroom Inc 3 Rent raise Desert View Mobile Home Park 2 Other/Miscellaneous Thumbtack.com 3 Alleged criminal activity Seattle Police Department 5 Student Loan Issue Capella University 2 Other/Miscellaneous Seattle Gold Grills 3

Page 119 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Governement agency complaint Washington Veterinary Board of Governors 1 Misrepresentation of product or service West Coast Auto Dealers - Kennewick 1 Other/Miscellaneous Safe Streets USA LLC 1 Discrimination Greyhound Bus Lines 1 Unsatisfactory Repair/Service Chevrolet of Puyallup / Harnish Auto Family 1 Credit/Financing Walker's Renton Subaru 2 Unauthorized Debit eBay 5 Failure To Adjust/Refund Architecture for Kids 2 Senior Exploitation Lear Capital 2 Failure To Deliver/Perform Funko 1 Failure To Adjust/Refund Greg's Japanese Auto - Federal Way 1 Right To Cancel Gold's Gym - Woodinville 5 Price Gouging Intuit Inc/Intuit Software/Turbo Tax/PayCycle 1 Non-Fulfillment Computershare Investor Services 1 Unnecessary Repair/Service West Hills Ford - Bremerton 1 Advertising 252 Other/Miscellaneous EnTouch Wireless 7 Misrepresentation of product or service Seattle-theatre.com 1 Failure To Adjust/Refund Way.com 2 Non-Fulfillment Protect America 2 Failure To Adjust/Refund O Bee Credit Union 1

Page 120 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Cambridge Park Villa Apartments LLC 1 Free to Pay CenturyLink 1 Failure To Deliver/Perform TickPick 1 Repair timeline Mobile Haven Senior Park 1 Advertising American Home Shield 1 COVID-19 Puppyland 2 Misrepresentation of Terms Elite Fundraising 1 Health, safety or sanitation Central Washington University 1 Unsatisfactory Repair/Service B Young RV 1 Homeowner/Condo Association complaint or concern Strandvik Inc 2 Discrimination Chili's Grill & Bar - Spokane 3 Negative Option Bank of America NA 1 Failure To Adjust/Refund Umpqua Bank 7 Billing Issues Platinum Roofing 1 Unauthorized Debit Kunulift 1 Alleged criminal activity Allied Moving & Storage LLC 1 Billing Issues Experian Consumer Services/Experian 10 Interactive/Consumer Info/AutoCheck Rental agreements Cascade Park Estates 2 Failure To Deliver/Perform Empire Pawn 2 Identity Theft Yakima Police Department 1

Page 121 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Deliver/Perform Allegiant Air 1 Bait & Switch I-5 Motors 1 Collection Practices National Credit Acceptance Inc aka Sacor Financial 1 Failure To Adjust/Refund Pacific Lifestyle Homes 1 Unsatisfactory Repair/Service Pacific Union Financial 1 Spanish Language Complaints Fred's Appliance 1 Non-Fulfillment TicketMaster 6 Privacy Issues Navient 1 Other/Miscellaneous Physicians & Dentists Credit Bureau 3 Other/Miscellaneous Green Pea Auto 5 Misrepresentation of product or service Seattle E-Bike 1 Right To Cancel Pelican Home Improvements LLC dba MacPherson 1 Exteriors Failure To Deliver/Perform FSH Trinity LLC dba Emerald city RV and Trucks 1 Questionable Quality Product/Service Newtons Car Corner 2 Misrepresentation of product or service Car Club of Covington 1 Billing Issues Franciscan Health System 8 Other/Miscellaneous Richland Police Department 1 Collection Practices License Compliance Services / Age Fotostock 1 Questionable Quality Product/Service Equipment Experts Inc 1 Rent raise The River Manufactured Housing Community 1 Advertising Stewart Subaru 6

Page 122 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Right To Cancel Worldmark by Wyndham 48 Inadequate Disclosure Amway 1 Inadequate Disclosure Metropolitan Market - Kirkland 1 Failure To Deliver/Perform Rent a Wreck - SeaTac 1 Failure To Deliver/Perform 1 Non-Fulfillment dba Yellow Book USA 1 Privacy Abuse 7-11 / Seven Eleven 3 Misrepresentation of product or service Auto Credit Sales Valley 1 Unsatisfactory Repair/Service Noble Rush Motorcycles 1 Unauthorized Repair/Service Computershare Investor Services 1 Warranty Corwin Ford fka Legacy Ford 1 Unsatisfactory Repair/Service Shell Vacations Club 1 Free to Pay New Vitality 1 Service Representation Liberty Mutual Insurance 2 Billing Issues Virgin Mobile 14 Other/Miscellaneous Patent & Trademark Resources Center 1 Unordered/Unsolicited Merchandise Zynex Medical 1 Other/Miscellaneous Pursuit Fitness 4 Non-Fulfillment United Way of King County 1 Failure To Adjust/Refund Elevated Frequency dba Internet Business Resource 1 Development Questionable Quality Product/Service Penguin Windows 2

Page 123 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Unsatisfactory Repair/Service Nova Merchant Services 1 Advertising U-Haul 2 Other/Miscellaneous Valpak of Western Washington 2 Failure To Adjust/Refund Interact Travel 1 Credit/Financing Haband / Comenity Capital Bank 1 Other/Miscellaneous Haggens Inc. dba Top Foods 1 Right To Cancel Tracfone Wireless Inc 6 Billing Issues Hibu 1 Employment Issue Door Dash 5 Questionable Quality Product/Service Cascade Excavation & Renovation 1 Charge:Service Not Performed/Product not delivered Arrows Custom Furniture 1 Rental agreements LVRE Properties, LLC 1 Billing Issues Champion Mortgage 3 Failure To Adjust/Refund Fox Rent a Car 2 Other Vulnerable Audience Exploitation Big Fish Games 1 Right To Cancel Safeco Insurance 3 Collection Practices Coldwater Mediation Group 1 Bait & Switch Fry's Electronics 4 Questionable Quality Product/Service La-Z-Boy Furniture Galleries 5 Failure To Deliver/Perform Blue Utopia 2 Excessive Price or Charge Online Vital US/onlinevitalus.com 3 Advertising Top Secret Coatings 1

Page 124 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Internet & Mobile device based transaction Central Standard Timing AKA: Central Standard Design 2 Other/Miscellaneous iYogi 87 Excessive Price or Charge Progressive Leasing 1 Inadequate Disclosure Law Offices of Regent and Associates 1 Failure To Deliver/Perform Geekhoodies.com 1 Other/Miscellaneous A & E Factory Service 1 Failure To Deliver/Perform Spokane Teachers Credit Union 3 Misrepresentation of Terms Titus-Will Investments / Lakewood Ford 1 Misrepresentation of product or service Dabella Exteriors 1 Other/Miscellaneous Aldrich Farms LLC 1 Other/Miscellaneous CR Boger Construction 2 Other/Miscellaneous LifeStyles Honda 1 Credit/Financing Global Lending Services 1 Internet & Mobile device based transaction Lightinthebox.com 3 Privacy Abuse C & C Consulting 1 Failure To Adjust/Refund The Management Group/TMG Property Management 1 Services Invoice - misleading or fraudulent Armstrong Roofing 1 Other/Miscellaneous Soundbuilt Northwest dba Soundbuilt Homes dba Canyon 4 Trail Other/Miscellaneous Cell Phone George 1

Page 125 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Just Flowers 2 Other/Miscellaneous Monroe Door & Millwork 1 Unsatisfactory Repair/Service First Response Garage Door 1 Unsatisfactory Repair/Service Alpine Ridge South 1 Collection Practices Twin Star Credit Union 1 Unauthorized Debit Real Time Resolutions 1 Questionable Quality Product/Service Corwin Ford fka Legacy Ford 2 Misrepresentation of Terms CHI Franciscan Health Systems 4 Mortgage Servicing Issue Quicken Loans 9 Charge:Service Not Performed/Product not delivered All Transmissions & Automotive 1 Failure To Adjust/Refund TDS Telecom 2 Misrepresentation of Terms Honda Auto Center of Bellevue 1 Eviction Issues Tri Cities RV Park 2 Deposits North Cheney Mobile Home Park 1 Service Representation Econo Heat Inc 1 Unauthorized Debit Dell 1 Failure To Deliver/Perform Cascade Auto Center 1 Phishing Netflix.com 1 Billing Issues Kitsap Transit 1 Charge:Service Not Performed/Product not delivered Seattle Repertory Theatre 1 Billing Issues Master Orthodontics 1 Product Safety City of Seattle 1

Page 126 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

COVID-19 Secure Box Office 4 Misrepresentation of product or service Pacific Air Systems 1 Inadequate Disclosure American Fresh Air Air Duct and Dryer Vent Cleaning 1 Other/Miscellaneous Del Sol Auto Sales 9 Advertising California Closets 1 Other/Miscellaneous Simple Product Company 2 Other/Miscellaneous Dwayne Lane's Arlington 1 Right To Cancel Enhanced Recovery Company, LLC 1 Failure To Deliver/Perform Vanilla Heart Publishing 1 Unsolicited E-mail KeyBank National Association 2 Misrepresentation of Terms Bill's Clock & Watch Repair 1 Unauthorized Debit Magic Jack LP / Ymax Communications 1 Charge Above Estimate US Cellular 1 Unsatisfactory Repair/Service Peak Life 1 General maintenance Rain Forest Mobile Home Park 3 Other/Miscellaneous Emergency Dental Care 1 Right To Cancel Healthgrades.com 1 Questionable Quality Product/Service Forest River 1 Telemarketing Synchrony Bank fka GE Capital Retail Bank/GECRB/Care 2 Credit Non-Fulfillment Vital Records USA 2

Page 127 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Alleged criminal activity Thumbtack.com 1 Non-Fulfillment Crimson Media LLC 5 Other/Miscellaneous West Coast Auto Dealers 1 Other/Miscellaneous Global Engines 1 COVID-19 CSA Travel Protection 1 Advertising Lexus of Bellevue 1 Internet & Mobile device based transaction DEM Ticketing 6 Misrepresentation of product or service Door Dash 2 Charge Above Estimate ABRA Auto Body & Glass 1 Failure To Deliver/Perform Rairdon Chrysler Dodge Jeep Ram of Marysville 6 Failure To Deliver/Perform Experian Credit Reporting 26 Failure To Adjust/Refund CellNetix Pathology PLLC / CellNetix Labs LLC 2 Product Safety Pfizer Pharmaceuticals 2 Privacy Abuse Purdy Costless Pharmacy 1 Alleged criminal activity Servpro - Tacoma 1 Unsatisfactory Repair/Service Specialty Automotive Care 3 Repossession Evergreen Direct Credit Union 1 Unsatisfactory Repair/Service Avis / Budget Rent A Car 6 High Pressure Sales AutoNation Chevrolet - Spokane Valley 1 Failure To Deliver/Perform Optum Behavioral Health 1 Failure To Deliver/Perform Emerald City Athletics 1 COVID-19 Old General Store Wedding and Event Center 2

Page 128 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Billing Issues Vista Sleep 1 Misrepresentation of product or service CenturyLink 49 Non-Fulfillment Geico Insurance 2 Other/Miscellaneous Escrow Solutions Inc 1 Misrepresentation of product or service Broadmoor RV 1 Service Representation Certegy Payment Solutions LLC fka Certegy Check 1 Services Foreclosure Escalation Evergreen Home Loans 3 Failure To Deliver/Perform Net 10 Wireless 1 Telemarketing John L Scott - Bellevue 1 Telemarketing Carnival Cruise Line 1 Other/Miscellaneous Kaiser Permanente Northwest 1 Failure To Deliver/Perform Irvine Webwork, Inc dba Student Loan Processing.US 1 Collection Activity (Fraudulent or mistaken ID) ACS 2 Other/Miscellaneous Thermador 1 Internet & Mobile device based transaction Stride Bank 1 Billing Issues Brimma Solar / National Solar Inc 1 Other/Miscellaneous Ashwood Towing 1 Non-Fulfillment Grease Monkey International Inc 1 Unsatisfactory Repair/Service Pacific Finance Group 1 Failure To Adjust/Refund Icom America 1

Page 129 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Billing Issues HSBC Mortgage Customer Resolution Department 12 Other/Miscellaneous Advance Auto Sales/Payless Auto - Lakewood 1 Refund Policies Pier 1 Imports 1 Misrepresentation of product or service Khmer Theravadin Buddhist Temple 1 Misrepresentation of Terms Chevron & Texaco Corporation 2 Advertising Vision Plus 1 Other/Miscellaneous American Honda Motor Company 18 Credit/Financing Avis / Budget Rent A Car 1 Failure To Deliver/Perform US Air Ducts & Sky Builders Inc / Ducts Tigers / DLM 22 Services Alleged criminal activity Reddit 1 Billing Issues Ascent Audiology & Hearing 2 Inadequate Disclosure UPS / United Parcel Service 1 Failure To Adjust/Refund Genes Towing and Transportation 1 Collection Practices Quick Collect - Vancouver 3 Road Maintenance Seashore Villa Mobile Home Park 1 Other/Miscellaneous Waste Management 1 Non-Fulfillment Safe-Guard Products International, LLC 1 Failure To Deliver/Perform Discovery Tours 12 Discrimination Inquiry 6 Failure To Adjust/Refund All Season Construction 1 Non-Fulfillment Prime LLC 2

Page 130 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Emerald Queen Casino 1 Billing Issues Haband / Comenity Capital Bank 1 COVID-19 Fannie Mae/Federal National Mortgage Association 1 Failure To Deliver/Perform BattDepot.com 2 Non-Fulfillment The Prudential Insurance Company of America 1 Unsatisfactory Repair/Service Puget Sound Restoration Inc 1 Bait & Switch Sirius XM Satellite Radio 3 Questionable Quality Product/Service Crescent Market 2 Health, safety or sanitation Grays Harbor Community Hospital 1 Rental agreements Lakeside Mobile Estates 1 Billing Issues Think Credit Report 2 Not As Ordered Hot Rod Company 1 Failure To Deliver/Perform 1 Internet & Mobile device based transaction Intelius 25 Other/Miscellaneous Krieg Construction 1 Questionable Quality Product/Service Avenue5 Residential LLC 1 Senior Exploitation Federation of Responsible Citizens (FRC) 1 Other/Miscellaneous McLees Automotive Repair 4 Advertising LifeProof 1 Forced Place Insurance American Financial Resources/Loancare LLC 1 Internet & Mobile device based transaction Dongguan Shunfa Logistics Co 2 Mortgage Servicing Issue Selene Finance 5

Page 131 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Yard Busters Inc 1 Alleged criminal activity Princeton Moving and Storage, LLC 1 Refund Policies Easy Rest Adjustable Sleep System 1 COVID-19 Les Schwab 1 Other/Miscellaneous Pierce County Jail 3 Governement agency complaint Tacoma School District 1 Governement agency complaint Snohomish County Planning Department 2 Failed communication attempts General Electric/GE 1 International/Cross Border Brown Boys Auto 1 Other/Miscellaneous Snohomish County Superior Court 7 Eviction Issues West Bay Resort 1 Failed communication attempts Freedom Marketing Group/ Any Minute Travel 1 Utilities Hideaway Homes, LLC 2 Excessive Price or Charge Above & Beyond Auto Care 1 Questionable Quality Product/Service Palm Harbor Homes 3 Rent raise Broadmoor Senior Park 2 Collection Practices Grimm Collections 16 Other/Miscellaneous Clear Rate Communications Inc. 5 Other/Miscellaneous TransUnion Credit Reporting 69 Failure To Deliver/Perform SeaTac Valu Inn 2 Unsatisfactory Repair/Service Slac Inc 1

Page 132 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Excessive Price or Charge Suburban Propane 11 Imposter scam Lyft Inc 1 Failure To Provide Title/Registration AutoNation Chevrolet - Spokane Valley 1 Unsatisfactory Repair/Service PepsiCo 1 Other/Miscellaneous David Barton Gym 4 Refund Policies Vayama.com/Travix Travel USA 2 Advance Fee Fraud Morgan Stanley 1 Excessive Price or Charge Eva Airways 1 Right To Cancel Island Trader Travel Club/Travel Services Inc 3 Privacy Issues Zein Automobiles Inc dba Zein Auto Group, Zag Auto 1 Sales, Best Bet Auto Sales & Independence Auto Sales Failure To Adjust/Refund Search Engine Listings aka Search Engine Startup/Local 1 Web Startup/My Search Listing/Search Engine Listing 123 Charge:Service Not Performed/Product not delivered JR Furniture USA 1 Free to Pay ListenClear 2 Other/Miscellaneous National Rifle Association of America 1 Discrimination Dana's Transmission & Automotive Service 1 Right To Cancel JustFab Inc 1 Employment Issue Salishan Association 1

Other/Miscellaneous Bankers Healthcare Group 1 Invoice - misleading or fraudulent Citibank Presidential Communications 1

Page 133 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Right To Cancel Macy's Executive Office 5 Inadequate Disclosure Hyundai Motor America 1 Failure To Deliver/Perform Black Hills Heating & Air 1 Other Vulnerable Audience Exploitation Google Incorporated 1 Other/Miscellaneous Blooma Tree Experts LLC 1 Failure To Deliver/Perform Ambetter from Coordinated Care 11 Failure To Deliver/Perform National Warranty 1 Advertising Endurance Dealer Services/EWS Vehicle Division 2 Unsatisfactory Repair/Service Asset Realty Group dba Century 21 Northwest Realty 2 Purchase/ Sale Agreement Buck Buys Houses LLC 1 Phishing Techzilla 1 Unsatisfactory Repair/Service Banner Bank - HQ 2 Non-Fulfillment Postmates Inc 1 Billing Issues Arrotta's Automax & RV 1 Failure To Deliver/Perform Freedom Sales 1 Misrepresentation of Terms Verdant Auto Sales 1 Phishing Tech Support Scam 85 Collection Activity (Fraudulent or mistaken ID) EZ Money Loans 1 Collection Practices Aaron's - Renton 1 Senior Exploitation Comcast 17 Other/Miscellaneous Arbor Ridge Assisted Living Community 3 Failed communication attempts Washington State Department of Labor and Industries 1

