Why Use a Managed Security Service Provider?
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eBook WHY USE A MANAGED SECURITY SERVICE PROVIDER? https://www.darkside.enterprises INTRODUCTION: THE GROWING CYBER SECURITY THREAT How serious of a problem is cybercrime? A study by Cybersecurity Ventures predicts these crimes will cost the world $6 trillion a year by 2021. This is a big number, but it’s no surprise to anyone who has followed the exploits of hackers and online scammers. Cybercrimes have become big news, with large data and security breaches at companies generating headlines, and cyberthreats from foreign locales such as China and Russia threatening U.S. businesses and elections. The increasing amount of large-scale, well-publicized breaches suggests that not only are the number of security breaches going up — they’re increasing in severity, as well. Data breaches expose sensitive information that often leave exposed users at risk for identity theft, ruin companies’ reputations and almost always leave the company liable for compliance violations. Security breaches have increased by 11% since 2018, and the average lifecycle of a breach in 2019 was 314 days (from the breach to containment). That's a lot of time for data to be stolen, corrupted, or held for ransom. Even enterprise companies and multinational corporations are discovering that their current IT security is not sufficient to fend off an ever-evolving list of cyber threats. This is perhaps most evident in the recent high-profile data breaches that have made headlines. A network breach can result in catastrophic losses of data and high costs for recovery and damage control. A breach can ruin a company’s reputation, making it harder for them to do business in the future. Security breaches at large companies are a matter of national security, as they have damaged our infrastructure and threatened our financial markets. It’s tempting for small-to-medium sized businesses to assume that they won’t be a target of threats such as ransomware, malware, and phishing because of their size. The reality is that hackers target thousands of businesses simultaneously -- size is not really a factor. If you have a connection to the internet, you're a target. Dependence upon cloud computing and an increasingly remote, mobile workforce means threats that compromise one system can compromise a larger network relatively easily. All it takes is a single security gap. To combat these threats, businesses are naturally turning to their own IT departments to shore up their networks, implement disaster recovery plans, and coach their fellow employees on data security. Unfortunately, skill shortages and budget constraints have made security a significant challenge even at the largest, most well-funded companies. To augment their own IT departments, manage costs, and gain access to additional IT resources, businesses of all sizes have relied on managed service providers (MSPs). Most recently, however, they’ve been seeking the help of outsourced IT security specialists known as managed security service providers, or MSSPs. https://www.darkside.enterprises page: 01 WHAT IS A MANAGED SECURITY SERVICE PROVIDER? FiIt’s important to understand the difference between a managed service provider (MSP) and an MSSP. An MSP is a third-party organization that is contracted to perform ongoing IT services, essentially an outsourced IT department for businesses or organizations who do not want it all managed in-house. A managed security service provider (MSSP) is similar to a managed service provider, but with more cybersecurity capabilities such as virus and spam blocking, next-generation firewalls, breach detection, and end user security training. An MSP can function as an MSSP as long as they offer that level of specialization and select services. Both MSPs and MSSPs are designed to help organizations tackle complex IT problems without taking on the burden alone. Each tends to operate on a strategic level, offering valuable solutions and insights throughout all stages of the business' life cycle. https://www.darkside.enterprises page: 02 WHY DO BUSINESSES TURN TO MSSPS? SKILLED IT PROFESSIONALS ARE IN SHORT SUPPLY There simply aren't enough trained and experienced cybersecurity specialists to handle the needs of the modern threat landscape. Unfortunately, hackers and other bad actors can function alone or in small cells, but cybersecurity is typically a team effort that requires constant attention from skilled individuals. IT DEPARTMENTS ARE OFTEN SPREAD TOO THIN When a business' internal IT department becomes overwhelmed, they will often turn to MSPs or MSSPs to fill in gaps. This is generally a much faster way to find and deploy a knowledgeable team without spending months hiring and training new staff. EVEN SMALL BUSINESSES NEED TO BE SECURE Small businesses are being targeted more frequently as larger enterprises shore up their own security. Hackers usually look for the weakest points, and that is usually the small business who isn't taking cybersecurity seriously, not the massive corporation with a huge IT budget. CYBERTHREATS ARE CONSTANTLY EVOLVING One of