CMA Magazine May 2011
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Vol 100, No 225 100, Vol www.cmaa.asn.au May 2011 MANDATORY PRE-COMMITMENT LEGISLATION Fight for Survival Club Industry forced to take on Wilkie & Gillard CMAA 2011 Mid Year Conference Brochure: P19 -22 1 CLUB MANAGERS’ ASSOCIATION AUSTRALIA Publisher CMAA OFFICE BEARERS Contributors: CMAA FEDERAL EXECUTIVE ADMINISTRATION Henri Lach, Katie Cincotta. President Advertising Manager: WILLIAM CLEGG, ACCM Judy Rayner Bill Clegg ACCM Randwick Labor Club Advertising Bookings: Federal President Federal Secretary (02) 9332 2363 & 9360 6177 ALLAN PETER, ACCM Fax (02) 9361 5142 Federal Vice President [email protected] DAVID O’NEIL, ACCM Printing and Design: Castle Hill RSL Club Daily Press Group Executive Member Phone: (02) 9558 8419 Executive Officer DEBORAH FEENING, ACCM Terry Condon, CCM Correspondence: Executive Member The Editor, c/- MICHAEL O'SULLIVAN, ACCM Club Managers’ Association Australia Milton Ulladulla Bowling Club Level 2, 1 Showground Road Sydney Olympic Park NSW 2127 FEDERAL COUNCILLORS Locked Bag 4317 Allan Peter ACCM Sydney Olympic Park NSW 2127 Federal Secretary Division A – City/Eastern Suburbs Phone (02) 9746 4199 Zone and Manly/Northern Suburbs Zone Fax (02) 9746 5199 Mario Machado, ACCM Chief Executive Officer Assistant Executive Officer Please address all business Hornsby RSL Club Ralph Kober, B.Ed. correspondence to the Federal Secretary Division B - St George/Cronulla Senior Industrial Relations Advocate Sutherland Zone and Inner West Peter Cooper The Club Managers’ Association Australia is Zone registered as an industrial organisation of Training Course Administrators Ian Todd, ACCM Brad Jones, CCM employees in the terms of the Fair Work General Manager Estelle McDonald-Birch Act 2009, and The Club Managers’ Kingsgrove RSL Club Association is a registered Trade Union in Accounts Officer the terms of the New South Wales Division C – Nepean Zone Priscilla San Luis Michael Wiezel Industrial Relations Act 1996. The CMAA is Administration Officer Secretary Manager affiliated with the Australian Council of David O’Neil ACCM Evonne Bosnich Federal Vice President St Marys RSL Club Trade Unions (ACTU). Receptionist Division D – Hunter Zone, Central Carol Quirke Registered Office Coast Zone and Great Lakes Zone Administration Assistant Stephen Byfield, ACCM Level 2, 1 Showground Road Tegan Cain Sydney Olympic Park NSW 2127 Chief Executive Officer Diggers @ The Entrance Qld Membership Liaison Officer Phone (02) 9746 4199 Justin McGurgan Fax (02) 9746 5199 Division E – Far North Coast Zone, Locked Bag 4317 North West State Zone, Mid State Life Members Zone and Mid North Coast Zone Harry Walker (decd.) Sydney Olympic Park NSW 2127 Norm Robinson (decd.) Email - [email protected] Phillip Mallon, ACCM General Manager Arthur Justice (decd.) Casino RSM Club Len Ewart (decd.) Office Hours Lou O’Neill (decd.) Monday to Friday 9am to 5pm Division F – Illawarra Shoalhaven Peter Cameron (decd.) Seven-day telephone answering service in Deborah Feening ACCM Zone and Far South Coast Zone Bob Harbutt (decd.) operation. Federal Executive Member David Hiscox Keith Nolan (decd.) General Manager Fred Chubb, CCM (decd.) “Club Management in Australia” is published monthly Dapto Leagues Club Alan McDougall, MBE (decd.) by the Club Managers’ Association Australia. All John Milne (decd.) material is copyright and cannot be reproduced Division G – Gold Coast Zone, Brisbane without the explicit permission of the Publisher or Zone, Ipswich Darling Downs Zone, Les Evennett Editor. Editorial contributions relating to the club Sunshine Coast Zone, and the Central George Elliot, CCM industry are welcome. Submitted copy should be typed and Northern Queensland Zone Peter Strachan, ACCM and double spaced. We don’t accept any responsibility Hans Sarlemyn, ACCM for keeping and returning unsolicited material. Steve Condren Photographs submitted must be captioned. Those sent General Manager Jim Henry, OAM, CCM without prior arrangement cannot be returned unless Southport Surf Life Saving Club Terry Condon, CCM accompanied by a stamped, self addressed envelope. Lew Cooper Views expressed in this magazine are not necessarily Division H – Victoria Zone, Riverina Barry Stevenson those of the Club Managers’ Association Australia. Murray Zone and the ACT Zone Greg Pickering, ACCM Although we do exercise the utmost caution, we don’t accept responsibility for claims expressed in Grant Duffy, ACCM John Allan, ACCM advertisements appearing in our issues. Secretary Manager Allan Peter, ACCM Subscription rate is $60 a year. Michael O’Sullivan ACCM Numurkah Golf & Bowls Club Wayne Forrest, ACCM ISSN 0045-7205 Federal Executive Member CMAA MEMBERS CONFIDENTIAL SUPPORT & COUNSELLING - 1300 464 262 CLUB MANAGERS’ CAREER