Page 134 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Landlord Prohibited Acts Maple Grove RV Resort 1 Right To Cancel Overseas Adventure Travel 2 Billing Issues Home Instead Senior Care 2 Other/Miscellaneous North Creek Medicine 2 Other/Miscellaneous Peninsula Estates Mobile Home Park 1 Discrimination Precision Motors 1 Unsatisfactory Repair/Service Aiki Homes Inc 2 Product Safety Empire Auto Inc 2 Internet & Mobile device based transaction Ava's Flowers 3 Failed communication attempts Platinum Autos 1 Service Representation Country Living Magazine 1 Failure To Adjust/Refund Lifeshield - 1 Failed communication attempts Grease Monkey International, Inc. 1 Other/Miscellaneous PM Auto Sales 2 Price or Savings Claim Clear Rate Communications Inc 1 Collection Practices Loan4utoday.com 1 Failed communication attempts Tacoma News Tribune 5 Unordered/Unsolicited Merchandise KeyBank National Association 1 Inadequate Disclosure US Concealed Online 1 High Pressure Sales KNW Distributing 1 Billing Issues Venmo 2

Page 135 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Internet & Mobile device based transaction Kaitlyn Qu Inc dba Rejuvolyte 1 Questionable Quality Product/Service Care.com 1 Unauthorized Repair/Service AMP Security 1 Failure To provide estimate Everett Clinic / Optum 1 Other/Miscellaneous Philip Morris 1 Inadequate Disclosure Lightning Services dba Crossroads Towing 2 Odometer Tampering The Autohaus 1 Failure To Deliver/Perform A&E Factory Service 2 Other/Miscellaneous O Bee Credit Union 4 Excessive Price or Charge Epic Ford 1 Refund Policies Good Chevrolet & Oldsmobile 2 COVID Vaccine Vail Resorts Inc 1 Product Safety Olympia Auto Sales 1 Questionable Quality Product/Service All Right Auto Sales 3 Failed communication attempts National Heating Company 1 Billing Issues Astria Health - Yakima 2 Billing Issues Navient 24 Inadequate Disclosure MD Auto Sales 1 Senior Exploitation Alpha Technologies Group Inc 2 Failure To Deliver/Perform EBiz Innovations 12 Other/Miscellaneous RideNow Powersports Tri-Cities 1

Page 136 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Refund Policies Bud Clary Chevrolet, Oldsmobile, Cadillac, Suzuki 1 Failure To Adjust/Refund Bonaventure Senior Living 1 High Pressure Sales Blue Dog RV 1 Questionable Quality Product/Service Pride Mobility Products Corp 2 Questionable Quality Product/Service Bella's I5 Motorsport 3 Telemarketing American Global Health Group 1 Governement agency complaint Experian Credit Reporting 1 Other/Miscellaneous Lifetime Advocacy Plus 3 Collection Practices Law Offices of James L Strichartz 1 Internet & Mobile device based transaction Sapphire Softech Solutions 1 Right To Cancel Grand Solmar Resort 2 Health, safety or sanitation Kia Motors of America 1 Discrimination 24 Hour Fitness 2 Other/Miscellaneous Evergreen Direct Credit Union 1 Failure To Deliver/Perform Dollar Tree Corporate Office 1 Not As Ordered Flex-Able Hose 1 Non-Fulfillment Alliance Security 2 Unsolicited E-mail Our Time / SeniorPeopleMeet.com c/o People Media 1 Unordered/Unsolicited Merchandise Tower Imaging 1 Bushing Auburn Chevrolet 2 Billing Issues Aacres WA LLC 1

Page 137 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous SmileCareClub dba SmileDirectClub 2 Negative Option Godaddy.com 1 Inadequate Disclosure Wells Fargo CRA Risk Management 14 Failure To Adjust/Refund Jack Carroll's Skagit Hyundai 2 Collection Practices Cornerstone Credit Services LLC 2 Privacy Issues United Healthcare 1 Non-Fulfillment YWCA 1 Failure To Deliver/Perform Washington Trust Bank 4 Governement agency complaint Mason County Treasurer 2 Other/Miscellaneous Test Corp. 1 Other/Miscellaneous West Coast Auto Works 4 Questionable Quality Product/Service Adzam Inc dba Doug's Lynnwood Mazda 7 Questionable Quality Product/Service Route527 Motorsports 2 Failure To Deliver/Perform AMR Engineering 1 Other/Miscellaneous Artspace Artist Lofts/Artspace Everett Lofts 1 Misrepresentation of product or service La Quinta Inn & Suites by Wyndham - Lynnwood 1 Non-Fulfillment Cencom Inc 2 Charge Above Estimate American Airlines 2 Non-Essential Business Open Puppyland 2 Advertising Campbell Nelson Volkswagen of Edmonds 1 Business Failure or Bankruptcy Pier 1 Imports 3

Page 138 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Excessive Price or Charge Seattle Auto Werx 1 Misrepresentation of product or service Honda of Sumner 2 Failure To Adjust/Refund Ohana Fiduciary Corporation 1 Unsatisfactory Repair/Service Bastyr University 1 Questionable Quality Product/Service Evergreen Ford 7 Forged or Altered Documents Spirit Auto Center LLC 2 Utilities Moxie Community 2 Collection Practices Merchant Credit Services 9 Other Vulnerable Audience Exploitation Zoosk 1 Misrepresentation of Terms Cencom Inc 4 Unsatisfactory Repair/Service Barry Chrysler Jeep Dodge 1 Unsatisfactory Repair/Service Aamco Transmission - Olympia 2 Other/Miscellaneous Canterwood Golf and Country Club 1 Unsolicited E-mail Ideal Tax Solution 1 Privacy Abuse Talent Worldwide Inc dba TopResume/TopResume.com 1 Other/Miscellaneous Snohomish County District Court South Division 2 Internet & Mobile device based transaction Northwest Motorsport 1 Other/Miscellaneous Diesel Truck Products Inc 1 Collection Practices Pitney Bowes 1 Failure To Adjust/Refund Ross Dress For Less 2 Other/Miscellaneous Roxbury Lanes 1

Page 139 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Friends of the Farms aka Trust for Working Landscapes 2 Other/Miscellaneous Ticketmeters 1 Failure To Deliver/Perform Fleetwood Manufactured Homes 1 Unsatisfactory Repair/Service Autoright Motors 1 Business Failure or Bankruptcy National Administrative Dealer Services/NADS 1 Governement agency complaint Washington Medical Commission 4 Failure To Provide Title/Registration Just For You Auto Sales 2 Privacy Abuse Macy's Executive Office 2 COVID-19 Harold LeMay Enterprises Inc 1 Refund Policies Diamond Parking dba Parking Services Appeals 1 Department Internet & Mobile device based transaction Honeywell 1 Other/Miscellaneous Cinebarre Theater 1 Misrepresentation of Terms Trucks Plus 1 Unauthorized Debit Vision Path Inc dba Hubble Contacts 1 Rental agreements Regal Mobile Estates dba Regal Community LLC 2 Unsatisfactory Repair/Service Westen Hearing Aid 1 Other/Miscellaneous ClearSale 2 Billing Issues PACLAB Network Agencies 11 Senior Exploitation The Fireplace and Chimney Service 1 Internet & Mobile device based transaction Glasses USA 2

Page 140 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Advertising Vendors United 2 Landlord Prohibited Acts Baywood Mobile Home Park 2 Questionable Quality Product/Service Eddie Bauer 1 Questionable Quality Product/Service Vital Records Direct LLC 1 Internet & Mobile device based transaction Angel Paws Pet Rescue 1 Unsatisfactory Repair/Service Audit & Adjustment Company 1 Misrepresentation of Terms Elixir Insurance 1 Internet & Mobile device based transaction Bull Matrix Media 6 Discrimination Laurelwood Mobile Home Park 2 Landlord Prohibited Acts Lakeview Mobile Home Park 1 Unordered/Unsolicited Merchandise Fabletics 1 Failure To Adjust/Refund Ovation Restoration LLC 1 Rent raise West Valley Place Mobile Home Park 1 Not As Ordered Kigi Nursery 1 Landlord/Tenant - Residential Reliable Credit Association 1 Other/Miscellaneous Machol & Johannes LLC 3 Other/Miscellaneous Something for Soldiers Sales LLC 3 Non-Fulfillment Sunset Kia of Auburn 1 Unsatisfactory Repair/Service Citi Mortgage 6 Failure To Deliver/Perform Casiteki 3 Health, safety or sanitation Cedar Lane Mobile Home Park 2 Other/Miscellaneous Seattle Pain Center - Everett 1

Page 141 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Not As Ordered eMedia 1 Non-Fulfillment Stay Alfred 1 Billing Issues Homeward Residential 1 Advance Fee Fraud iYogi 1 Failure To Adjust/Refund Dex One AKA Dex Media 4 Other/Miscellaneous Bell-Anderson & Associates 2 Questionable Quality Product/Service McBride Construction Resources 1 Duties of Landlord Robin Hood Village 1 Failure To Adjust/Refund Electronic Arts 1 Failure To Deliver/Perform Emirates Airline 2 Credit Reporting Error Charter Communications 1 Internet & Mobile device based transaction Disqus 2 Privacy Abuse Open-Public-Records.com 1 Free to Pay Sirius XM Satellite Radio 2 COVID-19 PeaceHealth 5 Unsatisfactory Repair/Service Seattle Housing Authority 1 Privacy Abuse Zoominfo 3 Credit Reporting Error American Credit Acceptance 1 Other/Miscellaneous Sony Electronics 6 Inadequate Disclosure Toyota of Lake City 1 Billing Issues www.nomorerack.com 2

Page 142 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Questionable Quality Product/Service Mary's Towing 3 Non-Fulfillment FedLoan Servicing 1 Internet & Mobile device based transaction Tickets West 1 Other/Miscellaneous Union Supply Direct 3 Advertising Pro Caliber Motorsports 1 Landlord/Tenant - Residential Fairwood Pond Appartments / Essex Trust 2 COVID-19 Crossfit Lower Valley 2 Failure To Deliver/Perform Commercial Aircraft Interiors LC 2 Employment Issue Oasis Farms 4 Other/Miscellaneous GS Labs Testing 3 Failure To Adjust/Refund JetBlue Airways Corporation 1 Misrepresentation of Terms Honda of Seattle 1 Repossession Wells Fargo CRA Risk Management 9 Warranty S&S Best Auto Sales 1 Other/Miscellaneous Indiegogo 1 Other/Miscellaneous Cosmopolitan Hoarder Estate Services Ltd 4 Other/Miscellaneous Decluttr Store 1 Prizes & Promotion Issue National Magazine Exchange 1 Other/Miscellaneous C&R Marketing dba Your Better Tomorrow 1 Other/Miscellaneous Sunergy Systems 1 Advertising Performance Jeep-Eagle dba Performance Kia 2

Page 143 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Deliver/Perform Speedway Chevrolet 2 Billing Issues Integrated Supply Center 1 Unsatisfactory Repair/Service Toyota of Lake City 6 Internet & Mobile device based transaction NameJet LLC 2 Privacy Abuse Vital Records Direct SL dba 1 VitalrecordsCertificates.com/Your Vital Records Advertising Allied First Bank 1 Unsolicited Mail Fred Meyer 1 Excessive Price or Charge Elliott Tire and Service 1 Permanent structures Sans Souci Mobile Estates 4 Misrepresentation of product or service Flighthub.com aka Flight Hub 2 Invoice - misleading or fraudulent First Data 1 Privacy Issues Citi Mortgage 1 Billing Issues Pacific Office Automation 2 Warranty Jaguar Land Rover of Seattle 1 Eviction Issues Edgelake Mobile Home Park 1 Partial Performance CD Services 1 Failure To Adjust/Refund HealthEquity 2 Senior Exploitation Old Fashioned Painting & Pressure Washing 2 Privacy Issues Century 21 - Kirkland 1 Price Gouging Nintendo of America 1

Page 144 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Governement agency complaint Seattle-Tacoma International Airport 3 Unsatisfactory Repair/Service Blue Flame Heating & Air Conditioning 1 Other/Miscellaneous Video Cuautla 1 Other/Miscellaneous Midland Mortgage 3 Questionable Quality Product/Service Mercedes-Benz of Seattle 1 Governement agency complaint Community Action Center 1 High Pressure Sales Plain Green Loans 1 Employment Issue Nooksack River Casino 2 Unsatisfactory Repair/Service Allegiant Air 3 Misrepresentation of Terms Postmates Inc 1 Right To Cancel Direct Express 1 Other/Miscellaneous Phillips Law Firm 4 Collection Practices JPL Recovery Solutions 1 Unauthorized Debit Econo Lodge - Tacoma 2 Nature of fees Meadow Verde 1 Other/Miscellaneous Santander Consumer USA 61 Non-Fulfillment Amerigroup 1 Unsatisfactory Repair/Service Genesis Healthcare - Ballard Center 1 Credit Reporting Error Discover Financial Services 3 Failure To Adjust/Refund Northwest Skin Specialists 2 Non-Fulfillment Go-today 1 COVID-19 CountryDawn Preschool and Childcare Inc 2

Page 145 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Non-Fulfillment Mattress Firm 4 Billing Issues Garden Terrace Health Center 1 Refund Policies Sprint Executive Services 3 Right To Cancel Expect Payment Solutions 9 Phishing Unknown 2732 Other/Miscellaneous Eli Lilly and Company 2 Charge:Service Not Performed/Product not delivered MRS Associates 1 Charge Above Estimate LeAir Climate Control 1 Billing Issues Murrey's Disposal 4 Credit/Financing Snap On Tools 1 Odometer Tampering Grandstand Auto Sales 1 Discrimination Washington State Employment Security Department 5 Privacy Abuse Ramada by Wyndham in Spokane Valley 1 Governement agency complaint University of Washington College Republicans 2 Product Representation/Used eBay 1 Non-Fulfillment Coastal Subscription Agency LLC 1 Stagnant/running water Country Carriage Estates 2 COVID-19 Planet Fitness - Seattle 4 Failure To Adjust/Refund Fry's Electronics 8 Discrimination Ashley Furniture/Ashley Homestore - Tukwila 1 Foreclosure Issue 93

Page 146 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Asset Recovery Associates 1 Charge:Service Not Performed/Product not delivered Greater Lakes Mental Healthcare 1 Non-Fulfillment Farmers Insurance 4 Right To Cancel Cremation Society of Washington 1 Failure To Deliver/Perform Canvasn Sale/Canvasn Club 2 Failure To Deliver/Perform Coinme Inc 6 Bushing Clickit RV 1 Misrepresentation of product or service Box Office Ticket Sales 2 Failure To Return Goods/Part Chrysler Capital 1 Inadequate Disclosure Facebook 4 Failure To Adjust/Refund Viking River Cruises 4 Free to Pay Internet Order, LLC dba Stroll dba Pimsleur Approach 17 Refund Policies Intrepid Travel 1 Unauthorized Repair/Service Genes Towing and Transportation 1 Deposits Desert Oasis Mobile Home Park 1 Telemarketing Blackapple Solutions 1 Alleged criminal activity Law Office of Donald Wayne Ferrell 2 Rules & enforcement Friendly Village 1 Misrepresentation of product or service Buy Rite Auto Sales 1 Unsatisfactory Repair/Service Quinden Marketing and Promotions 1 Other/Miscellaneous Outsource Receivables 1

Page 147 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Right To Cancel LA Tan - Milton 1 Other/Miscellaneous Naz Auto Sales 1 Failure To Deliver/Perform 2 Pets Royal Coachman Mobile Home Park 2 Refund Anticipation Loan problem StubHub Inc 1 Unsatisfactory Repair/Service Speck Hyundai of Tri-Cities 1 Unsatisfactory Repair/Service Pandora Auto Sales 1 Right To Cancel Optimum Readers Services 1 Right To Cancel AirBnB 4 Other/Miscellaneous Econo Lodge - Tacoma 2 Charge:Service Not Performed/Product not delivered Coinstar 1 Misrepresentation of product or service Ovation Restoration LLC 1 Unauthorized Debit The Olympian 2 Advertising Guzu 1 Collection Practices YCCS 9 Non-Fulfillment Western Clearing Services 1 Inadequate Disclosure Olympic Anesthesia Services 1 Advertising Wasatch Hills Apartments 1 Failure To Deliver/Perform D & S Light Truck & Auto Parts 1 Charge Above Estimate Family Fresh United 1 Phishing JCC Group 1

Page 148 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Internet & Mobile device based transaction Sanofi US 1 Billing Issues Ascension Point Recovery Services 1 Other/Miscellaneous Orting Transmission 1 Unsatisfactory Repair/Service Home Tech Northwest 1 Billing Issues Sequim Self Storage Inc 1 Unsatisfactory Repair/Service Nordic Services 1 Misrepresentation of product or service Vacation Choices 2 Failure To Adjust/Refund 5th Wheel Place 1 Negative Option Comcast 6 Other/Miscellaneous Lease Finance Group 5 Other/Miscellaneous Acacia Memorial Park 2 Landlord/Tenant - Residential VRBO / HomeAway 1 Collection Practices Vacation Internationale / VI Resorts Vacation Ownership 1 Sales Partial Performance Clear aka Clearwire Wireless Broadband 2 Other/Miscellaneous President Donald Trump 40 Inadequate Disclosure Burien Toyota 2 Unsatisfactory Repair/Service Ashley Furniture Homestore 1 Unsatisfactory Repair/Service The News Tribune 1 Failure To Deliver/Perform Dancing Dog Farm and Rescue 1 Internet & Mobile device based transaction GuruAid 2

