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Group visits guide 2018-19 Call Travel trade +44 (0)20 31666311 1

Historic Royal is the independent Tower of page 8 charity that looks after the Tower Treat your groups of London, Hampton Court , , Palace, to over 900 years Palace, the Royal Kitchens at Kew, Queen Charlotte’s Cottage, and of secrets, stories Hillsborough . We are pleased and Hampton page 14 proud to welcome group visitors and help and royal history at them explore the stories of the monarchs Court Palace and people who have shaped society in some of the greatest some of the greatest palaces ever built. This Group Visits Guide is designed to give palaces ever built. group organisers inspiration for excursions and days out and to make the process as Banqueting page 20 seamless as possible. With so much to Follow in the uncover at so many attractions your only House problem is which to choose first! footsteps of the great, good, devious How to use this guide We have designed a helpful key to assist and dastardly, taking in the planning of your group visit and Kensington page 26 to ensure your customers have a fun home memories of Palace packed day and make the most of their time at the palaces. a great day out and Look out for these icons on the Must See Attractions pages for each palace to a desire to return best tailor your group’s experience. again and again. page 32 Steps and uneven staircases

Wheelchair access

Youth groups – children, families, multigenerational friendly Hillsborough page 38 Large groups – space for large Castle group visits

Small groups – suitable for groups  up to 20 people at a time

Private tours available on request At your service page 3

Gardens – activities for groups with Ticketing options page 4 an interest in gardens Catering page 6 Get social with us page 44 2 hrp.org.uk Call Travel trade +44 (0)20 31666311 3 At your service

Historic Royal Palaces has a Sales Team to assist group organisers in planning visits to the palaces as well as advising coach and tour operators with itinerary and excursion planning.

Sales support An alternative guide for Easy to get to The Sales Team can help you international students For group visits all palaces have with all your arrangements for Available at Hampton Court coach parking or pick-up and your group’s perfect day out Palace and the , drop-off facilities. All the London including assistance with these strikingly designed, palaces can be reached by rail, planning itineraries, advance self-directed guide packs are underground and four palaces group ticketing service, suitable for ages 11+ and are by riverboat. dedicated group ticket offices available in English, French and Accessibility and on-site catering. The sales German, plus an EFL version. Our palaces welcome all visitors team can also help you promote The resource will encourage and we try to ensure that and sell your tours and group discussion and everyone’s visit is successful and excursions with supplies collaboration, change the way enjoyable. Registered disabled of free leaflets, posters and international students engage visitors are charged the relevant images which can be with heritage sites whilst ticket price and carers are downloaded from www.hrp.org. satisfying a wide range of admitted free of charge. As uk/travel-trade interests. They will provide the historical sites, our palaces do perfect activity to complement Free admission have uneven or cobbled surfaces an educational visit. Free admission is given at all and narrow staircases in places. palaces to coach drivers, full Fanfare Full accessibility information members of AGTO when Keep up with the latest news including wheelchair access and bringing a group of at least 30 from information on sign language paying visitors and locally through the dedicated tours can be found on our registered Blue Badge Guides. publication for the group website www.hrp.org.uk organiser. Added value Website Group discounts apply to parties Email groupsandtraveltrade@ Visit the dedicated group of 15 or more (20 or more at hrp.org.uk to subscribe. planning pages on the Historic ) and regular Royal Palaces website, www.hrp. Quick Blast! interpretation events are org.uk, for the latest information Our mid-Fanfare e-update included in general admission. and help in planning your will focus on last minute offers itineraries and group visits. Money saving catering vouchers and early news of new and group menus available in exhibitions and events. palace cafes. Email groupsandtraveltrade@ Admission voucher scheme and hrp.org.uk to subscribe. account facilities for coach and tour operators upon application. 4 hrp.org.uk Ticketing options

Historic Royal Palaces have developed group friendly ticket options that allow easy access to the palaces for your customers and simplified payment terms for volume Travel Trade suppliers.

Royal Pass Agency Voucher Scheme B2B login One ticket to over 900 Our Agency Voucher Scheme Our voucher scheme clients can years of royal history allows approved travel industry also benefit from our new B2B This trade only, flexible companies to submit a voucher login system which allows palace combination ticket offers for client’s admissions to the bookings to be made 24 hours a unbeatable value and is available palaces, subject to minimum day, 7 days a week for the Tower in three versions giving you spend requirements. of London and Hampton Court choice and flexibility. The passes Palace. The system will issue an A benefit of being a member are valid for two years from the e-ticket that once printed will be of our agency voucher scheme date of issue for one visit per scanned at the point of entry, means there is no need to valid palace, therefore giving the cutting down queuing and pre-book visits to the Tower traveller flexibility to plan their allowing more time for of London or Hampton Court own itinerary. customers to enjoy the palaces Palace however at the whilst also streamlining the Four Palace pass Banqueting House, Kensington invoicing process. Tower of London, Palace, Hillsborough Castle and , Kew Palace all groups must To register your interest Banqueting House, reserve a time for entry. contact groupsandtraveltrade . @hrp.org.uk

