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Home , Dubai, Expo 2020 (Dubai Metro)

Deloitte Mobility Index 2020 Analysis area

Analysis area: 4,114 km2 | Population: 3,192,275 (2019) | : 776/km2 Definition of analysis area:

TOP PERFORMER MOBILITY ANALYSIS GLOBAL LEADER KEY MOBILITY STATISTICS CONTENDER EMERGING ASPIRING Public options* Bus, light rail including tram and metro, monorail, taxi, , ferry Congestion Monthly public transport pass Public transport reliability US$68

Performance Transport safety GDP per capita and resilience Integrated mobility US$32,162 (2019)

Modal diversity Principal transport authorities Roads and Transport Authority of Dubai (RTA) Vision and strategy

Investment JOURNEY MODAL SPLIT Innovation Vision and PRIVATE CAR PUBLIC TRANSPORT Regulatory environment leadership 61% 14% Environmental sustainability initiatives

Public transport density WALKING BICYCLE Transport affordability 13% 0% Air quality

Service and Customer satisfaction inclusion Other: 12% Accessibility *Regulated, licensed, subsidised and monitored by principal transport authorities.

FUTURE OF MOBILITY CAPABILITY Dubai FoM global leader Significant Passive environment, Proactive environment, Proactive environment, work to do a number of barriers some barriers few barriers

STRENGTHS CHALLENGES • Continuing public transport investments for will • Private vehicles are still the main mode of transport for the result in an expanded transport system with improved metro majority of commuters, making Dubai a heavily congested city services and a much larger bus network • Extreme summer heat and humidity discourage the use of active • Stated desire to introduce smart mobility options into the transport modes: more covered, climate-controlled walkways transport mix, such as autonomous vehicles and intelligent and connectors could help transport planning • Public transport plans not always in alignment with private • Relatively compact geographical area means that authorities can residential development, creating gaps in infrastructure and act quickly once they set an objective transport service coverage Deloitte City Mobility Index 2020 Dubai

Key focus areas to improve Extend Integrate payment Facilitate investment in city mobility and realise the to to systems and vehicle first-/last-mile increase public licensing across UAE infrastructure near the Future of Mobility: transport commuting borders public transport options network

MOBILITY ANALYSIS FURTHER DETAILS:

Performance and Vision and leadership Service and inclusion resilience Much of Dubai’s transport investment is in Dubai’s transport policies aim to promote The rapid growth of the city means that road projects. The authorities will need to smart mobility for a more efficient transport transport services struggle to keep up. invest further in the public transport network. An Innovation Lab programme was Private developers and public authorities do system, including micromobility and launched in 2018 to boost public-private not always coordinate the execution of their demand-responsive modes of transport, to partnerships for funding and encourage respective projects. provide attractive alternatives to cars. technological solutions. • More buses, metro stops, and water-based • Road projects will improve links between • The city is implementing an AED590 modes of transport will be required to Dubai and Sharjah, a key commuting million (US$160 million) Intelligent serve a population expected to reach 5.2 corridor, and enhance traffic flow to Transport System on the roads to include: million by 2030. The goal is to increase the 20,000 vehicles per hour and reduce dynamic messaging; traffic monitoring and public transport share to 26 per cent from transport time by 64 per cent. data capture; an extended fibre-optic 18 per cent today. • In December 2019, the RTA completed the network and more civil infrastructure; and • Plans to include a red line metro extension connection of taxis under its control to the a new command centre. to Sharjah should be expedited, to reduce Careem platform, shifting the interactive • The RTA has placed orders for buses that congestion in the city. Similarly, funding voice response system for booking and were intended to begin service during for the extension needs to be dispatching Dubai taxis to the smart Hala Expo 2020, increasing the bus fleet from approved. e-hailing system on the Careem app. 1,500 to about 1,850-1,900 by 2024. • The air quality is poor due to high use of • Congestion is the top source of Residents can use the RTA mobile app to internal combustion engine vehicles, which dissatisfaction for most Dubai residents. ‘Suggest a Bus Route’. cause 26 per cent of greenhouse gas More than 70 per cent admit to some form • Dubai relies heavily on fossilfuel for emissions in the city. Alternative fuel of road rage. Satisfaction with public transport. Active modes of transport are vehicles are not yet popular, although the transport seems high, thanks to initiatives not seen as viable options: expansion of RTA is making efforts to introduce hybrid such as integrated and cashless ticketing. covered walkways and cycle paths could and EV taxis. help, particularly as a first-/last-mile option in residential areas.

SUMMARY Dubai’s mobility landscape is continually evolving. The city has been pilot testing smart mobility through dedicated zones. However, the popular preference is for private vehicles, partly as a status symbol and partly for reasons of convenience and climate. The aim should be to provide cheaper, safer and faster public transport options. The city plans to become a global leader in mobility innovation – driverless metro trains are already a reality, but the city is also considering driverless cars, air taxis and other transport modes. Its priority should be to implement all the ground- and water-based expansion schemes in its strategic plan, and to improve transport links with neighbouring .

CONTACTS Simon Dixon Tarek Nahle Michael Dowds Global Transportation leader Transport lead Consulting Partner Partner Director Deloitte MCS Limited Deloitte & Touche (M.E.) Deloitte and Touche (M.E.) Tel: +44 (0) 207 303 8707 Tel: +971 561 226 373 Tel: +971 529 823 961 Email: [email protected] Email: [email protected] Email: [email protected]

About the Deloitte City Mobility Index About this publication Deloitte LLP is the United Kingdom affiliate of The Deloitte City Mobility Index reviews major This publication has been written in general terms Deloitte NSE LLP, a member firm of Deloitte on key aspects of mobility and the resulting and we recommend that you obtain professional Touche Tohmatsu Limited, a UK private company relationship to economic performance. Drawing on advice before acting or refraining from action on limited by guarantee (“DTTL”). DTTL and each of publicly available data, client conversations, and any of the contents of this publication. Deloitte LLP its member firms are legally separate and bespoke Deloitte analyses, we assess each city’s accepts no liability for any loss occasioned to any independent entities. DTTL and Deloitte NSE LLP ability to transport its citizens both now and in the person acting or refraining from action as a result of do not provide services to clients. Please see future and therefore its potential to bring prosperity any material in this publication. www.deloitte.com/about to learn about our global to the city. network of member firms. About Deloitte As we receive feedback, we will update and expand Deloitte LLP is a limited liability partnership © 2020 Deloitte LLP. All rights reserved. the analysis, which may mean the results shown in registered in England and Wales with registered this document may change. number OC303675 and its registered office at For the full interactive index, visit the Deloitte City 1 New Street Square, London EC4A 3HQ, http://www.http://www.deloitte.com/insights/city-mobility-indexMobility Index at deloitte.com/insights/mobility-index. United Kingdom. For Deloitte’s insights on the Future of Mobility, visit http://www.deloitte.com/insights/future-of-mobilitdeloitte.com/insights/future-of-mobility. y