Page 149 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Collection Practices CHI Franciscan Health Systems 30 Misrepresentation of product or service Ultima Travel 1 Privacy Abuse College Scores 1 COVID-19 Pfizer Pharmaceuticals 1 Other/Miscellaneous Sun Mark Property Management 1 Crowdfunding ModernChef aka Sansaire 5 Governement agency complaint Clallam County 4 Right To Cancel Godiva Chocolatier Inc 1 Credit/Financing Kirkland Buick GMC 1 Other/Miscellaneous Car Master Pros Auto Sale 1 Other/Miscellaneous Honda Financial Services 2 Billing Issues United Online/Juno/Netzero 3 Collection Practices CR Legal Services 2 Billing Issues PMT Solutions/Payment Management Technology 2 Solutions Other Vulnerable Audience Exploitation Everett Housing Authority 1 Telemarketing Interstate National Dealer Services 1 Failure To Deliver/Perform Westlake Financial Services 1 Failure To Deliver/Perform Auburn Way Autos 2 High Pressure Sales Valley Auto Liquidators 1 Charge:Service Not Performed/Product not delivered A98 Painting 1 Rules & enforcement Cherrywood Mobile Home Park 1

Page 150 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Billing Issues Baker's Best Health 1 Failure To Deliver/Perform E*Trade Financial 1 Charge Above Estimate Valley GMC Auburn Buick 2 Not As Ordered Rat2 Motorsports 1 Billing Issues Reyes & Rick Painting LLC 2 Senior Exploitation Avangatee Services LLC 1 Credit Reporting Error Castle Credit Co Holdings LLC 1 Questionable Quality Product/Service Pingrey Ford 1 Unauthorized Repair/Service Online Services 3 Unsatisfactory Repair/Service Eastlake Auto Brokers 2 Unsatisfactory Repair/Service BMW of North America 1 Foreclosure Issue Mr. Cooper fka Nationstar Mortgage 79 Invoice - misleading or fraudulent T-Mobile 1 Price or Savings Claim Family Fresh Air 1 Misrepresentation of product or service I-5 Toyota Scion 1 Rules & enforcement Country Manor MHC 1 Failure To Deliver/Perform First Street 1 Excessive Price or Charge Rob's Electric Inc 1 Misrepresentation of product or service MoneyGram International 1 Questionable Quality Product/Service Tacoma Subaru 1 Failure To Deliver/Perform Canon USA Inc 3 Other/Miscellaneous Marcus by Goldman Sachs 2

Page 151 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Misrepresentation of product or service JR Furniture & Mattress 1 Unsolicited Mail Dell 1 High Pressure Sales Vacations Internationale 2 Other/Miscellaneous Cascade Title - Kennewick 1 Right To Cancel Door Dash 1 Unsatisfactory Repair/Service H & H Enterprises of Selah aka Brian Harris Used Cars 1 Failure To Adjust/Refund Dashen Enterprises 1 Negative Option 24 Hour Fitness 1 Unsatisfactory Repair/Service Vacation Choices / Summit Marketing 2 Collection Practices Washington State Department of Licensing 5 Privacy Abuse BlockShopper LLC dba Seattle.Blockshopper.Com 2 Billing Issues Thompson Seattle 1 Guests West Valley Place Mobile Home Park 5 Collection Practices Merchants Credit Association 81 Failure To Deliver/Perform Club Newport 1 Unsatisfactory Repair/Service Amerisave Mortgage 1 Inadequate Disclosure Brain Storm USA 2 Other/Miscellaneous Enhanced Recovery Company, LLC aka ERC Collections 2 Screening / denial of sale or tenancy Village Green Mobile Home Park 2 Unsatisfactory Repair/Service Goodwill 1 Other/Miscellaneous Ali Express 1

Page 152 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Business Failure or Bankruptcy Positive Changes - Boise 1 Refund Policies Sam's Club Corporate 4 Misrepresentation of Terms Country Chevrolet Buick 1 Charge:Service Not Performed/Product not delivered Vivint 5 Advance Fee Fraud Goverment Grant 2 Collection Practices Cavalry Portfolio Services 10 Credit Reporting Error Twin Star Credit Union 3 Other/Miscellaneous Evergreen Note Servicing 6 Questionable Quality Product/Service Big Lots 1 Billing Issues Olympic Collection 3 Internet & Mobile device based transaction Top Notch Tactical 1 Unsolicited Mail Ziply Fiber fka Frontier Communications 3 Misrepresentation of Terms FBA Stores LLC aka FBA Distributors LLC aka AWS LLC 6 Questionable Quality Product/Service Filing Labor Compliance Department 1 Other/Miscellaneous Identogo 1 Billing Issues American Income Life Insurance Company - Vancouver 2 Billing Issues Life Flight Network 5 Invoice - misleading or fraudulent Borat Media LLC dba online-drivers-licenses.org 1 Failure To Deliver/Perform Superior Window and Gutter Cleaning 1 Other Vulnerable Audience Exploitation Proficio Financial Services 1 Failure To Adjust/Refund Freighthouse Square Venues 1

Page 153 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Deliver/Perform Trucks Plus USA Inc 2 Billing Issues Matrix Anesthesia PS 2 Failure To Adjust/Refund Masterpiece 1 Questionable Quality Product/Service Affordable Auto Rental and Sales - Spokane Valley 1 Questionable Quality Product/Service Sony Electronics 5 Privacy Issues Tacoma News Tribune 1 Credit Reporting Error Umpqua Bank 1 Other/Miscellaneous Hillside House Bed and Breakfast 1 Misrepresentation of product or service Virgin Mobile 1 Questionable Quality Product/Service Expedia 35 Not As Ordered Glasses USA 1 Failure To Adjust/Refund Auburn Dance Academy 2 Failure To Deliver/Perform Trucks Plus RVs 1 Other/Miscellaneous Better Business Bureau 6 Privacy Abuse Kendall Ford of Marysville fka Marysville Ford 1 High Pressure Sales LA Fitness / Fitness International 2 Other/Miscellaneous Washington State Auditor's Office 2 Other/Miscellaneous Northwest Mini 1 Billing Issues Five Star RV Center 1 Other/Miscellaneous Empire Auto Sale 1 Advertising Healthy Paws Pet Insurance 1

Page 154 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Inadequate Disclosure Permabilt 1 Failure To Deliver/Perform All Star Ford 1 Automatic Dialing T-Mobile 1 Price Gouging Newberry Square Market 3 Failure To Deliver/Perform Law Office of Cassidy Filer 1 Other/Miscellaneous KT Building Supply 2 Collection Practices Klein Financial Group 3 Other/Miscellaneous Liquidation Car Company 3 Billing Issues Family Readers Club 1 Warranty Jorve Roofing 2 Unsatisfactory Repair/Service Toyota Motor Sales 3 Fees Getty Images 10 Infestation La Mirage Apartments 1 Failure To provide estimate Arch Vacations Inc 1 Warranty McCurley Integrity Dealerships 3 Imposter scam Northern Payment Systems 1 Credit Reporting Error Chase Executive Office 5 Other/Miscellaneous Complete Dental Care 1 Misrepresentation of Terms Toyota of Seattle 3 Questionable Quality Product/Service Hopesource 1 Inadequate Disclosure Free By the Sea 1

Page 155 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Inadequate Disclosure ABC Towing 1 Questionable Quality Product/Service Easy Rest Adjustable Sleep System 1 Landlord/Tenant - Residential Bridge Property Management/Chandlers Bay Apartments 1 Failure To Adjust/Refund GMA of Everett 1 Charge Above Estimate FedEx Customer Relations 1 Student Loan Issue Tint School of Makeup and Cosmetology 1 Negative Option Intelius 12 Other/Miscellaneous European Psychic 1 Other/Miscellaneous Experian Consumer Services/Experian 34 Interactive/Consumer Info/AutoCheck Advertising Filing Labor Compliance Services/FLCS 1 Utilities Riviera Trailer Village 1 Employment Issue Puget Sound Restoration Inc 1 Misrepresentation of Terms FreedomPop 1 Billing Issues The Wedding Bell 1 Billing Issues McCarthy Burgess & Wolff 2 Other/Miscellaneous Woody's 4x4 1 Other/Miscellaneous HelloFresh 2 Advertising Whole Foods Market 1 Failure To Adjust/Refund Harley Exteriors Inc 1 Pyramid Schemes PayPal 1

Page 156 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Unsatisfactory Repair/Service Law Offices of Brent Sorenson & Associates 1 Discrimination Shopko Corp 1 Landlord/Tenant - Residential Park South Apartments 1 Misrepresentation of product or service Vivint 3 Excessive Price or Charge Spine Perfect 1 Guests Pilchuck Mobile Home Park 1 Failure To Adjust/Refund The Seattle Gym 5 Internet & Mobile device based transaction TicketOffices.com 4 Other/Miscellaneous Twin Creeks Mobile Home Park 3 Internet & Mobile device based transaction Ticket Fulfillment Services LP 2 Alleged criminal activity Alaska USA Federal Credit Union 1 Not As Ordered Funko LLC 1 Questionable Quality Product/Service Ross Dress For Less 2 Warranty American Income Life Insurance Company - Vancouver 1 Failure To Deliver/Perform Walden University 2 Other/Miscellaneous Ozzy Motors 1 Non-Fulfillment Auburn Chevrolet 1 Failure To Deliver/Perform Online Technology LTD 1 Failure To Deliver/Perform Pacific Northwest Collections 1 Misrepresentation of product or service Valley GMC Auburn Buick 1 Failure To Adjust/Refund Fiat Chrysler Automobiles 2 Unsolicited Mail Capital One Services 6

Page 157 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Inadequate Disclosure A Place for Mom Inc 1 Unsolicited Mail Citibank Presidential Communications 1 Other/Miscellaneous Estate Information Services 1 Bait & Switch Wave Division Holdings aka Wave Broadband 2 Failure To Deliver/Perform Barn Factory 2 Other/Miscellaneous Endurance Warranty Service LLC 13 Misrepresentation of product or service Classic Car Addiction 1 Imposter scam Publishers Clearing House / PCH 2 Service Representation Nationwide Security Solutions 1 Inadequate Disclosure HealthPoint 1 Telemarketing Humana 2 Automatic Dialing McLeodUSA Telecommunications Services 2 Notice of rent raise Country Lane Mobile Home Park 1 Repossession LA Auto Rack 1 General maintenance Timberland Village Mobile Home Park 7 Inadequate Disclosure Commercial Adjustment 1 COVID-19 Great Lakes 1 Failure To Adjust/Refund Chevrolet Cadillac Hummer of Bellevue 1 Unsatisfactory Repair/Service Trupanion - USA/American Pet Insurance Co Inc 2 Non-Fulfillment Doggett Auto Brokers 1 Unsatisfactory Repair/Service American Income Life Insurance - Redmond 1

Page 158 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Negative Option FreedomPop 1 Other/Miscellaneous Rods All Star Auto 1 Failure To Deliver/Perform Auburn Volkswagen 3 Excessive Price or Charge Sunnyside Automotive and Towing 1 Failure To Deliver/Perform Platinum Autos 1 Failure To Return Goods/Part Chase Executive Office 2 Unsolicited Mail Credit One Bank 2 Other/Miscellaneous Jax Foods 1 Utilities Calmor Cove Club 3 Other/Miscellaneous Got Xpress SDN BHD / Gooddealsus.com 2 Advertising Sears Holdings Management Corporation 15 Other/Miscellaneous Sunset Kia of Auburn 6 Inadequate Disclosure iePlexus Inc 1 Failure To Return Goods/Part Amazon.com 2 Advertising Maaco Corporate 3 Advertising CreditKarma.com 1 Duty to comply with laws & codes 20 Rules & enforcement Volland Manor Mobile Home Park 1 Employment Issue 360 K9 Training 1 Inadequate Disclosure Ferrellgas 1 Charitable Solicitation Issue Nisqually Sportsmens Club Inc 1

Page 159 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Deliver/Perform 777 Auto Sales 1 Inadequate Disclosure Peninsula Subaru 1 Billing Issues Bartell Drugs 5 Failure To Adjust/Refund Leaf Filter/Leafless in Seattle/Mastershield/Gutters Perfect 1 Inadequate Disclosure Sinemia Inc 2 Failure To Adjust/Refund Unknown Coatings LLC 1 Alleged criminal activity Hertz Corporation 1 Free to Pay Big Fish Games 2 Failure To Deliver/Perform National BPO LLC d/b/a National Student Servicing 2 Failure To Deliver/Perform Max MPG Scooters 1 Other/Miscellaneous Chris Auto Repair 1 Other/Miscellaneous Expo Auto 4 Billing Issues Tacoma Cat Hospital 1 Telemarketing Kreative Inc 1 Failure To Return Goods/Part Sound National Lending 1 Other/Miscellaneous Optum Bank 1 Unnecessary Repair/Service AmeriGas 1 Unsolicited E-mail Virgin Mobile 1 Advertising Renton Chrysler Dodge Jeep Ram 4 Unsatisfactory Repair/Service Home Furniture Mart Inc. 1 Questionable Quality Product/Service Car Trek II 13

Page 160 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Y B Tubless/Economy Wiring 1 Failure To Deliver/Perform West Hills Autoplex 2 Prevention of meetings Richland Mobile Home Park 1 Other/Miscellaneous USA Honda 2 Other/Miscellaneous Credit Karma Inc 4 Landlord/Tenant - Residential ELink Realty 2 Unsolicited Mail True Auto Protection 1 Identity Theft Washington State Employees Credit Union / WSECU 1 Other/Miscellaneous CACH LLC 2 Other/Miscellaneous Redweek Inc 1 Failure To Deliver/Perform JMI Exteriors 2 Collection Practices Credit Control LLC 3 Senior Exploitation Freedom eCommerce/FO Consulting LLC 1 Other/Miscellaneous St Francis Hospital - Federal Way 1 Misrepresentation of Terms Teen Challenge of 1 Employment Issue Kohl's 1 Other/Miscellaneous Entercom 1 Excessive Price or Charge MotorPlex/Pro-Tow 1 Charitable Solicitation Issue ATS NW INC dba A Local Concern 2 Privacy Issues Seattle City Light 2 Collection Practices CACH LLC 4

Page 161 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Forced Place Insurance Advantis Credit Union 1 Billing Issues Match.com 2 Service Representation Mercedes Benz USA 1 COVID-19 Bastyr University 1 Other/Miscellaneous Tustin Apartment Homes 1 Other/Miscellaneous Seven Lakes Water Association 1 Billing Issues Unknown 30 Billing Issues Exchange Credit Program 2 Alleged criminal activity Timeshare Warranty Financial Services 1 Charge Above Estimate Defenders Inc dba Protect Your Home 1 Failure To Adjust/Refund Optics Planet Inc 1 Unregistered or Unlicensed Business Clear Image Photography 1 Inadequate Disclosure Watson Diesel Repair 1 Non-Fulfillment Rosauer's 1 Failed communication attempts Car2go NA, LLC 1 Unsatisfactory Repair/Service Seattle Executive Med Spa 1 Non-Fulfillment Cosmopolitan Hoarder Estate Services Ltd 2 Failure To Adjust/Refund Appliance HD 2 Alleged criminal activity Alekson Property Management aka APM Pros 1 Warranty King Volvo of Bellingham 1 Non-Fulfillment Chevron & Texaco Corporation 1

Page 162 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Non-Fulfillment Strait Auto Inc dba Little Car Corner 1 Non-Fulfillment Travelers 2 Billing Issues Barclaycard/Barclays US 11 Failure To Provide Title/Registration Harris Mitsubishi 3 High Pressure Sales Ziply Fiber fka Frontier Communications 1 Misrepresentation of product or service Hannah Motor Company dba Dick Hannah 4 Other/Miscellaneous The Brothers Powersports 1 Failure To Adjust/Refund Harbour Homes 2 Collection Practices Estate Information Services 2 Unauthorized Repair/Service ENOM.com 1 Governement agency complaint City of Wapato 1 Failure To Deliver/Perform Lucky Vitamin 1 Right To Cancel LATAM Airlines Group 1 Failure To Adjust/Refund Cabela's 1 Other/Miscellaneous www.Assistdiabetics.com 1 Charge:Service Not Performed/Product not delivered Market Leader 1 Service Representation American Mint 1 Right To Cancel Mike Scarff Subaru 1 Other/Miscellaneous Peloton 5 COVID-19 Highline Athletic Club 2 Failure To Adjust/Refund Adobe Systems 5

Page 163 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous King County District Court - Shoreline Division 2 Failure To Adjust/Refund Philips Oral Healthcare Inc 1 Failure To Deliver/Perform Spokane Flooring Broker LLC - Loon Lake 3 Permanent structures Ardena-Gale Mobile Home Park 1 Governement agency complaint City of Wenatchee 2 Questionable Quality/Used Jeff's Geo Metro 1 High Pressure Sales Steve Hahn Motor Company 2 Landlord/Tenant - Residential Sanford Hildebrandt Towers 1 Non-Fulfillment CornerStone United 1 Excessive Price or Charge Honda of Sumner 1 Not As Ordered Precision Tune Auto Care 1 Other/Miscellaneous Zales - Tacoma 1 Charge Above Estimate Bucky's Brake and Muffler 1 Alleged criminal activity Stor-eze - Puyallup 1 Internet & Mobile device based transaction Lyft Inc 5 Failure To Return Goods/Part Cricket Wireless 1 Student Loan Issue US Department of Education 38 Questionable Quality Product/Service Moon Security Services 1 Other/Miscellaneous Tri-Med Transportation LLC 1 Failure To Deliver/Perform McAfee Software 1 Unsatisfactory Repair/Service US Marine Engines 1