Three Palace pass Online Group Ticketing Tower of London, From early 2018, groups will also Hampton Court Palace, be able to buy their tickets Kensington Palace. through a simplified online process via our website Central www.hrp.org.uk. This new Tower of London, method will speed up the Banqueting House, booking procedure and offer Kensington Palace. discounts over the group Royal Passes are exclusive to gate rate. group organisers and Travel Trade clients and cannot be purchased at the palaces directly. For details of pass prices contact [email protected] 6 hrp.org.uk Call Travel trade +44 (0)20 31666311 7

Retail Catering deals therapy

Our meal voucher scheme for groups Hampton Court Palace Kensington Palace Kew Palace of 15 or more (20 or more for Café Catering services are not At Kew Palace groups Option 1 – Morning tea or coffee available at the this can arrange refreshments Hillsborough Castle), provides great Served before 12.00hrs including season. In our alternative on-site with a freshly baked muffin or pastry. catering space, the following caterers by calling meal deal options across the palaces £6.00 per person deals are available: +44 (0) 20 8332 5186. Option 2 – Light lunch throughout the day. Simply select the Breakfast A bowl of seasonal soup and rustic Before 11.30hrs bread or a freshly made sandwich, Hillsborough Castle one that best suits your itinerary! Start the day with a ‘Full English’ – both with a choice of non-alcoholic streaky bacon, field mushroom, vine Groups of 20+ may add to their drink and a slice of cake. tomatoes, sausage, black pudding visit with morning or afternoon £9.95 per person and scrambled eggs, including a tea served in one of our opulent Option 3 – Hot lunch choice of tea or coffee. State Rooms. Main course dish served from our £11 per person hot counter and a dessert pot or Morning Cream Tea Cream tea slice of cake with a choice of non- Before 12:00hrs Served at 10.00hrs alcoholic drink. Orange scented and currant scones Classic blends of tea or freshly Whether inspired by the iconic £13.95 per person served with Cornish clotted cream ground coffee, served with black ravens or the legendary homemade shortbread and scones Option 4 – Traditional Cream Tea and English strawberry jam. Served Royal Beasts at the Tower of with a range of loose leaf teas and with strawberry jam and fresh cream. A delicious homemade scone with £11.50 per person London, by the stunning gardens strawberry jam and clotted cream tisanes or coffee. and your choice of tea or coffee. £6.50 per person Traditional afternoon tea at Hampton Court Palace or the The Tower of London Perkin Reveller £6.25 per person Served at 16.00hrs sumptuous ceilings and interiors Overlooking the on the Afternoon Tea An assortment of sandwiches, an A selection of cakes, finger at Kensington Palace and New Armouries Café historic Tower Wharf, the Perkin The Snug sandwiches, homemade scones Reveller is a modern day dining hall Situated within the Tiltyard Cafe, the orange scented scone served with Banqueting House, our palaces Option 1 – Morning tea or coffee Cornish clotted cream and English with jam and fresh cream, serving delicious food made from the Snug is a cosy private area perfect for complementing classic blends of provide a unique shopping Served before 11.00hrs including a finest seasonal British ingredients. groups of up to 25 people to enjoy strawberry jam and two afternoon freshly baked muffin or pastry. tea pastries served with a range of tea or freshly ground coffee. opportunity for your clients. Below is a range of offers to combine a light lunch, morning coffee or £22.50 per person £6.00 per person with your group visit to the Tower, afternoon tea. loose leaf teas and tisanes or coffee. Therefore, while planning your £15.95 per person Option 2 – Light lunch anytime of day. Add a glass of sparkling wine to Our caterers Ampersand will be afternoon tea – £29.50 per person. itineraries, make sure to allow A bowl of seasonal soup and rustic Morning Bacon Sandwich happy to discuss your group’s Lunch time for a visit to our royal shops bread or a freshly made sandwich, Group lunch options are also available and Coffee (before 12:00) £8.50 requirements, contact them directly where we offer a wide selection both with a choice of non-alcoholic Bacon Sandwich served with a range for further details. starting from £14.95 per person. drink and a cake or dessert. of loose leaf teas and tisanes or coffee Please contact our caterers to discuss of chinaware, jewellery, toys, Contact details £9.95 per person (vegetarian alternatives available). your requirements. clothing, accessories and much Hampton Court Palace Option 3 – Hot lunch Afternoon Tea £14.95 +44 (0) 20 3166 6972 Contact details more; all of which would make a Main course dish served from the An assortment of sandwiches, [email protected] Kensington Palace perfect souvenir of your clients’ hot counter with a dessert pot or orange and currant scones served with +44 (0) 20 3166 6112 trip as well as a great gift for their slice of cake and a choice of [email protected] Cornish clotted cream and English Banqueting House friends and family back home. non-alcoholic drink. strawberry jam and a selection of £13.95 per person afternoon tea pastries, served Whilst there are no on-site Contact our retail team on Option 4 – Traditional Cream Tea with a range of loose leaf teas and catering facilities at the [email protected] to discuss A delicious homemade scone with tisanes or coffee. Banqueting House, close strawberry jam and clotted cream delivery and discount rates for Dinner by there are numerous bulk purchases. and your choice of tea or coffee. Menus for 1, 2 or 3 course dinners £6.25 per person restaurants, cafes and bars. are available on request depending Visitors can also select products on requirement. Contact details from our in-store tablets and have Tower of London Contact details gifts shipped direct to home. +44 (0) 20 3166 6002 Perkin Reveller [email protected] +44 (0) 20 3166 6949 Don’t forget our full range [email protected] of palace inspired gifts can be purchased online at www.historicroyalpalaces.com 8 hrp.org.uk Call Travel trade +44 (0)20 31666311 9

