802.11Ac Wireless Access Point Model WAC104 User Manual
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User Manual 802.11ac Wireless Access Point Model WAC104 NETGEAR, Inc. July 2021 350 E. Plumeria Drive 202-11698-05 San Jose, CA 95134, USA 802.11ac Wireless Access Point Model WAC104 Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Regulatory and Legal Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/. (If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/.) For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/. See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period. Do not use this device outdoors. Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is permitted in large aircraft while flying above 10,000 feet. Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems. Trademarks © NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only. 2 802.11ac Wireless Access Point Model WAC104 Revision History Publication Part Publish Date Comments Number 202-11698-05 July 2021 We added information about the initial set up page and changed the steps to log in to the local browser user interface (UI) for all tasks in this UM. Chapter 1 : We changed: Hardware Overview of the Access Point on page 7, Top panel with LEDs on page 10, and AP label on page 12. We added Additional documentation on page 9 and Safety instructions and warnings for an indoor access point on page 13. Chapter 2: We changed Connect and log in to the AP for initial configuration on page 19, including the subsections, and Connect a WiFi or wired device to the AP’s network after installation on page 29, including the subsections. We added About logging in to the local browser UI on page 18 and Find the IP address of the AP when you cannot use aplogin.net on page 24. Chapter 3: We changed Manage the basic WiFi settings and WiFi security of the WiFi network on page 33. Chapter 4: We changed Update the firmware of the AP on page 47, including the subsections. We added Change the local device password on page 52 and Enable password recovery or change the recovery questions on page 53. Chapter 5: No changes (other than general changes that we applied throughout the entire manual). Chapter 6: We changed Quick tips for troubleshooting on page 83, Power LED remains blinking green on page 85, Troubleshoot the WiFi connectivity on page 86, Troubleshoot Internet browsing on page 87, and You cannot log in to the AP’s local browser UI on page 88. Appendix: We changed Factory default settings on page 92 and Technical specifications on page 93. General: We made multiple other changes and improvements, and we reorganized the information in some chapters. 202-11698-04 January 2018 We updated the operating frequency ranges for the 5 GHz band in Technical specifications on page 93. 202-11698-03 July 2017 The DHCP client of the access point is now enabled by default. The default WiFi security is now WPA and WPA2 mixed mode and the default WiFi passphrase is sharedsecret. The access point now supports the www.aplogin.net URL. To document this new behavior, we made changes to the following sections: AP label on page 12 Set up and connect the AP to your router on page 17 Connect and log in to the AP for initial configuration on page 19 Log in to the AP after you complete the initial log-in process on page 26 Connect a WiFi or wired device to the AP’s network after installation on page 29 View or change the basic WiFi settings on page 33 Change the IP address settings of the AP on page 57 We made very minor changes to multiple other sections. 202-11698-02 November First publication. and 2016 202-11698-01 3 Contents Chapter 1 Hardware Overview of the Access Point Additional documentation...................................................................9 Unpack the AP.......................................................................................9 Top panel with LEDs...........................................................................10 Back panel...........................................................................................11 Position the antennas.........................................................................11 AP label................................................................................................12 Safety instructions and warnings for an indoor access point........13 Chapter 2 Install and Access the AP in Your Network Position your AP..................................................................................16 Set up and connect the AP to your router.......................................17 About logging in to the local browser UI........................................18 Connect and log in to the AP for initial configuration...................19 Connect over WiFi using a computer or mobile device...........19 Connect over Ethernet using a computer connected to the same network............................................................................................21 Connect over Ethernet using a directly connected computer..23 Find the IP address of the AP when you cannot use aplogin.net..24 Log in to the AP after you complete the initial log-in process......26 Change the language........................................................................27 Set the time zone and adjust the daylight saving time..................28 Connect a WiFi or wired device to the AP’s network after installation...........................................................................................29 Join a WiFi network on the AP.....................................................29 Use Wi-Fi Protected Setup to join the WiFi network of the AP.30 Connect to the AP through an Ethernet cable...........................30 Chapter 3 Manage the Basic WiFi Network Settings Manage the basic WiFi settings and WiFi security of the WiFi network................................................................................................33 View or change the basic WiFi settings.......................................33 Configure WEP legacy WiFi security...........................................39 Configure WPA and WPA2 Enterprise WiFi security.................41 Control the WiFi radios......................................................................43 Use the WiFi On/Off button..........................................................44 4 802.11ac Wireless Access Point Model WAC104 Enable or disable the WiFi radios................................................44 Chapter 4 Manage the AP and Monitor the Traffic Update the firmware of the AP.........................................................47 Check for new firmware and update the AP...............................47 Download new firmware and update the AP.............................49 Manage the configuration file of the AP..........................................50 Back up the settings.......................................................................50 Restore the settings.......................................................................51 Change the local device password..................................................52 Enable password recovery or change the recovery questions.....53 Recover the local device admin password......................................54 Return the AP to its factory default settings....................................55 Use the Reset button.....................................................................55 Erase the settings...........................................................................56 Change the IP address settings of the AP.......................................57 View devices on the network............................................................59 View the status and statistics of the AP............................................60 View information about the AP and the IP and WiFi settings....61 View the traffic statistics................................................................64 Change the traffic statistics polling frequency...........................65 View or clear the logs.........................................................................66 Chapter 5 Manage the Advanced WiFi Features Add a WiFi schedule..........................................................................69 Manage access to the WiFi network through a WiFi access list....71 Manage the WPS settings..................................................................73 Manage advanced WiFi settings......................................................75 Set up a WiFi distribution system.....................................................76 Set up the WiFi base station.........................................................78 Set up a WiFi repeater...................................................................79