Page 164 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Deliver/Perform National Vision Inc dba America's Best Contacts & 1 Eyeglasses Unsatisfactory Repair/Service Edmonds Furniture Gallery 1 Unsatisfactory Repair/Service Gorge Amphitheatre 2 Questionable Quality Product/Service Dish Network 23 Failure To Adjust/Refund Washington State Kitchen and Bath dba Interior Remodel 2 Specialties Non-Fulfillment Bittrex 12 Mortgage Servicing Issue Guild Mortgage 4 Repair timeline Canyon Heights Mobile Home Park 1 Charge:Service Not Performed/Product not delivered Positive Changes - Corporate Office 1 Identity Theft U-Park System 1 Unordered/Unsolicited Merchandise Miracle Bamboo Pillow 1 Warranty JC Penney Corporate Customer Relations 2 Privacy Abuse Spokane Teachers Credit Union 1 Other Vulnerable Audience Exploitation Blade Chevrolet 1 Refund Policies Seattle Times 1 Billing Issues NelNet 2 Warranty Frontline Auto Centre Inc 2

Failure To Deliver/Perform Grizzly Industrial 1 Not As Ordered Auburn Valley Group 1

Page 165 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Donuts Inc / Name.com 1 Failure To Adjust/Refund King County Bar Association 1 Questionable Quality Product/Service West Coast Auto Center 11 Billing Issues Trillium Dental Specialists 5 Other/Miscellaneous Go-today 1 Misrepresentation of product or service Thunderbird Resort Club 2 Questionable Quality Product/Service The Appliance Clinic 1 Collections - Threatening behavior includes arrest ACS Inc 2 Foreclosure Issue Pennymac Loan Services 3 Misrepresentation of Terms APX Autobrokers 1 Questionable Quality Product/Service Geico Insurance Company 1 Other/Miscellaneous Teledoc 1 Billing Issues Door Dash 7 Service Representation Public Storage 3 Questionable Quality Product/Service Gary's Westside Towing 1 Inadequate Disclosure Northern Payment Systems 1 Failure To Adjust/Refund Northstar Alarm Services 2 Misrepresentation of Terms Target Stores 3 Non-Fulfillment DR Horton Inc 1 Failure To Provide Title/Registration Pierre Money Mart 1 Non-Fulfillment Neptune Society 2 Failure To Adjust/Refund Seattle Sun Tan - Shoreline 2

Page 166 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Deliver/Perform Stone Ridge Payments 2 Rental agreements Lakebay Marina & Resort 1 Questionable Quality Product/Service Columbia River Veterinary Specialists 1 Billing Issues OnStar 4 Prizes & Promotion Issue Experian Consumer Services/Experian 2 Interactive/Consumer Info/AutoCheck Other/Miscellaneous South Hill Satellite 2 Questionable Quality Product/Service Paramount Motors NW 1 Other/Miscellaneous SF Comprehensive Tours 1 Other/Miscellaneous Tivo - Corporate Offices 1 Credit/Financing First National Auto Sales Inc dba First National Fleet and 1 Lease Bushing Acura of Seattle 1 Other/Miscellaneous Car Shield 7 Failure To Provide Title/Registration Nissan Motor Acceptance 2 Warranty Shea Homes 1 Advertising TRA-MINW, PS 1 Failure To Return Goods/Part Super Friends Moving Company 2 Unsatisfactory Repair/Service Social Security Administration 3

Spyware / Malware iYogi 85 Screening / denial of sale or tenancy Golden Valley Estates 1

Page 167 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Misrepresentation of Terms Wave Division Holdings aka Wave Broadband 6 Questionable Quality Product/Service Chim Chimney Fireplace and Spa 2 Questionable Quality Product/Service Alliance 2020 1 Rental agreements Safari RV Park 1 Failure To Deliver/Perform Around the Clock Inc Property Management 1 Other/Miscellaneous West Coast Auto Works - Everett 9 Charge Above Estimate Sunrise Dental - Issaquah 1 Collection Practices Physicians Anesthesia Services / US Anesthesia Partners- 2 Washington Identity Theft Cricket Wireless 1 Prizes & Promotion Issue 31 High Pressure Sales La Bella Destinations/Freedom Marketing Group 1 Business Failure or Bankruptcy ABC Fitness Solutions, LLC dba ABC Financial 1 Internet & Mobile device based transaction Inspirable LLC 2 Eviction Issues Robin Lane Mobile Home Park 1 Unauthorized Debit Magazine Direct 2 Billing Issues Seabourn Cruise Line Limited 1 Imposter scam McAfee Software 1 Other/Miscellaneous Quil Ceda Creek Casino 1 Billing Issues American Medical Response/Rural Metro 95 Misrepresentation of product or service Sunset Kia of Auburn 1 Employment Issue Outer Island Excursions/Expeditions 1

Page 168 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Billing Issues Life Protect 24/7 Inc 1 Credit/Financing Foothills Auto Center 1 Failure To Deliver/Perform Raindrop Vape 1 Unauthorized Debit Cochrane Agency 1 Inadequate Disclosure Brown Boys Auto 1 Unregistered or Unlicensed Business Spirit Airlines 1 Inadequate Disclosure Walmart 10 Collection Practices Pinnacle Recovery Inc 2 Credit Reporting Error FICO 1 Failure To Deliver/Perform Justanswer.com 1 Misrepresentation of Terms Compagnie Nationale Air France dba Air France 1 Unnecessary Repair/Service Jack Carroll's Skagit Hyundai 1 Inadequate Disclosure GNR Media LLC dba GetDriversLicense.Org 2 Duty to comply with laws & codes Firwood Lane Mobile Home Park 1 Questionable Quality Product/Service The Sports Car Company 1 Credit/Financing Phillips 66/Conoco76 1 Unsatisfactory Repair/Service Arrotta's Auto Max & RV 1 Non-Fulfillment Car Pros Tacoma Kia 4 Right To Cancel LifeLock 1 Not As Ordered Whitney's Chevy Oldsmobile 1 Other/Miscellaneous CrunchyRoll 1 Duty to comply with laws & codes Tacoma Housing Authority 1

Page 169 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Adjust/Refund Transamerica 2 Questionable Quality Product/Service LA Fitness/Fitness International 10 Unsatisfactory Repair/Service Merrill Edge 2 Inadequate Disclosure Korum Automotive Group 1 High Pressure Sales Stone Ridge Payments 2 Right To Cancel Apexx Motorsports - Marysville 1 Utilities 78 Misrepresentation of Terms Nextdoor 1 Invoice - misleading or fraudulent US Asset Forfeiture & Seizures Inc 1 Other/Miscellaneous Friendly Village 2 Non-Fulfillment State Farm Insurance 8 Privacy Issues Zynga 1 Third-Party Loan Modification Issue Haven Legal Services 2 Unsolicited E-mail Home Advisor 1 Charge:Service Not Performed/Product not delivered ReachNow 2 Unordered/Unsolicited Merchandise Good Housekeeping 2 Failure To Adjust/Refund Snoho Cleaning 1 Collection Activity (Fraudulent or mistaken ID) PayPal Credit fka Bill Me Later 1 Unsolicited E-mail Postmates Inc 1 Charge:Service Not Performed/Product not delivered ARS Networking 1 Internet & Mobile device based transaction Clear Creek Marketing & Sales LLC dba Affinity Find 1

Page 170 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Unordered/Unsolicited Merchandise AT&T Office of the President 1 Unsolicited E-mail Fidelity Investments 1 Unauthorized Debit Internet Order, LLC dba Stroll dba Pimsleur Approach 5 Questionable Quality Product/Service Payless Auto Mart 2 Unsatisfactory Repair/Service Ashley Furniture - Tukwila 1 Non-Fulfillment Allstate Insurance - 1 Internet & Mobile device based transaction Shopaka.com / Whois Privacy Protection Service 1 Failure To Adjust/Refund Longhua USA dba IFloor 1 Collection Practices First National Collection Bureau 9 Right To Cancel Pursuit Fitness 5 Timeshare / Travel Club solicitation Issue Marketing Trustees of America 1 Failure To Deliver/Perform Affordable Interiors LLC 1 Reverse Mortgage Issue AAG Reverse Mortgage aka HECM Home Equity Reverse 3 Mortgage aka Celink Unsatisfactory Repair/Service Meineke Car Care Center - Seattle 1 Failure To Deliver/Perform 1192 Other/Miscellaneous Harbor Cross Construction Inc 1 Internet & Mobile device based transaction Verizon Wireless 160 Failure To Deliver/Perform Travel Guard International 2 Other/Miscellaneous DMX dba MOOD Media Corp 1 Misrepresentation of product or service AMC Tactical Marketing 1

Page 171 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Employment Issue Robinson Court Reporters Inc 1 Landlord/Tenant - Residential Westlake Apartments 1 Other/Miscellaneous Seaview Buick GMC 4 Other/Miscellaneous Brinks Home Security fka Monitronics/Moni Smart Security 30 Misrepresentation of product or service Nice Cars 1 Billing Issues Econo Lodge - Tacoma 1 Unsatisfactory Repair/Service Corn Motors 2 Failure To Deliver/Perform Cigna 3 Direct Mail Advertising Neptune Society 1 Other/Miscellaneous AutoNation Audi Bellevue 3 Collections - Threatening behavior includes arrest Bonded Adjustment Company 1 Unsatisfactory Repair/Service Lowe's Home Improvement 43 Failure To Deliver/Perform Ashley Furniture/Ashley Homestore - Tacoma 7 Other/Miscellaneous Preferred Credit Inc. 1 Unsatisfactory Repair/Service Washington Interscholastic Athletic Association 1 Other/Miscellaneous Cambridge Management/Olympic Pointe Apartment Homes 1 Failure To Adjust/Refund Zippy Shell 1 Billing Issues Tuell-McKee Funeral Home 1 Other/Miscellaneous Okanogan County Board of Commissioners 3 Application screening Pathlight Property Management 1 Other/Miscellaneous Stability Properties 2 Other/Miscellaneous Consumer Club Inc dba Getaroom.com 6

Page 172 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Adjust/Refund ESPN Magazine 1 Bushing Eastside Subaru 2 Other/Miscellaneous Auto Track 2 Misrepresentation of product or service Carsure 1 Nature of fees Alaska Airlines 1 Other/Miscellaneous TeamHealth/Blackstone Group Private Equity Co 2 Application screening Snohomish County Sheriff's Office 1 Unauthorized Debit New Vitality 1 Other/Miscellaneous Grocery Manufacturers Association 1 Advertising North City Motors 1 Misrepresentation of Terms Payless Auto Sales 2 Questionable Quality Product/Service Lakewood Ford 2 Misrepresentation of product or service Toyota of Kirkland 3 Failure To Return Goods/Part ANC Movers 1 Failed communication attempts Bonanza 1 Misrepresentation of product or service King Volvo of Bellingham 1 Refund Policies Home Advisor 2 Warranty Brennan Heating & Air Conditioning 1 Governement agency complaint Lakewood City Municipal Court 1 Bait & Switch Mattress Firm 1 Landlord Prohibited Acts Cedar Mobile Manor Park 1

Page 173 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous UW School of Dentistry 4 Misrepresentation of Terms Rent A Center Corporate Office/RAC 1 Other/Miscellaneous Carr Cadillac Buick GMC 1 Forced Place Insurance Fay Servicing LLC 1 Unsatisfactory Repair/Service Patenaude & Felix 1 Failure To Deliver/Perform Homecomings Financial Network 1 Packing Steve Hahn Motor Company 1 Questionable Quality Product/Service Honda of Marysville 1 Prizes & Promotion Issue Westlie Ford 1 Inadequate Disclosure Austin's Auto Sales 2 Failure To Adjust/Refund AutoNation Subaru - Spokane Valley 3 Failure To Deliver/Perform Sound Credit Union - Tacoma 1 Repossession Honda of Kirkland 1 Other Vulnerable Audience Exploitation Home Depot 2 Warranty Gilbert Imports LLC dba Gilbert Auto Honda 1 Questionable Quality Product/Service Northwest Hearing Services, LLC 1 Misrepresentation of product or service Black Hills Heating and Air 1 Internet & Mobile device based transaction Teleflora 2 High Pressure Sales West Motorsports - Everett 1 Prevent entry/require removal of MH Pathfinder Mobile Home Park 1 Charge:Service Not Performed/Product not delivered Valve Software dba Steam Powered/Steamgames/Steam 4

Page 174 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Software Other/Miscellaneous Klickitat Valley Health 1 Invoice - misleading or fraudulent Marketing Administration Ltd / Yellow Pages-Seattle.com 4 Collection Practices Spotloan 2 Governement agency complaint Department of Job and Family Services 1 Other/Miscellaneous Hyundai of Everett 1 Unsolicited E-mail Arrotta's Auto Max & RV 1 Landlord/Tenant - Residential The Park at Cooper Point Apartments 1 Other/Miscellaneous Big Picture Loans 6 Service Representation Nationstar Mortgage, LLC/ Mr Cooper 2 Unauthorized Debit Hughes Network Systems 6 Other/Miscellaneous North Cheney Mobile Home Park 3 Excessive Price or Charge EasyPay Finance 1 Other/Miscellaneous Insight Pest Solutions 3 Other/Miscellaneous Cascade Eye and Skin Centers 1 Billing Issues Northwest Hospital 5 Inadequate Disclosure Weight Watchers 1 Other/Miscellaneous Filing Labor Compliance Services/FLCS 10 Duty to comply with laws & codes Meridian Mobile Estates 1 Collection Activity (Fraudulent or mistaken ID) ACS Legal 12 Unsatisfactory Repair/Service General Electric/GE 12 Other/Miscellaneous My Pillow 3

Page 175 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Health, safety or sanitation Mobile Haven Mobile Home Park 1 Unauthorized Repair/Service Norton by Symantec 1 Misrepresentation of Terms Puyallup Truck & RV Sales 1 Unsatisfactory Repair/Service Staff Pro - Seattle 2 Fees Synchrony Bank fka GE Capital Retail Bank/GECRB/Care 6 Credit Non-Fulfillment Puyallup Truck & RV Sales 1 Spyware / Malware OmniTechSupport.com aka Customer Focus Services, LLC 2 Questionable Quality Product/Service Shuttle Express 1 Advance Fee Fraud Delta Finance Inc 1 Crowdfunding GoDirect Foods 1 Billing Issues Pacific Medical Center - Bothell 1 Advertising Ashley Furniture/Ashley Homestore - Tukwila 1 COVID-19 PetSmart 1 Unsatisfactory Repair/Service Grand HVAC Leasing USA LLC / GHL 1 Other/Miscellaneous Nettalk Inc 2 Free to Pay Instant Checkmate 1 Other/Miscellaneous Madison Real Estate and Property Management 3 Bushing Elite 1 Auto Sales 1 Alleged criminal activity Renton Police Department 2 Automatic Dialing 79

Page 176 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Landlord/Tenant - Residential Bristol at South Port Apts 1 Governement agency complaint City of Goldendale 1 Automatic Dialing 44 Other/Miscellaneous Pulte Homes 6 Forged or Altered Documents Paul Evert's RV Country 1 Failure To Deliver/Perform Smart Energy Today 5 Inadequate Disclosure Big Lots 3 Privacy Issues Rasier LLC dba Uber 2 Other/Miscellaneous Wrench Inc 1 Unsatisfactory Repair/Service AutoSafe 2 Failure To Deliver/Perform Imperial Homes Sales Inc 2 Other Vulnerable Audience Exploitation Sephora - Bellevue 1 Rental agreements Brookhollow Mobile Home Court 1 Unauthorized Repair/Service National Magazine Exchange 1 Other/Miscellaneous Camp Chevrolet 12 Other/Miscellaneous IRS EIP (Electronic Payments) 10 Non-Fulfillment Pretty Little Things 1 Other/Miscellaneous North Coast Moving and Storage aka Allied Movers 1 Failure To Return Goods/Part Virginia Mason 1 Failure To Return Goods/Part Bill Pierre Ford 1 Service Representation First American Home Warranty 1 Unsatisfactory Repair/Service Sarkinen Plumbing 3

Page 177 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Rules & enforcement Battle Ground Mobile Estates 6 Charge:Service Not Performed/Product not delivered Stamps.com 2 Inadequate Disclosure Audi of America 2 Internet & Mobile device based transaction Mugshots.com 1 Price or Savings Claim Living Social 1 Excessive Price or Charge Passbook by Remitly 1 COVID-19 Travel Guard Group Inc 5 Other/Miscellaneous Industrial Credit Union of Whatcom County 1 Internet & Mobile device based transaction United Online/Juno/Netzero 3 Questionable Quality Product/Service Phillips 66/Conoco 76 2 Misrepresentation of product or service St Patrick CNA Training 1 Inadequate Disclosure CenturyLink Field 1 Other/Miscellaneous Campus Commons aka The Ruckus 4 Eviction Issues Village Green Mobile Home Park 1 Spyware / Malware Godaddy.com 1 Failure To Adjust/Refund Waves of Suds 2 Unsatisfactory Repair/Service Reddit 1 Billing Issues Tivo 2 Not As Ordered Unknown 3 Credit/Financing Title Insurance Company 2 Student Loan Issue Navient 581

Page 178 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Oday Auto Sales 1 Other/Miscellaneous Damascus Homes LLC 1 Other/Miscellaneous Princess Cruises 2 Credit/Financing Camp Chevrolet 2 Right To Cancel Springleaf Financial Services 1 Other/Miscellaneous 1-800-Pack-Rat 1 Free to Pay Forever Flawless Rst Inc 1 Misrepresentation of product or service Timeshare Warranty Financial Services 1 Service Representation Washington Center for Pain Management 1 Crowdfunding Space Goat Productions 12 Other/Miscellaneous American General Financial Center 1 Inadequate Disclosure Auto Shoppers 1 Failure To Deliver/Perform Fife Towing & Recovery 1 Utilities AA RV Park, LLC 1 COVID-19 West Seattle Montessori 2 Failure To Deliver/Perform Vaqueros Auto Sales 1 Billing Issues Freddie Mac 1 Failure To Adjust/Refund BMW Financial Services 1 Misrepresentation of product or service Allied Wallet and Campaign Develeper 1 Refund Policies Car Toys Corporate Headquarters 1 Billing Issues Birch Communications 2