This iconic UNESCO World Heritage Site has almost 1000 years of intriguing tales to tell. Meet the Yeoman Warders, marvel at the Tower of fabulous finery of the Jewels and discover an unrivalled collection of royal arms and armour in the iconic White Tower. Explore all the roles this impressive building has had to London play throughout the centuries- from medieval palace and fortress to infamous prison and execution site. 10 hrp.org.uk Call Travel trade +44 (0)20 31666311 11 Must see attractions

Coins and Kings Fortress and – the Royal Mint battlements The history of English coin Enjoy great views over modern making at the Tower, including London and the river Thames Sir Isaac Newton’s efforts to rid from atop the walls. Groups can London of counterfeiters when explore more of the Tower’s he was warden of the Mint, and battlements giving a sense of Edward I’s harsh punishments what it would have been like to for people who tampered defend the Tower against with his coins. potential attackers. Along the route enjoy exhibitions highlighting aspects of the Tower’s past, including the role Crown Jewels the Duke of Wellington played Yeoman Warders whilst Constable of the Tower. Yeoman Warders better The breath-taking world famous White Tower known as the Beefeaters, collection of fabulous finery and The White Tower is an enduring entertain the thousands of regalia – discover gloriously icon of the London skyline, visitors that come to the Tower ornate intricately made Crown Medieval Palace albeit nowadays dwarfed by, throughout the year with their Jewels and learn how they have Imprisonment Once a surprisingly comfortable and in contrast to the modern guided tours and immense inspired acts of greed, violence at the Tower royal home here you will enter city. This striking historic knowledge of this ancient and even spawned stories of From spring 2018, explore the the rooms of Edward I and building dating back to 1075 palace and fortress. evil curses. Tower’s fascinating history as discover life in the opulence and today houses the Line of Kings, one of the country’s most colour of a medieval royal displaying royal armour, infamous prisons. The Bloody residence. life-sized wooden horses and Tower will tell the story of figures of kings throughout “high status” prisoners such the centuries. as Sir Walter Raleigh, whilst an introductory exhibition at

the Beauchamp Tower will The Ravens reflect on the emotional One of the most famous sights responses to imprisonment at the Tower, legend has it that if conveyed through the they ever leave the Tower, the Tower’s incredibly preserved kingdom will fall! The birds all prisoner graffiti. have names and very different characters, find out who’s who next to their new lodgings on the South Lawn.

Key exhibition 2018 12 hrp.org.uk Call Travel trade +44 (0)20 31666311 13

Guided tours and Plan your visit... days out ideas Give your groups an even more Top tips Admission Recommended Booking memorable visit by booking a prices visit time You do not have to book in guided tour or private visit Get ahead of the advance when planning a group 01 March 2018 to We suggest at least 3 hours crowd! A morning visit visit to the Tower of London. If 28 February 2019 Opening Digital Visitor avoids the crowds in White Tower including you would prefer to book though, Individual Ceremony Guides peak summer months. Line of Kings please call +44 (0) 20 3166 6000 Adult £26.00 40 minutes or email booking.confirmations@ Arrive at 08.45hrs to be Pre-booked groups Concessions £19.90 Crown Jewels hrp.org.uk. From early 2018 you greeted by a Yeoman Warder Groups of 15 or more can and invited inside the Tower can witness the Child £11.80 40 minutes will also be able to book your pre-order our new digital visitor group online via www.hrp.org.uk just before public opening to guides at a discounted price of Opening Ceremony Family £64.80 Royal Beasts witness the Military Guard £3.50 per person. Guides can from 08.45 Tues-Sat, 20 minutes escort the Chief Yeoman Group Rate Opening times be booked by contacting see the military guard Medieval Palace Warder along Water Lane Adult £24.00 towergroups@acoustiguide. opening the Tower 20 minutes Summer to open the gates for all the 01 March to 31 October co.uk and can be collected at Concessions £18.40 Bloody Tower visitors waiting outside! for the day’s visitors. Tuesday to Saturday the entrance. Child £10.90 15 minutes Available Tuesday – Saturday, The Ceremony of the 09.00 – 18.00 no additional charge. Family N/A Coins and Kings Sunday and Monday Private viewing of Word takes place 20 minutes 10.00 to 18.00 Jewels outside the Waterloo Online Group Rate Yeoman Warder tour Last admission 17.00 Group Welcome Available in the morning Block daily at 14.45. Adult £21.00 45 minutes Winter Talks from 08.15hrs experience the Concessions £16.10 See the inspection of 01 November to 28 February Book a 15-minute welcome talk stunning regalia away from the military guard Child £9.50 Tuesday to Saturday for your group. A choice of a the crowds. Price based on a and collection of the Family N/A 09.00 – 17.00 Yeoman Warder or Coins & minimum 15 people, from secret word of the day. Sunday and Monday Kings warden to meet your £75 per person plus VAT, Key 10.00 to 17.00 group and delight them with maximum 150, advanced Save time in your Catering Last admission 16.00 tales of the Tower or the payment required. Why not itinerary by pre- facility Closed 24, 25, 26 December Royal Mint at the Tower. take refreshments in the Shops and 01 January From £50 plus VAT per group, Perkin Reveller following booking Meal Deal Coach Parks availability varies season your private visit? catering vouchers. Bureau de change Coach parking to season. Package your group Toilets: A 24-hour coach park with 16 Gentleman Evening Tours bays (height restriction 4.7m/ visits with guide Toilets: Experience the Tower in a books and take Ladies 15’5”) is located in Lower Thames different light. Meet your Toilets: Street. Coaches can set-down Yeoman Warder at 20.30hrs advantage of bulk Disabled or pick-up passengers free of for an hour long tour around buying in advance. Overground P train line charge providing they remain the Fortress before Underground no longer than 15 minutes. The experiencing the ancient train line charge is £10 per hour. Overnight Ceremony of the Keys. The parking between 17.00 and cost is £30 per person plus VAT Entrance 09.00 is £25. Contact car.parks@ for a minimum of 20, maximum cityoflondon.co.uk (Prices 50 people, advance payment correct at time of going to press). required. Exit Perkin Reveller 14 hrp.org.uk Call Travel trade +44 (0)20 31666311 15