the most challenging aspects of IT is that it is constantly evolving -- and that goes double for the cybersecurity landscape. IT professionals and cybersecurity specialists must maintain a constant state of continuing education to keep up with the changes in their industries. This isn't the kind of thing that business owners or C-level executives have time to do on their own. By working with an MSSP, a business can be sure that their defenses are evolving to meet the changing needs of the times. https://www.darkside.enterprises page: 03 WHAT SERVICES DOES AN MSSP PROVIDE? TThe typical MSSP works as an extension of your business through consulting, planning, and project-based action or ongoing management. Cybersecurity must work in layers, and that means every business needs a tailored suite of solutions working together to completely protect their network and data. HERE ARE SOME OF THE ESSENTIAL SERVICES OFFERED BY MSSPS: Offsite Backups and Recovery Plans 24/7 Network Monitoring Employee Awareness Training Offsite Backups and Recovery Plans Next-Generation Firewall Protection Antivirus Services Encryption Services Breach Prevention Services Password Regulations Automated Updates Security Assessments Dark Web Scanning Email & Web Filtering Multi-Factor Authentication https://www.darkside.enterprises page: 04 END USER AWARENESS TRAINING In most of the recent high-profile security breach cases, the cause was employee negligence -- usually initiated by a phishing email or SMS text message. Humans are almost always the weakest link in a security chain, which means the weakness must be addressed through training in threat awareness and avoidance. According to a study reported by Tech Republic, 54% of the 1,000 IT professionals surveyed said poor password policies and the careless actions of employees were the root causes of cybersecurity incidents at their companies. More than 50% of the companies surveyed had experienced a ransomware attack in the past year, and 79% of those affected said the ransomware entered their system through a social engineering attack (such as phishing). What are the other common culprits? Poor password maintenance, a lack of two-factor authentication, or having no password regulations in place at all. While it’s important to strengthen your network, the human factor must be addressed for your security effort to be successful. MSSPs can be contracted to create a culture of security at your company. They’ll coach your employees to recognize common security threats like phishing emails and malicious links. They can even help you establish a password policy so that passwords are updated regularly and stronger company-wide. “ALL IT TAKES FOR A DATA BREACH IS A WEAK PASSWORD OR A SIMPLE MISTAKE WHEN OPENING AN EMAIL. https://www.darkside.enterprises page: 05 NEXT-GENERATION FIREWALL PROTECTION A Next-Generation Firewall (NGFW) combines a traditional firewall with new systems that can detect and block even the most sophisticated attacks. NGFW technology can also include virtual private network capabilities, rule- based intrusion prevention, and reputation-based malware protection. NGFWs provide an added layer of security by detecting and blocking attacks and unauthorized access at the application level, rather than the network level as is the case with traditional firewalls. This approach is more secure in cases when web applications are used to capture, process, store, and transmit sensitive data via a network (for example, with online shopping carts, checkout pages, login screens, and cloud- based business applications). These web applications are increasingly becoming a prime target for hackers because of all the sensitive information they transmit. When compromised, a web application serves as a backdoor into a system or a conduit for sending sensitive data to attackers. Encrypted malware is more difficult to detect by standard corporate firewalls. To combat this, an NGFW maintains up-to-date information about web applications to block malware and viruses that might attempt to enter your system through them. It intercepts all incoming traffic, de- crypting and inspecting every packet. https://www.darkside.enterprises page: 06 24-7 NETWORK MONITORING Most organizations can’t afford a staff of in-house IT professionals to manage their network around the clock. Network Operations Center (NOC) monitoring is an important service provided by MSPs, typically to monitor for network outages, server overloads, and other errors by scanning critical network functions. MSSPs provide 24/7 Security Operations Center (SOC) monitoring to identify security issues, manage firewalls, scan for vulnerabilities, and provide intrusion protection and prevention. MSSPs can monitor networks continuously via their own SOC or through specialized third-party providers. In the event of an issue or security threat, engineers at the MSSP are notified and act quickly to resolve problems. This type of active monitoring is the surest way to ensure data security and minimize downtime. EMERGENCY BACKUP AND RECOVERY Data backup is common at most companies and often required when regulatory compliance is a factor.