Page 179 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Wireless portability Ziply Fiber fka Frontier Communications 5 Health, safety or sanitation Alonda Villa 1 Internet & Mobile device based transaction SkinCentric 1 Governement agency complaint VA Puget Sound Health Care 2 Credit Reporting Error Columbia Debt Recovery dba Genesis Credit Management 6 LLC Credit/Financing Dwayne Lane's Skagit Ford 1 Landlord/Tenant - Residential Milestone Properties/Stonebrook 2 Billing Issues Ticket Fulfillment Services dba Box Office Tickets 1 Billing Issues WEX Bank 1 Collection Practices Meridian Financial Services, Inc. 3 Other/Miscellaneous HomeSnap 1 Internet & Mobile device based transaction PCExplorers 1 Credit/Financing Verity Credit Union 1 Data Breach Kaiser Foundation Health Plan of Northwest 1 Refund Policies S&S Best Auto Sales 1 Questionable Quality Product/Service Ace Auto Wrecking 3 Rules & enforcement Valleybrook Village Mobile Home Park 2 Unsatisfactory Repair/Service PixWraps 1 Other/Miscellaneous Trinity Auto Sales 1 Other/Miscellaneous Allstate Insurance - Dallas 2

Page 180 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Privacy Issues Wells Fargo CRA Risk Management 3 Charge:Service Not Performed/Product not delivered Diamond Resorts International 1 Billing Issues Southwest Auto Repair 1 Failure To Deliver/Perform North County Towing 1 Rent raise Pinecroft Mobile Home Park 1 Failure To Deliver/Perform Paramount Theatre 1 Retaliation Fair Oaks Mobile Estates 1 Failure To Adjust/Refund WKA Innovations 1 Free to Pay Chase Bankcard Services Inc 1 Billing Issues SEM Budget Savers 2 Other/Miscellaneous Spokane's Superior Solutions 2 Permanent structures Golden Rose Mobile Home Park 4 Price Gouging Oakdell Egg Farm 3 Right To Cancel Chase Bankcard Services Inc 5 Identity Theft Springleaf Financial Services 2 Failure To Adjust/Refund Robert Space Industries dba Cloud Imperium Games 2 Billing Issues Best Western Headquarters 1 Privacy Issues eBay 2 Prizes & Promotion Issue Worldmark by Wyndham 8 Unsatisfactory Repair/Service Lumpy The Plumber 1 Other/Miscellaneous Global Equity Finance 1 Unnecessary Repair/Service Bud Clary Auburn Hyundai 1

Page 181 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Retaliation Courtyard Mobile Home Park 1 Non-Fulfillment US Postal Service - Post Master General 1 Governement agency complaint Bremerton Police Department 3 Other/Miscellaneous Alan Webb Auto Group 17 Charge:Service Not Performed/Product not delivered Inspirable LLC 2 Questionable Quality Product/Service Definitive Motors 2 Billing Issues Magic Tracks 1 Refund Policies TicketCenter.com 1 Data Breach Go2Bank 1 Service Representation Vivint 2 Questionable Quality Product/Service Staples 1 Unsolicited E-mail Church of Scientology 1 Service Representation Navy Federal Credit Union 4 Other/Miscellaneous Atlas Moving Systems 6 Billing Issues Waypoint Resource Group LLC 2 Collection Practices Cort Furniture 1 Other/Miscellaneous Northwest Driving School - Port Angeles 1 Unsatisfactory Repair/Service Tacoma News Tribune 5 Misrepresentation of Terms Taco Bell - Tumwater 1 General maintenance Crystal Pointe MHC 1 COVID-19 Recology Cleanscapes 1

Page 182 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Billing Issues Corporate Recoveries 1 Other/Miscellaneous Puyallup Truck Country / Milam Truck Country 4 Failed communication attempts Heartland America 1 Other/Miscellaneous Seattle Soccer LLC DBA Seattle Sounders FC 1 Rental agreements Lakeway Mobile Estates 1 Direct Mail Advertising UST Development/US Telecom 5 Failure To Deliver/Perform Emerald City Property Services 1 Other/Miscellaneous Meadowbrook Apartments 1 Warranty Car Pros Renton Hyundai 1 Questionable Quality Product/Service American Standard/Safety Tubs Co LLC 2 Packing Toyota of Kirkland 1 Other Vulnerable Audience Exploitation Jerry Smith Automotive Team 1 Billing Issues The Daily Herald 3 Excessive Price or Charge AVAS Flowers 1 COVID-19 Safeway 21 Failure To Deliver/Perform One World LLC/ Water Lantern Festival 1 Right To Cancel Prep Sportswear 1 Unauthorized Repair/Service ADT Security - Indianapolis / Defenders, Inc 1 Other/Miscellaneous Toys R Us 1 Other/Miscellaneous CSL Plasma 1 Inadequate Disclosure Verity Credit Union 1

Page 183 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Questionable Quality Product/Service eBay 28 Misrepresentation of product or service Mazda of Everett 1 Rental agreements Lazy Wheels Mobile Home Park 1 Application screening Accolade Property Management Group 1 Failure To Deliver/Perform Prestige Financial Services 3 Excessive Price or Charge Spartan Services Inc 1 Internet & Mobile device based transaction Grammarly 2 Landlord/Tenant - Residential First Point Real Estate 1 Collections - Threatening behavior includes arrest ARSTRAT 1 Questionable Quality Product/Service Bittrex 3 Lot Description Lone Pine Mobile Home Park 1 Other/Miscellaneous Skagit County 1 Other/Miscellaneous Aramark Uniform Services 3 Advance Fee Fraud KeyBank National Association 3 LL/T personality conflicts Peabody Creek RV Park 1 Questionable Quality Product/Service Jeff's Geo Metro 1 Privacy Abuse Satcomm911.com, LLC 1 Failed communication attempts AVAST Software Inc 1 Internet & Mobile device based transaction Avalara 1 Other/Miscellaneous NRB Property Management LLC 2 Questionable Quality Product/Service Tommy's 9th Street Auto 1

Page 184 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Student Loan Issue GC Services 1 Failure To Deliver/Perform Northwest Territorial Mint 283 Imposter scam Unknown - Advance Fee Fraud 5 Failure To Adjust/Refund AutoZone Inc 1 Credit Reporting Error Capital One Services 18 Unauthorized Debit Tapco Credit Union 1 Other/Miscellaneous Derma Vibrance 1 COVID-19 Diamond Resorts 1 Duty to comply with laws & codes Evergreen Auto Sales 1 Duties of Landlord Greenbrier Village 1 Unsatisfactory Repair/Service America's Credit Union a Federal Credit Union 2 Eviction Issues All County Construction 1 Questionable Quality Product/Service Rod's All Star Auto 3 Failure To Deliver/Perform Iolo Technologies LLC 1 Other/Miscellaneous Des Moines Police Department 1 Other/Miscellaneous Aaron's Sales and Leasing - Vancouver 1 Unauthorized Repair/Service Burien Nissan 1 Failure To Adjust/Refund Comerica Bank / Direct Express Mastercard 1 Advertising Arrotta's Automax & RV 2 Misrepresentation of product or service Tracfone Wireless dba Straight Talk/Safelink 2 Collection Activity (Fraudulent or mistaken ID) ChexSystems Inc 1

Page 185 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Pacific Dermatology and Cosmetic Center 1 Other/Miscellaneous Westfield South Center Mall 1 Questionable Quality Product/Service Hopelink - Bellevue 1 Rent raise Baywood Mobile Home Park 1 Other/Miscellaneous Avangate dba 2Checkout 2 Unauthorized Debit Drizzle Internet 1 Rent raise Idylwood Mobile Home Park 2 Billing Issues Telebrands Fulfillment Center 1 Misrepresentation of product or service Mor Furniture 2 Price or Savings Claim Prestige Payment Systems 1 Other/Miscellaneous Affordable Spa Covers 2 Misrepresentation of Terms Rairdon Chrysler Dodge Jeep Ram of Monroe 3 Failure To Provide Title/Registration Leavitt Auto Sales 1 Internet & Mobile device based transaction OnStar 1 Failure To Adjust/Refund Puget Sound Flyers 1 Collection Practices Hollywood Video/Hollywood Entertainment Corp. 10 Questionable Quality Product/Service Freestone Inc. 1 Discrimination Washington State University 2 Other/Miscellaneous Established Moving & Storage 2 Failure To Deliver/Perform Bishop and Lang Marketing Group 1 Billing Issues Littleton Coin Company, LLC 1

Page 186 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Deliver/Perform Valpak of Western Washington 2 Credit/Financing Tacoma Auto Outlet 1 Internet & Mobile device based transaction Unknown - Technical Support 53 Unsolicited Mail Dun & Bradstreet 1 Other/Miscellaneous Money Tree - Yakima 2 Unordered/Unsolicited Merchandise Imaging Supply Center 1 Misrepresentation of product or service UnitedStatesVitalRecords.com 1 Unsatisfactory Repair/Service Express Scripts 6 Unsatisfactory Repair/Service USDA Rural Housing Service 1 Billing Issues LabCorp 1 Excessive Price or Charge Kitsap Bank 1 Unsatisfactory Repair/Service AutoNation Honda - Renton 4 Other/Miscellaneous Clean Crawls 5 Other/Miscellaneous Bank of America NA 419 Unsatisfactory Repair/Service Rent a Car - Fort Lauderdale 1 Unauthorized Repair/Service LexisNexis Risk Solutions dba Vitalchek.com 1 Misrepresentation of product or service Platinum Parking 2 Failure To Deliver/Perform PODS - Des Moines 2 Other/Miscellaneous Esatto Custom Footwear LLC 2 Internet & Mobile device based transaction Empowrd.com 2 Failure To Adjust/Refund Square Inc dba CashApp 3

Page 187 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Right To Cancel Alvarez Auto Sales 1 Cramming US Billing/USBI 4 Billing Issues CVS Caremark 6 Billing Issues Northwest Asthma & Allergy Center 1 Credit/Financing West Hills Chrysler Jeep Dodge 1 Warranty DR Horton Inc 3 Warranty National Power Supply 1 Discrimination Netflix.com 1 Other Vulnerable Audience Exploitation Deer Point Meadows Investments 2 Excessive Price or Charge Sundance Energy Services 1 Discrimination Days Inn - Ellensburg 1 Unsatisfactory Repair/Service Providence Financial Advocates 1 Landlord/Tenant - Residential The Boulders at Puget Sound 6 Unordered/Unsolicited Merchandise Encante Skin Serum and Eye Cream 1 Failure To Deliver/Perform Vancouver Clinic 1 Governement agency complaint City of Soap Lake 2 Right To Cancel Watson Productions 6 Billing Issues New Pacific Homes 1 Health, safety or sanitation Amazon.com 2 Invoice - misleading or fraudulent Beresford-Booth 1 Credit/Financing Window & Roof Depot 1

Page 188 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Unsatisfactory Repair/Service Norm's Auto Repair 1 Employment Issue Amtrak 1 Excessive Price or Charge Merchant Services Direct LLC / Sphyra / World Wide 1 Solutions Systems Questionable Quality Product/Service James Roby dba Extreme Race Engines 1 Charge:Service Not Performed/Product not delivered First American Home Warranty 1 Negative Option DIRECTV 9 Bushing Bill Pierre Chevrolet 2 Other/Miscellaneous Car Craft Auto Sales 11 Landlord/Tenant - Residential Premier Property Rentals 1 Advertising Associated Publishers Network 2 High Pressure Sales Dick's Heating & Air Conditioning 1 Eviction Issues Park 400 2 Price Gouging CarHop/UAC 1 Inadequate Disclosure Department of Transporation Good to Go Division 2 Repossession Heritage Bank 1 Failure To Deliver/Perform Quality Funding 1 Other/Miscellaneous Pierce County District Court 2 Misrepresentation of Terms KMart/K-Mart 1 Advertising Alaska Airlines 8 Charge:Service Not Performed/Product not delivered Porch.com LLC 1

Page 189 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Health, safety or sanitation The Vermont Inn 1 Unsatisfactory Repair/Service Carr Vancouver - Cadillac Buick GMC 1 Refund Policies Standard Parking 1 Business Failure or Bankruptcy Financial Freedom Senior Funding Corp 1 Failure To Deliver/Perform Bass Mechanic 2 Advertising Frontier Communications 8 Rental agreements Oak Hollow Mobile Home Park 1 Questionable Quality Product/Service Maxcare of Washington 1 Billing Issues Hotel California by the Sea 1 Failure To Deliver/Perform Etsy 1 Other/Miscellaneous The Rants Group 1 Internet & Mobile device based transaction GetRentToOwn.com 2 Failure To Deliver/Perform Tribune Broadcasting 1 Questionable Quality Product/Service Nintendo of America 3 Failure To Deliver/Perform Tacoma News Tribune 25 Non-Fulfillment Virginia Mason 1 Permanent structures Colonial Estates 2 Privacy Issues Washington State Democratic Party 2 Charge:Service Not Performed/Product not delivered American Auto Shield 1 Billing Issues Weight Watchers 1 Privacy Issues Hughes Network Systems 1 Other/Miscellaneous Rairdon's Subaru of Auburn 7

Page 190 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous First National Fleet and Lease - Lakewood 2 Failure To Deliver/Perform Clark County Republican Party 1 Other/Miscellaneous American Red Cross National Headquarters 2 Warranty Auburn Chevrolet 3 Misrepresentation of product or service TruGreen Limited Partnership 1 Unsatisfactory Repair/Service Watford LLC 1 Unsatisfactory Repair/Service Paul Evert's RV Country 5 Billing Issues Eco Roof Service Inc 1 Landlord/Tenant - Residential Riverstone Residential Group 6 Failure To Deliver/Perform Haven Legal Services 1 Telemarketing CarHop / UAC 1 Misrepresentation of Terms Center for Diagnostic Imaging 1 Billing Issues AutoNation Subaru - Spokane Valley 1 Service Representation Kickstarter 1 Other/Miscellaneous Sterling Infosystems dba Sterling Backcheck 1 Other/Miscellaneous Justanswer.com 4 Credit/Financing Bright Lending 1 Governement agency complaint Washington State Department of Fish and Wildlife 9 Forged or Altered Documents Expedia 1 Questionable Quality Product/Service 2-10 Home Buyers Warranty 1 Failed communication attempts Ace Industrial Supply 1

Page 191 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Questionable Quality Product/Service Karmart Automotive Group 4 Unsatisfactory Repair/Service Northwest Window & Door 1 Advertising First National Fleet & Lease 1 Other/Miscellaneous Goodfella's Motor Company - Tacoma 1 Privacy Issues Information 1 Non-Fulfillment Titus-Will Motors - Olympia 2 COVID-19 Goldcrest Partners LLC 1 Failure To Deliver/Perform Costco 38 Alleged criminal activity Fairfax Behavioral Health 1 Fees Regal Mobile Estates dba Regal Community LLC 1 Advertising Capital One Services 3 Internet & Mobile device based transaction RealSelf.com 1 Collection Practices Apex Capital Solutions 1 Other/Miscellaneous Maytag Corporation 3 Misrepresentation of product or service College Network 4 Misrepresentation of product or service Internet Networx 1 Discrimination Premier Product Management - Auburn 1 Inadequate Disclosure Park Place LTD 1 Other/Miscellaneous Washington Natural Gas Heating & Air Conditioning 1 Failure To Deliver/Perform Canvas by Fiji Mike 2 Misrepresentation of Terms John S Realty 2

Page 192 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Excessive Price or Charge Wyndham Vacation Resorts 1 Billing Issues NCMI 1 Unsolicited E-mail US Online/SuddenBlitz.com/SuddenValues.com 2 Credit Reporting Error Mercedes Benz Financial Services 1 Unordered/Unsolicited Merchandise PayPal 5 Other/Miscellaneous Smart Start LLC 1 Business Failure or Bankruptcy Stay Alfred 11 Failure To Deliver/Perform Valiant Enterprises 2 Unauthorized Repair/Service Guardian Roofing 1 Right To Cancel Diamond Resorts International 13 Landlord/Tenant - Residential Graf Investments Inc 3 Billing Issues Soylent Black 1 Billing Issues Yakima Adjustment Services 6 Charge:Service Not Performed/Product not delivered Q Link Wireless LLC 1 Charge:Service Not Performed/Product not delivered Merchants Credit Association 1 Business Failure or Bankruptcy American Laser Center 8 Other/Miscellaneous CMS Autogroup LLC 1 Identity Theft ACI/American Coradius International 3 Other/Miscellaneous PNC Financial Services Group 1 Failure To Deliver/Perform Allstream 1 Other/Miscellaneous Pathfinder Mobile Home Park 4

Page 193 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Billing Issues Hometown Property Management 1 Other/Miscellaneous Home Title Lock 1 Charge Above Estimate WebSource Marketing/Visible.net/Captures.com 1 Other/Miscellaneous Reed, Longyear, Malnati & Ahrens, PLLC 1 Excessive Price or Charge Checkers Food Mart 1 Insufficient Quantity/Sale Lenovo US 1 Forged or Altered Documents Lincare Inc 1 Credit/Financing Acura of Lynnwood 2 Excessive Price or Charge Banfield Pet Hospital 1 Misrepresentation of product or service TSP Ean Travel 1 Landlord/Tenant - Residential Echo Lake Apartments 3 Failure To Deliver/Perform Appliance & More Connection 1 Refund Policies MoneyGram International 1 Collection Practices Health Services Asset Management 13 Failure To Deliver/Perform Larry H Miller Honda 5 Failure To Adjust/Refund Robbins and Co Foundation Systems 1 Rental agreements Sandy Beach Mobile Villa 1 Discrimination Smythe & Jones PLLC 1 Questionable Quality/Used Roadway Inn & Suites 1 Road Maintenance Parkland Mobile Village 4 Unsatisfactory Repair/Service Pierce County Transit 1