Hampton Court Palace is an awe-inspiring and flamboyant showcase for kingship. Its vast and never ending Hampton vistas, courtyards, gardens and parkland, along with its magnificent State Apartments, rivalling the great palaces Court Palace of Europe, are designed to impress. 16 hrp.org.uk Call Travel trade +44 (0)20 31666311 17 Must see attractions

Key exhibition Mantegna’s Georgian 2018 Triumphs of Kitchen Garden Caesar See how the fruit, flowers and vegetables were planted, From June 2018 tended and harvested for the Brought to by King kings table in the 18th century Charles I these spectacular in this enormous garden, full of frescoes have been at Hampton produce. Newly opened in Court Palace since 1630. Summer 2014 this garden demonstrates the vast array of

Henry VIII’s fruit and vegetables enjoyed by Kitchens the at the palace. Young Hampton Court Palace’s

Tudor Kitchens will be Henry VIII’s Story reanimated for 2018, Meet the pin-up prince – explore recreating the well-oiled The Magic Garden the relationship between Henry The Maze machine that powered Henry This exciting garden is a and his first wife, Katherine of Commissioned around 1700 by VIII’s magnificent court. This self-contained family focused Aragon and Cardinal Wolsey William III, this large and will include grand displays of walled area with every feature with some of the most complex maze is one of the food, authentic smells, the Henry VIII’s Privy Garden designed to be climbed upon, spectacular Tudor paintings oldest surviving hedge mazes heat of the fireplaces, and the Apartments The Privy Garden is one of the including a arena, five from the . in the country and covers a sounds of the busy kitchen most accurately reconstructed tiltyard towers and a fire third of an acre – make sure Walk in the footsteps of staff. To accommodate these gardens at Hampton Court breathing dragon. With a focus your groups have their wits England’s most famous King exciting re-presentation because so much was recorded to engage children and families about them if they choose to and his six wives. Lavishly works, the kitchens will be about the original 1702 garden. in history, this amazing, larger brave it! presented the apartments Cumberland closed to visitors from 3 April The beautiful geometry of than life outdoor attraction is a include Henry’s , the until 5 May 2018. the garden seen against the perfect addition for groups Art Gallery Great Watching Chamber, the stunning palace facade is a with children! Formerly an apartment Council Chamber and the site not to be missed. belonging to the Duke of processional route, allegedly Cumberland the new ‘art’ rooms haunted by , of the palace are the home to King William III Henry’s fifth wife. masterpieces from the Royal State Apartments The Great Vine Collection. Groups can discover A grand and lavishly laid out the stories behind the artworks Planted by Lancelot Capability collection of state apartments so avidly collected by the 17th Brown in 1768, this is the oldest built by the new monarchs. and 18th century monarchs. vine in the world. See the Walk through the rooms of this many bunches of grapes elegant part of the palace and develop through the summer imagine the beautifully dressed ready for harvest in late courtiers revelling in the August, early September. politics and gossip of court life. This is the best place to view the magnificent King’s Privy Garden.