DEVELOPMENT CENTRE SPONSOR CAREER DEVELOPMENT SPONSORS 4 Industry Update May 2011 Magazine Contents Registrations PAGE ADVERTISER / Editorial C 1 COVER - The Fight for Survival open for AGE C 2 KONAMI Club Managers and their P 1 CMAA ADMINISTRATION & IMPRINT management teams are expected to flock to the 2011 AGE in search of P 2 CMDA CAREER DEVELOPMENT SPONSORS the latest in gaming technology and P 3 CLUB PLUS SUPERANNUATION hospitality resources. P 4 CMA Magazine May Edition Contents As the emphasis on differentiation of P 5 CUSTOMERS ATM the venue offering continues club managers will look to Australia’s P 6 PAYNTER DIXON CONSTRUCTIONS + May Edition Pointers showcase of hospitality innovation P 7 INDEPENDENT GAMING for new ways to exceed customer P 8 MERIDIAN CONSTRUCTION + President’s Perspective expectations. Whether it’s the latest gaming products, food and beverage P 9 AINSWORTH or improvements in back-of-house P 10 Executive Officer’s Desk operations, AGE 2011 will impress. P 11 JAMES CLIFFORD > DESIGN > MANAGEMENT > CONSTRUCTION The event – August 21 to 23 at the Sydney Convention & Exhibition P 12 The Fight for Survival Centre, Darling Harbour - is P 13 AUSTRALIASIAN GAMING EXPO 2011 expected to attract more than 5,000 P 14 The Fight for Survival Australian and international visitors. P 15 The Fight for Survival The AGE historically has been the primary platform for more than 150 P 16 The Fight for Survival trade exhibitors to launch new P 17 THOMSONS LAWYERS + The Fight for Survival products. As the flagship exhibitors P 18 ROHRIG + Industry Update of the 22nd AGE the GTA member organisations - Ainsworth Game P 19 CMAA MID YEAR CONFERENCE BROCHURE 1 Technology, Aristocrat Technologies, P 20 CMAA MID YEAR CONFERENCE BROCHURE 2 Aruze Gaming Australia, Bally P 21 CMAA MID YEAR CONFERENCE BROCHURE 3 Australia, IGT (Australia), Konami Australia, Shuffle Master Australasia P 22 CMAA MID YEAR CONFERENCE BROCHURE 4 and WMS Gaming Australia - will P 23 CMAA 2011 NATIONAL BURSARY SPONSORS + CMDA Update combine to display more than 700 new gaming machines across their P 24 CMDA - May-June Training Calendar eight exhibition stands along with P 25 HARLEY RUSSELL DAY + ITZ - City Eastern Suburbs Zone Meeting new poker machine software and P 26 CMAA 2011 Diary - Zone Meetings & Industry Events gaming systems. P 27 ITZ - Brisbane Zone AGM & Workshop Hospitality suppliers of all shapes and sizes will exhibit uniforms, P 28 Board of Management Studies + Zone Education Officers security, vending, promotions, food P 29 ITZ - Great Lakes Zone Meeting and beverage or HR and banking P 30 CMDA – CLUB FINANCE CONFERENCE 1 services. P 31 CMDA – CLUB FINANCE CONFERENCE 2 Gaming Technologies Australia CEO Ross Ferrar said GTA members were P 32 Industry Update looking forward to welcoming the P 33 Industry Update - 84th World Conference on Club Management Club Industry’s leaders to the AGE. “The 2011 Gaming Expo will be an P 34 Northern Exposure 1 - After the Storm opportunity for Club Managers to P 35 SLATER & GORDON + Northern Exposure 2 - After the Storm experience innovations in technology P 36 Northern Exposure 3 – Battle of the Bowl and operations as well as exceptional networking with trade P 37 RAYNER SALES & MARKETING + representatives and management Northern Exposure 4 - Battle of the Bowl peers,” Mr Ferrar said. “The 22nd P 38 Market Forces 1 AGE again will be the benchmark in P 39 Market Forces 2 exhibitions for the Australian gaming and hospitality industry.” P 40 CMDA - Wedding & Events Management Summit 1 AGE 2011 registrations are now open C 3 CMDA - Wedding & Events Management Summit 2 and can be completed online at C 4 ARISTOCRAT www.austgamingexpo.com or by calling the Gaming Expo Help Line, INSERT ONE STOP PROMOTIONS 1300 724 030. CMDA - FOOD SAFETY SUPERVISOR COURSE 6 In Your May Edition ➢ Pages 19-22 ➢ Page 33 ➢ Pages 34-35 The CMAA Mid Year Executive South Tweed Sports Club CEO This year’s floods and tempest have Leadership Conference again will be GORDON RHODES has invested a lot left a legacy of pain and suffering presented at Jupiters Hotel, Gold of time and energy to constantly that Queenslanders will feel for a Coast on July 6 to 8. Themed: enhance and upgrade his education long time. Some may never fully “Leading Modern Business in the and professional development. recover from the loss of homes and 21st Century”, the Conference will Gordon also has clocked up a lot of treasured possessions, emotionally or feature two dedicated streams travel kilometres and hours attending financially. Certainly, no price can be focussing on “Business university courses, lectures, put on the loss of life from these Sustainability” and “People conferences and CMDA education sudden devastating disasters. Sustainability”. The CMDA has programs. Gordon recently