Page 194 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Charge:Service Not Performed/Product not delivered Bonneville Hot Springs Resort and Spa 1 Governement agency complaint CICS Employment Services Inc 1 Questionable Quality Product/Service STYLEWE 1 Misrepresentation of Terms Synapse Group/Mags for Miles 1 Billing Issues Forks Community Hospital 1 Other/Miscellaneous Eye Care Center of Snohomish 1 Other/Miscellaneous Guardian Security Systems Inc 6 Warranty National Heating Company 1 Other/Miscellaneous First Financial Bank aka 1st Financial 1 Failure To Adjust/Refund Econo Lodge - Tacoma 3 Internet & Mobile device based transaction QVC 2 Inadequate Disclosure Noom Inc 1 Tenant to tenant dispute Mountain View Mobile Home Park 1 Right To Cancel DMZ Group LLC dba Great Expectations / Seattle Singles 11 Questionable Quality Product/Service CTM Connolly Tacon & Meserve 2 Billing Issues Sound Oxygen Service 20 Fees DeTray's Mobile Home Park 1 Phishing Debt Release Services 1 Right To Cancel Bluray Motor 1 Unordered/Unsolicited Merchandise Sprint Executive Services 2 Failure To Deliver/Perform Eneright Mechanical 1

Page 195 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Questionable Quality Product/Service Anjali Enterprise dba Garden Suites Hotel 1 Billing Issues Delta Dental of Wisconsin 1 Other/Miscellaneous Timberland Bank - Hoquiam 2 Other/Miscellaneous Yortnderf Construction 2 Failure To Adjust/Refund Smart Glass 1 Billing Issues Tracfone Wireless dba Straight Talk/Safelink 6 Invoice - misleading or fraudulent General Nutrition Center/GNC 1 Other/Miscellaneous Global Fulfillment Services 3 Questionable Quality Product/Service Hinshaw's Acura 6 Student Loan Issue National Collegiate Student Loan Trust 3 Identity Theft Twin Star Credit Union 1 Other/Miscellaneous Yakima Regional Medical and Cardiac Center dba Astria 1 Regional Medical Center Failure To Deliver/Perform Travel on RV & Auto Inc 1 Other/Miscellaneous TicketOffices.com 10 Warranty Warrantech dba Mile Edge, National Warranty Insruance 1 Phishing US Centers for Medicare & Medicaid Services 1 Questionable Quality Product/Service Hope Link Transportation 1 Questionable Quality Product/Service Hewlett Packard/HP 16 Unauthorized Debit Collections Etc 1 Non-Fulfillment My Town Motors 2

Page 196 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Yakima Valley Memorial Hospital 2 Senior Exploitation Life Financial Planning Corp 1 Non-Fulfillment Midwestern Van Lines 1 Questionable Quality Product/Service 507 Motor Sports 6 Failure To Adjust/Refund Walmart.com 5 Excessive Price or Charge K9 Country Club 1 Charge Above Estimate Reef Parking fka Republic Parking Northwest 1 Service Representation Direct Buy - Bothell 1 Right To Cancel Crescent Processing Company 1 Failure To Deliver/Perform Gaco Western 1 Other Vulnerable Audience Exploitation AAA American Automobile Assoc Washington 1 Failure To Deliver/Perform Value Appeal 1 Other/Miscellaneous Lighthouse Market 1 Bushing Harris Ford 3 Credit/Financing AutoNation Volkswagen Spokane 1 Questionable Quality/Used Frontier Ford 1 COVID-19 Carson Cars 1 Non-Fulfillment Cross State Vanlines 1 Billing Issues Fair Financial Corp 2 Unsatisfactory Repair/Service Rodland Toyota 1 Other/Miscellaneous Kitsap County Sheriff 5 Other/Miscellaneous Auto Shoppers 2

Page 197 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Warranty Audi of America 1 Non-Fulfillment FBA Stores LLC aka FBA Distributors LLC aka AWS LLC 13 Charge:Service Not Performed/Product not delivered Shedgal Portable Buildings 1 Billing Issues State Collection Service 1 Unregistered or Unlicensed Business Care Package Campaign LLC 1 Failure To Adjust/Refund Blue Dog RV 5 Failure To Deliver/Perform Advance Resorts of America/ARA 3 Alleged criminal activity City of Mount Vernon 1 Unregistered or Unlicensed Business First Call Movers 1 Other/Miscellaneous Greenacres Motors 3 Internet & Mobile device based transaction Budget PrePay Inc dba Budget Mobile 3 Unordered/Unsolicited Merchandise Trilegiant 1 COVID-19 Merrill Lynch 1 Questionable Quality Product/Service Homes Direct 1 Warranty Rainier Dodge 1 Identity Theft Bread of Life Mission 2 COVID-19 Cenlar Mortgage 1 Identity Theft Automotive Recovery Services 2 International/Cross Border Urgent Help/UK Office Maven InfoTech Ltd 1 Misrepresentation of product or service The Autohaus 2 Discrimination Sleep Inn - Seatac 1

Page 198 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Data Breach City of Lacey Utilities 1 Other/Miscellaneous Planet Fitness - Spokane Valley 2 Questionable Quality/Used Adzam Inc dba Doug's Lynnwood Mazda 1 Student Loan Issue Pennsylvania Higher Education Assistance Agency 1 Privacy Issues Pfizer Pharmaceuticals 1 Charge Above Estimate H&R Block 3 Refund Policies Stryke Alarm 1 Misrepresentation of product or service Green Dot 2 Other/Miscellaneous Jacobs & Jacobs Attorneys at Law 3 Billing Issues The Phone Guys 1 Telemarketing Republican National Committee 2 Failure To Adjust/Refund Life Alert Emergency Response Inc 2 Other/Miscellaneous Washington Department of Veterans Affairs 1 Discrimination Capitol City Honda 1 Excessive Price or Charge Inquiry 5 Charitable Solicitation Issue Hunters Wind Wild Horse Rescue 2 Screening / denial of sale or tenancy Alder Trails (fka Kennard Mobile Estates) 1 Collection Practices NCMI Corporation dba North Washington Collections 4 Automatic Dialing ADT Security/Protection One Alarm Services 1 Failure To Deliver/Perform Korean Airlines 1 Other/Miscellaneous Excalibur Moving Group 1

Page 199 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Prizes & Promotion Issue Publishers Clearing House / PCH 7 Unauthorized Repair/Service Valvoline Instant Oil Change - Longview 1 Refund Policies Sono Bello 1 Unsatisfactory Repair/Service IDS Property Casualty Insurance 1 Service Representation Comfort Inn - Bellingham 1 Credit/Financing Valley Auto Liquidators 1 Unauthorized Debit Brinks Home Security fka Monitronics/Moni Smart Security 3 Unsatisfactory Repair/Service Homeward Residential 1 Unauthorized Repair/Service Unknown 4 Non-Essential Business Open Car Craft Auto Sales 1 Warranty Car Club - Burien 2 Governement agency complaint Marysville Library 2 Failure To Adjust/Refund Tivo 1 Excessive Price or Charge Nintendo of America 1 Charge:Service Not Performed/Product not delivered Wave Division Holdings aka Wave Broadband 2 Charitable Solicitation Issue UPS/United Parcel Service 1 Unregistered or Unlicensed Business Divine Maids aka Seattle Green Cleaning Fairy 1 Service Representation Bill & Melinda Gates Foundation 1 Data Breach Rite Aid 1 Foreclosure Escalation Ditech Financial LLC fka Green Tree Servicing 7 Unsatisfactory Repair/Service Mullinax Ford 1

Page 200 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Misrepresentation of product or service On Deck Law, PLLC f/k/a Washington Divorce Online 1 Excessive Price or Charge Family Fresh Air 2 Third-Party Loan Modification Issue Genesis Consulting Group 1 Failure To Adjust/Refund Spokane Foot Clinic 1 Prizes & Promotion Issue Wells Fargo CRA Risk Management 1 Other/Miscellaneous HydroMax USA 1 Collection Practices CPS / Consumer Portfolio Services 3 Internet & Mobile device based transaction Best Use Auto Parts 2 Rent raise Lost Lake Mobile Home Park 2 Inadequate Disclosure Beacon Plumbing & Mechanical 3 Right To Cancel Leavenworth Powersports Adventures 1 Billing Issues Cascade Creditors Service 1 Student Loan Issue PenFed Credit Union 1 Other/Miscellaneous Shutterfly 4 Other/Miscellaneous US Vital Records 2 Failure To Adjust/Refund The Children's Place 1 Billing Issues National Credit Services 1 Automatic Dialing Local Lighthouse 1 Failure To Adjust/Refund Prestige Financial Services 1 Questionable Quality Product/Service Chevy Speedway 2 Imposter scam Filing Labor Compliance Department 3

Page 201 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Internet & Mobile device based transaction Spartan Race Inc 3 Excessive Price or Charge Leaf Guard - Kent 1 Other/Miscellaneous Borat Media LLC dba mycar-reg.org 1 Other/Miscellaneous Direct Auto Sales 1 Collection Practices American Yellow Corporation 1 Billing Issues Emusic 1 Excessive Price or Charge Spokane Foot Clinic 1 Inadequate Disclosure Ebay Seller: Mohammed & Jasmine Alayadhi 1 Misrepresentation of Terms Nissan Karmart 1 Misrepresentation of product or service Harley Exteriors Inc 2 Unsatisfactory Repair/Service Beacon Plumbing & Mechanical 13 Rental agreements Selah Hills 6 Failure To Adjust/Refund Cascade Marine Center 1 Questionable Quality/Used Wendle Ford 1 Packing Larson Automotive Group 14 Internet & Mobile device based transaction Premera Blue Cross 1 Failure To Deliver/Perform Specialized Loan Servicing/SLS 4 Other/Miscellaneous Crystal Tree Village 2 Misrepresentation of product or service Golf Digest Publications / Conde Nast 1 Questionable Quality/Used Payless Auto Sales 2 Failure To Adjust/Refund First National Fleet & Lease - Lakewood 1

Page 202 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Telemarketing Five Star Resorts Travel Club dba Global Discovery 1 Vacations Failure To Deliver/Perform H2O Wireless 1 Questionable Quality Product/Service Pacific Builders Inc 2 COVID-19 Castle Rock Public Works 1 Not As Ordered K Designers 1 Collection Practices Client Services Inc 3 Imposter scam Kids Wish Network 1 Governement agency complaint Pierce College 1 High Pressure Sales Miracle Mate 1 Other/Miscellaneous NewDay USA 2 Landlord/Tenant - Residential Eagle Pointe Apartments 1 Failure To Deliver/Perform Payless Auto Sales Inc 1 Forged or Altered Documents Rodland Toyota 1 Utilities Snohomish County PUD 1 Charge:Service Not Performed/Product not delivered Proactiv Solution c/o Guthy-Renker 1 Other/Miscellaneous JRK Property Holdings 1 Other/Miscellaneous Preferred Electric 2 Billing Issues Omnidian Inc 1 Charge:Service Not Performed/Product not delivered Spokane Shock 1 Service Representation Morgan Drexen 1

Page 203 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Unsatisfactory Repair/Service B.W. Enterprises 1 Billing Issues Prestige Financial 4 Unsatisfactory Repair/Service WorkSource 1 Non-Fulfillment American Home Shield 12 Billing Issues NorthEnd Group 1 Phishing Quantum Processing Group 1 Other/Miscellaneous Tom's Concrete Specialist 2 Billing Issues La Central Tienda Mexicana y Taqueria 1 Questionable Quality Product/Service Terry's Auto Sales 1 Unsatisfactory Repair/Service Puyallup Auto Source II 1 Other/Miscellaneous Ocean Shores Inn and Suites 2 Other/Miscellaneous EM General 4 Credit/Financing West Creek Financial 1 Misrepresentation of product or service Puyallup RV 1 Non-Fulfillment Hughes Network Systems 4 Invoice - misleading or fraudulent FedEx Customer Relations 1 Questionable Quality Product/Service Goodwill of the Olympics and Rainier Region 1 Partial Performance Brian Green Construction 2 Unauthorized Repair/Service Riverside Payments Inc 1 Credit Reporting Error Barclaycard/Barclays US 1 Other/Miscellaneous Crown College 2 Discrimination Safeway 11

Page 204 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Credit/Financing Titus-Will Chevrolet 3 Other/Miscellaneous Zywave 1 Internet & Mobile device based transaction Navy Federal Credit Union 1 Rental agreements Lago de Plata Villa 6 Inadequate Disclosure VRBO / HomeAway 2 Charge:Service Not Performed/Product not delivered Bright Now Dental - Seattle 1 Credit Reporting Error Child Support Enforcement - Tacoma 1 Other/Miscellaneous Truck Rentals 1 Failure To Adjust/Refund 1StopBedrooms.com 1 Other/Miscellaneous Recology Cleanscapes 4 COVID-19 Lep Re Kon Mart/Harvest Foods 1 Collection Practices Delta Management 2 Failure To Adjust/Refund Discover Financial Services 7 Misrepresentation of product or service Costless Warehouse Furniture 1 Advertising Carrington Mortgage Holdings 1 Other/Miscellaneous Hinshaw's Honda 8 Landlord/Tenant - Residential The Fairways Apartments fka Pinnacle 3 Other/Miscellaneous Voyager 1 Lot Description Ferndale Estates 1 Credit/Financing Honda of Marysville 1 Inadequate Disclosure Stone Ridge Payments 2

Page 205 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Questionable Quality Product/Service Camping World - Burlington 2 Misrepresentation of product or service John Clark Motors 1 Questionable Quality Product/Service Malarkey Roofing Products 1 Inadequate Disclosure American General Life Insurance Company 1 Bait & Switch Strayer University 1 Fees Department of Licensing Motor Vehicles 1 Failure To Deliver/Perform Viking Homes 2 Inadequate Disclosure Discover Financial Services 1 Charitable Solicitation Issue Don't Give Up 3 Misrepresentation of product or service Jones Automotive Clinic 1 Privacy Issues Zoominfo 1 Unsatisfactory Repair/Service Garage Door Services 2 Bushing Boyko Motors 1 Questionable Quality Product/Service Safe Step Walk-In Tub Co 2 Other/Miscellaneous Apria Healthcare 30 Failure To Deliver/Perform Intermedix 1 Other/Miscellaneous Crystal Springs Water dba DS Waters of America 13 Refund Policies Hawaiian Airlines 3 Internet & Mobile device based transaction Youngevity 1 Questionable Quality Product/Service Campbell Nelson Nissan of Edmonds 1 Failure To Adjust/Refund Skyway Towing and Recovery 1

Page 206 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Advance Fee Fraud Chase Executive Office 8 Charge:Service Not Performed/Product not delivered Audi of America 1 Internet & Mobile device based transaction Saltwater Farm at Friday Harbor 1 Questionable Quality Product/Service Dayton General Hospital 1 Failure To Provide Title/Registration Curbside Motors 3 Questionable Quality Product/Service AVAST Software Inc 3 Collection Practices Washington Federation of State Employees 1 Fees Northwest Motorsports 1 Advertising Lenovo 1 Unsatisfactory Repair/Service Hurricane Diesel Performance 1 Collection Activity (Fraudulent or mistaken ID) Axcess Financial Services Inc dba Check N Go 1 Right To Cancel Alpha Technologies Group Inc 5 Billing Issues D and E Auto Care 1 Refund Policies CVS Caremark 1 Failure To Deliver/Perform Actionaire 1 Refund Policies Shift4 Payments / Harbortouch 1 Employment Issue Northern Quest Casino 1 Other/Miscellaneous Carrier Corporation 1 Unauthorized Repair/Service Yellow Page BV / Yellow Page Washington / Yellow Page 1 Group Failure To Deliver/Perform Washington State Department of Labor and Industries 1

Page 207 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Questionable Quality Product/Service Schoenfeld Interiors 1 Failure To provide estimate Wilder Nissan 1 Employment Issue Unum Benefits Center 1 Right To Cancel Shoes.com 1 Other/Miscellaneous Xu Hong Trading 2 Misrepresentation of Terms KFG Motorsports 1 Non-Fulfillment Covington Construction and Restoration Builders 1 Collection Practices Bonaventure of East Wenatchee 1 Collection Practices Hillcrest 1 Misrepresentation of product or service Mutual of Omaha 1 Other/Miscellaneous King County Superior Court 10 Misrepresentation of product or service All Prop Investments 1 Failure To Deliver/Perform PayPal 119 Landlord Prohibited Acts Santiago Sunset Estates 1 Collection Practices Allied Servicing Corporation 1 Privacy Issues Timberline Mobile Home Park 2 Billing Issues Pignataro Volkswagen 3 Prizes & Promotion Issue Five Star Motors 1 Collection Practices Preferred Credit Inc 1 Privacy Issues Washington State Auditor's Office 1 Warranty Maaco - Bellingham 1 Collection Practices Asset Acceptance 12

Page 208 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Misrepresentation of Terms I Love Kickboxing - Gig Harbor 1 Unsolicited Fax Yellow Marketing 1 Failure To Return Goods/Part One Stop Towing Services 1 Discrimination Dominos Pizza - Tacoma 1 Unsolicited E-mail Yelp.com 1 Collection Practices SWC Group fka Southwest Credit Systems 10 Charge:Service Not Performed/Product not delivered One World LLC/ Water Lantern Festival 1 Misrepresentation of product or service Benjamin & Brothers LLC dba Reservations.com 1 Misrepresentation of Terms DJP Construction 1 COVID-19 Evergreen Fitness 1 Non-payment of rent Crystal Pointe MHC 1 Other/Miscellaneous Interstate Recovery Service 1 Other Vulnerable Audience Exploitation Home Bridge Financial Services 1 Unsatisfactory Repair/Service South Hill RV Sales 2 Billing Issues Intercap Lending dba Suburban Mortgage Company of 1 New Mexico Free to Pay Eagle Hemp LLC 1 Failure To Deliver/Perform National Processing 1 LL/T personality conflicts Sans Souci Mobile Estates 1 Forced Place Insurance Umpqua Bank 4 Other/Miscellaneous Freedom Mortgage 21