18 hrp.org.uk Call Travel trade +44 (0)20 31666311 19

Guided tours and Plan your visit... days out ideas Give your groups an even more Top tips Admission Recommended Opening memorable visit by booking a guided tour or private visit Enhance your group prices visit time times visit by booking a 01 March 2018 to We suggest at least 4 hours Summer 28 February 2019 Mid-March to mid-October Palace accredited Palace Accredited Henry VIII’s Apartments Individual Daily 10.00 – 18.00 Tour Guides Guide for a tour of the 40 minutes Adult £22.40 Last admission 17.00 Our team of accredited tour palace and gardens. Henry VIII’s Kitchens Concessions £18.00 40 minutes Winter guides can enhance your group Mid October to mid-March visit providing introductory or Save time in Child £11.20 Young Henry VIII’s Story Daily 10.00 – 16.30 in-depth tours of the palace your itinerary by 30 minutes Family £55.10 Last admission 15.30 and gardens. Tours can be lead pre-booking Meal Deal Mantegna’s Triumphs in costume and can be booked Group Rate catering vouchers. of Caesar 20 minutes Closed 24, 25, 26 December for an hour and a half starting Adult £20.70 William III’s Apartments at £132 per group. Ghost Tours Request your Concessions £16.60 40 minutes Booking Spook your group on ‘Today’s Programme’ Child £10.40 Queen’s State Apartments You do not have to book in Morning Saturdays and Sundays from advance when planning a group leaflet in advance by Family N/A 30 minutes November – February, £27.50 visit to Hampton Court Palace, Courtyard and emailing groupsand Chocolate Kitchen per person or for private you can simply arrive and pay [email protected] Online Group Rate 15 minutes Cloisters Tours groups on request £1200 plus to ensure your group Adult £18.10 on the day. If you would prefer From 09.30hrs your group VAT, maximum 35 people. Cumberland Art Gallery to book prior to your visit, please doesn’t miss a thing Concessions £14.60 30 minutes gets an early preview to the call +44 (0) 20 3166 6000 or waking palace on a tour with during their day-out. Child £9.10 Digital visitor The Gardens 1 hour email booking.confirmations@ our State Apartment Warders hrp.org.uk guides Hampton Court Station Family N/A The Maze It depends...... starting in the gardens then is in zone 6 and can be From early 2018 you will also be weaving through the palace courtyards. Compare the Tudor accessed using a Key able to book your group online Available free of charge, digital Catering via www.hrp.org.uk. and architecture and visitor guides can be collected

Transport for London facility marvel at the grand King’s and Shops from the Information Centre in zone 6 Travelcard or a Queen’s staircases. £100 per Base Court, providing a user- Coach Parks Coach parking group plus admission, 35 prepaid Oyster card Bureau de Coach parking is available free friendly, modern way to explore change people per warder. our stunning palace. – see www.tfl.gov.uk Toilets: of charge for 8 coaches on for more information. Gentleman Hampton Court Green or at a Toilets: Ladies cost of £15 per day at the coach Coach parking is free Toilets: park next to Hampton Court on Hampton Court Disabled Railway Station. (Prices correct Overground Green, a 15-minute train line at time of going to press). walk from the main entrance of the palace.

Coach parking is also Tiltyard Cafe available at Hampton Georgian Kitchen Garden Court Station for a charge. 20 hrp.org.uk Call Travel trade +44 (0)20 31666311 21

This revolutionary building was created for court , so imagine yourself as part of the dazzling company of courtiers who Banqueting attended the exuberant court masques and danced and drank beneath the magnificent Rubens-painted ceiling. But spare a thought for Charles I, who in 1649 was beheaded House outside on a scaffold to the ‘dismal, universal groan’ of the crowd; these glorious paintings were one of his last sights on earth. 22 hrp.org.uk Call Travel trade +44 (0)20 31666311 23 Must see attractions

Rubens ceiling paintings Marvel at the skill and craftsmanship of the magnificent Rubens ceiling paintings, commissioned by Charles I in 1629 to celebrate the glorification of his father James I. These are the only Rubens paintings to remain in their original location and were unveiled at the Banqueting House in 1635.

The story of Admire the Palace Explore the full story of architecture Whitehall Palace, once the Admire the magnificent Sovereign’s main residence architecture of the Banqueting and the largest palace in House which was built and Europe told by DVD designed by the renowned 17th presentation in the Undercroft. century architect, .

Portrait of Inigo Jones 24 hrp.org.uk Call Travel trade +44 (0)20 31666311 25

Guided tours and Plan your visit... days out ideas Give your groups an even more Top tips Admission Opening times memorable visit by booking a prices Year round guided tour or private visit Ensure to pre-book Daily (except Thursdays) 19 April 2018 to your group entry time 10.00 – 13.00hrs 28 February 2019 Palace tour Hidden History slot, so as not to be Last admission 12.30 Individual guides Talks disappointed by an (open until 17.00 when no Adult £6.50 Available on request, these Hidden History Talks run most afternoon closure. evening events scheduled). fascinating tours are led by one days at 11.30hrs, subject to Concessions £5.50 Time your visit to Banqueting House will be closed of our expert guides and availability of staff and are free Child Free from 22 February to 18 April provide a more in-depth of charge. They are the perfect coincide with a account of Banqueting House’s way to bring the history of this Online Group Rate 2018 to accommodate Hidden History talk at incredible history. Tours start extraordinary building to life. Adult £6.00 important conservation work. 11.30hrs with our expert from £132 per group and last palace team. Concessions £5.10 Closed 24, 25 and 26 December, approximately 1 hour. 01 January and all Thursdays The Handling Child Free throughout the year. Book a guided tour, Audio Guides Collection available on request Recommended Check afternoon opening Experience the thrill of holding with our accredited at www.hrp.org.uk/ an authentic piece of history in guides to get a greater visit time BanquetingHouse/ Discover the incredible history your hands, whilst learning insight of this fantastic We suggest 1 hour. planyourvisit/openingtimes of Whitehall Palace with our more about it from an expert. free audio guides. Call or email The handling collection runs at building for your weekends and school holidays group’s visit. in advance to reserve guides for your group. subject to availability of staff. Key Being a short visit, Catering Booking the Banqueting House facility To book group entry call Shops is ideal to package +44 (0) 20 3166 6000 Coach Parks or email booking. with other nearby Bureau de attractions such as the change [email protected] Toilets: Household Cavalry Gentleman , just across Toilets: Coach parking Ladies There are 12 metered coach the road, the National Toilets: Gallery or National Disabled bays along the Victoria Overground Embankment. Mon-Fri £4.00 Portrait Gallery at train line per hour 08.30 – 18.30hrs then , and Underground train line free until midnight. Sat £4.00 why not take a break per hour 08.30 – 13.30hrs then in the Café in the free until midnight. Free on Crypt at St Martin-in- Sunday. Coaches may set-down estminster Pier

