MASTER's THESIS E-Voting in Pakistan
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2007:015 MASTER'S THESIS E-Voting in Pakistan Ch. Naveed Zafar Anthony Pilkjaer Luleå University of Technology Master Thesis, Continuation Courses Computer and Systems Science Department of Business Administration and Social Sciences Division of Information Systems Sciences 2007:015 - ISSN: 1653-0187 - ISRN: LTU-PB-EX--07/015--SE Dedication I dedicate this thesis work to my Parents, my sister and brother for their unconditional love, support and care for me. Ch. Naveed Zafar I dedicate this thesis work to my Mother and my grandparents for all their love and support during this hard thesis work. Anthony Pilkjaer 2 Abstract When we see today’s world, e-government has played an enormous role in the advancement of the services provided by the governments worldwide [1]. Today each and every country is giving e-governance a go. There are different levels of implementation of the e-governance worldwide but it is more of an interest to find out this in the developing world. Pakistan is one the emerging countries in the world which is trying to make a difference in the developed world and is implementing e-government at an enormous rate [2]. Hereby; we tried to find out what are the current issues as obstacles towards e-democracy and have tried to figure out what are the factors and measures the government should take to have e- voting as an electoral procedure rather than going through the previous traditional way of manual handling of the elections in which we see controversies [3]. This research work is of more importance at this stage as Pakistan is reaching its election period and Government would be in need of such work to get hands on this through a fast and secure electoral process. Keywords: Pakistan, e-Government, e-democracy, e-voting, elections, EVM, Diebold. 3 Acknowledgments The research work presented in this thesis has been carried out at the division of System Sciences, Lulea University of Technology as a part of Masters of Science Program in Computers and Systems Sciences. As Ludwig Wittgenstein said, Knowledge is in the end based on acknowledgement. We would like to thank and acknowledge the support and encouragement we had from many people while walking our feet on the path of research work. It was a great experience to study in a highly professional environment where we had all the opportunities to excel our skills in terms of knowledge, discipline, understanding and motivation. This study enhanced our abilities in research works. First of all, we would like to express our sincere gratitude to our supervisor, Lars Furberg for his great knowledge and support during the whole process. He has followed our ups and downs with patience. He was always there to support us through necessary comments and guidance. Furthermore, we would like to thank our teachers at System Science division for their kindness in sharing their knowledge with us and being there for us when we needed them, our friends who have always been there to support us and our respondents who gave us feedbacks on improving our research work. We would also like to thank company Mira Byggeprodukter A/S and specially its director, Ole Romer, for his help and technical support of our Survey and data analysis. Finally, our greatest appreciation and love goes to our families and for sure this would not have happened without their unconditional love and care. Lulea, April 2007 Ch. Naveed Zafar, Anthony Pilkjaer 4 List of Tables Table 1. Comparison of Pakistan, India and USA in terms of population and internet ................ 38 Table 2. Usage ratio of different voting systems in USA in elections 2000 and 2004 ................. 38 Table 3. Traditional ways of voting used in USA ........................................................................ 40 Table 4. Gender and Age Group ................................................................................................... 53 Table 5. Gender participation from different divisions of Pakistan .............................................. 54 Table 6. Education level of the respondents ................................................................................. 54 Table 7. Computer experience of the respondents ........................................................................ 55 Table 8. Usage of e-government services ..................................................................................... 55 Table 9. Different e-government services in use .......................................................................... 56 Table 10. Is voting in Pakistan held democratically? ................................................................... 57 Table 11. Are voting results affected by human-factor? ............................................................... 57 Table 12. Possibility to avoid / minimize human-factor by the use of computers ........................ 58 Table 13. Preferences of voting methods ...................................................................................... 58 Table 14. Need of e-voting system in Pakistan............................................................................. 59 Table 15. Reasons of implementing e-voting system in Pakistan ................................................ 59 Table 16. Willingness to use new e-voting system ....................................................................... 60 Table 17. Influence of computers on the way people vote ........................................................... 60 Table 18. Most appropriate ways of authentication for e-voting .................................................. 61 Table 19. Do people rely on the results of e-voting? .................................................................... 62 Table 20. Can the e-voting replace paper-base voting on permanent basis? ................................ 62 Table 21. Option of printing votes along with digital storage ...................................................... 63 Table 22. When printed votes can be used ................................................................................... 63 Table 23. Information to be displayed on the screen of e-voting machine ................................... 64 Table 24. Preferences of voting method while using e-voting machine ....................................... 64 Table 25. Who should have access to the e-voting machines to retrieve the results? .................. 65 Table 26. Who should develop e-voting machines? ..................................................................... 66 Table 27. Amount that should be spend on development if e-voting system ............................... 66 Table 28. Language preferences for the menu in e-voting machines ........................................... 67 List of Figures Figure 1. Time-line of Pakistani elections .................................................................................... 27 Figure 2. Phases of Pakistan's electoral system ............................................................................ 28 Figure 3. Usage ratio of different voting systems in USA in elections 2004 ............................... 39 Figure 4. Opinion about democracy of elections in Pakistan and need of e-voting system ......... 82 Figure 5. Affects of humans on elections and use of computers to minimize them ..................... 83 Figure 6. Reliability of e-voting system and its replacement to old system ................................. 84 5 Table of Contents Abstract ........................................................................................................................................... 3 Acknowledgments........................................................................................................................... 4 List of Tables .................................................................................................................................. 5 List of Figures ................................................................................................................................. 5 Terms Used ..................................................................................................................................... 9 1. Introduction ........................................................................................................................... 11 1.1 Background .................................................................................................................... 11 1.2 Problem discussion ......................................................................................................... 11 1.2.1 Social aspects .......................................................................................................... 12 1.2.2 Technical aspects .................................................................................................... 12 1.3 Research question ........................................................................................................... 13 1.4 Delimitations .................................................................................................................. 15 1.5 Qualifications of the researchers .................................................................................... 17 2. Literature review.................................................................................................................... 18 2.1 Internet ........................................................................................................................... 18 2.2 E-Government ...............................................................................................................