Page 209 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Collections - Threatening behavior includes arrest Columbia Debt Recovery dba Genesis Credit Management 1 LLC Misrepresentation of product or service Genesis II Church of Health & Healing 4 Failure To Deliver/Perform VelaPoint LLC 1 Permanent structures Canyon Heights Mobile Home Park 2 Other/Miscellaneous Advance Fee Fraud/AFF 5 Questionable Quality Product/Service PM Auto Sales 3 Advertising International Parking Management Inc 1 Unsolicited Text Message MoveOn Civic Action Fund 1 Questionable Quality Product/Service Alliance Moving & Storage 1 Identity Theft Verity Credit Union 1 Unnecessary Repair/Service Toyota of Lake City 1 Other/Miscellaneous Senior Housing Assistance Group aka SHAG 18 Unsatisfactory Repair/Service Deutsche Bank 1 Failure To Deliver/Perform Safelite Auto Glass 1 Other/Miscellaneous Social Services Administration 2 Right To Cancel Soul Fitness 12 Other/Miscellaneous Coach Corral 2 Right To Cancel Chase Executive Office 3 Failure To Adjust/Refund Box Office Ticket Sales 3 Misrepresentation of Terms Empire Pawn 1 Failure To Deliver/Perform West One Autobody Inc dba of Salem fka 1

Page 210 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Hertz Rent a Car Bushing Milam Mazda 1 Other/Miscellaneous Associated Publisher Network/APN 1 Credit Reporting Error Plain Green Loans 1 Other/Miscellaneous AFLAC 2 Governement agency complaint Pierce County Facilities Management 2 Charge:Service Not Performed/Product not delivered David Barton Gym 1 Product Safety Lithia Chrysler Dodge Jeep Ram Fiat of Spokane 1 Refund Policies Sane Solution dba YOPTI LLC 2 Right To Cancel CLA Estate Services Inc & CLA USA, Inc c/o David J. 1 Elkanich Charge Above Estimate Latitude Marine Services 2 Collection Practices Nationwide Security Solutions dba Nationwide Solar 1 Inadequate Disclosure Vancouver Sleep Center - East Vancouver 1 Identity Theft Intelius 1 Guest Parking Auburn Manor Mobile Home Park 1 Charge:Service Not Performed/Product not delivered FBA Stores LLC aka FBA Distributors LLC aka AWS LLC 2 Billing Issues Diagnos-Techs Inc 5 Other Vulnerable Audience Exploitation Alaska Hyperbarics Inc / H3 Therapy 1 Non-Fulfillment Neighborhood Garage Door Service of Seattle 1 Price or Savings Claim Ancestry.com 1 Other/Miscellaneous Hayden Homes 8

Page 211 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Bait & Switch Verizon Wireless 3 Misrepresentation of product or service Mason County 1 Warranty Viking Range 1 Refund Policies Ovago 3 Misrepresentation of Terms Honda of Fife 2 Refund Policies Linquisitive LLC 1 Non-Fulfillment PODS 1 Advertising Diamond Resorts International 1 Service Representation Kadlec Regional Medical Center 1 COVID Vaccine SolvHealth 1 Misrepresentation of product or service Joe Bauer 1 Unsatisfactory Repair/Service 11th Avenue Investment Property LLC 1 Price or Savings Claim T-Mobile 7 Billing Issues Evo Merchant Services 2 Failure To Adjust/Refund First National Auto Sales Inc dba First National Fleet and 1 Lease Non-Fulfillment Trusii 2 Other/Miscellaneous Sundance Energy Services 1 Alleged criminal activity Beachwood Condos & Resort 1 Misrepresentation of product or service Destination Depot 2 Rules & enforcement Auburn Hills Community 2 Misrepresentation of Terms Rairdon Chrysler Dodge Jeep Ram of Bellingham dba 7

Page 212 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Rairdon's Hyundai Failed communication attempts IDCServco 1 Failure To Deliver/Perform Meineke Car Care Corporate 5 High Pressure Sales A Place for Mom Inc 1 Misrepresentation of Terms Medical Alert / Connect America 1 Billing Issues Bittrex 1 Failure To Adjust/Refund West Coast Metal Buildings 1 Foreclosure Issue Caliber Home Loans 29 Failed communication attempts Zaycon Foods LLC dba Zaycon Fresh 1 Misrepresentation of Terms CBS Collections Inc 1 Other/Miscellaneous LCK Properties LLC 3 Privacy Issues Grimm Collections 1 Senior Exploitation Penninsula Credit Union 1 Price or Savings Claim 19 Misrepresentation of product or service Rairdon Alfa Romeo and Fiat of Kirkland 2 Credit/Financing Autopay 1 Billing Issues College Network 1 Excessive Price or Charge Jetter Plumbing 1 Price or Savings Claim Hearthware / Nuwave 1 COVID-19 Self Storage of Spokane 1 Questionable Quality Product/Service United Motors LLC 1 Homeowner/Condo Association complaint or concern The Property Group 2

Page 213 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Lithia BMW of Seattle 8 High Pressure Sales Pierre Money Mart 3 Other/Miscellaneous YWCA 4 Billing Issues CENLAR/Central Loan Administration and Reporting 1 Failure To Adjust/Refund Zaycon Foods LLC dba Zaycon Fresh 7 Collection Activity (Fraudulent or mistaken ID) Litigation Services 1 Failure To Adjust/Refund Coinstar 3 Unsatisfactory Repair/Service WKA Innovations 4 Unauthorized Debit Defy aka Boomshaka 1 Advance Fee Fraud Lakota Vacation 1 Other/Miscellaneous Yakima Mobile Park LLC 1 Advertising Democratic National Committee 1 Credit/Financing 360 Mortgage Group LLC 1 Other/Miscellaneous ChexSystems Inc 5 Landlord/Tenant - Residential Sharp Property Management 2 Misrepresentation of product or service Northern Leasing Systems 3 Timeshare / Travel Club solicitation Issue Stewarts Title 2 Advance Fee Fraud Craigslist Seller 1 Identity Theft Suttell & Hammer PS fka Suttell Hammer & White PS 3 Unauthorized Debit Tracfone Wireless dba Straight Talk/Safelink 1 Internet & Mobile device based transaction Zone Glam dba Serene & Cannabidiol 1

Page 214 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Inadequate Disclosure Vivint 6 Misrepresentation of product or service Upgrade Stations Unlock Gadget Inc 1 Failure To Deliver/Perform Sandberg Northwest Volvo 1 Billing Issues Car Club - Burien 2 Service Representation American Bar Association 1 Unsatisfactory Repair/Service Lavergne Plumbing & Heating 1 Other/Miscellaneous Restoration 1 of Central Washington 1 Billing Issues Wyndham Group 2 Failure To Adjust/Refund Imperial Parking aka Impark 3 Advertising Motors Northwest 2 Internet & Mobile device based transaction Reed Hein & Associates LLC dba Timeshare Exit Team 5 Unnecessary Repair/Service CarHop / UAC 1 Health, safety or sanitation Synchrony Bank fka GE Capital Retail Bank/GECRB/Care 1 Credit Misrepresentation of product or service Boyko Motors 2 Not As Ordered Adorama 1 Privacy Abuse Twitter 1 Failure To Adjust/Refund Iron Mountain 1 Unsatisfactory Repair/Service Smokey Point Behavioral Hospital 1 Credit/Financing Capital Bank dba Opensky 1 Senior Exploitation Harbor View Manor 1

Page 215 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Adjust/Refund Gus Johnson Ford 1 Invoice - misleading or fraudulent Amazon.com 4 Unsatisfactory Repair/Service Guild Mortgage 1 Other Vulnerable Audience Exploitation First Rate Auto Inc 1 Charge:Service Not Performed/Product not delivered International Parking Management Inc 2 Charge:Service Not Performed/Product not delivered Paul Davis Restoration Inc 1 Discrimination Paramount Theatre 1 Identity Theft Euro Pro 1 Non-Fulfillment Auction.com 1 Failure To Adjust/Refund On Deck Law, PLLC f/k/a Washington Divorce Online 1 Questionable Quality Product/Service QVC 1 Billing Issues Audi Financial Services 1 Advance Fee Fraud Commission on Graduates of Foreign Nursing Schools - 1 CGFNS Refund Policies Goodwill 1 Internet & Mobile device based transaction Indeed Inc 2 Failure To Deliver/Perform Washington Center For Pain Management 1 Privacy Abuse Bartell Drugs 2 Failure To Deliver/Perform Peniel International Travel 1 Billing Issues Pend Oreille Valley Network 1 Questionable Quality Product/Service Confluence Health 2 Failure To Adjust/Refund Auto Concepts Northwest 1

Page 216 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Internet & Mobile device based transaction Michael's Toyota 1 Right To Cancel Bill Pierre Chevrolet 2 Right To Cancel Online Local Yellow Pages 1 Negative Option Sinemia Inc 1 Bait & Switch Stack Furniture 1 Advertising Clear Rate Communications Inc 1 Other/Miscellaneous Velocity Micro 1 Right To Cancel Stansberry Research 1 Collection Practices Daniel Gordon, Attorney 1 Misrepresentation of Terms Affordable Garage Door Repair 1 Excessive Price or Charge Burien Nissan 1 Charge:Service Not Performed/Product not delivered Haselwood Chevrolet Buick GMC 1 Other/Miscellaneous GTS Interior Supply 1 Other/Miscellaneous Ultimate Unity 1 Misrepresentation of product or service KKB Auto LLC 3 Billing Issues Government Service Administrator (GSA National) 2 Bait & Switch Camping World/FreedomRoads 1 Unregistered or Unlicensed Business Cedar Ridge Industries LLC 1 Internet & Mobile device based transaction Home Shopping Network 1 Privacy Issues Jackson Hewitt Tax Service 2 Other/Miscellaneous Honda of Kirkland 6 Internet & Mobile device based transaction Zano / Torquing Group Ltd 1

Page 217 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Tully's Coffee 2 Billing Issues Rent a Wreck - SeaTac 6 Notice of rent raise Millar's Villa Mobile Home Park 1 Other/Miscellaneous Market Leader Inc 1 Other/Miscellaneous Choice Media 1 Unsatisfactory Repair/Service Complete Restaurant Repair 1 Right To Cancel Liberty Mutual Insurance 1 Failure To Adjust/Refund Kirkland Pontiac Buick GMC 1 Questionable Quality Product/Service West Hills Autoplex 1 Unsatisfactory Repair/Service Healthgrades.com 1 Unordered/Unsolicited Merchandise Parents Magazine 2 Failure To Adjust/Refund Moneytree Inc 3 Non-Fulfillment Clear Skin 1 Excessive Price or Charge iePlexus Inc 1 Credit Reporting Error American Honda Motor Company 1 Collection Practices Valley Vacuum and Janitorial 1 Other/Miscellaneous Evergreen Medical Center 1 Unregistered or Unlicensed Business Bottom Dollar Payday Loan Services 1 Other/Miscellaneous Sephora - Bellevue 1 Warranty A2Z Auto Sales - Lynnwood 1 COVID-19 Pacific Crest Real Estate 1

Page 218 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Refund Policies Disneyland Park 2 Billing Issues Taylor Auto Liquidators 1 Billing Issues The Villas at Union Park / Brookdale Senior Living 1 Misrepresentation of product or service Nissan Karmart 1 Rental agreements Jamestown Estates 1 Failure To Deliver/Perform Cencom Inc 6 Non-Fulfillment Mink LLC dba DocketBird 1 Failed communication attempts Metro PCS 1 Misrepresentation of product or service Affordable Auto Sales & Service 2 Collection Practices M&M LLC dba CM&M Co 1 Failure To Adjust/Refund Vonage 2 Inadequate Disclosure Americredit Financial / GM Financial 1 Invoice - misleading or fraudulent Publishers Billing Center 1 Other/Miscellaneous Trip Advisor 2 Other/Miscellaneous Bill Pierre Ford 17 Fees Plain Green Loans 1 Collection Activity (Fraudulent or mistaken ID) Cascade Foot and Ankle Clinic 1 Misrepresentation of product or service The Kraft Heinz Company 1 Right To Cancel Bank of America NA 20 COVID-19 Disney Vacation Club 3 Unauthorized Debit Alpine Payment Systems 1

Page 219 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Unauthorized Repair/Service TruGreen Limited Partnership 4 Unsatisfactory Repair/Service Esary Roofing and Siding 3 Questionable Quality Product/Service Independent Home 1 Billing Issues Correctional Billing Services / SECURUS 7 Failure To Adjust/Refund Orthodontic Excellence 1 Non-Essential Business Open KarMart Chrysler Jeep Dodge Ram 1 Collection Practices Westpoint Group 1 Questionable Quality Product/Service Glenrose Services Inc 1 Other/Miscellaneous Pierce County Assessor 1 Misrepresentation of Terms National Vision Inc dba America's Best Contacts & 1 Eyeglasses Refund Policies OfferUp Inc 1 Other/Miscellaneous Insight Pest Control 1 Student Loan Issue SunTrust Bank 1 Inadequate Disclosure 704 Other/Miscellaneous Croach 6 Billing Issues Child Support Enforcement - Tacoma 1 Excessive Price or Charge Travelers 1 Inadequate Disclosure AVAS Flowers 1 Failure To Deliver/Perform Cutting Edge Kitchen & Bath 2 Imposter scam Seek Capital 1

Page 220 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Collection Practices Ditchey Geiger LLC 1 Failure To Deliver/Perform Lear Express 1 Other/Miscellaneous Walgreens - Corporate Headquarters 14 Excessive Price or Charge Lightning Services dba Crossroads Towing 1 Charge Above Estimate Columbia Community Credit Union 1 Questionable Quality/Used First National Fleet & Lease 3 Failure To Adjust/Refund NW Prestige Homes LLC 1 Privacy Issues Toyota Financial Services 1 Internet & Mobile device based transaction Palladium Books Inc 3 Automatic Dialing Consumer Services 1 Misrepresentation of Terms Homestreet Bank 2 Governement agency complaint United States Department of Justice 2 Credit/Financing Square Inc dba Square Up/Square Cash 1 Service Representation CRM - Tahiti Village Soleil LV, LLC dba Consolidated 1 Realty Failure To Adjust/Refund Better Business Bureau 1 Internet & Mobile device based transaction Open Road Motorsports 1 Billing Issues Klarna 1 Failure To Adjust/Refund Christian Prayer Center AKA Velorum Inc 6 Charge Above Estimate Gateway Transmission 1 Other/Miscellaneous Howard Johnson Inn & Suites 1 Other/Miscellaneous Gerber Collision & Glass - Renton 1

Page 221 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Service Representation Planet Fitness - Marysville 1 Charge:Service Not Performed/Product not delivered Gorge Amphitheatre 1 Misrepresentation of product or service Pacific Furniture Gallery 1 Misrepresentation of Terms Rainier Dodge 1 Failure To Adjust/Refund Avis / Budget Rent A Car 9 Internet & Mobile device based transaction 23andMe Inc 1 Complainant identity disclosure United States Postal Service 2 Misrepresentation of Terms U-Haul 9 Alleged criminal activity Sunland Home Owners Association 1 Other/Miscellaneous Quick Vital Records 3 Employment Issue PPL Individual ProviderOne 2 Collection Practices EvergreenHealth 8 Advertising Karma Mobility 2 Billing Issues Atlas Financial Services 1 Failure To Return Goods/Part Audi Spokane 1 Billing Issues Lynn's Towing 1 Unsolicited E-mail Costco 1 Internet & Mobile device based transaction Lorex Technology Inc 1 Tenant to tenant dispute Cedarbrook Mobile Home Park 1 Other/Miscellaneous Lenovo US 3 Questionable Quality/Used Walker's Renton Mazda 1 Discrimination Ulta Beauty 1

Page 222 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Credit/Financing NetCredit/Republic Bank and Trust 1 Governement agency complaint Grant County Sheriff's Office 5 Advertising Dojo 3 1 Utilities Duvall Highlands Mobile Home Park 1 Unregistered or Unlicensed Business Northwest Natural Stone 1 Internet & Mobile device based transaction GhostBed 1 Product Safety Exxon Mobil Corporate Headquarters 1 Other Vulnerable Audience Exploitation ADT Security/Protection One Alarm Services 2 Other/Miscellaneous TicketNetwork 2 Alleged criminal activity Les Schwab 1 Billing Issues CARiD 1 Failure To Adjust/Refund CSA Travel Protection 1 Duties of Landlord Del Ray II Mobile Home Park 1 Other/Miscellaneous Firstsource Advantage 1 Unsatisfactory Repair/Service Brave New World Brokerage 1 Failure To Adjust/Refund B Young RV 2 Failure To Deliver/Perform CLM Construction LLC 1 Unordered/Unsolicited Merchandise McCarver School c/o Tacoma Public Schools 1 Other/Miscellaneous Onlineshoes.com 2 Repossession 59 Other/Miscellaneous Regus 2

Page 223 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Deliver/Perform Fry's Electronics 5 Charge:Service Not Performed/Product not delivered Jiffy Lube - Spokane 1 Internet & Mobile device based transaction Oath Holdings Inc fka Yahoo! Inc 31 Utilities Del Ray Properties Inc 1 Collections - Threatening behavior includes arrest National Express Couriers Service 1 Collection Practices Haband / Comenity Capital Bank 1 Telemarketing Jail Sucks Bail Bonds 1 COVID-19 Postmates Inc 1 Misrepresentation of product or service Green Pea Auto 2 Credit/Financing Equifax Office of Consumer Affairs 36 Charge:Service Not Performed/Product not delivered Pend Oreille Valley Network 1 Unnecessary Repair/Service Bookit.com 1 Unsatisfactory Repair/Service Integrative Family Law 1 Failure To Adjust/Refund Oberto Sausage Company 2 Student Loan Issue Pierce College 1 Other/Miscellaneous Quadrant Homes 3 Billing Issues Chuck Olson Chevrolet 1 Employment Issue ST Trucking LLC 1 Other/Miscellaneous Washington State Department of Corrections 27 Other/Miscellaneous Virgin Mobile 13 Privacy Abuse Future Ranking dba Optimized Solutions 1