W and pick-up groups in Whitehall, the-Fields. Churchill if the palace is notified of coach registration numbers and drivers names 24 hours in advance of the visit. (Details correct at time of going to press). 26 hrp.org.uk Call Travel trade +44 (0)20 31666311 27

A palace of secret stories and public lives, Kensington Palace, situated in beautiful parkland in the centre of London, was designed Kensington as a royal residence for William III & Mary II by Sir . More recently, it has been the to Princess Margaret, Diana Princess of Wales, Palace and is currently home to the Duke and Duchess of Cambridge. The recently renovated visitor routes reveal the surprising stories of many of the palace’s inhabitants over the centuries. 28 hrp.org.uk Call Travel trade +44 (0)20 31666311 29 Must see attractions

Key exhibition 2018 Diana: Her Fashion Story Discover the style evolution of one of the world’s most photographed women from the demure, romantic outfits of her first public appearances, to the glamour, elegance and confidence of her later life. The display brings together an extraordinary collection of garments, from glamorous and Palace Gardens Victoria glittering evening gowns worn on state occasions to examples The beautifully transformed Kings State Queens State Revealed of Diana’s ‘working wardrobe’ gardens reconnect the building Explore the story of the in the 1990s. From 3 May 2018 Apartments Apartments with the landscape of woman behind the Crown, in the exhibition will showcase a Climb the magnificent King’s Explore the small intimate providing the rooms where Queen changing selection of exquisite Staircase where Georgian rooms where the great tale of picturesque walks and Victoria grew up. Discover and celebrated outfits from courtiers peer down on you, the Stuart dynasty reaches its fantastic vistas. Our garden through her own words her throughout the Princess’s marvel at the impressively tragic conclusion. history tours are also available lonely childhood at the palace, public life– including some decorated rooms and discover for pre-booked groups. her deep love for Albert and items never before on display the fashionable world of the the dreadful impact of his at Kensington Palace! curious court of George II and

sudden death. Queen Caroline.

30 hrp.org.uk Call Travel trade +44 (0)20 31666311 31

Guided tours and Plan your visit... days out ideas Give your groups an even more Top tips Admission prices Recommended Opening times memorable visit by booking a 01 March 2018 to 28 Feb 2019 visit time Summer guided tour or private visit Groups must book a 01 March to 31 October Individual We suggest 2 hours time slot for entry – you Adult £18.90 10.00 – 18.00hrs Victoria Revealed Last admission 17.00hrs will be welcomed by Concessions £15.00 30 minutes one of our Palace Child £9.45 Winter Explainers. Kings State Apartments 01 November to 28 February Group Rate 30 minutes 10.00 – 16.00hrs Kensington Palace is Adult £17.40 Queens State Apartments Last admission 15.00hrs. a 10-15 minute walk Concessions £13.80 20 minutes Closed 24, 25, 26 December from the coach park Child £8.70 Diana, Her fashion story on Road – Palace including Diana Her 40 minutes Booking allow enough time for Group entry to Kensington fashion story Palace Gardens Palace must be booked in your group to arrive on 03 May 2018 – 2 Nov 2018 30 minutes time at the entrance. advance. Call +44 (0) 20 3166 Individual 6000 or email booking. Adult £26.00 Avoid the crowds and [email protected] book a morning group Concessions £23.00 tour – at 09.00hrs. Child £18.00 Coach parking Tours last an hour and Group Rate There is a coach park north of cost £34 per person Adult £24.70 the palace on Bayswater Road. including palace Concessions £21.90 Open 24 hours, it costs £35 for admission. Maximum Child £17.10 up to 12 hours, 12-24 hours £45, £10 fee if booking in advance. 30 people per tour. Pay and display, or pay by Key Take a stroll around the phone. Contact Euro Carparks Catering 020 7563 3000. Please allow palace grounds in the facility 10-15 minutes for groups to spring or summer to Shops Coach Parks walk through Kensington view the beautiful Morning Garden History Bureau de Gardens to the palace entrance. planting in the Sunken change For coaches with less able Tours Tours Toilets: passengers, please contact Garden in its full glory. Gentleman Join one of our Palace Led by our enthusiastic and Toilets: [email protected]. Explainers at 9.00hrs for a highly trained volunteers, the Ladies uk for closer drop-off fascinating guided tour which garden history tours explore Toilets: arrangements. Disabled takes place an hour before how Kensington Palace’s Underground the palace opens. After the gardens would have looked in train line tour, discover more of the the 17th and 18th centuries. palace at leisure as it opens Available at no additional cost to the public from 10.00hrs. to palace admission, they must £34 per person, no minimum be pre-arranged for groups. numbers, maximum 30 per tour. Tour available Wednesday to Friday. 32 hrp.org.uk Call Travel trade +44 (0)20 31666311 33

This intimate palace brings to life the joys and sorrows of George III and his family in detail, from his children’s lives to his own hardships. Kew Palace Fascinating personal artefacts and art works adorn the authentically recreated Georgian rooms in which the stories unfold. Wander through the eerie upper floor, left untouched for centuries and discover the eating habits of the royal household in the Royal Kitchens. 34 hrp.org.uk Call Travel trade +44 (0)20 31666311 35 Must see attractions

Queen Charlotte’s cottage Situated in Kew Gardens, and open at weekends in the summer months this is where the royal family enjoyed picnics Royal Kitchens The Great Pagoda and tea parties during long summer walks through the at Kew at Kew gardens. Built as a country Discover the ingredients and The Great Pagoda within Kew retreat, and not a residence methods used to prepare food Gardens will finally be unveiled this is a perfect example of for the royal table and enter the and reopened to visitors in historic royals at play, and Clerk of the Kitchens office to spring 2018, complete with 80 relaxing behind closed doors. find out what was ordered each specially designed rooftop Princess’s Queen’s Boudoir day in the re-created ledger. dragons and a new dragon themed walk from the palace In this well-appointed Bedroom to the pagoda. room the Queen and her George III’s daughter Princess companions would spend Elizabeth decorated her hours at ‘women’s work’, bedroom in the latest styles of such as needlework, spinning the day. Come and decide wool and knotting. Life cast of what you make of her interior design skills! View her restored George III A wax facial life-cast of bedroom alongside the un- George III created by restored rooms of other Madame Tussaud herself. princesses from that era, The King’s including original features. Dining Room Discover what some guests

had to say about the King’s hospitality.

36 hrp.org.uk Call Travel trade +44 (0)20 31666311 37

Guided tours and Plan your visit... days out ideas Give your groups an even more Top tips Admission prices Recommended Opening times memorable visit by booking a 01 March 2018 – visit time Kew Palace guided tour or private visit Pre-book your group 28 February 2019 29 March – 30 September 2018 4 hours admission time slot for Daily 10.30 – 17.30hrs, Kew Palace and Royal Kitchens Palace and Curious Kew Kew Palace when Palace last admission 17.00hrs are included in admission to Kew 1 hour kitchens tours evening tours booking Kew Gardens Gardens. Please visit www.kew. The Royal Kitchens Royal kitchens Intimate tours at this palace Starting with a glass of wine as the palace can get org or contact [email protected] 29 March – 30 September 2018 40 mins are available and include the at 18.30, enjoy a tour of this very busy. for prices and bookings. Daily 10.30 – 17.30hrs, Queen Charlotte’s cottage Royal Kitchens with our charming royal palace, last admission 17.00hrs costumed palace experts, including the Royal Kitchens. For a personally Admission to climb the Great 30 mins Pagoda carries an additional (summer weekends only) Queen Charlotte’s Cottage £6 per person. £15 per person plus VAT guided tour of the fee, payable on the spot. Weekends and Bank Holidays minimum 10, maximum 30. Kew Gardens palace, book one of throughout the summer 2 hours our costumed palace 11.00 – 16.00hrs. experts for £6 The Great Pagoda 30 mins The Great Pagoda per person. 29 March – 30 September 2018 Daily 10.30 – 17.30hrs, Don’t forget to visit last admission 17.00hrs Queen Charlotte’s Cottage nestled in the Kew Gardens Open daily from 10.00. bluebell woods, in the Please check www.kew.org year that marks the for closing times. 200th anniversary of her death. Booking Visitors to Kew Palace To pre-book your joint visit to Key Kew Gardens and Kew Palace this year will also Catering and Royal Kitchens contact find new themes facility [email protected] or call to explore as we Shops +44 (0) 20 8332 5648. celebrate the family Coach Parks Bureau de who built and enjoyed ELIZABETH GATE change Coach parking Toilets: the Pagoda; George III, Gentleman Groups can drop off and pick The Great Pagoda Queen Charlotte and Toilets: up at the Elizabeth Gate at their children. Ladies . Coach parking is Toilets: free of charge on Kew Road Disabled after 10.00hrs. Underground train line

GARDENS

KEW

LONDON OVERGROUND 38 hrp.org.uk Call Travel trade +44 (0)20 31666311 39

Hillsborough Castle is the official Northern Ireland residence of the Royal Family. With many stories to tell and exquisite gardens to Hillsborough explore Hillsborough is not to be missed! Castle 40 hrp.org.uk Call Travel trade +44 (0)20 31666311 41 Must see attractions

State Rooms Hillsborough Immerse yourself Explore the seven newly Castle Gardens in history re-presented State Rooms, Wander through 100 acres of Discover intimate sumptuously decorated to beautiful gardens, developed side of the castle with a visit reflect the personal charm of from the 1780s onwards, to the Downshire Gallery to Hillsborough’s residents from offering a contrast of engage with the multitude of the 1780s onwards. From the ornamental grounds, peaceful visitors from all walks of life castle’s origins as the home of woodland, meandering who have been guests at the Marquesses of Downshire, waterways, and trimmed Hillsborough over the past to its life as the official royal lawns. Look out for the Lime 250 years. residence and its pivotal role in Tree Walk, Granville Garden, the Irish Peace Process, groups the Lady Alice Temple, the can learn about the fascinating Quaker Burial ground and an past of this remarkable building Ice House. and its characters.