Page 224 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Other/Miscellaneous Internet Order, LLC dba Stroll dba Pimsleur Approach 9 Failure To Deliver/Perform Comerica Bank 2 Failure To Adjust/Refund Austin's Auto Sales 2 Landlord/Tenant - Residential Signature Pointe Apartment 1 Questionable Quality Product/Service Fugate Ford in Enumclaw 2 Other Vulnerable Audience Exploitation Parker Toyota aka Parker Auto Credit Finance 1 Other/Miscellaneous Tacoma Auto Outlet 1 Other/Miscellaneous Planned Parenthood - Pasco 1 Right To Cancel Monterey Financial Services 1 Discrimination Hunter Warfield 1 Billing Issues Harris Ford 5 Other/Miscellaneous Sollers College 7 Questionable Quality Product/Service Del Toro Auto Sales 3 Other/Miscellaneous Clear Vision Investments 1 Right To Cancel Skyline Security Management Inc 2 Billing Issues Loan Care 1 Collection Practices Pinnacle Credit Services 4 Collection Practices Garnishment Services 1 Internet & Mobile device based transaction CareerBuilder.com 1 Collection Practices Commercial Adjustment 2 Failure To Deliver/Perform Championship Motors 1

Page 225 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Employment Issue Xerox Business Services 1 Failure To Adjust/Refund Subaru of America Inc. 2 Other/Miscellaneous eSupport.com/Cleverbridge 1 Misrepresentation of Terms Sunset Trucks 1 Other/Miscellaneous Birth Certificates US 1 Spanish Language Complaints Sunrise Chevrolet 1 Unregistered or Unlicensed Business Canvas by Fiji Mike 1 Charge:Service Not Performed/Product not delivered Baxter Construction LLC 1 Warranty Central Transmission 1 Other/Miscellaneous Spokane Teachers Credit Union 6 Billing Issues Championship Motors 1 Other/Miscellaneous Gilchrist Auto Center 1 Bankruptcy 1 Unsatisfactory Repair/Service Allstate Moving 1 Questionable Quality Product/Service Seattle Seahawks Official Online Store 2 Other/Miscellaneous Fiat of Seattle 1 Other/Miscellaneous Lakewood Meadows Senior Apartments 2 Failure To Adjust/Refund Decluttr Store 1 Billing Issues Seterus, Inc 1 Other/Miscellaneous Mountain Greens 1 Charitable Solicitation Issue Puyallup Devils 1

Page 226 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Advertising Allstate Insurance 1 Other/Miscellaneous Washington Paid Family & Medical Leave 4 Collection Activity (Fraudulent or mistaken ID) Bureau of Defaulters Agency - FTC Incorporation. 1 Collection Practices First Investors Financial Services, Inc. 1 Unsatisfactory Repair/Service First Data 3 Unsatisfactory Repair/Service LeafGuard Northwest 3 Discrimination Quality Inn - Centralia Chehalis 1 Service Representation College Network 2 Internet & Mobile device based transaction Gold's Gym Northwest 1 Governement agency complaint Washington State Parks 4 Misrepresentation of product or service Laurie Christian Real Estate 1 Warranty Honda of Seattle 2 Credit Reporting Error Multicare Health Systems 2 Right To Cancel Ecoshield Pest Control 3 Telemarketing Vistana Signature Experiences 1 Collection Activity (Fraudulent or mistaken ID) National Professional Process Servers 1 Billing Issues We Like to Move It Move It 1 Billing Issues A+ Services 2 Health, safety or sanitation Los Cedros 1 Business Failure or Bankruptcy Universal Fidelity, LP 12 Billing Issues World Business Associations DBA American Philatelists 1

Page 227 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Club Failure To Deliver/Perform Washington Mutual 1 Credit Reporting Error Bravern Signature Residences 1 Discrimination Whole Foods Market 1 Business Failure or Bankruptcy ET Research Inc dba Positive Changes 14 Billing Issues Moneytree Inc 2 Failure To Deliver/Perform Miller Woodlawn Funeral Home and Memorial Park 1 Billing Issues Classic Muffler & Auto Repair 1 Advertising Larry H Miller Honda 2 Unsolicited E-mail Cabela's 1 Questionable Quality Product/Service Sirius XM Satellite Radio 3 Advertising Council House Inc / Independent Living Senior Apartments 2 Failure To Adjust/Refund Two Men and a Moving Van 1 Advertising Bob Halls Dealerships 2 Homeowner/Condo Association complaint or concern Takesa Village Homeowners Cooperative 2 Other/Miscellaneous Titus-Will Chevrolet Buick GMC Cadillac 2 Unordered/Unsolicited Merchandise Gulf Coast Readers 1 Unauthorized Debit AmeriMark Direct 1 Governement agency complaint Lakewood Police Department 7 Other/Miscellaneous IJT Corporation LLC 1 Crowdfunding Rouge HB Bikes 2 Right To Cancel LFG dba Lease Source 1

Page 228 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Adjust/Refund Globe Motors 1 Partial Performance Home Doc Service 1 Business Failure or Bankruptcy Car Pros Renton Hyundai 1 Collection Practices Home Depot 2 Misrepresentation of product or service Payless Auto Mart 2 Misrepresentation of product or service B&B Auto Sales 1 Unsatisfactory Repair/Service JP's Painting Company 1 Failure To Provide Title/Registration LG Autos LCC 1 Unsolicited E-mail Match.com 1 Other/Miscellaneous Statewide Energy Systems 2 Bait & Switch West Hills Kia 1 Failure To Deliver/Perform A+ Bail Bonds 1 Failure To Adjust/Refund Pinnacle Learning Institute 1 Other/Miscellaneous Vital Statistics 2 Failure To Deliver/Perform Starving Students 1 Questionable Quality Product/Service Chevrolet of Everett 1 Price Gouging Big Lots 2 COVID-19 Moderna Inc 2 Charge:Service Not Performed/Product not delivered Key Services Group 1 Misrepresentation of product or service Life Alert 1 Other/Miscellaneous D and E Auto Care 1

Page 229 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Non-Fulfillment One Stop Motors 1 Inadequate Disclosure Spark Networks USA LLC dba Christian Mingle 1 Misrepresentation of product or service Ooma 1 Other Vulnerable Audience Exploitation Radio Shack Corporation 1 Other/Miscellaneous Alex Concrete 1 Other/Miscellaneous Cliff's Quality Auto 3 Inadequate Disclosure ZBiddy.com 1 Collections - Threatening behavior includes arrest Legal Department of Investigation 1 Price or Savings Claim Gilbert Motor Company LLC dba Gilbert Auto Nissan 1 Inadequate Disclosure Valley Auto Liquidators 1 Failure To Adjust/Refund Escrow One Inc 1 Fees Quorum Real Estate Property Management Inc 1 Student Loan Issue Ascendium Education Solutions Inc 3 Misrepresentation of product or service SD Reply Center 1 Credit/Financing Green Pea Auto 1 Business Failure or Bankruptcy Evans Glass 1 Other/Miscellaneous ProSource 1 Collection Practices Forensic Check Services 1 Other/Miscellaneous Spokane Superior Court 2 Other/Miscellaneous US Air Ducts & Builders 8 Privacy Issues Candlewood Manor 1

Page 230 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Questionable Quality Product/Service Spirit Auto Center LLC 24 Phishing Internet Renewal Services 1 Identity Theft Tech Support Scam 1 Unsolicited E-mail Walmart 2 Unsatisfactory Repair/Service Elite Auto Brokers 1 Excessive Price or Charge McDonald's 1 Other/Miscellaneous Lighthouse Cover Property Management 1 Billing Issues License Compliance Services 13 Refund Policies Gorge Amphitheatre 1 Other/Miscellaneous .com 2 Questionable Quality Product/Service Lithia Chrysler Jeep Dodge of Tri-Cities 6 Other/Miscellaneous Mountain Villa Estates 3 Charge Above Estimate Swedish Hospital Medical Center 2 Unsatisfactory Repair/Service GoPro Floors 1 Failure To Deliver/Perform Donald J Trump for President Inc 1 Unsatisfactory Repair/Service Washington State Parks 1 Unsatisfactory Repair/Service Western Union 14 Other/Miscellaneous Capital Management Services 2 Billing Issues Afni, Inc. 4 Inadequate Disclosure Bill Pierre Ford 4 Repossession Credit Acceptance Corporation 3

Page 231 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Deliver/Perform THD At-Home Services 1 Employment Issue Highline Public Schools 1 Service Representation Everest College 4 Advertising South Tacoma Honda 1 Failure To Provide Title/Registration Jack Carroll's Skagit Hyundai 1 Failure To Adjust/Refund Sudden Values Direct 2 Unsatisfactory Repair/Service Platinum Parking 7 Servicemembers Civil Relief Act (SCRA) Bella Sonoma Apartments 1 Questionable Quality Product/Service Crane's All Ears Hearing Center 1 Non-Fulfillment Lexus of Fife 2 Misrepresentation of product or service Volkswagen of Kirkland 2 Advertising Success Path / Advanced Real Estate Education 1 Other/Miscellaneous Lake Stevens Automotive 1 Failure To Deliver/Perform Eastside Nissan 2 Unsatisfactory Repair/Service Exede 5 Questionable Quality Product/Service Used Imports LLC 1 Phishing PNC Mortgage 1 Other/Miscellaneous Revealed America 2 Unauthorized Debit Lifetime Advocacy Plus 1 Billing Issues Young Smiles 3 Privacy Issues Riverbend Campground 1

Page 232 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Phishing International Telcom aka Kallback 1 Free to Pay Rapid Fulfillment 1 Billing Issues Angie's List 2 Unsatisfactory Repair/Service M Pressed Dry Cleaning 1 Privacy Issues Calmor Cove Club 3 Failure To Deliver/Perform Marley 420 Recreational Marijuana 1 Failure To Deliver/Perform Ace Hardware Corporation 3 Identity Theft VIP Motorsports 1 Alleged criminal activity Vue 25 1 Foreclosure Issue Reverse Mortgage Solutions aka RMS 1 Charge:Service Not Performed/Product not delivered Vietwah Travel Service 1 Failure To Deliver/Perform Dealswheels.org 1 Advertising Brennan Heating and Air Conditioning 1 Inadequate Disclosure Publishers Billing Exchange 1 Billing Issues Elavon 6 Misrepresentation of Terms Everett Clinic / Optum 1 Homeowner/Condo Association complaint or concern VIS Management 1 Credit Reporting Error Navy Federal Credit Union 4 Credit Reporting Error Red Canoe Credit Union 1 Fees First Premier Bank 1 Charge:Service Not Performed/Product not delivered Vantage Community Management 1

Page 233 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Discrimination BNSF Railway 1 Credit/Financing Sleep Train fka Sleep Country USA 1 Collection Practices Speedy Cash 3 Questionable Quality Product/Service Hapo Community Credit Union 1 Misrepresentation of Terms PHH Mortgage fka Ocwen Loan Servicing LLC 3 Rules & enforcement Martell Manor 1 Other/Miscellaneous 360 K9 Training 2 Failure To Adjust/Refund Superior Window and Gutter Cleaning 1 Other/Miscellaneous Vanguard 1 Misrepresentation of product or service GIG Universal Multi-Servicios Hispanos 1 Advance Fee Fraud Advance America 1 Right To Cancel Mercedes Benz of Seattle 1 Unsatisfactory Repair/Service Affordable Auto Sales 1 Privacy Abuse First Data 1 Failure To Deliver/Perform Albertsons 2 Excessive Price or Charge Ducts Tigers 1 Internet & Mobile device based transaction Achieve KI 3 Billing Issues LifeWise Health Plan 1 Unnecessary Repair/Service Dollar Rent A Car 1 Deposits Bow Lake Residential Community 1 Property Seizure by Lien Multicare Health Systems 1

Page 234 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Questionable Quality Product/Service Seattle Pain Center 3 Inadequate Disclosure West Hills Kia 1 Failure To Adjust/Refund Pacific Grill 6 Telemarketing Evergreen Duct Cleaning 3 Failure To Adjust/Refund Hotelsone.com 2 Governement agency complaint Washington State Department of Early Learning 1 Unauthorized Repair/Service Secure Comfort 2 Other/Miscellaneous Meritain Health 2 Spyware / Malware Comcast 4 Billing Issues One Share Health 6 Failure To Adjust/Refund Newport Children's School 1 Internet & Mobile device based transaction My Urban Farmers/Chicken Coops NW 1 Charge:Service Not Performed/Product not delivered Tesla Inc 1 Unsatisfactory Repair/Service Madison Sammamish Apartments 1 Collection Practices National Commercial Services 1 Other/Miscellaneous First Resolution Investment Corporation 1 Charge:Service Not Performed/Product not delivered Emerald Screens LLC 1 Internet & Mobile device based transaction Prairiwind Havanese 2 Business Failure or Bankruptcy Gilbert Motor Company LLC dba Gilbert Auto Nissan 1 General maintenance University Trailer Park 1 Infestation Coast Real Estate Services 1

Page 235 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Billing Issues Pacific Northwest Collections Inc 1 Failure To Adjust/Refund America's Credit Union a Federal Credit Union 1 Collection Practices Simms and Associates 2 Right To Cancel A S Alarm Services 3 Billing Issues Alaska Hyperbarics Inc / H3 Therapy 1 Failure To Deliver/Perform Spinlife 1 Non-Fulfillment Gilardi & Co LLC/ In re High Tech Employee Settlement 1 Work-at-Home Opportunity Mason Grace Enterprises 1 Collection Practices PayPal Credit fka Bill Me Later 2 Other/Miscellaneous Excite Motors 2 Foreclosure Issue Regional Trustee Services Corporation 8 Unsolicited E-mail Campbell Nelson Volkswagen of Edmonds 1 Screening / denial of sale or tenancy Woodland East Manufactured Home Community 2 Unsatisfactory Repair/Service LifeWise Insurance 1 Health, safety or sanitation Pfizer Pharmaceuticals 1 Other/Miscellaneous Imperial Truck & RV 1 Internet & Mobile device based transaction Identity Monitor / Identity Guard 1 Other/Miscellaneous Northwest Debt Relief Law Firm 2 Billing Issues Columbia Credit Union 1 Billing Issues Mill Creek Dentistry 1 Questionable Quality Product/Service Dave Smith Nissan 1

Page 236 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Billing Issues Red Canoe Credit Union 3 Billing Issues Lakewood Ford 1 Telemarketing Cash Advance 1 Identity Theft Walmart 10 Billing Issues UW Physicians 4 Failure To Deliver/Perform Evergreen Restoration Inc 1 Excessive Price or Charge TransUnion Credit Reporting 1 Billing Issues Evergreen Professional Recoveries 14 Other/Miscellaneous Kero's Auto Brokers 1 Third-Party Loan Modification Issue Bank of America NA 9 Inadequate Disclosure Eliot Management Group 1 Unnecessary Repair/Service Washington State Department of Early Learning 1 Failure To Adjust/Refund World Triathlon Corporation / Rock n Roll Marathon 1 Alleged criminal activity Pierce Commercial Bank 1 Inadequate Disclosure Equifax Office of Consumer Affairs 4 Failure To Adjust/Refund Carfax Inc 2 Billing Issues Tracfone Wireless Inc 29 Other/Miscellaneous TripAdvisor 1 Failure To Deliver/Perform Apex Clearing 1 Unsatisfactory Repair/Service Whole Foods Market 1 Unsatisfactory Repair/Service Progressive Insurance 16

Page 237 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Unauthorized Repair/Service SquareTrade 1 Misrepresentation of Terms Lear Capital 1 Unauthorized Debit Kings Inn 1 Failure To Deliver/Perform Airport Parking Reservations 1 Service Representation YRC Freight 1 Alleged criminal activity Hilton - SeaTac 1 Billing Issues Northwest Eye Surgeons 5 Failure To Adjust/Refund Prometric Testing Center 1 Duty to comply with laws & codes Portfolio Recovery Associates 1 Failure To Deliver/Perform Full Circle Farm 1 Failure To Deliver/Perform Honda Auto Center of Bellevue 1 Failed communication attempts Financial Freedom, a division of CIT Bank 1 Right To Cancel Poulsbo RV 1 Charitable Solicitation Issue Knowledge for Kids DBA Kures 4 Kids 2 Price or Savings Claim Enterprise Rent A Car 1 Failure To Adjust/Refund Johnson & Johnson 1 Other/Miscellaneous Outdoor Research 2 Unauthorized Debit Expedia 6 Failed communication attempts Five Corners RV 1 Crowdfunding Outsiders Inn 1 Senior Exploitation Northwest Air Supply 1

Page 238 of 239 09/28/2021 ComplaintsByBusinessAndPractice Based on Complaint By Practice

Failure To Deliver/Perform Sunny Sky's Animal Rescue 2 Spyware / Malware Rhodium Tech 1 Failure To Deliver/Perform Acura of Lynnwood 3 Imposter scam Skype 1 Advertising Newegg.com 2 Non-Fulfillment Olympic View Group 1 Failure To Deliver/Perform Resort Management Group 1 Other/Miscellaneous Lighthouse Acceptance Corporation 1 Other/Miscellaneous Margaret Lai 1 Misrepresentation of product or service Roto Rooter 1 Unsatisfactory Repair/Service Coinbase Inc 5 Other/Miscellaneous ASAP Towing 2 Billing Issues Red Roof Inn 1

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