42 hrp.org.uk Call Travel trade +44 (0)20 31666311 43

Guided tours and Plan your visit... days out ideas Give your groups an even more Top tips Admission prices Recommended memorable visit by booking a Castle Tour (including Garden admission) visit time guided tour or private visit Explore how 01 July 2018 to 28 February 2019 Individual Group 2 hours Historic Royal Palaces Adult £9.50 £8.80 are transforming Guided Castle tours 45 minutes Concessions £7.50 £6.90 more than 100 acres Guided Garden tours 1hr 30min of beautiful Child £6.00 £5.60 Gardens Access unlimited Royal Gardens at Family £25.00 N/A access during opening hours Hillsborough Castle. Gardens access only Opening times Why not expand your 01 July 2018 to 28 February 2019 Individual Group Pre-booked group Castle Tours groups understanding Adult £5.00 £4.60 1 July 2018 – 28 February 2019 of how this beautiful Concessions £4.00 £3.70 Available daily house and estate Child £3.50 £3.20 Public Guided Tours have influenced the Family £15.00 N/A of the Castle development of the July – September 2018 exquisite village of Daily tours from 10.00 – Hillsborough, including 16.00hrs (on the hour) October 2018 – February 2019 a visit to the Court Castle Tour Christmas at House and Fort. Wednesday - Sunday 10.00 – 15.00hrs (on the hour) Guided tours lead groups Hillsborough through the sumptuous Whilst we work to Gardens access Throughout December 2018, State Rooms, including the develop a new car and July – September 2018 the Castle will travel back in Room, State Dining coach park, coaches Courthouse Fort 09.30 - 17.00hrs time to the 1890s, when the entrance Room and State Drawing Castle October 2018 - February 2019 composer Lady Arthur Hill was can drop off and pick Room. A sensory experience 09.30 - 16.00hrs in residence. Guests will have up groups at the Court Gardens with authentic music, tours Please note last admission to the the opportunity to sample the can be tailored to suit a House building outside gardens is 1 hour before closing. delights of a traditional Irish group’s particular interests the main entrance to Victorian Christmas, as the and passions. the castle. Group bookings family and servants prepare for the annual Christmas Bazaar Add value to your Group bookings for castle and Garden Tour and Twelfth Night celebrations. group’s visit by booking garden tours must be made Hillsborough Castle Gardens one of our catering at least 48 hours in advance, can be enjoyed year round minimum 20 people. offers following their on a self-guided basis as part castle tour. See page 7 To book your castle or gardens of a Castle Tour ticket. However, those with a passion for more details. tour call +44 (0)28 9268 1300 or email hillsboroughgroups@ for horticulture may want hrp.org.uk to prearrange a tailored Garden Tour with one of Coach parking our Garden Guides. Coach parking at the Court House is reserved for pre-booked groups. 44 hrp.org.uk Call Travel trade +44 (0)20 31666311 45 Get social with us!

Historic Royal Palaces have even Contact details more ways for you to access regular Buy tickets for 15 or more people updates and to take part in T: +44 (0) 20 3166 6000 conversations about the past, E: [email protected] present and future of our palaces, Online Group Ticketing coming soon our work and your group visits. Find out more about the palaces www.hrp.org.uk Join our online Ask the Travel Trade Team communities... T: + 44 (0) 20 3166 6311 For historical insights, forthcoming events and E: [email protected] behind-the-scenes access to the palaces and the Images of the palaces people that tell their stories, like us on Facebook, www.hrp.org.uk/travel-trade follow us on Twitter, join our Linked In group or watch our videos on YouTube. Souvenirs and shopping T: +44 (0) 20 3166 6848 E: [email protected] www.historicroyalpalaces.com Corporate gifts: T: +44 (0) 20 3166 6857 E: [email protected] Parties and events T: +44 (0) 20 3166 6399 E: [email protected] www.hrp.org.uk/hireavenue

Terms and conditions and admissions should be escorted by adults/ Whilst every care is exercised in the compilation Pricing validity is from 01 March 2018 to 28 seniors to the ratio of 1-6 for up to 6 years old and of this manual, HRP or any individual palace February 2019. Historic Royal Palaces retain the 1-10 for 7-16 years at all palaces. Groups of children cannot be held liable for any information that is right to adjust prices during this period, should booking the standard rates should be escorted inaccurate or subsequently changed. circumstances dictate. adults/seniors to the ratio of 1-15 for 6 years and up. Support materials (which are generally available Payment may be made by cash, major credit It should be noted that Historic Royal Palaces free of charge) such as leaflets and images are cards (excluding Diners Card) and via the (HRP), or any individual palace, may at any Crown Copyright and should only be used for Agency Voucher Scheme. time alter the opening times and /or availability the purpose stated and not altered in any way of access to any palace. In the event of palace without express written agreement from HRP. A child is defined as aged between 5 years and 15 closure any pre-paid groups will receive a full years old. Children visiting the Magic Garden over Historic Royal Palaces is a registered charity refund of monies paid, but neither HRP nor (number 1068852) the age of 3 will be charged. Students 16 years and any individual palace will be liable for any over may obtain concessionary admission if they consequential loss arising from such closure. have student identification. Senior citizens (60 HRP or any individual palace reserve the right to and over) are admitted at the concessionary rate. withdraw from public access any route, room or Groups of children booking our Education sessions area within a palace or its grounds without notice. Hillsborough Castle www.hrp.org.uk